Total 31 Customer Service job vacancies in Cirencester, Gloucestershire

Head of Commissioning

Duration: Initially 3 months
Hours: 37 hours per week
Rate: £48-53 umbrella an hour (£37-£41 PAYE an hour)
Location: Gloucester (once a week in the office)

Gloucestershire County Council are looking for an Interim Head of Integrated Commissioning to join their team with responsibility across intermediate care. As the Head of Integrated Commissioning, you will:

• Line manage a team of eight commissioners across both organisations and take responsibility for a significant commissioning workload
• Work collaboratively within a Integrated Commissioning Management Team and across organizational boundaries to ensure the system's vision is translated into real services
• To lead on the strategic planning and development of services which support the system flow in Gloucestershire
• Be responsible for coordinating work with commissioning leads

Requirements

• Extensive knowledge and experience at a Head of Service Level for Integrated Commissioning
• Recent working knowledge of commissioning
• Experience within Adults commissioning

For further information on this role, please email jemma.molloy@servicecare.org.uk

FIRST LINE SUPPORT ENGINEER
GLOUCESTERSHIRE
£25,500 - £26,000

Our client in the Technology Industry, is looking for a First Line Support Engineer to play a crucial role in providing first-line technical support to clients, troubleshooting software-related problems, and ensuring seamless installation and configuration of software products.

BENEFITS
As an Investor in People, our client commits to improve and progress their employees. They offer 25 days annual leave (plus bank holidays) as well as a good pension and healthcare schemes.

RESPONSIBILITIES
As a First Line Support Engineer your key duties will include:
•Providing prompt and effective first-line technical support to clients via phone, email, and remote desktop sessions
•Identifying, diagnosing, and resolving software-related problems and technical issues
•Assisting clients with the installation and initial configuration of software products
•Keeping up-to-date with the latest software updates and features, sharing knowledge with clients
•Escalating complex issues to the 2nd Line Support teams
•Offering basic training to clients on using the software effectively
•Maintaining accurate records of client interactions, technical issues, and resolutions
•Assisting in testing new software releases and updates to identify and report bugs

REQUIRED SKILLS & EXPERIENCE
To be considered for the role of First Line Support Engineer, you must have:
•Previous experience within a Technical Support role or someone with IT qualifications who is looking for their first IT role
•Excellent problem-solving and analytical skills
•The ability to communicate effectively, both written and verbal
•Self-motivated with a positive attitude
•Able to work under pressure whilst maintaining quality and attention to detail.

NEXT STEPS
If you’re interested in becoming a First Line Support Engineer, apply today with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

Why wait? Don’t miss out!

SEN Key Stage 4 Teacher job vacancy Stroud, Gloucestershire. £3000 Welcome Bonus - Any Teaching Subject will be considered.

Benefits
£30,000 - £46'525 per annum (Pay Scale M1 - UPS3 Depending on Experience)

£3000 Welcome Bonus!

Permanent, Full Time, 40 Hours Per Week, Term Time Only

Teachers Pension, Life Assurance & Health Plan

Company Sick Pay & Enhanced Annual Leave

Continuous Training & Professional Development

About the Role:

We are a recruitment partner representing one of the leading providers of specialist education in the country. This esteemed school caters to children and adults of secondary school age with Social, Emotional, and Mental Health (SEMH) needs and other complex or anxiety-related conditions that may also present with challenging behavior. Some students have multiple learning disabilities.
Key Responsibilities:
Plan and deliver engaging lessons: Teach subjects to GCSE level with a focus on Science or IT.
Individualized Support: Tailor educational plans to meet the diverse needs of students with SEMH and other complex needs.
Student Development: Support students’ academic and personal growth through personalized Education, Health, and Care (ECH) Plans.
Collaboration: Work closely with colleagues to prepare for Personal Education Plan (PEP) and Looked After Children (LAC) reviews.
Behavior Management: Implement effective strategies to manage and support students with challenging behavior.
Continuous Improvement: Engage in ongoing professional development to stay current with best practices in SEN education.
Requirements:
PGCE, Qualified Teacher Status (QTS) or a recognized teaching qualification.
Experience: Previous experience working with Key Stage 4 students with SEMH needs is highly desirable.
Specialism: A background in Science or IT is preferred, but other subjects will be considered.
Skills: Strong organizational, communication, and interpersonal skills.
Why Join Us?
Impactful Work: Make a real difference in the lives of students with special educational needs.
Supportive Environment: Join a team of dedicated professionals committed to providing high-quality education.
Career Growth: Benefit from continuous training and professional development opportunities.
Application Process:
If you are an enthusiastic and dedicated SEN teacher looking for a rewarding role in Stroud, Gloucestershire, we would love to hear from you. Apply today to join our team and help empower students to achieve their full potential.
Apply Now and be a part of their passionate and dynamic educational community!

