Total 687 Customer Service job vacancies in Reading, Berkshire, RG30 4BZ

ABOUT THE ROLEAs a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all rolesAccess to wellbeing and support tools A range of retail discounts and savingsUnlimited referrals with our Refer a Friend' bonus schemeEmployee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Are you currently working as a Support Worker within a Supported Living or Mental Health setting? Do you want to take the next steps in your career? Radis Community Care are actively recruiting for a Team Leader to join our Reading Supported Living Service.

What will you be doing as a Team Leader?

As a Team Leader you will be working alongside the office team to ensure that service runs smoothly and ensuring we provide an excellent standard of care to all residents within the service. You will be ensuring that Support Plans, Risk Assessments, MAR charts, 1 page profiles and other paperwork are completed and updated on a regular basis. You will also be working alongside Support Workers supporting with direct care visits when required as well as completing monitoring checks including medication competency, spot checks and carers assessments.

You will also be working with clients to ensure they get the most out of care & support from Radis.

About Radis & The Service.

Radis was established in 2001, since then Radis has grown to become a leading provider of community based social care and support for thousands of vulnerable adults and children in England and Wales, focused on supporting people to live independently in their own homes and part of their local communities.

Our Reading Supported Living Service supports young people with in the area either in their own home in the community or at one of our supported living flats/houses. We support a range of different service users who live with health conditions such as mental health, learning disabilities, challenging behaviour as well as other health condition.

Shifts

Be able to complete a range of shift patterns such as

• 07:00 - 15:00
• 14:30 - 22:00
• Alternate Weekends

Requirements

• Most importantly we are looking for somebody that has the right values and have a genuine desire to make sure our clients get the best possible support
• You would of worked in the health and social care sector for a minimum of 1 year as well as worked in a similar Supported Living or Mental Health setting.
• Be willing to take part in an Oncall Rota
• Have access to Vehicle in order to travel between services with in the Reading area
• Currently hold or working towards a NVQ Level 3

Please note to apply for this role, you must have the right to live and work in the UK. We will request evidence of your immigration status as part of our recruitment process.

How To Apply

There's a few ways you can apply for this role, click apply on this job board or

• Email us your CV to harry.knight@radis.co.uk with the reference 206195

Radis Community Care is an equal opportunities employer and we welcome applications from all.

INDTL

Interviews are due to be held on 5th November 2024.

Are you passionate about making a difference and enjoy working as part of a larger team?

Are you eager to use your skills to provide excellent care and progress your career?

An exciting opportunity has arisen for a full-time Service Manager within the Community Mental Health Services for Reading, based between our sites at Prospect Park Hospital and Reading University. The role will consist of managing the Mental Health Integrated Community Service (MHICS) and the Short Term Team (STT) to provide an At Place offer to those accessing MH services in the Reading area

The benefits of joining our team include excellent learning and development opportunities, competitive pay and leave arrangements, flexible working opportunities, advanced IT enablement and support, childcare vouchers and so much more.

Reading is a vibrant and diverse town situated to the West of London. It has all the bustle one would want from a large urban conurbation and the tranquillity afforded by the Thames and the surrounding countryside.
• The post holder will be part of the senior operational management team within the Reading community based MH service and will take a lead role in developing the ‘At Place’ offer and implementing the ‘One Team’ approach.
• The post holder will work alongside colleagues in delivering high quality services for adults with severe and enduring mental illness. They will help provide leadership and direction in developing the capabilities of the team, with a focus on maintaining performance within the team across all areas of performance monitoring.
• Applicants will need to be enthusiastic and able to work flexibly and reliably to provide clinical and leadership support for the At Place Team in order to contribute to the delivery of outstanding care to our patients.
• Applicants should have the ability to think calmly and logically under pressure and have a positive attitude to maintaining high standards of work at all times, and able to demonstrate excellent communication skills. You will be quick to adapt to new situations, be able to work as part of a team but also possess the ability to work unsupervised, using your own initiative.
• Strong organisation skills are essential as you will be responsible for arranging the daily operation of our At Place services working alongside the multi-disciplinary team

