Total 27 Customer Service job vacancies in Glasgow, Montana

About The Role
In your role as a Care Assistant at HC-One, you’ll value kindness above all. It touches upon every aspect of our Dementia, Nursing, Residential and Specialist care homes. Every single person who works here understands that our residents are people just like them with their own stories to tell.

By joining HC-One you’ll have a wonderful opportunity to give something back to those people.

Right now, we’re looking for an enthusiastic and committed Care Assistant to join the team at our care home. Whether we're providing long or short-term, convalescence, respite or palliative care, our focus is on providing the highest quality service at all times.

As a Care Assistant under the guidance of a Registered Nurse, taking responsibility for the physical and emotional well being and social needs of our residents. Assisting residents with personal care activities such as washing, personal hygiene, dressing and assisting with meals.
Delivering a level of care that truly comes from the heart. It’s about making sure our residents never lose their dignity or sense of individuality as you get involved in general activities within the care home. And, whether you’re helping someone with limited mobility to learn to use an aid, offering emotional support to a confused or distressed resident or delivering care to someone at the end of their life, you’ll always have their well-being in mind above anything else.
Safeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.
About HC-One
At HC-One, kindness is more than a word. It is a belief that caring for people means caring about what matters most to them so we can support them to lead their best possible life.
To be able to provide the kindest possible care there are 5 qualities that everyone who is part of the HC-One team shows up with, supports and coaches in each other every single day. We call these 5 qualities Kindness the HC-One Way: We are curious and ask questions, look for clues and seek to understand. We are compassionate and try to walk in the shoes of others. We're creative yet practical, using our imagination to make things happen. We are courageous in how we support residents to live the life they want, and we can always be counted on.
We champion inclusivity, fostering a workplace where everyone feels valued and can be themselves. Our diverse and inclusive workforce allows us to learn from each other and better represent the communities we serve.
Our dedicated, professional colleagues strive to always deliver outstanding care – and we care about our talented teams too, supporting them in their professional and personal growth. We are committed to developing people that work for us through robust career pathways, CPD and post graduate programmes. Throughout your career, HC-One will invest in you with great opportunities to progress into regional and national roles.
We’ll provide full training, so it’s a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your well-being:

- Great work life balance
- An hourly rate is subject to experience and qualifications
- Paid Enhanced DBS/PVG
- Free uniform
- During a shift of eight hours or more a nutritious meal will be available
- Company pension scheme
- 28 days annual leave inclusive of bank holidays
- Group life assurance cover
- Wagestream - financial wellbeing and flexible access to pay as you need it
- Award-winning learning and development and support to achieve qualifications
- GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
- An opportunity to learn from experienced colleagues as part of an outstanding and committed team
- Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
- Excellent recognition schemes such as ‘Kindness in Care’ and Long Service Awards
- An attractive refer a friend scheme of up to £1000 per referral, depending on the role

We prioritise inclusive working practices and invite applicants from all backgrounds into our HC-One family. We are committed to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one with full support provided on your journey.

About The Role

As a Senior Care Assistant at HC One, Kindness will be at the core of everything you do. It touches upon every aspect of our Dementia, Nursing, Residential and Specialist care homes. Every single person who works here understands that our residents are people just like them with their own stories to tell. And, by joining us, you’ll have a wonderful opportunity to give something back to those people.

For you, that will mean planning and implementing the kind of care that will give our residents a real sense of security, dignity and independence. You will get to know our residents and their families – helping to ensure we deliver truly personalised care plans. Leading a team of Care Assistants, you will be responsible for maintaining the highest standards of care and you’ll be a real influence on the rest of the team. Whether you are showing someone how to use a walking frame, helping someone at the end of their life to eat a meal or talking to a resident’s family on the phone, you’ll do so with a sense of kindness, above anything else. Assisting the Registered Nurse and Care Manager, you will be involved in providing essential physical and mental stimulation through a range of social and recreational activities, as well as administering medication.

One of your key responsibilities as Senior Care Assistant is to maintain accurate records of the job you do and build strong relationships with the rest of your team.

