Total 872 Customer Service job vacancies in Blackburn, Lancashire

CORPORATE SUPPORT ADMINISTRATOR – REF 240801R1
Up to £24,536 p.a. – pay award pending
In addition, Runshaw College will contribute up to £4,809 p.a. in employer pension contributions.
Runshaw College is one of the most successful colleges in the country, renowned locally and nationally for our outstanding results, friendly and supportive culture and focus on putting the student at the heart of all that we do.
We value our staff and students highly, and invest heavily in their development, support and wellbeing. Situated in Leyland, Lancashire, the College is near the M6, M61 and M65 and within commuting distance of Manchester, Liverpool and the Lake District.
We have a vacancy for the role of Corporate Support Administrator, providing support to three members of the Senior Management Team (the Vice Principal Finance & Facilities, Director of Human Resources, and Director of School, Employer & Community Relationships.
The successful candidate will provide a first class secretarial and administrative service to the directors; organising dairies, meeting schedules and producing agendas, minutes and letters.
For the right candidate, there is the opportunity to undertake further training and complete a Level 3 Apprenticeship in Business Administration. Apprenticeships are funded work-based training programmes and you will receive training to work towards a nationally recognised qualification. The Apprenticeship will be a combination of training on-the-job and external training with the College. As an Apprentice, you will be employed by Runshaw College, earn a wage and work alongside experienced staff to gain job-specific skills.
This post can be term-time, working 40 weeks per year. We are happy to receive applications from those interested in either full or part time hours/job share.
Closing date for this post is 12 noon, Friday 22^nd November 2024
For further information and to apply, please visit www.runshaw.ac.uk/work-at-runshaw/current-vacancies and click on Vacancies. Alternatively, email HR@runshaw.ac.uk or call 01772 642004, quoting the vacancy reference number.
Runshaw College is committed to safeguarding and promoting the health, safety and welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We value diversity and welcome applications from all sections of the community, particularly people with protected characteristics.

We are currently seeking a compassionate Night Nurse to join a team within a 14-bedded Locked Rehabilitation Service in Preston. This is a wonderful opportunity to help individuals live as independently as possible while working in a dynamic and rewarding role that makes a positive impact on people's lives.

Salary: £24,061.44 per year or £19.28 per hour (Including paid breaks)

Hours: Part Time, Nights

As a Registered Mental Health Nurse (RMN) or Registered Nurse Learning Disabilities (RNLD), you will play an integral part in promoting recovery and independence for individuals within a structured environment that encourages personal growth and well-being.

What We're Looking For:
Our ideal candidate will have experience in a Mental Health or Rehabilitation setting and an understanding of the importance of a holistic approach to recovery. You will have:

• Active NMC registration
• Experience writing care plans and conducting risk assessments.
• Knowledge of health and safety guidelines and medication administration.
• A commitment to promoting independence and positive outcomes for those in care.

Benefits:
We recognise the hard work and dedication of our team by offering a competitive salary and a wide range of benefits, including:

• Access to learning and development opportunities
• NMC registration fees paid.
• Enrolment into the Company Workplace Pension Scheme
• Health Cash Plan
• Discounted Gym Membership
• Employee Assistance Programme
• Blue Light Card Membership
• Refer a Friend scheme.
• Paid DBS
• Free on-site parking

Interested? Call Carly at Service Care Solutions

Community Support Worker

After securing a new contract in the Blackburn area, Precedo Healthcare are recruiting Support Workers to work with people who require daily support in the community.

We are looking to work with Support Workers, with at least six months experience of supporting Service Users in the UK. You will be committed to enabling Services Users to achieve their goals and live a healthy, positive lifestyle.

As an experienced Support Worker, you will be able to;

• Support people using a person centred approach
• Build professional relationships with Service Users, their families and other professionals
• Use communication and language that is meaningful to the individual person
• Provide feedback to others and be an advocate to the individual you are supporting
• Have an holistic approach to the individual you are supporting
• To encourage and guide individuals to access a variety of opportunities

As an employee of Precedo Healthcare, you will have;

• 24/7 access to a member of the Precedo Team
• Flexibility of working hours - you tell us when you are available to work
• Weekly pay
• Competitive pay rates

Precedo Healthcare is a passionate, inclusive, and anti-racist organisation. We actively encourage applications from candidates from all backgrounds and cultures, however we can only accept fully completed applications from those located in and eligible to work within the UK.

