Total 673 Customer Service job vacancies in Edinburgh

Job Description

Children, Education and Justice Services

Early Years Practitioner
Sighthill Early Years Centre

Salary: £28,046 - £32,010
Hours: 36 per week

Sighthill Early Learning and Childcare offers high quality learning and play experiences to children from birth to 3 years of age, where nurturing and wellbeing are at the heart of everything that we do. We work in partnership with our families to promote children’s learning and development; helping to close the attainment gap and ensure equity for all. Our setting is a very natural environment with a large outdoor area. We encourage our team to strive for high standards with support and development opportunities available at all levels.

We are now looking to recruit someone who has a very children centred approach.

You must ensure you have an SNNB/HNC Child-Care and Education, SVQ 3 Social Services, Children and Young People before applying.

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Follow us on Twitter at @edincounciljobs

Proud member of the Disability Confident employer scheme

Support Worker Edinburgh - £12.50ph

Typical Shifts are: 15 hour shifts with sleepover. 1 on 2 off or 2 on 4 off, also other varying shifts.

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (T`s & C`s apply)
Premium overtime rates at an additional £1 per hour (T`s & C`s apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

We’re on the hunt for genuinely caring, hands-on Support Workers with a passion for enhancing the quality of life of the people we support. As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!

Our supported living service in Edinburgh is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities. One day you could be out with the people we support visiting restaurants or work placements, the next you could be unwinding with them listening to music, watching films or going to the cinema.

This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.

We’re interested in our Support Workers having both the right experience and the right values. This is why at this service our Support Workers should be resilient, flexible and composed in their approach, preferable experience with following Positive Behaviour Support plans and reflective practice as well as experience working with individuals with autism, complex individuals with mental health needs and challenging behaviours.

Why choose us?

You don’t need to have experience to be a fantastic Support Worker, what you need is a passion for enhancing the quality of life for the people we support, a desire to learn and a genuine caring attitude.

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory PVG checks and references.

Corporate Support Manager | Full time | 35 hours

Salary: £42,765 - £46,051
Hours: 35 hours per week | Monday - Friday
Location: National Museum of Scotland, Edinburgh

National Museums Scotland is one of the leading museum groups in Europe with one of the largest and most diverse collections in the world.

As an organisation our values are Creative, Inclusive, Collaborative and Forward-thinking.

We are looking for an enthusiastic, passionate, resilient, service-driven individual to join and manage our Corporate Support Unit.

Benefits of joining us as our Corporate Support Manager will include:


Annually alongside your salary of £42,765 - £46,051, National Museums Scotland contributes £12,389 - £13,340 towards you being a member of the Civil Service Pension Scheme
A generous annual leave of 28.5 days – rising to 33.5 after 5 years. Plus 8 additional paid days public holidays
Cycle to Work scheme
Free access to national (and international) museums and exhibitions
Exclusive discounts on both local and national High Street and online retailers
A range of wellbeing benefits including Employee Assistance Programme 24/7
Flexible working options such as hybrid working, paid special leave, career breaks, unpaid leave and more
Access to all the above and more from day one of employment.


About the Corporate Support Manager role:

Corporate Support Manager is integral to the National Museums Scotland playing a vital role at the heart of the organisation ensuring a consistent approach to business processes. You will be working with the Executive Team and Board of Trustees, supporting our relationships internally and externally including with the Scottish Government Culture Liaison team. We are looking for a dynamic individual who is passionate about the arts, history, heritage and corporate governance with good organisational skills.

As our Corporate Support Manager at National Museums Scotland you will:


Co-ordinate the development of the Strategic Plan
Provide a framework for, and supporting the development and communication of, departmental plans and relevant performance measures
Facilitate the development of other key corporate policies and procedures (e.g. Gaelic Language Plan)
Support the Board of Trustees and the Executive Team in the fulfilment of their responsibilities for the corporate governance of National Museums Scotland
Horizon scan and communicate up-to-date understanding of national and sector policy developments, ensuring the organisation responds accordingly and contributes to the formation of policy through consultations and networks
Provide administration and secretarial support for Board of Trustee meetings
Line manage our Executive Assistants.


Skills and experience we’re looking for in our Corporate Support Manager:


Extensive experience in Business Administration
Experience of providing support and guidance for the corporate governance of a large organisation
Able to develop, implement and operate a comprehensive performance management approach to corporate planning and delivery
Up-to-date knowledge of corporate planning and business performance processes
Good knowledge of corporate governance issues
Good knowledge of the public policy agenda for heritage/leisure/arts/culture in Scotland


Hiring the right person for the right job is everything to us. We want to encourage you to apply if you think this is the role for you.

