Total 1,056 Customer Service job vacancies in Nottingham, Nottinghamshire, Ng7 2WS

Job Purpose The post holder will manage an Urgent Care Caseload within a multi-professional clinician -led environment, dealing with a wide range of presenting undifferentiated conditions. The post holder will work alongside a multi-disciplinary team of clinicians with acute and primary care first contact experience. E.g. Nurses, Paramedics, Health Care Support Workers, Emergency Care Practitioners, Radiographers, and Paediatric Nurses to make up the team of the day working collectively in the assessment of undifferentiated urgent care patient presentations. The post holder will Provide clinical assessment and deliver treatments to service users who have undifferentiated health care requirements in order to support the services delivered by the primary care team and prevent unnecessary acute hospital attendances. Utilise advanced clinical skills and competencies in health assessment, medicines management, leadership and case management Maximise patients health and reduce risks that contribute to ill health, thereby reducing unnecessary admissions to acute services. Participates in the development of a specific clinical area e.g. Paediatrics, Sexual health, Safeguarding and be an autonomous practitioner who is open to the flexibility required for the role. Participate in training opportunities for self and others within the UTC Support and deliver training to UTC staff, staff within CityCare and the wider healthcare community. Provide mentorship and support to UTC staff, staff within CityCare and the wider healthcare community. Provider mentorship, support and training to students (including medical, nursing and allied health professionals) Will take operational charge of a shift on a planned rota basis in the absence of the UTC Coordinator. To provide line management to non-registered staff Dimensions To work with the CityCare multidisciplinary team in provision of primary healthcare to residents and visitors to Nottinghamshire. To represent Nottingham City Care Partnership locally, regionally and nationally if required to do so Clinical Responsibilities Comprehensively assess, review and evaluate the needs of service users with undifferentiated healthcare needs to improve their physical, psychological and mental health wellbeing to promote self-care and reduce the need for hospitalisation Accurately prioritise patients within the service, undertaking clinical assessment and providing the necessary treatment including the use of Patient Group Directions in line with local/national policies, procedures and guidelines as appropriate Carries out diagnostic tests only where clinically indicated in line with organisational, local and national guidelines and appropriate to the Urgent Treatment Centre setting. Develop plan of care in conjunction with the service user through: application of clinical knowledge and, analysis of symptoms and data, identification of risk factors associated with those conditions, recognition of early signs of acute illness, involving the patients and the carers in the care plan and ensuring it is understood, documenting safety netting plans and processes To utilise effective communication to aid onward referrals to specialists as appropriate. Facilitating a coordinated primary healthcare response to service users needs To work in an autonomous manner without direct supervision whilst recognising limitation of the practitioner role To carry out enhanced clinical skills as required- this may include, suturing and plastering To keep accurate and immediate records of all interventions fully utilising software systems in place To encourage clients to carry out self-care as appropriate through effective communication of health care using written information as appropriate To advise client on the most appropriate use of Primary, Secondary and Emergency services To maintain patient confidentiality as per Urgent Treatment Centre and CityCares clinical guidelines Professional To work within the relevant professional code of conduct To act in accordance with and promote the CityCare values at all times To act as an ambassador for the Urgent Treatment Centre at all times To be committed to working flexibly within a dynamic environment, responding positively to the changing needs of the service To promote and facilitate evidence based practice To be committed to providing a high level of customer service and patient experience Maintain professional awareness and attend appropriate training as necessary To participate in the appraisal process and development of own Personal Development Plan to include clinical supervision (and revalidation where appropriate) To develop a culture within the Urgent Treatment Centre team of continuing professional development, supporting staff in meeting the requirements for post registration education and training. To provide clinical support and mentorship to other clinicians, nurses, primary care assistants to meet the requirements of their own personal/professional development plans. This may include, where appropriate, mentoring nurses through work-based learning programmes. To support/facilitate the provision of Clinical Supervision in accordance with organisational policy. To liaise with other Agencies as appropriate to ensure comprehensive and collaborative care for service users. Continuous Personal Development To maintain current professional registration and to ensure that all personal responsibilities in relation to this and to the revalidation process are met, including maintenance of a professional portfolio, evidence of practice hours, professional development planning and reflective writing. To meet the organisational requirements for mandatory training appropriate to the role. To recognise his/her own professional limitations, practising accordingly, seeking advice and support as appropriate. To take an active role in the organisational appraisal process, and develop an appropriate and relevant personal development plan and work based objectives. To have awareness of the relevant organisational and professional Safeguarding policies and guidance and to act in accordance with their direction, attending update training as required. Management To participate and assist in evaluation, audit and research as required To participate in the investigation of any complaints, incidents and accidents To participate in the training and induction of new members of staff to the Urgent Treatment To participate in the mentorship, support and training of individuals on recognised training programmes such as Student Nurses, Practice Nurses and other pre and post registration students (this may include those on work experience)

