Total 53 Customer Service job vacancies in EH22 1SB

Job Vacancy

We are looking for an enthusiastic, motivated, and professional Customer Service Advisor to join our busy Contact Centre. Midlothian Council Contact Centre provides customer services for a range of council service areas.

The team are responsible for providing a wide range of council and community information to help customers access services, resolve enquiries and request services. The role requires excellent communication skills, and you will need to demonstrate a high level of accuracy and adhere to GDPR requirements. Your role will be to ensure that customers receive a high-quality service in every interaction.

You will be expected to remain calm, sympathetic, and supportive while dealing with both routine and emergency situations. It is essential that the candidate has experience in processing a high volume of interactions and be able to demonstrate experience of managing multichannel customer contact, including Social Media platforms. You will be able to use a range of IT software packages with the ability to analyse information and input data accurately and concisely. If you meet the above requirements and are interested in becoming part of our team, we invite you to submit your application.

CLOSING DATE - Monday 25th November 2024

INTERVIEW DATE - week beginning 16th December 2024

Job Advert

Position Title: Customer Service Advisor

Directorate: Place

Location: Mayfield Library

Contract Status: Permanent

Hours of Work: 36 hours per week

Working Pattern: Monday to Thursday 09:00- 17:00, Friday 09:00 – 15:30

Weeks per year: 52

Please note that it is Midlothian Councils policy that successful applicants will be appointed to the first point on the salary scale.

Based on you working 36 hours over 52 weeks per year the minimum actual salary for this position is £28,440.19 per annum.

Additional Information

If you have difficulty applying for this post or accessing attached documents, or if you have a disability and reasonable adjustment is required, please call 0131 271 3063 to speak to a member of the Recruitment Team stating the post reference number.

Midlothian Council is currently undergoing a period of transformation, changing and improving the way it delivers services in Midlothian. As a consequence, there are a number of existing employees for whom we are committed to seeking suitable alternative employment within the Council in accordance with our legal obligations. Candidates are advised that, for some vacancies, internal candidates in this situation will be interviewed before the wider selection pool and a slightly longer delay may be experienced before application outcomes can be advised to you. Thank you for your patience in this matter.

If you are a trainee of a Midlothian Council Training Programme, have a disability or you are a care experienced young person you are eligible for a guaranteed interview if you meet the essential criteria for the post.

Proud member of the Disability Confident employer scheme

ABOUT THE ROLEAs a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all rolesAccess to wellbeing and support tools A range of retail discounts and savingsUnlimited referrals with our Refer a Friend' bonus schemeEmployee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support. A healthy, nutritious diet is vital to ensuring our residents' wellbeing and helping them enjoy daily life with us, which is why the role of Kitchen Assistant is so important. You'll help to produce meals and create a fulfilling dining experience for every resident. You'll be an asset to your colleagues and your impact will reach beyond the kitchen too. There'll be plenty of opportunities for you to get to know our residents, enhance their hospitality experience and develop your skills. ABOUT YOUWhen you join us as a Kitchen Assistant, you'll play a crucial role in the success of your care home. That's why we're looking for someone who's committed to maintaining the highest standards in the kitchen and during the food preparation process. You should be reliable, considerate and caring in your approach. Formal qualifications aren't necessary, although any similar experience gained in a commercial or care setting would be useful. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your attention to detail and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Bank Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Bank Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Bank Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Bank Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Bank Registered Nurse at a Barchester care home, you'll look after the physical, psychological and social needs of our residents to help us deliver the quality care they deserve. We'll look to you to create a safe and supportive environment for residents with range of physical and mental needs, whilst also relying on your professional judgement to make critical clinical decisions. You can expect a wide range of responsibilities, from developing tailored care plans to providing medicine safely and delivering excellence across everything you do. As a Registered Nurse (RGN), you'll have the freedom and autonomy to do things the right way and be truly valued and respected for what you do. ABOUT YOUYou'll need to have current NMC registration and a good knowledge of the most up-to-date clinical practices to join us as a Registered Nurse (RGN). Experience of producing well-developed care plans and detailed risk assessments is important too, as is an understanding of regulatory frameworks, including DoLs/MCA and Royal Pharmaceutical guidelines. Dedicated and compassionate, you'll pride yourself on your person-centred, thoughtful approach to nursing. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your clinical and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding and empowering place to be. 5432

Chichester College, part of the Chichester College Group

Ref: CC0719

Lecturer in Public Services and Sport

£26,451- £41,247 per annum

37 hours per week, 52 weeks per year

Chichester College is recruiting for a Lecturer in Public Services and Sport to undertake teaching and learning on the Uniformed Services and Sports courses whilst ensuring that student needs are met in a responsive way.

