Total 673 Customer Service job vacancies in EDINBURGH, EH11 4XX

Job Title: Turkish Speaking Customer Service Administrator
Location: Edinburgh
Salary: £24,000-£25,000 per year
Employment Type: Full Time, Permanent

Are you a skilled Customer Service Advisor seeking a new opportunity? Do you thrive in a fast-paced and modern work environment? Are you fluent in Turkish?

Our client is a global leader in their industry and is seeking a Customer Service Representative to join their dynamic team. The ideal candidate will be responsible for managing the end-to-end customer journey efficiently and effectively.

Key Responsibilities:

- Management of current customer accounts
- Handling a high volume of inbound phone calls
- Building and maintaining relationships with carriers and customers
- Providing exceptional customer service to clients and carriers
- Resolving customer and carrier issues
- Providing quotes, arranging bookings and taking payments
- Demonstrating excellent multitasking skills and proficiency in computer software
- Representing the company in a professional manner and serving as a role model to other employees

Job Requirements:

- Excellent written and verbal communication skills
- Adaptability to changes in the work environment
- Accuracy and ability to produce high-quality work
- Dependability
- Strong problem-solving skills
- Ability to work effectively in teams and be open to others' perspectives
- Demonstrate respect for individuals with diverse cultural backgrounds
- Strong decision-making abilities

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Job Title: Dutch Speaking Customer Service Administrator
Location: Edinburgh
Salary: £24,000-£25,000 per year
Employment Type: Full Time, Permanent

Are you a skilled Customer Service Advisor seeking a new opportunity? Do you thrive in a fast-paced and modern work environment? Are you fluent in Dutch?

Our client is a global leader in their industry and is seeking a Customer Service Representative to join their dynamic team. The ideal candidate will be responsible for managing the end-to-end customer journey efficiently and effectively.

Key Responsibilities:

- Management of current customer accounts
- Handling a high volume of inbound phone calls
- Building and maintaining relationships with carriers and customers
- Providing exceptional customer service to clients and carriers
- Resolving customer and carrier issues
- Providing quotes, arranging bookings and taking payments
- Demonstrating excellent multitasking skills and proficiency in computer software
- Representing the company in a professional manner and serving as a role model to other employees

Job Requirements:

- Excellent written and verbal communication skills
- Adaptability to changes in the work environment
- Accuracy and ability to produce high-quality work
- Dependability
- Strong problem-solving skills
- Ability to work effectively in teams and be open to others' perspectives
- Demonstrate respect for individuals with diverse cultural backgrounds
- Strong decision-making abilities

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Edinburgh Futures Institute (EFI) / College of Arts, Humanities and Social Sciences
Grade UE03: £23,114 to £25,148 per annum
Full-time: 35 hours per week
Open-ended: Permanent Contract

The Opportunity:

Edinburgh Futures Institute has a fantastic opportunity for an enthusiastic and motivated Receptionist to join our Building Operations team. The ideal candidate will have excellent customer service skills and be able to handle a variety of tasks. The post holder will be the first point of contact for all EFI building users and visitors, including high-profile guests and will contribute to an overall exceptional experience.

If you are a friendly and outgoing person with excellent communication skills, we encourage you to apply for this exciting opportunity.

The salary for this post is £23,114 to £25,148 per annum.


Your skills and attributes for success:

Ability to plan and prioritise own workload;

Friendly, professional and approachable manner;

Able to stay calm under pressure;

Customer-focused approach;

Working independently and using initiative;

Job Description

Children, Education and Justice Services

Early Years Officer
Ratho Primary and Early Years

Salary: £32,010 - £37,626
Hours: 36 per week, 52 Weeks

This is an exciting opportunity to join Ratho Early Years Centre which will be a new build facility due for completion this year.

We are looking for a Passionate and dynamic Early Years Officer to join our skilled and motivated team. At Ratho we are committed to providing an excellent early years’ experience, based on mutual respect, partnership, participation and fun.

Ratho Early Years Centre is on campus with Ratho Primary School which is situated in a semi-rural location on the outskirts of Edinburgh.