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire. As an employer, we’re committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

Our values at Berkshire Healthcare are:
• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions

Your wellbeing is important to us. Some of the benefits of working for us include:
• Flexible working options to support work-life balance
• 27 days’ annual leave rising with service + opportunity to buy and sell
• Generous NHS pension scheme
• Excellent learning and career development opportunities
• ‘Cycle to Work’ and car leasing scheme including electric vehicles
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust sites



The “must haves” for this role:

1. Degree in relevant health/social care or equivalent qualification
2. Minimum of 5 years experience working in a community mental health team setting at band 7 or above.
3. Evidence of CPD and relevant training.
4. Experience in managing serious incidents and situations concerning safeguarding, risk management, complaints and formal investigations.

For further information about the role, please see attached job description and person specification.

We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.

We are committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.

We welcome a conversation about flexibility and any other questions you may have. Please don’t hesitate to call: Martin Gill on 01189605612 or email: reading.cmht@berkshire.nhs.uk (FAO Martin Gill) who’ll be delighted to help.

Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.


This advert closes on Sunday 13 Oct 2024

Proud member of the Disability Confident employer scheme

Your new company
As one of the most experienced and largest agents in the industry, they offer the finest experiences at the most competitive rates. Their team of specialists possess an unmatched enthusiasm for the service they provide and a commitment to exceptional customer service.

Office hours are 9am to 6pm Monday to Saturdays and 10am to 6pm on Sundays. - One in three weekends worked

Your new role

• Enthusiastically quote luxury travel experiences, leaving every potential client in awe of your friendliness, knowledge, and professionalism. Highlight our unbeatable prices and exceptional service promises.
• Promptly follow up with everyone who has received a quote but hasn't booked yet, using your persuasive skills to encourage them to make a reservation.
• Clearly explain reservation terms and conditions, collect payments, and meticulously ensure all elements of the holiday (accommodation, flights, activities, etc.) are accurately booked and charged. Pay special attention to dietary and mobility needs.
• Make precise amendments to client bookings as needed and relay details to our Customer Services team.
• Address any client questions with a deep understanding of our travel products, services, features, and pricing.
• Keep yourself updated with the latest travel industry trends, benchmarks, and best practices.
• Travel to various destinations to gain firsthand knowledge of our offerings, enhancing your sales skills and performance.

What you'll need to succeed

Previous customer service experienceHave your own car and a full driving licence.

Be based in ReadingGood telephone manner and interpersonal skills are imperative while dealing with clients who are high-net-worth individuals.

You must also have problem-solving skills, be a team player, have good time-management skills.

What you'll get in return

Basic annual salary of £24,500 per annum with OTE of £27,000 plus tax-free incentives.Progression opportunities after 2 successful years with the company.
23 days holiday a year
Free on-site parking


What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Description

Clinical Service Manager

Salary: Up to £45,000

Are you a compassionate and proactive Registered Mental Health Nurse (RMN) seeking an opportunity to lead and manage a multi-disciplinary team in delivering high-quality care to individuals with complex mental health conditions? If so, we have an exciting opportunity for you to join our client's team as a Clinical Services Manager. This role requires a strong clinical background, exceptional leadership skills, and a commitment to providing patient-centred care.

To be successful in this role, you will need:

• A Registered Mental Health Nurse (RMN) qualification and valid UK NMC Pin
• Extensive experience in working with individuals with complex mental health conditions.
• Proven leadership and management skills, including the ability to lead and motivate a multidisciplinary team.
• Strong understanding of clinical governance and quality improvement principles.
• Excellent communication and interpersonal skills, with the ability to build effective relationships with individuals, families, and external stakeholders.
• A commitment to promoting diversity, equality, and inclusion in all aspects of service delivery.

