Total 4 Customer Service job vacancies in CV6 4AZ

We have an opportunity for a passionate and dedicated Brain Injury Support Worker to join our team in Coventry, West Midlands starting in January 2025. Please note this role is a maternity cover. Our client is in his forties and we are looking for a support worker to assist him with appointments as well as supporting with the care that is required. Our client has physical limitations as well as memory processing & confidence issues. Due to the responsibilities required, we are only able to consider applicants who hold a full UK Drivers License. Pay Rate: £15 per hour Working Hours: Monday – Friday 10am – 2pm Key Responsibilities: Engaging with personalised routines. Completing daily living activities, including personal hygiene and mobility. Administering medication and monitoring health conditions. Providing emotional support and companionship. Maintaining accurate records of care provided and reporting any changes in clients’ conditions. Collaborating with a range of healthcare professionals and family members to ensure comprehensive care. Requirements: Previous experience in a similar role, preferably in complex care. To be able to deal with challenging behaviours. Excellent communication and interpersonal skills. Compassionate, patient, and empathetic nature. Ability to work independently and as part of a team. Flexibility to work the specified hours. Benefits: Supportive and friendly working environment. Opportunities for professional development and training. Regular supervisions and Check Ins Both online and In-person training Training & Background Checks: An enhanced DBS check & full training will be provided prior to commencing work with our client and you will also be supported by our clinical lead nurse for the area. Our Safeguarding Commitment: Libertatem Healthcare Group recognise the benefits of people and organisations working together to prevent and stop both the risks and experience of abuse or neglect, whilst balancing the right to be safe with the right to make informed choices. At the same time, making sure that adult’s and children’s wellbeing is promoted including taking into consideration their views, wishes, feelings and beliefs in deciding on any action. With this in mind, we will work to adhere to the six key principles that underpin all safeguarding work. #Libertatem Libertatem Healthcare The Libertatem Healthcare Group, part of Sonderwell, was established to provide the very best levels of care and support for clients who have sustained Personal Injuries or suffered from Medical Negligence.Operating on a national basis, Libertatem Healthcare Group can provide your clients with care and support wherever they are located. Our care and support packages put our client’s independence at the very centre of everything we do. The Libertatem Healthcare Group is rated OUTSTANDING with the Care Quality Commission and is a registered provider with CIW in Wales.

Admin Support - Band 2

37.5 Hours Per Week

Children's AHP Therapy Admin Team

Coventry and Warwickshire Partnership Trust are looking for an enthusiastic and self-motivated individual to join our admin team supporting our Children's AHP Therapy Services, based at Wayside House.

The post holder will play an important role within the wider Admin Team to provide efficient and comprehensive administrative support for the service. You will work within a skilled mixed Admin Team in the building to support admin and clinical services and duties will include telephone bookings and queries , scanning , uploading to our system and sending out appointment letters. You will have excellent communication skills as you will be liaising with internal and external agencies, other staff members, parents/carers and patients.

Weare looking for a compassionate approach to supporting patient care and service improvements. You must be able to build effective working relationships, be approachable and accessible with a flexible approach to work. The essential requirements of this post are a good telephone manner, high level communication skills and attention to detail. You will have good organisational skills and the ability to work both independently and as part of a team. We have a full electronic patient record system which is central to our work, so accurate record keeping is critical, and you must be able to concentrate in a busy working environment.

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.

At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.

We put ‘people at our heart’; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.

These include:
• generous annual leave entitlement which increases during your time with us
• excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
• salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
• discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
• wellbeing support, including an in-house counselling service, external helpline and more
• staff networks and support group

We’re always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.

Handling all aspects of patient appointments

Maintaining an shared inbox

Working to tight deadlines

To communicate effectively

Inputting data in a timely and efficient manner

Confidentiality of patient information

Scanning and uploading documents


This advert closes on Thursday 28 Nov 2024

Handling all aspects of patient appointments Maintaining an shared inbox Working to tight deadlines To communicate effectively Inputting data in a timely and efficient manner Confidentiality of patient information Scanning and uploading documents

Job responsibilities To work with the Social Prescribers, to promote and develop the service To manage a caseload of patients maintaining accurate records of each contact and share information appropriately To undertake patient assessments as deemed appropriate, mainly in the patients home To make referrals or signpost to statutory and voluntary services - following up as appropriate Promote social prescribing, its role in self-management, and the wider determinants of health. Build relationships with key staff in GP practices within the local Primary Care Network (PCN), attending relevant meetings, becoming part of the wider network team, providing reports including monitoring and evaluation including general feedback on social prescribing. Work in partnership with all local agencies to raise awareness of social prescribing and how partnership working can reduce pressure on statutory services, improve health outcomes and enable a holistic approach to care. Provide personalised support and work with patients to help them better understand their health and wellbeing Work with the person, their families and carers and consider how they can all be supported through social prescribing. Help people maintain or regain independence through living skills, adaptations, enablement approaches and simple safeguards. The Social Prescriber will complete the following as part of the role: NHS England and NHS Improvement online learning programme https://www.e-lfh.org.uk/programmes/social-prescribing/ Be enrolled in, undertaking or qualified from appropriate training as set out by the Personalised Care Institute https://www.england.nhs.uk/personalisedcare/supporting-health-and-care-staff-to-deliver-personalised-care/personalised-care-institute/ ribing on their