Total 615 Customer Service job vacancies in Essex, RM7 9QB

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Support Worker – Children Residential Home

Overview:

Our organisation is seeking a compassionate and dedicated Support Worker to join our team at a children's residential home. Reporting to the Home Manager, the Support Worker will be responsible for providing support to the children and young people in our care, ensuring their safety and wellbeing at all times.

Job Responsibilities:

Provide day-to-day support to children and young people in a residential care setting.
Build positive relationships with children and young people, promoting their emotional, social, and physical wellbeing.
Encourage and support children and young people to engage in education, leisure, and social activities.
Attend to the practical needs of the children and young people, including personal care, cooking, cleaning, and laundry.
Maintain accurate and up-to-date records of children and young people's care, progress, and development.
Work collaboratively with colleagues and external professionals to ensure the highest standard of care and support is provided to the children and young people in our care.
Qualifications:

NVQ Level 3 in Health and Social Care, or equivalent (preferred but not essential).
Experience working with children and young people in a residential care setting.
Excellent communication, interpersonal, and teamwork skills.
Ability to work flexibly and adapt to changing situations and needs.
Understanding of child development, safeguarding, and child protection.
Benefits:

Permanent contract with full-time hours
Paid DBS
Funded mandatory training.
Opportunity to take part in bespoke training & gain qualifications relevant to your role.
Access to Blue Light Card
Employee Assistance Programme
Years of Service Award
Access to Mental Health First Aider
Excellent opportunity for career growth and development
Pension Scheme (contribution 3% by employer and 5% by employee)
Qualifications:

Valid driver's license Preferable
Experience working in children services or related fields is preferable.
Trust care management have an exciting opportunity to join our fantastic team of Residential Care Workers located in the Peterborough area. The Home is a brand new 4 Bedded Residential Home, located in a countryside village. The Home caters for vulnerable children and young people aged between 8-17 yrs. with learning difficulties and complex needs.

In our residential homes we strive to create an outstanding and friendly, fun environment, that is dedicated to achieving the best possible outcomes for the young people.

Currently we are selecting team members that are passionate about providing outstanding care, who wish to work within a nurturing and therapeutic setting that promotes the development, of not only the young people but also the team members within the home.

Some qualities that are important for our Residential Care Workers:

To have a big heart and passion to make a difference in the young people’s lives.
Understanding that the young people we care for can be challenging.
To be patient, resilient, and be calm.
Become the “go to” person for help, support and guidance with their everyday needs.
A Willingness to learn not only about the young people we support, but the ins and outs of Children’s Residential Care.
How to Apply:

Please click on “Apply” to submit your application form. Applications will be reviewed on a rolling basis, and shortlisted candidates will be invited to interview.

At Trust Care Management Ltd, we encourage applications from all backgrounds, communities, and industries and are committed to having a team that is made up of diverse skills, experiences, and abilities. We actively encourage BAME, LGBTQ+, and disabled applicants and value the positive impact that difference has on our teams. We are committed to equality and diversity within our workforce and all opportunities provided by our company.

Job title: Executive Assistant
Location: Braintree CM77 (2 days in the Office)
Start Date: ASAP
Contract Type: 4-6 weeks temporary
Weekly Hours: 35 hours per week

Job Purpose

The Executive Assistant role is a 4-6 week temporary position focused on providing high-level administrative and secretarial support to senior management. This includes managing executive schedules, preparing important documents, organising meetings, and handling confidential information with discretion. The position requires someone who can work efficiently under pressure, ensure smooth daily operations, and support decision-making processes through effective communication and coordination

Job Role :

• Supporting the executive team to ensure company goals and objectives are met and operations run smoothly.
• Providing administrative and secretarial support to the Executive Management Team.
• Preparing and managing documents, reports, and meeting minutes confidentially and efficiently.
• Managing executives' diaries, scheduling meetings, and ensuring all necessary documentation is available for those meetings.
• Organising meetings, taking minutes, and distributing papers.
• Conducting research and collating information for meetings and decision-making processes.
• Maintaining professional relationships with colleagues, board members, and stakeholders.
• Keeping up-to-date with relevant legislation and best practices.
• Participating in learning and development activities.
• Seeking value for money in all duties and ensuring proper support across the organisation.

