Total 22 Customer Service job vacancies in London, W2 1NY

An exciting opportunity has arisen in Blood Sciences within the NHS East and South East London Pathology Partnership (ESEL). We are a new organisation, jointly owned by Barts Health NHS Trust, Homerton University Hospital NHS Foundation Trust and Lewisham and Greenwich NHS Trust. Set up as an arms-length organisation, hosted by Barts Health NHS Trust, we have our own board and governance framework, with each of the three trusts having an equal voice and vote in the running of the Pathology Partnership. One of the largest pathology providers in the NHS, the Pathology Partnership brings together the strengths of teams from each of the three trusts into a single organisation, dedicated to the provision of high quality and cost-effective pathology services.



A comprehensive transformation initiative is underway to forge a single, integrated pathology network spanning seven hospital laboratories. The envisioned 'hub and spoke' operational model revolves around The Royal London Hospital (RLH), a major trauma centre housing the London Air Ambulance, and linked to vital service laboratories supporting various clinical specialties across our affiliated hospital sites

The expansive network of laboratories within the NHS presents an invaluable opportunity for acquiring extensive technical and leadership expertise. ESEL acknowledges the significance of career advancement and efficient succession planning.



We are in search of a proactive, dynamic team members to assume the role of Senior Biomedical Scientist in Point of care testing.

The post holders must possess a thorough understanding of the technologies and methodologies pertinent to both core and Point of care testing. They will assume supervisory responsibilities in sections of the department proportionate with their proficiency, overseeing technical and scientific tasks.

Focused on supporting, maintaining, and enhancing Quality, Learning, and Health and Safety Management Systems within their designated area of work. The post holder must demonstrate effective leadership and management capabilities. To spearhead comprehensive quality enhancements and collaborate across the partnered laboratories.

The successful Band 7 candidate will be based at Homerton Hospital, but work flexibly across different teams and partnered laboratories.



To support the clinical services of the Trust and meeting the needs of our patients, participation in the Agenda for change shift pattern is required.



The NHS East and South East London Pathology Partnership is an arms-length organisation providing pathology services to Barts Health NHS Trust, Homerton University Hospital NHS Foundation Trust and Lewisham and Greenwich NHS Trust. The Pathology Partnership is hosted by Barts Health.

The Pathology Partnership is based on well-established models for pathology networks, with the Royal London Hospital becoming the main hub laboratory for the network and Essential Service Laboratories (ESL) as a minimum at all other Hospital sites.

Pathology is made up of the following services - Blood Sciences including Haematology, Blood Transfusion and Biochemistry; Infectious Diseases including Microbiology and Virology; Cellular Pathology including Histopathology, non-gynae Cytology and mortuary services; Immunology; Cytogenetics and Molecular Haematology; Immunophenotyping; Clinical Transplantation and Retinoblastoma.

The 2020/21 total operating costs across the Partnership were c. £126m per annum with a workforce establishment of circa. 822 WTE. We strive to live by ourWeCarevalues and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.




Successful Band 7 candidatesMUSTbe registered with the HCPC as a Biomedical ScientistANDhold the following

· CPSM Log book (Clinical Biochemistry) if qualified before 2003.

OR

Registration portfolio IBMS (Clinical Biochemistry2003 to 2004)andDiploma in Biomedical Science IBMS (Blood Sciences 2005).

OR

· Specialist Diploma IBMS (Clinical Biochemistry2005 onwards)AND Fellowship (Clinical Chemistry), MSc Biomedical Science or equivalent qualification at MSc level.Compliance to these criteria is mandatory and must be clearly recorded on application.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below. If you require further information or would like to arrange an informal visit please contact

Greg Dearman, Biochemistry Scientific Lead: 0203 246 0443

(Greg.Dearman@nhs.net)


Please note: -

All staff identified as AT-RISK who meet the requirements of the post will be prioritised accordingly. Priority will initially be given to Barts Health employees. This does not apply to Comprehensive Local Research Network (CLRN) roles.

As an Equal Opportunities Employer we actively support applications from individuals’ who apply under the Guaranteed Interview Scheme and will process your application as appropriate. To demonstrate our commitment we use the disability symbols on NHS Jobs.

We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications has been received and we regret that we are unable to provide notification if your application is unsuccessful.

All new appointments (excluding all Medical & Dental doctors) are subject to 6 months’ probation period.

