Total 295 Customer Service job vacancies in Fort Gregg-Adams, Virginia

• Set up and maintain beverage line during meals to include coffee, soda, juice, milk, and ice cream dispensers.
• Serve food in cafeteria and replenish food in self service areas.
• Set in place grab and go merchandise to include soda, juice, milk, chips, fruit, salads, ice cream novelties, and sandwiches.
• Manually or using mechanical equipment, wash heavy pots and pans, dishes, trays, and service ware from the kitchen, dining room, catering functions and patient care units.
• Disassemble trays returned from dining area and dispose of waste in accordance with established safety and sanitation procedures.
• Serve as a cashier, operating the Point-of-Sale cash register system, collecting cash from customers, making exact change, and safeguarding cash according to established procedures.
• Portion and garnish desserts using portion control principles and maintains dessert bar serving area.
• Clean and sanitize dish room and pot and pan areas to include countertops, dishwashing machine, dish racks, tray return, scrapping sinks floors, and pot and pan machine.

• Reviews, analyzes, and interprets the Foreign Clearance Guide and documents submitted to determine eligibility and type of passport is authorized and determine VISA entry requirements for foreign countries.
• Examines evidence of citizenship submitted with applications to determine and judge authenticity in relation to the requirements of law, regulation, and procedure for the issuance of passports and VISAs.
• Plans, coordinates, and supports VISA/Passport acceptance for large-scale deployments.
• Manages and oversees a mail room operation that accepts/ships over 41,000 packages, annually.
• Assists with processing applications for Flag/General Officers, SESs and other high-level officials that may require expedite service and other cases requiring special controls.
• Plans, oversees, assigns, and evaluates of the work of subordinates.

• Performs analysis, evaluation and oversight of all aspects of the planning, programming, budgeting and execution of major Project Management (PM) programs.
• Uses knowledge of administrative, acquisition, program and budgetary laws, policies, regulations, and precedents to review and evaluate date pertaining to the budgets for substantive programs and to provide expert guidance and advice to management.
• Serves as expert planner, analyst, and advisor to the PEO/PM on program cost analysis, annual/multi-year and long-range fiscal/program planning, contractual, and/or commercial issues for key agency programs.
• Recommends reprogramming of funds, as necessary, to accommodate newly assigned functions or program restructuring, anticipating future problems, or issues that may develop.
• Serves as a senior analyst performing a wide variety of budget functions involving the formulation, justification, and/or execution of budgets that support overall operations or major substantive programs or projects in the PEO/PM.
• Establishes schedules for planning, coordination and accomplishment of work to facilitate the acquisition and/or work process.

Functions:
Lifecycle management of advanced imaging or radiological devices to include physical and network support. Completes both routine and complex assignments involved in the installation, maintenance, modification, troubleshooting, repair and calibration of these complex therapeutic and diagnostic devices and systems. Utilizes comprehensive knowledge of imaging techniques, technologies, radiological practices and procedures in resolving highly complex equipment failures that have immediate risks to patient safety. Coordinates and works effectively with other facility support departments including but not limited to Facilities Management Service (FMS), Office of Information Technology (OIT), Sterile Processing Service (SPS), and Environmental Management Service (EMS). Specific tasks include but are not limited to incoming inspections, regular and unscheduled maintenance, and planning for end of life replacement in conjunction with clinical services. Utilizes advanced radiological test equipment including but not limited to radiation dosimeters, calibration phantoms, high voltage testing devices, KV and MA meters and monitor calibration devices in addition to common test equipment including electrical safety analyzers, oscilloscopes, patient simulators, pulse generators, network analyzers, and multimeters, among others.

- Troubleshoots and maintains radiology information systems and interfaces (i.e. HL7, DICOM, TCP/IP) with EHR alongside PACS Administrators, OIT, BESS (Biomedical Information Systems) and other experts. Manages these systems as assigned.

- Performs advanced testing and troubleshooting of advanced imaging or radiological devices involving their interfaces and connections to other medical devices or information systems either directly or through the facility's hardwired and wireless networks. Adheres to Medical Device Isolation Architecture (MDIA) Guidelines in both pre-procurement and during system implementation, and system management. Loads operating system (OS) and clinical application software as needed. Executes VA guidelines when responding to network incident response (due to infection, loss of services or regional and local policy changes).