Candidate Requirements

• Proven experience as an Executive Assistant reporting directly to senior management.
• Secretarial experience including minute-taking and diary management.
• Experience producing complex reports and presentations for executive teams, boards, or committees.
• Teamwork experience, especially in supporting senior managers with high-level tasks.
• Advanced proficiency in Microsoft Office and the ability to learn firm-specific software.
• Strong organisational and time management skills, with the ability to work efficiently under pressure.
• Ability to handle sensitive and confidential information with tact and diplomacy.
• Strong interpersonal, communication, and customer service skills.
• Ability to manage multiple tasks and maintain a high standard of work, with attention to detail.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to Lewis.Hodson@servicecare.org.uk

Commissioning Manager

Service care Solution are currently recruiting for a Commissioning Manager in Essex.

The Commissioning Manager will work across a range of programmes from universal to specialist levels of need, supported by an experienced team of senior and lead commissioning officers. At current primary focus is that of children and young people's placements which is demanding and requires innovation.

Pay rate - £35.80 PAYE per hour / £45 ltd (umbrella)

Main Responsibilities

As a Commissioning Manager, you will be responsible for:

• Work in complex situations, dealing with complex problems
• Managing senior and lead commissioning officers and collaborating across all functions of the organisations as well as external partners
• Oversee all aspects of the commissioning process from needs assessment, co-production to procurement and/or service redesign

Requirements:

• Educated to degree level or equivalent by experience.
• Knowledge and proficient experience of the commissioning cycle together with mastery of programme and project management.
• Enhanced DBS

Working with Service Care Solutions comes with many benefits, including:

• A specialist consultant within an experience and dedicated recruitment team
• Excellent rates of pay
• Payroll services twice a week

If you are interested in the Commissioning Manager role, or know of anyone who may be, please contact Emma at Service Care Solutions on 01772 208964 or email emma.petricco@servicecare.org.uk

Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed!

Location: Epping

Institution: College
Position: Learning support assistant

Payrate - £13 - £16/Hr

About Us:

We are dedicated to providing a supportive and enriching environment for all our students, including those with special educational needs and disabilities (SEND). The Team Teach training is important for the role as you are working with children who often display challenging behaviour and the ability to de-escalate this is vital.

Role Overview:

We are seeking a compassionate and dedicated Teaching Assistant to join our team. The successful candidate will play a crucial role in supporting students with SEND, ensuring they have access to the curriculum and can participate fully in college life. This position requires patience, empathy, and a genuine desire to make a positive impact on students' lives.

Key Responsibilities:

• Support students in various educational activities, both inside and outside the classroom.
• Assist with personal care and mobility needs as required.
• Work closely with students displaying challenging behaviours, providing one-on-one support and guidance.
• Utilise your Team Teach training to safely and effectively manage difficult situations and prevent escalation.
• Collaborate with teachers, support staff, and parents to develop behaviour management strategies and plans.
• Maintain accurate records of incidents and progress.
• Foster positive relationships with students and provide them with the necessary tools to improve behaviour and emotional regulation.
• Contribute to creating a supportive and inclusive school environment.

Qualifications and Skills:

• Team Teach certification or similar behaviour training is mandatory.
• Previous experience in a similar role is preferred.
• A relevant qualification in special education or a related field is desirable.
• Strong communication and interpersonal skills.
• Ability to work collaboratively as part of a multidisciplinary team.
• Knowledge of various special educational needs and strategies to support them.
• Basic understanding of safeguarding and health & safety practices.
• Enhanced DBS on update service or willingness to apply for one

Join us at Morgan Hunt and help shape the future of our students. We look forward to welcoming a new member to our dedicated team!