In submitting an application form, you authorise Barts Health to confirm any previous NHS service details via the Electronic Staff Record Inter Authority Transfer process should you be appointed to the post.

All vacancies followed by INTERNAL ONLY, have been classified as an internal role and only internal candidates will be considered.

If you are successful at the shortlisting stage we will contact you via NHS Jobs e-Mail and text message with details of your interview. Please continue to check your e-Mails and also your NHS Jobs account for correspondence.

Barts Health is committed to safeguarding the welfare of children and to child protection. The Trust aims to ensure as far as is possible that anyone, paid or unpaid, who seeks to work in our organisation and who gains access to children, is safe to do so.

We reserve the right to close this vacancy prior to the advertised closing date, once a sufficient number of applications has been received and we regret that we are unable to provide notification if your application is unsuccessful.














This advert closes on Sunday 1 Dec 2024

We are inviting applications to recruit Two substantive full-time consultant positions in the London Neonatal Transfer service. They will be joining a pro-active team with an excellent clinical reputation in providing a high-quality Neonatal Transfer service to the region. The consultant team delivers a high-quality service and use their knowledge and experience to lead and influence further development of the established London Neonatal transport service.


We are looking for applicants who can lead and develop innovative models of care which benefit the infants and their family. We anticipate that the successful applicants to be part of a strong team and complement the team in delivering high quality care to an extremely vulnerable group of patients and their families.

The pan London Neonatal Transfer Service is based at the Royal London providing both emergency and elective transfers within London and the Southeast. Primary duties will include leading the delivery of a high-quality neonatal retrieval service serving over 28 hospitals in the region, participating in service development and training of high functioning multidisciplinary staff. There will also be a responsibility to lead audit, service development and quality improvement

Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

You will be employed by Barts Health NHS Trust and will be based at The Royal London Hospital and will be working towards ten programmed activities. Please see job description for further information.


This advert closes on Friday 6 Dec 2024

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s below.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents please view the attachment/s below.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents please view the attachment/s below.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

To maintain an active caseload as relevant to professional registration in line with job plan as determined with CAMHS Service Lead. Job plan will allow for balance of clinical / managerial work as required by the needs of the service and the clinicians registration. Support junior colleagues with their caseload management to work effectively and efficiently and creating capacity to take on new cases. Overseeing day to day management of the SPOA Service in conjunction with other Senior colleagues and clinical pathways, coordinating the clinic-based service. To take a lead role as referrals coordinator / duty clinician to ensure that young people are triaged and screened into the service or signposted as appropriate, in consideration of risk and urgency To develop and maintain an effective case management service to ensure the care and continuity of treatment is maintained throughout service users treatment. Ensuring high standards of record/case note recording in line with an integrated clinical care notes policy. To be responsible for the co-ordination and management of the teams in providing a safe, effective and therapeutic clinical team ensuring the delivery of high-quality community mental health care packages. To work in partnership with key agencies to ensure easy access for children and families into CAMHS To support the development of integrated care pathways To be responsible for working closely with clinicians and professionals and support staff within the service to audit outcomes and promote best practice. To ensure that the Service is friendly and responsive and deals with concerns; complaints; and other feedback in a timely and effective manner attempting early resolution in conjunction with the Patient Experience Team. To coordinate and investigate complaints and moderate to severe incidents, providing reports/feedback as required. To formulate and implement plans for the formal psychological treatment and/or management of a clients mental health problems, based upon an appropriate conceptual framework of the clients problems, and employing methods based upon evidence of efficacy, across the full range of care settings.

Customer Experience Team Member - Seasonal

Are you great with customers, but looking for something a little bit different?

Do you have great availability over the festive period (Christmas Eve through to New Year's Day)?

Do you thrive in a fast-paced, exciting environment?

Are you looking for a workplace which is fun, engaging and full of festive cheer?

If so, we are looking for fantastic people like you to help support our West End venues over one of our busiest times of year as member of our Customer Experience Team.

Full of variety, this role is both fun and challenging. You’ll take responsibility for a range of tasks as part of a friendly, passionate and ambitious team, working in one of our unique venues with busy programme of events.

