Total 493 Customer Service job vacancies in Cannock, Staffordshire, WS118XP

To learn more about this varied and interesting role please see the full job description and person specification.

We want to appoint a highly motivated and enthusiastic Welfare and Care Assistant to join our support team. As a member of our Support Team, you will work closely with other support staff, teaching assistants and teachers to support children with a range of disabilities and support needs. The role supports learners’ personal and physical care needs including changing and feeding, as well as supporting young people in classes and to access community-based activities including pushing wheelchairs. This could also be an ideal role for parents/carers who want to work around their children’s school hours.You will be confident about working with (or learning to work with) children with a range of SEND needs and either have or be willing to learn about best practice in the area, you will be passionate and open to learn and you will work well in a team and have excellent communication skills. Blackfriars Academy is a very special place to be educated. We have a learning community of approximately 120 students aged between 11-19 and over 90 staff all working towards the goal of supporting students with profound and complex, or moderate or severe learning needs and profound and complex needs to reach their potential. We are special because we provide an outstanding educational experience for a vast range of needs in a supportive and caring atmosphere where students blossom in our inclusive environment. Shaw Education Trust are a thriving mix of diverse and growing schools including Primary, Secondary and Special Schools all working together to improve the lives of young people in our communities. We are sponsored by Shaw Trust a charity organisation that focuses on transforming lives. We’re a growing group of dynamically awesome academies providing education to children of all ages and abilities. Staff across our team of schools are dedicated to ensuring that every child has the opportunity to be successful, whatever their starting point in life.
Our Special settings cater for children and young people with a wide range of Special Educational Needs from children with profound medical needs and life limiting conditions, those with severe, moderate and sensory needs through to young people with social emotional and mental health needs that require support and understanding to help them to navigate their world. Whether you are a teacher, a teaching assistant, a healthcare professional or work in facilities, admin or operations all our Special Schools offer you the opportunity to work within an establishment that has a ‘family’ feel that puts the children, young people and their families at the heart of what they do. All the pupils within our Special Schools have an individualised education and are educated in small classes and groups with enhanced support to ensure that all their needs are met. There is nothing more rewarding than being part of a team that supports a child or young person with Special Educational Needs to reach their goals. You truly will make a difference to the life of a young person and their family. Our schools span from Birmingham to Bury, meaning that we can support students from all walks of life, no matter their background or socioeconomic status. In doing this, we can help ensure all children are able to access a high standard of education, with all being treated equally.
Shaw Education Trust offer the following employee benefits with your Teaching or Support Staff employment: An excellent Local Government Pension Scheme (Support Staff) / Teachers Pension (Teaching Staff) Support Staff only based on working full time, all year - Generous holiday entitlement from your first day of employment (37 days holiday rising to 39 days after 5 years’ service including Bank Holidays)
Electric Car Scheme: Environmentally friendly vehicles with our electric car scheme. Access to Medicash Health & Wellbeing Plan: Enjoy health services designed to support your well-being.
Free DiscountForTeachers Scheme for all staff (Support and Teaching), Exclusive discounts to save money with a wide selection of discounts and exclusive offers from hundreds of the biggest brands.
Free Eye Tests
Cycle to work scheme
Access to our Institute of Education and fantastic opportunities to help you grow, contribute and flourish in your role and in the Trust. We know our people are the key to our success and so we’re committed to ensuring the employment experience at Shaw Education Trust is a rewarding one. Actual Salary: £18,395 - £18,685 Working Hours: 32.5 hrs Mon - Fri 08.45 – 15.45, Term Time only plus 5 inset days Contract Type: Fixed term until 31.08.25, however this position could become permanent

What skills and experience we're looking for

We want to appoint a highly motivated and enthusiastic Welfare and Care Assistant to join our support team.

As a member of our Support Team, you will work closely with other support staff, teaching assistants and teachers to support children with a range of disabilities and support needs. The role supports learners’ personal and physical care needs including changing and feeding, as well as supporting young people in classes and to access community-based activities including pushing wheelchairs. This could also be an ideal role for parents/carers who want to work around their children’s school hours.

