Total 129 Customer Service job vacancies in Hastings, TN37 7RD

Scheme Manager
Hastings
Older People's Independent Living Service
12 Weeks, Temp to Perm
25 Hours per Week
£20.82 LTD / £17.75 PAYE (inc hol)

One of the UKs largest housing associations is recruiting for a Scheme Manager to manage one of their older peoples' services in Hastings.

The Services
This Scheme Manager vacancy is based in an 40-bed Independent Living service for residents aged 65+

Job Description:
The focus of this Scheme Manager role is to provide an effective housing management and support service to older residents and will include the following tasks and responsibilities:

• Daily welfare calls and checks on residents
• Carry out alarm checks as required
• Deliver an effective customer focused housing management and support service working with multi-agency partners
• Conduct assessments of risk and need and provide personalised support to residents.
• Understand the housing management performance targets relevant to your scheme(s) and take action to contribute to their achievement.
• Work closely with other agencies to ensure residents are able to access a full range of services and support.
• Maintain administration systems and databases, processes and accurate records and provide monthly performance reports and information for other reports
• Maintain Health and Safety requirements in accordance with Health and Safety policies and site-specific risk assessments. Undertaking checks as required.
• Actively promote and encourage resident involvement and participation, in liaison with other teams as required. Supporting residents to use online services where appropriate.
• Assist the income management team in ensuring rental and service charge income is maximised and recovered.
• Be proficient in the use of technology and competent in the use of Microsoft Office embracing new ways of working. Maximising the use of mobile technology to carry out day to day and targeted activities/campaigns.
• Contribute to service improvement by actively putting forward ideas and contributing to team meetings and other events.

The Candidate
To be considered for this Scheme Manager role you will require the following skills and experience:

• Previous Scheme Management Experience
• Previous experience working with older people
• Strong level of IT proficiency
• Good knowledge of housing health and safety requirements
• Driving license not essential, but beneficial

Due to the nature of the service users you will be working with, you will require an Enhanced DBS for this role. If you have an existing DBS on the update service, this will be beneficial to your application.

The Contract

• 25 Hours Per Week, 5 days, flexible hours.
• 12 Weeks, Temp to Perm
• Pay range: £20.82 per hour LTD / £17.75 per hour PAYE (inc hol)

Referral Bonus
If this Scheme Manager role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them.
If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

How to Apply
If you are interested in this Scheme Manager role, please send your CV lee . mc millan @ service care . org . uk or call me on 01772 208 966 discuss the vacancy in more detail.
Also, if this Scheme Manager role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all housing-related vacancies across the region

Proud member of the Disability Confident employer scheme

Proud member of the Disability Confident employer scheme

Proud member of the Disability Confident employer scheme

Support Worker Hastings - £11.78 ph

Typical Shifts are: Weekdays and Weekends , Shifts are rota based so Shifts can vary

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

We’re on the hunt for genuinely caring, hands-on female Support Workers with a passion for enhancing the quality of life of the people we support. As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!

Our residential service Hastings is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities. One day you could be out with the people we support in local bars and pubs, the next you could be unwinding with them playing video games, watching films or going to the cinema.

This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.

We’re interested in our Support Workers having both the right experience and the right values. This is why at this service our Support Workers should be resilient, flexible and composed in their approach, have experience with following Positive Behaviour Support plans and reflective practice as well as experience working with individuals with autism, acquired brain injury, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.

Why choose us?

You don’t need to have experience to be a fantastic Support Worker, what you need is a passion for enhancing the quality of life for the people we support, a desire to learn and a genuine caring attitude.

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

* Some of our roles require male or female employees only, where this is indicated it is a genuine occupational requirement, in accordance with the Equality Act 2010

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