Total 496 Customer Service job vacancies in England, B60 4AD

Live-in Support Worker
Location: Peterborough, PE10
Pay Rate: £12.00 per hour, with additional pay for sleep-ins
Job Type: Permanent, weekly placement
Social Care & Education are seeking a compassionate and dedicated Supported Living Support Worker to provide essential care and assistance to individuals in their own home. This role is ideal for an experienced candidate skilled in supporting people with learning disabilities, autism, mental health, challenging behaviours, and those recovering from addictions.
Duties
· Assist clients with personal care
· Create a positive and supportive environment to help clients feel secure and valued.
· Prepare meals tailored to each client’s dietary needs and preferences.
· Safely administer medication as prescribed, adhering to individual care plans.
· Implement strategies to support clients with challenging behaviours, adapting your approach to suit each client’s specific needs.
· Maintain a clean, safe, and organised living space for clients.
· Accurately document all care provided and report any changes in clients’ conditions to healthcare professionals to ensure seamless care.
· Support service users in the community, participate in activities
· Support client with budgeting and finances
Supported Living Worker: The Requirements
To be considered for this role, the right candidate will need the following experience / training / qualifications:
· At least 6 months experience working as a Support Worker/Supported Living Worker.
· Good Communication and Listening Skills.
· Valid DBS.

Company Description

Title: Service Supervisor

Location: 1 Hardman Square, Manchester M3 3EB

Salary: £28,350

Benefits:

• 28 Days holiday including bank holidays
• Monday - Friday
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 week’s enhanced maternity leave
• Secondary carer leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our HAPI app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme

Do you have a passion for co-ordinating impeccable service? Are you supportive, organised and articulate? Do you have what it takes to drive for continuous improvement? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Service Supervisor who supports their team, enabling them to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are a Service Supervisor who thrives on delivering extraordinary experiences, and loves to cultivate a harmonious and collaborative team, we would love to hear from you!

Job Description

• Supervision and Training - recruit, train, and supervise catering team, including servers, chefs, and support personnel. Set clear expectations and provide ongoing feedback to maintain a high level of performance
• Quality Control - monitor food quality, presentation, and service standards to ensure they meet or exceed customer expectations. Address and resolve any issues or concerns promptly to ensure customer satisfaction
• Logistics Management - coordinate delivery, setup, and breakdown of catering equipment and supplies. Oversee the flow of events, including food service, beverage distribution, and guest interactions. Manage inventory and order supplies as needed to maintain adequate stock levels
• Customer Service - foster positive relationships with clients and guests, addressing their needs and concerns. Handle customer inquiries, requests, and special dietary requirements with professionalism and courtesy. Be curious, solicit feedback from clients to continuously improve catering services

Qualifications

• Previous experience commensurate with role
• Have a contagious passion for food and customer service
• You draw satisfaction from supervising, training, and supporting a team
• Understanding of delegation and influencing skills
• Excellent organisational abilities; high attention to detail
• Concise and effective verbal and written communication
• Ability to adapt to challenges and opportunities with a solution-oriented perspective
• Works according to the BaxterStorey core values

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Join us and bring your unique perspective to our team.

Proud member of the Disability Confident employer scheme

Join the change. Together, we?ll make history.  
As we keep the lights on for over four million customers and move towards a more sustainable way of life, it?s an exciting time to be at AGL. We?re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You?ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow. Everyone at AGL is an important part of building a better energy future and we want you to join in. 
About the Role
The Telco Service Onboarding Specialist role is to ensure the customer has the maximum chance of success with connecting their Telco service(s) from the point of sale to ... Click here to view more detail / apply for Telco Service Onboarding Specialist

Faircloth & Reynolds have an opportunity available for a Refrigeration & Air Conditioning Service Technician to join our Service Team in Armidale.
This position offers a wide range of services including commercial & supermarket refrigeration, commercial & domestic air conditioning, catering & hospitality equipment.