You will be confident about working with (or learning to work with) children with a range of SEND needs and either have or be willing to learn about best practice in the area, you will be passionate and open to learn and you will work well in a team and have excellent communication skills.

Blackfriars Academyis a very special place to be educated. We have a learning community of approximately 120 students aged between 11-19 and over 90 staff all working towards the goal of supporting students with profound and complex, or moderate or severe learning needs and profound and complex needs to reach their potential. We are special because we provide an outstanding educational experience for a vast range of needs in a supportive and caring atmosphere where students blossom in our inclusive environment.

Shaw Education Trust are a thriving mix of diverse and growing schools including Primary, Secondary and Special Schools all working together to improve the lives of young people in our communities. We are sponsored by Shaw Trust a charity organisation that focuses on transforming lives. We’re a growing group of dynamically awesome academies providing education to children of all ages and abilities. Staff across our team of schools are dedicated to ensuring that every child has the opportunity to be successful, whatever their starting point in life.

Our Special settings cater for children and young people with a wide range of Special Educational Needs from children with profound medical needs and life limiting conditions, those with severe, moderate and sensory needs through to young people with social emotional and mental health needs that require support and understanding to help them to navigate their world.

Whether you are a teacher, a teaching assistant, a healthcare professional or work in facilities, admin or operations all our Special Schools offer you the opportunity to work within an establishment that has a ‘family’ feel that puts the children, young people and their families at the heart of what they do.

What the school offers its staff

All the pupils within our Special Schools have an individualised education and are educated in small classes and groups with enhanced support to ensure that all their needs are met. There is nothing more rewarding than being part of a team that supports a child or young person with Special Educational Needs to reach their goals. You truly will make a difference to the life of a young person and their family.

Our schools span from Birmingham to Bury, meaning that we can support students from all walks of life, no matter their background or socioeconomic status. In doing this, we can help ensure all children are able to access a high standard of education, with all being treated equally.

Shaw Education Trust offer the following employee benefits with your Teaching or Support Staff employment:

• An excellent Local Government Pension Scheme (Support Staff) / Teachers Pension (Teaching Staff)
• Support Staff only based on workingfull time, all year- Generous holiday entitlement from your first day of employment (37 days holidayrising to 39 daysafter 5 years’ service including Bank Holidays)
• Electric Car Scheme: Environmentally friendly vehicles with our electric car scheme.
• Access to Medicash Health & Wellbeing Plan: Enjoy health services designed to support your well-being.
• Free DiscountForTeachers Scheme for all staff (Support and Teaching), Exclusive discounts to save money with a wide selection of discounts and exclusive offers from hundreds of the biggest brands.
• Free Eye Tests
• Cycle to work scheme
• Access to our Institute of Education and fantastic opportunities to help yougrow, contributeandflourishin your role and in the Trust.

We know our people are the key to our success and so we’re committed to ensuring the employment experience at Shaw Education Trust is a rewarding one.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Service Care Solutions are currently recruiting for a Substance Misuse Nurse, you must deliver high standards of Nursing care for the treatment and support of Substance dependency. You must also be able to provide high-quality clinical assessments and treatment to Substance dependants clients in a residential setting, working in a multi-disciplinary team.

Our client's vision is for people of all ages to be safe, build ambitions for the future and to reach their full potential. They create services and support people's complex Health and Social needs, helping them to build healthier lives that meaning and value for themselves and their families.

Key role and responsibilities for a Substance Misuse Nurse

• Support for Drug and Alcohol users with complex needs as part of a 12 step programme
• Liaise with other professionals and members of the wider multidisciplinary treatment team
• Provide interventions
• Promote Health and Well-Being of client and maintain a safe, caring therapeutic environment
• Undertake initial health assessment on admission to include Mental Health and Substance Misuse history

Minimum requirements for a Substance Misuse Nurse

• Nurse Qualification - RMN with UK Registration
• Ability to work with the 12 Step Programme (Recovery Model)
• Awareness of health issues relating to Substance Misuse
• Experience of Key Working and Care Planning

What we offer for a Substance Misuse Nurse

• £250 Training Allowance
• Excellent Pay Rates
• A fantastic £250 Referral Bonus
• Specialist Substance Misuse consultants offering single point of contact

If you want to hear more about this Substance Misuse Nurse role please send us your CV by clicking 'apply now'!