As an autonomous practitioner/prescriber, you will assess patients who present with urgent but not life-threatening illness and injury, plan their care, administer treatment on site and discharge supporting junior colleagues where required. Where on site treatment is not appropriate you will refer to other healthcare professionals / external agencies. You will be a line manager for a small clinical team. Applications will be considered from those looking for a full or part time position. The post holder will practice autonomously within the Advanced Practitioner level of competence working within the Urgent Treatment Centre. They will assess, diagnose, treat or refer patients of all ages presenting with undifferentiated and undiagnosed problems. They will provide Clinical Leadership for the Urgent Treatment Centre team and support and mentorship to other primary care staff where appropriate. The post holder will work alongside clinicians with acute and primary care experience, Nurses, Paramedics, Health Care Support Workers, Emergency Care Practitioners, Radiographers that make up the team of the day working collectively in the assessment of undifferentiated urgent care patient presentations. The post holder will work alongside the medical and management team to lead the way with innovation, testing out pilot services and bringing new business into CityCare. The post holder will: Provide clinical assessment and deliver treatments to service users who have undifferentiated health care requirements in order to support the services delivered by the primary care team and prevent unnecessary acute hospital attendances. Utilise advanced clinical skills and competencies in clinical health assessment, medicines management, leadership and case management. Maximise patients health and reduce risks that contribute to ill health, thereby reducing unnecessary admissions to acute services. Lead the development of a specific clinical area e.g. Paediatrics, Sexual health, Safeguarding and be an autonomous practitioner who is open to the flexibility required for the role. Participate in training opportunities for self and others within the Urgent Treatment Centre. Support and deliver training to Urgent Treatment Centre staff, staff within CityCare and the wider healthcare community. Provide mentorship and support to Urgent Treatment Centre staff, staff within CityCare and the wider healthcare community. Provider mentorship, support and training to students (including medical, nursing and allied health professionals). Will take operational charge of a shift on a planned rota basis in the absence of the Urgent Treatment Centre Coordinator. Deputise for member of the management team when required to do so. To provide line management to a team of UTC staff members. Dimensions To work with the CityCare multidisciplinary team in provision of primary healthcare to residents and visitors to Nottinghamshire. To represent Nottingham City Care Partnership locally, regionally and nationally if required doing so. Key Dimensions Budget Population Served Staff Staff Directly Managed Key Responsibilities Clinical Responsibilities Comprehensively assess, review and evaluate the needs of service users with undifferentiated healthcare needs to improve their physical, psychological and mental health wellbeing to promote self-care and reduce the need for hospitalisation. Accurately prioritise patients within the service, undertaking clinical assessment and providing the necessary treatment including the use of Non-Medical Prescribing and/or Patient Group Directions in line with local/national policies, procedures and guidelines as appropriate Request diagnostic tests only where clinically indicated in line with organisational, local and national guidelines and appropriate to the Urgent Treatment Centre setting. Develop plan of care in conjunction with the service user through: application of clinical knowledge and, analysis of symptoms and data, identification of risk factors associated with those conditions, recognition of early signs of acute illness, involving the patients and the carers in the care plan and ensuring it is understood, documenting safety netting plans and processes To utilise effective communication to aid onward referrals to specialists as appropriate. Facilitating a coordinated primary healthcare response to service users needs To work in an autonomous manner without direct supervision whilst recognising limitation of the practitioner role To carry out enhanced clinical skills as required- this may include, suturing and/or fracture management To keep accurate and immediate records of all interventions fully utilising software systems in place To encourage clients to carry out self-care as appropriate through effective communication of health care using written information as appropriate To advise client on the most appropriate use of Primary, Secondary and Emergency services To maintain patient confidentiality as per Urgent Treatment Centre and CityCare's clinical guidelines Professional To work within the relevant Code of Professional Conduct To act in accordance with and promote the CityCare values at all times To act as an ambassador for CityCare and the Urgent Treatment Centre at all times building professional relationship with primary care partners, voluntary organisations and other outside agencies To be committed to working flexibly within a dynamic environment, responding positively to the changing needs of the service To promote and facilitate evidence based practice To be committed to providing a high level of customer service and patient experience Maintain professional awareness and attend appropriate training as necessary To participate in the appraisal process and development of own Personal Development Plan to include clinical supervision (and revalidation where appropriate) To develop a culture within the Urgent Treatment Centre team of continuing professional development, supporting staff in meeting the requirements for Post registration Education and Training. To provide clinical support and mentorship to other clinicians to meet the requirements of their own personal/professional development plans. This may include, where appropriate, mentoring clinicians through work-based learning programmes. To support/facilitate the provision of Clinical Supervision in accordance with organisational policy. To liaise with other Agencies as appropriate to ensure comprehensive and collaborative care for service users. Continuous Personal Development To maintain current professional registration and to ensure that all personal responsibilities in relation to this and to the revalidation process are met, including maintenance of a professional portfolio, evidence of practice hours, professional development planning and reflective writing. To meet the organisational requirements for mandatory training appropriate to the role. To recognise own professional limitations, practising accordingly, seeking advice and support as appropriate. To take an active role in the organisational appraisal process, and develop an appropriate and relevant personal development plan and work based objectives. To have awareness of the relevant organisational and professional Safeguarding policies and guidance and to act in accordance with their direction, attending update training as required. Management/Leadership To line manage a team To participate and assist in evaluation, audit and research as required To participate in the investigation of any complaints, incidents and accidents To participate in the training and induction of new members of staff to the Care Centre Team To participate in the mentorship, support and training on recognised training programmes such as Student Nurses and Practice Nurses (this may include work experience)