Please note we are not accepting applicants who are currently on a Skilled Worker Visa, seeking secondary employment, as we are unable to actively track the hours worked with the primary sponsor.

Precedo Healthcare is an equal opportunities employer and a member of JOBSAWARE

Community Support Worker

After securing a new contract in the Rossendale area, Precedo Healthcare are recruiting Support Workers to work with people who require daily support in the community.

We are looking to work with Support Workers, with at least six months experience of supporting Service Users in the UK. You will be committed to enabling Services Users to achieve their goals and live a healthy, positive lifestyle.

As an experienced Support Worker, you will be able to;

• Support people using a person centred approach
• Build professional relationships with Service Users, their families and other professionals
• Use communication and language that is meaningful to the individual person
• Provide feedback to others and be an advocate to the individual you are supporting
• Have an holistic approach to the individual you are supporting
• To encourage and guide individuals to access a variety of opportunities

As an employee of Precedo Healthcare, you will have;

• 24/7 access to a member of the Precedo Team
• Flexibility of working hours - you tell us when you are available to work
• Weekly pay
• Competitive pay rates

Precedo Healthcare is a passionate, inclusive, and anti-racist organisation. We actively encourage applications from candidates from all backgrounds and cultures, however we can only accept fully completed applications from those located in and eligible to work within the UK.

Please note we are not accepting applicants who are currently on a Skilled Worker Visa, seeking secondary employment, as we are unable to actively track the hours worked with the primary sponsor.

Precedo Healthcare is an equal opportunities employer and a member of JOBSAWARE

Community Support Worker

After securing a new contract in the Burnley area, Precedo Healthcare are recruiting Support Workers to work with people who require daily support in the community.

We are looking to work with Support Workers, with at least six months experience of supporting Service Users in the UK. You will be committed to enabling Services Users to achieve their goals and live a healthy, positive lifestyle.

As an experienced Support Worker, you will be able to;

• Support people using a person centred approach
• Build professional relationships with Service Users, their families and other professionals
• Use communication and language that is meaningful to the individual person
• Provide feedback to others and be an advocate to the individual you are supporting
• Have an holistic approach to the individual you are supporting
• To encourage and guide individuals to access a variety of opportunities

As an employee of Precedo Healthcare, you will have;

• 24/7 access to a member of the Precedo Team
• Flexibility of working hours - you tell us when you are available to work
• Weekly pay
• Competitive pay rates

Precedo Healthcare is a passionate, inclusive, and anti-racist organisation. We actively encourage applications from candidates from all backgrounds and cultures, however we can only accept fully completed applications from those located in and eligible to work within the UK.

Please note we are not accepting applicants who are currently on a Skilled Worker Visa, seeking secondary employment, as we are unable to actively track the hours worked with the primary sponsor.

Precedo Healthcare is an equal opportunities employer and a member of JOBSAWARE

Join our Customer Service Team!

Pay - £11.44 per hour and after 12 weeks this will rise to £12.30 per hour.

• The role is full-time (37.5 hours per week).
• This role is office-based role in West Strand Business Park in Preston, PR1 8UY

We are looking for a positive, flexible, and customer-focused individual to join our busy call centre as a Customer Service Advisor supporting on the TFC campaign. Tax-Free Childcare (TFC) is a scheme for Government support towards the cost of childcare for working families. In this role you would be supporting families and making a difference by helping them.

In this role, you will be responsible for providing excellent customer service to our customers, resolving their queries in a timely and efficient manner. You will also be responsible for working with other team members to ensure that we meet our customer service goals.

The role is full-time (37.5 hours per week). Monday - Friday 8am - 6pm. 37.5-hour week

What we offer:

As a valued employee of the Manpower, you'll have access to a range of amazing benefits;

• We offer a pre-12-week arrangement of 25 days annual leave per annum, which will increase to 33 days post 12 week arrangement.
• Staff discounts (range of lifestyle goods and services)
• Pension contribution
• Personal Accident Insurance
• Eye care vouchers
• Referral Schemes
• Save-As-You-Earn-Scheme
• MyPath Development programme (our Global Programme through dedicated Talent coaches that have been accredited to guide employees through a portal of specifically identified online courses through PowerYou training portal)

What we are looking for:

Ideally you will have worked in a customer service role before, but if this is your first role or a career change don't worry as we provide all the training and support, you'll need.