Recovery Practitioner

Service Care Solutions are supporting a reputable non-profit provider and they are currently recruiting for a Recovery Practitioner. As a Recovery Practitioner you will play a crucial role by supporting individuals that are suffering with Drug & Alcohol addiction. The Ideal candidate needs to be experienced within the field but also someone who is highly driven and can identify positivity within a service user and have the ability to develop potential within.

Key role and responsibilities for a Recovery Practitioner;

• Able to manage a caseload of 40-60 service users
• Supporting the individuals from Point of Entry
• Provide Screening, Assessment and Recovery Plans
• Deliver One to One interventions

Minimum requirements for a Recovery Practitioner;

• Experience of working within the Substance Misuse field
• Awareness of health issues relating to Substance Misuse
• Experience of Key Working and Care Planning

Our client vision is for people of all ages to be safe, build ambitions for the future and to reach their full potential. They create services and support people's complex Health and Social needs, helping them to build healthier lives that meaning and value for themselves and their families.

What we offer for a Recovery Practitioner;

• £250 Training Allowance
• Excellent Pay Rates
• A fantastic £250 Referral Bonus
• Specialist Substance Misuse consultants offering single point of contact

If you want to hear more about this Recovery Practitioner role please send us your CV by clicking 'apply now!'

Dream Big Independent Living supports young people towards independent living through supported accommodation.

As a Support Worker you would be providing support for young care leavers aged 16 - 25 and helping them reach their full potential.
We believe that every child has the right to dream big and be supported into a successful transition from childhood to adulthood regardless of their social - economic background, social disadvantages or circumstances. We believe young people are most likely to reach their full potential when treated with dignity & respect in a home environment with support and emotional warmth.

Support worker role:
- Engage in key work sessions based upon the young person’s individual support needs

-Support young people to develop budgeting and financial management of their weekly allowance to develop cooking skills, weekly shopping etc.

-Support young people to developing routines and boundaries - address challenging behaviour in a non-confrontational and nurturing manner.

-Support young people with registering with GP, other health services, registering and attending with education / training and apprenticeship.

-Maintain a record of all daily activities and maintain log book and visitor’s book at the property whilst on duty.

-Prepare high standard monthly progress reports regarding the young person’s progress.

-Support with preparations towards independent living - securing job/apprenticeship, apply for benefits, complete housing application etc.

-Accompany young people to attend appointments and activities where necessary until they develop their own independent skills.

-Ensure boundaries, home rules and curfews are adhered to at the placement by young people.

-Remind and encourage young people to keep their rooms tidy and clean, also clean common areas clean after use.

-General administrative tasks - emails, maintaining telephone communication, filing and record keeping.

- Focus on developing their self confidence and esteem through therapeutic practices ( Therapeutic training will be given to all support workers)


Requirements:
-Have experience in working with challenging young people.

-Must have experience working with young people aged 16 to 25 years old in similar supportive role either in residential units or within the community.

-Be able to identify areas where our young people can be better supported.

-Have good verbal communication skill / English language skills to engage with young people, challenge them where necessary and have a natural flair to communicate and engage with young people.

-Be able to work as part of the team - following management directions and be able to seek management advice where necessary.


BENEFITS TO WORKING WITH US:
Opportunity for overtime
We’ll pay for your DBS
Ongoing TRAINING and support
Great competitive rates


Needed Qualifications:
- Relevant qualifications in Health and Social Care, Youth Offending or within education


Personal attributes we expect:
-Ability to engage with young people in a positive and proactive approach.
-Sense of humour.
-Self organisation.
-Sensitive and reflective.
-Honesty and reliability.
-Ability to listen and empathise.
-Ability to assess risks.


Work Location: One location - Stoke on Trent

Shifts available:
- Morning
- Full day
- Sleeping Nights
- Weekends

Working Options Available:
Full Time
Part-time

Pay: £11.50- £12.50 per hour

Location: Cannock

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers
• Annual pay reviews based on cost of living

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.
Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society, and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.