- As assigned, employee is responsible for lifecycle management of other medical devices and systems such as life support, dialysis, and monitoring to include physical and network support. Completes both routine
and complex assignments involved in the installation, maintenance, modification, troubleshooting, repair and calibration of these complex therapeutic, diagnostic and life support medical devices and systems. Specific tasks include but are not limited to incoming inspections, regular and unscheduled maintenance, and planning for end of life replacement in conjunction with clinical services.

- Maintains functional knowledge of relevant safety codes and standards of regulatory bodies including but not limited to The Joint Commission (TJC), National Fire Protection Association (NFPA), Food and Drug Administration (FDA), Nuclear Regulatory Commission (NRC), Association for the Advancement of Medical Instrumentation (AAMI), American College of Radiology (ACR), Center for Devices and Radiological Health (CDRH).

- Documents all work performed in the computerized maintenance management system (CMMS). This documentation is completed in accordance with regulatory body requirements, Healthcare Technology Management (HTM) Documentation of Services guidelines and other organizational requirements. Maintains required medical physicist reports and other device reports for all assigned imaging devices.

- As assigned, functions as a Contracting Officer Representative (COR) and keeps appropriate certification levels. Uses knowledge of government contract procedures and documentation requirements to develop statements of work, sole source justifications, other applicable documentation (6550, Independent Government Cost Estimate (IGCE), etc.) and to oversee vendor work. Collaborates with Logistics and Contracting to procure parts and services; functions as a purchase card holder, as required.

- Investigates, remediates and documents recalls and safety alerts within established timeframes. Participates in local safety improvement processes such as Root Cause Analysis (RCA), safety work groups, and Environment of Care Rounds. Identifies hazards during routine job performance and takes action to ensure they are addressed and corrected.

Represents Biomedical/Clinical Engineering department as delegated by supervisor.

Work Schedule: Monday through Friday 7:45 am to 4:30 pm
Compressed/Flexible:Not Authorized
Telework: Not Authorized
Virtual: This is not a virtual position.
Functional Statement #: 00000
Relocation/Recruitment Incentives: Authorized, for highly qualified applicants up to 15K.
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required

• Receive patients, visitors, and telephone calls; refers calls to appropriate staff; escorts patients into treatment areas, as needed.
• Answers routine medical, personnel, and administrative inquiries; and confirms eligibility; maintains patient logs.
• Retrieve and file medical records.
• Type correspondence, memorandums, and reports. Ensure proper format, spelling, punctuation, and medical terminology is used in all correspondence and record documentation.

• Monitors all phases of assigned contracts from inception to completion.
• Prepares Performance Work Statements, Statements of Work and associated contract documents and ensures that contract packages are complete with all documentation as in accordance with governing regulations.
• Coordinates the provisions of various service and requirement contracts and verifies invoices for payment of funds to the vendors.
• Performs a variety of activities relating to the preparation and coordination of documentation and provides other special program support related activities.

Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf
Licensed Practical Nurse - vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-LPN-Career-Flyer.pdf

Practices within Patient Care Services for Primary Care Services of Montana VA Healthcare System at Fort Harrison Ambulatory Care and/or CBOCs and supports the mission and vision of Patient Care Services and the Healthcare System. The PACT LPN serves adult and elderly Veterans needing Primary Care Services.

Provides full range of practical nursing care for primary care; provides effective education to patients and/or family members in relation to medication, and/or prescribed treatment regimes; interacts with patients, family members, professional and other supportive personnel involved in delivery of patient care; prepares, administers, and appropriately documents actions taken specific to commonly prescribed oral, topical, subcutaneous, intramuscular, and intravenous medications as permitted by approved local policy; documents all observations, treatments, and nursing care provided in the computer record; recognizes the need for and to institute emergency measures, when indicated, promptly seeking assistance of RN, Licensed Independent Practitioner, or MD, and assists in de-escalation of patients as needed; recognizes and responds to breakage/malfunction of equipment, safety hazards, and supply deficiencies; assists in maintaining a safe and therapeutic patient environment.

An integral role in PACT, the LPN will function as a nursing team member within the scope of practice determined by licensure and Healthcare System policy and procedure standards. He/she uses standardized procedures in the observation and care of the ill and provides health promotion and patient teaching under the supervision of a Registered Nurse.

The PACT LPN is responsible for observing, recording, changes in patient's condition as well as assisting in the development and revision of the patient driven holistic plan of care.