At a minimum you should have:

• A positive attitude and a can-do spirit
• Flexibility and the ability to adapt to new situations
• Excellent communication skills, both written and verbal
• The ability to work independently and as part of a team
• A passion for providing excellent customer service

If you love helping people and are looking for a challenging and rewarding career, we would love to hear from you!

Apply now!

Customer Service Advisors - Call Centre
Location: Skelmersdale
Start salary: £22,250 + enhancements & benefits
Hours: Full time 35 hours per week

Shift patterns are set on a 4 week rota, given in advance. Shift patterns are between Monday-Friday 8am-7pm and Saturday & Sunday 9am-5pm. Sample shift patterns are available upon request.

Want to change the world? A career that makes a difference We're not a bank that follows the crowd. Instead, we like to stand out for all the right reasons. Our bank is built on co-operative values that stand strong today. We don't just help people with their money, but help people fight for justice and the causes they care about. Our unique customer-led Ethical Policy, has made us a natural leader in environmental and social issues today, and we're market leaders in ESG as rated by leading ESG ratings agency Sustainalytics*.
**
What you'll be working on:** * You will be taking high volumes of inbound calls and identifying customers' banking needs, whilst guaranteeing the right outcome for our customers and the bank. * As you progress you will learn more skills that will develop your knowledge and capabilities, including identifying, preventing and stopping financial crime. * As the first point of contact for our customers, you'll be multi-tasking across different systems whilst providing high quality service. * You'll be problem solving and bringing a unique perspective to challenge and help shape our customer journey. * By educating customers on safer ways of banking, you'll be providing protection from scam and fraud attacks, helping keep their money safe.

We're looking for colleagues who have * Strong experience in a customer facing role, including telephony, retail or hospitality * Evidence of IT skills and a demonstrable ability to learn and use new systems * Ability to follow and understand regulatory policies and processes * Experience in dealing with challenging or vulnerable customers * A background of working in a fast paced environment and achieving targets or deadlines * High attention to detail * Robust listening and problem solving skills * Clear and concise two way communication skills - both written and verbal * A passion to deliver an exceptional customer centric approach

Benefits * 27 days holiday rising to 30 with service, plus opportunity to buy 5 extra days * Upskill opportunities with associated pay increases * 2 paid volunteering days per year * Performance based annual bonus scheme * Free Onsite parking * For our full list of benefits please visit our careers page Our recruitment process * Initial call with recruiter * HireVue video assessment * Final stage competency based interview We can only consider candidates with the right to work in the UK at this time. If you require more information or this document in a different format, please contact careers@co-operativebank.co.uk As a reputable employer regulated by the Financial Conduct Authority, all offers of employment for this role are subject to a series of background checks, including criminal (DBS) and financial checks. *Rated by Morningstar Sustainalytics in the Regional Banks sub-industry with a score of 8.5 as of 9 October 2023.

Proud member of the Disability Confident employer scheme

Under the supervision of a Registered Nurse (RN) the post holder will work as an integrated member of the multi-disciplinary team (MDT), working to support patients according to their care needs, some of whom may present with complex and challenging enhanced care needs. The post holder will be required to use their initiative when working on the wards to implement person centred plans of care and are expected to report any clinical progress or change to the Nurse in Charge. The post holder will carry out assigned tasks involving direct/indirect service user care and support service users under the supervision of a RN.

To utilise skills to support patients with complex needs by:

Providing 1:1 care

Supporting with all aspects of Daily Living

Provide appropriate activities to engage the patient

To use knowledge to identify patients unmet needs

Established in 2003 East Lancashire Hospitals NHS Trust (ELHT) is a large integrated health care organisation providing high quality acute secondary healthcare for the people of East Lancashire and Blackburn with Darwen.

Our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 700,000 patients a year from the most serious of emergencies to planned operations and procedures. We employ over 8,000 staff, many of whom are internationally renowned and have won awards for their work and achievements.

Key Responsibilities

Clinical


• Provide reassurance and support to patients and carers/family


• Enable patients to participate in recreation and leisure activities


• Support/enable patients to maintain their personal hygiene and appearance


• Support/enable patients to eat, drink and maintain personal care


• Support/enable patients to achieve physical comfort


• Support/enable patients to manage their domestic and personal resources


• Make written records under the supervision of an RN


• Recognise and respond appropriately to urgent and emergency situations


• Provide escort for therapeutic leave for service users


• May be requested to move to another ward within the Trust


• Give verbal reports on patients care, needs and daily outcomes


• Contribute to the support of patients during programmes of care/rehabilitation


• Provide 1:1 support for patients to maintain safety





Communication and Relationship Skills


• Support individuals equality, diversity and rights


• Ensure a friendly and helpful attitude to patients, visitors and colleagues, at all times.