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Key Duties & Responsibilities: The Care Coordinator responsibilities include but are not limited to the following: To work with the GPs and other primary care professionals within the Primary Care Network (PCN) to identify and manage a caseload of patients who would benefit from support through care coordination To work closely and in partnership with the Social Prescribing Link Worker and Health and Well-being Coaches to assist people to access self-management education courses, peer support, health coaching and other interventions that support them in their health and wellbeing, and increase their levels of knowledge, skills and confidence in managing their health. Work with patients, their families and carers to improve their understanding of the patients condition and support them to develop and review personalized care and support plans to manage their needs and to achieve better healthcare outcomes. Identity unpaid carers and help them access services to support them and place them on the carers register To support patients to utilise decision aids, help create single personalised care and support plans, in line with best practice. To support the PCN in the delivery of the DES specifications, such as tackling health inequalities through targeted work with specific groups identified through population health management To help people to manage their needs through answering queries, making, and managing appointments and ensuring that people have good quality written or verbal information to help them make choices about their care To provide coordination and navigation with the aid of digital tools for people and their carers across health and care services To support the coordination and delivery of MDTs within the PCN Collaborative working relationships Works within the primary care team, contributing to leadership of service evaluation and research to promote quality improvement activity. Collaborates with multi-disciplinary PCN team Uses healthcare technologies to optimise service delivery, patients access, and continuity of care Management Demonstrates understanding of the implications of national priorities for the team and/or service. Uses resources effectively to manage patient treatment in line with local guidance and makes recommendations for change where improvements can be made. Follows professional and organisational policies Education, learning and development It is the responsibility of the employee to comply with all organisational and statutory requirements (eg. health and safety, infection control, equality and diversity, confidentiality, safeguarding adults and children, information governance). Engages in annual appraisal, developing objectives to inform a Personal Development Plan, which may include 360-degree appraisal and use of patient feedback. Participate in teaching and training of medical, nursing, and all other practice staff. Supports the practice staff and responds to requests for advice and assistance. Complete all mandatory and statutory training required by the role. Takes responsibility for personal development, learning and performance and maintain education through attendance on any courses and/or study days necessary to ensure that professional development requirements are met. Undertakes additional training where necessary to provide enhanced services and participate in training programmes implemented by the PCN/practices as part of this employment. Understands and demonstrates the characteristics of a role model to members in the team and/or service. Demonstrates an understanding of current educational policies relevant to working areas of practice and keeps up to date with relevant clinical practice. Quality Under supervision and support of GPs in the practice, the post-holder will strive to maintain quality within the practices, and will: Participate in clinical governance activity and contribute to the improvement in quality of health outcomes through audit, risk management and Quality Improvement Alerts other team members to concerns about risk, quality, and safety Participates in investigation of incidents and events as required Identifies, applies, and disseminates research findings relating to own practice Collects data for audit purposes and uses clinical audit to monitor quality in the service Contributes to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Works effectively with individuals in other agencies to meet patients needs Effectively manages own time, workload, and resources Meets timescales/deadlines for audits and written returns to ensure that the Practice meets quality standards and receives the designated funding. Confidentiality In the performance of the duties outlined in this Job Description, the post-holder will have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the Company as a business organisation. All information is to be regarded as strictly confidential. Maintains confidentiality of any information concerning patients in accordance with current policy on information governance. Demonstrates respect for privacy and confidentiality in all interactions with patients and the public. Data Protection This post has a requirement for confidentiality. If you are required to obtain, process and/or use information held electronically you should do 'it in a fair and lawful way. You should hold data only for the specific registered purpose and not use or disclose it in any way incompatible with such a purpose. Data must only be disclosed to authorised persons or organisations as instructed. Breaches of confidence in relation to data will result in disciplinary action which may involve dismissal. You must not at any time use the personal data held by the organisation for any purpose other than practice business and this must not be disclosed to a third party. If you are in any doubt regarding your responsibilities under the Data Protection Act 2018 you must contact your line manager or appropriate senior lead at the time. Safeguarding adults and children The postholder has a duty to safeguard and promote the welfare of vulnerable adults and children. When adults or children and/or their carers use primary care services, it is essential that all adult and child protection concerns are both recognised and acted on appropriately. The postholder has a responsibility to ensure they are familiar with and follow local policies in relation to safeguarding vulnerable adults and that they follow the local child protection procedures and any supplementary guidance. The postholder has a responsibility to support appropriate investigations either internally or externally. To ensure the postholder is equipped to carry out their duties effectively, they must also attend vulnerable adult and child protection training and updates at the competency level appropriate to the work they do and in accordance with the local vulnerable adult and child protection training guidance. Health & Safety Assists in promoting and maintaining their own and others health, safety and security as defined in the PCN Health & Safety Policy, to include: Using personal security systems within the workplace according to practice guidelines Adhere to the guidance within the Lone Workers policy, when making home visits Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting potential risks identified Complies with policies for infection control and hand hygiene to reduce the spread of healthcare-associated infections. For clinical staff with direct patient contact, this will include compliance with clinical procedures and protocols, including uniform and dress code, the use of personal protective equipment policy, safe procedures for using aseptic techniques, and safe disposal of sharps All staff are required to attend mandatory training in Infection Control and be compliant with all measures known to be effective in reducing healthcare-associated infections Equality and Diversity Supports the equality, diversity, and rights of patients, carers and colleagues that includes: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respects the privacy, dignity, needs and beliefs of patients, carers and colleagues Flexibility This job description is not intended to be exhaustive. The post-holder will be expected to adopt a flexible attitude towards the duties outlined which may be subject to amendment at any time in consultation with the post-holder and in line with the needs of the organisation The post holder may be required to fulfil other duties, as agreed with the practice manager /line manager to meet the needs of the organisation. This will involve travel to other sites within the organisation Security It is the responsibility of all employees to work within the security policies and procedures of the practices they work at to protect the patients, staff, and visitors. This duty applies to the specific work area of the individual and the practice in general. You are expected to wear ID and to sign in and out of practices you are working at

