Total 166 Customer Service job vacancies in Shropshire

Contract Type: Permanent

Location: Newport, Telford

Contracted Hours: Full and part time hours available covering a 7 day rota

Shift Pattern: 22:00pm to 08:00am

Salary: £13.42 per hour, plus benefits



Our new ShireLiving scheme in Newport is opening in November 2024.

The role:

Are you looking for a fresh challenge where you can showcase your caring and understanding nature? Our ShireLiving or supported housing facilities provide people over 55 years old a safe, secure, and caring environment.

This is a fantastic opportunity where you will become a key part of the team to deliver care and support to our residents. We are opening a brand new scheme in Newport with 70 apartments each that may be single or double occupied. We are looking for ambitious, caring and friendly Housing and Care Assistants to join our team.

No two days are the same in this role where you will be involved in meal time support, personal care, administering medication, tenant support, health and safety checks, welfare checks, maintain all areas clean and well-presented according to individual care and support plans.

Benefits:

In return, we offer you a rewarding opportunity within a supportive team of experienced mentors and peers, ensuring you thrive throughout your career.

Continuous professional development with training, coaching, and mentoring
Enhanced maternity, shared parental, and adoption leave
Free onsite parking
Paid Carer’s leave
You will have access to our comprehensive training platform
Access to a number of fantastic rewards including free and discounted tickets to popular destinations
Access to our discounts and cashback app Rainly from day one
Access to Blue Light Discount
Access to our Employee Assistance Programme
What you will be doing:

Delivering the best possible levels of care and tenant support to the people you support, to help the individuals to achieve their personal goals and live as independently as possible
Respond to planned and emergency care requirements via alarm system
Everything you do within your role will provide flexible services that meet people’s needs, and support them to have choices about their own lives
About you:

You will enjoy working in harmony with the team proactively and collaboratively for positive outcomes for our residents
You will be someone who would embrace processes and procedures along with adding in a good measure of your creativity
You will be open to new ideas and thinking out of the box
As the shift patterns are based on our resident's changing needs, flexibility is required
About us:

The Wrekin Housing Group is a socially minded organisation that makes a difference to people’s lives. We support adults with learning disabilities to live their best life possible by promoting their personal development and independence. We are looking for people who are caring, compassionate, and align with our values. Our values are 'Communicate Clearly', 'Work Together', 'Everyone Matters' and 'Inspire Positive Change'. Through our values, we strive to make a difference to everyone's lives.

Made With Care’:

We've linked up with the Governments recently launched ‘Made With Care’ campaign which means if you join Choices, you will be part of the biggest reform of adult social care in a generation.

There is record funding being invested to support the new social care sector including for staff training and development and if you have the values we're looking for - kindness, compassion and resilience -you will be joining a workforce dedicated to helping others and build a career that helps people live happy, healthy lives.

https://www.gov.uk/government/news/adult-social-care-campaign-to-build-bigger-and-better-workforce

Our Inclusive Culture:

We are committed to being an equal opportunities employer. All applications are considered on the requirements of the role regardless of gender identity, nationality, ethnicity, marital status, age, disability, sexual orientation, religious belief or background. Please refer to our Equal Opportunities Policy below for further information.

Next Steps:

To apply for this role, please send an up-to-date CV and the completed application form to recruitment@wrekin.com

This position does not offer sponsorship, and successful candidates will be required to have the Right to Work in the UK.

This role requires an Enhanced DBS Check

Community Care Assistants

Shrewsbury

£12 - £18 per hour - weekly pay

Between 07:00-22:00

About Prestige Nursing & Care Shrewsbury

Shrewsbury branch prides itself on the care they deliver in and around the community, with colleagues and clients having been with us for over 15 years! Whilst our branch is situated in the lovely village of Shrewsbury, much of our work is in and around our towns and villages within the area. We offer a variety of care services; however, we do pride ourselves on the excellent support and care we deliver to our clients, specialising in homecare and complex care.

What our clients are looking for

Our clients looking for good quality homecare workers to join our expanding team. Duties involve helping our valued clients with personal care tasks and household duties.

To work in and around the local area, providing care to people within their own home - assignments include providing personal care and/or support and companionship as required.

Do you need experience?

As much as this is preferred, we do offer an excellent care certificate training programme for anyone who is new to care.

Your role will include

• Medication management and administration
• Help around the house
• Personal care
• Continence care
• General emotional support

What we offer:

• A variety of shifts to suit your lifestyle
• You will be paid the National Minimum Wage for all attended training sessions and shadow shifts.
• Work with our own clients, no agency work.
• Pension scheme
• Blue light card
• Free DBS check
• Enhanced Maternity/Paternity and Adoption schemes
• Continued professional development to support you & your career
• Weekly Pay
• Holiday Pay
• Refer a friend with the Care Friends mobile app and earn extra money - T&C's apply
• Employee Assistance line - available 24/7 and fully confidential for our staff
• Support from your local branch team and out of hours support.