Position: Full-Time Temporary Customer Support Team Leader
Contract: Until March 2025 with the possibility of extending
Working Hours: Monday to Friday, 37 hours per week - Hybrid - 2 days home based and 3 office based
Hourly Rate: £12.74 per hour

Job Description:
This role is the main user-facing role in CTSC and will provide an accessible and inclusive service to users, providing clear signposting and guidance to all users, coaching them in the use of the online platform and providing information to resolve their queries and processing/updating high-volume case details accurately and efficiently. They will deal with the immediate, short-term needs of service users. Duties will include but not be limited to

• Manage and plan the workload of a team which provides administrative support and excellent customer service to all stakeholders, judiciary, mediators, and management.
• Lead and manage a team of staff, ensuring that its members are organised, and fully skilled to meet their work objectives using Standard Operating Procedures (SOPs) and other continuous improvement tools.
• To assist in the delivery of performance against targets.

Requirements:

• Ability to motivate and support your team to deliver excellent customer service and achieve effective performance.
• Experience of working in an administrative role in a customer focussed environment
• Proficient with IT and Microsoft Software packages
• Excellent communication and organisational skills

Benefits:

• Weekly pay, holiday and pension scheme
• Hybrid

Application Process:
If you are interested in this position, please apply online with your CV in WORD format.
Important:
Successful candidates will be subject to a thorough background and clearance check, including Criminal Record Checks (DBS Checks), Reference Checks (Employment, Education, and any gaps) covering the past three years, as well as Address checks for the past five years. This process may also include obtaining character references and/or other evidence to cover periods of unemployment.

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.?
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Please note, we may be required to close this vacancy early if we receive a high volume of applications. For full details, please see attached Job Description and Person Specification. Social Work Learning Academy (SWLA) On appointment, you will be enrolled in the SWLA and aligned to the appropriate British Association of Social Work Professional Capabilities Framework. The relevant SWLA stage (i.e. stage 1 (ASYE), 2 (Social Worker) or 3 (Advanced Social Worker) will also be agreed taking all prior Continuous Professional Development (CPD) and relevant experience into consideration. The post holder will be required to take responsibility for their own Continuous Professional Development.

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.
Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society, and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.

Position: Full-Time Temporary Admin Officer
Contract: Until March 2025 with the possibility of extending
Working Hours: Monday to Friday, 37 hours per week - Hybrid - 2 days home based and 3 office based
Hourly Rate: £11.59 per hour

Job Description:
This role is the main user-facing role in CTSC and will provide an accessible and inclusive service to users, providing clear signposting and guidance to all users, coaching them in the use of the online platform and providing information to resolve their queries and processing/updating high-volume case details accurately and efficiently. They will deal with the immediate, short-term needs of service users. Duties will include but not be limited to

• Provide professional friendly support and guidance to users of online services via a variety of channels (telephone, webchat, email), in line with quality standards, to ensure the delivery of a high quality user-focused service on a daily basis and deliver a service focused on quality as well as timeliness
• Triage users to relevant services, using HMCTS prescribed service scripts and knowledge base on a daily basis, to ensure users get the right information they need at the right time, so that everyone understands what is needed and what will happen
• Jurisdiction-related administration using HMCTS predefined protocols and processes to process non-automated work
• Undertake case-readiness assessment and progress the case to the next phase, and providing information to allow users to understand what the next stage is and what they can expect next
• Identify users requiring extra/different support and undertaking basic assessment of users' Assisted Digital needs, in accordance with procedure and referring suitable cases to a third party supplier on a daily basis, to ensure users understand and can participate in the new digital process
• To handle, and where possible resolve, first contact user complaints in accordance with predefined HMCTS policy and procedures so that users feel they have been listened to and that their complaint has been handled fairly. Update the CRM system so details do not have to be repeated to a different CTSC Support Officer
• Read relevant Knowledge articles to maintain accurate and up-to-date knowledge of processes and systems, to be able to provide users with the right information, when they need it with no delay or confusion
• Proactively engage with HMCTS workforce planning / shift allocation tools to ensure business requirements are being met
• Work as part of the team in considering continuous improvements necessary for effective delivery and feeding these into the wider CI channels

Requirements:

• Able to follow well established processes and detailed instructions.
• Strong administrative skills with proficiency in Microsoft Office packages
• Excellent communication skills, both written and verbal.