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Follow us on Twitter at @edincounciljobs

Proud member of the Disability Confident employer scheme

Job Description

Children, Education and Justice Services

Pupil Support Assistant - Wellbeing Base
Gracemount High School

Salary: £24,909 - £25,116 (pro rata for part-time and sessional)
Hours: 27.5 per week, 39 weeks sessional

Gracemount High School is a non-denominational secondary school with a roll of 608 pupils which serves the community of South East Edinburgh. The school was founded in 1959 as a junior secondary school and since the late 1960s has been a fully comprehensive six-year high school. Gracemount High School was built under PPP (Public-Private-Partnership) and opened in 2003.

The rapid change in the social demographics of our community presents the school with the widest of challenges in supporting the diverse needs and aspirations of a complex and socially diverse community. We believe in challenging all our students to achieve their full potential both academically and through realising their wider gifts and talents. We are also committed to developing the qualities and values in our young people which will ensure they become responsible citizens of whom this community can be proud.

We are looking for an enthusiastic and forward thinking Pupil Support Assistant to join our team. The Pupil Support Assistant will work mainly within the Gracemount High School Wellbeing Base, supporting a range of pupils with social, emotional and behavioural needs.

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Follow us on Twitter at @edincounciljobs

Proud member of the Disability Confident employer scheme

ABOUT THE ROLEAs an Activities Coordinator at a Barchester care home, you'll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our residents. Our ethos is all about celebrating life, so you'll help to devise imaginative, fun and motivational activities that suit every interest and ability. An extremely rewarding role, part of your time as an Activities Coordinator will be spent getting to know our residents and their families before you create tailored activities programmes focused on maximising everyone's wellbeing, independence and social engagement. ABOUT YOUYou'll need to be warm, empathetic and personable to join us as an Activities Coordinator. Your organisational skills and driven mind-set mean you always get things done and make things happen. Meanwhile, your infectious enthusiasm and creative approach will inspire our residents and staff to get involved in activities both within the home and in the local community. Any similar experience would be ideal, but it isn't essential especially because we'll make sure you have the training you need to develop your skills and progress your career with us. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your planning and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Bank Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Bank Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. tag 5432

A £2,000 'Golden Hello' Welcome Bonus is just one of the ways we'll reward you when you join Barchester in this role. ABOUT THE ROLEAs a Registered Nurse at a Barchester care home, you'll look after the physical, psychological and social needs of our residents to help us deliver the quality care they deserve. We'll look to you to create a safe and supportive environment for residents with range of physical and mental needs, whilst also relying on your professional judgement to make critical clinical decisions. You can expect a wide range of responsibilities, from developing tailored care plans to providing medicine safely and delivering excellence across everything you do. As a Registered Nurse (RGN), you'll have the autonomy to do things the right way and be truly valued and respected for what you do. ABOUT YOUYou'll need to have current NMC registration and a good knowledge of the most up-to-date clinical practices to join us as a Registered Nurse (RGN). Experience of producing well-developed care plans and detailed risk assessments is important too, as is an understanding of regulatory frameworks, including DoLs/MCA and Royal Pharmaceutical guidelines. Dedicated and compassionate, you'll pride yourself on your person-centred, thoughtful approach to nursing. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive salary plus our sector-leading benefits and rewards package including: NMC registration paid every year Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Nurse Mentor' and Refer a Friend' bonus schemes Offer to pay Health & Care Worker Visa immigration fees (for eligible nurses) And so much more! If you'd like to use your clinical and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding and empowering place to be. this is our tag 5432

ABOUT THE ROLEAs a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Bank Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Bank Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. tag 5432

Service Advisor

- Franchised Dealership
- Edinburgh area
- Basic Salary up to £30,000
- Achievable earnings up to £40,000
- 42.5 hour working week.

Is the answer to any of following a Yes if so this is the Role for you:

- Do you have experience with working in a Service Department as a Service Advisor?
- Would you be interested in working with an award-winning privately owned franchised garage?
- Are you looking for opportunities of manufacturer accreditation, training and development?

I am working with a client who is looking to expand their Service Department with an experienced Service Advisor for their franchised dealership that is located in Edinburgh.