Demonstrates active collaboration and communication with the Teamlet (Patient, Primary Care Provider, RN Care Manager, Medical Support Assistant), and the larger team (family/caregiver, internal and community-based services, ancillary services, and other disciplines involved in providing care to the patient.

Work Schedule: Monday-Friday 8:00am-4:30pm
Recruitment Incentive (Sign-on Bonus): Not Authorized
Permanent Change of Station (Relocation Assistance): Not Authorized
Pay: Competitive salary and regular salary increases.
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Telework: Not Available
Virtual: This is not a virtual position.
Functional Statement #: 52837-A, 52838-A, 52839-A & 52840-A
Permanent Change of Station (PCS): Not Authorized

Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf
Licensed Practical Nurse - vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-LPN-Career-Flyer.pdf

Practices within Patient Care Services for Primary Care Services of Montana VA Healthcare System at Fort Harrison Ambulatory Care and/or CBOCs and supports the mission and vision of Patient Care Services and the Healthcare System. The PACT LPN serves adult and elderly Veterans needing Primary Care Services.

Provides full range of practical nursing care for primary care; provides effective education to patients and/or family members in relation to medication, and/or prescribed treatment regimes; interacts with patients, family members, professional and other supportive personnel involved in delivery of patient care; prepares, administers, and appropriately documents actions taken specific to commonly prescribed oral, topical, subcutaneous, intramuscular, and intravenous medications as permitted by approved local policy; documents all observations, treatments, and nursing care provided in the computer record; recognizes the need for and to institute emergency measures, when indicated, promptly seeking assistance of RN, Licensed Independent Practitioner, or MD, and assists in de-escalation of patients as needed; recognizes and responds to breakage/malfunction of equipment, safety hazards, and supply deficiencies; assists in maintaining a safe and therapeutic patient environment.

An integral role in PACT, the LPN will function as a nursing team member within the scope of practice determined by licensure and Healthcare System policy and procedure standards. He/she uses standardized procedures in the observation and care of the ill and provides health promotion and patient teaching under the supervision of a Registered Nurse.

The PACT LPN is responsible for observing, recording, changes in patient's condition as well as assisting in the development and revision of the patient driven holistic plan of care.

Demonstrates active collaboration and communication with the Teamlet (Patient, Primary Care Provider, RN Care Manager, Medical Support Assistant), and the larger team (family/caregiver, internal and community-based services, ancillary services, and other disciplines involved in providing care to the patient.

Work Schedule: Monday-Friday 8:00am-4:30pm
Recruitment Incentive (Sign-on Bonus): Not Authorized
Permanent Change of Station (Relocation Assistance): Not Authorized
Pay: Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year). Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.
Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Telework: Not Available
Virtual: This is not a virtual position.
Functional Statement #: 52837-A, 52838-A, 52839-A & 52840-A
Permanent Change of Station (PCS): Not Authorized

• Serves as the clinic Veterinarian performing wellness appointments on a population of privately-owned animals and advising owners on proper immunizations and disease prevention.
• Examine animals, treat diseases and injuries, conduct surgeries. Perform administrative duties such as maintaining legal medical health records.
• Collect body tissue, feces, blood, urine, and other body fluids for examination and diagnostic testing.
• Performs and interprets laboratory findings. Issues health certificates.
• Provides direction and oversight to Animal Health Assistants with regards to veterinary nursing skills, veterinary medical standards, and animal care.

• Receives children, youth, parents, and other visitors in a courteous and professional manner. Answers telephones, ascertains nature of call, and directs caller to appropriate staff.
• Ensures parents, children, youth, and visitors properly sign into the program prior to passing the reception area of the facility. Monitors children’s departure to ensure only authorized individuals remove them from the building.
• Registers/terminates children/youth within the CYS program and/or waiting list database. Utilizes the Child and Youth Management System (CYMS) to record transactions for customers and to enter data into predefined categories for reports and tracking.
• Provides administrative support including mail preparation, copying, distribution, correspondence, memorandums, briefings, Daily Activity Reports, and other requirements for day-to-day operations.
• Articulates policies relating to patron fees, waiting lists, enrollments, terminations, and program events. Coordinates vacancies and reservations for the hourly care program as required.

