Total 12 Customer Service job vacancies in Cambridge, CB21 5EF

What skills and experience we're looking for

Who we’re looking for

We’re looking for a talented individual to provide an exceptional business support service to our pupils, teachers and wider stakeholders. As a key member of our school’s business support team, your expertise will help to deliver an outstanding learning environment for our young people.

The successful candidate will be a committed team player with excellent organisational and specialist technical skills. You will have extensive experience of delivering outstanding customer service and possess the ability to develop relationships across our school and the Star community.

You will have:

• 5 A*- Cs at GCSE including English and Maths.
• Experience of working in an administrative setting.
• Experience of attendance administration.
• The ability to use MS Office software packages such as Word, Excel and Outlook, as well as Explorer and databases.
• The ability to prioritise, work efficiently and accurately, particularly under pressure, to deadlines and using own initiative.

What the school offers its staff

About Oulder Hill Leadership Academy

Oulder Hill Leadership Academy is a secondary school for 11 to 16 year olds in Rochdale. We joined Star Academies in 2021 and, like all Star schools, we have a leadership specialism

We are a rapidly improving school with high ambitions and expectations for all of our pupils. We provide a knowledge-based academic curriculum alongside a rich and diverse leadership programme that grows character and inspires charitable and social action. Our pursuit of educational excellence is based upon our fundamental belief that every pupil has the capacity to become a successful and inspirational leader.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Please refer to the attached job description and person specification for full details of responsibilities. 1. To undertake assessment of individuals and their families/carers accessing the service with complex health presentations, including those service users presenting with higher levels of risk. 2. To develop alongside the service user, their care plan. 3. To offer specialist professional assessment and advice where required. 4. To assess and manage on going risks as identified during the assessment, ensuring that this is done in collaboration with the service user and carers. 5. To regularly review risk factors and make changed to the management of them as necessary. 6. To work using assertive outreach approaches to engage the service user and their families. 7. To contribute to the maintenance and development of the Trust nursing strategy. 8. To ensure that clinical practice is evidence based and consistent with relevant NICE guidelines and Trust policies and procedures. 9. To provide supervision of junior staff and trainees where appropriate. 10. To act within the professional code of conduct at all times.

Care workers required to visit vulnerable people in their homes. Experienced in the role or willing to train for the right candidate.
We have Full time and part- part-time and nights and weekends available.
Full UK driving licence required mileage paid, good rates of pay You will have the opportunity to progress in your role with continued professional development programmes with the company
For a informal Discussion to find out more please call our friendly team.

As a Administration Officer your duties may include but are not limited to the following:

• Analyzes, evaluates, and manages accounting and control systems to maintain proper financial balances, distributes resources to all activities within planned limitations, and ensures that maximum benefits are obtained from resources.
• Provides advice and counsel on a range of administrative and operational management support issues (human resources and material needs, human resources availability, administrative support matters, etc.), policies, programs, objectives, and plans.
• Conducts personnel-related activities as requested to include preparation of personnel actions, position descriptions, award justifications, and other personnel related documents ensuring completeness, accuracy, and inclusion of supporting documentation.
• Responsible for overall organizational procurement activities.
• Ensure travel arrangements for program staff and cooperators are made in accordance with Federal Travel Regulations, Department and Service policy.

Starting at $72,553 Per Year (GS 11)

About the role

Availability Window Days From time To time Sun 09:00:00 19:00:00 Mon 09:00:00 19:00:00 Tue 09:00:00 19:00:00 Wed 18:00:00 22:00:00 Thu 18:00:00 22:00:00

Our Customer Delivery Driver rate of pay starts from £12.92 an hour; this increases to £14.05 for stores inside the M25. Additional payments may also apply depending on location.

It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.

Customers are at the heart of everything we do.

As the face of Tesco out on the road, we deliver all the way from Lands’ End to John O’Groats. Our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. That’s why this role is about much more than just driving: it's about helping others and delivering great service, with a smile.

Its hands on, physical and full of variety. No two shifts are ever the same and our customer’s look for help in all kinds of different ways. For most of the day you’ll feel like your own boss, delivering to your customers but there is always a team of Managers and colleagues back at base ready to support you when you need them.

So whether you are looking for flexibility to suit your current lifestyle, job stability or an opportunity to change career direction everyone is welcome at Tesco.

