Total 36 Customer Service job vacancies in Colchester, CO4 5LJ

For full details of the responsibilities and duties of this role please see the attached job description.

Night Support Residential Worker

Permanent, Full Time

£31,713.50 to £40,470.30 Per Annum (including allowance)

Location: Colchester

Closing Date: Sunday 1st December 2024 at 11.59pm

Are you interested in working with children and young people to make a difference in their lives? If so, then this could be the right opportunity for you.

It is an exciting time to join Essex County Council as we invest in and expand our residential provision. New Farm Road is a newly refurbished short-term home for up to five 12-17 year olds, and working as part of a multi-disciplinary team around the child you will support them to develop the skills and resilience to return to their families, or onto longer-term care.

Being a Night Support Residential Worker requires a special kind of person. Your main focus will be on providing nurturing therapeutic care to children who have experienced trauma, supporting and caring for them as a parent would, and each shift brings unique experiences, filled with both highs and lows.

Previous experience of working in a children's home, would be beneficial however there are many skills that you might have that would make you suitable for the role. It is important to be open minded and have a flexible and adaptable attitude and be able to manage challenges with a calm and patient demeanour. You will have an ability/willingness to understand and manage challenging behaviour including aggression and violence using a range of de-escalation techniques. You will also need to have effective written and verbal communication.

If you don't already have a Level 3 Diploma in Residential Childcare you will need to complete this within 2 years of starting employment. We will provide you with all the training you need for the role along with good quality, regular supervision. This, together with the right attitude and access to a full in-house induction, will enable you to start your career with Essex County Council with confidence.

You will work an average 37 hours a week with shift times being 9.15pm to 7.15am and you will have every other weekend off.

The salary quoted is made up of a basic salary of £24,395 to £31,131 Per Annum and a guaranteed additional allowance of 30% (£7,218.50 to £9,339.30 Per Annum), paid monthly, alongside your basis salary.

If shortlisted, you will have an interview to explore the detail you provide in your application and give you an opportunity to discuss the role and ask any questions.

Due to nature of this role any applicants need to be at least 21 years old in order to undertake this post.

For full details of the responsibilities and duties of this role please see the attached job description.

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

Job description Night Nursing Assistant- Complex Care - Essex Claimont Health have an exciting opportunity to join our team as Nursing Assistant. This role will be based in the community supporting clients who have complex health needs requiring a high level of care and support at home. Are you a caring individual who is passionate about delivering person centred care? Do you believe you can make a positive impact to our clients lives? If so, we would love to hear from you. We are looking for individuals to join our team either on a part time or Bank Staff basis. We are looking for Nursing Assistants who have a proven track record of complex care experience and have supported clients with skills such as: Tracheostomy care Percutaneous Endoscopic Gastrostomy (PEG) including feeding. Ventilation management Oral suctioning Bowel management Nebuliser (NEB) Medications What you can expect from us in return: Reporting to our Complex Care Lead Nurse, the successful candidate will benefit from the support and motivation of both the clinical and operations teams. Competitive rates £16 per hour Bank, Weekdays, Weekends Its a great feeling seeing the resulting outcomes of your skills and expertise that enable our clients to use their strengths to improve their own well-being. Come and be part of our journey to be the leading independent sector provider of flexible, responsive, and dynamic complex care in the UK. Required Skills/Qualifications: 1 year or more experience as a Healthcare Assistant with complex care experience. NVQ Level 3 related subjects. NVQ Level 4 related subjects. Nursery nurse qualifications or similar. Diploma in relevant health/ social subject. Commitment to delivering client specific care. Adaptable and Professional approach to support client and family members. Our Mission and Values Claimonts mission is to be the leading independent sector provider of flexible, responsive, and dynamic mental health services in the UK. The values we live by are: Commitment Care Compassion Leadership Innovation Claimont Health follows safer recruitment of staff for all appointments. It is a requirement that all staff understand it is each persons individual responsibility and are committed to promoting and safeguarding the welfare of service users. Candidates will be subject to an Enhanced DBS disclosure. Claimont Health is committed to being an equal opportunities employer and in order to reflect the diversity of its population, positively encourages applications from all areas of the community. We aim to be a representative organisation with regards to age, disability, ethnicity, gender, beliefs and sexual orientation and are fully committed to equality, diversity and human rights.

Intensive Housing Management Worker
Colchester
Young People's Service
6 months
35 hours
£17.07 LTD / £14.55 PAYE (inc. hol)

A national charity who provide accommodation services for various support needs are recruiting in Colchester for an Intensive Housing Management Worker, where you will provide essential tenancy and support services to young people, helping them manage their accommodation and navigate housing needs.

THE ROLE
As an Intensive Housing Management Worker, you will play a key role in supporting tenants in managing their tenancy, accessing benefits, and connecting with support services. Key responsibilities include:

• Supporting tenants with tenancy management, benefit claims, and referrals to relevant support services.
• Conducting assessments of tenants, addressing risks, needs, and eligibility for services.
• Collaborating with the Housing Management Team to issue and explain tenancy obligations during new sign-ups.
• Coordinating with the Asset Management team on property standards, timely repairs, and safety for occupancy.
• Ordering furniture and goods for properties as needed.
• Maximizing rent collection and managing arrears in line with policies.
• Building and maintaining positive relationships with the local community, landlords, and key internal teams.