The curriculum area offers learners a diverse range of learning opportunities, along with a full range of enrichment, sports, team building and challenging activities.

You will have relevant subject experience and proven communication and organisational skills. You will be expected to obtain a teaching qualification if you do not already hold one.

Working for the Chichester College Group offers a highly competitive pension scheme, above-statutory annual leave with the option to purchase up to 5 additional days plus college closure days over the Christmas period which is not deducted from leave entitlement. Working at the Chichester Campus also gives you access to a significantly discounted on-site gym membership and discounts at our First Steps Childcare nurseries. We also offer many continuous professional development opportunities. Check out the Staff Benefits booklet attached to this advert for more information about our fantastic range of benefits available to staff.

Looking to get into teaching? View your pathway into teaching at the Chichester College Group here: Your Career and Professional Development | Chichester College Group (chigroup.ac.uk)

For further information or a chat about this exciting opportunity, please contact Paul Hinshelwood, Teaching and Learning Manager, at paul.hinshelwood@chichester.ac.uk

Closing date: 11 November 2024

Follow ‘Chichester College Group Careers’ on Facebook for updates on the latest career opportunities.

You will be asked to upload a CV before starting an application form for this role. The system will take information such as education and employment history from your CV and auto-populate the relevant parts of the application form to save you time. For the best results, we recommend your CV is formatted without columns or tables. Please check the auto-populated information for accuracy. Please note that your CV will not be seen by Recruiting Managers so please ensure your application form is fully completed.

The Chichester College Group is committed to safeguarding and promoting the welfare of children. All posts are subject to an enhanced Disclosure and Barring Service check, which may include a check of the barred list and any relevant overseas checks. We vigorously pursue all references and safeguarding checks to ensure applicants are suitable to work with young people.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the role.

We are an equal opportunities employer.

Job Vacancy

KNOWLEDGE

The Jobholder should be educated to at least SVQ level II in Social Care or a related subject and have practical experience working in a supportive role with clients delivering personal plans. They need to be able to work without direct supervision and have a mature and self-reliant approach with the ability to respond to unplanned situations in a calm and flexible manner.

The Jobholder is required to be registered with the SSSC and have a satisfactory enhanced PVG.

The jobholder will undertake training specified within the Unit’s training & staff development plan in relation to administration of medication

CLOSING DATE - Sunday 10th November

INTERVIEW DATE - week beginning 18th November

Job Advert

Position Title: Care Support Worker (Care Homes) x5

Directorate: Health & Social Care

Location: Highbank Intermediate Care

Contract Status: Permanent

Hours of Work: 2x 36 hours per week, 3x 24 hours per week

Working Pattern: 5 week rota, which includes weekend working

Weeks per year: 52

Please note that it is Midlothian Councils policy that successful applicants will be appointed to the first point on the salary scale.

Based on 24 hours over 52 weeks per year, the minimum actual salary for this position is £18,070.98 per annum.

Based on 36 hours over 52 weeks per year, the minimum actual salary for this position is £27,106.47 per annum.

Requirements

This post is considered Regulated Work with Protected Adults under the Protection of Vulnerable Groups (Scotland) Act, 2007. Therefore, it is an offence to apply if you are barred from working with Protected Adults.
Successful candidates will require PVG Scheme membership for Regulated Work with Protected Adults, You will be required to join the Scheme or undergo a PVG Scheme Update check prior to commencing employment with Midlothian Council, the cost of which will be met by you. For further information on the PVG Scheme please visit www.disclosurescotland.gov.uk

Additional Information

If you have difficulty applying for this post or accessing attached documents, or if you have a disability and reasonable adjustment is required, please email recruitment@midlothian.gov.uk stating the post reference number.

