Total 163 Customer Service job vacancies in Ashford

We are seeking a dedicated Consultant Psychiatrist to join our friendly and supportive team here in Ashford Liaison!

As a Consultant Psychiatrist in Liaison Psychiatry based at William Harvey Hospital in Kent, you will be responsible for delivering a high-quality clinical service and actively involved in the strategic development of the team and broader services.

East Kent Hospitals University NHS Foundation Trust is a large provider of acute and specialist services that serves a population of over 750,000 across Dover, Canterbury, Thanet, Shepway and Ashford.

You will work collaboratively with one other Consultant Psychiatrist to provide a single point of contact for the mental health needs of patients attending the Emergency Department or admitted to William Harvey Hospital.

Successful applicants will ideally have MRCPsych or equivalent and be on, or within six months of inclusion on, the Specialist Register. You will be fully registered with the GMC, and have Approved Clinician status and S12 approval under the Mental Health Act (or achieve this within 3 months of appointment).
• To provide psychiatric care to patients referred to the Liaison Psychiatry Service and contribute
to cross cover.
• To provide medical expertise within the Multidisciplinary Liaison Team.
• To act as a Responsible Clinician (Approved Clinician status) for patients detained under the MHA to the acute trust.
• To ensure effective liaison occurs between mental health services and the acute hospital, and
also with other agencies in the voluntary and statutory sectors as appropriate

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing vital mental health, learning disability, and specialist services to a population of 1.8 million people across Kent and Medway.

Join our extensive network of medical professionals and contribute to making a positive impact. We offer exceptional professional development opportunities, allowing you to hone your skills while enjoying the high quality of life in the picturesque Garden of England.

Collaborate with the prestigious Kent and Medway Medical School, be at the forefront of integrated care, and prioritise individual well-being. If you're passionate about research, join our internationally recognised team and contribute to shaping the future of healthcare.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providingbrilliant care through brilliant people.

*Please note, this job description is currently pending approval from the Royal College of Psychiatrists *

For detailed information regarding the role, please refer to the attached job description and person specification. The job description will provide you with the main duties and responsibilities of the role. The person specifications will detail the qualifications, knowledge, skills and experience required for the role.

Part time or job-share applications are welcome.

Our Benefits

Here are just some of our Benefits:
• A Recruitment Bonus of £15,000
• Financial support for relocation of up to £8,000*
• Easy access to inhouse research team and academic opportunity through Kent’s own Medical school
• Generous annual leave and study leave entitlement and access to the fantastic NHS pension scheme
• Holiday of a Lifetime Scheme – Bank your annual leave to save up for that all important extended break
• Flexible working - just ask and we will try to help
• Excellent Learning and Development opportunities - We offer doctors at all grades the chance to engage in leadership, educational, research, quality improvement development and seek growth opportunities tailored to their areas of interest
• Free access to an independent counselling service
• Blue Light Card - A discount service for the NHS, with thousands of amazing discounts
• Car lease scheme
• A variety of staff network forums which empower, support and encourage network members and allies, to reflect KMPT values and promote equality and diversity.

*If you would like further information, or to know the full terms of the Recruitment Bonus and/or Relocation Allowance, then please contact our Medical Staffing Team: kmpt.medical-recruitment@nhs.net


This advert closes on Sunday 12 May 2024

Proud member of the Disability Confident employer scheme

Do you share our values of Caring, Passionate and Teamwork? Join Care UK, a multi award winning care provider, as a Domestic.

We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

The Role


Cleaning all areas of the Care Home
Following the infection control regulations and policies
Respecting the privacy of individuals and residents
Creating a warm and friendly atmosphere for our residents


Some of our benefits by joining the Care UK family


Wagestream- access your wages at any-time.
Bank Holiday Pay Enhancements
Career development, training, and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


Career Development

Whether you are an experienced Domestic or are looking to start a new career, Care UK can provide you with a thorough training and induction programme to further develop your skills, with lots of opportunities for progression.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

Job title: Registered Nurse (Nights)

Location: Bupa Warren Lodge Care Home, Warren Lane Ashford TN24 8UF

Salary: £17.11 - £20.06

Contract: Full Time 48 Hours per week

Shift Pattern: 4x 8pm - 8am Shifts Per Week

Welcome Bonus: £1,000 and paid breaks

CQC Rating - Good



We make health happen

Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives.