Ideally, you’ll have completed a Level 2 Diploma S/NVQ in Adult Care and are prepared to work towards Level 3 qualification in Adult Care or equivalent, a background in person centered care planning and knowledge of caring for people with dementia. What’s essential, though, is your brilliant positive energy and natural ability to get along with people. You’ll know what good record keeping looks like and be able to manage your time effectively. And, whenever you communicate with a resident or co-worker, you’ll be truly considerate and kind.

About HC-One
At HC-One, kindness is more than a word. It is a belief that caring for people means caring about what matters most to them so we can support them to lead their best possible life.
To be able to provide the kindest possible care there are 5 qualities that everyone who is part of the HC-One team shows up with, supports and coaches in each other every single day. We call these 5 qualities Kindness the HC-One Way: We are curious and ask questions, look for clues and seek to understand. We are compassionate and try to walk in the shoes of others. We're creative yet practical, using our imagination to make things happen. We are courageous in how we support residents to live the life they want, and we can always be counted on.
We champion inclusivity, fostering a workplace where everyone feels valued and can be themselves. Our diverse and inclusive workforce allows us to learn from each other and better represent the communities we serve.
Safeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.

We’ll provide full training, so it’s a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career as a Senior Care Assistant we will invest in you, and you will enjoy additional support and benefits including:

- Paid Enhanced DBS/PVG
- Hourly rate is subject to experience and qualifications
- Free uniform
- During a shift of eight hours or more a nutritious meal will be available
- Company pension scheme
- 28 days annual leave inclusive of bank holidays
- Group life assurance cover
- Wagestream - financial wellbeing and flexible access to pay as you need it
- Award-winning learning and development and support to achieve qualifications.
- GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
- An opportunity to learn from experienced colleagues as part of an outstanding and committed team.
- Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners.
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
- Excellent recognition schemes such as ‘Kindness in Care’ and Long Service Awards
- An attractive refer a friend scheme of up to £1000 per referral, depending on the role

We are passionate about ensuring that our current and future Colleagues can be their true selves, and that our workforce represents the communities we serve. We prioritise inclusive working practices and invite applicants from all backgrounds into our HC-One family and we are committed to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one.

Be a successful applicant. Watch this 5 minute video to learn how to create a federal resume.

• Operates and performs operator maintenance on one or more motor vehicles including pickup trucks, panel trucks, sedans, and crew cab pickup trucks.
• Vehicles are driven at highway speeds to transport supplies, materials, or equipment and tools to their destinations throughout rural or urban areas on park and/or public roads in a full range of traffic conditions (or the equivalent).
• Loads cargo onto the vehicle, using appropriate tie-downs such as chains, binders, or straps for transit on public roads at highway speeds or under similar driving circumstances.

Grand Teton National Park positions will be assigned to support the parks recycling programs which includes hauling materials to recycling centers, knowledge of common recycling practices and maintain accurate records of recycling and waste diversion.

Starting at $24.60 Per Hour (WG 5)

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Major duties include but are not limited to:

• Process and catalog archival collections.
• Digitize and make available to the public historic maps, architectural drawings, and other oversized materials.
• Perform basic arrangement and description of archival collections, conducts condition assessment, and performs basic preservation actions.
• Write descriptions, develop metadata, and catalog materials in the National Park Service Collections Management System (MCMS) and local bibliographic utilities.
• Participate in outreach activities to highlight project and promote awareness of and use of collection materials.

Starting at $23.49 Per Hour (GS 7)

Be a successful applicant. Watch this 5 minute video to learn how to create a federal resume.

Major Duties include:

• Involves construction, alterations, installation, repair, and modification of items and structures such as roofing, framework, rafters, concrete forms, walls, doors, finished paneling, window frames, interior and exterior trims, staircases, trusses, beams, flooring, and miscellaneous items such as workbenches, countertops, bookcases, equipment cabinets, and computer consoles where accuracy, spacing, and fit are essential and structural soundness and appearance are important.- Constructs, rehabilitates, modifies, and assembles from blueprints, sketches, and verbal instructions, structures such as framework, rafters, doors, finished paneling, windows, interior and exterior trims, staircases, trusses and beams, small buildings, building interior finishing, etc., where accuracy and spacing are essential and require journeyman level skills and abilities.
• Repairs doors and windows, wood substitute items, exterior siding, flooring and interior fabric as necessary in the course of stabilization/restoration and to ensure completeness and structural integrity. Repairs roof sheathing and rafters as required.
• Fabricates duplicate replacements of deteriorated wood members such as moldings, beams, timbers, and stairways. Construction of difficult angle and curved cuts must be exact. Must be able to improvise with materials and supplies available because distance from supplier. Performs manual tasks such as loading and unloading supplies.
• Performs various log replacement and repair techniques which involve splicing and notching of logs using hand tools and power tools such as draw knife, slick, chisels, gouges, adze, hatchet, ax, chainsaw, grinder, scribes, beetle, and drills. Makes sure that all repairs or replacements are done in accordance with the Secretary of the Interiors Standards for Treatment of Historic Properties.

Starting at $33.54 Per Hour (WG 9)

Duties include but are not limited to:

• Performs regular wilderness and backcountry patrols as a trainee or under the direction of other wilderness rangers ranging from day trips to multi-day overnight camping trips, via foot. Routine backcountry patrol duties and responsibilities include: collecting inventory and monitoring data and evaluations, patrol reports, visitor contacts, routine trail maintenance, and inspection, inventory, and repair of backcountry facilities (campgrounds, pit toilets, and patrol cabins). Incumbent will be expected to assist with search and rescue (SAR) operations and perform emergency medical services (EMS) as needed.
• Assisting other wilderness rangers as a trainee with various projects in the backcountry in each district as needs arise. Examples would include evaluation and rehabilitation of campsite facilities, pit toilets, and/or trail infrastructure. Other duties include vegetation monitoring, wilderness character monitoring, campsite evaluations, and backcountry resource impacts.
• Assisting with field implementation of the Wilderness Implementation Schedule (WIS) as a student trainee, which are the strategies for managing the wilderness and backcountry park wide. Assist with wilderness character monitoring using Glacier's wilderness character monitoring format.
• As a trainee monitoring bear activity and participating in bear management training and entering data into the Bear Management Inventory and Monitoring System (BIMS). May also participate in other park training in EMS, SAR, and Backcountry Operations as a trainee.
• Become trained in Leave No Trace outdoor ethics and be able to demonstrate and explain to visitors.

Starting at $16.95 Per Hour (GS 4)

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Major duties for this position include but are not to:

• Serves as VIP initial contact point and supervisor of wilderness volunteers, river volunteers, preventative search and rescue volunteers (PSAR), and bike volunteers.
• Serves as a contact for the organization and in coordinating with volunteers and partners on the volunteer program administrative
• requirements.
• Schedules and trains volunteers and provides technical support and training for wilderness and river related projects.
• Leads field work for certain projects and coordinates with other work units to aid projects park wide.
• Performs standard and non-standard administrative support, clerical assignments, field leadership of certain wilderness projects, field patrols to monitor resources and develop projects, and resolution of problems in support of a wilderness/backcountry volunteer program.

Starting at $23.49 Per Hour (GS 7)

• Maintain the appointment system and RPMS and organizes appointments to accurately reflect routine clinics, specialty clinics and the medical provider's schedules. Schedule appointments to accommodate the medical and personal needs of patients.
• Institutes corrective action to reschedule appointments and notifies patient when there is a change in provider schedule or cancellation for urgent or emergent situations. Perform clerical duties related to patient referrals, notify appropriate personnel and route patient records according to established protocols.
• Receptionist duties include: receive phone calls and assess the patient's need for routine, urgent and emergent appointments with appropriate providers and clinic; answer inquired of a general nature by; nursing staff, physician staff, other departments, visitors, and patients, assist them in a friendly and cooperative manner; receive and relay messages to personnel on units and use proper telephone etiquette.
• Transcribe physician orders pertaining to diagnostic tests, keep patient records in order with all forms properly identified; copies and compile other data as directed. Apply a more extensive knowledge of medical practice and terminology and judgment based on substantial experience in medical record keeping.

