Total 113 Customer Service job vacancies in Dunfermline, Fife

Customer Service Assistant

At Scotmid Co-operative, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this for 160 years, and we will continue to work hard to do this for many more years to come. We’re a co-operative, which means that we are run by our members for the benefit of the local communities that we serve.

Scotmid food’s aim is to be Scotland’s preferred community convenience retailer and a key factor in achieving this is through our people.

Our stores are open from early in the morning to late at night, so a flexible approach is essential. No two days are the same and our Customer Service Assistants enjoy working at a fast pace, doing a variety of tasks from making breakfast rolls through to filling the shelves. As Customer Service Assistant your priority is making sure our customers have a great experience every time they visit the store, through friendly service, great product availability and first-class hygiene standards.

You may be required to prepare and serve various products which could include raw and cooked meat, alcohol, and foods containing allergens. You will also be on your feet for long periods of time, and many of our roles will involve some lifting, carrying and other tasks such as stock merchandising and cleaning.

If you have enthusiasm, a passion for customer service, and excellent communication skills we would love to hear from you.

Training will be provided but experience in a sales or retail environment would be an advantage, as would previous knowledge of food safety practices.

We are passionate about supporting, challenging, and developing people to be the best they can. With excellent benefits, competitive hourly rates, and opportunities to develop and grow, a Customer Service Assistant position with Scotmid could be your first step to a long-term career in retail.

St Andrews Support Workers

Earn up to £23,150.16 per year pro rata

Full-Time positions available

We are recruiting now in our St Andrews service - Full-Time positions available!

We support 20 people in their own flats with their day to day lives. Our service has a great community feel. All the flats are situated within one building meaning there is no travelling between sites and there are always other staff in the building to provide peer support.

Our service is situated just a 5 minute walk from St Andrews bus station where you will find regular buses to the rest of Fife, Dundee and other surrounding areas.

There are good opportunities to develop your skills in this role due to the diverse variety of support needs in the service. No experience necessary as full training is provided.

We offer a good range of flexibility around shift patterns and there is no need for you to have a driving license for this role!

If you are enthusiastic about supporting people to live their best lives then apply now to join our team!

Your main duties will include but not be limited to:
• Working with colleagues as part of an effective and efficient team to support vulnerable people.
• Communicate and work well with our supported people to provide individual care and maintain appropriate relationships.
• Being responsible in supporting individuals throughout the activities, giving positive feedback and encouragement.

View our job outline, find out what you working week could look like and hear from our current Support Workers on Arks website www.arkha.org.uk/work-with-us

Why Ark?
• No Previous Experience Required
Ark provide full training so no previous experience is required making our Support Worker roles the perfect place to start your career in Adult Social Care.
• Get a qualification while you work
Ark fully fund your SVQ2 in Health & Social Care which you complete with the support of our in house SVQ team.
• Employee Discounts
Employee Discounts Portal with 1000s of discounts on your favourite brands including Supermarkets, Cinema Tickets, Gym Membership and Holidays.
• Career Progression
Over 75% of all Managers within Care & Support have been promoted internally.
• Employee Assistance Program
Arks Employee Assistance program (EAP) gives all employees access to counselling sessions. There is also support available through weekly webinars and the EAP Website & App.
• Contracted hours to suit you
We have Full-time, Part-time and Relief Support Worker roles available at our services throughout Scotland.

In return for your valuable contribution, Ark will also offer you:
• Up to 36 days paid holiday per year pro rata
• 4% Contributory pension scheme
• Cycle to Work Scheme
• Fully funded PVG & 1st year SSSC registration paid by Ark

Our employees told us in a recent survey that they stay with Ark because they believe in our values, we have supportive managers who continually appreciate their staff and they love making a positive difference in our supported peoples lives, helping them to achieve their dreams.

Ark would love to hear from you whether you are an experienced Support Worker or new to Social Care.

To apply complete Arks online application form at www.arkha.org.uk/work-with-us .
Scottish Charity No. SCO15694
Previous experience of the following is an advantage but not essential as Ark will provide full training: Care Worker, Social worker, Home Carer, Case Worker, Care Assistant, Autism Support Worker, Personal Care Assistant , Social Care Worker.

Proud member of the Disability Confident employer scheme

Brook Street are working in partnership with The Ministry of Defence (MOD) in their search for a receptionist to join their administrative support team.