As a Clinical Services Manager you will get:

• Company pension scheme
• Life assurance
• Subsidised meals
• Onsite parking
• Well-being support
• Career development opportunities
• Childcare vouchers

As the Clinical Services Manager, you will be responsible for:

• Leading and managing a multi-disciplinary team of healthcare professionals to ensure the delivery of compassionate and person-centred care to individuals with complex mental health conditions.
• Overseeing the development and implementation of evidence-based care plans in alignment with best practice guidelines.
• Providing clinical guidance and support to nursing staff, including regular supervision and tailored training to promote professional development.
• Collaborating with external stakeholders, including community organizations and healthcare providers, to coordinate comprehensive care and support services for individuals with complex mental health conditions.
• Monitoring and maintaining high standards of clinical governance, ensuring compliance with regulatory requirements and professional standards.
• Contributing to the continuous improvement of services through the implementation of quality improvement initiatives and adherence to best practice guidelines.

Reference: WILL78872/DB

INDNUR

Job Description

Peripatetic Care Manager - Mental Health Services

Salary: £55,000 - £65,000

As a Peripatetic Manager you will be supporting a number of Mental Health services across the London and Berkshire area; You will be responsible for overseeing the day-to-day operations of multiple facilities and ensuring consistent high standards of care. This role presents a unique opportunity to make a significant impact on the lives of service users.

The ideal candidate will have a robust and proven managerial track record, with a minimum of 3 years of experience as a Hospital Manager. They should demonstrate a strong history of successfully overseeing hospital operations, including managing large teams, ensuring compliance with healthcare regulations, and improving patient care standards. Experience in implementing healthcare innovations, leading quality improvement initiatives, and fostering a collaborative work environment is highly desirable.

Qualifications:

• Nurse qualification (RMN or RNLD) and a valid UK NMC Pin
• Demonstrated experience in a management role within the healthcare or social care sector, with a minimum of 3 years hospital manager experience.
• Strong leadership and communication skills, with the ability to motivate and inspire others.
• In-depth knowledge of relevant regulations and best practices for the provision of care services.
• Excellent organizational and problem-solving abilities, with a focus on delivering high-quality care and support.
• Valid UK driving license, with access to a car

Responsibilities:

• Oversee the day-to-day operational management of multiple facilities, offering leadership and guidance to staff members.
• Ensure full compliance of all facilities with relevant regulations and standards, and drive necessary changes to achieve and maintain compliance.
• Collaborate with senior management to devise and execute strategic plans for continuous improvement and growth.
• Offer mentoring and support to facility managers, assisting them in achieving their professional development objectives.
• Act as a liaison between facilities and central management, fostering effective communication and sharing best practices across the organization.

Reference: WILL79944/DB

INDNUR

Job Description

Staff Nurse

Hourly Rate: £21 - £23

Day Shifts

42 hours per week

Please note that our client DOES NOT offer Tier 2 sponsorship

We are seeking a compassionate and committed Staff Nurse to join our client's day team. This position presents a great opportunity for a Staff Nurse to make a meaningful difference in residents' lives by delivering exceptional nursing care aligned with their personalised care plans. The role is located in an exceptional care home, beautifully restored to offer a country house atmosphere while ensuring a comfortable and welcoming environment.

Qualifications

• Nursing qualification (RGN or RMN) and a valid UK NMC Pin
• Ability to work with empathy, respect, and a non-judgmental approach
• Strong communication and interpersonal skills
• Ability to work effectively in a fast-paced and challenging environment
• Commitment to continuous professional development and learning

Benefits:

• Paid breaks and enhanced overtimes rates
• Company sick pay
• Free meals while on shift
• Blue light card
• Pension scheme
• Free DBS check
• Paid NMC renewal fees

Responsibilities

• Provide high-quality nursing care to residents in accordance with their individual care plans
• Administer medications and treatments as prescribed by healthcare providers
• Monitor and record resident vital signs and medical information
• Collaborate with multidisciplinary teams to ensure holistic care for residents
• Maintain accurate and detailed resident records
• Support and educate residents and their families about health conditions and treatment plans

Reference: WILL79943/JG

INDNUR

THIS ROLE IS AVAILABLE FOR QUALIFIED NURSES ONLY

About the Role

Join us as a Registered Nurse at Maria Mallaband Care Group, where you will be empowered to be your best self every day and experience firsthand the transformative power of your care.