• Enable patients to maintain contacts in the community


• Maintain effective working relationships with the multidisciplinary team.


• Provide verbal feedback to colleagues regarding patient presentation during for example, handover.


• To attend and participate in handovers


• Interacting with patients which may involve providing information and using skills to overcome barriers in an empathic and reassuring manner





Analytical and Judgmental Skills


• Monitor patient health and well-being and report any changes to the Nurse in Charge/Team Leader





Planning and Organisational Skills


• Work as part of a multi-disciplinary team in planning


• Undertake Safety and Security (SAS) duties if trained to do so.





Physical Skills


• Can undertake de-escalation techniques





Responsibilities for Policy and Service Development


• To work within Trust and local policies and procedures





Responsibilities for Finance


• Handle patient’s cash and property in line with the Trust’s Standing Financial Instructions



Responsibilities for HR


• May support student nurses and learners on the ward


• May participate in the internal induction and demonstration of own duties to new staff





Responsibility for Information Resources


• With support/guidance from the registered nurse can update patient records





Research and Development


• Participate in internal audits





Freedom to Act


• Works semi-autonomously during escort duties, ability to work with a minimum of direct supervision.



The range of duties and responsibilities outlined above are indicative only and are intended to give a broad flavour of the range and type of duties that will be allocated. They are subject to modification in the light of changing service demands and the training requirements of the post holder.



Special Conditions:



As a staff member, you have:


• Legal duties and responsibilities under Health & Safety legislation, plus a general duty to work safely and not to put others at risk i.e. colleagues, service users, visitors, as a result of any activity or omission at work.


• A duty to report any practice that you consider compromises standards of risk and health & safety. The Whistle-blowing Policy gives effect to the Public Interest Disclosure Act under which an individual who raises such concerns for unfair treatment is protected.





The Trust places great emphasis on the need for the strictest confidentiality in respect of personal data - both that of service users, staff. All information about people will be treated in the strictest confidence at all times. Breaches of confidentiality will be investigated and may lead to Discipl


This advert closes on Friday 15 Nov 2024

Job Title: Anti-Social Behaviour Officer
Employer: Service Care Solutions on behalf of West Lancashire Council
Location: Skelmersdale
Pay Rate: £15.86 per hour

Job Overview:

Service Care Solutions is assisting West Lancashire Council in recruiting an Anti-Social Behaviour Officer to join the Tenancy Services Team in Skelmersdale. In this role, you will be responsible for investigating and resolving cases of anti-social behaviour (ASB) among council tenants and leaseholders. You will collaborate with relevant agencies, providing intensive support to residents and implementing action plans according to the Council's policies and procedures.

Key Responsibilities:

• Case Investigation and Resolution: Investigate ASB cases, working closely with tenants, leaseholders, and relevant agencies to effectively resolve issues.
• Action Planning: Create and implement action plans and risk assessments tailored to individual cases.
• Legal Actions and Documentation: Coordinate with the Council's Legal Team to prepare warnings, Notices, Acceptable Behavioural Contracts, and Injunctions.
• Resident Visits: Conduct field visits to assess situations, offer support, and collect evidence as needed.
• Court Representation: Prepare cases for court, attend hearings as a witness, and provide support to other witnesses.
• Community Cohesion: Contribute to the Council's community-focused approach, fostering pride and cohesion among residents.

Candidate Requirements:

• Experience: Minimum of 2 years' experience managing anti-social behaviour cases within a social housing context.
• Knowledge: Strong understanding of housing issues and ASB legislation.
• Interpersonal Skills: Experience in working with vulnerable individuals or those with complex needs; skilled in managing conflicts and disputes.
• Fieldwork: Ability to conduct extensive fieldwork, including home visits and joint visits with partner agencies.
• Education: 5 GCSEs at grade C or above.
• Other Requirements: A valid driver's license is essential. Familiarity with the QL Housing Management System is preferred.

