Total 416 Customer Service job vacancies in Leicester, LE19 1XU

Start Date: January 2025Salary Details: Grade 5. This attracts a salary range of £23,118 to £23,505 per annum, awarded on a pro-rata basis. Your starting salary would be approximately £12,775.01 (Pay Point 7).
Hours of work: 30 hours per week, term-time only for an initial period of 6 weeks
The successful candidate will:
Be an enthusiastic, highly motivated individual who will bring a sense of energy and passion to the role
Have a good level of general education - English and Maths at GCSE Grade C or above is essential
Be able to use their initiative to work independently and flexibly
Be a person with good interpersonal skills who can form positive relationships with both pupils and adults, and work effectively as part of a team
Be someone who is able to show empathy and flexibility towards the children in their care
In return we can offer you:
Well-behaved, happy children who are eager and willing to learn
An attractive, well-maintained working environment with excellent facilities and resources
The opportunity to become part of a hardworking and nurturing staff who are committed to providing the best education for the children in their care
An imaginative and creative approach to the curriculum, layered with excellent enrichment opportunities to bring learning to life
A genuine commitment to continuing professional development and career progression within a truly inclusive, forward thinking school
A supportive Governing Body
Application Information:
Newbold Verdon Primary School is committed to equality and diversity and welcomes applications from all suitably experienced persons.
Visits to the school are strongly encouraged. Please contact the school office to book an appointment.
Application is via the attached application form only and should be sent by e-mail or posted with your covering letter.
Closing date for applications: Thursday 28th November 2024 09:00 AM
Provisional interview date: TBC at Newbold Verdon Primary School
Applicants who have not heard by this date should presume they have not been shortlisted on this occasion.
Newbold Verdon Primary School is committed to safeguarding and promoting the welfare of children and young people and we expect all staff and volunteers to share this commitment.
References will be sought in advance of the interview.
As this post holder is required to work in ‘Regulated Activity’, the successful applicant will also require an enhanced DBS with a Barred list check. All job offers will be subject to successful DBS, medical clearance and references.
Safeguarding Statement
All posts are subject to a DBS enhanced check for a regulated activity.

External candidates applying for this role must be a Rochdale Resident who lives within the municipal boundaries of the Borough of Rochdale

Rochdale Borough Council delivers a wide range of services for children and their families. A centralised ICT Data and Monitoring Team is in place to assist teams in the collection, analysis and dissemination of information around early years and education data using a corporate information management system.

This is an exciting opportunity to join this team to assist the Data Monitoring and Returns Manager in the collection, analysis and dissemination of data, statistics and information and other data as required by the DfE, other Partner Agencies and local authority in accordance with prescribed deadlines.

Some of the main areas of work will also include support with the accurate inputting of all monitoring of activities within the Rochdale Family Hubs including the inputting of personal information of registered families alongside the processing of incoming education data from schools on the Corporate Liquid Logic system.

This is an exciting opportunity and would be ideal for someone who is self-motivated and who has an enthusiasm for data and statistics and who can demonstrate high levels of accuracy when inputting whilst working to tight deadlines.

The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects staff to share this commitment. Appointment to this post is subject to a Basic DBS including a barred list check child workforce

To apply please demonstrate how you meet the 10 essential requirements of the person specification. We suggest that when completing your application form, you use the person specification criteria as headings then give a specific example.

The closing date is Sunday 1 December 24 and interviews will be held on Tuesday 10 December 24.

At Rochdale Borough Council we are committed to our Values and Behaviours.

• Proud of the difference we make
• Passionate about the diversities of the Borough
• Pioneering and Open in our Approach

Sure Start Data Support Officer

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Our Client in Rochdale are looking to add an experienced Joiner to their team. You will be based in the Rochdale area working as part of our client's property maintenance teams.

The Working Hours will be:
Monday - Friday
08:00-16:00

The Pay Rate will be:
£16 LTD Per Hour
Company Van included

Responsibilities include:

• You will be responsible for general Joinery maintenance and improvements to domestic and void properties.
• Working with bathroom, kitchen and other required areas to deliver high quality work exceeding minimum industry standard quality.
• Pre inspect and diagnose selected repair requirements.
• Ensure that repairs and maintenance improvement works are undertaken in a considerate manner within agreed timescales, meeting customer satisfaction and needs.

