Total 120 Customer Service job vacancies in MacDill AFB, Florida

• As deputy to the director/commander, plans, organizes, and oversees the activities of the Force Support Squadron (FSS).
• Exercises supervisory personnel management responsibilities.
• Makes comprehensive assessments and evaluations of program goals/objectives which provide a basis for long-range planning to enhance the management support capabilities of the FSS.
• Represents the Force Support Squadron with a variety of installation organizations and outside agencies.

• Perform basic account maintenance procedures to ensure files, logs, and reports are complete.
• Ensure adequate stock and operating supplies are maintained.
• Operate computer systems to input or correct data, and produce documents, reports, shelf labels and signs.
• Verify receipts against invoices.

GS12/13
Identifies and analyzes key issues, develops strategies, and advises Commander and senior leadership on recommended courses of action on a broad variety of topics related to MAJCOM, NAF, FOA or DRU functions.

Serves as Project Officer for Commander directed initiatives and special interest items.

Coordinates review of higher level taskings, identifies best course of action, potential problems, and recommends MAJCOM, NAF, FOA or DRU response.

Performs a wide variety of office management duties.

Plans, organizes, and directs the activities of the Group Commander's Support Staff (CSS), ensuring that CSS complies with legal and regulatory requirements and meets customer needs.

Exercises supervisory personnel management responsibilities.

Plans, organizes, and executes all Group information management and resourcing activities.

Manages training programs for administration (3A1XX) and personnel (3SOXX) in accordance with established command guidelines.

Serves as the Group point of contact and liaison with the servicing Force Support Squadron on personnel and manpower actions. Participates in special studies and projects relating to planning, coordinating, and analyzing the effectiveness/efficiency of the Group CSS in meeting Air Force Administration program goals.

The Senior Licensed Professional Mental Health Counselor (LPMHC) is under the Mental Health & Behavioral Sciences Service and works with and clinically supports Acute Care Mental Health, which includes an inpatient psychiatric unit, inpatient medicine, and the emergency department. In addition to providing direct patient care, the Senior LPMHC functions as the facility Baker Act Coordinator and has supportive administrative duties.

Duties and responsibilities include, but are not limited to:

• Providing a full range of mental health services to patients with complex mental, medical, and psychosocial problems in Acute Care Mental Health.
• Completing Suicide Risk Identification to include CSREs, Safety Plans, and consultation with the Suicide Prevention Team as needed.
• Providing evidence-based psychotherapy services including individual, family, couples, or group psychotherapy and behavioral modification for addressing behavioral and psychological symptoms. Has advanced skills in specialized interventions and treatment modalities for Veterans with complex needs.
• Educating patients, family members, and significant others.
• Functioning as a member of an interdisciplinary treatment team by providing consultation and treatment recommendations to professional staff within the medical units, inpatient psychiatric unit, ED, and community providers, concerning clinical assessment findings and appropriate treatment plans for the patients in his/her care.
• Developing, implementing, and documenting the treatment plan for patients seen, including prompt completion of clinical reminders.
• Functioning independently as a member of the West Palm Beach VAMC Medical Staff, with full clinical privileges. The incumbent assumes complete professional responsibility for his/her clinical assessment findings, patient care decisions, and documentation.
• Appropriately referring patients to other disciplines for treatment outside purview and expertise of a LPMHC.
• Providing clinical supervision to LPMHC staff and/or LPMHC trainees.
• Developing behavioral health related training curriculum and conducting trainings for clinical staff as needed.
• Complying with all regulations of VHA and ensuring clinical documentation complies with service policies.
• Participating in ongoing performance improvement initiatives.

• Serves as Team Leader
• Performs inspections and maintains surveillance over assigned contracts
• Develops performance work statements, SOWs, cost estimates, pricing and bidding schedules, purchase requests and other documentation for maintenance and repair service by contract
• Maintains records, and coordinates work and change orders to contract
• Prepares and presents briefings to each level of the Command, up to and including the Wing Commander.

The Lead MSA routinely interacts with MSA staff and collaborates with other members of an expanded health care team to assist in providing a robust interdisciplinary approach to care. The Lead MSA monitors daily work assignments and balances workload among MSA staff. The Lead MSA provides input on performance regarding quality of work, and Medical Center Policies.