About you:
On offer is the opportunity to work for a large multisite company, on everything from industrial cold storage to large commercial HVAC systems.  With such a diverse team, and wide variety of work on offer, Faircloth & Reynolds is definitely the place to be for technicians wanting to expand their industry knowledge, enjoying what they do while maintaining work/life balance.
About you:
We are seeking a highly skilled and experienced Refrigeration & Air Conditioning Tradespersons who is reliable, self-motivated and a team player.
Essential Criteria













... Click here to view more detail / apply for Refrigeration & Air Conditioning Service Technician ? Armidale

Company Description

Title: Food Service Assistant

Location: Castleford

Salary: £12.52 an hour

Benefits:

• 28 Days holiday including bank holidays
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 weeks' enhanced maternity leave
• Secondary carer leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our HAPI app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme

Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Food Service Assistant who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are a Food Service Assistant who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!

Job Description

• This is a full time position 5 nights 7.30pm - 3.00am Sunday - Thursday
• Duties will include food preparation and handling, customer service, till use and Stock kitchen duties, you will be working as a 2 person team to provide a food service
• Keep the kitchen and restaurant areas in a clean and tidy state at all times.
• Provide a friendly, efficient and hygienic service to all customers.
• Ensure that customers are given a prompt and efficient service
• Filling stock during every shift

Qualifications

• Previous experience in a similar role, especially in the food service industry, is a must
• Some knowledge of food safety would be an advantage
• Flexible with a can-do attitude, customer focused
• Fun and enthusiastic
• Have excellent organization skills
• Demonstrate great attention to detail
• Be a team player, and enjoy succeeding as a team
• Possess great customer service skills
• Have a flexible approach to work

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce.

The aim is for our workforce to be truly representative of all sections of society and our customers, and for each team member to feel respected and able to give their best.

And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Proud member of the Disability Confident employer scheme

Job req id: 







Date:  11 Nov







Location:  Wee Waa, NSW, AU,













Help deliver on customer services and sales administration
Great Place to Work Certified
Wee Waa, NSW
Why Nutrien Ag Solutions? If you want a career that makes a difference, then come work with us at Nutrien where your purpose for coming to work every day is real and impactful - growing our world from the ground up. Our people grow their careers here through unique





... Click here to view more detail / apply for Sales Support Merchandise

Customer Communications Manager
Location: South West England, 2 days in office expected
Salary: up to £60k base salary DOE
Company client partnered with a leading life insurer in the South West of England supporting on a Customer Communications Manager position.
Role Overview:
As the Customer Communications Manager, you will play a critical role in shaping and delivering clear, consistent, and engaging communications for their customers. You'll be responsible for creating content that educates, informs, and builds trust, ensuring their customers are always in the loop about their life insurance products, policies, and services.
Key Responsibilities:
* Lead Communication Strategy: Develop and implement a customer communications strategy that aligns with the company's goals and values, ensuring a seamless experience across all touchpoints.
* Content Creation & Management: Oversee the creation of customer-facing content, including emails, newsletters, policy updates, FAQs, brochures, and website copy.
* Customer-Centric Messaging: Ensure all communications are clear, empathetic, and tailored to our diverse customer base, enhancing their understanding of complex insurance products.
* Cross-functional Collaboration: Work closely with product, marketing, compliance, and customer service teams to ensure consistent messaging and effective communication of key initiatives.
* Brand Consistency: Maintain a strong and consistent voice across all customer communications, ensuring alignment with the company's brand and values.
* Monitor & Analyze Impact: Regularly track and analyze the effectiveness of communication strategies, gathering insights and feedback to refine and improve customer engagement.
* Crisis Communication: Play a key role in managing crisis or urgent customer communication, ensuring clarity, transparency, and timely updates during challenging situations.
Ideal Candidate:
* Experience: At least 3-5 years of experience in a customer communications or marketing role, preferably within the financial services or life insurance industry.
* Strong Communication Skills: Exceptional written and verbal communication skills, with an ability to simplify complex concepts for a broad audience.
* Creative & Strategic Thinking: A creative mindset with the ability to think strategically and develop innovative solutions to engage and inform customers.
* Stakeholder Management: Proven ability to collaborate with internal stakeholders at all levels, ensuring alignment and driving results.
* Attention to Detail: Strong attention to detail, with the ability to proofread and ensure accuracy across all communications.
* Analytical & Data-Driven: Comfortable analyzing communication effectiveness and making data-driven decisions to optimize customer engagement. #LI-PB1

Do you thrive on delivering outstanding customer service?