Candidate Requirements:

• Attainment of an NVQ Level 2 or equivalent in Joinery/Carpentry
• 2 year's Experience
• Full UK Driving License

Service Care Solutions are recruiting on behalf of a local authority in Leicestershire for a Treasury Management Officer to join their team on a temporary basis. Please find a description of the role below.

Hours: 20 hours per week

Working: Remote

Contract: 3 months on going

Rate: £22-£23 per hour (umbrella/limited)

Key Responsibilities:

1. Treasury Management & Strategy

• Develop and manage an annual Treasury Management Strategy, reporting on progress quarterly.
• Work with treasury advisors to ensure compliance with regulations, managing cash securely and efficiently.

Financial Compliance & Prudential Indicators

• Calculate and monitor prudential indicators under the Prudential Code for Capital Finance.
• Oversee the Minimum Revenue Provision (MRP) policy and ensure alignment with capital spending plans.

Cash Flow & Forecasting

• Develop cash flow and longer-term balance sheet forecasts to ensure liquidity and financial stability.

Investment & Borrowing

• Appraise and recommend investment and borrowing options, optimizing costs and returns.

Reporting & Accounting

• Draft treasury-related disclosures for the council's Statement of Accounts.
• Prepare statistical returns as required.

Insurance Function

• Ensure adequate insurance cover and manage claims effectively.

Ad-Hoc Financial Tasks

• Support accounting, risk management, and other finance-related projects as directed.

If you are interested in the role, or know anyone who may be, please contact Marc at Service Care Solutions on 01772 208969 or email marc.facer@servicecare.org.uk.

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

If you have any questions or queries, please don't not hesitate to ask.

Learning Support Assistant
Wreake Valley Academy
Permanent
Contracted Hrs: 28.75 per week
Working Wks: Term Time + Inset Days (39 wks)Grade: Grade 5, Pts 7 to 8
Salary: £16,288 to £16,546 per annumDo you have a passion for education and enabling children and young adults to achieve to the highest of their ability?
Are you looking for a rewarding role in which you can make a real difference?
Would you like to work in a supportive team that values each individual’s contribution?
If so, this could be the perfect opportunity for you!
We are looking for a confident, hard-working and committed Learning Support Assistant to join us at Wreake Valley Academy. This is an exciting opportunity for someone who is passionate about supporting all children to achieve their potential, no matter what individual challenges they may face.
The main focus of this role is to facilitate learning across the broad curriculum and to facilitate the building of positive and appropriate relationships with their peers; this may mean dealing with challenging behaviour. The successful candidate will assist the class teacher in delivering pupils’ education. This includes contributing to planning and preparation of differentiated resources and individual instruction. The Learning Support Assistant will support the learning of individual students within the classroom in all subjects.
This role is a rewarding one with a successful candidate having the opportunity to become part of the Bradgate Education Partnership family and will benefit from working with great students and alongside experienced, friendly and welcoming staff members. In addition, the successful candidate will have access to our CPD programme.
The ideal candidate will:
• Be NVQ Level 2 qualified or have equivalent experience of supporting teaching and learning in an educational setting
• Have good numeracy and literacy skills
• Have basic IT skills
• Have good influencing skills to encourage pupils to interact with others and be socially responsible
• Have high expectations and work to ensure that all children can succeed in their learning
• Be a team player
• Have a great sense of humour
In return we offer:
• Opportunity to work within a supportive team
• Opportunities for career development with access to apprenticeship and training schemes
• Generous annual leave entitlements
• Access to the generous Local Government Pension Scheme (24% contribution by the employer)
• Employee Support Service (counselling) for employees and close family members (24/7 support)
• Employee Discount and Benefit Scheme
Applications
If you would like to discuss this post or arrange a visit to the school please contact the Head Teacher, Ben Rackley, prior to applyingTo apply for one of the positions:
1. Visit our careers website and search for the vacancy
2. Apply using the online application form
3. Submit a supporting statement outlining the reasons why you are applying and your suitability for the position
Application Closing Date: 9am, Monday 25th November 2024
Provisional Interview Date: Week commencing 2nd December 2024
We look forward to receiving your application!
SAFEGUARDING…
Bradgate Education Partnership is committed to safeguarding and promoting the welfare of children and young people. All staff and volunteers are therefore expected to be-have in such a way that supports this commitment. As part of the Trust’s shortlisting process, all shortlisted candidates will be subject to an online search as part of our due diligence. Appointment to this post will also be subject to satisfactory pre-employment checks.
WE ARE ALL UNIQUE…
At our Trust inclusion means everyone is welcome. Everyone is treated fairly and with respect. We value individuality and uniqueness and aim to create a sense of belonging. We want an inclusive workplace that helps build the success of our pupils and reflects the diversity of the communities we serve.

