Total 72 Customer Service job vacancies in Leamington Spa, CV32 5QN

Healthcare Assistant - Ward

Nuffield Health Warwickshire Hospital | Fixed Term | Full time | Includes weekend work
£23,419.50 per annum

37.5 hours a week

Nuffield Health is the UK's largest Healthcare Charity. We're here to look after the nation's health. And a big part of this is about creating the best possible experience for our patients. That's why we're looking for someone new to support our colleagues and be there when it matters, helping to deliver the highest standards of care.

As a Healthcare Assistant on the ward at our Warwickshire Hospital, you'll show us you're able to meet deadlines and follow instructions. You have a good telephone manner, and great computer and database skills. And if you're qualified to NVQ Level 2 or 3, with relevant experience in an acute hospital or care setting, that's even better.

As a Healthcare Assistant on the ward, you will:

• Put patient care first

• Carry out administrative duties

• Enjoy time to get to know the people who are our patients

• Meet the needs of every individual

• Use your organisational skills to make a positive impact

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From paid overtime to free gym membership, private healthcare and emotional wellbeing support. At Nuffield Health, we take care of what's important to you.

Nuffield Health Warwickshire Hospital

Nuffield Health Warwickshire Hospital specialities include orthopaedics, spinal surgery, eye care, oncology, diagnostic imaging, and general surgery. We are located on the outskirts of Royal Leamington Spa with easy access by rail and road - we have a large, free car park.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

It starts with you.

Your career progression as a Senior Care Assistant could be right around the corner at Droitwich Mews Care Home in Droitwich Spa. The home is looking for an experienced team member like you to deliver high quality care to our residents and bring a smile to their faces every day. This is your opportunity to shine and really make a difference to the lives of others by showing your experience and warmth.

You will monitor the wellbeing of each resident, providing medication support, person centred-care and be involved in the care planning process, always promoting independence and well-being by ensuring that residents’ personal, psychological and social care needs are met.

Your team will be extremely important too. You will undertake staff supervisions and support of team members’ development, always looking to demonstrate our values of being Proud, Supportive and Caring.

Your Money - Great Team Players Need Great Rewards

• £12.27 per hour
• Enhanced pay options
• Hastee Pay - providing you with the opportunity to receive your earned pay immediately to increase your choice and financial wellbeing
• Holiday pay and holiday-type benefits through employee discount scheme
• Workplace Pension
• Refer a Friend payments
• Free DBS, free uniform
• Paid e-learning and training
• Long service awards and recognition
• Career development with salary increases
• Staff wellbeing strategy

Your Working Life

• Flexibility - We can offer a range of shift patterns that best fit around your family. Let us know what hours you are looking for and we will do our best to accommodate you
• A career development pathway and support with qualifications – linked with increases in salary
• Advanced senior carer programme - accredited City and Guilds
• A comprehensive and supportive induction programme to ensure confidence and competence

• Blue Light Card - Employee discounts scheme for a wide range of retailers, restaurants and days out
• Daily staff celebrations
• Staff well-being committees
• Mental health first aiders for staff
• Apprenticeship programme
• Managing Director award and Avery Awards

To join us a Senior Care Assistant, it is essential that you are an experienced carer, and you have the super-human characteristics of being efficient whilst always putting people first, showing kindness and still have energy to love life and make it meaningful for yourself and those in your care.

You love working as part of a team and being supportive to your colleagues as well as your residents and their families. Most importantly, you’ll feel proud to work in the care sector. We are so proud of our teams, and we will help you feel proud of the work you do too by sharing successes and welcoming you into our #OneFamily.

You will need to have 2 years’ experience working as a carer within a residential care home setting (Adult). We will support you through your career in care through personal development by reflective practice, self-directed learning and competency development.

Our ambition is simple. Together, by demonstrating our caring natures, supporting each other and being proud of what we do, we aim to create smiles every day.

Our structure at Avery Healthcare is unique to other care settings. There is no big hierarchy or difficulties in speaking to management. You will find the Avery business leaders in the homes at the forefront of care, and fully accessible at all times. We truly are proud of who we are, and we act as #OneFamily. If you’d like a career in care and would like to be an important part of our #OneFamily, apply today.