You will be responsible for

Delivering your part of our customer shopping trip by:

• I ensure the van and trays I use are clean and kept tidy/organised.
• Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as I see it.
• Ensuring trays are washed as part of the tray wash process.
• Loading the van as required, checking the van for roadworthiness.
• Talking to the customer about any changes to their order, including short code item and substitutions, offering a refund for anything they are unhappy with.
• Taking care of products/deliveries as if they were my own.
• Explaining to the customer that they will not be charged any more for their substitutions.
• Delivering during the customers time slot.
• Calling the customer before arriving at their property if early.
• Calling the store/centre if running 30 or more minutes late.

You will need

• Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
• Warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say ‘Thank you’.
• Acting quickly to respond to the changing needs of our customers and embracing change within my store.
• Energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for me.
• Sharing ideas with my Manager and other colleagues on how we can improve our store for customers.
• A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.

What’s in it for you

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
• Access to free wellbeing services with a range of resources to support your mind, body, and life
• Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
• Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes
• Uniform provided and policies to support you for all of life’s moments, big and small
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here.
• Click here to read more about the benefits we have available for our colleagues

About us

Tesco has become a market leader by doing the little things that really matter for our customers and colleagues.

It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year.

We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.

But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business.

We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

For more information about us please visit www.tescoplc.com

Proud member of the Disability Confident employer scheme

On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values Compassion, Excellence and Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.

Please refer to the attached job description and person specification for full details of responsibilities Work with service users to facilitate access and engagement in a range of socially inclusive (including vocational) community-based activities. Develop an alliance based upon collaboration and mutual respect and within appropriate and transparent boundaries. Help users gain access to resources to include benefits and welfare rights, using internal and external expertise as required. Provide simple psychological interventions as required under the supervision of an appropriately qualified clinician. Attend and participate in wider team/care plan review meetings as appropriate. Develop good working relationships and work collaboratively with other organizations that are able to help individuals achieve their goals, including vocational and educational providers, training providers, voluntary agencies, accommodation and financial services. Participate in the on-going review of the STR workers role and contribute to the Trust-wide process.

Please refer to the attached job description and person specification for full details of responsibilities Make judgements on patients response to prescribed treatment/care plans, and report findings to a qualified professional in line with competency framework.. Overcome barriers to understanding, e.g. patients with hearing or cognitive impairment. Communicate with patients/carers by exchanging factual information, reassurance, tact and empathy. Establish and maintain appropriate working relationships with colleagues, patients, carers and other health care professionals. Be responsible for ensuring equipment is used safely, following relevant training, and that it is maintained appropriately. Work under guidance on specified tasks, taking direction from registered and non-registered staff as appropriate, with regular clinical support and supervision by a qualified practitioner. Promote patient independence and self-management To maintain appropriate and timely documentation of each patient contact

Location: Cambridge

Salary: £25,000 per annum (pro-rata)
Duration: 3 Months (with potential for permanent role)
Start Date: ASAP
Hours: Full-time, Monday - Thursday 8:00 AM - 4:45 PM, Friday 8:00 AM - 12:30 PM

About the Role

We are seeking a motivated and proactive Customer Service Administrator to join My North Cambridge dynamic team for an initial fixed-term position of three months. This role offers an exciting opportunity to contribute to their customer service operations while supporting various administrative tasks within the office.

Key Responsibilities

• Order Processing: Efficiently process customer orders and ensure accuracy in documentation.
• Interdepartmental Support: Act as a runner between departments, keeping files and dates updated.
• Email Management: Respond to customer inquiries and emails promptly and professionally.
• Administrative Duties: Assist with general office administration tasks as required.

Qualifications

• Previous experience in a customer service or administrative role is preferred.
• Knowledge of SAP is a significant advantage.
• Strong organisational skills and attention to detail.
• Excellent communication skills, both written and verbal.
• A positive, confident attitude with a proactive approach to tasks.

Why Join My Client ?

This position not only offers competitive pay but also the chance to work in a supportive environment where your contributions are valued. While this is a temporary role, there may be potential for a permanent position in the future.If you are ready to take on this exciting challenge and make an impact within their team, we would love to hear from you!