As an advocate for our residents, you will play a crucial role in planning daily activities, creating tailored care plans, and ensuring individualised needs and choices are met. Your skills will shine as you champion dignity and safety, serve as a role model to your colleagues, and provide a true sense of purpose to those living with us.

Key responsibilities of the role include:

• Medication administration and care planning
• Providing physical, emotional, and spiritual support to our residents
• Ensuring principles of safeguarding are maintained
• Taking responsibility of shifts as Nurse in charge
• Team management and shift planning
• Infection prevention and control
• Liaising with General Practitioners and Multi-Disciplinary Teams
• Upholding clinical governance standards

About you

Being one of our Registered Nurses means demonstrating compassion, dedication, and commitment towards enhancing the quality of life for others. Your communication skills and attention to detail set you apart, and you continuously seek opportunities to learn and develop your clinical skills. You take every challenge in your stride and your goal is to always achieve the best outcomes.

Previous experience in the role is ideal but not required, and whether you’re a newly qualified nurse or an experienced professional, we are ready to stand by you and support you reach your career goals through tailored training and development.

A few things will be essential to be successful in this role, and these are:

• A Nursing qualification recognised by the UK NMC.
• A valid UK NMC PIN and registration to practice as Registered General Nurse(RGN)/Learning & Disability Nurse (RNLD)/Mental Health Nurse (RMN)
• Ability to perform physical tasks such as assisting residents with their mobility

To ensure we make safe recruitment choices for those in our care, the role will also be subject to Disclosure and Barring Service checks.

What we offer

Join us in our journey to become the best care provider in the UK and your employer of choice! You will be rewarded for everything you do and have access to some fantastic benefits, including:

• Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
• Early Pay – Access to earned pay prior to payday
• Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
• An exclusive discount on Tastecard - dine out with up to 50% off total food bill
• Free criminal record checks
• Pension Scheme with Nest
• Paid annual NMC renewal fee
• Flexible working patterns to suit your lifestyle
• Cycle to work scheme**
• Service recognition rewards
• Training support and development opportunities
• Employee Assistance Programme and Wellbeing support
• Discounted gym membership

To find our more about our rewards and what makes us great, visit Careers - Maria Mallaband (mmcgcarehomes.co.uk)

*Benefits require completion of a 12-week probationary period before they can be accessed.

**Benefit subject to deduction not taking colleague below National Living Wage

Our commitment to ED&I

We believe in fostering an environment that celebrates diversity, values, inclusivity, and equity, where everyone’s unique perspective is respected and appreciated. We are committed to providing equal opportunities to all, irrespective of age, gender, race, ethnicity, sexual orientation, or background.

Next steps

Ready to embark on a truly fulfilling career or to re-discover your passion? Apply today and become an essential part of our team, creating happier futures together for you and those in our care.

River View

River View Care Centre provides 24-hour nursing care, in addition to supporting those living with dementia and other long-term conditions. Conveniently located to nearby Tilehurst village, the home benefits from excellent local transport links and is easily accessible by train, bus and car. River View is divided into smaller accommodation units, offering an intimate friendly atmosphere where residents and carers get to know each other well and staff can tailor care to the individual and differing needs of residents. All 137 rooms are en-suite and are decorated with modern fixtures and fittings. The activity team provide a daily programme of activities and events that appeal to the hobbies and interests of residents including baking and arts and carts. The home hosts regular events inviting local community groups to the home and welcome entertainers for the enjoyment on all residents home on a regular basis. External trips out are also organised for residents, their families and friends.

Proud member of the Disability Confident employer scheme

Interviews are due to be held on 22 October 2024.

If you are looking to progress your mental health career pathway, we can offer you a great environment that will enable you to develop your skills, knowledge and confidence as an Advanced Clinical Support worker. Our flexible working patterns consisting of short days (7.5hrs), long days (12hrs) & nights (10.75hrs) give colleagues options that support an improved work life balance.