Job Purpose The post holder will manage an Urgent Care Caseload in a clinician-led environment, dealing with a wide range of presenting undifferentiated conditions. The post holder will work alongside a multi-disciplinary team of clinicians with acute and primary care first contact experience, Nurses, Paramedics, Health Care Support Workers, Emergency Care Practitioners and Radiographers to make up the team of the day working collectively in the assessment of undifferentiated urgent care patient presentations. The post holder will: Provide clinical assessment and deliver treatments to service users who have undifferentiated health care requirements in order to support the services delivered by the primary care team and prevent unnecessary acute hospital attendances. Utilise advanced clinical skills and competencies in health assessment, medicines management, leadership and case management. Maximise patients health and reduce risks that contribute to ill health, thereby reducing unnecessary admissions to acute services. Lead the development of a specific clinical area e.g. Paediatrics, Sexual health, Safeguarding and be an autonomous practitioner who is open to the flexibility required for the role. Participate in training opportunities for self and others within the UTC. Support and deliver training to UTC staff, staff within CityCare and the wider healthcare community. Provide mentorship and support to UTC staff, staff within CityCare and the wider healthcare community. Provider mentorship, support and training to students (including medical, nursing and allied health professionals) Will take operational charge of a shift on a planned rota basis in the absence of the UTC Coordinator. To provide line management to Clinical practitioners and non-registered staff. Dimensions To work with the CityCare multidisciplinary team in provision of primary healthcare to residents and visitors to Nottinghamshire. To represent Nottingham City Care Partnership locally, regionally and nationally if required to do so. Key Responsibilities Clinical Responsibilities Comprehensively assess, review and evaluate the needs of service users with undifferentiated healthcare needs to improve their physical, psychological and mental health wellbeing to promote self-care and reduce the need for hospitalisation. Accurately prioritise patients within the service, undertaking clinical assessment and providing the necessary treatment including the use of Non-Medical Prescribing and/or Patient Group Directions in line with local/national policies, procedures and guidelines as appropriate. Carries out diagnostic tests only where clinically indicated in line with organisational, local and national guidelines and appropriate to the Urgent Treatment Centre setting. Develop plan of care in conjunction with the service user through: application of clinical knowledge and, analysis of symptoms and data, identification of risk factors associated with those conditions, recognition of early signs of acute illness, involving the patients and the carers in the care plan and ensuring it is understood, documenting safety netting plans and processes. To utilise effective communication to aid onward referrals to specialists as appropriate. Facilitating a coordinated primary healthcare response to service users needs. To work in an autonomous manner without direct supervision whilst recognising limitation of the practitioner role. To carry out enhanced clinical skills as required- this may include, suturing and fracture management. To keep accurate and immediate records of all interventions fully utilising software systems in place To encourage clients to carry out self-care as appropriate through effective communication of health care using written information as appropriate. To advise client on the most appropriate use of Primary, Secondary and Emergency services. To maintain patient confidentiality as per Urgent Treatment Centre and CityCares clinical guidelines. Professional To work within the relevant Professional Conduct of conduct. To act in accordance with and promote the CityCare values at all times. To act as an ambassador for the Urgent Treatment Centre at all times. To be committed to working flexibly within a dynamic environment, responding positively to the changing needs of the service. To promote and facilitate evidence-based practice To be committed to providing a high level of customer service and patient experience. Maintain professional awareness and attend appropriate training as necessary. To participate in the appraisal process and development of own Personal Development Plan to include clinical supervision (and revalidation where appropriate). To develop a culture within the Urgent Treatment Centre team of continuing professional development, supporting staff in meeting the requirements for Post registration Education and Training. To provide clinical support and mentorship to others to meet the requirements of their own personal/professional development plans. This may include, where appropriate, mentoring clinicians through work-based learning programmes. To support/facilitate the provision of Clinical Supervision in accordance with organisational policy. To liaise with other Agencies as appropriate to ensure comprehensive and collaborative care for service users. Continuous Personal Development To maintain current professional registration and to ensure that all personal responsibilities in relation to this and to the revalidation process are met, including maintenance of a professional portfolio, evidence of practice hours, professional development planning and reflective writing. To meet the organisational requirements for mandatory training appropriate to the role. To recognise own professional limitations, practice accordingly, seeking advice and support as appropriate. To take an active role in the organisational appraisal process and develop an appropriate and relevant personal development plan and work based objectives. To have awareness of the relevant organisational and professional Safeguarding policies and guidance and to act in accordance with their direction, attending update training as required. Management To participate and assist in evaluation, audit and research as required. To participate in the investigation of any complaints, incidents and accidents. To participate in the training and induction of new members of staff to the Urgent Treatment Centre team. To participate in the mentorship, support and training of individuals on recognised training programmes such as Student Nurses, Practice Nurses and other pre and post registration students (this may include those on work experience).