Receptionist:

Assignment Length: 6 months initially, this role is highly likely to be extended to 12 months and will potentially go permanent.
Pay rate: £12.99 at an hourly rate, paid weekly
Working arrangements: Office-Based, full time Mon-Fri role (37 hours per week)
Parking: On-Site Parking and on main bus route
Start Date: ASAP
Location: Forthview House, 30 Hilton Road, Rosyth, Fife KY112BL

Summary of the Role

To provide Reception services and administrative support within Forthview House, as part of Regional Delivery for Scotland and Northern Ireland, within the Defence Infrastructure Organisation.

Key responsibilities for the role include, but are not limited to:

• Building Receptionist
• Royal Mail/Parcelforce Support
• Hire Car Booking Clerk
• Administrative Support
• Any other ad-hoc duties requested by the Line Manager
• Provide a front of house reception service whilst ensuring compliance with building security
• Answer general queries on skype, email, telephone or in person
• Process car pass applications, creation car passes, update database and issue car passes
• Issue security access fobs and maintain accurate records of fob holders.
• Respond to support requests through DIO-AdminHubForthviewHouse group mailbox
• Manage bookings for meeting rooms
• Manage bookings for 2 x Pool Cars
• Provide access to key safes for designated personnel and contractors
• Report building faults to the Mitie Helpdesk and log all calls onto the Helpdesk Register
• Assist with weekly fire alarm test
• Issue office equipment as and when requested
• Maintain building and room contact lists
• Replenish stationery store within Admin Hub
• Arrange uplift confidential waste bags and shredding sacks
• Manage all incoming and outgoing mail
• Sort incoming mail and parcels and notify addressees
• Log receipt of special delivery and recorded mail and parcels
• Log all outgoing mail onto Royal Mail Online Business Account and create itemised list for daily collections
• Book hire vehicles through online booking system
• Conduct checks on Driver Licences and Drivers Standing Orders
• Update drivers' packs, with regards to policy changes etc

Skills Required:

The Rosyth Admin Hub is re-opening and this is an exciting opportunity to be part of the new Team. Previous experience in a reception, administrative or customer service role is preferred although on the job training will be provided.

The team are seeking a professional and personable Receptionist to join our team. The ideal candidate will possess strong communication skills, both verbal and written, and demonstrate excellent customer service abilities. Key skills include multitasking, and exceptional organizational skills. The successful candidate will have a friendly and approachable demeanour, the ability to handle inquiries efficiently and initiative to problem solve where needed.

The team value adaptability, a team player mentality, and a professional appearance. Prior experience in a similar role is advantageous but not mandatory. If you thrive in a fast-paced environment and enjoy interacting with people, we encourage you to apply.

*Due to the nature of the role, you will be required to undergo a high-level security check prior to starting the position.*

Please note if you have not been contacted regarding the position within 7 days of submitting your application, please assume you have been unsuccessful.

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Brook Street are working in partnership with The Ministry of Defence (MOD) in their search for Administrative Support to join their administrative support team.

Administrative Support:

Assignment Length: 6 months initially, this role is highly likely to be extended to 12 months and will potentially go permanent.
Pay rate: £12.99 at an hourly rate, paid weekly
Working arrangements: Office-Based, full time Mon-Fri role (37 hours per week)
Parking: On-Site Parking and on main bus route
Start Date: ASAP
Location: Forthview House, 30 Hilton Road, Rosyth, Fife KY112BL

Summary of the Role:

To provide Administrative Hub assistance within Forthview House, as part of Regional Delivery for Scotland and Northern Ireland, within the Defence Infrastructure Organisation.

The Administrative Hub assistant will support the overall management across RD SNI. Key responsibilities for the role include, but are not limited to:

• Procurement and Bill Payments Clerk
• External Training and Professional Fees Clerk
• Car Hire Booking Clerk
• Any other ad-hoc duties requested by the Line Manager
• Monitor DIO-AminHubForthviewHouse group mailbox and action requests for support
• Report building faults to the Mitie Helpdesk and log all calls onto the Helpdesk Register
• Process incoming/outgoing mail, using the Royal Mail Online Business Account
• Manage Office Stationery Store, ensuring adequate stocks are available for all departments
• Maintain Office Printer and Photocopiers. Support roll out of new Print Management system
• Issue and maintain Security Fobs for entry, using the Access Control Database
• Administer/assist with the maintenance of the Forthview House and Admin Hub SharePoint site, to allow for collaborative working, ensuring accurate filing of documents
• Maintain contracts for Forthview House, Lossiemouth, Faslane and Leuchars, collate and pay quarterly charges on CP&F.
• Manage Royal Mail and Parcelforce invoices and accounts maintenance
• Printing Services (via CP&F)
• PPE procurement for all Scotland offices, via Bicester, Leidos system and external suppliers using EPC
• Maintain PPE logs of items issued and retaining stock of basic items
• Delegated holder of EPC cards for payment under 1* and central budgets
• Ad Hoc items such as Flavia machine supplies, water cooler sanitisation etc, ensuring all purchases are logged. Ensure correct Business Case or policy has been correctly followed. Update central EPC register and retain all documents for audit purposes. Check DBS charges monthly and advise if there are any anomalies.
• Create and maintain Organisation Charts, which include monthly meeting to take note of any staff/role changes, prior to carrying out any amendments as instructed. Issue documents to B2s for verification, prior to publication
• Issue Delegation Letters on behalf of the Regional Delivery Senior Team & draft letters from templates. Send to Line Manager for issue & record all letters issued and file signed copies
• Maintain both Local and Central registers to show accurate records of all staff with current Delegations
• Responsible for maintaining accurate records of all SEFM's/EFM's for Scotland and Northern Ireland, both on Central and Local spreadsheets
• Maintain Security List of staff in DIO RD S&NI
• Order security passes for staff, including contractor staff when required
• Attend Security Training and keep up to date with requirements
• Ensure building fobs match the dates of the pass/or clearance, whichever is first.
• Assist in arranging Annual Security Threat Brief each year (issue invites to all staff), whilst maintaining accurate records
• Book hire vehicles through online booking system
• Carry out checks on Driver Licences and Drivers Standing Orders
• Update drivers' packs, with regards to policy changes etc
• Maintain accurate records of all routine checks on Fire Point and Fire Fighting equipment within Forthview House
• Carry out weekly testing of the Fire Alarm System, with assistance from other colleagues
• Conduct monthly visual checks on Fire Fighting equipment and defibrillators
• Check all Fire Routes and Exits remain unobstructed and Fire Doors function correctly. Report any faults as they occur and track until successfully completed.
• Maintain list of fire wardens and first aiders
• Cover Reception Desk when required, assisting visitors and answering general questions via email, telephone or in person

Skills Required:

The Rosyth Admin Hub is re-opening and this is an exciting opportunity to be part of the new Team. Previous experience in an administrative or customer service role is preferred although on the job training will be provided.

The team are seeking a detail-oriented and efficient Administrative Support professional to join the team. The ideal candidate will have excellent communication skills, both written and verbal, and the ability to manage multiple tasks with ease. Key skills include strong organisational abilities with the successful candidate demonstrating attention to detail, problem-solving skills, and a proactive approach to dealing with office systems and processes.

The ability to work collaboratively in a team environment is important so if you thrive in a dynamic setting.

*Due to the nature of the role, you will be required to undergo a high-level security check prior to starting the position.*

Please note if you have not been contacted regarding the position within 7 days of submitting your application, please assume you have been unsuccessful.

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Care Assistant

Kirkcaldy /Burntisland

£12.20 per hour weekdays & £14.85 - £15.82 per hour at weekends, plus 45ppm travel allowance

Experience is preferred for this role

Are you interested in making life better for older people but not have any professional experience or do you have previous care experience? Be that as a Care Assistant working in Care homes, as a Homecarer working in the community or as a Support worker?

You are just the person we are looking for here at Prestige Nursing & Care

Our Kirkcaldy branch are currently recruiting for caring and compassionate full time female carers to join our growing team to support vulnerable people in the community. This role is highly rewarding and will fill you will a huge sense of pride. Here is a little more about the role:

We work on a 4/3 rota basis which provides you with great continuity and a fantastic work/life balance, your rota whilst working with us would look like this:

Our shifts are 7am -2pm & 4pm-10pm

Week 1 - Monday, Tuesday, Saturday and Sunday

Week 2 - Wednesday, Thursday and Friday

We are ideally looking for you to be:

• Empathetic, compassionate and, warm individual
• Reliable, committed and flexible
• Previous Care experience preferred
• 3 months UK experience
• Must live locally and be able to commit to the rota
• A female driver with access to your own vehicle is a requirement- Business Insurance req

Here is just a couple of things you will be doing on a day to day basis

• Assisting with daily living, domestic duties and personal care
• Supporting clients in the community
• Meal preparation and support

If this all sounds like you, please apply now we would love to hear from you

In line with the Care Inspectorate regulations, we require and will undertake Enhanced PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice. Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines.

You may be asked to provide your employment details through HMRC.

All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

As a Company we are unable to provide Sponsorship for overseas candidates.

Applicants must have proof of right to work in the UK. It is a requirement to provide an overseas police check dated within the last 3 months of being in the UK if you have lived outside of the UK for longer than a year in the last 5 years.