You know how important it is to be passionate about caring. It's what drives you. As a highly respected member of our amazing team, you play a pivotal role. As a Registered Nurse, with a valid NMC pin, you'll be responsible for driving and running the unit alongside clinical duties in the home. This includes observation, medication, reviewing and evaluating individual care plans, and providing clinical guidance to the care team and delivering best practice continually. You're accountable for making sure policies and standards meet our high clinical standard and offering clinical guidance to the whole care team, being crucial in helping with all CQC tasks. Highly trusted, you'll forge a real connection with our residents and their family, giving them the kindness and support and care they deserve.

We'll train you on all aspects of our new digital care, which is transforming how we work, making things easier and letting you focus on clinical excellence and care for our residents.

And as healthcare experts for over 75 years, we're committed to continually training you in the clinical and social care developments you need to do your job as a Nurse, learning from some of the best people in the industry from the UK and Globally. It's an exciting time to be with us.

You'll help us make health happen by:

• Taking responsibility for the well-being of our residents and making sure their physical, emotional and social needs are met
• Coaching and guiding the team, providing formal and informal teaching programmes for colleagues and other care professionals
• Carrying out assessments and developing, implementing and evaluating individualised care plans for each of our residents
• Monitoring work areas and practices to ensure they are safe and conform to the relevant standards, policies and legislation

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support - all available via one phone number 24/7
• Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350
• Free meal on every shift
• 28 days holiday
• Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!
• Interest-free annual travel loan to enable the purchase of public transport annual season tickets
• Wagestream - Have early access to up to 40% of your earned wages within minutes
• NMC annual pin payment (£120) reimbursed
• We offer a range of Bupa pension plans - find out more on our career site
• Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site
• Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health
• Access to discounts at a wide variety of gyms and fitness facilities across the UK

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

We are looking for an Oral Care Laboratory Technician for our client based in Ashford!

Immediate start!

Core Responsibilities

Specific to Oil Labs

• Compound oral care flavour oils for flavourists trials, customer submissions and research projects, according to predefined formulas
• Ensuring high standard of quality, precision, accuracy & hygiene
• Ensure clear labelling of expiry date on any pre-blends, as required
• Incorporate oral care flavours into product formulations such as toothpaste and mouthwash for flavourists to assess
• Ensure timely delivery of trials and oils to flavourists, customers and Application laboratory

Specific to Applications Labs

• Prepare OC flavours in different bases meeting the needs of the creative, marketing, sales & innovation teams.
• Prepare batch sheets & record all raw material lot numbers, weights, etc.
• Ensure the quality, precision, accuracy & hygiene thereof with no microbiological base failures.
• Perform physical/chemical measurements to ensure quality of the batches and record data accordingly.
• Store retained samples/maintain library for defined timescale
• Order, maintain and monitor stock of key raw materials and assist in laboratory organisation.
• Record all Certificates of Analysis for raw materials on the database.
• Ensure that all materials are stored in appropriate containers/storage areas. Wear appropriate PPE for handling/dispensing.
• Ensure raw materials are within their expiry date.
• Anticipate raw material replenishment needs via good stock management.

Multi lab responsibilities

• Support the flavourist in managing paperwork and processes relating to flavour creation and despatch of samples to customers
• Prioritise work using LCMS internal system when required
• Ensure that stocks of laboratory raw materials are replenished (using SAP system), correctly labelled and within date, requesting for replenishment when necessary
• Ensure that all materials are stored in appropriate conditions and correct storage areas
• Ensure raw materials are within their expiry date and manage discards as required
• Anticipate raw material replenishment needs via good stock management
• Tasting and assessment of stored application samples, supporting Flavourists on stability testing as required, keeping records of when samples are due for testing and recording results electronically
• Assist in updating/revising technical documentation in the department, as required, with guidance
• Maintain a safe, clean and organized lab environment in accordance with EH&S policies and local work instructions:
• Wear appropriate PPE at all times, as per company policy
• Understand the hazards and risk in the responsible area
• Ensure that all equipment/lab surfaces are kept clean at all times
• Under a continuous improvement mindset, ensure Good Manufacturing Practice (GMP) company guidelines are adhered to in all aspects of laboratory operations
• Ensure all relevant laboratory equipment is calibrated according to work instructions/intervals, record as required.