Prepare proactive care plans for vulnerable patients. Provide peer support to patients, supporting their needs including navigation, signposting and direct support in enabling them to achieve their plans / goals. For full details please refer to the attached job description.

Customer Sales Advisor

Minimum Requirements: 1 years targeted sales experience within the last 3 years.

Location: Remote, Mainland UK only

Competitive salary and bonus: £23,000 plus average bonus earning potential of £8,700 per annum. Uncapped bonus.

Hours: 37.5 hours per week on a rotational shift pattern between the hours of 8am - 8pm, Monday to Sunday.

Start dates: 11th November 2024

Domestic & General are a proud partner to leading manufacturer and retail brands worldwide, taking the worry out of appliance breakdowns for almost 9 million customers in the UK.

Right now, we're recruiting Inbound Customer Sales Advisors in the Registrations department that offers great work life balance, working from home and an engaging onboarding experience.

The role you'll do:

As a Customer Sales Advisor in our busy Inbound team, you'll be the first point of contact for customers looking to register their appliances. Day-to-day, you'll:

• Build rapport with customers, get to know their individual needs and put their interests first.
• Provide excellent customer service and register appliances efficiently.
• Use your brilliant sales and communication skills to upsell products that provide peace of mind.

How you'll be rewarded:

• 33 days' annual leave (including bank holidays) - Additionally the option to buy 5 extra days each year
• Investment in your career - Development through ongoing coaching and clearly defined progression opportunities
• Employee discounts - Access to discounted Sky TV and mobile packages, and discounts for loads of online and high street retailers
• Sales bonuses - Each month you'll get the chance to earn some extra take home pay
• Health and Wellbeing - Discounted gym membership, help towards essential healthcare costs, including dental, optical, and physiotherapy
• Pension scheme - Matched employer contributions up to 5% of basic salary
• Life assurance - Employer funded cover of 4x basic salary
• A free annual D&G protection plan - Access to discounted rates for family and friends too
• Incentives - Regular incentives with amazing prizes to be won
• Employee assistance programme - Free support and advice on relationships, physical and mental health, financial assistance and more
• And many more benefits - Including travel loans, car leasing and Cycle to Work and Salary Finance schemes

What else to expect:

• In a 3-week training programme (Mon - Fri: 09:00 - 17:30) you'll learn our systems, meet your new colleagues, perfect your sales technique and learn what makes a great customer experience
• This department has rotational shift patterns based on a 37.5-hour contract, between the hours of 8am to 8pm Monday to Sunday. You would be working 1 full weekend and 2 Saturday's on a 8-week rotational schedule.
• Working from home
• We'll provide all the equipment you need, but you must have broadband access

The experience and skills you need:

• 1 years continuous and targeted sales experience within the last 3 years
• A background in targeted sales and customer service
• A driven mindset with strong customer service and sales skills and a love for hitting targets
• Great communication skills - you're at ease building rapport, listening to customers and demonstrating empathy when needed
• A team player committed to creating an excellent customer experience
• Unflappable and resilient attitude to juggle tasks

Immediate interviews available. Apply today to find out more.