Social Care & Education Jobs acts as a Recruitment Partner on behalf of this outstanding providers of Specialist Education for Children, Young People & Younger Adults.

Care Home Administrator

Hours: 40 hours per week

Salary: £31,000 per annum + fantastic benefits

Location: Swindon, Wiltshire, SN5 0AD

Our client is looking for an experienced and dedicated Administrator to join their team and play a pivotal role within the home’s management team.

Providing the General Manager with the support needed to ensure the efficient running of a high quality home, this varied position encompasses managing Customer Experience elements alongside, HR, Recruitment, Payroll, Finance and the supervision of junior members of the administration team.

You’ll need to be a self-sufficient and professional individual who is enthusiastic and promotes a positive image when communicating with others and talking about the home, creating a positive impression. Along with strong IT skills and excellent organisation, our Administrators will need to be comfortable in giving others direction.

RESPONSIBILITIES

• Promote a warm and welcoming environment for residents, staff and visitors
• Manage enquiries and showrounds of the home for prospective families, including managing the customer database appropriately to support the commercial performance and conversion of enquiries for the home
• Drive the occupancy and reputation of the Care Home as part of a community engagement team
• Support resident and family feedback with a focus on customer care
• Assist with the recruitment of home staff, completing employment new starter checks and arranging inductions
• Payroll preparation for home based staff
• Provide advice and guidance to employees on queries using the HR tools and resources available
• Ensure that all personal files are stored securely
• Attend meetings and produce accurate notes and minutes where required
• Ensure all rotas are complete
• Manage safe contents, petty cash, and resident fund accounts
• Update ad-hoc training, supervisions, and appraisals on staff records
• Offer guidance on staff development opportunities including signposting to Apprenticeships and qualifications

NEED TO HAVE

• Experience in a customer facing role
• Previous involvement in HR administration and recruitment
• High level of attention to detail and the ability to prioritise
• Proficient user of Microsoft- specifically Word, Excel and Outlook
• CIPD qualification would be beneficial

• REWARDS AND BENEFITS
• Rewarding Excellence bonus, meaning you will be financially rewarded by up to £500* for a Good or Outstanding CQC inspection
• Unlimited access to our generous refer a friend scheme, earning up to £500* per referral
• Access to a wide range of retail and leisure discounts at big brands and supermarkets
• Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence
• Confidential and free access to counselling and legal services
• Tax code review service, where we will check that you are on the right code and paying the right level of tax
• Option to join our monthly staff lottery alongside thousands of colleagues across the UK

As the only healthcare provider to be accredited as one of the best companies to work for in the UK, our client is dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop your administrative career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.

Click to Apply!

Job Reference: CTNPO5323

Recovery Coordinator

Service Care Solutions are supporting a reputable non-profit provider and they are currently recruiting for a Recovery Coordinator. As a Recovery Coordinator you will play a crucial role by supporting individuals that are suffering with Drug & Alcohol addiction. The Ideal candidate needs to be experienced within the field but also someone who is highly driven and can identify positivity within a service user and have the ability to develop potential within.

Our Client's Values;

Care.
People are at the heart of everything we do. We want the best for everyone we work with.

Be human.
We are accessible, genuine and humble. Always learning.

Do the right thing.
We're open, honest and inclusive. We get things done.