Child and Family Support Worker - Supervised Family Time Team

Permanent, Full Time

£24,395 to £31,131 per annum

Location: Chelmsford

Closing Date: Tuesday 22nd October 2024 at 11.59pm

Here in Essex, we continue to raise the bar about practice and our investment in our workforce is second to none. It's an exciting time to join us. Not only have we been named Outstanding by Ofsted, we are delighted and at the same time humbled to have been crowned Social Work Employer of the Year for the second time in the last three years!

The Opportunity

The role of a Child and Family Support Worker in the Supervised Family Time service is vital for fostering positive connections between children in care and their birth families. This position involves supervising and facilitating family time sessions, ensuring a safe and supportive environment. Collaboration with social workers is essential to deliver tailored support that addresses the unique needs of each child and their family, aiding in assessments and case planning.

Supervised activities can range from practical assistance to emotional guidance, promoting the overall well-being and development of children and young people. The role also requires teamwork across various services, such as family support, fostering, and working with children with disabilities. Given the complexity and emotional demands of the job, a strong commitment, resilience, and a compassionate approach are crucial for success in this role.

Accountabilities

• Responsible for supporting social work teams to organise and facilitate supervised family time for children and families.
• Build strong, effective relationships with the child, young person and family which support relationship and strengths based social work practice. Maintain high standards of professionalism which contribute to the level of confidence in Children's Social Care.
• Responsible for highlighting issues and implementing plans to safeguard a child.
• Liaise and work collaboratively with internal and external professional partner agencies as relevant to the case (e.g., Social Workers, Schools, Health, Mental Health, Guardians), to gather accurate information that informs assessment and decisions about the plan for the child.
• Provide information and advice in relation to involvement/accessing of third-party agencies relevant to the needs of the child, young person, and family (e.g., benefits agencies, immigration, housing), where necessary acting as an advocate.
• Contributes to meetings, reviews, (case conferences and court hearings as appropriate to the service) to provide information which builds understanding of the child's needs.
• Accurate report writing is essential to this role in accordance with Children & Families policies and procedures, including case records on Mosaic
• Work collaboratively across the service, with internal and external professional partner agencies to contribute to the overall work and success of the team and ensure improved outcomes for children and families.
• Deliver support in accordance with the plan, as agreed by the case holding Social Worker where appropriate, this will normally be time limited, with measurable impact.

The Experience You Will Bring

Essential:

• Educated to RQF Level 3 (A Level/NVQ/BTEC) or equivalent experience.
• Experience of building strong, effective relationships with children and families in times of challenge and crisis.
• Experience and understanding of child development and play based activities with children and families.
• Knowledge and understanding of the issues impacting children, young people, and families, leading them to require support.