We're looking for:

• Excellent communication skills
• A full UK driver's licence & your own vehicleis a requirement
• Good professional and personal references

Want to find out how you can make life better for yourself and the people you care for?

In line with CQC & Care Inspectorate regulations, we require and will undertake Enhanced DBS/PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice. Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines. All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

You may be asked to provide your employment details through HMRC.

As a Company we are unable to provide Sponsorship for overseas candidates. Applicants must have proof of right to work in the UK. It is a requirement to provide an overseas police check dated within the last 3 months of being in the UK if you have lived outside of the UK for longer than a year in the last 5 years.

By submitting your details, you acknowledge that Prestige Nursing is collecting, processing, and using your personal data for managing your application. For more information, please visit our Candidate Privacy Notice on our website.

Prestige Nursing & Care reserve the right to close this role early

#INDBAU24

Spanish Speaking Customer Service Advisor
Permanent

Telford, Shropshire
Circa £26,000 - £29,000 depending on your language skill

Monday – Friday 8.30am – 5pm

This is an excellent opportunity for a talented Spanish speaking customer services professional to join a successful growing business based in Telford. Based within their busy international customer services department and liaising extensively with the international customer base, you will be required to handle all customer requirements from the initial enquiry through to after sales queries.

Responsibilities will include:

• The purpose of this role is to handle any customer requirements appertaining to the obtainment of the order – from the quote up until order entry. Giving the customer first class service, offering assistance such as alternative products and promotional offers. This role should be focussed on improving the value of sales-in with a frontline sales attitude and approach.
• Ensure all orders received are put onto the system. Give customers information related to their order. Clerical support for the sales team.
• Prepare sales reports using a reporting system.
• Review customer order profiles and call customers that have not ordered recently to review requirements.
• Call potential and existing customers to help increase sales.
• Maximise all sales opportunities by promoting the highest standard of customer care.
• Receive telephone, EDI and Email orders.
• Issue order acknowledgements promptly with correct prices, part numbers and realistic delivery dates.
• Work with the marketing team to advise customers on current promotions.
• Carry out sales calls to new and existing customers with objectives of presenting the product range and getting appointments for sales force to visit or introducing new products/ follow up on leads. This should account to max 40% of the working time.
• From time to Time, travel with European Sales force and represent the company at exhibitions.
• Price amendment forms.
• Maintaining customer data in the company CRM.
• Provide administrative support to the International Sales team.
• Administration alongside the French customers.
• Develop and implement new systems procedures and working practices to improve customer service efficiency.
• Maintain and develop customer records / profiles, including recording information supplied by internal customers.
• Receive and record any relevant customer feedback, including assessing how our competitors are meeting our customers’ needs.
• Attentive, prompt and courteous handling of all customers enquires.
• Customer education on current prices and part numbers.
• Confirm stock availability when required.
• Maintain and develop Customer accounts.
• Record weekly KPI’s.
• Deal with public enquires to promote our brand and products.
• Record all customer complaints according to agreed procedure.
• Send out sales reports to the sales team on a daily, weekly or monthly basis if required.
• Raise and issue customer quotations.
• Carry out any reasonable task requested by management.
• Weekly KPI’s (new accounts, urgent orders, telesales & hit rate).

The Candidate will be/ have:

• Good communication skills, verbal & written English & Spanish.
• Well organised.
• Ability to work on his/ her own.
• Ability to use initiative.
• Flexible approach to work to support a small team.
• Previous experience in a high-volume Customer Service role, preferably within FMCG.
• Ability to work with computerised stock control system.
• Knowledge of export documentation and procedures.
• SAP knowledge would be of an advantage, training will however be provided.
• Spanish language skills required – ideally native speaker or close.
• French language skills advantage.

Applications will only be considered from candidates with fluency in English and you MUST be fluent in Spanish. You will be well presented with outstanding communication skills and be comfortable liaising with both existing and new customers over the telephone and face to face. A flexible approach to occasional travel will be required and the ability to success in a demanding, fast paced customer service environment. An additional language in French would be advantageous.

The application process:

Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity.

We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours. If you do not hear from us within this time your details won’t be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.

About Us
Prince Personnel are an employment agency working on behalf of our client. Whether you’re seeking a new permanent position, temporary assignment or contract you’ll find us easy to deal with. Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales. Prince Personnel specialise in commercial, accounts and finance and technical recruitment. With the best jobs around we are an independent agency working hard for you.

Reference: DE26264

Client Support Assistant
Shrewsbury
Permanent
Crica £22500 – depending on experience
Monday to Friday – 8.30am – 5pm - 37.5 hours per week

We are recruiting for an experienced Client Support Assistant to work with and alongside our client’s internal support team. The successful candidate will need to have experience in working in a similar professional services background, have strong interpersonal, client care and administrative skills.