Additional Responsibilities

• Collect new oils from the oral care compounding factory as required
• Assist in investigation of any non-conformance or quality failure to understand root cause of problem, under supervision support problem-solving and follow up actions
• Under supervision with support from Quality Assurance, be supportive and informative in internal and external audits.
• Provide holiday cover in Applications or Oil labs, as required

Academic Background

• Technical training or Diploma in Chemistry, Cosmetic Science or similar science related subjects

Technical Skills

• Attention to detail and accurate record keeping
• Ability to do simple mathematical calculations
• IT competency to learn laboratory operating systems eg LCMS and SAP, literacy in Microsoft Word and Excel
• Ability to work under pressure
• Good organisation skills, ability to plan work priorities & ensure smooth lab operation
• Good communication skills
• Curiosity and basic ability in differentiating oral care flavours by tasting
• Ideally basic knowledge of good laboratory practice (GLP) & safe handling of chemicals
• Ideally basic knowledge of good manufacturing practice (GMP)
• Ideally basic understanding of ISO protocols, standard operating procedures and work instructions
• Ability to work as an individual and as part of a team

Are you a caring and passionate individual looking for a rewarding career and opportunities for development? Join Care UK, an award-winning care provider as a Receptionist. You’ll be a valuable member of our friendly, close-knit team, promoting the well-being of our residents and the successful running of our care home.

The Role


Provide a warm welcome to visitors in a friendly, efficient, and professional manner
Greet others with a courteous telephone manner and reply promptly to email enquiries
Ensure the visitors book is completed properly and visitors are supported and directed to their destination promptly
Provide excellent customer service to visitors and colleagues
Support with general office duties such as payroll, and recruitment & selection


Some of our benefits by joining the Care UK family


Wagestream- access your wages at any-time
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Health and Wellbeing support
Career progression


About You


A good understanding of Microsoft Office applications.


