Total 2,700 Customer Service job vacancies in Banbury Road, Adderbury, Oxfordshire, OX17 3PL

Please read the attached Applicant Pack prior to completing your application form to find out more information. Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role. As part of making your application we encourage you to review the Trusts Careers webpage www.careersateastcheshire.nhs.uk for more information about working for East Cheshire NHS Trust. We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification). Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications. We look forward to receiving your application.

SERVICE ENGINEER

A well-established manufacturer of high quality, specialist equipment, have a requirement for a skilled Service Engineer.

The organisation offers excellent working conditions and a substantial benefits package, including an annual bonus.

This exciting role will be focused across a number of industries and products including automotive, industrial, mobile, pulp and paper and power generation.

The principal objective of the Service Engineer is to perform service, maintenance and repair, working on customer sites and in-house equipment.

Role responsibilities include:

• Service, installation and maintenance of our hire equipment and customer products
• Scheduled outage work to complete essential hydraulic & lubrication system servicing
• Carrying out "Health Check" analysis and preparing comprehensive reports for the customer on their systems
• Using fault finding skills to determine why products and systems are not working correctly
• Managing installation/maintenance projects on site
• Liaising with engineering, field sales personnel and product managers to ensure customer's requirements are satisfied
• Preparation of quotations for spares, repairs and site work

Skills & Experience:

• BTEC/ONC/OND in Engineering and/or Modern
• Experience of visiting customers on a technical
• Fault finding in electromechanical
• Ability to problem solve and work under own initiative.
• Mechanical
• Well organised, conscientious, and hard
• Strong understanding of customer service, problem solving and able to identify new sales
• Full driving

Location:

Working throughout the UK, this role will be approximately 50% field-based and 50% working from the Service Department in West Oxfordshire.

Hours of Work:

The Service Engineer will work 08:30 to 17:00 Monday to Thursday, and 08:30 to 16:00 Friday

37.5 hours a week

Interested, please contact Graeme at Vibe Recruit on 07971 309403 or apply online now!

Vibe Recruit is acting as an Employment Agency in relation to this vacancy.

We are Eden Futures, and we deliver exceptional support services for people aged 18 and over who have learning disabilities, autism, mental ill health and associated complex needs.

We’re delighted to be holding a Recruitment Event for our Supported Living Services in Newark! Come in and talk to our friendly team and find out more about our Support Worker vacancies and benefits working with Eden Futures.

Date: Tuesday 26th November 2024

Location: Newark Jobcentre, Castle House, Great North Road, Newark, Notts, NG24 1BY

Time: 10:00am - 3:00pm

We will have the facility to conduct interviews on the day. Please bring ID documents such as valid photo ID, proof of address and reference details for your previous employment / education.

*Roles are paid at an hourly rate of between £11.44 - £12.00. The salary shown is as a per annum equivalent for information only and based on 42 hours per week. NLW applies and will be pro rata'd based on contracted hours.

Shifts can vary across Days, Nights and Weekends, offering you the flexibility to work around commitments you may already have.

Successful candidates will be required to have an Enhanced DBS check prior to commencing employment.

When you first join Eden Futures, you will be paid for completing a comprehensive Induction Programme involving face-to-face training, e-learning and shadowing experienced members of your team.

It’s a criminal offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with vulnerable adults.

Main Responsibilities

• Support service users to lead a full and active life in line with their wishes and choices, considering their assessed needs and individual support and care plans, participating in the development of plans where applicable
• Support individuals to stay safe, taking appropriate action to safeguard their welfare and protect them from abuse wherever possible
• Provide emotional support when needed, maintaining a person-centred approach
• Support service users to participate in chosen social activities and services in their community, manage their finances and medication responsibly, help with practical tasks around the home, and respectfully support with personal care, hygiene and healthcare
• You will be an informal point of contact for those in the service users circle of support (e.g. Families and Social Workers)
• Accurately report and record any issues related to the care and support of our Service Users to monitor their health and wellbeing
• Comply with Health and Safety regulations and have regard for the Health, Safety and Welfare of others
• Form appropriate relationships with those we care for and maintain professional boundaries in work.
• Work within organisational policies, procedures and guidance.
• Committed to demonstrating the organisations values and behaviours in their work.