Key role and responsibilities for a Recovery Coordinator;

• Able to manage a caseload of 40-60 service users
• Supporting the individuals from Point of Entry
• Provide Screening, Assessment and Recovery Plans
• Deliver One to One interventions

Minimum requirements for a Recovery Coordinator;

• Experience of working within the Substance Misuse field
• Awareness of health issues relating to Substance Misuse
• Experience of Key Working and Care Planning

Our client vision is for people of all ages to be safe, build ambitions for the future and to reach their full potential. They create services and support people's complex Health and Social needs, helping them to build healthier lives that meaning and value for themselves and their families.

What we offer for a Recovery Coordinator;

• £250 Training Allowance
• Excellent Pay Rates
• A fantastic £250 Referral Bonus
• Specialist Substance Misuse consultants offering single point of contact

If you want to hear more about this Recovery Coordinator role please send us your CV by clicking 'apply now!

Trainee Field Service Engineer - 2 Year FTC progressing to perm

Location: Oxfordshire, Gloucestershire, Wiltshire

Principal Purpose
Currently training to become a Field Service Engineer (FSE), providing technical services and support for medical technology equipment and software solutions. Capable of diagnosing and resolving complex technical issues, with a strong focus on customer satisfaction and meeting their requirements and expectations.

Key Responsibilities

• Repair, Installation & Service: Train in the repair, installation, and servicing of medical technology equipment and associated software solutions.
• Technical Issue Resolution: Accurately diagnose and resolve technical issues related to equipment, software applications, IT networks, servers, and cloud-based technologies.
• Remote Support: Provide remote troubleshooting and repair services, ensuring quick and efficient issue resolution.
• Lifecycle Management: Support product and solution lifecycle management, from site surveys to decommissioning and disposal.
• Product & Software Modifications: Implement product updates, modifications, and regulatory updates (FCA's).
• Technical Expertise Development: Gain advanced knowledge and understanding of products and solutions through training and practical experience.
• Travel & Efficiency: Willingness to travel and stay away from home to ensure efficient service delivery.
• Collaboration with 2nd-Level Support: Communicate effectively with second-level support teams to report and resolve technical issues, sharing knowledge with engineers to improve service efficiency.
• Stock Management: Effectively manage car boot stock to reduce Mean Time to Repair (MTTR) and improve First Time Fix Rate (FTFR).
• Customer Engagement: Maintain high levels of customer engagement, manage expectations, and promote service offerings, ensuring effective communication at all levels.
• Brand Representation: Act as a brand ambassador, embodying professionalism and delivering exceptional service.

Requirements:

• Technical Apprenticeship (completed) or HNC or higher in technical qualification such as electronics, engineering, IT, or scientific qualification.
• Full UK Driving Licence
• Permitted to work throughout UK and Ireland; able to travel to Germany and USA for training.

Benefits:

• 25 days paid holiday plus bank holidays per annum.
• Company Sick Pay.
• Standard Life Pension (Salary Sacrifice Scheme) - Employer's Contribution is 8.5% of basic salary.
• Bupa Healthcare plus Medicash Level 1 benefit immediately at joining (mandatory benefit). The company pays for single membership and members can add families.
• Family-Friendly Policies.
• Agile/Hybrid working for applicable roles.
• Flexitime for applicable roles.
• Discretionary Pay review

Thank you for your interest in the post of IT Technician currently advertised at Churchdown. I thought it would be useful if I gave you a personal perspective of our unique school to help you to decide if this role is the right opportunity for you - a role where you would be happy, thrive and make a valuable contribution to our community.
Churchdown never stands still. Our school is part of the SSAT Leading Edge – a group made from the highest performing schools nationally. As a Leading Edge school, we are able to share the best educational practice. This means that we will never stand still as a school and always seek to improve. Through working with the best educational leaders in the country, we have taken a number of excellent strategies which you will find in our school - such as ensuring teachers are under allocation to help ensure well-planned lessons, and adding more INSET days to support quality planning for our students: we passionately believe professional practice is vital to our proud profession.
Similarly, if you visit some of the schools in our national network, you will also see elements of Churchdown in them – such as our simple strategies to achieve distraction free classrooms and our careers programme which has seen more Oxford and Cambridge candidates than ever before. Working in this way has resulted in our students achieving excellent Progress 8 scores and value added at KS5 – results that put us in the top 3% of all schools nationally. Our attendance figures are also significantly above national figures. This is a headline we are particularly proud of; it tells us that the students value their school and value their time here.
Regardless of the position of responsibility we hold at Churchdown, all the staff are responsible for inspiring and encouraging those we work with; first and foremost, the students. Our goal is based not on focussing on what’s standing in our way; it is about taking steps that will be positive and that will have a lasting effect on everyone around us. Collective actions from all of us are carried out with excellence every day for our students. As a result, we provide a school that allows every student to achieve far beyond what they even dreamt was possible.
Our students deserve the best and proudly I can say as headteacher that we aspire to give the best for our students. I know this because in our school are people who will care for them; want the best for them; will not allow them to fail; will make them feel part of something by calling them by their name and asking if they are ok today; help them succeed; provide a place where they can do their best and allow them to see a life they didn’t know existed. Could that someone be you?
I hope this is an insight which inspires you to apply for the post of IT Technician. Please do call the school to speak with me so you can decide if Churchdown really is a place you can develop your career. It would be my pleasure to tell you more about our school, discuss this role and find out more about you.