Domestic & General is an equal opportunities employer, which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please note that we have a thorough referencing process, which includes credit and criminal record checks.

Domestic & General work in trusted partnership and are supported by Brook Street (UK) Limited with the recruitment process for our contact centre agents. Information collected from you in relation to your application will be accessed by Brook Street under a strict duty of confidentiality and Brook Street will be in direct contact with you in relation to any application made.

Outbound Sales Representative

Minimum Requirements: 1 years targeted sales experience within the last 3 years.

Location: Remote, Mainland UK only

Competitive salary and bonus: £23,000 plus average bonus earning potential of £7,200 per annum. Uncapped bonus

Hours: 37.5 hours per week, Monday - Thursday 10:30 - 19:00, Friday 09:00 - 17:30. No weekends.

Start date: 11th November 2024

Domestic & General are a proud partner to leading manufacturer and retail brands worldwide, taking the worry out of appliance breakdowns for almost 9 million customers in the UK.

Right now, we're recruiting Outbound Sales Representative in a role that offers great work life balance, working from home and an engaging onboarding experience.

The role you'll do:

As a Sales Representative in our busy Outbound department, you'll get in touch with customers to make sure their appliances are protected. Day-to-day, you'll:

• Use your sales and communication skills to upsell products
• Build rapport with customers, get to know their individual needs and put their interests first
• Provide peace of mind by finding the right solution for every customer

How you'll be rewarded:

• 33 days' annual leave (including bank holidays) - Additionally the option to buy 5 extra days each year
• Investment in your career - Development through ongoing coaching and clearly defined progression opportunities
• Employee discounts - Access to discounted Sky TV and mobile packages, and discounts for loads of online and high street retailers
• Sales bonuses - Each month you'll get the chance to earn some extra take home pay
• Health and Wellbeing - Discounted gym membership, help towards essential healthcare costs, including dental, optical, and physiotherapy
• Pension scheme - Matched employer contributions up to 5% of basic salary
• Life assurance - Employer funded cover of 4x basic salary
• A free annual D&G protection plan - Access to discounted rates for family and friends too
• Incentives - Regular incentives with amazing prizes to be won
• Employee assistance programme - Free support and advice on relationships, physical and mental health, financial assistance and more
• And many more benefits - Including travel loans, car leasing and Cycle to Work and Salary Finance schemes

What else to expect:

• In a 2-week training programme (Mon - Fri: 09:00 - 17:30) you'll learn our systems, meet your new colleagues, perfect your sales technique and learn what makes a great customer experience
• You'll work on a shift pattern where you'll enjoy weekends off
• Working from home
• We'll provide all the equipment you need, but you must have broadband access

The experience and skills you need:

• 1 years continuous and targeted sales experience within the last 3 years
• A driven mindset with strong customer service and sales skills and a love for hitting targets
• Experience of working autonomously or in a home-based position
• Great communication skills - you're at ease building rapport, listening to customers and demonstrating empathy when needed
• A team player committed to creating an excellent customer experience
• Unflappable and resilient attitude to juggle tasks

Immediate interviews available. Apply today to find out more.