About UsBrockington College is a highly successful 11-16 school with 1,200 students currently on roll. Students attending the school mainly live in the catchment villages of Enderby, Narborough, Huncote, Thurlaston and Croft, and the school is a popular choice for students from a wide out of catchment area, from Leicester city to the north and Stoney Stanton to the south.
We require a well-organised and skilled ICT support technician to join our team, working full time, 37 hours per week to provide outstanding, customer focussed IT support to staff and students. The post holder will work alongside the network manager to ensure the school IT systems are functional and maintained to a high standard.The appointment provides a fantastic opportunity for a suitably qualified candidate in a school that values its members of staff. Our members of staff are incredibly hard working and caring and we expect all employees to adopt these standards and support the values and ethos of the college, of which we are very proud.Brockington College is a Church of England Academy, attended by students from a variety of faith backgrounds and our strong Christian ethos is the firm foundation for all that we do. The ethos runs so strongly through college life that it was graded as 'excellent' in our recent Statutory Inspection of Anglican Schools in June 2023. Our facilities are 'state-of-the-art' and make a strong contribution to teaching standards and to student and staff well-being. Members of staff enjoy a range of CPD and INSET opportunities, a robust support system for ECTs, free car parking, weekly sports opportunities and voluntary prayer meetings, alongside other wellbeing opportunities. The school runs a wide variety of enrichment opportunities for students, as well as a range of residential trips, which members of staff support both near and far, from the Forest of Dean and Norfolk to Iceland, Kenya and China. NoteIf you would like to apply for one of these posts, please complete the application form and equal opportunities monitoring form. The closing date for applications is Monday 25 November 2024 at 9am. It is anticipated that interviews will take place shortly afterwards, with successfully shortlisted candidates informed by e-mail. Find out more about this exciting opportunity by visiting our school website or viewing the documents below. Applications will only be accepted on the form provided and CVs or other forms of application will not be considered. The college is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The post is considered to be regulated activity and as such subject to an Enhanced Disclosure and Barring check. Additionally, applicants are to be aware that an overseas criminal record check, or certificate of good behaviour, will be required before appointment, from candidates who have lived overseas for a period of three months (including aggregated time), aged 16 or over in the previous 10 years. References will be requested for all shortlisted applicants before interview. Embrace Multi Academy Trust is committed to safeguarding and promoting the welfare of young people and requires all staff and volunteers to share this commitment. We believe that all individuals are of equal value and we are committed to equal opportunities for all, ensuring equality of opportunity in line with the Equality Act 2010.

Service Care Solutions are working alongside a local authority in Leicester for a Procurement Manager to join the team on a permanent basis. Please find a description of the role below

Job Title: Procurement Manager

Location: Leicester
Salary: £49,000 to £52,000
Contract Type: Permanent

You will develop and implement procurement strategies, manage high-value and complex contracts, and drive savings and service improvements. The role also involves leading a procurement team, ensuring compliance with public procurement law, and championing social value initiatives. Office attendance is required in Leicester one day a week.

Key Responsibilities:

• Develop and implement procurement strategies for goods, works, and services.
• Oversee the tendering, award, and management of contracts, ensuring compliance with UK public procurement law.
• Lead and develop a high-performing procurement team.
• Apply risk management techniques to mitigate procurement risks.
• Champion social value through procurement, focusing on local economic regeneration, employment, and sustainability.

Essential Requirements:

• Extensive experience in procurement, tendering, and contract management, including high-value and complex projects.
• Strong knowledge of UK public procurement law and contract law.
• Experience in developing procurement strategies and managing procurement teams.
• Ability to apply risk management in procurement processes.
• Experience in driving social value through procurement practices.