Midlothian Council is currently undergoing a period of transformation, changing and improving the way it delivers services in Midlothian. As a consequence, there are a number of existing employees for whom we are committed to seeking suitable alternative employment within the Council in accordance with our legal obligations. Candidates are advised that, for some vacancies, internal candidates in this situation will be interviewed before the wider selection pool and a slightly longer delay may be experienced before application outcomes can be advised to you. Thank you for your patience in this matter.

If you are a trainee of a Midlothian Council Training Programme, have a disability or you are a care experienced young person you are eligible for a guaranteed interview if you meet the essential criteria for the post.

Proud member of the Disability Confident employer scheme

Job Title: Medical Receptionist Hours: Up to 32 per week (08:30 starts, some half days and some 18:30 finishes) Place of Work: Penn Hill Surgery Reports to: Patient Services Manager Job Summary To receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. To provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or by telephone. To uphold and deliver the values, standards, aims, objectives and expectations of Penn Hill Surgery Key Relationships - Patients, visitors, carers and family members - Partners - Practice Manager - Management Team - All members of staff Job Responsibilities - Reception To ensure an effective and efficient reception service is provided to patients and any other visitors to the practice Deal with all general enquiries, explain procedures and make new and follow-up appointments Using your own judgement and communication skills to ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner Explain practice arrangements and formal requirements to patients and those seeking temporary cover and ensure procedures are completed Enter patient information accurately onto the computer (EMIS) as required Receive and make telephone calls as required, ensuring that you signpost patients to the correct clinicians. Divert calls or take messages, ensuring accuracy of detail and prompt delivery Action tasks on EMIS, AskmyGP and Email on a daily basis Advise patients of relevant charges for private (non NHS) services, accept payment and issue receipts, recording details on the relevant record. Patient notes and correspondence: Check patient details and ID for changes of address for existing and new patients Ensure the collection and dispatch of all George Lloyd notes Set up Patient Online Services for those patients that apply Job Responsibilities - Administration Completing tasks. Dealing with enquires from patients/insurance companies/solicitors/hospitals etc. Deal with patient registrations including temporary patients and deductions. Summarising medical records. Action summary care records, GP2GP, amendments, rejections and unmatched documents. Scanning and coding of clinical documents. Distribution of emails. Undertake any other additional duties appropriate to the post as requested by the Partners, Practice Manager and Patient Services Manager. Premises: Prepare the surgery at the start of the day to receive patients Open front doors at 8.30am When last to leave at the end of the day, ensure that the building is totally secured, all computers, screens, copiers and other electrics are switched off. If GPs are still working, inform them that you are leaving the building so that they know that they have to activate the alarm Undertake any other additional duties appropriate to the post as requested by the Partners, Practice Manager or Patient Services Manager. General Responsibilities General: - Attend team meetings, monthly staff meetings and other meetings as appropriate - Participate in, and contribute to, service improvement work with the Practice Manager and Partners. - To undertake any other duties commensurate with the post and to react to statutory, legislative and NHS policy within the scope of the role, including CQC registration compliance Confidentiality - In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. - In the performance of the duties outlined in this job description, the post holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential. - Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Job Vacancy

We are looking for an enthusiastic, motivated, and professional Customer Service Advisor to join our busy Contact Centre.

Midlothian Council Contact Centre provides customer services for a range of council service areas. The team are responsible for providing a wide range of council and community information to help customers access services, resolve enquiries and request services.

The role requires excellent communication skills, and you will need to demonstrate a high level of accuracy and adhere to GDPR requirements. Your role will be to ensure that customers receive a high-quality service in every interaction. You will be expected to remain calm, sympathetic, and supportive while dealing with both routine and emergency situations.

It is essential that the candidate has experience in processing a high volume of interactions and be able to demonstrate experience of managing multichannel customer contact, including Social Media platforms. You will be able to use a range of IT software packages with the ability to analyse information and input data accurately and concisely.

If you meet the above requirements and are interested in becoming part of our team, we invite you to submit your application.

The jobholder must have a minimum of 3 standard grade passes, including English and Mathematics and a vocational qualification SVQ, or relevant experience in a customer service role demonstrating a high standard of accuracy and communication skills.