What is needed as a Service Advisor:

- Previous experience as a Service Advisor.
- Previous working experience in a Franchised Dealership.
- Good knowledge of the Motor Trade.
- Possesses fantastic customer service skills.
- Able to manage being in a fast-paced environment.
- Can keep customers updated with progress.
- Able to upsell service plans and repairs when needed.
- Can be self-motivated to reach targets and KPI’s.
- Able to handle and process paperwork and payments.

What is on offer as a Service Advisor:

- Franchised Dealership.
- Edinburgh area.
- Basic Salary up to £30,000
- Achievable earnings up to £40,000
- 42.5 hour working week – 1 in 3 Saturdays
- Manufacture and Industry training courses.
- Career progression and development available.

If you are interested in this Service Advisor Job or any other Jobs in Scotland, please contact Kevin Barnbrook at Perfect Placement Today!

At Perfect Placement, we specialise in Motor Trade Jobs, so if you are looking to improve your Automotive Career please get in touch with us today.

We are the leading UK Motor Trade Recruiters with over 1,400 Automotive Vacancies across the whole of the UK!!

Job Title: Arabic Speaking Customer Service Administrator
Location: Edinburgh
Salary: £24,000-£25,000 per year
Employment Type: Full Time, Permanent

Are you a skilled Customer Service Advisor seeking a new opportunity? Do you thrive in a fast-paced and modern work environment? Are you fluent in Arabic?

Our client is a global leader in their industry and is seeking a Customer Service Representative to join their dynamic team. The ideal candidate will be responsible for managing the end-to-end customer journey efficiently and effectively.

Key Responsibilities:

- Management of current customer accounts
- Handling a high volume of inbound phone calls
- Building and maintaining relationships with carriers and customers
- Providing exceptional customer service to clients and carriers
- Resolving customer and carrier issues
- Providing quotes, arranging bookings and taking payments
- Demonstrating excellent multitasking skills and proficiency in computer software
- Representing the company in a professional manner and serving as a role model to other employees

Job Requirements:

- Excellent written and verbal communication skills
- Adaptability to changes in the work environment
- Accuracy and ability to produce high-quality work
- Dependability
- Strong problem-solving skills
- Ability to work effectively in teams and be open to others' perspectives
- Demonstrate respect for individuals with diverse cultural backgrounds
- Strong decision-making abilities

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Grade UE07: £40,247 to 47,874 per annum
Information Services Group – Learning, Teaching and Web     
Full time: 35 hours per week
Open ended: Permanent
 

Are you interested in media and learning? Are you eager to realise the opportunities this technology can generate? Read on…

The Opportunity:

We’re looking for someone who is passionate about technology and customer service to join our small, friendly Media Team as a Service Manager (Media Services). This exciting role will enable someone to push boundaries and gain experience in an exciting and inspiring environment.

The successful candidate will manage our Lecture Recording service, taking the lead in discovering how we use video solutions to improve learning and teaching in one of the country’s top universities. This is a great opportunity for either an experienced Service Manager or an individual with a background in technology looking to grow and develop within the role.

The role offers a salary of £40,247 – 47,874 pa and has a hybrid-working pattern, involving working on-campus in Edinburgh at least two days a week. Working hours are ideally 35hrs per week, but the team are committed to offering flexibility so we would be happy to consider options like compressed hours or staggered start/finish times.

What you’d be doing on the job:

Working with multidisciplinary teams to determine how we improve our media services
Ensuring content is accessible, providing effective technical support and communicating with users across a large, diverse organisation.
Providing operational service management, training, support, and advice on using media services across the University.
Managing supplier relationships and managing business-critical services.
Managing an essential service which is crucial to providing accessible and inclusive learning to our students.
A bit about you:

Highly developed written and verbal communication skills
Good interpersonal and people management skills
A strong, demonstrable interest in new developments in AI technology
Good analytical and problem-solving skills
Confident in your ability to learn and become proficient with new IT systems and processes