Desirable:

• Knowledge of Children's Act 1989 and 2004 and other legislative and policy guidance applicable within Social Care settings.
• Proven track record of working with partners and external agencies.
• Evidence of continuing professional development and in-depth knowledge in relevant professional area.
• A certificate in First Aid and/or knowledge of Sign Language.

The role requires you to be mobile throughout a wider operational area including travelling around the county of Essex and beyond, transporting service users and their belongings and to be able to do so in an emergency. Driving licence and car or the ability to meet the mobility requirements of the role through other means is essential.

Your new company
My client provides integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities they serve. Their services include responsive repairs, void refurbishments, compliance services and planned maintenance works.
Your new role
They are currently looking for two Customer Service Advisors to join their Basildon contract. You'll be responsible for liaising with clients, subcontractors, suppliers and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure their contractual Service Level Agreements are met, and no false promises are given. You'll liaise with supervisory teams and the regional buyers to ensure materials / equipment is ready for use at the agreed appointment times.Using their MSi system, you'll actively schedule available operatives and subcontractors for jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers' confidence.
What you'll need to succeed
Candidates will have good working knowledge of Microsoft Office, with strong administration, organisational and communication skills, both written and verbal. With excellent customer service skills, you'll have previous experience within the repair and maintenance sector, or a trade-based background, with good problem-solving skills.
What you'll get in return

• Profit Share Discretionary Annual Bonus Scheme
• 26 Days Holiday & Bank Hols
• Enhanced Pension Plan
• Healthcare Cash Plan (24hr GP, dental, optical, physio and more)
• Life Assurance & Accident Cover
• Share Save
• Enhanced Maternity & Paternity Pay
• Work Perks Discounts & Vouchers
• Buy & Sell Holiday
• Flexible Working & Flexible Bank Holidays
• Cycle to Work
• Volunteering (2 days paid)
• Learning & Development Opportunities
• Extensive Wellbeing Support, including EAP
• Loyalty & Values Awards
• Funded Professional Subscription

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Location: Chelmsford

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers
• Annual pay reviews based on cost of living

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

Are you a passionate individual looking for a rewarding career and opportunities for development? Join Care UK, an award-winning care provider as a Business Administrator. You’ll be a valuable member of our friendly, close-knit team, promoting the well-being of our residents and the successful running of our care home.

The Role


Manage the administration function within the home alongside the Home Manager
Provide Reception cover, promoting the home and company to customers, authorities, and colleagues
Effectively manager all people data using Care UK’s systems and processes
Assist with Recruitment & Selection and a variety of HR related responsibilities


Some of our benefits by joining the Care UK family


Wagestream- access your wages at any-time
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Health and Wellbeing support
Career progression


About You


Experienced in using Microsoft Office applications as well as bespoke IT systems.


We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

Support Worker (Female) Witham - £11.47 ph

Typical Shifts pattern Include: Early, Late, Weekends, Nights and Bank Holiday shifts

(e.g. 7am -2.30pm, 2.30pm-10pm, 10pm-7am)

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

We’re on the hunt for genuinely caring, hands-on Female Support Workers with a passion for enhancing the quality of life of the people we support.
As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!

Our residential service in Witham is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities such as Swimming, going to cinemas, going for meals out or river walks.

This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.

Why choose us?

You don’t need to have experience to be a fantastic Support Worker, what you need is a passion for enhancing the quality of life for the people we support, a desire to learn and a genuine caring attitude.

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

* Some of our roles require male or female employees only, where this is indicated it is a genuine occupational requirement, in accordance with the Equality Act 2010

About the company

Family-owned Kingsley Healthcare is a UK top 20 ranked care home group (carehome.co.uk) employing 2,000-plus staff and supporting 1,400 residents.

We have a sector-leading 4.7 Glassdoor rating and are proud to be a Real Living Wage employer. Furthermore, we are proud to have been ranked Number 1 in the UK for work wellbeing in recruiter Indeed’s Better Work Awards 2023. A true testament to Kingsley’s caring ethos.

As our Deputy Manager, you will assist in managing operations within the home in order to reach or exceed goals while assuring the provision of high-quality care. You will be in charge of overseeing the care staff and will be expected to assume full management in the event that the Home Manager is not present.