Starting at $39,576 Per Year (GS 5-6)

• Maintain information systems and applications in relation to the pharmacy department.
• Coordinator for implementation and verification of new packages, program development, enhancement, troubleshooting, and problem prevention.
• Select procure, prepare, and dispense medications as prescribed.
• Counsel patients on use, storage, cautions and side effects of medications of drug therapy.
• Review patient medical record for safety, appropriateness, and effectiveness of drug therapy

READVERTISEMENT - This position is being re-advertised to solicit additional applications. Applicants who applied previously need not reapply unless submitting updated and/or missing information.

NOTE: This position is being announced concurrently under the Excepted Service/Merit Promotion procedures.
Please review vacancy announcement number IHS-24-BI-12520149-ESEP/MP; for eligibility requirements.

Starting at $131,761 Per Year (GS 12)

• Maintain information systems and applications in relation to the pharmacy department.
• Coordinator for implementation and verification of new packages, program development, enhancement, troubleshooting, and problem prevention.
• Select procure, prepare, and dispense medications as prescribed.
• Counsel patients on use, storage, cautions and side effects of medications of drug therapy.
• Review patient medical record for safety, appropriateness, and effectiveness of drug therapy

READVERTISEMENT - This position is being re-advertised to solicit additional applications. Applicants who applied previously need not reapply unless submitting updated and/or missing information.

NOTE: This position is being announced concurrently under the Direct Hiring procedures.
Please review vacancy announcement number IHS-24-BI-12520150-DH; for eligibility requirements.

Starting at $131,761 Per Year (GS 12)

• Develops, coordinates and integrates program plans in accordance with policies and directives that provide program goals and operating guidelines relating to the administration and management of the program.
• Makes recommendations on the modification, extension, and discontinuance of program supported projects and activities
• Develops and documents reports, manuals and correspondence on pertinent subjects and issues
• Interprets, assembles, and analyzes statistical and narrative materials on program workloads and costs by reviewing and analyzing funding and making recommendations on necessary control measures to remain within the availability of funds.
• Establish and maintain effective working relationships with tribes, public, federal and local agencies in resolving issues.

Starting at $143,736 Per Year (GS 15)

• Functions as a charge nurse overseeing nursing care to a group of patients. Delegates nursing duties to licensed and unlicensed staff.
• Prepares assignments, guidance and leadership to nursing personnel of varied skill levels including nursing assistants, ward clerks, practical nurses, staff nurses, nursing students and others. Accepts responsibilities.
• Participates in and provides leadership for Quality Assurance activities, such as nursing audits, discharge planning, infection control and nursing care conferences. Will provide leadership to other nursing staff on the performance improvement process.
• Provides comprehensive nursing care to patients based on nursing assessment and on the physician's medical plan of care.
• Utilizes the nursing process to identify individual patient problems and to develop, implement and evaluate patient care plans. Function as a resource to other nursing staff on the unit in the development of care plans.

Starting at $87,618 Per Year (GS 10)

New opportunity - Compliance Officer - Glasgow base, Hybrid working


About Bield

Bield is one of the largest providers of housing and support services to older people in Scotland. Our new corporate strategy, Setting the Pace, details our ambitions to play a leading role in meeting the housing needs of older people in Scotland by providing high-quality, highly responsive and personalised services. Our tenants are at the heart of everything we do, and our vision is for independent living, with our tenants at the centre of an integrated network of preventative services, within established communities, to support healthy ageing in place.



The Role

To post-holder will be responsible for the day to day management of various service contracts. They will drive excellence through innovation and best practice service delivery, underpinned by strong record keeping that allows Bield to manage performance. They will be responsible for preparing and maintaining contract documentation, preparing and procuring tenders, managing and meeting contractors including visiting sites to ensure a quality service is received within budget and delivered on time.


The Candidate

This opportunity seeks a candidate with significant experience in the delivery of maintenance contracts and contractor management, preferably within housing or the public sector. Understanding of housing legislation and experience in using procurement and invoicing systems as well as repair/asset management systems are essential requirements for the role. You will need excellent interpersonal, verbal and written communication skills to liaise with contractors, customers, local staff, local authority departments and members of the public.

The successful candidate will have significant experience in a similar or related role and must have technical skills to understand drawings, specifications and to identify and assess risks. You will have a genuine interest in and an open, flexible approach to the promotion of excellent standards of care for older people, combined with analytical and problem solving skills to be able to advise on solutions.