We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

MAIN DUTIES AND RESPONSIBILITIES Principal Duties: Work as part of the multidisciplinary team participating in procedures and duties in accordance with agreed standards relevant to role Participate in the assessment process of care needs and implementation of programmes of holistic care within set standards Ensure privacy and dignity is maintained Support the promotion of health and wellbeing of clients Undertake clinical interventions as delegated by a registered nurse or senior team member Maintain close liaison with the senior team member, who is responsible for the workload Maintain clear and comprehensive, signed and contemporaneous records both written and electronic in accordance with NMC Guidance for record keeping and CNWL Policy Assist with clerical and administrative duties as required Work in co-operation and partnership with all other professionals and agencies involved in care of the patient Aware of and act upon, where necessary, the procedures in place to protect vulnerable individuals Take responsibility within own competencies for supporting all aspects of infection prevention and control Undertake such duties as may be reasonably required from time to time, as are consistent with the responsibility and scale of the post Work collaboratively with the team to meet the needs of patients with specified long term conditions by providing quality evidence based care Assist with stock control and equipment checking (all clinical areas and emergency bags) Clinical Duties: The post holder will be expected to undertake the following (training will be given): Respond to medical emergencies and general alarms Administer medication as agreed within areas of competence and under the direction of a qualified nurse and act as second signatory as required Wound care Vital observations and diagnostics e.g. blood pressure, pulse, SATs, blood glucose monitoring ECG recording Venepuncture Assist with minor surgery Near patient testing e.g. INR monitoring Health promotion advice Secondary health screening Assisting with sexual health prevention, screening and treatment clinics Providing additional support for patients with specific needs, e.g. the disabled and the elderly Assist with the activities of daily living and development of care plans for prisoners with physical and mental health needs. Professional: Attend regular ELS updates Work as part of a multidisciplinary team Prioritise work load and have a flexible and adaptive approach Participate meaningfully in supervision and appraisal Attend relevant mandatory training and development in order to maintain and develop own skills and knowledge Participate in e-learning to update skills and knowledge Attend staff meetings and other meetings as required Ensure confidentiality is maintained at all times when working with patient information Be familiar with all aspects of communication, verbal, non-verbal, written and electronic in order to be effective Maintain effective communication with other team members and other agencies Develop skills in communicating with patients who have barriers to understanding such as language, those with sensory impairment, confusion and aggression Provide information regarding the care you are delivering Develop listening skills and ensure empathy when caring for patients who are terminally ill Liaise/refer to other team members/GP in a timely manner in relation to a patients needs Act as an ambassador for the organisation by demonstrating a high level of professionalism through excellent communication and interpersonal skills Custodial: Have an understanding of the Criminal Justice System and Prison Service objectives and principals To ensure that all staff have an awareness and are compliant with all Prison Policies and Procedures. To ensure compliance all security requirements including personal responsibility for issued keys Respond to any situation or circumstance that might indicate a threat to security of the establishment and complete relevant security/incident documentation Contribute toward effective risk assessment and management procedures Use breakaway techniques, as required Resist any pressures or inducements, informing Security/Head of Healthcare of any related incidents. Personal Responsibility (Organisational Expectations): In order to fulfil the job responsibilities and the environment in which these responsibilities are carried out the job holder is required to: Maintain the highest standards of care and service, taking responsibility not only for the care you personally provide, but also for your wider contribution to the aims of your team and the NHS as a whole. Be aware of and follow at all times the relevant National and Local code of practice in relation to their role and function. If you are in a post that requires registration with a professional body you are required to maintain that registration with the appropriate professional body. Protect the confidentiality of personal information that you hold unless to do so would put any one at risk of significant harm. Keep accurate and professional records and information about staff, patients and clinical care, using the document based and computer based systems in operation in the Trust. Work in accordance with local policies and procedures and the statutory frameworks which govern confidentiality and data protection, information-sharing and disclosure. Take reasonable care of Health and Safety at work for you, your team and others; ensure compliance with health and safety standards and legislation; attend all relevant Health and Safety mandatory training. Take responsibility for attending and participating in all mandatory & essential training to ensure the safe and efficient functioning of the trust and/or safety and wellbeing of other staff and the patients you provide services for. Participate in the appraisal process on a minimum of an annual basis in accordance with the Personal Development Review Policy to explore and identify development needs to ensure that you are able to fulfil your job role and meet all objectives set through the process. Be familiar with and comply with, trust policies for infection control and hand hygiene in order to reduce the spread of healthcare-associated infections. This will include a requirement to attend mandatory training in Infection Control and be compliant with all measures known to be effective in reducing healthcare-associated infections, including correct uniform and dress code policy, the use of personal protective equipment policy, safe procedures for using aseptic techniques, and safe disposal of sharps. Safeguard and promote the welfare of children and vulnerable adults by being aware of and working in accordance with statutory guidance and local policies and procedures and attending training to a level required to ensure that you are competent to fulfill your responsibilities. Not discriminate against patients or staff and to adhere to equal opportunities and human rights legislation; acting in ways that support equality, value diversity and respect human rights Abide by locally agreed policies and procedures and ensure you familiarize themselves with such policies which can be found on the trust intranet our preferred method of communication. Staff who cannot access the intranet should contact their line manager. Job Description Status: This job description is indicative only and the role will be reviewed at least annually as part of the Personal Development Review process to take account of changing needs /development of the service To meet the evolving needs of the organisation you may also be required to provide cover in other areas following appropriate discussion Organisational Commitment: Central & North West London NHS Foundation Trust is committed to providing quality health & social care services, tailored to the needs of individuals, public & private organizations, delivered close to home. Our services are designed to increase well-being & provide opportunities for recovery. We want our employees to feel valued, challenged & supported. Our commitment as an employer & in accordance with the NHS constitution is to provide you with: Clear roles and responsibilities and a rewarding job so that you can make a difference to patients, their families and carers and communities. Personal development, access to appropriate training for your job and line management support to succeed. Support and opportunities to maintain your health, well-being and safety and an environment free from harassment, bullying or violence. A good working environment with flexible working opportunities, consistent with the needs of patients and with the way that people live their lives. Fair treatment that is free from discrimination. Opportunities to engage in decisions that affect you and the services you provide, individually, through representative organizations and through local partnership working arrangements. Opportunities to enable you to be empowered to put forward ways to deliver better and safer services for patients and their families. (Reference NHS Constitution January 2009)

We are looking for an enthusiastic Receptionist to join a motivated administration team that delivers outstanding customer service to a variety of visitors and staff.

Based in a medical setting you will be required to welcome visitors, filter & direct calls and assist with daily reception administration.

Duties covered:

• Meet & greet clients in a friendly and professional manner.
• Answer, screen and direct calls along with taking accurate messages.
• Handle enquiries and assist with complaints
• Admin support; send appointment letters and emails, requesting results, department liaison

Skills required:

• Previous customer service experience ideally in a reception capacity.
• Knowledge/experience in a healthcare/medical environment is essential.
• Experience of booking appointments.
• Excellent knowledge of MS Office.
• Excellent customer service skills.
• Team player who can prioritise workload.

This role is based between their Ashford and Canterbury sites.

This is a full-time position offering 37.5 hours per week. There is a requirement to work at weekends on a rota basis for which there is an enhancement on the hourly pay rate for any weekend working.