Benefits:

• Weekly pay, holiday and pension scheme
• Hybrid

Application Process:
If you are interested in this position, please apply online with your CV in WORD format.
Important:
Successful candidates will be subject to a thorough background and clearance check, including Criminal Record Checks (DBS Checks), Reference Checks (Employment, Education, and any gaps) covering the past three years, as well as Address checks for the past five years. This process may also include obtaining character references and/or other evidence to cover periods of unemployment.

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.?
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

The Schools Finance Support Partner is responsible to the Strategic Finance Partner and responsible to produce schools financial and statistical reporting and supporting schools with the identification and management of financial risk. Working with the schools, they will ensure that the Trust operates good financial governance in line with the requirements of the Academies Financial Handbook published by the Education Funding Agency (EFA), the Trust Financial Scheme of Delegation.Duties will include, but are not limited to; Obtain, analyse and evaluate accounting documentation, previous reports, data, etc. in order to ensure effective internal controls and compliance by the Trusts academies. Be responsible for, where the service is commissioned by the trust, the entry of financial transactions (orders, invoices etc) for the school. Provide reports in accordance with Trust timelines to the Strategic Finance Partners on areas including:Monthly management accounts for the school Performance against financial KPIs Internal Curriculum Financial Planning Financial Resource Management Benchmarking Compliance with Financial Internal Controls Risk management This role is hybrid, remote with travel, if required, to a cluster of academies within the Northwest and Stoke areas when required and Head Office in Kidsgrove for training and team meetings so access to a vehicle and full driving licence will be required.
Shaw Education Trust are a growing group of dynamically awesome academies providing education to children of all ages and abilities. Staff across our team of schools are dedicated to ensuring that every child has the opportunity to be successful, whatever their starting point in life. We place high achievement at the heart of everything we do, and we are determined that no individual has their opportunities limited by their background, or by their ability. We are focused on harnessing the power of people to affect positive change for our children and young adults. We work closely with children, leaders, teachers and support teams, to create their individual best futures: one size fits one. Education should be an exciting space, buzzing with vibrancy, dynamism and unlimited potential. Innovation and entrepreneurialism fuel our passion, enabling creativity and re-conceptualisation to be agilely applied to context and circumstance An excellent education, in a supportive environment, is what every student attending one of our academies will experience. Central to this is the support we provide to our staff teams, this enables them to continually develop their knowledge, practice and expertise by offering high quality training and research-based opportunities our colleagues are well motivated, highly valued, and incredibly driven professionals. Although we are a family who work together to create brighter futures, each of our schools still keep their individual identity and uniqueness. This approach of earned autonomy ensures that integrity and transparency underpins everything that we do, with our Trust Board providing oversight, challenge and support. This support is then strengthened at school level through a system of Academy Councils who represent each school and provide local accountability. Our schools span from Birmingham to Bury, meaning that we can support students from all walks of life, no matter their background or socioeconomic status. In doing this, we are able to help ensure all children are able to access a high standard of education, with all being treated equally. Our values are, To Be Pupil and People Centred, To be Best in Class, To be Accountable, To be Innovative, To Act With IntegrityShaw Education Trust offer the following employee benefits with your Teaching or Support Staff employment: An excellent Local Government Pension Scheme (Support Staff) / Teachers Pension (Teaching Staff) Support Staff only based on working full time, all year - Generous holiday entitlement from your first day of employment (37 days holiday rising to 39 days after 5 years’ service including Bank Holidays) Electric Car Scheme: Environmentally friendly vehicles with our electric car scheme. Access to Medicash Health & Wellbeing Plan: Enjoy health services designed to support your well-being. Free DiscountForTeachers Scheme for all staff (Support and Teaching), Exclusive discounts to save money with a wide selection of discounts and exclusive offers from hundreds of the biggest brands. Free Eye Tests Cycle to work scheme Access to our Institute of Education and fantastic opportunities to help you grow, contribute and flourish in your role and in the Trust.We know our people are the key to our success and so we’re committed to ensuring the employment experience at Shaw Education Trust is a rewarding one.