This Post will Require

Enhanced DBS Disclosure check, the cost of which will be met by Avery Healthcare.
Proof of eligibility to work in the UK.

IT Technical Support Analyst - Leamington Spa, Warwickshire

£35,000pa to £40,000pa + Benefits inc PRP Bonus, Pension, Private Health Care, Death in Service, 26 Days Holiday

Skills Highly Desirable are any Software and Web Development experience and/or awareness particularly with Software development using PHP, HTML, Database query and management using MySQL, MSSQL

End-User Support for PCs, Mobile & Hand-Held Devices, Tablets, MS Applications, Office 365 Administration, Windows 2019 Servers, VMware, Linux, and LAN/WAN and Wi-Fi Networking, Cyber Security, EDR - Endpoint, Detection, Response and Software and Web Development Skills.

Renowned, privately owned UK specialist manufacturer of automotive products with an 80+ year history, is seeking a committed and motivated IT Technical Support Analyst.

Additionally, any applicants who possess Web Development Skills to assist in the support of internal and external web pages will be highly desirable

Your Key / Essential Responsibilities:

• Be the first point of contact for End-User Support for PCs, Mobile & Hand-Held Devices, Tablets, MS Applications


• Assist with Helpdesk, Ticket Management, Issue Escalation & Issue Resolution


• Windows Server Support & Configuration up to version 2019


• Support & Configuration of O365, VMware & Linux


• Assist in IT Projects as well as BAU Operations


• Network Support, LAN/WAN & Wi-Fi


• Cyber Security Support, Endpoint, Detection & Response (EDR) etc


• Software and Web Development Skills.

Highly Desirable Software Skills:

• Software development using PHP, HTML


• Database query and management using MySQL, MSSQL

Growth Opportunities:

• Access to Pluralsight and many other training resources


• Development & Support from a forward-thinking organisation

Benefits Include:

• Company Contribution towards personal pension


• Death in service


• Profit related bonus


• 26 days holiday


• Private health care

Call Experis IT for more Information on 0121 712 8715

Your career progression as a Senior Care Assistant could be right around the corner at Droitwich Mews Care Home in Droitwich Spa . The home is looking for an experienced team member like you to deliver high quality care to our residents and bring a smile to their faces every day. This is your opportunity to shine and really make a difference to the lives of others by showing your experience and warmth.

You will monitor the wellbeing of each resident, providing medication support, person centred-care and be involved in the care planning process, always promoting independence and well-being by ensuring that residents’ personal, psychological and social care needs are met.

Your team will be extremely important too. You will undertake staff supervisions and support of team members’ development, always looking to demonstrate our values of being Proud, Supportive and Caring.

Your Money - Great Team Players Need Great Rewards

• £12.27 per hour
• Enhanced pay options
• Hastee Pay - providing you with the opportunity to receive your earned pay immediately to increase your choice and financial wellbeing
• Holiday pay and holiday-type benefits through employee discount scheme
• Workplace Pension
• Refer a Friend payments
• Free DBS, free uniform
• Paid e-learning and training
• Long service awards and recognition
• Career development with salary increases
• Staff wellbeing strategy

Your Working Life

• Flexibility - We can offer a range of shift patterns that best fit around your family. Let us know what hours you are looking for and we will do our best to accommodate you
• A career development pathway and support with qualifications – linked with increases in salary
• Advanced senior carer programme - accredited City and Guilds
• A comprehensive and supportive induction programme to ensure confidence and competence

• Blue Light Card - Employee discounts scheme for a wide range of retailers, restaurants and days out
• Daily staff celebrations
• Staff well-being committees
• Mental health first aiders for staff
• Apprenticeship programme
• Managing Director award and Avery Awards

To join us a Senior Care Assistant, it is essential that you are an experienced carer, and you have the super-human characteristics of being efficient whilst always putting people first, showing kindness and still have energy to love life and make it meaningful for yourself and those in your care.

You love working as part of a team and being supportive to your colleagues as well as your residents and their families. Most importantly, you’ll feel proud to work in the care sector. We are so proud of our teams, and we will help you feel proud of the work you do too by sharing successes and welcoming you into our #OneFamily.

You will need to have 2 years’ experience working as a carer within a residential care home setting (Adult). We will support you through your career in care through personal development by reflective practice, self-directed learning and competency development.