The Ideal Candidate

• Caring and compassionate, having a genuine passion for wanting to help our service users lead a full and active life to enable them to achieve as much independence as possible
• We understand that not everyone has experience of working in the care sector, and that’s why we recruit individuals based on their values
• Ability to remain positive when there are challenging days - you have the chance to positively influence how someone feels and that is no small thing
• You'll enjoy working as part of team as well as using your own initiative, and have a willingness to support your colleagues when needed

A fantastic opportunity for a Night Receptionist to join our team in voco Oxford Thames on a Full-Time contract!

The shifts are from 22.45 to 07.00 / You will earn £13.00 per hour – equal to £27,040.00 salary.

At voco, everyone’s a host and ready to provide our guests with the relaxed but attentive stay that they desire. We are reliably different, a trusted name offering an informal, non-pretentious stay that leaves our guests with a lasting impression. With a focus on our environment, you will be greeted by environmentally conscious innovations from start to finish.

Close to the heart of Oxford, on the banks of the river Thames, lies voco Oxford Thames hotel.

With a history dating back to the Middle Ages, the hotel’s surroundings have an intriguing story to tell.

voco Oxford Thames combines its medieval character with 21st-century style to create a unique setting for memorable meetings, conferences, and weddings alike.

Dining at the voco Oxford Thames is a relaxed affair; discover British classics in the restaurant, enjoy pub favourites in the bar, or take afternoon tea either in the conservatory or out on the terrace..

Check out our Instagram page @vocooxfordthames

As a Night Receptionist, you will play a vital part in delivering a superior guest experience. We take pride in the fact that we are experts in what we do and love to demonstrate this expertise to our guests with a sense of flair.

To succeed as a Night Receptionist, you will need:

• To be passionate about delivering great service and be guest focused
• Part of the role is to serve alcohol to guests as required
• Previous experience in Receptionist, Guest Relations, Concierge
• Experience with handling guests queries and complaints
• Experience using Opera PMS is a huge advantage
• To be willing to learn new things and work as part of a wide hotel team

Our Night Receptionists enjoy a range of benefits including:

• Becoming part of the IHG Hotels & Resorts family, one of the world’s leading hotel companies - which means global opportunities
• Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice
• Taxi subsidy for shifts starting/ending between 23:00-06:00
• Subsidised childcare support
• Meals whilst on duty
• 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated)
• We provide every employee company sick pay and life insurance
• Amazing discounts for our hotels and restaurants around the world
• Discounts from over 15,000 stores – all the way from retail to cinema
• Don’t forget, bring your friends, and take part in our generous ‘Refer a Friend’ programme!

If you are someone who wants to join a company which favours laid-back but attentive connections with a focus on the environment, apply today to join our team as a Night Receptionist!

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Join voco™ hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco™ hotels

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

1. Job Descriptions

• Attend to general health and care of all residents
• Assist the Social Worker in performing Resident Assessment Form (RAF) for potential residents into the HOME
• Update colleagues on residents’ medical and nursing matters
• Advise Head of Home and Deputy Head of Home on admission of potential residents and discharge of residents from medical and nursing viewpoints
• To conduct RAF for residents every six months or upon request from Head of Home
• Accompany residents to clinics and hospitals
• To update colleagues of residents’ upcoming or rescheduled medical appointments
• Required to be on ‘standby’ for emergency and crisis of residents
• To conduct and document weekly hypo count tests for residents
• Update residents’ medical records regularly
• Top up residents’ medication when necessary, and to prepare medication when residents go on ‘home leave’
• Assist in social and outdoor activities, when necessary
• To ensure that residents are medically compliant
• Support all PERTAPIS programmes and activities and perform any other duties assigned by the management as and when required
• Carry out any other tasks assigned by the Head of Home, CEO and higher management