Snowdrop Ward provides care to adults with mental health conditions such as Bipolar affective disorder, depression, and schizophrenia. The Ward can support the needs of up to 20 patients in a caring and compassionate environment.

With experience working in a healthcare setting, you will hold a relevant healthcare qualification, including a BCS in Psychology or NVQ/Foundation Degree and demonstrate knowledge and skills gained as a senior support worker, an occupational therapy assistant or similar role.

Enthusiastic and with a passion for caring for patients with complex needs, you will have a warm personality and the resilience to help us transform our patients’ lives. Calm, confident and assertive in emotionally demanding situations, you will be astute at setting and maintaining professional boundaries.
• To contribute to the clinical management of designated service users, in assessing, planning, implementing and evaluating care. Participate in undertaking joint risk assessments and support the development and review of risk management and care-plans with patients and their carers to an identified group within their level of competency under the supervision of a registered professional.
• Support the admission and discharge process of patients by completing aspects of the process which they have been assessed as competent to undertake. This may include aspects of core assessment and supporting the team in MDT reviews.
• To identify opportunities for therapeutic activities and provide and supervise these as appropriate, providing emotional support and stability to patients through 1:1 and group work and ensuring effective engagement whilst maintaining professional boundaries.

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire. As an employer, we’re committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

Our values at Berkshire Healthcare are:
• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions

Your wellbeing is important to us. Some of the benefits of working for us include:
• Flexible working options to support work-life balance
• 27 days’ annual leave rising with service + opportunity to buy and sell
• Generous NHS pension scheme
• Excellent learning and career development opportunities
• ‘Cycle to Work’ and car leasing scheme including electric vehicles
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust sites



The “must haves” for you to be considered for this role:

1. Good general qualifications, including English and Maths at GCSE Grade C or above
2. It literate
3. Good oral and written communication
4. Previous experience of office work
5. Demonstrable understanding of an acute mental health environment

For further information about the role, please see attached job description and person specification.

We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.

We are committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.

We welcome a conversation about flexibility and any other questions you may have. Please don’t hesitate to call: Humaira Javed on 0118 960 5210 or email: humaira.javed@berkshire.nhs.uk who’ll be delighted to help.

Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.


This advert closes on Wednesday 9 Oct 2024

Proud member of the Disability Confident employer scheme

Job Description

Nursery Practitioner (Level 3)

Salary: Up to £28,000

Full-Time Hours

We are looking for two enthusiastic and dedicated Level 3 Practitioners to join our client's dynamic early years team. As a Level 3 Practitioner, you will play a key role in providing high-quality care and education for young children in their nursery setting. Our client is offering a competitive salary with great progression routes. You will work 4x days a week with set shifts 7.30 - 6.30 so get to enjoy 1 day off in the week!

Qualifications

• Level 3 Early Years qualification or above
• Previous experience working in a nursery or early years setting
• Strong understanding of child development and early years curriculum
• Excellent communication skills and the ability to build positive relationships with children and families
• A passion for creating inclusive and diverse learning environments
• Paediatric First Aid qualification (desirable)

Benefits:

• Discounted childcare
• Company pension scheme
• Additional annual leave day for your birthday!
• Employee recognition scheme

Responsibilities

• Create a safe, nurturing, and stimulating environment for children to learn and grow
• Plan and implement a range of age-appropriate activities to support the development of each child
• Build strong relationships with children, families, and colleagues to provide a holistic approach to childcare
• Maintain accurate and up-to-date records of children's progress and development
• Uphold health and safety standards to ensure the well-being of all children in the setting
• Collaborate with colleagues to continuously improve the quality of care and education provided

If you are a dedicated and passionate early years professional with a commitment to promoting diversity, equality, and inclusion, we would love to hear from you.

Reference: WILL79117/EC

INDCHI

Job Title: Customer Care Team Leader
Location: Remote
Salary: £29,592 per annum
Hours: Monday – Friday, 40 hours per week

Established in 2003, Utilita is the UK’s first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers pockets and the planet.