A relevant customer service qualification e.g. CCA Certificate or Diploma or CSP Award level, or a Registrar General’s Certificate of Proficiency in the Law and Practice of Registration in Scotland is desirable; however the Council will invest and support the jobholder in gaining a qualification.

The jobholder is required to undertake in-house training that meets the requirements of Customer Service Professional (CSP) standards and Midlothian’s competencies in order to carry out the role.

CLOSING DATE - Monday 28th October 2024

INTERVIEW DATE - week beginning 11th November 2024

Job Advert

Position Title: Customer Service Advisor

Directorate: Place

Location: Midlothian House Contact Centre

Contract Status: Permanent

Hours of Work: 29.5h per week

Working Pattern:

Monday 10:00 – 16:00

Tuesday 10:00 – 16:00

Wednesday 09:00 – 16:00

Thursday 09:00 – 16:00

Friday 10:00 – 15:30

Weeks per year: 52

Please note that it is Midlothian Councils policy that successful applicants will be appointed to the first point on the salary scale.

Based on 29.5 hours over 52 weeks per year, the minimum actual salary for this position is £22,273.82 per annum.

Compliance with the mandatory Cabinet Office PSN (Public Sector Network) Code of Connection requires the Council to meet a baseline personal security standard. This requires completion of a disclosure check for all employees who can access official information. The fee for this PSN Disclosure check will be met by you.

Additional Information

If you have difficulty applying for this post or accessing attached documents, or if you have a disability and reasonable adjustment is required, please call 0131 271 3063 to speak to a member of the Recruitment Team stating the post reference number.

Midlothian Council is currently undergoing a period of transformation, changing and improving the way it delivers services in Midlothian. As a consequence, there are a number of existing employees for whom we are committed to seeking suitable alternative employment within the Council in accordance with our legal obligations. Candidates are advised that, for some vacancies, internal candidates in this situation will be interviewed before the wider selection pool and a slightly longer delay may be experienced before application outcomes can be advised to you. Thank you for your patience in this matter.

If you are a trainee of a Midlothian Council Training Programme, have a disability or you are a care experienced young person you are eligible for a guaranteed interview if you meet the essential criteria for the post.

Proud member of the Disability Confident employer scheme

Job Vacancy

You will supervise the kitchen and serving duties and participate in the preparation, baking, cooking and serving of all foods, ordering of provisions and maintaining stock levels.

SVQ 2 in Food Preparation & Cooking or equivalent is essential.

Relevant experience is essential and you must demonstrate a positive and caring approach to working with older people as well as adapting to varying dietary needs.

The REHIS Elementary Food Hygiene Certificate or equivalent is desirable.

CLOSING DATE - Sunday 3rd November 2024

INTERVIEW DATE - week beginning 11th November 2024

Job Advert

Position Title: Cook (Chargehand)

Position Number: MSW175

Directorate: Health & Social Care

Location: Highbank Intermediate Care

Contract Status: Permanent

Hours of Work: 18 hours per week

Working Pattern: 5 week rota including weekends

Weeks per year: 52

Please note that it is Midlothian Councils policy that successful applicants will be appointed to the first point on the salary scale.

Based on 18 hours over 52 weeks per year, the minimum actual salary for this position is £13,590.81 per annum.

Requirements

This post is considered Regulated Work with Protected Adults under the Protection of Vulnerable Groups (Scotland) Act, 2007. Therefore, it is an offence to apply if you are barred from working with protected adults.
Successful candidates will require PVG Scheme membership for Regulated Work with Protected Adults, You will be required to join the Scheme or undergo a PVG Scheme Update check prior to commencing employment with Midlothian Council, the cost of which will be met by you. For further information on the PVG Scheme please visit www.disclosurescotland.gov.uk

Additional Information

If you have difficulty applying for this post or accessing attached documents, or if you have a disability and reasonable adjustment is required, please call 0131 271 3063 to speak to a member of the Recruitment Team stating the post reference number.

Midlothian Council is currently undergoing a period of transformation, changing and improving the way it delivers services in Midlothian. As a consequence, there are a number of existing employees for whom we are committed to seeking suitable alternative employment within the Council in accordance with our legal obligations. Candidates are advised that, for some vacancies, internal candidates in this situation will be interviewed before the wider selection pool and a slightly longer delay may be experienced before application outcomes can be advised to you. Thank you for your patience in this matter.