Benefits:

This position offers the chance to make a meaningful impact in the community, working with a committed team to improve resident welfare and neighbourhood safety.
If you meet these qualifications and are interested in supporting anti-social behaviour management in West Lancashire, please contact Lewis Ashcroft at Service Care Solutions at Lewis.Ashcroft@servicecare.org.uk to apply.

Terms and Conditions: Permanent, 37 hours per week

Salary: Grade L, SCP 53-57 £63,875 - £68,468 per annum

Department: Adults & Health

Shortlisting date: TBC

Interview date: w/c 16th December 2024

Service Lead- Neighbourhoods and Integration

Terms and Conditions: Permanent, 37 hours per week, Grade L (£62,317 to £66,798, LGA Pay award pending)

Core area: Integrated Neighbourhood Social Work Teams

Blackburn with Darwen Borough Council is an exciting place to work. Our Adults & Health department have a proud record of achievement in supporting adults and communities within our borough. We do this by promoting independence, health, wellbeing and through safeguarding from harm. Following internal promotion of current post holder an exciting opportunity to join our Senior Leadership Team has become available for an experienced leader within Adult Social Care.

We are seeking candidates with strong experience, knowledge and a proven track record of management and leadership within Adult Social Care. The ideal candidate will have a depth of experience and knowledge across several key disciplines within statutory social care practice.

In addition to providing senior leadership to our services across Adult Social Care, this role will lead on relevant aspects of integration and service planning across the Place Based Partnership. This role is one of several Service Lead posts across the department and there is a requirement to work collaboratively to support the department.

You will have a positive attitude to transformation, innovation and growing new ways of working. You will work closely with senior colleagues within the department and the wider council and will have the credibility to be able to provide healthy challenge, reflection and to be able to influence the development of our services.

Adult Social Care works within increasingly integrated and collaborative partnerships with Health, the Voluntary Community and Faith Sector and partner provider organisations. Our partnerships are strong and continue to evolve to best meet the needs of our population and address health inequalities. We prioritise a person centred, strength-based approach to working with our communities to support them to become more resilient, stronger and more prosperous. We have embraced modern ways of working, are open to new ideas and innovation and the use of emerging technology and digital services.

For more information, please see attached Key Requirements documents and/or contact Brendan Gray, Head of Service, Brendan.gray@blackburn.gov.uk for an informal conversation.

Please note this advert may be closed early if a successful candidate is recruited prior to the application closing date.

For further information and to apply: https://shorturl.at/sb3yK

Key Requirements

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Head of IT Service Management Preston(Warton)Hybrid working £75k-£85k+ Excellent Benefits

My client are a multinational aerospace, defence and information security company.

What you'll be doing:

• Define and implement a comprehensive IT service management strategy aligned with business goals
• Lead and manage a team of service management professionals, including service desk, incident, problem, service design, and transition specialists
• Oversee service operations, ensuring efficient incident and problem resolution, high service availability, and user satisfaction
• Select, implement, and manage IT service management tools to optimise processes and workflows
• Drive continuous improvement initiatives to enhance the maturity and effectiveness of service management practices
• Establish and maintain service level agreements (SLAs) with internal and external stakeholders
• Provide expert guidance and recommendations on service management best practices to product teams as they design, build, and implement new or updated products to the IT environment

Your skills and experiences:

• Proven experience in IT service management, ideally with a recognised certification (ITIL, ITSM, SIAM)
• Knowledge of industry best practices and emerging technologies in IT service management
• Strategic thinking: Aligning IT service management with business goals
• Leadership: Building and motivating a high-performing service management team
• IT Service Management (ITSM) and Service Integration and Management (SIAM) knowledge
• Deep understanding of frameworks like ITIL and ITSM best practices
• IT and business stakeholders engagement and management

For an immediate interview please send your cv to Peter Bibby on the email address below...

Residential Childcare Support Worker

Contract: Permanent, Full Time

Hours: 40 hours per week

Location: Heysham, Morecambe

Salary: Basic salary of £23,961.60 with the potential to earn up to £30,681.60 with sleep in shifts.

We are looking for dynamic and inspirational Residential Childcare Support Worker to join our already established Residential Team at Bay View. You'll be working in one of our family feel children's homes in Heysham or rural North Lancaster, with a maximum of four young people per home.