Responsibilities and duties will include, but not limited to:

• Providing all front of house Receptionist duties.
• Answering the switchboard in a courteous, professional manner.
• Booking meeting rooms for staff and clients
• Providing full administrative support with the internal admin and accounts team.
• Assisting with general office duties to include photocopying, scanning, filing
• Administrative support for the client facing team HR, Wellbeing and Health and Safety.
• Be part of First aid and Fire Marshall resource (training will be given)
• Administrative support to help the management team
• Ensuring the stationery supplies are maintained appropriately, and ordering stock as required

The Ideal Candidate will:
• Demonstrate capability in working with Microsoft Office suite.
• Have excellent communication (verbal / written) and interpersonal skills.
• Have strong background in working in similar role and customer facing environment
• Possess strong organisational skills.
• Be proactive with an ability to multi-task and prioritise.
• Hold a friendly and professional demeanour with a positive attitude.
• Act with integrity

The application process:
Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity.

We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours. If you do not hear from us within this time your details won’t be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.

Your new company
We are pleased to be working with a busy organisation in Shrewsbury who offer specialist services throughout the county. They require an experienced Planned Maintenance Support Officer to join their friendly and helpful team, on a temporary and full-time basis, with the potential to go permanent.
Your new role
Your main responsibility will be to provide administrative and clerical support to officers within the Responsive Maintenance team as well as delivering other key administrative duties to the wider business. This will include handling inbound and outbound calls with customers, contractors and other relevant parties alongside inputting and maintaining data via a bespoke IT system.
Key duties involve:

• Co-ordinating diaries/work schedules of operatives alongside making appointments and raising work tickets
• Administration support to the maintenance team e.g. amending records, sending emails/letters, post opening, photocopying
• Data entry of technical documents and orders
• Maintenance of records
• Inbound and outbound calls to a range of parties, delivering excellent customer service
• Managing invoices from contractors/suppliers, verifying customer invoice details, resolving discrepancies, record keeping of payments received
• Raising sundry debtor accounts and recharges for goods and services where required
• Provide audio/copy typing, minute taking when required
• Order PPE where required

The role is full-time, Monday to Friday, working in the office for a 37-hour week.

What you'll need to succeed
Essential criteria for this role:

• Experience with planning and scheduling
• Excellent administrative skills
• Strong IT literacy
• Excellent communication skills, verbal and written
• Confidence working with KPIs and targets

What you'll get in return
This role offers an immediate start, and you will be prioritised to apply for this post on a permanent basis. The role is working with a friendly and supportive team, working closely with line management, in an open-plan office with free parking.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Community Care Assistants

Shrewsbury

£12 - £18 per hour - weekly pay

Between 07:00-22:00

About Prestige Nursing & Care Shrewsbury

Shrewsbury branch prides itself on the care they deliver in and around the community, with colleagues and clients having been with us for over 15 years! Whilst our branch is situated in the lovely village of Shrewsbury, much of our work is in and around our towns and villages within the area. We offer a variety of care services; however, we do pride ourselves on the excellent support and care we deliver to our clients, specialising in homecare and complex care.

What our clients are looking for

Our clients looking for good quality homecare workers to join our expanding team. Duties involve helping our valued clients with personal care tasks and household duties.

To work in and around the local area, providing care to people within their own home - assignments include providing personal care and/or support and companionship as required.

Do you need experience?

As much as this is preferred, we do offer an excellent care certificate training programme for anyone who is new to care.

Your role will include

• Medication management and administration
• Help around the house
• Personal care
• Continence care
• General emotional support

What we offer:

• A variety of shifts to suit your lifestyle
• You will be paid the National Minimum Wage for all attended training sessions and shadow shifts.
• Work with our own clients, no agency work.
• Pension scheme
• Blue light card
• Free DBS check
• Enhanced Maternity/Paternity and Adoption schemes
• Continued professional development to support you & your career
• Weekly Pay
• Holiday Pay
• Refer a friend with the Care Friends mobile app and earn extra money - T&C's apply
• Employee Assistance line - available 24/7 and fully confidential for our staff
• Support from your local branch team and out of hours support.

We're looking for:

• Excellent communication skills
• A full UK driver's licence & your own vehicleis a requirement
• Good professional and personal references

Want to find out how you can make life better for yourself and the people you care for?

In line with CQC & Care Inspectorate regulations, we require and will undertake Enhanced DBS/PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice. Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines. All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

You may be asked to provide your employment details through HMRC.

As a Company we are unable to provide Sponsorship for overseas candidates. Applicants must have proof of right to work in the UK. It is a requirement to provide an overseas police check dated within the last 3 months of being in the UK if you have lived outside of the UK for longer than a year in the last 5 years.