Please be sure to view our recruitment pack for this role (available on our careers website: careers.nms.ac.uk) for full details of the position that may help with your application.

The closing date for this role is 19/11/2024. The Selection Event is likely to take place week commencing 02/12/2024.

Are you a passionate and caring Registered Nurse looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Registered General Nurse.

The Role


Providing outstanding leadership for care staff
Supporting residents with a range of complex needs and dependency levels
Provide clinical nursing to residents including medication management, infection prevention and control procedures, e.g. wound care, catheter management
Continuously strive towards ensuring clinical excellence within the home
Developing tailored care plans to delivering excellence across everything you do


Some of our benefits you’ll receive by joining the Care UK family


Paid Annual NMC Registration (T&Cs apply)
Wagestream- access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Wellbeing support


About You


An NMC Registered Nurse
Understands clinical assessment tools like Waterlow and MUST
Experienced in writing comprehensive care plans


We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who share the same values: caring, passionate and teamwork. You’ll have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Unit Manager.

The Role


Leading and supervising a unit with a passion for delivering excellent care through your team
Delegating workload in a collaborative, supportive and informative approach
Ensure residents medical, physical, and emotional needs are met whilst championing their safety and dignity
Oversee admissions of new residents
Carrying out physical/psychological risk assessments and developing personalised care plans
Working closely with the leadership team to develop services
Administering medication
Provide a fun, inclusive, and professional approach at all times


Some of our benefits by joining the Care UK family


Wagestream - access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


About You


NVQ Level 3 in health and social care
Ability to enhance effective working relationships, building trust amongst staff and residents.
Be well-organised and IT literate
Above all, you have a natural ability to help make the lives of others more fulfilling


We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Assistant.

The Role


Helping residents to remain as active and independent as possible
Support residents with personal care and mealtimes
Helping identify residents’ unique goals and implement personalised care plans
Supporting residents to explore new interests and engage in physical activities in a motivating and homely environment


Some of our benefits by joining the Care UK family


Wagestream- access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


New to Care?

We have our own Learning Academy to provide excellent training and induction programs for all new carers and support workers and we will give you all that’s needed to have a successful career as a carer with us. Our high quality, innovative training and coaching will support the development of your skills throughout your career with us.

We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

UE02 – £22,154- £22,728 pro-rata £12.14- £12.67 per hour

Accommodation, Catering and Events – Property team

Open Ended: Permanent Contract

Part Time: 14 hours per week (T/W 5pm - 8pm and T/F 9am - 1pm)

Position x 1


The Opportunity:

In this role you will be a part of the busy cleaning team based primarily in student accommodation. You will interact with a wide range of customers on a daily basis throughout the busy summer period. The successful candidates will be involved in the preparation, setup, cleaning and servicing of bedrooms and communal areas as well as the distribution of linen for our guests.

Please be aware that these posts require working weekends on a rotational basis during our Commercial period (June-September) and may be different to your normal working location.

To be eligible to apply for this role you should, be able to follow written and verbal instructions, have excellent time management skills, as well as be able to communicate effectively with a wide range of customers.


Your skills and attributes for success:

-Ability to follow written and verbal instructions
-Good Time Management Skills
-Excellent Attention to Detail
-Professional and Friendly manner

Job Description

Children, Education and Justice Services

Pupil Support Leader - fixed term until 30/05/2025
Broughton High School

Salary: £62,022 (pro-rata for part time)
Hours: 19.73 per week

Wednesday to Friday.

Pupil Support Leaders are part of the Management and Leadership team of Broughton High School. They work to ensure a high-quality pupil support provision for our pupils with the aim of maximising attainment and support for all students. The successful candidate will work as the Pupil Support Leader with a specific remit to take a joint lead role in managing the Pupil Support department with other Pupil Support Leaders.

As well as managing Pupil Support, he/she will be expected to be forward thinking and innovative in terms of leading, managing and delivering the most appropriate PSE/HWB courses to all levels of ability at all stages in the school. Pupil Support Leaders will be active members of the school management team who will be responsible for the development, implementation and monitoring of effective pupil support policies and procedures within the school.

There will be a need to keep up to date with current theories and practice relating to effective support and effective and inclusive classroom teaching to ensure that appropriate implementation occurs within these departments as they focus on school, Children and Families and National priorities.

If candidates wish to apply on a secondment basis, they should ensure that their Headteacher has authorised release for the duration of this Fixed-Term Contract.

For more information about the school, please visit the website https://www.broughton.edin.sch.uk

Salaries will be in accordance with the Scheme of Salaries and Conditions of Service for Teaching Staff in School Education.