By submitting your details, you acknowledge that Prestige Nursing is collecting, processing, and using your personal data for managing your application. For more information, please visit our Candidate Privacy Notice on our website.

Prestige Nursing & Care reserve the right to close this role early.

* Terms & Conditions apply

#INDBAU24

£12.03 per hour, fully home working, ongoing contract with the opportunity to be made permanent after 3 months, weekly pay - inbound calls: customer service, complaint handling and supporting with technical queries.

you must within 45 miles of Perth or Glasgow, dispite this being a fully remote role

Start Date 5th of August

You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up)

Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role.

Standard hours: £12.03 per hour, overtime: £18.05 per hour.

Duties:
- Inbound customer service relating to maintenance queries and emergency calls
- Logging customer notes on the systems
- Taking call out payments over the telephone where required
- Complaint handling where required
- Taking full ownership of a call, ensuring the customer receives the highest levels of customer service

What you'll bring with you:
- Excellent IT skills, you will be required to navigate several systems
- Customer service skills
- Listening skills
- Confidence, you will be required to make customers feel at ease and reassure them that their problem is being dealt with

Essential: wifi and a work station set up at home to be successful in this role.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

TSB Bank Plc



TSB


Job Title: Customer Service Consultant (Money Confidence Expert)Function: Branch BankingLocation: DunfermlineHours: Full Time 35 Hours. Flexible between 8am and 8pm Monday to Saturday on a rotational basisSalary: £25,288 (£23,200 base, plus cash allowance of £2,088) and excellent benefits At TSB, we're all here to give money confidence to our customers and communities. Wherever you work in TSB, you can make a real difference to your career, our business, and the wider community.We are looking for someone who is passionate about customer experience. How you’ll make a differenceAs a Money Confidence Expert, you’ll help personal and business customers build confidence in using the different ways they can bank with TSB. You’ll show and help them get the most from their channels of choice, so their everyday banking is easy and convenient. Through face-to-face interactions, telephone and video banking, you’ll build and deepen customer relationships by getting to know about them and their unique needs. Being responsible for responding to customer enquiries, addressing their needs, and proactively educating them about our products and services in the most convenient way for the customer. By going the extra mile and offering them financial support that might even change their lives. Building a great relationship, adding that personal touch and making them feel that TSB is the only bank for them. What you’ll bring
- Be great with people; provide exceptional customer service in person, through video calls, and over the phone.
- Have a flair for understanding what customers need and the best way to support them with their current and future goals.
- Ability to help answer questions and sort out problems. 
- Be a strong team player with a collaborative approach, working together to improve overall customer satisfaction.
- Embraces Digital. Develop a comprehensive set of skills, knowledge and behaviours to be proficient at educating and assisting customers to digitally self-serve using their own device or branch tablets with our online banking and mobile App.
Location
- Candidates must be able to commute to other branch locations, typically, a journey from home to work of up to 1¼ hours or approximately 25 miles is considered to be reasonable by TSB.
What we offer in returnWe’ll pay you a base salary of £23,200 from day one, and an excellent benefits package which includes:
- Extra 9% of your salary (£2,088) to either take as cash in your pay or to spend on flexible benefits (dental plan, cycle2work, buying extra holidays, etc.)
- Variable Pay Award (5%/£1,160 on target) based on company performance.
- Fantastic company pension – TSB contributing up to 13%
- 25 days holidays (plus bank holidays)
- Private Healthcare
If this sounds up your right up your street, come and join our team. We make things happen!
We are TSB. Life Made More.
#LI-KS1

Senior Service Lead Dunfermline – 35 hours per week

£27,000 per annum

We are looking for a Senior Service Lead to join our friendly and welcoming team in Dunfermline. You’ll have a really rewarding role working with a great team of people. We deliver creative, dynamic and person centred services providing a range of individualised support to our service users.

The Role

The Senior Service Lead will report directly to the Registered Locality Manager and will work closely with other senior team members to ensure the delivery of high-quality support services. This comprehensive role requires a compassionate and experienced leader; the role is essential to the continuous improvement and effective operation of our services. We aim to provide the best possible person centred support to adults with autism and learning difficulties while fostering a supportive and professional environment for our staff

It is important that you uphold and implement our values, policies and procedures and are a positive role model for the staff team. You will regularly conduct supervisions and appraisals to monitor performance, provide feedback, and support professional growth. You will ensure the team are up to date on all required training and registrations, assisting where needed to ensure we have an highly effective and well informed workforce.