Domestic & General is an equal opportunities employer, which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please note that we have a thorough referencing process, which includes credit and criminal record checks.

Domestic & General work in trusted partnership and are supported by Brook Street (UK) Limited with the recruitment process for our contact centre agents. Information collected from you in relation to your application will be accessed by Brook Street under a strict duty of confidentiality and Brook Street will be in direct contact with you in relation to any application made.

Customer Sales Advisor

Minimum Requirements: 1 years targeted sales experience within the last 3 years.

Location: Remote, Mainland UK only

Competitive salary and bonus: £23,000 plus average bonus earning potential of £8,700 per annum. Uncapped bonus

Hours: 37.5 hours per week on a rotational shift pattern between the hours of 8am - 8pm, Monday to Sunday.

Start date: 4th November 2024

Domestic & General are a proud partner to leading manufacturer and retail brands worldwide, taking the worry out of appliance breakdowns for almost 9 million customers in the UK.

Right now, we're recruiting Customer Sales Advisors in a role that offers great work life balance, working from home and an engaging onboarding experience.

The role you'll do:

As a Customer Sales Advisor in our busy Whirlpool department, you'll be the first point of contact for customers looking to register their appliances. Day-to-day, you'll:

• Provide excellent customer service and register appliances efficiently.
• Use your sales and communication skills to upsell products
• Build rapport with customers, get to know their individual needs and put their interests first

How you'll be rewarded:

• 33 days' annual leave (including bank holidays) - Additionally the option to buy 5 extra days each year
• Investment in your career - Development through ongoing coaching and clearly defined progression opportunities
• Employee discounts - Access to discounted Sky TV and mobile packages, and discounts for loads of online and high street retailers
• Sales bonuses - Each month you'll get the chance to earn some extra take home pay
• Health and Wellbeing - Discounted gym membership, help towards essential healthcare costs, including dental, optical, and physiotherapy
• Pension scheme - Matched employer contributions up to 5% of basic salary
• Life assurance - Employer funded cover of 4x basic salary
• A free annual D&G protection plan - Access to discounted rates for family and friends too
• Incentives - Regular incentives with amazing prizes to be won
• Employee assistance programme - Free support and advice on relationships, physical and mental health, financial assistance and more
• And many more benefits - Including travel loans, car leasing and Cycle to Work and Salary Finance schemes

What else to expect:

• In a 3-week training programme (Mon - Fri: 09:00 - 17:30) you'll learn our systems, meet your new colleagues, perfect your sales technique and learn what makes a great customer experience
• This department has rotational shift patterns based on a 37.5-hour contract, between the hours of 8am to 8pm Monday to Sunday. You would be working 1 full weekend and 2 Saturday's on a 8-week rotational schedule.
• Working from home
• We'll provide all the equipment you need, but you must have broadband access

The experience and skills you need:

• 1 years continuous and targeted sales experience within the last 3 years
• A driven mindset with strong customer service and sales skills and a love for hitting targets
• Experience of working autonomously or in a home-based position
• Great communication skills - you're at ease building rapport, listening to customers and demonstrating empathy when needed
• A team player committed to creating an excellent customer experience
• Unflappable and resilient attitude to juggle tasks

Immediate interviews available. Apply today to find out more.

Domestic & General is an equal opportunities employer, which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please note that we have a thorough referencing process, which includes credit and criminal record checks.

Domestic & General work in trusted partnership and are supported by Brook Street (UK) Limited with the recruitment process for our contact centre agents. Information collected from you in relation to your application will be accessed by Brook Street under a strict duty of confidentiality and Brook Street will be in direct contact with you in relation to any application made.

Sky Outbound Customer Sales Representative

Minimum Requirements: 1 years targeted sales experience within the last 3 years

Location: Remote, Mainland UK only

Competitive salary and bonus: £23,000 plus average bonus earning potential of £6,000 per annum. Uncapped bonus

Hours: 37.5 hours per week

Start dates: 28th October 2024

Domestic & General are a proud partner to leading manufacturer and retail brands worldwide, taking the worry out of appliance breakdowns for almost 9 million customers in the UK.
​
Right now, we're recruiting Sky Outbound Customer Sales Representatives in a role that offers great work life balance, working from home and an engaging onboarding experience.