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

Follow us on Twitter at @edincounciljobs

Proud member of the Disability Confident employer scheme

Job Description

Children, Education and Justice Services

Pupil Support Officer - Enhanced Resource Provision
Broughton High School

Salary: £28,046 - £32,010 (pro rata for part time and sessional)
Hours: 27.5 per week, 39 weeks sessional

Working Pattern: Monday to Thursday 08:30 – 15:30 (1 hour unpaid break), Friday 08:30 – 12:15 (15 minutes unpaid break)

We are looking for conscientious, committed candidates with excellent inter-personal and communication skills. You will be working as part of a team and there will be many training opportunities to support you in working with our children and young people. Previous experience of working in a school would be desirable.

Pupil Support Officers play a key role in supporting the assessment, planning and direct support of children:

• Promote better relationships, better learning and better behaviour through liaising and promoting understanding between school, children, young people and families.
  • Support the development of positive relationships and emotional wellbeing of children and young people using evidence based interventions with individual learners and groups
  • Build links with families to promote participation in their children’s learning and remove barriers to their and their children’s involvement in school life
  • Effectively link families with, and support their attendance at, local authority evidence based parenting groups
  • Make links with relevant organisations in the community to develop networks of support and opportunity to complement school-based and partner services and agencies support.

Note - Please read the sessional working information attached to this advert. This explains how salaries are calculated for sessional (term time) and part time posts.

PSOs do not work during the 12 weeks of school holidays, however total salary is paid in 12 equal monthly payments, over the year.

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Follow us on Twitter at @edincounciljobs

Proud member of the Disability Confident employer scheme

Job Description

Children, Education and Justice Services

Early Years Domestic Support Assistant
Granton Early Years Centre

Salary: £24,346 - £24,646 (pro rata for part time and sessional)
Hours: 15 per week, 39 weeks sessional

Monday to Friday.

Granton Early Years is a large, busy setting, with capacity for 64 children at any one time, attending various patterns of attendance between 8am and 6pm, 52 weeks per year. We work in partnership with our families to promote children’s learning and development; helping to close the attainment gap and ensure equity for all. As we continue to develop our service, our setting is a very natural environment with outdoor spaces that back onto the local Community Garden, with the Community Centre situated next door. We encourage our team to strive for high standards with support and development opportunities available at all levels.

We are now seeking to recruit a skilled and enthusiastic Early Years Domestic Support Assistant to work 15 hours per week, Monday to Friday from 11am to 2pm each day.

For further information or to discuss the post, please contact Granton Early Years on 0131 552 4808.

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Follow us on Twitter at @edincounciljobs

Proud member of the Disability Confident employer scheme

Job Description

Education and Children's Services

Early Years Domestic - fixed term until 01/04/2025
St Joseph’s RC Primary School

Salary: £24,346 - £24,646 (pro-rata for part time and sessional)
Hours 10 per week, 38 weeks sessional

Monday -Thursday 11.15-13.45

St Joseph’s RC Primary School is the Roman Catholic School in the west of Edinburgh serving an area from Carrickknowe and Forrester Park in the north to Clovenstone in the south and Balgreen in the east. There are currently 11 primary classes and 39 nursery children.

We are currently looking for an enthusiastic Early Years Domestic to join our vibrant team.

For more information please see our website. https://stjosephsrcprimaryedinburgh.wordpress.com

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Follow us on Twitter at @edincounciljobs

Proud member of the Disability Confident employer scheme

Romanian - Speaking Customer & Client Service Support (Hybrid Working)

Salary: £26,000 + Career Growth Opportunity (Temp to Perm)

Are you a customer service superstar looking to take your career to the next level? Do you thrive in fast-paced environments, and love the flexibility of hybrid working? If so, this role is perfect for you!

Join a global market leader where your talent will shine. With a competitive salary of £26,000 and the chance to move into a permanent role, this is more than just a job-it's a springboard for your career! You'll receive one-on-one training and enjoy plenty of opportunities for career growth, all while working in a dynamic team that's driven to deliver exceptional service.

As a Customer Service Advisor, you'll be at the heart of our operations, ensuring that every customer experience is flawless from start to finish. This is your chance to make a real impact and be part of a motivated team that strives for excellence every day!

What You'll Be Doing:
- Manage customer accounts, building strong and lasting relationships.
- Handle inbound and outbound calls like a pro, ensuring every interaction is positive.
- Provide shipment quotes, set up deliveries, and solve issues with ease.
- Multitask across various platforms and systems, staying organized and efficient.
- Be a leader that others look up to, representing our company with professionalism and integrity.

What You'll Bring to the Team:
- Excellent verbal and written communication skills in both Romanian and English.
- The ability to adapt in a fast-changing environment and remain focused under pressure.
- A problem-solving mindset with a commitment to delivering quality results.
- Team spirit with respect for diverse cultures and perspectives.
- Sound decision-making skills and dependability in everything you do.