Day Residential Support Officer £23,130 - £23,607 per annum 37.5 hours per week Permanent
About Us Hartpury University and Hartpury College are among the UK’s leading specialist education providers in agriculture, animal, equine, sport and veterinary nursing. Located in Gloucestershire, Hartpury University and Hartpury College sit side-by-side on a beautiful 360-hectare campus. We provide world-class facilities to more than 4,500 university and college-level students studying undergraduate and postgraduate degrees, A-levels and diplomas, as well as undertaking industry research. The University is rated top 10 in the UK for Teaching Quality (The Times and Sunday Times Good University Guide 2023) and has 97% graduate employability, whilst the College is rated Ofsted Outstanding in all areas. A passionate and innovative business culture and exceptional support networks make Hartpury an ideal career choice. Hartpury is committed to promoting a diverse and inclusive community – a place where we can all be ourselves. We particularly welcome applicants that we are underrepresented in, including those from ethnically diverse backgrounds, LGBTQI+ communities, and those living with disabilities. As part of our commitment to equality, diversity and inclusion we offer a range of inclusive policies, flexible working arrangements and a multi-faith space to support staff from different backgrounds. To find out more about our commitment to Equality, Diversity and Inclusivity, please click here.
About the Role • Work as part of a team to provide support and guidance for our residential college and university students • Ensuring safeguarding, health and safety standards are maintained within student accommodation • Responsible for maintaining positive student behaviour within your designated halls • Providing a safe and nurturing environment for our residential students to enhance the student experience. • Conducting daily checks of residential halls to ensure students are maintaining the standards set out in their residential agreement • The successful candidate will be required to work between the hours of 7:45am to 4:15pm, Monday to Friday.
About You • A positive ‘can do’ attitude • Demonstrate patience and resilience within a challenging and rewarding environment • Understand the importance of safeguarding within a residential setting on campus • The ideal candidate will have previous experience of supporting young people • Confident to build a rapport with our students, address concerns and implement solutions in order to maintain our high standards on campus
We offer a fantastic package of staff benefits including: • 25 days annual leave entitlement plus bank holidays rising to 30 days with length of service. • Monthly meal allowance to use in the onsite catering facilities • Wellbeing support including our Employee Assistance Programme • Generous pension scheme (LGPS) • Employee Discount Scheme • Onsite fitness facilities • Flexible working opportunities available • Enhanced maternity, adoption and paternity leave
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.
Click the button below to apply online.Click here to view the full Job Description and Person Specification The closing date for receipt of applications is 24th November 2024
We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible. Candidates must be able to demonstrate their eligibility to work in the UK.

Proud to be winner of the 2023 National Care Awards Large Care Home Group

About the Home

• Mill House, Sheep Street, Chipping Campden, GL55 6DR
• 65 bedded residential and nursing home
• Carehome.co.uk Review Score 9.3
• CQC Score Good

About the role

• Housekeeper
• 24 - 40 hours required per week
• Flexibility to accommodate the school run in regards to shift patterns
• £11.44 per hour

What will Aria Care Offer you?

• Blue Light Discount Card
• Wagestream
• Holiday & days out discounts
• Long service awards
• Recognition programme
• And much more!