Full driving licence and access to a roadworthy vehicle insured for business use are essential requirements of the role.



For further information and a full Job and Person Specification please refer to the Role Profile and Application Pack on our recruitment portal.



We offer
Bield aspires to be an employer of choice, and our people are at the heart of our success. We are committed to developing your skills and creating career development opportunities. In return for your valuable contribution, Bield will also offer you:
- A competitive salary benchmarked within the market
- 34 days’ annual leave each year (including of public holidays) pro rata
- Access to a wide range of learning and development opportunities
- Contributory pension scheme with generous employer contributions
- Enhanced company sick and family friendly pay
- Access to Simply Health healthcare cash plan and discounts on shopping, meals out and other activities.
- Access to savings and borrowing via credit union
- Cycle to Work Scheme.
- Employee Assistance Programme and other initiatives to support your wellbeing



In order to be considered for the role, click 'apply' to complete an online application.



If you’d like further information or if you require this information in an alternative format, please call the HR team or email us on HR@bield.co.uk.


Bield Housing & Care Scottish Charity SC006878 I Property Factor PF000146

Proud member of the Disability Confident employer scheme

New opportunity - Compliance Assistant - Glasgow base, Hybrid working


About Bield

Bield is one of the largest providers of housing and support services to older people in Scotland. Our new corporate strategy, Setting the Pace, details our ambitions to play a leading role in meeting the housing needs of older people in Scotland by providing high-quality, highly responsive and personalised services. Our tenants are at the heart of everything we do, and our vision is for independent living, with our tenants at the centre of an integrated network of preventative services, within established communities, to support healthy ageing in place.



The Role

To post-holder will competently administer all service & compliance contracts on Bield’s Asset Management System. The Compliance Assistant duties include scheduling appointment visits and issuing tenant correspondence, monitoring progress against planned service programmes, recording/updating all service visit data, asset management, processing invoices as required, liaising closely with all members of Bield staff to ensure continuity of service.


The Candidate

This opportunity seeks a candidate with significant relevant experience in an administrative role within housing or similar service based sector. You will need excellent interpersonal, verbal and written communication skills to liaise with contractors, customers, local staff, local authority departments and members of the public.

The successful candidate will have good IT skills in word processing, spread sheets and asset management systems and ideally have experience in working with a computerised repair/asset management system. You will have the ability to provide highly effective administrative & organisational skills to effectively prioritise, plan and coordinate a workload across a variety of buildings in different locations as well as a genuine interest in and an open flexible approach to the promotion of excellent standards of care for older people.



For further information and a full Job and Person Specification please refer to the Role Profile and Application Pack on our recruitment portal.



We offer
Bield aspires to be an employer of choice, and our people are at the heart of our success. We are committed to developing your skills and creating career development opportunities. In return for your valuable contribution, Bield will also offer you:
- A competitive salary benchmarked within the market
- 34 days’ annual leave each year (including of public holidays) pro rata
- Access to a wide range of learning and development opportunities
- Contributory pension scheme with generous employer contributions
- Enhanced company sick and family friendly pay
- Access to Simply Health healthcare cash plan and discounts on shopping, meals out and other activities.
- Access to savings and borrowing via credit union
- Cycle to Work Scheme.
- Employee Assistance Programme and other initiatives to support your wellbeing



In order to be considered for the role, click 'apply' to complete an online application.



If you’d like further information or if you require this information in an alternative format, please call the HR team or email us on HR@bield.co.uk.


Bield Housing & Care Scottish Charity SC006878 I Property Factor PF000146

Proud member of the Disability Confident employer scheme

Be a successful applicant. Watch this 5 minute video to learn how to create a federal resume.

• Maintain, troubleshoot and service hand and power tools associated with trail maintenance.
• Perform intermediate to advanced trail maintenance duties on backcountry trails.
• Perform intermediate to advanced carpentry and masonry skills using dimensional lumber, rough-cut lumber and native materials.
• Operate vehicles and trailers under 26k pounds and maintain a valid Montana Class C with hazardous material (HAZMAT) (or an equivalent from another state) Commercial Driver's License (CDL).

Starting at $29.08 Per Hour (WG 7)