Ready to join a winning team and fast-track your career? We're interviewing now, so don't miss this chance! Apply today and take the first step towards an exciting future!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Polish - Speaking Customer & Client Service Support (Hybrid Working)

Salary: £25,000 + Career Growth Opportunity

Are you a customer service superstar looking to take your career to the next level? Do you thrive in fast-paced environments, and love the flexibility of hybrid working? If so, this role is perfect for you!

Join a global market leader where your talent will shine. With a competitive salary of £25,000 and the chance to move into a permanent role, this is more than just a job-it's a springboard for your career! You'll receive one-on-one training and enjoy plenty of opportunities for career growth, all while working in a dynamic team that's driven to deliver exceptional service.

As a Customer Service Advisor, you'll be at the heart of our operations, ensuring that every customer experience is flawless from start to finish. This is your chance to make a real impact and be part of a motivated team that strives for excellence every day!

What You'll Be Doing:
- Manage customer accounts, building strong and lasting relationships.
- Handle inbound and outbound calls like a pro, ensuring every interaction is positive.
- Provide shipment quotes, set up deliveries, and solve issues with ease.
- Multitask across various platforms and systems, staying organized and efficient.
- Be a leader that others look up to, representing our company with professionalism and integrity.

What You'll Bring to the Team:
- Excellent verbal and written communication skills in both Polish and English.
- The ability to adapt in a fast-changing environment and remain focused under pressure.
- A problem-solving mindset with a commitment to delivering quality results.
- Team spirit with respect for diverse cultures and perspectives.
- Sound decision-making skills and dependability in everything you do.

Ready to join a winning team and fast-track your career? We're interviewing now, so don't miss this chance! Apply today and take the first step towards an exciting future!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Hungrian-Speaking Customer & Client Service Support (Hybrid Working)

Salary: £25,000 + Career Growth Opportunity (Temp to Perm)

Are you a customer service superstar looking to take your career to the next level? Do you thrive in fast-paced environments, and love the flexibility of hybrid working? If so, this role is perfect for you!

Join a global market leader where your talent will shine. With a competitive salary of £25,000 and the chance to move into a permanent role, this is more than just a job-it's a springboard for your career! You'll receive one-on-one training and enjoy plenty of opportunities for career growth, all while working in a dynamic team that's driven to deliver exceptional service.

As a Customer Service Advisor, you'll be at the heart of our operations, ensuring that every customer experience is flawless from start to finish. This is your chance to make a real impact and be part of a motivated team that strives for excellence every day!

What You'll Be Doing:
- Manage customer accounts, building strong and lasting relationships.
- Handle inbound and outbound calls like a pro, ensuring every interaction is positive.
- Provide shipment quotes, set up deliveries, and solve issues with ease.
- Multitask across various platforms and systems, staying organized and efficient.
- Be a leader that others look up to, representing our company with professionalism and integrity.

What You'll Bring to the Team:
- Excellent verbal and written communication skills in both Hungarian and English.
- The ability to adapt in a fast-changing environment and remain focused under pressure.
- A problem-solving mindset with a commitment to delivering quality results.
- Team spirit with respect for diverse cultures and perspectives.
- Sound decision-making skills and dependability in everything you do.

Ready to join a winning team and fast-track your career? We're interviewing now, so don't miss this chance! Apply today and take the first step towards an exciting future!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Turkish Customer and Client Service Support (Hybrid working)

Salary £25,000 (Temporary to Permanent Contract)


Are you a talented customer service advisor looking for a new opportunity? Does the idea of working for an fast paced company, flexible home working options in Edinburgh appeal to you?

This global client is a market leader, we offer an opportunity to springboard your career with a competitive salary of £25,000. You will also receive direct one to one training and lots of opportunity to grow. As a customer service representative you will join a highly motivated team with a desire to deliver an service second to none. You will be expected to effectively and efficiently manage the end to end customer journey and ensure the all elements of the process are covered.



Duties and Responsibilities:

Help manage current customer accounts.
Handle inbound and outbound phone calls.
Maintain relationships with carriers and customers.
Provide exceptional customer service to customers and carriers.
Solve customer and carrier problems and help resolve issues.
Provide shipment quotes for customers and set up shipments as required by customers.
Excellent multitasking skills within their work space as well as computer software programs.
Be a professional representative of our company that other employees look up to.


Job Requirements:

High quality written and verbal communication skills
Ability to adapt to changes in the work environment
Accurate and able to produce quality work
Dependability
Problem solver
Ability to work in teams and open to others views
Show respect toward others with cultural differences
Quality decision making


All candidate must be immediately available for interview.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.