Our ambition is simple. Together, by demonstrating our caring natures, supporting each other and being proud of what we do, we aim to create smiles every day.

Our structure at Avery Healthcare is unique to other care settings. There is no big hierarchy or difficulties in speaking to management. You will find the Avery business leaders in the homes at the forefront of care, and fully accessible at all times. We truly are proud of who we are, and we act as #OneFamily. If you’d like a career in care and would like to be an important part of our #OneFamily, apply today.

This Post will Require

Enhanced DBS Disclosure check, the cost of which will be met by Avery Healthcare.
Proof of eligibility to work in the UK.

Your career progression as a Deputy Manager could be right around the corner at Droitwich Mews Care Home in Droitwich Spa. The home is looking for an experienced leader like you to support the Home Manager in our home that provides residential/nursing, respite and dementia care to our residents.

Providing person-centred care, delivering excellent quality outcomes and supporting our residents and our teams is very important to us and we are looking for someone to join our team, who can really shine and make a difference to the lives of others by demonstrating , warmth and leadership.

You will monitor the wellbeing of each resident, ensuring all staff are supported and always promoting independence and well-being by ensuring that residents’ personal, psychological, and social care needs are met.

Your team will be extremely important too, looking to provide inspirational leadership and daily management. You will undertake staff supervisions and support of team members’ development, always looking to demonstrate our values of being Proud, Supportive and Caring.

Great Team Players Need Great Rewards

• £32,000 per year
• Hastee Pay - providing you with the opportunity to receive your earned pay immediately to increase your choice and financial wellbeing
• We can offer a range of shift patterns that best fit around your family. Let us know what hours you are looking for and we will do our best to accommodate you
• Holiday pay and holiday-type benefits through employee discount scheme
• Pension
• A career development pathway and support with qualifications
• A comprehensive and supportive induction programme to ensure confidence and competence
• Blue Light Card - Employee discounts scheme for a wide range of retailers, restaurants and days out
• Staff well-being programme
• Refer a Friend payments
• Free DBS, free uniform.

To join us a Deputy Manager, it is essential that you have 5 years’ experience in leadership and management and a minimum of 2 years’ experience in a management position within the care sector. You will have sound knowledge of the Care Standards Act 2000, Key Lines of Enquiry, Safeguarding and the MCA. You will have the super-human characteristics of being efficient whilst always putting people first, showing kindness and still have energy to love life and make it meaningful for yourself and those in your care.

You love working as part of a team and being supportive to your colleagues as well as your residents and their families. Most importantly, you’ll feel proud to work in the care sector. We are so proud of our teams, and we will help you feel proud of the work you do too by sharing successes and welcoming you into our #OneFamily.

We will support you through your career in care through personal development by reflective practice, self-directed learning and competency development.

Our ambition is simple. Together, by demonstrating our caring natures, supporting each other and being proud of what we do, we aim to create smiles every day.

Our structure at Avery Healthcare is unique to other care settings. There is no big hierarchy or difficulties in speaking to management. You will find the Avery business leaders in the homes at the forefront of care, and fully accessible at all times. We truly are proud of who we are, and we act as #OneFamily. If you’d like a career in care and would like to be an important part of our #OneFamily, apply today.

This Post will Require

Enhanced DBS Disclosure check, the cost of which will be met by Avery Healthcare.
Proof of eligibility to work in the UK.

Our Charity

P3 is a modern, forward-thinking organisation, delivering excellent services for people who face social exclusion. Our values are that we innovate in our work. We're different, creative and like to think of new solutions. We are helpful in everything that we do. We're always friendly and approachable. We are passionate about people.
We believe that what we do can make a real and lasting difference. We are determined to tackle problems that others won't. We always go the extra mile and work with dedication and commitment. We work together internally and externally to ensure the best outcomes for the people we support.

The Role

An exciting opportunity has arisen to join our brilliant team of Support Workers.

If you are self-motivated and enjoy a challenge where no two days are the same, then this role is for you!

Are you kind, approachable and non-judgmental?

Are you looking to progress your career in the Charity Sector?