We have an excellent opportunity for a Housekeeper that takes great pride in maintaining high standards of cleanliness and infection prevention control throughout our home. If you take pride in creating a clean and welcoming home for our residents to live in, a housekeeping role at Aria care is for you. Join our team of dedicated care professionals and make a real impact in the lives of those who need it most.

We are proud to be a diverse and inclusive employer and thrive on learning from each other’s cultures, beliefs, and experiences. If you are empathetic, respectful and have a growth mindset, Aria Care is the perfect place for you.

It would be great to hear from you!

Cotswold Beacon Academy Trust
Cainscross Road, Stroud, GLOS, GL5 4HE

Sixth Form Senior Student SupportTemporary (Maternity Cover), 37 Hours per week, Term Time only.
Full Time Equivalent Salary – Grade 4 Points 7-10 £24,294 - £25,545
Based at - Marling School
We are looking for a Sixth Form Senior Student Support worker to join our talented and supportive team at Marling School. We are a thriving Multi-Academy Trust with a strong collective identity of working together to generate and celebrate success within our communities. Can you bring the ambition, professionalism and drive necessary to support our pupils to achieve their utmost potential?
Hours – 37 hours a week, 39 weeks per year
Start Date – January 2025Actual Salary – £20,310 - £21,356 pro rata
The Cover Co-ordinator will be responsible for supporting the work of the Sixth Form team in providing a safe and supportive learning environment for all our students.We are committed to providing the very best learning experience for every young person in our Trust. You will be based at Marling School but you will be part of a wider family of schools working together and offering opportunities for career development across our Trust. You will bring energy, initiative, experience, attention to detail and an unlimited enthusiasm for transforming our pupils’ learning. We will bring an excellent working environment, a generous benefits package and training opportunities. If you think you have the skills and experience to match, please apply on a Trust application form, or quick apply via Eteach, CVs will not be considered.
Send your Application Form and Covering letter to HR by noon Friday 29th November 2024.Interviews will be held w/c 9th December 2024
For more information, or to request an application form, please email HR
Cotswold Beacon Academy Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful applicant will, in accordance with statutory guidance, be subject to a comprehensive pre-employment checking process including references from current and previous employers, health, right to work in the UK, an enhanced DBS check and a further check against the appropriate barred list. This role involves some work with students and provides regular access to children, therefore is a regulated activity. Please see our Recruitment and Selection Policy including Recruitment of Ex-Offenders on the CBAT website
Safeguarding Statement
Marling School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The appointed person will be required to undergo an enhanced CRB clearance

Role: Learning Support Worker
Location: Near Stroud
Pay: £13 per hour

Are you passionate about making a difference to young people`s lives? Then please read on!

We are working with a charity who provides further education to young people with learning disabilities and emotional support needs.

If you are looking for a meaningful role in social care, then this role could be perfect for you!

Ideal candidates will have a mature and caring nature, with the ability to support and guide young people who have had a difficult start in life.

Experience working with young people essential.

Excellent rates of pay available and immediate starts for the right candidates. Shift times are 8:30 - 16:00 Mon - Fri.

Due to the nature of this work you will need to undertake an enhanced DBS check - we can support you with this in branch.

If you are interested in this role, please contact Joe at BS Social Care on 01179486300 for a confidential informal chat or just click "apply".

Good luck on your job hunt!

Gloucester Agency Support Worker - temporary to permanent (flexible work)

£13 - £14 per hour + Holiday Pay and Pension Contribution

Part-time & full-time hours on temp assignments available

We are looking for experienced learning disabilities/mental health support workers in the Gloucester area to support clients with different service users. Service users vary from having mental health issues, learning disabilities, substance abuse, homelessness, or physical disabilities.

You`ll be working with an existing team of support workers providing a nurturing environment enabling people to gain further independence.
You`ll need to have an encouraging and compassionate approach as well as promoting independence. You`ll also have a passion for care as well as being flexible.