Are you an experienced customer service leader or looking to move into managing a team?

If yes, then we have a fantastic opportunity for you to join our Contact Centre!

What does this role involve? 

As a Customer Care Team Leader, you and your team will be responsible for delivering exceptional customer service to our prepayment customers.

Day to day, you will;

coach and develop staff to be the best they can be;
oversee department KPI’s and SLA’s to ensure they are met;
manage and resolve any escalated queries from your team;
ensure company policies and procedures are adhered to at all times;
work closely with internal departments.
Who are we looking for? 

As a people manager, you know what it takes to motivate and empower a successful team. Therefore, you will draw upon your leadership skills to train and develop staff, helping them to be the best versions of themselves.

You will be business focused, with the customer always front and centre and have experience in creating efficiencies and business improvements. You will be a good listener and be able to show empathy and understanding of differing customer needs.

You will be approachable and adaptable and willing to roll up your sleeves when needed.

Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.

What can we offer you? 

The Important Things! (FYI Benefits available from your first day!)

Bonus Scheme – we offer a structured bonus scheme which is made up of personal and business elements. The personal portion is tied to our three core values, which are smart, fairness and sustainability.
Career progression – we want our staff to build up and grow their careers with us. To help you achieve this, we offer training or a clear progression pathway to help you achieve your goals, which is why we have been ranked in the UK’s top 40 ‘Best Workplace for Development’ 2024 awards.
Win tickets! – we run exciting competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham! As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl!
Time off – we all need time off to recharge the batteries. We give our staff access to 25 days annual leave plus bank holidays.
Wellbeing – your wellbeing is very important to us, we give access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing.
Health care scheme – this includes dental, eye care, treatments such as MRI scans and diagnostics health consultations, making it quicker and easier to get a diagnosis!
Employee Assistance Programme – giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year.
Exclusive packages – we have access to a range of discounted offers for home Sky TV and broadband packages.
Giving back – we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities.
Death in service – we pay twice your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service.
Pension – we contribute 4% of your salary when you contribute 5%.
About us  

We are the energy company of choice for over 800,000 homes across the UK, who enjoy more visibility and control of their energy usage thanks to Utilita’s award-winning app and smart meters. Our customers use around 11% less energy than the average bill paying household.

Since installing Britain’s first smart meter in 2008, we’ve used the latest technology to give our customers more visibility and control of their energy usage than ever before.

Utilita is celebrated for its unique approach to doing energy better – including winning the Utility Week Cost of Living Award 2023. We are also a certified Great Places to work company!

Utilita is committed to its operations to be net zero by 2030. As the first energy supplier with a live carbon dashboard, we believe “what you can see, you can save”. Our dedication to educating customers on the cleanest and greenest ways to use energy is unmatched, making sustainability not just a goal, but a core value.

Our core values are powerful, yet simple: Fairness, Smart and Sustainability!

The Luxion Group comprises of the following companies – Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.

We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health Service in Slough.

£24,960.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

This role enables vulnerable people with mental health needs to maximise independent living skills and opportunities for social inclusion as wells as manage their tenancies.

This role involves early and late shifts as well as occasional weekend and bank holidays.

For a full job description, please visit our website - jobs.lookahead.org.uk

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Support individuals to manage their prescribed medication
Develop and maintain links with all key agencies and service providers in the local community
Empower customers to ensure they receive the service and benefits they are entitled to
Carry out H&S and Fire Safety checks in individual rooms as well as communal areas of the building
Identify and report appropriately any Safeguarding concerns
Promptly report and follow up maintenance issues
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team but is able to work independently
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Takes the initiative to support colleagues if needed
Has good conflict management skills
Is capable of managing time effectively
Open to feedback and self development
Thrives on change and enjoys dynamic diverse environments

What you'll bring:

NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Practical understanding of mental health conditions and how they impact the life of those affected by them
Excellent communication skills including a good command of spoken and written English in both formal and informal contexts
Demonstrable ability to build positive professional relationships
Experience of working as part of a team
Good command of MS Office, ability to use computer and learn new systems

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Assistant.