If so, this role may be just what you are looking for…

As a Support Worker, you will be working in our accommodation-based services across Leamington, Stratford and Warwick, providing housing related support to adults who are experiencing homelessness. You will act as a keyworker, encouraging positive and healthy lifestyles and assist individuals to develop skills for independent living. You will work closely with our partners across the county and take a multi-agency approach to reach positive outcomes for individuals.

You must have a can-do attitude, be willing to go the extra mile and be able to think outside the box. You will work on our internal IT system ensuring that all paperwork is accurately recorded and up to date. You must be able make decisions with the sole purpose of supporting the people we work alongside to achieve their goals to create positive outcomes.

What We Offer

In return we offer the chance to join an expanding, dynamic organisation, with excellent opportunities for personal and professional development. We also offer a great benefits package on completion of the probation review:

· 27 days annual leave per year, plus Bank Holidays

· Pension Scheme

· Paycare Employee Assistance Programme

· Excellent Training Opportunities

· Flexible Working Options Available

Please note P3 reserve the right to close this advert earlier than the stated closing date.

The successful candidate must hold a full UK driving licence and have access to a vehicle. Please note, this post is subject to an enhanced check made by the Disclosure & Barring Services, paid for by P3.

P3 is an equal opportunities employer and is committed to combating all forms of discrimination

We're seeking a Senior Childrens Home Residential Care Practitioner to become part of a dynamic team for a Warwickshire local authority, working at their newly established Children's Home in Leamington Spa.
As a Senior Children's Residential Care Practitioner, you'll play a crucial role in the lives of young people. You'll work directly with them on a daily basis, building strong relationships with both the children and their families, and providing a safe and nurturing environment to help them achieve their goals. That's why we're seeking individuals who are genuinely committed to making a difference. Whether you've always dreamed of working with young people or you're considering a career change, this could be the perfect opportunity for you.

Salary: £31,364.00 - £33,945.00 per annum + additional pay for unsociable hours and sleep-ins.
Contractual hours: Full time working 37 hours, rota based
Region: Stratford-on-Avon

As a Senior Children's Residential Practitioner, your responsibilities will include:

• Ensuring the quality of day-to-day care, administration, and organisation of the Children's Home, while adhering to care plans for Children and Young People.
• Compliance with all statutory regulations, additional instructions, and best practices, with meticulous maintenance of records.
• Promotion and maintenance of positive anti-discriminatory and anti-racist practices.

Requirements:

• Relevant Minimum of 3 years' experience of demonstrably effective work with children and families in a voluntary or professional setting, preferably in a residential children's Home, coupled with delivery of specialist intervention and partnership work.
• A Relevant Child and family qualification to Level 3 with evidence of substantial experience as a family support worker or a NVQ Level Four or equivalent qualification in a relevant Child & Family subject or commitment to undertake the QCF qualification within 6 months of being in post.
• Level of expertise in an area of children, family and parenting, gained through qualification or substantial work experience. An understanding of family dynamics and child development

The role will require shift working including working some weekends, evenings, sleeping in the home and being on call.

Benefits:
The opportunity to care for Warwickshire's children.
Joining an authority with a "Good" Ofsted rating.
Competitive compensation.
Comprehensive training.
Funding for a QCF qualification.
Access to an employment assistance program, including counseling and support.
Clear career progression pathways.
Rotas with dedicated senior shift leads and on-call support.

Please contact Kat at Service Care Solutions on 01772208964 or send your CV to kat.shah@servicecare.org.uk if you would like to apply.

Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

ICT Service Desk Operative

Location: Leamington Spa (ON Site 5 Days A Week)

Rate: £14.70 p/h inside ir35

Duration: 3 Months initial contract

Hays Technology is looking for a service desk analyst to join an exciting client's team.