Major duties include but are not limited to the following:

• Set up assigned station with the correct supplies and food items;
• Serve food cafeteria style by placing uniform portions of food on customers'/patients'/residents' plates;
• Break down and clean the station when assigned;
• Set up dining room tables for service, place food and beverages on tables, and replenish items as necessary;
• Return soiled trays and dishes to the dish room;
• Deliver meal trays to the patients' bedsides and report the patients' comments and complaints to the supervisor or dietitian;
• Prepare beverages according to the number of servings required;
• Prepare fresh fruit/cold salads/dressings/sandwich fillings and cold sandwiches and simple cold desserts in specified quantities;
• Sort, wash, peel and cut cold foods using knives or other equipment;
• Provide assistance to cooks in the food preparation area, such as weigh, measure and assemble ingredients according to standardized recipes;
• Prepare uncooked food items, such as sandwich spread and salad dressings;
• Operate and break down and clean all equipment assigned to food service and related areas;
• Portion food items into standard serving sizes using the proper utensils and specified dishware;
• Prepare boxed/to go meals;
• Select and place correct items on patient trays;
• Read and interpret a regular or modified menu, individual diet cards, tray tickets or patient selections;
• Identify obvious discrepancies between the prescribed diets and the food items designated by the menu;
• Decide what food items to serve for the most common diets;
• Perform heavy-duty cleaning tasks throughout the food service and related areas;
• Separate food waste, trash/recyclables from dishes, glasses and silverware;
• Unload food/tray delivery carts;
• Store sanitized dishes, glasses and silverware;
• Scrape, soak, scour, and scrub cookware and utensils;
• Move garbage cans when collecting and transferring trash from the work area to the disposal area; and
• Performs other directly related duties as assigned.

The major duties of the Economist position include, but are not limited to, the following:

• Perform as a technical expert in nonmarket valuation and input-output modeling
• Manage projects for economic protocols and analyses
• Conduct technical writing/reporting/documentation of economics data results
• Apply policy regarding Federal statutes and regulations for required economic analyses
• Apply research methods, analytical techniques, and peer-review processes in economics.

• Prepare, track and execute staff and functional meetings to include command and staff, training meetings, and training briefs.
• Prepare and manage operational tracking reports and updates using commercial and military automated systems.
• Assist the Company Commander by maintaining administrative personnel records of permanent party members and trainees as well as maintaining forms and publications.
• Maintain files, records of equipment and furniture, and administrative taskings for the daily operations of the Battalion.
• Conduct in processing of permanent party members, assist permanent party members in obtaining information or referral to appropriate offices for personnel, pay and travel actions.
• Prepare daily and monthly status reports and feeder information for input to the Battalion Operations Point of Contact.
• Ensure training requirements are tracked, and training arrangements are made through channels and fitness tests are completed.
• Ensure training schedules are fully utilized, shortfalls are identified and rectified, logistical support has been arranged that may include transportation to and from barracks, dining facilities, training sites without scheduling conflicts.
• Use a government vehicle for distribution or supply runs as needed.

• Prepare, track and execute staff and functional meetings to include command and staff, training meetings, and training briefs.
• Prepare and manage operational tracking reports and updates using commercial and military automated systems.
• Assist the Company Commander by maintaining administrative personnel records of permanent party members and trainees as well as maintaining forms and publications.
• Maintain files, records of equipment and furniture, and administrative taskings for the daily operations of the Battalion.
• Conduct in processing of permanent party members, assist permanent party members in obtaining information or referral to appropriate offices for personnel, pay and travel actions.
• Prepare daily and monthly status reports and feeder information for input to the Battalion Operations Point of Contact.
• Ensure training requirements are tracked, and training arrangements are made through channels and fitness tests are completed.
• Ensure training schedules are fully utilized, shortfalls are identified and rectified, logistical support has been arranged that may include transportation to and from barracks, dining facilities, training sites without scheduling conflicts.
• Use a government vehicle for distribution or supply runs as needed.

• Analyze software and hardware problems to determine cause of system and component failures.
• Manage permissions, system configuration and resources, analyze content a storage, set up alerts and enforce policies.
• Maintain up-to-date minimum resource requirement guides for all supported software packages, and working knowledge of the packages, and hardware devices.
• Utilizes and interprets a wide variety of technical manuals, guides and references to setup, install, troubleshoot and upgrade computer devices and related software.
• Ensures that the life-cycle-replacement (LCR) of information and associated IT assets, to include collection, processing, storage and disposal, is effectively managed and integrated throughout the Command.
• Manages Directorate Active Directory (AD) accounts and their compliance, and Enterprise Email and requests.
• Maintains client computer security and ensures system integrity.