You will be required to conduct regular health and safety audits across services to promote a safe living and working environment. This will involve identifying and coordinating any required maintenance and auditing paperwork against high compliance standards. You will also work with our staff, service users and external parties to regularly review care plans; ensuring they are accurate and implementing changes where necessary so they fully represent and promote the service users’ individual needs.

Part of the role will also involve welcoming new employees into our service. You will greet potential candidates, conducting service tours to provide them with an understanding of the working environment and role expectations. Furthermore, you will facilitate detailed service-specific inductions for new starters, ensuring they are well-prepared and informed about their duties and the organisational culture.

An enhanced Adult PVG application will be required for successful applicants

Qualifications and Experience


To be a registered member of the SSSC
Level 3 SQV in health and social care
Significant experience in the social care sector
Proven leadership and management experience
Applicants must be drivers with access to their own vehicle due to the large locality we cover


Benefits and Rewards


A minimum of 28-days paid holiday a year, including bank holidays (pro-rata for part time staff)
Accredited training giving you the knowledge and skills to deliver a first rate job
An employer contributory pension scheme


In addition to the above you also have access to the following great benefits:


Health Cash Plan (for full/part time contracted hours)
£10,000 Life cover
A free Employee Assistance Programme (including a medical helpline, telephone and face-to-face counselling, debt, financial and legal information)
A reward gateway with access to discounted goods and services
Cycle to Work Scheme
A financial wellbeing scheme
Refer a Friend Incentive Bonus (terms and conditions apply)
Recognition Initiatives


Please note that initial contact with applicants will usually be by email, so please check all of your email folders regularly, including your junk mail folders.

Real Life Options are an equal opportunities employer. We seek to recruit, train and promote the best person for the job, to make full use of the talents and resources of all our people and to craft a working environment free from unlawful discrimination, victimisation and harassment in which all individuals are treated with dignity and respect.

If you have a disability, a learning difficulty, a medical condition or individual need that you believe may affect your performance in selection, we'll be happy to make reasonable adjustments to our processes to enable you to perform at your best so please do let us know.

Proud member of the Disability Confident employer scheme

Connect Appointments have a new opportunity for an Accounts Assistant/Receptionist to join our Glenrothes based client.

What's on offer? A full-time permanent opportunity, working Monday to Friday; with a competitive salary based on experience.

As an Accounts Assistant/Receptionist, your duties will include, but not limited to:

• Carry out basic HR responsibilities including confidential filing
• Inserting and updating information on time and attendance system
• Producing statements, remittance advice
• Processing Management expenses and maintenance of petty cash book
• General administration duties
• Answer switchboard and transferring calls; informing staff of calls/visitors
• Open and sort mail daily including emails
• Complete visitor book, issue passes and direct visitors to relevant personnel
• Make tea/coffee for visitors
• Book accommodation/restaurants for visitors
• Train new administration staff to use phone system
• Keep conference room clean and tidy

To be successful in this role, you will ideally have previous related experience working within an office environment. Other key skills and traits include:

• Experience with Sage - advantageous but not essential
• Experience of data entry to a high level of accuracy
• Excellent attention to detail
• Efficient administration skills
• IT literate and proficient in use of MS Excel
• Ability to communicate effectively at all levels
• Strong organisational skills
• Ability to collate information from a range of sources
• Team player, ability to work collaboratively and alone

Interested? Apply now or give us a call on 01592 802 541.

CAKIR

Role: Support Practitioner
Location: St Andrews

Male & Female Care practitioner's required

Make a positive difference in someone’s life by joining The Richmond Fellowship Scotland in our East Fife services and help support the people who need it most in our communities


No previous experience in care is required as you will be provided with full training by our excellent and award-winning learning & development team prior to starting. This training initially consists of classroom-based sessions and e-learning as well as the opportunity to be at the start of the journey of an exciting new service where you will shadow current Support Practitioners in their day-to-day role and meet the people you will be supporting.


On top of this training we will also finance and support you to achieve your SVQ Level 2 Health and Social Care in-house


We have service's across the East Fife area, we currently are recruiting for the St Andrews area, So if you live around Leuchars, St Andrews or Boarhills areas? We would love to hear from you.

We are actively looking for staff that have the right values who want to make a positive difference in a person’s life. Our staff are working to promote independence in a recovery based model of support. Daily tasks include but are not limited to, daily living tasks, a variety of other support needs and personal care.


Requirements:


As a Support Practitioner you could be expected to work weekends, shift patterns and sleepovers if required. This will include, Full Time, Part time and Bank shifts.


We provide support in a variety of settings from Home care, Respite Care, Outreach, Housing Support & Escort Services


So there really is a role to suit you.