If you are a trainee of a Midlothian Council Training Programme, have a disability or you are a care experienced young person you are eligible for a guaranteed interview if you meet the essential criteria for the post.

Proud member of the Disability Confident employer scheme

Job Vacancy

Evidence of competency in literacy and numeracy skills such as a minimum of three standard grades level 3 passes or above to include Mathematics and English or equivalent is essential.

(SVQ 2 or equivalent is an acceptable alternative). Some practical experience or
demonstration of competency in the use of word processing and standard PC software
packages is also essential.

Demonstrable competency in keyboard and clerical skills are also required; SVQ 2 or
equivalent is an acceptable alternative.

Experience in a similar office environment, with a working knowledge of modern office
equipment is desirable.

CLOSING DATE - 23 October 2024

INTERVIEW DATE - 31 October 2024 & 01 November 2024

Job Advert

Position Title: Support Assistant

Directorate: Place

Location: Fairfield House

Contract Status: Permanent

Hours of Work: 36

Working Pattern: Monday to Friday

Weeks per year: 52

Please note that it is Midlothian Councils policy that successful applicants will be appointed to the first point on the salary scale.

Based on 36 hours over 52 weeks per year, the minimum actual salary for this position is £24,626.87 per annum.

Requirements

Compliance with the mandatory Cabinet Office PSN (Public Sector Network) Code of Connection requires the Council to meet a baseline personal security standard. This requires completion of a disclosure check for all employees who can access official information. The fee for this PSN Disclosure check will be met by you.

Additional Information

Midlothian Council is currently undergoing a period of transformation, changing and improving the way it delivers services in Midlothian. As a consequence, there are a number of existing employees for whom we are committed to seeking suitable alternative employment within the Council in accordance with our legal obligations. Candidates are advised that, for some vacancies, internal candidates in this situation will be interviewed before the wider selection pool and a slightly longer delay may be experienced before application outcomes can be advised to you. Thank you for your patience in this matter.

If you are a trainee of a Midlothian Council Training Programme, have a disability or you are a care experienced young person you are eligible for a guaranteed interview if you meet the essential criteria for the post.

Proud member of the Disability Confident employer scheme

ABOUT THE ROLEAs a Maintenance Assistant at a Barchester care home, you'll help to create the safe and attractive surroundings that enable us to give our residents the quality care and support they deserve. It's important that our homes give the right first impression and that every area is always well-maintained. The role of Maintenance Assistant offers plenty of variety as you'll undertake a range of tasks to make sure our building and grounds are at their best all day, every day. ABOUT YOUYou'll need some experience of property maintenance to join us as a Maintenance Assistant. We'll also want to see a patient, caring nature and a genuine interest in our residents. As well as that, you should be reliable and ready to turn your hand to a range of tasks all focused on keeping the home maintained to the highest standards. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your attention to detail and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Registered Nurse (Mental Health) at a Barchester care home, you'll use your compassion and experience to help deliver the exceptional levels of care and support we're known for. We'll look to you to provide our multi-disciplinary team with in-depth expertise on mental health to make sure our residents get the most out of life. You'll ensure each person's needs are met and that they're always treated with dignity and respect. You can expect a wide range of responsibilities, from making sure a new resident is settling in and developing tailored care plans to carrying out a variety of clinical tasks. As a Registered Nurse specialising in mental health, you can enjoy the freedom and autonomy you need to make a real difference. In return, we'll give you plenty of opportunities for training and career development. ABOUT YOUTo join us as a Registered Nurse (RMN), you'll need to have current NMC registration and a good knowledge of the most up-to-date clinical practices, particularly in relation to dementia. Experience of producing well-developed care plans and detailed risk assessments is important, as is an understanding of regulatory frameworks, including DoLs/MCA and Royal Pharmaceutical guidelines. Dedicated and compassionate, you'll pride yourself on your person-centred, thoughtful approach to nursing. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your clinical and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding and empowering place to be. this is our tag 5432

ABOUT THE ROLEAs a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all rolesAccess to wellbeing and support tools A range of retail discounts and savingsUnlimited referrals with our Refer a Friend' bonus schemeEmployee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.