Further information on the role and the skills you’ll need can be found in our full job description and in our website article: https://careers.atg.co.uk/about-us/life-at-atg/front-of-house.html

If you have the skills to achieve our goals and an affinity for our values, we’d like to hear from you! Experience from within the entertainment sector is not essential and we actively encourage applications from people from the widest range of backgrounds, including those currently under-represented in this industry. You do need to be aged 18+ for this position.

To note: this is a temporary position.

We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at atg.co.uk and careers.atg.co.uk

We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.

If you’d like to discuss accessibility prior to applying, please review our job description where you will see a contact e mail address to request a confidential discussion.

Position:Registered Manager

Reporting to:Regional Director

Contract type:Full Time, Permanent

About Cera

Cera's vision is to empower people to live their best lives, in their own home, through the use of technology, professional care and support. Joining Cera, you are contributing to making this vision a reality. The work you do promotes the dignity, respect, independence and choice of our service users, enabling you to make a real difference.

We are changing the way people receive care by empowering our professional carers with insight and improved decision making. Our technology is enabling carers to do what they do best, care.

About you:

We are looking for a passionate and commercial leader to support the growth and development of our Cera Branch as an extension of ourfamily. As one of largest service providers we have an opportunity to bring service and support to the most vulnerable in our communities and continue on our journey to being the UK's fastest growing technology-enabled care provider.

This is an incredibly exciting opportunity for a natural leader who adopts both a commercial and people first approach and enjoys the challenge of building a successful team in partnership with our local authorities.

You will be responsible for developing the people and processes that result in a high-performing and compliant branch, as well as, continuing to work to align these with the wider Cera teams.

Responsibilities:

- Adopt a Carer-first approach in all that you do, continually looking to improve how we administer and deliver care in our communities.

- Oversee the creation of individualised, person-centred support packages that work towards meeting identified outcomes with the service users, their carer's and the purchasing authority.

- Take an active role in reviewing and amending service packages in partnership with branch staff and central teams.

- We regularly evaluate service goals and quality objectives and need our Registered Managers to undertake this and deliver actions for areas identified as requiring improvement.

- Accurate and legible records are key to help us monitor our support for our service users but also to meet our regulatory requirements. You will be regularly auditing our records and files to make sure they meet standards.

- Whilst our people and service users are our most important focus you will also be responsible for overseeing the implementation and monitoring of Cera policies and procedures as well as taking action where individuals do not adhere to these.

- Ensure compliance with statutory and Cera requirements on all reportable areas within the service provision.

- Maintain the operations of Cera at the standard agreed with the Regional Director and Quality & Compliance team, within the financial budget or other parameters set.

- Partner with Finance and Operations colleagues to measure weekly expenditure to ensure budget is maintained.

- Develop and maintain effective working relationships, particularly with our Business Development teams and Local Authorities so we can acquire new contracts and support packages.

- Commit to join and actively participate in the Skills for Care Managers Network to help to further develop our profile within the industry.

- Plan and attend regular meetings with all stakeholders to keep abreast of views, developments, opportunities and expectations.

What we're looking for:

- Previous experience working in a regulated care environment is a must.

- RQF Diploma level 5 Health and Social Care would be desirable but not essential.

- Someone compliant with the knowledge of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.

- A leader, someone comfortable leading a team and overseeing budgets.

- Knowledge of leading a team and working within a multi-disciplinary environment.

- Previous experience of working as a manager within a domiciliary setting.

- Experience of working with Service Users who have additional support or complex needs.

- A leader with a passion for delivering excellent care to a high standard.

Benefits:

- Great Career development opportunity with a fast-growing Company.

- Hardworking team looking to utilise Technology to improve Home Care in the UK.

- Competitive salary with On-Call Included.

You'll have access to:

- Training and development for your role and future Career with Cera

- Lifeworks discount platform and Employee Assistance Programme

- Refer a Friend scheme

- Mobile phone and other required tech

- Company pension scheme

Cera promotes a carer-first approach. Our frontline staff are the most important part of the Cera family. You will join a visionary organisation on the tipping point of transformation and have the opportunity to form part of our larger mission to change the face of Social Care. Your Branch will be equipped with innovative software and you will have the opportunity to lean on our wider organisation for the most progressive and personable operational support.

Our app proactively tracks and monitors the health of our customers, enabling families and medical professionals to have visibility of changes in health and well being status. Using AI to predict potential health concerns, we're able to help our customers avoid unnecessary hospital visits, whilst protecting vital NHS resources.