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

A WORLD OF REWARDS

• Hourly Rate of £11.80, full time hours (39 hours per week)
• Smart uniform provided and laundered
• Free and healthy meals when on duty
• Grow your Career your next position could be as a Reception Supervisor
• Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• High street discounts: with Perks at Work
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
• Discounted dental and health cover
• Subsidised Taxi Scheme
• Guest Experience Day after successfully passing probation
• Modern and inclusive Team Member’s areas

You will join the Front Office team, working in the Reception area of the hotel.

You enjoy creating memorable experiences for our guests, ensuring the warmest welcome, demonstrating exceptional levels of customer service and great knowledge of all room categories and hotel facilities.

Are you friendly, positive, passionate and eager to be part of a team of likeminded professionals? Then this is the job for you!

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.

Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company

Proud member of the Disability Confident employer scheme

NHS Administrator - Multidisciplinary Physical Health Team
Position: Administrator
Location: Cambridge, NHS setting
Contract Type: Temporary, full-time, Hybrid once your fully trained
Hourly Pay: £13.50 per hour (PAYE, inclusive of direct engagement)

Working Hours:

• Monday to Friday, 9:00 AM - 5:00 PM

Role Overview:
Service Care Solutions is seeking an organized and proactive Administrator to support a multidisciplinary physical health team within the NHS in Cambridge. This team includes community paediatrics, psychologists, speech and language therapists, occupational therapists, and physiotherapists. The role is vital in ensuring smooth operational support across various functions to enhance patient care.

Key Responsibilities:

• Referrals: Process and allocate referrals, ensuring timely response and appropriate distribution to team members.
• Team Support: Serve as the main point of contact for team managers and clinical leads, facilitating effective communication and coordination.
• Meeting Support: Take accurate notes for clinical meetings, maintaining clear and concise records.
• Patient Tracking: Update waiting lists and prepare weekly reports to assist in managing the patient tracker list, supporting efficient patient flow and scheduling.
• Scheduling: Coordinate and schedule appointments related to patient care across the multidisciplinary team.

Essential Requirements:

• System Knowledge: Must have an NHS Smartcard and access to SystmOne for efficient patient data management.
• Experience: Previous experience in a healthcare administrative role is highly desirable.
• Skills: Strong organizational skills, attention to detail, and the ability to handle sensitive information discreetly and professionally.

Benefits:

• Competitive hourly rate at £13.50 per hour PAYE (inclusive of direct engagement)
• Opportunity to work within a dynamic NHS team
• Gain valuable experience in healthcare administration

To apply, please reach out to Service Care Solutions with your current CV and relevant details. Join us in making a difference in the NHS community!

The Benefits of Working with Service Care Solutions:

• DBS disclosures provided via fast track online services free of charge
• 3 weekly payroll runs
• £250 training allowance
• Excellent pay rates
• Specialist mental health consultants offering single point of contact
• Frequent notifications of upcoming opportunities via text and email
• Ltd and PAYE payment options available
• Nationwide provider of mental health staff to over 40 different NHS Trusts and over 200 local authorities

Please send your CV to andrew.wiles@servicecare.org.uk

Job Title: Gas Service and Breakdown Engineer
Location: Cambridge (CB Postcode Area)
Salary: £38,000-£42,000 w/ Van and Fuel Card (OTE £50k+ with overtime/call out)
Job Type: Permanent

Daniel Owen are currently working with a leading Heating organisation who are seeking a Gas Service and Breakdown Engineer to work across CB Postcodes.

Gas Service and Breakdown Engineer Role:

• Carrying out day-to-day repairs
• Fault finding
• Completing annual servicing visits
• Meeting first-time fix targets
• Maintaining high-quality standards
• Focusing on customer satisfaction

Gas Service and Breakdown Engineer Requirements:

• Valid ACS & other relevant gas qualifications
• Full UK Driving Licence (less than 6 points)
• Experience within Social Housing desirable, but not essential
• Experience delivering high levels of customer service

Gas Service and Breakdown Engineer Benefits:

• Company Van and Fuel Card
• Overtime opportunities
• Salary exchange pension
• Employee assistance programme
• 28 days annual leave including bank holidays, rising by one day with each full year of service (max five additional)
• Enhanced family leave (dependent on length of service)

If this role is of interest to you, please apply.

LON123