Are you a natural people person?

The important stuff:

Free health club membership (T&Cs apply)
Discounts across The QHotels Collection
Marriott Worldwide discounts
Family & Friends discounts in hotels across The QHotels Collection
Support with training & professional qualifications, including course fees!
Various learning & development available
Access to an Employee Assistance Program – Hospitality Action
Refer a friend scheme
FREE parking
AND……much, much more!

What will I do?

You will be the first impression a guest will have upon arriving at the hotel, you’ll greet guests, assign rooms, take payments and general administrative duties. Ensure all guest enquires/complaints are dealt with in a friendly and professional manner, always ensuring guest satisfaction throughout their stay.

Is this the role for me?

Passion for customer service
Have worked in a customer facing role
Conflict resolution experience
Ability to work under pressure and multi-task
Strong time management and organisational skills

Curious to find out more?

Delta by Marriott Cheltenham Chase hotel is located on the outskirts of Gloucester and is also close to Cheltenham. Our hotel is a 4*, 122-bedroom property and has the Hardy’s restaurant, Hunters bar & lounge and a garden terrace bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all.  We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.  

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award. 

We are a customer and community focused network of branch colleagues

Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster  

25 hours per week:
Monday - Friday: 9.15am - 4.15pm
Must be able to Travel to surrounding branches of Tamworth: Gunnedah, Quirindi, Walcha and, Armidale

Do work that matters   
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We?ve been serving our local communities for over 100 years, with market-leading products, services and technology.  
What we do has real impact at all stages of people?s lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement. Working with us in RBS means you?ll ... Click here to view more detail / apply for Customer Banking Specialist Relief ? Tamworth

You can find further details about the job, and the main responsibilities in the attached Job Description and other supporting documents.

An exciting opportunity exists to join the national Medical and Dental Recruitment and Selection (MDRS) team as a Recruitment Service Administrator.

The post can be based in any of the NHS England offices.

As a Recruitment Service Administrator, your duties will include:
• Enabling, promoting, and supporting the effective running of the services provided by the team.
• Providing high quality administrative and project support.
• Providing a high-quality service to key stakeholders such as applicants, administrators in the UK’s regional recruitment teams and clinical leaders.
• Undertaking the secretariat function for the MDRS programme, organising regular and hoc meetings and working groups, as and when required.
• This includes collation of data, financial and project information to improve, inform and support a portfolio of projects, services, and initiatives.
• Maintaining team diaries, stakeholder distribution lists and an effective filing structure.
• Reviewing, testing, and improving systems and processes.

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
• Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
• Making the NHS a great place to work, where our people can make a difference and achieve their potential.
• Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
• Optimising the use of digital technology, research, and innovation
• Delivering value for money.

If you would like to know more or require further information, please visit https://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you’ll usually need to be paid the ‘standard’ salary rate of at least £38,700 per year, or the ‘going rate’ for your job, whichever is higher. You can find more information on theGovernment website.

You can find further details about the job, and the main responsibilities in the attached Job Description and other supporting documents.


This advert closes on Thursday 21 Nov 2024

17th October,
Join our Bundaleer Home-Care Team in the Tamworth Region as a Care Worker.   You will be responsible for supporting clients in their home by providing quality care and maintaining a clean and safe environment. Whats in it for you?  

The opportunity to work with an innovative organisation with strong quality and compliance capability
Work in the wonderful region of Tamworth
The opportunity to grow and develop your home care skills in a growing and diverse home care program
Competitive base rate (based on experience)
11.5% Super allowances
Incentive milage paid per shift
Not For Profit Salary Packaging options to increase your take-home pay
Annual Leave Loading of 17.5% - Get paid more to take leave
Onsite & Online career development & programs
Award winning culture program that focuses on career development

... Click here to view more detail / apply for Care Worker ? Home Care

How would you like to be paid for five days but only work four*?