We can offer lots of flexibility and have the options of Full time, Part time & Bank shifts to suit around you.


All roles at present require you to hold a driving license,


About the Role:

Your responsibilities will depend on the needs of the individuals that you support and can include:

Social Support- Assisting individuals to engage with their communities by planning and attending outings to various clubs and leisure activities such as day centres, bowling, cinema, swimming etc.
Medical Support- Administering and monitoring medication.
Personal Care- Assist people to maintain their wellbeing by promoting their personal care which would include assistance with showering/bathing, dressing, arranging visits with professionals such as dentists, doctors or opticians, assisting with incontinence care.
Practical Support- Helping people to maintain their tenancy by encouraging daily household tasks such as general housework, laundry, ironing, cooking, shopping.

About Us

The Richmond Fellowship Scotland provides personalised and outcome-focused support to over 2800 individuals in their own homes across Scotland, making us the country`s largest provider of social care. We support individuals with a variety of different needs such as physical and/or learning disabilities, ongoing mental health issues, alcohol or substance abuse and autism. Some of the people we support can present challenging behaviour or require a high level of personal care.

Benefits:

-TRFS rewards scheme (which includes cash-back and discounts at a variety of high street and online retailers)

-Paid travel during shifts and 45p per mile fuel allowance.

-Continuous in-house training opportunities and chances to further your career in social care.

-Refer a Friend scheme- £150 reward for successfully referring a friend, family member or colleague.

-Free Membership of Glasgow Credit Union.

-HSF Health Care plan.

-Counselling & Life Works service.


On top of these excellent practical benefits the biggest benefit of all is the immense job satisfaction you will gain by making a positive difference in someone`s life.

How to Apply:


If you would be interested in applying, then please click on the link at the bottom of the page and submit your application there!



If you are applying via a job board then please be aware that you must submit an application via our website otherwise we will be unable to contact you!

If you have any difficulties whilst applying, then please get in touch with our Regional Resourcing Consultant by emailing Michelle at mkirkpatrick@trfs.org.uk


All successful Support Practitioner applicants will be given a conditional offer- this is subject to the receipt of satisfactory references and PVG.


Closing Date: 16th July 2024 (We reserve the right to close this vacancy at any point)

PVG checks will be required of all successful applicants; having a conviction will not necessarily debar you from working in this sector.


All new staff members will be required to register with the SSSC within 6 months of their start date.

Role: Support Practitioner
Location: Tayport, Newport, Wormit

Female Care practitioner's required

Make a positive difference in someone’s life by joining The Richmond Fellowship Scotland in our East Fife services and help support the people who need it most in our communities.

No previous experience in care is required as you will be provided with full training by our excellent and award-winning learning & development team prior to starting. This training initially consists of classroom-based sessions and e-learning as well as the opportunity to be at the start of the journey of an exciting new service where you will shadow current Support Practitioners in their day-to-day role and meet the people you will be supporting.

On top of this training we will also finance and support you to achieve your SVQ Level 2 Health and Social Care in-house.

We have service's across the East Fife area, we currently are recruiting for the St Andrews area, So if you live around Tayport, Newport & surrounding areas? We would love to hear from you.

We are actively looking for staff that have the right values who want to make a positive difference in a person’s life. Our staff are working to promote independence in a recovery based model of support. Daily tasks include but are not limited to, daily living tasks, a variety of other support needs and personal care.

Requirements:

As a Support Practitioner you could be expected to work weekends, shift patterns and sleepovers if required. This will include, Full Time, Part time and Bank shifts.

We provide support in a variety of settings from Home care, Respite Care, Outreach, Housing Support & other Services

So there is a role to suit you.

We can offer lots of flexibility and have the options of Full time, Part time & Bank shifts to suit you.

All roles at present require you to hold a driving license.

About the Role:

Your responsibilities will depend on the needs of the individuals that you support and can include:

Social Support- Assisting individuals to engage with their communities by planning and attending outings to various clubs and leisure activities such as day center's, bowling, cinema, swimming etc.
Medical Support- Administering and monitoring medication.
Personal Care- Assist people to maintain their wellbeing by promoting their personal care which would include assistance with showering/bathing, dressing, arranging visits with professionals such as dentists, doctors or opticians, assisting with incontinence care.
Practical Support- Helping people to maintain their tenancy by encouraging daily household tasks such as general housework, laundry, ironing, cooking, shopping.

About Us

The Richmond Fellowship Scotland provides personalised and outcome-focused support to over 2800 individuals in their own homes across Scotland, making us the country`s largest provider of social care. We support individuals with a variety of different needs such as physical and/or learning disabilities, ongoing mental health issues, alcohol or substance abuse and autism. Some of the people we support can present challenging behavior or require a high level of personal care.