Make a positive difference in someone’s life by joining The Richmond Fellowship Scotland in our Edinburgh services and helping support the people who need it most in our communities!You will be provided with full training by our excellent and award-winning learning & development team prior to starting. This training initially consists of classroom-based sessions and e-learning as well as the opportunity to shadow current Support Practitioners in their day-to-day role and meet the people you will be supporting.On top of this training we will also finance and support you to achieve your SVQ Level 2 Health and Social Care in-house!About the Role:Your responsibilities will depend on the needs of the individuals that you support and can include:Social Support- Assisting individuals to engage with their communities by planning and attending outings to various clubs and leisure activities such as day centres, bowling, cinema, swimming etc.Medical Support- Administering and monitoring medication.Personal Care- Assist people to maintain their wellbeing by promoting their personal care which would include assistance with showering/bathing, dressing, arranging visits with professionals such as dentists, doctors or opticians, assisting with incontinence care.Practical Support- Helping people to maintain their tenancy by encouraging daily household tasks such as general housework, laundry, ironing, cooking, shopping.About Us:The Richmond Fellowship Scotland provides personalised and outcome-focused support to over 2800 individuals in their own homes across Scotland, making us the country`s largest provider of social care. We support individuals with a variety of different needs such as physical and/or learning disabilities, ongoing mental health issues, alcohol or substance abuse and autism. Some of the people we support can present challenging behaviour or require a high level of personal care.We are Living Wage Accredited with the Living Wage Foundation, and have Gold in Investors in People.Benefits:TRFS rewards scheme (which includes cash-back and discounts at a variety of high street and online retailers)Continuous in-house training opportunities and chances to further your career in social care.Refer a Friend scheme- £150 reward for successfully referring a friend, family member or colleague.Free Membership of Glasgow Credit Union.HSF Health Care plan.Counselling & Life Works service.On top of these excellent practical benefits the biggest benefit of all is the immense job satisfaction you will gain by making a positive difference in someone`s life.How to Apply:If you would be interested in applying then please click on the link at the bottom of the page and submit your application there!If you have any difficulties whilst applying then please get in touch with our Regional Resourcing Consultant by emailing Claire at cmack@trfs.org.ukAll successful Support Practitioner applicants will be given a conditional offer- this is subject to the receipt of satisfactory references, and PVG: having a conviction will not necessarily debar you from working in this sector.All new staff members will be required to register with the SSSC within 3 months of their start date.We encourage applications from diverse backgrounds and are committed to creating an inclusive environment for all employees. We welcome applications irrespective of race, ethnicity or national origin, religion, gender, disability, age, marital, parental status or sexual orientation. Our mission is to welcome everyone and create inclusive teams. We celebrate difference and encourage everyone to join us.Closing Date: 28.11.2024 (We reserve the right to close this vacancy at any time)

Job Description

Children, Education and Justice Services

Early Years Practitioner
Greendykes Early Years Centre

Salary: £28,046 - £32,010
Hours: 36 per week, 52 weeks

A year round vacancy has become available which provides an exciting opportunity for a motivated and committed Early Years Practitioner to join the team at Greendykes Early Years Centre.

At Greendykes we are committed to providing an excellent early years experience, based on mutual respect, partnership, participation and fun.

The centre is open from 08:00 - 18:00. Shift patterns for this post reflect this. There are three shift patterns in place. An early shift, a core shift and a late shift.

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Follow us on Twitter at @edincounciljobs

Proud member of the Disability Confident employer scheme

Job Description

Children, Education and Justice Services

Early Years Practitioner
Sighthill Early Years Centre

Salary: £28,046 - £32,010
Hours: 36 per week

Sighthill Early Learning and Childcare offers high quality learning and play experiences to children from birth to 3 years of age, where nurturing and wellbeing are at the heart of everything that we do. We work in partnership with our families to promote children’s learning and development; helping to close the attainment gap and ensure equity for all. Our setting is a very natural environment with a large outdoor area. We encourage our team to strive for high standards with support and development opportunities available at all levels.

We are now looking to recruit someone who has a very children centred approach.

You must ensure you have an SNNB/HNC Child-Care and Education, SVQ 3 Social Services, Children and Young People before applying.

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Follow us on Twitter at @edincounciljobs

Proud member of the Disability Confident employer scheme