What you will be doing:

• To provide instructions and advice to systems users via the telephone and remote support software
• To ensure that all incidents raise via the ICT service desk system are accurately and clearly recorded.
• To triage, categorise and prioritise all incidents presented via the employee self-service portal
• To ensure that all changes to systems, user accounts, or user access rights, are accurately managed and recorded in the service desk ticket management solution.
• Ensure that all incidents are monitored according to the appropriate SLA or Support Agreement and that concerns are escalated as necessary

What we are looking for:

• A graduate looking to start their IT career or someone who has previous service desk experience
• Good communication Skills
• Customer service experience
• Team working experience

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Title: Customer Service Team Leader (Admin and Clerical)
Salary: £17.64 P/H LTD Umbrella
Hours: 37
Type: Temporary Ongoing
Location: Leamington Spa, CV32
Start Date: ASAP
Work Pattern: Monday - Friday | 08:45am - 17:15pm

A dynamic Customer Services Team Leader is sought to manage a dedicated customer service team. This critical role involves enhancing team performance to achieve superior customer satisfaction and support levels. The successful candidate will use their leadership skills to mentor and grow the team, address customer inquiries, and implement measures to increase service quality and operational efficiency.
Key Duties and Responsibilities:

• Develop and sustain Resident Engagement through various channels, including Resident Initiating Groups.
• Respond objectively and positively to customer communications, including complaints.
• Manage and inspire a team towards achieving excellence in customer service.
• Compile performance data to aid in practice improvement across the team.
• Handle escalated customer complaints and enquiries, providing effective and timely resolutions.
• Monitor and analyse team performance, identifying areas for improvement and implementing strategies to enhance service quality.
• Collaborate with other departments to streamline customer service processes and improve overall customer satisfaction.
• Ensure compliance with company policies and industry regulations.
• Develop and maintain in-depth product and service knowledge to provide expert advice and support to both team members and customers.

Requirements

• Proven experience as a Customer Services Team Leader or similar leadership role in a customer service environment.
• Strong problem-solving and conflict resolution abilities, with a customer-centric approach.
• Proficiency in CRM software and Microsoft Office Suite.
• [Desirable] proven in-depth experience in complaints case management, including cases from the Housing Ombudsman Service and the Local Government & Social Care Ombudsman Service.
• [Desirable] At least 2-3 years of experience in Resident Engagement within a social housing context.

If you require any additional information regarding the position, please call David at Service Care Solutions on 01772 208 966 or send an E-Mail to david.jones@servicecare.org.uk

Proud member of the Disability Confident employer scheme

Referred applicants should not apply directly to this role.

All referred applicants must first be submitted through Workday by a current Loblaw Colleague.

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Real Canadian Superstore, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. 

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.  
 
Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

Job Introduction

We are recruiting for a Senior Service Advisor to join our Volvo Dealership in Leamington Spa The hours of work are Monday - Friday, 08:00 - 18:00 as well as working Saturdays on a rota basis, 08:30 - 13:00.

Basic Salary of £30,000 with an OTE of up to £39,000 plus car and excellent benefits.

You will be well versed in delivering high levels of customer satisfaction in a very busy and demanding environment. Working as part of a team, you will be responsible for ensuring the workflow of the department, hitting and exceeding targets and up selling our full range of services.

Role and Responsibilities

• To maximise departmental performance in line with the market potentials through the sale of labour and parts.
• To ensure that all manufacturers’ policies and procedures are adhered to.
• Assist with planning, forecasting, and delivering targets through the growth of workshop utilisation and efficiency.
• Managing and development of the front of house service team.
• Exceeding customer satisfaction.
• Booking customer vehicles in for maintenance and/or repairs, and liaising with the workshop team to schedule the workload.
• Meeting customers on arrival and providing them with a seamless service, from drop off to vehicle handover.
• Updating customers with progress on their vehicle, as well as authorising additional work and making follow-up calls.
• Liaising with the Workshop, Parts and Sales department to ensure customers vehicles are ready on time.

About you

• You will have the passion to deliver an excellent customer service experience and the ability to quickly establish and build rapport with our customers.
• A well-presented individual with a desire, attitude and character to succeed.
• You will have good organisation and administrative skills, You must have knowledge of dealer management systems.
• Ideal candidate will be versed in all aspects of the Service Department and will have previously worked as a Service Advisor, Senior Service Advisor or Workshop Controller.

What we offer

• 25 days holiday plus bank holidays
• Company Pension
• Wellness Programme
• Sick Pay
• Group life insurance
• Staff discount on car servicing
• Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
• Long service and loyalty incentives
• Staff referral scheme
• In-house, manufacturer & professional qualifications
• Free Parking / On-site Parking
• Company Events

Why Listers?

Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today. If you are looking for similar motor trade jobs you can also join our Talent Bank.