Benefits:

-TRFS rewards scheme (which includes cash-back and discounts at a variety of high street and online retailers)

-Paid travel during shifts and 45p per mile fuel allowance.

-Continuous in-house training opportunities and chances to further your career in social care.

-Refer a Friend scheme- £150 reward for successfully referring a friend, family member or colleague.

-Free Membership of Glasgow Credit Union.

-HSF Health Care plan.

-Counselling & Life Works service.

On top of these excellent practical benefits the biggest benefit of all is the immense job satisfaction you will gain by making a positive difference in someone`s life.


How to Apply:

If you would be interested in applying, then please click on the link at the bottom of the page and submit your application there!

If you are applying via a job board then please be aware that you must submit an application via our website otherwise we will be unable to contact you!

If you have any difficulties whilst applying, then please get in touch with our Regional Resourcing Consultant by emailing Michelle at mkirkpatrick@trfs.org.uk

All successful Support Practitioner applicants will be given a conditional offer- this is subject to the receipt of satisfactory references and PVG.

Schedule 9 Part 1 (1)(1)(a) of the Equality Act 2010 applies to this post.

Closing Date: 16th July 2024 (We reserve the right to close this vacancy at any point)

PVG checks will be required of all successful applicants; having a conviction will not necessarily debar you from working in this sector.


All new staff members will be required to register with the SSSC within 6 months of their start date.

Make a positive difference in someone’s life by joining The Richmond Fellowship Scotland in our Dunfermline services, and helping support the people who need it most in our communities!
No previous experience in care is required as you will be provided with full training by our excellent and award-winning learning & development team prior to starting. This training initially consists of classroom-based sessions and e-learning as well as the opportunity to shadow current Support Practitioners in their day-to-day role and meet the people you will be supporting.
Due to the nature of this service, we are looking for candidates who have experience working with autism and behaviours of concern.
This is a 2:1 Support service and you will preferably be a driver, with a full UK driving licence.
About the Role:
Your responsibilities will depend on the needs of the individuals that you support and can include:

Social Support- Assisting individuals to engage with their communities by planning and attending outings to various clubs and leisure activities such as day centres, bowling, cinema, swimming etc.
Medical Support- Administering and monitoring medication.
Personal Care- Assist people to maintain their wellbeing by promoting their personal care which would include assistance with showering/bathing, dressing, arranging visits with professionals such as dentists, doctors or opticians, assisting with incontinence care.
Practical Support- Helping people to maintain their tenancy by encouraging daily household tasks such as general housework, laundry, ironing, cooking, shopping.

About Us:
The Richmond Fellowship Scotland provides personalised and outcome-focused support to over 2800 individuals in their own homes across Scotland, making us the country`s largest provider of social care. We support individuals with a variety of different needs such as physical and/or learning disabilities, ongoing mental health issues, alcohol or substance abuse and autism. Some of the people we support can present challenging behaviour or require a high level of personal care.
We are Living Wage Accredited with the Living Wage Foundation, and have Gold in Investors in People.
Benefits:

TRFS rewards scheme (which includes cash-back and discounts at a variety of high street and online retailers)
Continuous in-house training opportunities and chances to further your career in social care.
Refer a Friend scheme- £150 reward for successfully referring a friend, family member or colleague.
Free Membership of Glasgow Credit Union.
HSF Health Care plan.
Counselling & Life Works service.

How to Apply:
If you have any difficulties whilst applying then please get in touch with our Regional Resourcing Consultant by emailing Claire at cmack@trfs.org.uk
Closing Date: 4/7/24 (We reserve the right to close this vacancy at any time)
PVG checks will be required of all successful applicants; having a conviction will not necessarily debar you from working in this sector.
All new staff members will be required to register with the SSSC within 6 months of their start date.

Customer Service Assistant

At Scotmid Co-operative, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this for 160 years, and we will continue to work hard to do this for many more years to come. We’re a co-operative, which means that we are run by our members for the benefit of the local communities that we serve.

Scotmid food’s aim is to be Scotland’s preferred community convenience retailer and a key factor in achieving this is through our people.

Our stores are open from early in the morning to late at night, so a flexible approach is essential. No two days are the same and our Customer Service Assistants enjoy working at a fast pace, doing a variety of tasks from making breakfast rolls through to filling the shelves. As Customer Service Assistant your priority is making sure our customers have a great experience every time they visit the store, through friendly service, great product availability and first-class hygiene standards.