2. Job Requirements

• Nitec in nursing or relevant qualifications
• Relevant experience in similar field

3. Work Schedule

• 6 days work week (3 rotating shift including weekends/Public Holiday

4. Work Location

• Senior Citizens Fellowship Home: Blk 222 Lorong 8 Toa Payoh 8, #01-693 /707/711, Singapore 310222

**Disclaimer: Only shortlisted candidates will be notified.

Working Location: Island-wide
Contract Duration: Up to 12 Months Contract
Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: Up to $2,980 per month

Background:

This is a generic job posting for Entry Level applicants who are interested in a role within the Social Service sector. More details will be furnished during the screening process.

Responsibilities:

Your job duties may involve:

• Processing of Applications: Assist in processing and assessing online applications received in the system.
• Data Management: Collecting, analysing, and presenting data on dashboards.
• Customer Service: Assist members of the public in promoting the use of digital/online services to apply for financial assistance.
• General Administration: Coordination of meetings, minutes taking, tracking of returns, data entry, etc
• Fieldwork: Assist Adult Protection Officers in field work.
• Other ad-hoc duties as assigned.

Job Requirements:

· Diploma or Bachelor’s Degree in Psychology / Social Work / Early Childhood Education / Marketing or other relevant disciplines.

· Immediate Starters are preferred (Not serving any notice period)

· Entry Level applicants with interest in the Social Service sector are welcomed to apply.

Interested candidates, please forward a copy of your resume to: justin.lee@tg-hr.com.

We regret to inform that only shortlisted candidates will be notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Key Responsibilities:

• Provide both on-site and remote technical support for end-user devices (desktops, laptops, mobile devices, etc.).
• Troubleshoot and resolve hardware, software, and network-related issues efficiently.
• Manage and maintain network infrastructure, including routers, switches, firewalls, and other networking equipment.
• Perform regular system and network monitoring to ensure uptime, stability, and security.
• Document technical processes and prepare detailed reports on technical incidents.
• Travel between customer locations as required to provide on-site support and troubleshooting.
• Participate in client platform implementation or upgrade projects as assigned.
• Follow up with vendors for hardware replacements and maintenance.

Requirements:

• Proven experience in end-user computing (EUC) support and network administration.
• Strong knowledge of operating systems including Windows, macOS, and Linux.
• Familiarity with networking technologies (LAN, WAN, VPN) and troubleshooting tools.
• Hands-on experience with Microsoft 365, SharePoint, OneDrive, and Microsoft Active Directory.
• Excellent problem-solving skills with the ability to work independently and manage multiple tasks.
• Strong communication skills and the ability to document processes and technical issues clearly.
• A proactive, independent, and results-oriented approach with a "can-do" attitude.
• Willingness to travel to customer sites as required.

Preferred Qualifications:

• Experience in hardware lifecycle management, including vendor coordination for replacements.
• Certifications in relevant IT/networking fields (CompTIA Network+, CCNA, etc.) are a plus.

Job Responsibilities

• Manage all daily air import operations and documentation.
• Monitor air freight shipments, logistics, and trucking using the in-house system.
• Coordinate with team members, vendors, and customers to ensure smooth transactions for all import shipments.
• Raise cheque request and prepare payment for agent clearance shipment or to purchase permit.
• Manage costing and billing, and ensure timely payment from customers.
• Handle customer inquiries promptly and effectively.
• Maintain accurate and organized document filing.
• Other assignment assigned by the management

Job Requirements

• Minimum 1-2 years related working experience, preferably in freight forwarding industry
• Proficient with Microsoft Excel
• Ability to multi-task, prioritize, and manage time effectively
• Exceptional customer service and follow up skills
• Good team player with good interpersonal and communication skills