Through direct instruction and by setting a good example, you will assist in training and supervising care staff in all facets of their work. You will help the Home Manager with pre-admission assessments of residents, ensure that each resident's care plan and daily records are kept up to date, and foster effective communication with the residents' families and other organisations.

Reports to: Home Manager



This role could be for you if you have;

- Previous Deputy Home Manager experience.
- The ability to engage with the service users to understand their needs in order to provide excellent services of care.
- Good working knowledge of CQC standards.
- The ability to build and maintain excellent working relationships with external care professionals, families, visitors and staffing team.
- Ability to promote ownership of care programs by fully involving service users and their families in developing, agreeing and evaluating care programs within the home.



What will you get from the role?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.

Supervising Social Worker - Orange Grove

Contract type: Full-Time

Salary: Up to £37,000 (dependent on experience)

Contract term: Permanent

Hours: 37 hours per week

Benefits: £3,000 Car Allowance, 30 days Annual Leave (rising to 35 days with length of service) + Bank Holidays, Company Pension, Life Assurance x2, Employee Discount Scheme, Medical Cash Plan & Free Parking

Office Location: Hybrid working with an expectation to be in the office once a month (Albourne, West Sussex or Chislehurst)

Location: Essex, as a standard caseload, will be no more than 1 hour's drive (but flexibility will be required on occasion as part of team working)

About Us

Orange Grove was founded in 1996 by two social workers who understood that strong relationships held the key to successful fostering. As with all families, relationships matter. They provide a stable platform for growth, which is why we commit time, effort, and resources into nurturing them constantly.

We do this for the children in our care by getting to know them and providing a safe and positive family environment. We do it for our foster parents by treating them individually and tailoring our support to their needs. And we take care to build strong and positive relationships with local authorities and our other partners, so we can all work effectively together.

This has been at the heart of our philosophy ever since we were first set up over 20 years ago.

The Role

Orange Grove Fostercare Southern Counties registration covers the whole of the South, London, and Essex area. We are currently seeking a qualified and experienced Social Worker who is enthusiastic, committed, and has an appreciation of the role of the foster parent and their skills. We ask our Social Workers to take a collaborative approach with foster parents in order to promote meaningful and relevant supervision of placements. To have experience of working with foster parents as professional colleagues and working within a multi-discipline arena is essential, as is holding a full driving licence, being a confident driver, willing and able to travel across Hampshire and surrounding areas, with unrestricted access to your own car.

This is a demanding position that includes both a quality assurance role to maintain high standards and a training role for prospective and current foster parents. You will be an excellent report writer and able to work to strict deadlines.

You will be involved in the recruitment, training, and supervision of Foster Parents and promoting the welfare of children placed with Orange Grove Fostercare.

Requirements

• Hold a Social Care England recognised qualification in Social Work or equivalent
• Ideally previous experience of family placement work and foster care practice including the assessment of potential foster parents however, for the right candidate training and development is provided.
• A comprehensive working knowledge of all fostering regulations, child care law, and safeguarding legislation
• Excellent communication skills
• A commitment to high-quality practice
• Intermediate IT skills to include Microsoft Office (Word, Excel, Outlook, and PowerPoint) and databases
• Full driving licence with unrestricted access to your own car

Responsibilities

• Direct support of foster parents within a realistic caseload which enables a high level of supervision
• Provide regular supervision to allocated foster parents, enabling and monitoring their practice and ensuring their compliance with regulatory standards
• To work in partnership with children, young people and foster parents and other professionals, local authorities, and stakeholders, enabling full participation in assessment, planning, review, and decision making relating to safeguarding and child protection Have a full driving licence and unrestricted access to your own vehicle
• Be willing to undertake an Enhanced DBS check (cost will be met by Orange Grove Fostercare)

For an informal discussion please contact Leisa Sheridan 07552775374

Orange Grove Fostercare is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates.

Orange Grove Fostercare is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment

Are you an experienced Site Manager with SMSTS certification, lifting operations expertise, and a background in steel erecting? We are looking for a driven individual to join our team and lead the successful delivery of projects, ensuring safety, quality, and efficiency at every step.