Essential:
- At least 6 months experience in social care (mental health, learning difficulties, autism, challenging behaviour or even care work in general)
- Want to work flexible/extra hours (mainly agency temp shifts can go up to 40+ hours a week)
- Take initiative, can do attitude and good communication

Desired (not essential):
- DBS on the updated service
- Happy to work waking nights, weekends, and holidays
- Care certificate

Benefits of working with us:
- Ongoing training and support
- Temp to perm jobs available
- A competitive rate of pay
- Flexible working hours
- Double pay on Bank Holidays
- Weekly pay
- Holiday and pension entitlements
- 24-hour contact with us

If this sounds like something, you`re interested in doing, apply now or please call the branch on 0117 948 6300 to speak with Joe to discuss the role further.

#BRTJP

**Job purpose:**
To assist a young lady with the day-to-day activities enabling myself, as the employer, to maintain an independent and fulfilling life that meets my chosen lifestyle. I live at home with Natalie my wife. I also have 2 dogs (very friendly) and 2 cats. I would like the p/a to accompany me to work and to help me with my diary.
I love to cook and would especially love to have help with this.




**Hours and rate of pay:**


* 10 hours and per week at £11.88 per hour




**(Please complete preferred times)**


* Monday
* Tuesday
* Wednesday
* Thursday
* Friday
* Saturday/ may include
* Sunday/ may include.




**Work Duties may include / helping with:**
Hygienic clean, changing bedding and some laundry
Support with household paperwork,
would benefit from support with maintaining her home environment.
I do have epilepsy and would like the p/a to be first aid- trained
I do have a diagnosis of hard of hearing and a vision impairment.
I self-manage my medication but feel that I would benefit from a reminder when she sees her PA to ask whether she has remembered to take her medication.
identify where needs to
be cleaned/tidied. A tidy home environment and clear floor space is important
to reduce
the risk of falls.


**Supporting:**
Support with household recycling
Support with day planning
Social support inc clothes shopping, visitting friends, going for food
With social support within the home




**Undertaking activities for employer:**
Ensuring employers home is hygienic and safe



**Other requirements:**
Working in a safe way and highlighting health and safety concerns
Assisting with management of employers health risks
Establish and maintain effective communication
Maintaining confidentiality


**Location:**
Within the employers home in area of Bristol.


**Requirements for applicant:**


* Experience of providing personal care
* Driver required, with access to motor vehicle
* Good sense of humour
* Patience
* Ability to understand and deliver the needs of the employer
* Ability to undertake domestic activities
* Flexible, reliable and honest
* Good general fitness
* An enhanced DBS check will be required
* To undertake first-aid training



.
**Please note that this advert has been placed on behalf of one of our customers. Should your application be successful and you are offered the position, you will be directly employed by the customer and not by PeoplePlus**





**Vacancy closing date: 08-Dec-2024**

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Assistant.

The Role


Helping residents to remain as active and independent as possible
Support residents with personal care and mealtimes
Helping identify residents’ unique goals and implement personalised care plans
Supporting residents to explore new interests and engage in physical activities in a motivating and homely environment


Some of our benefits by joining the Care UK family


Wagestream- access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


New to Care?

We have our own Learning Academy to provide excellent training and induction programs for all new carers and support workers and we will give you all that’s needed to have a successful career as a carer with us. Our high quality, innovative training and coaching will support the development of your skills throughout your career with us.

We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

Location: Gloucester

The Role:

We are looking to recruit a Senior Care Assistant who is ready for the next step in their Career. As a Field Care Supervisor with Helping Hands you will support in training the next generation of Care Assistants in providing the best possible support to our Customers.

You will be involved from the moment a carer comes in for their first interview, right the way through their journey with Helping Hands. You will offer coaching and support to new carers while assisting the office team with recruitment, compliance and customer reviews.

Main Responsibilities:

• Ensuring Carers are trained to the highest standard
• Supporting the branch team with auditing and compliance
• Spot checks and supervisions with Care Assistants
• Meetings with customers to review care plans
• Conducting risk assessments

What's in it for you?

If you are an experienced Care Assistant looking for career progression, then this is the role for you. Our Care and Training Practitioners have a varied role, interacting with customers out in the field and supporting the team in the office. Other benefits include:

• 23 days annual leave + Bank Holidays
• Eligibility to apply for a Blue Light Card
• Employee Assistance Programme

PS - did you know that we're the only care company recognised in the UK's Best Places to Work awards, two years in a row?

There's just one question left to ask; are you ready to come and join us?