Responsibilities

• To teach IELTS English programmes
• Setting and marking assignments
• Providing timely formative and summative feedback to students
• To maintain high quality of teaching throughout the delivery of lessons in line with the lesson’s learning outcomes.
• To monitor student’s learning progress and performance, and take appropriate intervention actions such as academic counselling and additional tuition for students who underperform.
• Working closely with the subject coordinator on all matters related to the subject
• Participating in meetings as appropriate

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: Production Support Analyst

Job Requisition Number: JR46056

Job Level: 3-9 years of relevant experience (L2/L3)

Location: Singapore

Job Objectives:

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Key Responsibilities:

· Deliver a 1st class Production Support service to Channel’s stakeholders

· Responsible for availability, incident, problem and capacity management for the applications in scope

· Response and resolve incidents, problem and user queries through proper analysis

· Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and department

· Drive technical remediation in line with agreed non-functional requirements

· Evidence continual service improvement of processes and tasks (via automation)

· Ensures essential process / procedures are followed and contribute to defining standards.

· Coach and be receptive to coaching to uplift the team’s and your individual knowledge

· Communicate complex technical issues to business users in a language they understand

· Contribute to effective knowledge management best practices within team and organization

· Work closely with 1st & 3rd level support and development teams to the incidents, problem and user’s queries are resolved within SLA

Key Requirements:

Education:

· Bachelor’s degree in computer science or related field.

· At least 6 years’ relevant experience, preferably in a Finance Institution.

Essential:

· 5 + years of experience working in Banking IT industry support. Experience in Microsoft Dynamics CRM and Siebel CRM applications.

· Strong team player. Flexible and being able to manage time effectively.

· Able to work with a sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision.

· Experience in L2 / L3 support in a Production Support group in a high availability / mission critical environment.

· Strong understanding of ITIL methodology

Technical Skills:

· 5+ years of experience with Distributed Technologies – Microsoft Dynamics CRM, MS SQL Server, Unix, MQ, Oracle.

· Strong working experience in Microsoft Dynamics CRM application production support

· Strong understanding of Microsoft Dynamics CRM application architecture

· Excellent troubleshooting skills in Control-m batch issues, SSIS packages

· Strong automation skills (Unix Shell scripting / windows batch scripting or any other scripting language)

· Hands-On experience in writing / debugging scripts, code, and database queries

· Software Engineering & Change Management

· Solid understanding and execution of DR & BCP

· Good experience in Middleware MQ / BMC / Control-M/Remedy incident Management tools

· Competence in Microsoft Excel, PowerPoint and Word documents

Please forward your resume in MS word format to Careers@infogainglobal.com and

Suganthi@infogainglobal.com

Please refer to your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume.

Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Key Responsibilities:

• Strategic Leadership and Business Development:
  Develop and execute a comprehensive strategy for the Merchant Acquiring division, covering offline POS acquiring, PayFac models, and cross-border acquiring.
  Identify market trends, customer needs, and competitive opportunities to drive growth in the merchant acquiring space.
  Develop pricing strategies, incentives, and business models that align with the company’s revenue and market expansion goals.
• In-store POS Acquiring:
  Lead and manage the in-store POS acquiring business, ensuring a seamless and secure payment experience for merchants and their customers.
  Collaborate with technology teams to ensure the availability, reliability, and security of POS terminals and related infrastructure.
  Drive merchant acquisition, focusing on expanding the company’s network of offline merchants in high-growth segments.
• PayFac Acquiring Model:
  Oversee the PayFac acquiring business, working closely with partners to streamline onboarding, ensure compliance, and enhance risk management.
  Develop partnerships with key players in the PayFac ecosystem, ensuring alignment with card scheme and regulatory requirements.
  Monitor transaction volumes and risk indicators, implementing preventive measures to manage fraud and maintain compliance.
• Cross-Border Acquiring:
  Develop and implement strategies for cross-border acquiring, enabling merchants to accept international payments seamlessly.
  Work with cross-functional teams to ensure compliance with international regulations, optimize foreign exchange processes, and enhance the merchant experience.
  Leverage industry insights to continuously improve cross-border transaction processes and enhance profitability.
• Regulatory Compliance and Risk Management:
  Ensure all acquiring services are compliant with Singaporean and international regulatory standards, as well as card scheme (Visa, MasterCard, etc.) guidelines.
  Collaborate with the compliance team to address regulatory changes and implement necessary updates to acquiring processes.
  Lead efforts to ensure robust risk management and fraud prevention measures are in place, safeguarding the company and its merchant clients.
• Card Scheme and Partner Relationships:
  Cultivate and maintain strong relationships with card schemes (e.g., Visa, MasterCard) to ensure alignment on initiatives, compliance, and new opportunities.
  Represent the company in industry discussions and forums, advocating for our interests and staying informed on the latest trends and standards.
  Negotiate and manage partnerships with acquirers, issuers, and technology providers to enhance our acquiring services.
• Team Leadership and Cross-Functional Collaboration:
  Build and lead a high-performing team, providing guidance, support, and development opportunities.
  Work closely with Sales, Product, Technology, Compliance, and Risk teams to ensure alignment and successful execution of the acquiring strategy.
  Foster a collaborative culture, driving communication and alignment across departments to achieve business objectives.

Qualifications:

• Bachelor’s degree in Business, Finance, Marketing, or a related field; MBA is a plus.
• Minimum of 10-15 years of experience in merchant acquiring, with expertise in POS acquiring, PayFac models, and cross-border transactions.
• Strong understanding of regulatory requirements in Singapore and international markets, with proven experience in managing compliance and risk within the acquiring space.
• Excellent relationships with card schemes (Visa, MasterCard, etc.) and a deep understanding of their requirements and expectations.
• Strong leadership skills with a proven track record in building and managing high-performing teams.
• Exceptional communication, negotiation, and strategic thinking skills, with the ability to drive growth and achieve revenue goals.

Preferred Skills:

• Experience in fintech or digital payment solutions.
• Knowledge of the APAC region’s acquiring market landscape.
• Strong network within the payment ecosystem, including banks, payment processors, and acquirers.

We are looking for Receptionist/ Centre Admin to join our team of dedicated and passionate professionals.

Provides clerical and administrative support on a daily operational manner. Also responsible for specific projects; as well as coordinating and implementing office procedures.

PRINCIPAL DUTIES:

• Manage enquiries via Walk-ins, Emails, whatsapp and Telephone Calls.
• Manage ops duties. And liaise with higher management in implementing any changes.
• Schedule assessment and follow up with therapy sessions
• Finance Matters - Billing, tracking and collection of payments (monthly cheque payment, individual and external organizations) and making sure that payments by clients are on time.
• Booking of rooms for therapists and assist therapists administratively when they need help.
• Organizing and categorizing of paperwork, documents and computer-based information.
• House Keeping- Cleanliness of the Centre

Job Description:

• Support in Healthier SG related work
• Provide administrative support to the clinics when patients need referral to community and social partners, including day care and home care service etc.
• Liaise with the service providers in arranging medical appointment for patients
• Truck and submit monthly medical screening reports
• Work closely with the nurses to identify patients who require nurse counselling
• Perform right-sitting work, coordinating the transfer of patients from polyclinics to GP clinic where relevant
• Any ad hoc duties as per assigned

Requirement:

• Diploma in Healthcare Management/ Counselling/ Social Work/ Business Management or equivalent

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click Apply Now button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams. **

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828

This is an exciting full-time opportunity for an experienced IT professional to play a crucial role in the delivery of technical IT support at St Edward’s.

As a Senior IT User Support Officer, you will be responsible for overseeing the 1st line IT support staff and ensuring that the highest levels of customer service and communication are maintained. The role is also responsible for providing second line and desk side support.