Our service requires individuals who will help guide young people aged 8-18 with social, emotional and behavioural difficulties to success and who are dedicated to supporting our ethos. As well as this, you will support in providing a safe, secure, homely and positive environment for the children and young adults in the home so that their lives are progressively improved. All our homes are rated 'Outstanding' or 'Good' by Ofsted so as such we would need individuals to continue improving and developing the quality, image and reputation of the Home.

It is a requirement that you undertake & complete your Diploma Level 3 in Working with Children & Young People or Level 4 Children, Young People and Families practitioner Apprenticeship within 2 years if you do not already possess this.

You must also hold a full UK driving license.

Benefits

• Competitive Salary plus up to £6720 in sleep in payments (average of 6-8 sleep ins per month at £70 per sleep in)
• Regular Supervisions
• Company pension
• Access to our Exchange Employee Discount Scheme
• Access to wellbeing programmes via our Exchange Provision
• Comprehensive training programme, followed by a comprehensive and ongoing CPD Programme
• Promotion opportunities

Principal Accountabilities

• To carry out his or her duties as a Childcare Worker and Key Worker so that the National Standards, laid down by Ofsted, are consistently exceeded.
• To ensure that the highest possible standard of childcare is provided to the children who are resident in the Home.
• To purposefully and systematically improve the lives of all the young people who are resident at the Home.
• To build and maintain positive and effective working relationships with family, friends and any other external body, as requested by the Registered Manager.
• To contribute to the building and maintenance of a culture of trust and mutual respect between all involved in the Home, both children and members of staff.

The Provision of Childcare

• The Childcare Worker contributes to the development of appropriate and high quality care plans for each young person.
• All legal requirements, Ofsted standards and the policies and procedures of Bay View Childcare are adhered to at all times.
• Any feedback received from residents, family, friends, placing authorities and any other relevant parties is religiously noted and communicated to the Registered Manager and Deputy Manager by the pre-agreed method.
• The Home is kept clean, tidy, safe and secure at all times.
• The Childcare Worker builds constructive and trusting relationships with the children in the Home, ensuring a full understanding of their personal background and individual needs.
• The Childcare Worker is approachable, friendly and professional, proactively engages with the children and creates an open, positive and inclusive environment so that the children feel that they belong in the Home.
• The Childcare Worker works proactively and constructively with the children, endeavouring to build relationships with them, add to their quality of life and build foundations for future personal success.
• The children are actively supervised and kept safe and the Childcare Worker looks out for signs of unease, frustration and unhappiness and engages with the children as necessary.
• The Childcare Worker is quick to sense, manage and de-escalate any conflict situation which may arise. Any action taken in this respect is in line with the policies and procedures of Bay View Childcare.
• All issues and concerns relating to the children are proactively communicated to the Registered Manager, Deputy Manager and Shift Leader.
• Risk assessments are carried out for all new activities, as requested.
• Pre-activity assessments are carried out for existing activities to ensure that they are able to operate safely and effectively.
• The Childcare Worker is actively involved in activities with the children, doing things with them, very much as a good parent would.
• The Childcare Worker discharges all of his or her responsibilities as a 'Key Worker' and ensures that all of the children are treated as individuals.
• The Childcare Worker is careful to maintain regular and constructive communication with the family and friends of the children for whom he or she is the 'Key Worker'.
• Click Apply Now to view the full list of duties on our careers portal

Bay View is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. The company is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. You must willing to undertake a DBS check at enhanced level if successful for the position.

Senior Care Assistant (Days) based at Belvedere Manor, Colne

Available Hours:

Various hour's available full time- 44 hours

Salary £13.65 per hour

Please note we are only accepting candidates currently living within a 45-minute commute of the Care Home

Are you passionate about helping people? Are you warm and compassionate? Are you looking to join a company who cares for their staff? If so, we want to hear from you!

Why join?

You will be joining an organisation with strong values, a highly supportive culture and a commitment to the safety and wellbeing of employees. In addition, you will work alongside highly motivated colleagues in an environment of strong teamwork whilst also having fun. This is a hugely rewarding role and a career to be proud of where every day you will go home knowing you made a positive difference to the lives of older people. Plus, much more!

In addition to a highly competitive salary, we offer a lot more:

• 20 days holiday (excluding bank holidays) and an option to buy annual leave.
• Life assurance.
• A discount scheme which includes savings with retail stores and online purchases.
• Access to a number of nationally recognised training courses and qualifications.
• Genuine career progression and development opportunities.
• Employee assistance programme including free counselling and legal advice.
• Access to chaplaincy and pastoral support.
• Access to wellbeing resources.
• Recommend a friend scheme.
• Family friendly policies.
• Long service awards.
• Free uniform and DBS check.
• Healthcare scheme at competitive rates.