The role you'll do:

As a Customer Sales Representative in our busy Sky Outbound department, you'll be an ambassador for the market-leading Sky brand. Day-to-day, you'll:

• Use your sales and communication skills to upsell products
• Build rapport with customers, get to know their individual needs and put their interests first
• Provide peace of mind by finding the right solution for every customer

How you'll be rewarded:

• 33 days' annual leave (including bank holidays) - Additionally the option to buy 5 extra days each year
• Investment in your career - Development through ongoing coaching and clearly defined progression opportunities
• Employee discounts - Access to discounted Sky TV and mobile packages, and discounts for loads of online and high street retailers
• Sales bonuses - Each month you'll get the chance to earn some extra take home pay
• Health and Wellbeing - Discounted gym membership, help towards essential healthcare costs, including dental, optical, and physiotherapy
• Pension scheme - Matched employer contributions up to 5% of basic salary
• Life assurance - Employer funded cover of 4x basic salary
• A free annual D&G protection plan - Access to discounted rates for family and friends too
• Incentives - Regular incentives with amazing prizes to be won
• Employee assistance programme - Free support and advice on relationships, physical and mental health, financial assistance and more
• And many more benefits - Including travel loans, car leasing and Cycle to Work and Salary Finance schemes

What else to expect:

• In a 2-week training programme (Mon 10am-6:30pm, Tues-Thu 9:30am-6:30pm and Friday 9:30-4pm) you'll learn our systems, meet your new colleagues, perfect your sales technique and learn what makes a great customer experience

• This department has 2 shift patterns on a 2 week rotation based on a 37.5-hour contract

• Mon 10:30-7pm, Tues-Thu 10-7pm, Friday 9.30 - 4pm
• Mon 10-6:30pm, Tues-Thu 9.30 - 6.30pm, Friday 9.30 - 4pm

• Working from home
• We'll provide all the equipment you need, but you must have broadband access

The experience and skills you need:

• 1 years continuous and targeted sales experience within the last 3 years
• A background in targeted sales and customer service
• A driven mindset with strong customer service and sales skills and a love for hitting targets
• Great communication skills - you're at ease building rapport, listening to customers and demonstrating empathy when needed
• A team player committed to creating an excellent customer experience
• Unflappable and resilient attitude to juggle tasks

Immediate interviews available. Apply today to find out more.

Domestic & General is an equal opportunities employer, which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please note that we have a thorough referencing process, which includes credit and criminal record checks.

Domestic & General work in trusted partnership and are supported by Brook Street (UK) Limited with the recruitment process for our contact centre agents. Information collected from you in relation to your application will be accessed by Brook Street under a strict duty of confidentiality and Brook Street will be in direct contact with you in relation to any application made.

Call Handler

PLEASE ONLY APPLY FOR THIS ROLE IF YOU HOLD AN ENHANCED DBS/WOULD PASS AN ENHANCED DBS CHECK.

PLEASE ONLY APPLY FOR THIS ROLE IF YOU CAN CONFIRM THE FOLLOWING:

- You have 3 GCSE's or equivalent (Proof of qualification is needed)

- You are available for an assessment session on 16/10/2024

- You have no annual leave or appointments booked in the next 3 months

- You are available to start a full time role from 4/11/2024

12 Hour Shifts, covering mornings, days and nights.

Temp with a view to go perm after 12 weeks.

Rates of Pay:

£11.44 - Days

£15.44 - Nights and Saturdays

£19.33 - Sundays and Public Holidays

Main Responsibilities:

• Answer telephone calls from the public, emergency services, doctors, and Health Service colleagues about emergency, urgent, and non-urgent situations.
• Use the Control Room computer system to input patient details and pass information electronically to the Dispatch Officer.
• Communicate by radio with the crews to deploy them and assist with queries or requests.
• Provide accurate and legible documentation related to patient journeys, cancellations, and booking changes.
• Assist with general clerical duties as needed.
• Maintain courteous and professional interactions with the public, doctors, and Health Service colleagues.
• Operate systems to liaise with callers who have additional communication requirements.
• Provide ad hoc "on the job" training for new staff members.
• Ensure a clean and tidy work environment, free from obstructions.
• Provide cover for absences, including sickness and annual leave, as needed.
• Undertake other duties as reasonably required.