We champion diversity, inclusion and well-being to create a workplace where you value yourself and feel proud of who you are. We believe in a world where you have the freedom to explore and express yourself without judgement, no matter who you are or where you're from. Where individuality is a source of confidence, because difference makes the world a better place. People from cultural or gender diverse backgrounds, women and people with disability are encouraged to apply.

Advert

ENTERPRISE AND SUSTAINABLE REGENERATION
Finance

Finance Officer

35 hours per week
Permanent
£30,371 - £32,488 / £16.64 - £17.80 per hour (including Distant Islands Allowance)

An opportunity has arisen as a Finance Officer situated within the Orkney Health and Care Finance Service.

Please note that applications for part time work will also be considered.

The post holder will support the Chief Finance Officer in performing the duties of the revenue accounting function.

The post holder will provide Council Services with high quality financial advice, ensuring the maintenance of sound financial and accounting practice and adherence to Council procedures. The post holder will liaise with staff across a range of disciplines both within the Council and external agencies, including external audit.

There is a requirement for excellent communication skills and the ability to produce written work to a high standard. This will include sound numerical and analytical skills and be familiar with computer based financial systems.

You will be able to demonstrate a proven track record of achievement, with the ability to work under pressure and deliver priorities within fixed timescales.

You should hold a qualification at SCQF level 5/6 (i.e., SVQ2, National 5, Standard Grades, O Grade, Intermediate 2, SVQ3, Higher, National Certificate, Foundation Apprenticeship) in a relevant subject, or have at least 2 years' previous relevant experience.

This post requires Basic Disclosure Scotland Clearance.

For an informal discussion regarding the above post, please contact Pat Robinson, Service Manager (Finance) on 01856 886417.

Closing Date: Sunday 1 December 2024

Please note that interview expenses are not payable for this post.

Proud member of the Disability Confident employer scheme

Telecare Officer

Service care Solution are currently recruiting for a Telecare Officer in Tower Hamlets

The Telecare Officer will contribute to a team responsible for the provision of an efficient, effective, comprehensive, front-line Telecare service, providing information, advice and assistance to service users and other customers or agencies, on the Telecare and out of hours service provided by the Council.

Pay rate - £21.58 PAYE / £28.22 Umbrella

Main Responsibilities

As a Telecare Officer, you will be responsible for:

• To contribute to a team responsible for the provision of an efficient, effective, comprehensive, front-line Telecare service, providing information, advice and assistance to service users and other customers or agencies, on the Telecare and out of hours service provided by the Council, by being the first point of contact for calls requiring an action or a visit by the Telecare Officers, other out of hour's staff or agencies.

• To assess situations and take appropriate action according to the problems found and the needs and wishes of the service user on the Jontek system, telephone or in person. Action required may involve a home visit or welfare check by a Telecare officer requiring first aid or personal hygiene care in line with procedure.

• To assess, install, programme, check and instruct service users on the usage and testing of all Telecare equipment. Where appropriate to rectify/resolve faults, replace or remove Telecare equipment in service user's homes.

• To actively support the implementation, facilitation and provision of Telecare and out of hours service provided by the Council. To effectively liaise with all staff involved in the delivery of the Telecare and out of hours service within the council and other agencies ensuring that the highest standards of service delivery are maintained.

Requirements:

• Experience in similar role
• To carry out all duties in a flexible manner, according to an agreed 24 hours 365 day a year rota pattern.
• Enhanced DBS

Working with Service Care Solutions comes with many benefits, including:

• A specialist consultant within an experience and dedicated recruitment team
• Excellent rates of pay
• Payroll services twice a week

If you are interested in the Telecare Officer, or know of anyone who may be, please contact Emma at Service Care Solutions on 01772 208964 or email emma.petricco@servicecare.org.uk

Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed!

Social Work Officer

Service care Solution are currently recruiting for a Social Work Officer in Haringey.

The Social Work Officer will support vulnerable adults across the borough through the implementation of our strengths-based model of practice.

Pay rate - £16.15 PAYE / £19.95 Umbrella

Main Responsibilities

As a Social Work Officer you will be responsible for:

• Working within strengths-based model of practice and holding a non-complex caseload to support residents to improve their independence and wellbeing by working closely with partners and maximising the use and benefit of community resources.

• 2Undertake strengths-based assessments, reviews and support planning that enable residents to maximise their independence, improve quality of life and build their resilience.