Our colleagues’ wellbeing is at the heart of everything we do at OFG, so we’re always looking for new ways to improve everyone’s work/life balance. We’re taking part in a trial of the 4-Day Working Week, meaning that you could be working one day less a week (or equivalent).

4DWW will be rolled out within our school, when we have a full complement of staff, and within the next year – so there’s never been a more exciting time to join us #teamOFG!

We are looking for a Facilities/Site Manager for our New Options Autism School – River Mill School in Stratford St, Mary, Suffolk.

Up to £35,000 per annum, depending on experience (not pro rata)
37.5 hours per week; Monday to Friday
Permanent, 52 weeks
UK applicants only. This role does not offer sponsorship.
Who are we looking for?

The ideal candidate will have a strong ability to solve problems independently, have high expectations and standards who will lead our facilities department, deliver training and ensuring our practice remains outstanding at all times. There will need to be a high degree of accuracy working in accordance with the health and safety policies and procedures of the group.

The ideal candidate will enjoy working with pupils in a calm and engaging demeanour, whilst being resilient and innovative.

The ability to contribute to the development of our new school is essential and we believe that energy, passion, and a commitment to high standards are key characteristics required. We are looking for a special individual who can help inspire and engage the young people that we serve.

This is an opportunity for the successful candidate to develop their skills and experience in a challenging, motivating and highly rewarding environment.

Responsibilities:

Repairs and Maintenance
General Housekeeping
Grounds Maintenance
Site Safety and Compliance
Fleet Management
Special Factors
Essential:

Full UK driver’s licence
Previous Maintenance experience
Good Numeracy and Literacy skills
About us

Our New Options Autism School will cater for pupils aged 5 to 11 with complex educational needs, communication difficulties and challenging behaviour primarily with a diagnosis of ASD. The school will have capacity for 72 pupils and is due to open Easter 2025.

For over 16 years Options Autism have provided care and education to pupils, young people and adults with autism, complex needs and learning difficulties.

We are a leading provider of education for neurodivergent young people and young adults. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care.

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.

Why join Options Autism?

Benefits

Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:

Life Assurance
Pension scheme with options to increase your contributions
“Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:

A wide range of health, wellbeing, and insurance benefits
100’s of discount options valid in the UK and abroad
Cycle to Work Schemes
Electric Car Purchase Scheme
Critical illness cover
Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support.
And that’s not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.

We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.

*You’ll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy.

#1

How would you like to be paid for five days but only work four*?

Our colleagues’ wellbeing is at the heart of everything we do at OFG, so we’re always looking for new ways to improve everyone’s work/life balance. We’re taking part in a trial of the 4-Day Working Week, meaning that you could be working one day less a week (or equivalent).

4DWW will be rolled out within our school, when we have a full complement of staff, and within the next year – so there’s never been a more exciting time to join us #teamOFG!

We are looking for an experienced SENCo for our New Options Autism School – River Mill School in Stratford St, Mary, Suffolk.

Up to £45,000 per annum, depending on experience (not pro rata)
37.5 hours per week; Monday to Friday
Permanent, Term Time only
UK applicants only. This role does not offer sponsorship.
About the role

Enjoy a rewarding education career and have a real impact on pupil’s lives. Join an amazing team making our schools and classrooms supportive, enriching places where vulnerable pupil and young people achieve far more than they ever expected.

As a SENCo you will work with the Headteacher and therapy team to determine the strategic development of the SEND policy.

Provide professional guidance to colleagues and liaise and work with staff, parents, and other agencies to make sure that pupils with SEN receive appropriate support and high-quality teaching.
Advise on the graduated approach to providing SEN support and differentiated teaching methods appropriate for individual pupils.
Supporting pupils with complex communication needs, autism and associated learning and emotional needs is important and rewarding work, and you will benefit from the tremendous support offered by our hugely experienced teams.
As you help our pupils and young people achieve real and significant progress, you will enjoy having a direct, positive impact on their developing lives.