The Role


Helping residents to remain as active and independent as possible
Support residents with personal care and mealtimes
Helping identify residents’ unique goals and implement personalised care plans
Supporting residents to explore new interests and engage in physical activities in a motivating and homely environment


Some of our benefits by joining the Care UK family


Wagestream- access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


New to Care?

We have our own Learning Academy to provide excellent training and induction programs for all new carers and support workers and we will give you all that’s needed to have a successful career as a carer with us. Our high quality, innovative training and coaching will support the development of your skills throughout your career with us.

We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

About the Role

About the Role

To help those we care for to live the most rewarding, engaging and fulfilling lifestyle that they are able to whilst meeting their needs in terms of the Mind, Body and Soul.

To support the planning, creation and delivery of a welcoming and inviting home-based Lifestyle Programme aimed at encouraging residents to participate and engage in a wide-ranging variety of activities. Offered as part of our groupwide More… Programme, the focus is on ensuring that resident interests and needs are met consistently and creatively whilst adapting to varying levels of physical and mental ability.

About You:

We provide full training, so we’d also love to hear from you whatever your background, it is just as important is that you’re organised, have great communication skills, and that you’re flexible enough to work shifts. We also believe in giving you a great career pathway, so maybe your next step might be Nurse Associate and we are committed to supporting you on your journey.

Knowledge / Experience:

An understanding of the role social interaction plays in the general wellbeing of people.

Ability to assist in the delivery of lifestyle sessions both on a group and individual basis.

Ability to assist in the development of strong community links and the delivery of successful events.

Ability to be adaptive and flexible to cover a range of responsibilities at short notice.

Ability to assist in consistent delivery and implementation of new concepts and ideas.

Demonstration of the potential to develop through the attainment of Lifestyle / Activities training and qualifications.

In return, we offer a fantastic range of rewards and benefits, including:

• Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
• Early Pay – Access to earned pay prior to payday
• Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
• An exclusive discount on Tastecard - dine out with up to 50% off total food bill
• Free criminal record checks
• Pension Scheme with Nest
• Flexible working patterns
• Cycle to work scheme**
• Service recognition
• Training support and development opportunities
• Employee Assistance Programme
• Wellbeing support
• Discounted gym membership

*Benefits require completion of a 12-week probationary period before they can be accessed.

**Benefit subject to deduction not taking colleague below National Living Wage

About Us:

We’re among the UK’s largest independent care providers, employing thousands of staff in over 80 homes across the country.

Investment in new technology and services is key to our reputation for high-quality care provision, as is our commitment to staff training programmes and our emphasis on progressive career paths.

Our vision is to be the best quality, most highly regarded Care Provider in the United Kingdom, and an employer of choice for care workers.

We truly understand…

That people are unique - this means everyone we care for is one of a kind, so we surround ourselves in their stories and we celebrate their individuality.

The importance of passion - it fills every one of us, it fuels our devotion for the people we care for, and it makes our homes happier.

That honesty is everything - no-one wants to think about the time when a loved one needs care, but we’ll be here to help when that time comes.

That happiness comes with openness - we proactively support new friendships, new discoveries and better ways of living as our residents enter the next chapter in their lives.

Apply Now

If you’re ready to start your journey as a Lifestyle Coordinator with Maria Mallaband Care Group please don’t delay and apply today!

River View

River View Care Centre provides 24-hour nursing care, in addition to supporting those living with dementia and other long-term conditions. Conveniently located to nearby Tilehurst village, the home benefits from excellent local transport links and is easily accessible by train, bus and car. River View is divided into smaller accommodation units, offering an intimate friendly atmosphere where residents and carers get to know each other well and staff can tailor care to the individual and differing needs of residents. All 137 rooms are en-suite and are decorated with modern fixtures and fittings. The activity team provide a daily programme of activities and events that appeal to the hobbies and interests of residents including baking and arts and carts. The home hosts regular events inviting local community groups to the home and welcome entertainers for the enjoyment on all residents home on a regular basis. External trips out are also organised for residents, their families and friends.