If you are interested in the role, or know anyone who may be, please contact Marc at Service Care Solutions on 01772 208969 or email marc.facer@servicecare.org.uk.

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

If you have any questions or queries, please don't not hesitate to ask.

To apply please demonstrate how you meet the essential requirements of the person specification.

Please include reference to your qualifications that are specified on the person specification within your application

About the role

We invite you to join us as the strategic lead for the Rochdale Additional Needs Service. This impactful role champions the progress and independence of children with additional needs across Rochdale. You’ll work closely with schools to ensure they’re meeting the needs of these students, advocate for their rights, and drive high-quality service delivery. Lead a dedicated team, oversee development and performance, and make a real difference in creating inclusive practices that empower children to reach their full potential.

About you

You’ll develop and implement consistent protocols, manage safeguarding practices, and oversee Quality Assurance. Key skills include strong leadership, excellent organisational abilities, and a deep commitment to inclusivity. You’ll need experience with GDPR, safeguarding, and quality assurance, plus the ability to build relationships across schools and settings to advocate for the needs of children with additional needs across Rochdale. If you’re passionate about advocacy, leadership, and inclusivity, we would love to hear from you.

About us

At Rochdale Council, we are dedicated to making a meaningful impact on the lives of children with additional needs. We offer a dynamic, hybrid working environment with flexibility to support work-life balance and collaboration. Based in our modern, award-winning building, you’ll work closely with a number of passionate teams and engage directly with schools and education providers across the borough. We are committed to your growth, providing excellent continuous professional development opportunities so you can thrive and excel in your career while helping every child reach their full potential. Join us in creating an inclusive future for all.

To apply for this job role please complete the application form demonstrating how you meet the

person specification of the job role.

The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects staff to share this commitment.

Appointment to this post is subject to a DBS

If you are interested in what we are offering, and have the skills we are looking for we want to hear from you. If you would like to discuss the post further please contact Mazeda.Khanom@Rochdale.Gov.UK

Closing Date 29th Nov 12pm

Interviews 3rd Dec

Head of RANS Job description and person specification
Policy on Recruitment of Ex-Offenders

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About the Role
We are looking for an Advisor to provide residents with help, advice and information about Council, non-Council Services and related services via the telephone, email. To resolve and record customer enquiries and where required to signpost or pass on (via workflow) enquiries which require specialist officers. To provide a high standard of customer service to customers contacting the Council.

About You

To be successful in this role, we anticipate you will be able to demonstrate the following:

- Good standard of written English and grammar.

- Good communication skills with the ability to build rapport with team members at various levels.

- Understanding of the cultural and social needs of different sections of the local community

- Fully self-motivated with excellent time management skills.

- Experience of working with members of the public on phone or face to face

- Sound working knowledge of relevant software, including Microsoft Office Programs, such as Excel

- Ability to objectively apply and evaluate process adherence, without undue influence.

You will be required to cover Monday to Friday.

Previous experience within a Contact Centre environment is preferred but not essential.

External candidates applying for this role must be a Rochdale Resident who lives within the boundaries of the Borough of Rochdale.

job description and person specification

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If you like what you've read and would like more information on the duties and responsibilities of this role, please click on the attached Job Description and Person Specification.

Your new company
Hays Business Support are seeking a friendly, professional, and highly organised temporary Receptionist located in Birstall. The ideal candidate will serve as the first point of contact, providing exceptional customer service and administrative support.
Your new role
This role is a temporary role to start at the beginning of December up until February 2025. The working hours required are Wednesday and Thursday 8.30am-5pm and Friday 8.30am-4.30pm.

Responsibilities for the role include:

• Receive and greet visitors to the building, issuing visitor identification badges and directing them to their required location
• To receive incoming administrative calls during office hours and ensure that they are processed, including the transferring of calls
• To distribute incoming correspondence and communications in accordance with agreed procedures
• To maintain a safe and clean reception desk and area
• To carry out a variety of administrative tasks and duties commensurate with the role
• To carry out Data input to update and maintain information

What you'll need to succeed
To be successful in this role, you must have a minimum of 6 months experience working as a receptionist as well as having basic ICT skills in Microsoft Office applications such as Outlook, Word and Excel. You must have excellent communication skills both verbally and written.