Starting on a temporary basis, this position has the prospect of becoming a permanent contract after successful completion of a trial period.

The role is subject to Disclosure and Barring Service (DBS) checks.

New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all. Twitter: @nagforjobs

Our client is seeking to hire a Customer Service Advisor for their Ashford office, who is also able to go to Tenterden or Dover to cover holiday or sickness if needed. You will be the primary customer point of contact for the business, taking inbound calls and dealing with customers who visit in person, handling all manner of customer queries, policy changes and claims processing. This is a Monday to Friday, 9-5pm, role (35hrs per week), with an hours lunch break.

Salary is c£20-22,000 per annum, dependent on experience, with benefits to include:

• 26 days holiday plus bank holidays
• The option to buy or sell 5 days after probation
• Birthday day off
• Health Shield cash-back plan
• Death in service
• Free parking
• Friday fruit delivery
• Annual company trips for staff

Duties to include:

• Review and advise customers on insurance requirements
• Identify and initiate cross-selling opportunities/activities
• Acquire and maintain knowledge of company products and Product Licences
• Deal with insurance claims
• Implement customer money collection
• To comply with Compliance Manual, Claims Guide and local agency procedures

This role involves extensive and ongoing training, so if you're looking for a career move, this is it! There is the potential to take you into the claims handling side of the business as well. Insurance experience isn't necessary, but the ideal candidate will have:

• Proven track record in delivering excellent customer service
• Ability to build relationships through effective written and verbal communication skills
• Excellent attention to detail and organisational skills
• Good IT skills especially Microsoft Office and to use company systems
• Able to manage own workload and able to work effectively under pressure
• Willingness to learn new skills & able to problem solve
• Hard working and great team player
• 6 GCSEs A-C (or equivalent) including English, Maths & Science
• Own transport & full UK driving licence

Full training provided (may include additional travel and staying away from home in order to attend training courses). Potential to complete CII qualifications and may be occasional weekend work to support agency events.

CVs in Word please. The role is subject to Disclosure and Barring Service (DBS) checks and CCJ checks.

New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all. s.mcdermott@newappointmentsgroup.co.uk

Please scroll down to access the full Job Description and Person Specification located in 'supporting documents'.

We have an opportunity for a Service Delivery Assistant to join the team based in Ashford, Kent, working 35 hours a week, on a Monday to Friday basis.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your Birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances & maternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based in our Ashford, Kent office

What is the role about?

A new project to support survivors of Domestic Abuse named 'SAFER' means we have a vacancy in the Administration Team. Undertaking a range of administration tasks to support the Kent Team in their day to day operations helping people affected by crime. Using a range of databases to enter or retrieve information, communicating with colleagues, the police and other agencies by e-mail and telephone and receiving and responding to internal and external queries and referrals.

You will need:

Our ideal candidate is someone who is resilient, confident, happy to work as part of a team and willing to constantly learn and adapt to new situations. They will enjoy being a part of a busy and varied working environment and can demonstrate an ability to communicate with both colleagues and external partners including investigating officers. They will have strong customer service ethics, be competent in the use of IT skills and know how to use a range of software packages on a PC. Training will be provided in the use of our Case Management System.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Please scroll down to access the full Job Description and Person Specification located in Documents to download. If you have further queries please dont hesitate to contact the line manager using the contact details below.

Please scroll down to access the full Job Description and Person Specification located in Documents to download. If you have further queries please dont hesitate to contact the line manager using the contact details below.

HR GO are proud to be working with Ashford Borough Council in the search for Port Health Administrator.

Providing administrative support to the Port Health team focusing on the setting up of accounts to enable customers to pay for documentary checks for consignments entering the UK through the Ashford Border Control Post.

This role is temporary cover for approx 3 weeks, up until the end of April 2024.

Hours:

Mon - Fri, 0900 - 1700.

Duties:

• General administrative support commensurate with grade to the Port Health Team.
• Contacting customers and supporting and signposting them to the appropriate websites to complete the set up process on the internal system.
• To use IT systems to manage enquiries, provide information and support.
• To undertake any additional duties of a similar level of responsibility as may be required from time to time.
• To assist agents of importers with advice on how to pay for documentary checks and were to find the appropriate charges.