Proud member of the Disability Confident employer scheme

THIS ROLE IS AVAILABLE FOR QUALIFIED NURSES ONLY

About the Role

Join us as a Registered Nurse at Maria Mallaband Care Group, where you will be empowered to be your best self every day and experience firsthand the transformative power of your care.

As an advocate for our residents, you will play a crucial role in planning daily activities, creating tailored care plans, and ensuring individualised needs and choices are met. Your skills will shine as you champion dignity and safety, serve as a role model to your colleagues, and provide a true sense of purpose to those living with us.

Key responsibilities of the role include:

• Medication administration and care planning
• Providing physical, emotional, and spiritual support to our residents
• Ensuring principles of safeguarding are maintained
• Taking responsibility of shifts as Nurse in charge
• Team management and shift planning
• Infection prevention and control
• Liaising with General Practitioners and Multi-Disciplinary Teams
• Upholding clinical governance standards

About you

Being one of our Registered Nurses means demonstrating compassion, dedication, and commitment towards enhancing the quality of life for others. Your communication skills and attention to detail set you apart, and you continuously seek opportunities to learn and develop your clinical skills. You take every challenge in your stride and your goal is to always achieve the best outcomes.

Previous experience in the role is ideal but not required, and whether you’re a newly qualified nurse or an experienced professional, we are ready to stand by you and support you reach your career goals through tailored training and development.

A few things will be essential to be successful in this role, and these are:

• A Nursing qualification recognised by the UK NMC.
• A valid UK NMC PIN and registration to practice as Registered General Nurse(RGN)/Learning & Disability Nurse (RNLD)/Mental Health Nurse (RMN)
• Ability to perform physical tasks such as assisting residents with their mobility

To ensure we make safe recruitment choices for those in our care, the role will also be subject to Disclosure and Barring Service checks.

What we offer

Join us in our journey to become the best care provider in the UK and your employer of choice! You will be rewarded for everything you do and have access to some fantastic benefits, including:

• Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
• Early Pay – Access to earned pay prior to payday
• Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
• An exclusive discount on Tastecard - dine out with up to 50% off total food bill
• Free criminal record checks
• Pension Scheme with Nest
• Paid annual NMC renewal fee
• Flexible working patterns to suit your lifestyle
• Cycle to work scheme**
• Service recognition rewards
• Training support and development opportunities
• Employee Assistance Programme and Wellbeing support
• Discounted gym membership

To find our more about our rewards and what makes us great, visit Careers - Maria Mallaband (mmcgcarehomes.co.uk)

*Benefits require completion of a 12-week probationary period before they can be accessed.

**Benefit subject to deduction not taking colleague below National Living Wage

Our commitment to ED&I

We believe in fostering an environment that celebrates diversity, values, inclusivity, and equity, where everyone’s unique perspective is respected and appreciated. We are committed to providing equal opportunities to all, irrespective of age, gender, race, ethnicity, sexual orientation, or background.

Next steps

Ready to embark on a truly fulfilling career or to re-discover your passion? Apply today and become an essential part of our team, creating happier futures together for you and those in our care.

River View

River View Care Centre provides 24-hour nursing care, in addition to supporting those living with dementia and other long-term conditions. Conveniently located to nearby Tilehurst village, the home benefits from excellent local transport links and is easily accessible by train, bus and car. River View is divided into smaller accommodation units, offering an intimate friendly atmosphere where residents and carers get to know each other well and staff can tailor care to the individual and differing needs of residents. All 137 rooms are en-suite and are decorated with modern fixtures and fittings. The activity team provide a daily programme of activities and events that appeal to the hobbies and interests of residents including baking and arts and carts. The home hosts regular events inviting local community groups to the home and welcome entertainers for the enjoyment on all residents home on a regular basis. External trips out are also organised for residents, their families and friends.

Proud member of the Disability Confident employer scheme