Who we are looking for

We are looking to welcome an outstanding, innovative and determined SENCo to be responsible for the strategic leadership development of Special Education Needs provision with the tenacity to turn ideas into reality. You should therefore have demonstrable experience in improving the quality of provision in an area you have led, in either a middle or senior leadership role, with a proven record of impact regarding SEN and success in achieving progress for disadvantaged students as well as strategic vision and commitment.

You would be an integral part of the Leadership Team, providing a high level of strategic, managerial and operational direction for the school, particularly in relation to the Quality of Education and will have the opportunity to impact significantly on the future direction and outcomes of the school.

The successful candidate must be able to demonstrate excellent management, inter-personal and organisational skills with an ability to support teams in working together, showing commitment to ensuring equality of opportunity and accountability for all.

About us

Our New Options Autism School will cater for pupils aged 5 to 11 with complex educational needs, communication difficulties and challenging behaviour primarily with a diagnosis of ASD. The school will have capacity for 72 pupils and is due to open Easter 2025.

For over 16 years Options Autism have provided care and education to pupils, young people and adults with autism, complex needs and learning difficulties.

We are a leading provider of education for neurodivergent young people and young adults. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care.

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.

Why join Options Autism?

Benefits

Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:

Life Assurance
Pension scheme with options to increase your contributions
“Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:

A wide range of health, wellbeing, and insurance benefits
100’s of discount options valid in the UK and abroad
Cycle to Work Schemes
Electric Car Purchase Scheme
Critical illness cover
Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support.
And that’s not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.

We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.

*You’ll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy.

#1

How would you like to be paid for five days but only work four*?

Our colleagues’ wellbeing is at the heart of everything we do at OFG, so we’re always looking for new ways to improve everyone’s work/life balance. We’re taking part in a trial of the 4-Day Working Week, meaning that you could be working one day less a week (or equivalent).

4DWW will be rolled out within our school, when we have a full complement of staff, and within the next year – so there’s never been a more exciting time to join us #teamOFG!

We are looking for an experienced School Administrator for our New Options Autism School – River Mill School in Stratford St, Mary, Suffolk. .

Up to £25,000 per annum, depending on experience (not pro rata)
37.5 hours per week; Monday to Friday
Permanent, Term Time only
UK applicants only. This role does not offer sponsorship.
About the role

Working closely with the SLT you will be providing excellent administrative and customer services to a variety of stakeholders, establishing and maintaining efficient administrative systems and processes to support the effective running of the school with a focus on operational excellence and to meet the current and future needs of the school.

Responsibilities

To provide an effective, timely and confidential administration support to staff and managers as required
To ensure that relevant records and documents are kept up to date and are stored securely and confidentially at all times
To respond timely and with flexibility to urgent or last-minute staff/school requirements as a service providing function of the school
To support other colleagues with work that requires extra members of staff to complete the tasks
Ensure awareness that the school operates to agreed budgets and contribute to keeping within these budgets as instructed
Exercise vigilance in respect of Health and Safety and promptly report all hazards and/or remedy them where appropriate. Undertake all duties in a manner calculated to minimise or avoid unnecessary risks, personally or to others
Operate at all times in accordance with Company policies and procedures, with particular reference to Safeguarding, Adult/Child Protection, Complaints and Representations and Behaviour Policies
Essential

GCSE or equivalent
Experience working in a school environment
Strong administration and communication skills
Systems experience (highly desirable)
Strong organisational and planning skills
Ability to work under pressure and meet deadlines
About us

Our New Options Autism School will cater for pupils aged 5 to 11 with complex educational needs, communication difficulties and challenging behaviour primarily with a diagnosis of ASD. The school will have capacity for 72 pupils and is due to open Easter 2025.

For over 16 years Options Autism have provided care and education to pupils, young people and adults with autism, complex needs and learning difficulties.

We are a leading provider of education for neurodivergent young people and young adults. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care.

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.

Why join Options Autism?

Benefits

Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:

Life Assurance
Pension scheme with options to increase your contributions
“Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:

A wide range of health, wellbeing, and insurance benefits
100’s of discount options valid in the UK and abroad
Cycle to Work Schemes
Electric Car Purchase Scheme
Critical illness cover
Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support.
And that’s not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.

We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.

*You’ll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy.

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