This will be a 2 week contract initially but we have a wealth of clients we can put you in front of following the end of the job. You will be overseeing the extension of an Air Slide to move materials.

You must have previous experience of setting up a CDM area.

Key Responsibilities:

• Manage all on-site activities, ensuring projects are completed on time, within budget, and to the highest quality.
• Setting up a CDM Area.
• Lead on health and safety compliance, ensuring all lifting operations and steel erection processes meet strict safety regulations.
• Use your SMSTS qualification to ensure that all site operations adhere to industry and company standards.
• Oversee and plan lifting operations, ensuring the safe and efficient use of lifting equipment.
• Coordinate and communicate with contractors, site personnel, and stakeholders to deliver successful outcomes.

What We're Looking For:

• SMSTS certified with significant experience in lifting operations and steel erecting.
• Strong leadership skills with the ability to manage and motivate teams on-site.
• Excellent knowledge of health and safety regulations, particularly in relation to construction and lifting.
• Proven experience in delivering projects on time and within budget.
• Strong organisational and communication skills.

As an equal opportunities employer McGinley Support Services (Infrastructure) Ltd is committed to the equal treatment of all current and prospective applicants. We actively seek applications from all sectors of the community and particularly encourage applications from women, those with a disability (that is permissible to a safety-critical environment) and ethnically diverse or ethnic minority candidates, as these groups are underrepresented throughout the construction industry.

Proud member of the Disability Confident employer scheme

Job Description

Exciting Opportunity: Deputy Nurse Manager (RGN) - Specialising in Nursing, Dementia & Palliative Care

Salary: £45,000 - £47,0000

Full-Time Hours - Clinical and supernumerary hours

Are you an experienced and compassionate nursing leader ready to take the next step in your career? We are looking for a dynamic and motivated Deputy Nurse Manager to join our client's dedicated team in delivering exceptional care to older adults, with a specialised focus on dementia and palliative care.

As a key player in our leadership team, you will have the chance to shape the future of care in a warm and supportive environment that prioritises person-centred care and promotes the dignity and well-being of every resident.

About You:

• Nursing Qualification: You have a Registered General Nurse qualification and hold a valid UK NMC Pin
• Specialised Expertise: You have extensive experience in older adult care, particularly in dementia and palliative care settings.
• Inspiring Leader: You have a strong ability to lead, inspire, and motivate a diverse team while promoting a collaborative and inclusive workplace.
• Effective Communicator: Your excellent communication and interpersonal skills allow you to build trusting relationships with residents, their families, and your team.
• Regulatory Knowledge: You are well-versed in healthcare regulations and committed to delivering care that aligns with the latest standards and best practices.
• Passionate Advocate: You are dedicated to promoting diversity, equality, and inclusion within the workplace and in the delivery of care.

Benefits:

• Company sick pay scheme
• Workplace pension and life assurance
• Healthcare plan
• Comprehensive induction and ongoing training

Key Responsibilities:

• Leadership & Team Management: Support the Nurse Manager in leading a passionate team of nurses and care staff, ensuring the highest standards of care are maintained at all times.
• Resident-Centred Care: Oversee the creation and implementation of individualized, evidence-based care plans, tailored to meet the unique needs of each resident.
• Mentorship & Development: Act as a role model and mentor for junior staff, fostering a culture of continuous learning, growth, and excellence in clinical practice.
• Collaborative Care: Work closely with multidisciplinary teams, including doctors, therapists, and social workers, to enhance the quality of life and well-being of our residents.
• Clinical Leadership: Take charge of administration, medication management, and ensuring accurate and timely clinical record-keeping.
• Training & Staff Development: Lead the development and delivery of ongoing training programs, empowering staff to grow professionally and deliver top-quality care.

Reference: WILL79991/MW

INDNUR

For further information on this role, please see the attached detailed Job Description and Person Specification. The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application. Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form. All new staff appointed at the Trust are subject to a probationary period. Applications should be made online, however, queries regarding the application process, assistance with completion of the application form or if you require any adjustments (for applicants with a disability) please contact Amanda Vickers, Recruitment Advisor, on 01708 435000 ext. 5926. Further details regarding the post may be obtained by contacting the manager as per the contact details above.