About the role

As a Senior Care Assistant at MHA, you will lead and inspire a team of committed care assistants to provide the highest quality of care to our residents enabling them to live later life well. Duties will be varied and include supporting our residents with personal care needs and helping them to take part in a wide range of activities that support their health and wellbeing. In addition, you will administer medication and maintain clear and accurate records. Every day will be different, and you'll have the opportunity to use your leadership and people skills to make a real difference.

For more information about the role please review the attached job description.

About you

As a Senior Care Assistant, you will be passionate about caring for older people, have previous care experience and, as a minimum, hold an NVQ level 2 or equivalent in health and social care and be willing to complete level 3. In addition, you will have experience leading, coaching and motivating a team to deliver high quality care. You will have a kind, warm and caring nature and be able to work well as part of a team but also use your own initiative.

If you want to know more then please apply via our website mha.org.uk

MHA are fully committed to the principles of equality, diversity and inclusion (EDI) as this is embedded in our values: respect, nurture and inspire. In addition, as a committed employer we have been awarded level 2 under the Disability Confident Scheme. Click here to read more about this.

Please note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early.

Recruitment agencies: please note, MHA do not accept unsolicited CVs from recruitment agencies, regardless of whether they are on our Preferred Supplier List (PSL). We only accept CVs from agencies that have been appointed and briefed by MHA's Talent Acquisition Team.

Are you a dedicated Registered Nurse with experience in Acute Medical Unit (AMU), Emergency Department (ED), or Short Stay Unit (SSU) wards within the NHS? We have exciting opportunities for you to work ad hoc shifts in the Blackpool area!

Why Join Us?

• Competitive Pay: Earn up to £34 per hour (Umbrella).
• Sign-Up Bonus: Receive a £250 bonus upon joining.
• Flexible Shifts: Last minute on the day or day before

Requirements:

• Must have at least 1 year of recent experience working as a nurse on AMU, ED, or SSU wards within the NHS.
• A passion for patient care and the ability to work in fast-paced environments.

Take the next step in your nursing career. Apply now and be part of a supportive team making a difference in healthcare!

Contact us today to learn more about this opportunity!

Head of Finance

Local Authority Blackburn

Monday to Friday 09:00-17:00

3 Days required in the office (2 Days Remote)

Salary Negotiable - (£500-£700pd) Dependent on Experience

Job Purpose

You will take responsibility for our finance teams and performance monitoring team developing the plans necessary to deliver excellent services to our residents. You will have the opportunity to influence the direction of the services and support our staff to make the continuous improvements needed to enable our services to flourish.

The successful applicant will play a vital role in supporting the development of our social care and public health services, offering inspiring leadership to our teams and influencing the strategic direction of our services linked to regulatory and business plan requirements. We are on an improvement journey and have brought together a range of services including for example commissioning, finance and performance, which with your expertise, will support the Directorate to operate within budgets and evidence compliance with a range of regulated activities.

Main responsibilities

• Collaborate with internal and external partners to design and deliver integrated services, ensuring efficient budget use.
• Develop and improve financial, performance, and business systems for managing contracts, focusing on outcomes and quality.
• Ensure commissioned services are high-quality, cost-effective, and people-centered with ongoing quality assurance.
• Lead Adult Social Care Finance, Performance, Direct Payments, and Complex Care teams to drive service improvements and align with public health strategies.
• Ensure compliance with Local Authority systems, including risk management, performance monitoring, and workforce planning.
• Manage multiple Council budgets and funding streams effectively.
• Represent the council in key meetings and with health sector partners to ensure collaborative service delivery.
• Drive innovation and continuous improvement to achieve positive outcomes for citizens.
• Provide leadership, fostering employee development, wellbeing, and proactive health management.
• Provide timely information to stakeholders to monitor performance and progress towards strategic goals.

Requirements for the role

• Must be able to attend the office 3 days per week (Flexibility on the days)
• Must be a Qualified Accountant (ACA, ACCA, CIPFA)
• Must have significant experience within Adult Social care at a Senior Level
• Or similar significant NHS experience

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

If this role is of interest, please just respond to this advert with an up to date copy of your CV or call Jake on 01772 208969