Lead Medical Support Assistant duties consist of but are not limited to the following:

• Scheduling/coordinating appointments using advanced clinic access principles.
• Daily review of active/pending consults and open Return to Clinic Orders (RTC's).
• Ensures Code-Purple forms and medication administration reports(MARS) are up to date via communication with clinical staff.
• Pulls reports to ensure that the work has been completed.
• Conducts reviews to ensure quality of work and to ensure accurate and timely scheduling of appointments.
• Assure staff collect, scan, and update health insurance information serving a major role in the revenue process.
• Train staff to ensure is in compliance, reporting quality assurance, and budgetary initiatives.
• Develops ways to resolve problems with the administrative and clinical staff on access, customer service, patient flow, revenue, and data validation issues, action plans, monitoring and reporting.
• Assemble patient hardback charts at time of patient admission, and consolidate patient hardback charts at time of discharge.
• Acting as a receptionist at the clinic, either face-to-face or telephonically.
• Perform timekeeping duties and additional tasks assigned by the supervisor to ensure efficient daily operations.

• Duty 1: Serves as the branch administrative support specialist for the assigned branch and section leader(s). Focuses on tasks, prepares a wide variety of recurring and nonrecurring correspondences, reports, and other documents from information obtained from the staff, files, and other sources.

• Duty 2: Serves as the unit administrative support specialist for all government related responsibilities. Serves as the ATAAPS Customer Service Representative (CSR), Timekeeper, Defense Civilian Payroll System (DCPS) and Forms & Account Management Service (FAMS) Monitor.

• Duty 3: Performs other administrative work in support of the office/organization including meeting support, special event planning, and program reviews. Independently creates meeting minutes and follows-up on action items/commitments made during meetings and conferences by Division leadership and staff members.

• Duty 4: Provides Administrative and Records Management. Develops, establishes, updates, and maintains office procedures and standard processes, including electronic records management and document libraries ensuring effective and efficient operation of the office.

• Duty 5: Serves as the primary unit Activity Distribution Office (ADO) and Defense Travel System (DTS) Representative. Reviews and processes incoming and outgoing mail, correspondence, publications, regulations and directives associated.

Inpatient Staff Registered Nurse (RN) is responsible and accountable for individual nursing practice and determines the appropriate delegation of tasks consistent with the nurse's obligation to provide optimal care. The focus is on individual growth and development in practice with increased levels of self-direction. Ability to formulate a plan of care based on nursing assessments. Seeks guidance in how to improve care provided to patients and families. Delegates elements of care to the appropriate individual based upon assessed needs, condition, and safety of the patient. The nurse brings principles and theory with limited application of critical thinking skills. Nurses must possess and maintain Basic Life Support (BLS) certification and acquire Advanced Cardiac Life Support (ACLS) certification with in one year of employment, and subsequently maintain both certifications throughout their tenure.

Responsible for participating within unit based and/or organizational level Shared Governance councils, utilizing clinical expertise, evidence-based practice, and knowledge to assist with finding solutions to problems or issues to improve the quality care provided to our Veterans.


Preferred Experience: Candidate will have 2 years of recent telemetry/stroke experience. BSN preferred. National certification preferred.



VA offers a comprehensive total rewards package: VA Nurse Total Rewards


Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory
Work Schedule: 7:30pm-8:00am with weekend rotation.
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Available for well-qualified applicants.
EDRP Authorized: Former EDRP participants ineligible to apply for incentive. Contact VHA.ELRSProgramSupport@va.gov, the EDRP Coordinator for questions/assistance. Learn more

Responsible and accountable for all elements of the nursing process when providing and/or supervising direct patient care. Assesses, plans, implements, and evaluates care based on age specific components. Assumes responsibility for the coordination of care focused on patient education, self-management, and customer satisfaction throughout the continuum of care. Administers medications and procedures per established policies and guidelines. Influences care outcomes by collaborating with members of the interdisciplinary team. Executes position responsibilities that demonstrate leadership, experience, and creative approaches to management of complex client care.

The Critical Care RN is responsible for participating within unit based and/or organizational level Shared Governance councils, utilizing clinical expertise, evidence-based practice, and knowledge to assist with finding solutions to problems or issues to improve the quality care provided to our Veterans. The Critical Care RN is responsible for maintaining current Basic Life Support (BLS) and Advanced Cardiovascular Life Support (ACLS) certification.

Preferred Experience: Preferred candidate will have recent 2 years ICU experience. BSN preferred. National Certification preferred.


VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory
Work Schedule: 7:30pm- 08:00am with weekend rotation.
Relocation/Recruitment Incentives: Available for well-qualified applicants.
EDRP Authorized: Former EDRP participants ineligible to apply for incentive. Contact VHA.ELRSProgramSupport@va.gov, the EDRP Coordinator for questions/assistance. Learn more

• Performs nursing care to meet patient needs; learns appropriate policy and guidance.
• Able to carry out objective of the nursing program by following guidelines to meet and maintain program requirements.
• Recognizes the patient's autonomy and promotes independence by means of respect, limit setting and individualized treatment.
• Complies with the Standard Operating Procedure (SOP) for pretreatment/cleaning Reusable Medical Devices (RMD) in applicable patient care setting.
• Administers nursing care to patients, such as baths or showers, enemas, treatments, and minor dressing changes, as assigned.
• Prepares patient for diagnostic and/or therapeutic procedures.
• Prepares and administers prescribed medications.
• Identifies, reports, and documents medication errors/discrepancies, reactions, and side effects immediately, according to policy and procedure.
• Observes for physical and/or emotional changes in patient's health condition, which may include prescribed medications/treatments, to promptly and accurately documenting identified changes, and reporting any deviations from normal to RN/HCP.
• Participates in structured activities based on patient care needs.
  
  vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-LPN-Career-Flyer.pdf
  
  Work Schedule: Monday - Friday, Day Tour
  Recruitment Incentive (Sign-on Bonus): May be authorized for a highly qualified candidate
  Pay: Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).
  Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year). Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.
  Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
  Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
  Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
  Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
  Telework: Not eligible
  Virtual: This is not a virtual position.
  Functional Statement #: 21076F
  Permanent Change of Station (PCS): Not authorized

• Establishes, updates, monitors, and maintains office records of various types.
• Cordially greets parents, children and visitors upon entering the Child Development Centers.
• Responsible for the accuracy of daily cashier reports, USDA records, reimbursement reports, deposits and all financial reports.
• Enrolls new children assisting parents with the completion of Air Force Forms 1181, USDA, waiting list, and any other form necessary for program enrollment.

1. Provides assistance to personnel involved in developing/revising technical specifications, Performance Work, Statements (PWS), Statements of Work (SOW), Statements of Objectives (SOD), Performance Plans, Performance Requirements Summary (PRS), Quality Checklist, and/or other pre/post-award activities.
2. Requires a general knowledge of Acquisition regulations and policies to ensure guidance provided is effective and meets the need or requirements and contracting personnel.
3. Plans, organizes, and oversees the activities of the organization, ensuring that logistics management related operations comply with legal and regulatory requirements and meet customer needs.
4. Evaluates requirements for additional resources, and balances organization needs with overall mission requirements and resource interests.
5. Establishes, develops, and maintains effective relationships with other entities and participates in special projects, initiatives, and performs special assignments.

• Serves as a hotel customer service agent at a hospitality property with full responsibility for duties related and adjacent to the guest service cycle for front office operations.
• Serves as the hotel representative welcoming and interacting with guests, internal and external customers, and other visitors.
• Responsible for executing all processes and policies associated with reservations, room assignments, efficient check in and out of guests, identification and entitlements verification, payment processing and guest room key provision and control.
• Posts charges and payments on guest folios and responsible for the accountability and safekeeping of any assigned change fund.
• Maintains and updates notes and logs of all activities, and reports to management discrepancies and performance outcomes.
• Exercises independent judgement to resolve guest complaints as appropriate, maintains daily logs, updates frequently asked questions, and advises supervisor or work leader of more serious and non-routine concerns for resolution.
• Performs duties normally associated with front office operations as desk clerk, telephone services, reservations, luggage storage, lost & found, accountability reports, parking assistance and security for the hotel operation.
• Maintains the general cleanliness and appearance of the lobby, breakfast area, common areas, and furniture to ensure overall guest comfort.
• Provides communication assistance in medical and fire emergencies and may serve as primary point of contact during such emergencies.

As a MISSION SUPPORT ASSISTANT (OA) , your typical work assignments may include:

• Performing administrative support services, to include Records Management, Privacy Act, official mail control, postal management, forms management, correspondence management, reports control, record keeping, etc.
• Performs a variety of clerical duties to include, prepares and maintains correspondence pertaining to travel, time and attendance, data processing and maintenance, personal property (accountable and non-accountable), supply management, human resource liaison assistance, records management, and TFO management.
• Assists with managing division fleet services, including vehicles timely maintenance, service, repairs, supplement.
• Responsible for providing technical assistance for Division's personal property.