THE CANDIDATE
The ideal candidate will have experience in a similar housing or tenancy management role and will demonstrate the following:

• Familiarity with housing benefit processes and service referrals.
• Experience in tenancy and rent management, including arrears resolution.
• Understanding of tenancy law and housing policies.
• Excellent communication and community-building skills.
• Ability to work collaboratively and flexibly across multiple areas when needed.

THE CONTRACT

• 35 hours per week, Monday to Friday, 9:00 am - 5:00 pm.
• 6 months, with potential for temp-to-perm transition.
• Pay rate: £17.07 per hour (LTD) or £14.55 per hour (PAYE, inclusive of holiday).

HOW TO APPLY
To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call on 01772 208966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!

We're recruiting a dedicated and compassionate female Care Worker to join our Specialist Services Team to provide care to our client in the Colchester area (CO2)

You'll be supporting a female teenager who is non verbal with severe autism, her care needs include:

- Tracheostomy

- Ventilator & Oxygen management

- Oral suctioning

- PEG & JEJ medication & feeding

- Moving & handling

- Personal care

Shifts available: 4 day shifts from 7.30am to 4pm (flexible on days)

We provide a comprehensive clinical training and induction programme, overseen by professional nurses, to ensure you have the skills and confidence to succeed in your role working as a Care Worker in the Specialist Team. We are looking for people who have excellent people skills, are great communicators and can work effectively in a team as well as independently.

Our benefits include:

- Enhanced bank holiday rates

- Holiday pay and pension scheme

- Free PVG, company mobile phone and uniform provided

- Access to our benefits & discounts platform WeCare, alongside being eligible for the Blue Light Card Scheme - offering you thousands of discounts on high street shopping, your weekly food shop, eating out and family activities.

- Exclusive discounts to help you get on the road including savings on drivinglessons, fuel, car insurance, car maintenance, cycle hire and much more

- Enhanced maternity (12 weeks full pay), paternity and parental leave policies

- An industry-leading career development pathway, you will work towards your SVQ and there is plenty of opportunity for progression - 50% of our salaried roles are filled internally.

- Wellbeing support - including employee assistance programme, mental health first aiders, healthcare cash plan and free eye tests & contribution to the cost of glasses.

- Extra earnings through our referral scheme Care Friends - £500 per referral

Key Requirements:

- You will be subject to a DBS/PVG check and references

- You must have the Right to Work in the UK

We've brought homecare into the 21st century, by developing technology that streamlines administrative tasks, enhances outcomes, and allows you to focus on the most important part of your role - caring for our clients.

If you are looking for a truly rewarding role, where the companionship and comfort you provide will bring smiles and a sense of safety to those you care for - then apply today!

We are an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Are you an enthusiastic, dynamic Senior Nurse looking for your next challenge in your nursing career?

Interested in joining a progressive Emergency care team, with the desire to play a major role in the development of the new pathway developments and future workforce plans for emergency care.

We are looking for an exceptional nurse with strong leadership skills to work alongside a senior Matron in our friendly, supportive Urgent and Emergency CareClinical delivery group (CDG), covering the Emergency Department and the Emergency assessment units, based at Colchester Hospital.

The role will be predominately Monday to Friday although you will be expected to take part in the Quality Matron role at the weekend to supportadherence to Safe care, supporting the nursing workforce and ensuring our patients have a positive experience.

Our Urgent and Emergency CDG’s ambition is to enhance our emergency pathways, provide safe care, to improve waiting times and patient experience. The Urgent and Emergency areasinclude an Emergency Dept, AECU, Emergency Assessment Unit and a Same day Emergency care unit (AMSDEC).



Along with being part of a dynamic team providing clinical and professional leadership to an established workforce, our successful candidate willhave the opportunity to design clinical pathways, take a lead in workforce planning and develop their own career with continuing education anddevelopment opportunities. You will also have the opportunity to further develop your strategic, operational and management skills in a supportiveand innovative atmosphere.

You will be working with an engaged team of dedicated healthcare professionals in a fast pace, challenging environment who strive to provide a positive patient experience.



We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes.

We are one of the largest NHS organisations in England, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is thatTime Mattersto everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here -www.youtube.com/watch?v=GkPu7HphU8A

For full details of the responsibilities and duties of this role please see the attached job description.


This advert closes on Thursday 28 Nov 2024

As a Food Service Assistant at Browning J03, Merville Barracks, Circular Road South, Colchester, CO2 7UT You're a real people person with excellent communication skills, Mainly customer facing, You'll interact with our clients and colleagues every day, improving quality of life for all that you meet.