Note: Responsibilities will be carried out in accordance with company policies, which may change over time. Ensure full compliance with policies related to patient safety, including Risk Management, Infection Prevention, and Safeguarding children and vulnerable adults.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Expected hours: 37.5 per week

Benefits:

• Company car
• Company pension
• On-site parking

Schedule:

• 12 hour shift
• Day shift
• Night shift

Work Location: In person

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Female Support Worker

Location: Ruddington

Pay starts at: £11.45ph
Typical Shifts are: on a rota Monday to Sunday 08:00-20:00.

Join Voyage Care and Feel Valued, we reward your dedication with:

Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

We’re on the hunt for genuinely caring, hands-on female Support Workers with a passion for enhancing the quality of life of the people we support. As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!

Our Woodley House residential service in Ruddington is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities. We support up to 18 adults with autism, learning disabilities, Angelman’s syndrome, Down Syndrome and mental health needs. The service is split into three purpose-built properties. The main house has a quiet room, a sensory room and a grand staircase, which has recently been modernised to provide greater accessibility for residents. All ground floor bedrooms also have wet rooms perfect for those with reduced mobility. The bungalow has five bedrooms, each with an en-suite bathroom. All three properties are linked via a beautiful courtyard. Every Wednesday, the team host a ‘Café Dance’ so all residents can socialise, dance and enjoy food and drink together.

This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.

Why choose us?

You don’t need to have experience to be a fantastic Support Worker, what you need is a passion for enhancing the quality of life for the people we support, a desire to learn and a genuine caring attitude. At this service our Support Workers should be resilient, flexible and composed in their approach.

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

* Some of our roles require male or female employees only, where this is indicated it is a genuine occupational requirement, in accordance with the Equality Act 2010

Are you seeking early starts and early finishes? There is a van driving role available, immediate starts available!
The working day will be delivering baked goods to a selection of convenience stores, you will do between 14 to 16 drops per day.

To be considered, candidate will have:
• A commercial driving licence with minimum of 6 months experience
• A positive and professional attitude
• Own transport preferred due to the location of the business.
To be considered for this role, please attach a CV.

This is an ongoing position.

Monday to Saturday, working between 4 to 5 days.Please note that there will be weeks where you only complete 24 hours.
Starting time is 04:00 for up to 8 hours per day.

The rate is £11.50 per hour + 28 days a year holiday pro rata.

Immediate start Available!

Are you an experienced Cleaner with a valid CSCS card?

window cleaning, kitchen cleans, ducting cleaning, External cleaning. Working experience off commercial cleaning is ideal.


MUST HAVE A CSCS CARD!


Temp to perm.

Working Monday to Friday.
Start time can be different each day

Paying £11.50 per hour

Are you looking for ongoing van driving work in the Southwell area of Nottinghamshire?
Our client is offering immediate starts and is hiring multiple candidates.

Within this role you will be delivering different baked goods around the East Midlands and Lincolnshire areas. Which will consist of around 10 – 15 drops, and always providing customers with first-class customer service in a polite and friendly manner.

To be considered for this role you must hold a valid UK Driving licence. Previous experience in customer facing roles would be ideal but is not required.

This is temp to perm role.

The work is from Monday to Friday starting around 04:00 and you will be working for usually 8 hours.

The pay is £11.50 per hour.

A fantastic opportunity for permanent work!

The working day will be delivering baked goods to a selection of convenience stores, you will do between 14 to 16 drops per day.

To be considered, candidate will have:
• A commercial driving licence with minimum of 6 months experience
• A positive and professional attitude
• Own transport preferred due to the location of the business.
To be considered for this role, please attach a CV.

This is an ongoing position.

Monday to Saturday, working between 4 to 5 days.Please note that there will be weeks where you only complete 24 hours.
Starting time is 04:00 for up to 8 hours per day.

The rate is £11.50 per hour + 28 days a year holiday pro rata

Apply now! Van Driving positions available!

The working day will be delivering baked goods to a selection of convenience stores, you will do between 14 to 16 drops per day.

To be considered, candidate will have:
• A commercial driving licence with minimum of 6 months experience
• A positive and professional attitude
• Own transport preferred due to the location of the business.
To be considered for this role, please attach a CV.

This is an ongoing role.

Monday to Saturday, working between 3 to 5 days.Please note that there will be weeks where you only complete 24 hours.
Starting time is 04:00 for up to 8 hours per day.

The rate is £11.50 per hour + 28 days a year holiday pro rata