There is no better time to start a career within our Therapy team than now!
Would you like secure employment where you can progress your career?
If you would like to build a career that gives you genuine sense of achievement and fulfilment knowing that you can have a positive impact on the young people we support, then look no further and apply today!
Rugeley School are looking for positive, enthusiastic, caring and focused individuals who are dedicated to becoming part of our team as a Positive Behaviour Support Assistant
With Rugeley School you will feel a sense of fulfilment knowing you have contributed to support our children and young people who may display disruptive behaviours, emotional and social difficulties. Working within a supportive, therapeutic environment you will be part of a team who are like-minded and dedicated to caring for our children and young people with compassion and a commitment to creating positive relationships.
Our benefits include exclusive access to reward and discount scheme, comprehensive induction, commitment to your ongoing training and career progression, pension scheme, paid for enhanced DBS, wellbeing support, cycle to work scheme and more!
The successful candidate will have the following characteristics
Resilience – We support some of the most vulnerable children in society who have varying degrees of emotional behavioural difficulties, autism, ADHD and associated difficulties so there will be times where your resilience is challenged.
Communication – Communicating with our young people is vital to understand their needs. Positive working relationships, good teamwork and communication plays a key part in ensuring important information is relayed to other staff.
Committed – will join a supportive and experienced team of dedicated support staff, committed to delivering the very best care.
Caring – Our young people require the best care we can offer. If you are a naturally caring and compassionate person, this is the role for you.
If this all sounds like something you would enjoy, we encourage you to apply to join our team. We can’t wait to meet you!
If you want to progress your career working in Education, Aspris Children’s Services will help you get there.
Aspris is committed to safeguarding and promoting the welfare of children. All applicants must be willing to undergo safeguarding screening appropriate to the post, including checks with Disclosure & Barring Service and at least 2 references which cover the last 3 years; for all our services we will request references from where you have worked with either Children or Vulnerable Adults. Please be advised that references may be requested prior to interview for roles within our Schools.

There is no better time to start a career within our maintenance team than now!
Would you like secure employment where you can progress your career?
If you would like to build a career that gives you genuine sense of achievement and fulfilment knowing that you can have a positive impact on the young people we support, then look no further and apply today!
Rugeley School are recruiting for a Service Support Manager to join their team. We are looking for a passionate handyperson and an enthusiastic DIYer, who will manage maintenance issues as well as co-ordinate Health and Safety within the site and their grounds. You will also liaise with contractors when on site and ad-hoc requests from management as and when necessary.
Our benefits include exclusive access to reward and discount scheme, comprehensive induction, commitment to your ongoing training and career progression, pension scheme, paid for enhanced DBS, wellbeing support, cycle to work scheme and more!
Rugeley School offers placements for children and young people (boys and girls) aged 5 to 19 years, the school caters for those with a primary diagnosis of autism or in some cases evidence of behaviours which are in accordance with such a diagnosis. All our students have associated learning difficulties within the moderate to severe range.
As part of Aspris Children’s Services, we are immensely proud of the career pathway and training we can offer you. We ask that you can demonstrate the values needed for a role, transferable skills and life experience and in return we will give you all the training and support you need to progress.
Ideally, you will have experience of general labouring skills and handyperson work, along with the following characteristics:
Communication – During your role your working environment may involve interacting with our young people we support that may display varying degrees of emotional behavioural difficulties, autism, ADHD and associated difficulties
Organisation – As well as supervising the staff team, you’ll need to be confident and organised in record keeping, ensuring issues are logged on the internal computer systems and keeping up to date with routine maintenance checks.
Attentive – No two jobs will be the same so being attentive to understand them and identify areas where we can support is important.
Above all, we provide a supportive and collaborative working environment where you can flourish in your career and feel incredibly rewarded by helping those who need it most.
If you want to progress your career, Aspris Children’s Services will help you get there.
Aspris is committed to safeguarding and promoting the welfare of children. All applicants must be willing to undergo safeguarding screening appropriate to the post, including checks with Disclosure & Barring Service/Disclosure Scotland and at least 2 references which cover the last 3 years; for all our services we will request references from where you have worked with either Children or Vulnerable Adults. Please be advised that references may be requested prior to interview for roles within our Schools.