What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Starting salary: £27,000 - £30,000 (depending on experience)37 hours per week, 52 weeks/yearEducation Systems Support Limited is an accredited SIMS support company that provides management information systems support and training to schools.We are looking for a Training and Support Officer to join our team. In this role, you'll deliver essential support and training to schools, guiding them in the daily use of the SIMS Management Information System.
The postholder will be based at New College Leicester but will be required to travel between sites as required.
Main duties will include:Helpdesk support for our customers.
Delivering training to school staff in the use of SIMS and preparing training documentation.
Leading on more than one major area of the software (e.g. Attendance, Personnel, Management of the Pupil Record, etc).
Applicants should have:Substantial schools’ MIS experience (SIMS experience preferred)
Experience of writing guidance and/or training materials
Excellent customer service skills
Excellent communication skills (both verbal and written)
Good IT skills with a working knowledge of MS Word and Excel.
How to apply:Application details are explained in our ‘Information for Applicants’ document (please click Apply Now button). Completed applications must be returned to us by Friday, 13th December 2024.
We aim to interview candidates during week commencing Monday, 20th January 2025.

Your new role

• Greet visitors, issue ID badges, and direct them as per security protocols.
• Handle administrative calls, transfer them appropriately, and direct emergency calls to the Fire Control Centre.
• Distribute incoming correspondence and prepare outgoing communications.
• Maintain a safe and clean reception area.
• Perform various administrative tasks relevant to the role.
• Update and maintain information in Service systems and use MS applications for communication.
• Execute specific duties during building evacuations.
• Ensure tasks reflect the Service's Equality and Diversity policies.
• Comply with Data Protection and Information Security legislation.
• Adhere to Health and Safety policies.
• Undertake additional duties as directed by the Chief Fire and Rescue Officer.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We are recruiting on behalf of a leading insurance company in Leicester that is expanding its team. This is an exciting opportunity for an Customer Service Advisor with experience in broking or underwriting who is looking for a non-client-facing role.

In this position, you'll manage daily emails, tickets, and calls on the Helpdesk. You'll also be responsible for creating and distributing reports, analysing management information, and inputting data. Collaboration with key insurers, brokers, and internal teams will be a key part of your role, as well as supporting product development and ensuring FCA compliance.

We are looking for someone with experience in the insurance industry, ideally within a broking or underwriting environment. Strong customer service skills, familiarity with insurance software, and excellent communication, organisational, and problem-solving abilities are essential for success in this role.

Our client values professionalism, respect, and continuous growth. They offer a supportive work environment with flexible working arrangements, 27 days' annual leave, a contributory pension, private medical insurance, and more. They are committed to diversity and welcome candidates from all backgrounds.

Proud member of the Disability Confident employer scheme

Package Description: At Avery Healthcare we believe in caring for those who care for our residents; We recognise and celebrate our hard-working colleagues,supporting your career development with a variety of apprenticeships, and provide you with access to a range of leisure and retail discounts. We are nowseekingacompassionate,enthusiasticand dedicatedindividualto join ourfriendly, award-winning team asareceptionist. ABOUT THE ROLE Your focus asareceptionistwill be tooffer professional, high quality customer service as first point of contact within the homeas well asprovidinga range of administrative services. Other responsibilitieswillinclude: Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly. Completingreception-related administration,maintainingdatabases,and providing administrativeassistanceas required by the General Manager. Maintainingthe general tidiness of the reception area, liaising with Housekeeping to ensure standards aremaintained. ABOUT YOU To besuccessfulin your application, youwill live our values of caring,supportive,honest,respectfuland accountable in all that you do. Our ideal candidatemust: Have excellent communication skills both verbal and written. Be confident in using computers. Have a positive,friendly,and welcoming attitude. Havepreviousexposure to problem-solving and client complaints. ABOUT AVERY As one of the largestproviders of luxury elderly care homes in the UK, we believe that the lateryearsof our residents lives should be as enriching as any other. Our vision of creating meaningful livestogether is reached by the exceptional care and experience we proudly offer throughout our growing portfolio of over 100 care homes whilstestablishing ourselves as the preferred choice forresidents and employees. Please note this role will require: ADBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK. This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.