• 3Provide practical support to residents and carers, that helps support them such as accessing living aids: accessing the welfare benefit system in order to provide advice and information to service users.

• Assist in arranging short term care and in providing clients and carers with respite to reduce carer breakdown

Requirements:

• Experience in similar role
• Enhanced DBS

Working with Service Care Solutions comes with many benefits, including:

• A specialist consultant within an experience and dedicated recruitment team
• Excellent rates of pay
• Payroll services twice a week

If you are interested in the Social Work Officer, or know of anyone who may be, please contact Emma at Service Care Solutions on 01772 208964 or email emma.petricco@servicecare.org.uk

Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed!

**Purpose of the job:**

I am an older gentleman who has dementia living in the Camden area. I require a bank carer/assistant that can cover my existing team when they are on holiday or off sick.

I love to go out daily and have regular daily activities. I am looking for someone to accompany me to Chalk Farm NW1 to my lunch club, and then head down to Camden Town NW1 for my art class.

I am a very chatty man and likes a laugh and dancing. I am also a Frank Sinatra fan, and an Arsenal supporter. The qualities Im looking for in a PA are the following: they should like to have some banter, be able to walk well as I enjoy walking, have knowledge of the Camden area, and if not be able to use google maps on their phone. Some of my activities may involve bus journeys so using public transport is a necessity.




**Hours and rate of Pay:**


* £14.10 per hour
* Up to 30 hours per week as and when required.
* Guaranteed hours for 23/12/24, 27/12/24, 30/12/24 and 2/1/25.




**Supervision:**


* My personal assistant is accountable to the employer in all aspects of their work. They should always ask what my needs are and listen to my directions and requests.




**Main Duties:**


* Support to access the community to engage in various social activities.
* Assist with personal care, breakfast preparation, prompts with medication, light cleaning and laundry.




**The main duties identified in the job description are examples of the expectations required; there may be occasions where you are reasonably requested to provide additional activities to be undertaken inside or outside of the home.**




**Personal Assistant Specification:**


* My assistant must be honest, trustworthy, and reliable.
* My assistant must respect my privacy and always maintain my dignity.
* My assistant must be enthusiastic and flexible with a caring disposition.
* You must be able to work well independently.




**The post is subject to an enhanced DBS disclosure which will be funded through your employer.**

****

**Vacancy closing date: 03-Dec-2024**

A role that keeps everyone smiling.

Get paid to put a smile of someone's face as a Receptionist in London, W2 6BD! Be the friendly face of our vibrant corporate site, creating a welcoming start to our colleagues and clients day. A role where you’ll love what you do. Join a team that values you for being you.

What you’ll do:

• Shape that all-important first impression, greeting and welcoming guests with warmth and professionalism

• Showcase your professionalism as you receive incoming calls and direct them to the appropriate department

• Assist in maintaining a tidy and inviting reception area

• Provide a helping hand with administrative tasks such as data entry and scheduling

• Be the sites 'go-to' for providing information and assistance

What you bring:

• Previous experience in a similar role is a plus, but excellent interpersonal and communication skills are the key

• A positive, energetic and proactive attitude with a passion for customer service

• Proficient in office software (e.g., Microsoft office, excel, power-point, outlook)

• Strong organisational abilities and attention to detail

What we offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• An Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a 24hr virtual GP Service
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family).
• Save for your future by becoming a member of the Mercer Aspire Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.

Ready to be part of something greater? Apply today and start your journey with Sodexo!

For careers that mean business.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications

Package Description

• Receptionist
• Monday to Friday
• 7am to 4pm or 9am to 6pm
• 40 hours per week
• £15.80 per hour + Sodexo benefits
• Free parking onsite
• Any other site benefits

About The Company

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Customer Service Administrative Assistant needed in Wembley

The rate is £17.27ph PAYE

This is a temporary role

The reference number is: 5258412

The successful candidate will provide customers and other stakeholders, first contact resolution for Housing & Neighbourhoods service area enquiry types via phone, email, web chat and social media channels. They will provide a prompt, efficient and professional service and demonstrate the highest standards of customer care at all times and will carry out all duties in accordance with relevant Customer Service policies, procedures and standards to ensure the delivery of excellent services to customers and stakeholders.

Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Kirsty@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

You can also follow us at Twitter/Facebook/LinkedIn or via our website