Justice Support Worker

Salary: £26,460 per annum + Benefits - Successful candidates are subject to our Development Progression Scale, as well as annual salary reviews

Based at HMP Drake Hall - Multi-site travel required on occasion

What you will be doing:

• Enrolling participants via means of liaison with prison OMU and other key stakeholders
• Improving participants job-readiness and ability to successfully apply for work on release
• Developing trust-based, positive relationships to provide an appropriate level of ongoing support for a caseload of participants
• Signposting individuals to relevant activities, partner agencies & Peer Mentors

To be successful you will require:

• Experience of working with vulnerable/challenging people, for example people who have complex needs etc
• Strong Communication & Persuasion Skills required
• Presentation & Planning skills are Essential

At Ingeus, weve spent time listening to our employees to build our benefits package;

• 25 days annual leave plus bank holidays with the opportunity to salary trade extra
• EAP Support programme available 24/7 with access to 6 x counselling sessions
• Private Medical Insurance / Life assurance
• Up to two days each year dedicated to Community Giving (Volunteering)
• Eyecare vouchers with help to purchase new glasses
• Online discount shopping via Perks at Work
• Cycle to Work scheme
• Travel Season ticket loan
• Long Service Awards
• Access to Salary Finance; financial education and advice
• The opportunity to buy extra perks such as, critical Illness Cover, dental insurance

About Ingeus

Ingeus governments, employers, and local partners design and deliver services to solve complex challenges caused by social and technological change. We improve opportunities and help create strong societies where people have the independence, knowledge, and know-how to thrive. Were purpose-led, passionate and proud to work with customers and communities to drive social change.

At Ingeus, our culture is built on the principle of treating everyone with dignity, ensuring that every individual is comfortable, confident and recognised for the value of their contributions.

We are always keen to learn what neurodiverse colleagues can offer to our contracts, to assist with this we offer a full breakdown of our application, screening and interview process please get in touch via email at

Please note, if we receive a high volume of applications, the role may be closed early.

Proud member of the Disability Confident employer scheme

Justice Support Worker

Salary: £26,460 per annum + Benefits - Successful candidates are subject to our Development Progression Scale, as well as annual salary reviews

Based at HMP Dovegate - Multi-site travel required on occasion

What you will be doing:

• Enrolling participants via means of liaison with prison OMU and other key stakeholders
• Improving participants job-readiness and ability to successfully apply for work on release
• Developing trust-based, positive relationships to provide an appropriate level of ongoing support for a caseload of participants
• Signposting individuals to relevant activities, partner agencies & Peer Mentors

To be successful you will require:

• Experience of working with vulnerable/challenging people, for example people who have complex needs etc
• Strong Communication & Persuasion Skills required
• Presentation & Planning skills are Essential

At Ingeus, weve spent time listening to our employees to build our benefits package;

• 25 days annual leave plus bank holidays with the opportunity to salary trade extra
• EAP Support programme available 24/7 with access to 6 x counselling sessions
• Private Medical Insurance / Life assurance
• Up to two days each year dedicated to Community Giving (Volunteering)
• Eyecare vouchers with help to purchase new glasses
• Online discount shopping via Perks at Work
• Cycle to Work scheme
• Travel Season ticket loan
• Long Service Awards
• Access to Salary Finance; financial education and advice
• The opportunity to buy extra perks such as, critical Illness Cover, dental insurance

About Ingeus

Ingeus governments, employers, and local partners design and deliver services to solve complex challenges caused by social and technological change. We improve opportunities and help create strong societies where people have the independence, knowledge, and know-how to thrive. Were purpose-led, passionate and proud to work with customers and communities to drive social change.

At Ingeus, our culture is built on the principle of treating everyone with dignity, ensuring that every individual is comfortable, confident and recognised for the value of their contributions.

We are always keen to learn what neurodiverse colleagues can offer to our contracts, to assist with this we offer a full breakdown of our application, screening and interview process please get in touch via email at

Please note, if we receive a high volume of applications, the role may be closed early.

Proud member of the Disability Confident employer scheme