What you’ll do:

• Clean and sanitize equipment and workstations
• Support any enquiries or requests within the food and beverage areas
• Serve and replenish food from counters and break down stations at the end of meal periods
• Interact with customers in the serving, retail, and dining areas

What you bring:

• Positive attitude, professionalism and respect for others
• Basic food-handling skills
• No previous experience required

What we offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
• Money Insights and financial benefits via the Salary Finance Platform.
• Save for your future by becoming a member of the Sodexo Retirement Plan
• A death in Service benefit for colleagues who pass away whilst employed by Sodexo
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools.
• Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
• Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
• Flexible and dynamic work environment
• Competitive compensation
• Full training and full protective uniform supplied

Ready to be part of something greater? Apply today!

Package Description

• hours per week?
• 5 out of 7 days per week
  • Monday - Friday - 06:30- 14:00 and 11:00 - 18:30
  • Saturday - Sunday - 09:30 - 18:00
• £11.44 per hour
• Free Car parking

Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is Colchester, CO2 7UT

About The Company

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

For full details of the responsibilities and duties of this role please see the attached job description.

We are looking for an Approach to Care Lead who can support the delivery of sector leading dementia care in our homes and ready to take the lead in shaping the future of care? Care UK is an awarding winning private care company with over 150 care homes across the United Kingdom

At Care UK, we are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of care homes and a diverse range of support functions, we're on a mission to find exceptional talent to join us on our journey.



The role: The Approach to Care Lead will support with the planning of dementia service development including delivery of dementia specific training and coaching in the Midlands area.



Key Responsibilities:


To provide training and quarterly support for dementia care coaches and lifestyle leads across their portfolio of homes.
Deliver sustained improvements in quality of dementia care as reflected through improved Regulator ratings and sector leading dementia care.
To support the implementation of namaste care in all Care UK homes including training Namaste practitioners
To support the implementation and continued use of Relish and accurate recording of lifestyle activities
To ensure best practise is embedded through monitoring compliance of a range of care & clinical relating to dementia and lifestyles KPIs
To have a working knowledge of legislation within social and health care settings and be able to support the management teams within our homes implementing and sustaining best practice




What We're Looking For:


Educated to degree level or equivalent in dementia care
Extensive experience supporting people with dementia
Demonstrable knowledge of coaching/mentoring colleagues
Able to travel to and from our homes regularly




Why Join Care UK?


Be part of a dynamic and growing organisation dedicated to providing outstanding care.
Collaborate with a diverse and talented team in a supportive and inclusive environment.
Enjoy a competitive salary and comprehensive benefits package.
Make a meaningful impact on the lives of residents and contribute to the success of our care homes.




We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us fulfil yours. If you're ready to take your recruitment career to the next level and be a part of something extraordinary, we want to hear from you!

Nationwide

Do you have strong knowledge of compliance and great problem-solving skills? Ready to take the lead in shaping the future of care? Care UK is an awarding winning private care company with over 150 care homes across the United Kingdom. We are seeking an enthusiastic Regulatory Assurance Manager to join our vibrant and dedicated team.

At Care UK, we are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of care homes and a diverse range of support functions, we're on a mission to find exceptional talent to join us on our journey.

The role: Effectively manage a portfolio of homes to provide an up-to-date view of quality and identify risks to Care UK.



Key Responsibilities:


To monitor and analyse information and data from the home to understand and mitigate emerging risk, escalating concerns as appropriate.
To undertake regulatory assessments in line with regulators
To support Care UK and operational colleagues with understanding of relevant legislation and regulations
To provide coaching to operational teams
To work with homes to achieve high standards of assessments, external inspections or complex safeguarding.
To undertake safeguarding and serious case review investigations as required by Head of Regulatory Governance.
To keep updated regarding developments in the Health and Social Care sector regarding regulation and compliance.
To lead on compliance and quality improvement activities required to ensure business objectives are met.
To conduct coaching and training to care home colleagues and wider Care UKas required.




What We're Looking For:


Detailed knowledge and application of relevant legislation and regulatory framework.
Experience of working in a senior regulatory or quality role.
Knowledge of the care sector in particular care home-based services.
Sound understanding of quality improvement & governance.
Willing to travel regularly to our homes




Why Join Care UK?


Be part of a dynamic and growing organisation dedicated to providing outstanding care.
Collaborate with a diverse and talented team in a supportive and inclusive environment.
Enjoy a competitive salary and comprehensive benefits package.
Make a meaningful impact on the lives of residents and contribute to the success of our care homes.




We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us fulfil yours. If you're ready to take your recruitment career to the next level and be a part of something extraordinary, we want to hear from you!

ABOUT THE ROLEAs a Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support. A healthy, nutritious diet is vital to ensuring our residents' wellbeing and helping them enjoy daily life with us, which is why the role of Kitchen Assistant is so important. You'll help to produce meals and create a fulfilling dining experience for every resident. You'll be an asset to your colleagues and your impact will reach beyond the kitchen too. There'll be plenty of opportunities for you to get to know our residents, enhance their hospitality experience and develop your skills. ABOUT YOUWhen you join us as a Kitchen Assistant, you'll play a crucial role in the success of your care home. That's why we're looking for someone who's committed to maintaining the highest standards in the kitchen and during the food preparation process. You should be reliable, considerate and caring in your approach. Formal qualifications aren't necessary, although any similar experience gained in a commercial or care setting would be useful. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your attention to detail and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Bank Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Bank Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.