The Ideal Candidate:

• Ability to make decisions under pressure - E
• Ability to adapt approach to meet differing and diverse customer needs - E
• Ability to deal with complex enquiries within tight time constraints - E
• Proven experience in a Customer service role - E
• NVQ level 3 Customer Services - D
• Second language skills would be advantageous - D
• Basic understanding of Council Services - D

Start Date: 22nd April 2024.

HRGO Ashford

A Vacancy at Kent and Medway NHS and Social Care Partnership Trust.


As a Consultant Psychiatrist in Old Age Psychiatry based in Ashford you will join a dedicated, professional and supportive team and CMHT Consultant colleague.

Ashford CMHSOP provides a comprehensive psychiatric assessment and treatment service for the over 65-year old population in the Ashford and Tenterden areas and surrounding villages. It offers assessment, diagnosis and treatment for the full range of psychiatric conditions including psychological assessments and therapy.

The team has 21 initial assessment slots per week offering appointments in clinics in both Ashford and Tenterden along with home visits and care home liaison assessments for referrals from care homes.

Successful applicants will ideally have MRCPsych or equivalent and be on, or within six months of inclusion on, the Specialist Register. You will be fully registered with the GMC, and have Approved Clinician status and S12 approval under the Mental Health Act (or achieve this within 3 months of appointment).
• To provide psychiatric care to patients referred to Ashford CMHSOP, and provide senior medical leadership as part of the multidisciplinary team.
• To conduct MCA and MHA assessments, attend complex case discussions, CPA and 117 review meetings and provide availability for urgent clinical matters.
• To attend daily RED Board and referral triage meetings, weekly clinical meetings, monthly complex case discussions and governance meetings.
• To contribute to team meetings including team performance/business meetings and to give medical guidance to team members in the form of supervision of complex cases and discussion of their caseload.
• To support the team in maintaining the MSNAP accreditation for their Memory Assessment Service.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing vital mental health, learning disability, and specialist services to a population of 1.8 million people across Kent and Medway.

Join our extensive network of medical professionals and contribute to making a positive impact. We offer exceptional professional development opportunities, allowing you to hone your skills while enjoying the high quality of life in the picturesque Garden of England.

Collaborate with the prestigious Kent and Medway Medical School, be at the forefront of integrated care, and prioritise individual well-being. If you're passionate about research, join our internationally recognised team and contribute to shaping the future of healthcare.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providingbrilliant care through brilliant people.

For detailed information regarding the role, please refer to the attached job description and person specification. The job description will provide you with the main duties and responsibilities of the role. The person specifications will detail the qualifications, knowledge, skills and experience required for the role.

Part time or job-share applications are welcome.

Our Benefits

Here are just some of our Benefits:
• A Recruitment Bonus of £15,000
• Financial support for relocation of up to £8,000*
• Easy access to inhouse research team and academic opportunity through Kent’s own Medical school
• Generous annual leave and study leave entitlement and access to the fantastic NHS pension scheme
• Holiday of a Lifetime Scheme – Bank your annual leave to save up for that all important extended break
• Flexible working - just ask and we will try to help
• Excellent Learning and Development opportunities - We offer doctors at all grades the chance to engage in leadership, educational, research, quality improvement development and seek growth opportunities tailored to their areas of interest
• Free access to an independent counselling service
• Blue Light Card - A discount service for the NHS, with thousands of amazing discounts
• Car lease scheme
• A variety of staff network forums which empower, support and encourage network members and allies, to reflect KMPT values and promote equality and diversity.

*If you would like further information, or to know the full terms of the Recruitment Bonus and/or Relocation Allowance, then please contact our Medical Staffing Team: kmpt.medical-recruitment@nhs.net


This advert closes on Sunday 28 Apr 2024

Proud member of the Disability Confident employer scheme

We are proud to be working with Ashford Borough Council in connection with their temporary vacancy for a Customer Service Operative to support in their Housing Repairs division.

The role:

* Provide telephone support to customers and repairs teams.

* Offer advice and arrange property repairs in accordance with agreed approach.

* Update computer system by logging calls, outcomes and raising repairs jobs.

* Admin support to repairs team and contractors.

Skills required:

* Minimum of 1-years previous experience dealing directly with the general public or customers in a work capacity.

* Previous experience in a building maintenance or construction related environment would be beneficial.

* Methodical in your approach and able to follow a variety of complex tasks.

* Flexible in attitude and manner in order to deal with a wide variety of people and service situations.

This is a temporary role for 1-3 months requiring an immediate start and offers 37-hours per week Monday to Friday based in their Ashford office.

New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all. Twitter: @nagforjobs