You will also be responsible for:

· Managing logistics, prepping and deploying devices for exams

· Ensuring exams requiring IT services are appropriately supported

· Managing boarding house e-boards, 8×8 cloud phones and our e-stream video library

· Assisting with network troubleshooting and projects

· Assisting users remotely or in person, providing effective desktop and second line support

· Monitoring the helpdesk system to ensure that calls are appropriately recorded and escalated as required

· Maintaining the IT department’s intranet pages

· Managing the client (desktop, laptop and tablet etc) operating system

About you

We are looking for a dynamic and innovative individual with previous experience of working in a similar role.

You will possess an understanding of IT systems infrastructure and general user applications, client systems configuration and printer hardware and support.

Working knowledge of SCCM and Active Directory (Premise and Azure) is essential, along with an understanding of MS Office 365 and Windows 10 or later operation systems.

In return, St. Edward’s can offer a variety of benefits including:

· Managing logistics, prepping and deploying devices for exams

· Ensuring exams requiring IT services are appropriately supported

· Managing boarding house e-boards, 8×8 cloud phones and our e-stream video library

· Assisting with network troubleshooting and projects

· Assisting users remotely or in person, providing effective desktop and second line support

· Monitoring the helpdesk system to ensure that calls are appropriately recorded and escalated as required

· Maintaining the IT department’s intranet pages

· Managing the client (desktop, laptop and tablet etc) operating system

Elim Housing Group is a provider of affordable housing and support services in the West of England and Gloucestershire, our vision is ‘to meet housing need and deliver homes that change people’s lives’.

Last year, our supported housing services helped to make a positive difference in the lives of over 1000 individuals or families. We are large enough to offer security, expertise and career progression, yet small enough to know our staff and neighbourhoods personally.

We’re looking for an experienced and enthusiastic professional to lead our supported housing services.

Elim is a registered social landlord and one of the largest providers of supported accommodation to people who have experienced homelessness in Bristol and Gloucester. We want you to help us deliver and grow high quality, inclusive and values driven services.

The successful candidate will work with us to provide strategic and operational management of our contractual and regulatory compliant supported housing services. You will be a member of our committed Operational Leadership Team and part of a structure designed to support our customers and colleagues. What you will be doing: You will provide leadership and management to foster staff wellbeing, resilience, reflective practice and a culture of learning across our supported housing teams.
Ensure the ongoing success of Elim’s supported housing services by implementing an effective strategy for retaining existing contracts and developing and growing current and new services. Act as the organisation’s strategic lead on all supported housing matters, and to provide your teams with support in dealing with complex cases Deliver exceptional customer service to all our residents, ensuring that our supported housing customers have influence and that we maximise the use of lived experience to improve service delivery.

Job Description

- You will provide leadership and management to foster staff wellbeing, resilience, reflective practice and a culture of learning across our supported housing teams

- Ensure the ongoing success of Elim’s supported housing services by implementing an effective strategy for retaining existing contracts and developing and growing current and new services.

- Act as the organisation’s strategic lead on all supported housing matters, and to provide your teams with support in dealing with complex cases.

- Deliver exceptional customer service to all our residents, ensuring that our supported housing customers have influence and that we maximise the use of lived experience to improve service delivery.

Person Specification
What you will need to be successful:

- Demonstrable previous experience of successfully leading teams and delivering similar services to groups of customers in either a supported housing, support, care or other relevant environment.

- Experience of contract negotiation and tendering for new contracts for the provision of services.

- Strong knowledge of issues relating to homelessness including current legislation, government policy, the benefits framework and any relevant client support pathways

- Experience of successfully managing a number of complex projects and business as usual tasks at the same time.

We want to ensure we are accessible for all applicants interested in joining us at Elim. If you need any assistance with your application or are unable to access our website please contact HR on 01454532334.

Proud member of the Disability Confident employer scheme