You may be required to prepare and serve various products which could include raw and cooked meat, alcohol, and foods containing allergens. You will also be on your feet for long periods of time, and many of our roles will involve some lifting, carrying and other tasks such as stock merchandising and cleaning.

If you have enthusiasm, a passion for customer service, and excellent communication skills we would love to hear from you.

Training will be provided but experience in a sales or retail environment would be an advantage, as would previous knowledge of food safety practices.

We are passionate about supporting, challenging, and developing people to be the best they can. With excellent benefits, competitive hourly rates, and opportunities to develop and grow, a Customer Service Assistant position with Scotmid could be your first step to a long-term career in retail.

JOB TITLE: Customer Support

SALARY: £23,500

LOCATION(S): Glenrothes
HOURS: 35 hours a week, including some Saturdays

WORKING PATTERN: Full-time


About this opportunity
Our colleagues are passionate about making a difference to customers, businesses and communities - could you join them and help Britain prosper?

As one of our Customer Support colleagues, you'd get the opportunity to earn, learn and develop within an inclusive, organisation with genuine values focussed on putting people first.

You could be greeting our customers at the welcome desk, helping them at the counter or working on other branch tasks. And you'll learn to make the most of your best talent - helping people - using our latest in-branch technologies and digital services.

From Day 1 we'll provide all the training and support you'll need and many of our colleagues also go on to gain industry qualifications or careers in the wider Group - there's a wealth of opportunities.

About us
From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose.

What you'll need

• To be honest and genuine, caring about helping people with their finances (no previous banking experience required)
• The ability to quickly build relationships to give customers a fantastic experience.
• Acting with care and integrity - taking time to resolve queries and giving our customers confidence in the service you're providing.
• A genuine teammate - collaborating closely with branch colleagues to ensure your customers' needs are met.
• The flexibility to work in branches across the area and Saturdays when needed.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups.

We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 22 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive?

Apply today and find out more.

(Please note our roles can generate a considerable amount of interest and close early so don't miss out on this opportunity to apply today.)

Proud member of the Disability Confident employer scheme

Make a positive difference in someone’s life by joining The Richmond Fellowship Scotland in our Dunfermline services, and helping support the people who need it most in our communities!
No previous experience in care is required as you will be provided with full training by our excellent and award-winning learning & development team prior to starting. This training initially consists of classroom-based sessions and e-learning as well as the opportunity to shadow current Support Practitioners in their day-to-day role and meet the people you will be supporting.
On top of this training we will also finance and support you to achieve your SVQ Level 2 Health and Social Care in-house!
Due to the nature of this service, you must be a driver, with a valid full driving licence, and we can only accept applications from female applicants.
About the Role:
Your responsibilities will depend on the needs of the individuals that you support and can include:

Social Support- Assisting individuals to engage with their communities by planning and attending outings to various clubs and leisure activities such as day centres, bowling, cinema, swimming etc.
Medical Support- Administering and monitoring medication.
Personal Care- Assist people to maintain their wellbeing by promoting their personal care which would include assistance with showering/bathing, dressing, arranging visits with professionals such as dentists, doctors or opticians, assisting with incontinence care.
Practical Support- Helping people to maintain their tenancy by encouraging daily household tasks such as general housework, laundry, ironing, cooking, shopping.

About Us:
The Richmond Fellowship Scotland provides personalised and outcome-focused support to over 2800 individuals in their own homes across Scotland, making us the country`s largest provider of social care. We support individuals with a variety of different needs such as physical and/or learning disabilities, ongoing mental health issues, alcohol or substance abuse and autism. Some of the people we support can present challenging behaviour or require a high level of personal care.
We are Living Wage Accredited with the Living Wage Foundation, and have Gold in Investors in People.
Benefits:

TRFS rewards scheme (which includes cash-back and discounts at a variety of high street and online retailers)
Continuous in-house training opportunities and chances to further your career in social care.
Refer a Friend scheme- £150 reward for successfully referring a friend, family member or colleague.
Free Membership of Glasgow Credit Union.
HSF Health Care plan.
Counselling & Life Works service.

How to Apply:
If you have any difficulties whilst applying then please get in touch with our Regional Resourcing Consultant by emailing Claire at cmack@trfs.org.uk
Closing Date: 12/6/24 (We reserve the right to close this vacancy at any time)
PVG checks will be required of all successful applicants; having a conviction will not necessarily debar you from working in this sector.
Schedule 9 Part 1 (1)(1)(a) of the Equality Act 2010 applies to this post.
All new staff members will be required to register with the SSSC within 6 months of their start date.