By submitting your details, you acknowledge that Prestige Nursing is collecting, processing, and using your personal data for managing your application. For more information, please visit our Candidate Privacy Notice on our website.

Prestige Nursing & Care reserve the right to close this role early

#INDBAU24

Service Care Solutions are supporting a reputable non-profit provider and they are currently recruiting for a Recovery Practitioner. As a Recovery Practitioner you will play a crucial role by supporting individuals that are suffering with Drug & Alcohol addiction. The Ideal candidate needs to be experienced within the field but also someone who is highly driven and can identify positivity within a service user and have the ability to develop potential within.

Our client's mission;

'As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people and armed forces veterans.'

Key role and responsibilities for a Recovery Practitioner;

• Able to manage a caseload of 40-60 service users
• Supporting the individuals from Point of Entry
• Provide Screening, Assessment and Recovery Plans
• Deliver One to One interventions

Minimum requirements for a Recovery Practitioner;

• Experience of working within the Substance Misuse field
• Awareness of health issues relating to Substance Misuse
• Experience of Key Working and Care Planning

Our client vision is for people of all ages to be safe, build ambitions for the future and to reach their full potential. They create services and support people's complex Health and Social needs, helping them to build healthier lives that meaning and value for themselves and their families.

What we offer for a Recovery Practitioner;

• £250 Training Allowance
• Excellent Pay Rates
• A fantastic £250 Referral Bonus
• Specialist Substance Misuse consultants offering single point of contact

If you want to hear more about this Recovery Practitioner role please send us your CV by clicking 'apply now!'

Your new company
Hays are working with a well-established business in Telford who are looking to appoint a Customer Production Team Leader on a permanent basis.
Your new role
This is an exciting and varied role in which duties will include:

• Managing and leading a team during assigned shift to ensure excellent customer service.
• Supervise production and preparation processes.
• Ensure compliance with Health & Safety regulations.
• Coordinate with the Operations Manager and Plant Manager to expedite orders and minimize customer wait times.
• Train, mentor, and motivate staff members to enhance performance and productivity.
• Collaborate with the management team to meet sales targets and operational goals.

What you'll need to succeed

• Can do attitude towards work
• Strong Work Ethic
• Strong Leadership qualities.
• Attention to Detail.
• Counterbalance Forklift Licence (In Date with Paper Certificate or Photo card) (advantageous)
• Knowledge of Galvanizing process (advantageous)
• Excellent verbal and written Communication Skills.
• Ability to work by yourself or in a team.
• Ability to use own initiative.
• Excellent Timekeeping.

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Would you love a rewarding role, supporting our client in their own home?

Come and join one of the UK's largest providers of complex care.

Within the Care in the Home division, we support adults with spinal cord injury, acquired brain injury and complex health needs to live in their own homes.

We'd like you to join us as a Support Worker at our clients home based in Oswestry.

When you'll be working:

Day shifts (8am-8pm) & Waking Night shifts (8pm-8am) available
Full Time or Part Time available
What you'll be doing:

This role is to support our female client with a spinal cord injury in her own home. This will involve supporting with personal care, medication, moving and handling and managing clinical equipment.

No previous experience required as full training, shadow shifts and ongoing support will be provided.

What you'll have:

Kind and caring nature
Flexibility & reliability
Good communication skills

What to look forward to:

£11.50 per hour
Full specialist training, shadow shifts, and ongoing support from the Care Manager provided
Accrued holiday pay
Regular consistent work with rolling rotas
Flexible zero hours contract
Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities
A Nest Personal Pension account
We recognise outstanding Active Behaviours via the Active Awards programme
Refer a Friend Scheme and earn yourself up to £1,500 by recommending someone you know
……and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group

Active Care Group is an Equal Opportunities Employer. However due to the nature of the position there is a Genuine Occupational Requirement to recruit female Personal Healthcare Assistants

What skills and experience we're looking for

GCSEs at C or above (or equivalent) including English, Maths and Science

Demonstrable relevant skills in relevant area or NVQ Level 3, or equivalent, and experience in family support, youth or social work

Excellent verbal and written communication skills

Ability to maintain confidentiality

Good IT skills including accurate recording

Familiarity with using recording systems such as Liquid Logic

Good time management

Good decision making and problem-solving skills

Enthusiasm and motivation to contribute to the development of an integrated multi agency early help community

Good communication skills and ability to relate well to children, staff and parents

Evidence of working well as part of a team

Ability to bring to the role, initiative, enthusiasm and commitment

Flexibility and reliability

What the school offers its staff

CPD opportunities

Commitment to safeguarding

The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. An online search will be undertaken as part of due diligence checks during the shortlisting process

Acorn Education are hiring a Senior Care Practitioner in the Shropshire region.

Role: Senior Care Practitioner

Salary: Up to £31,153.60 per annum (inclusive of potential 8 sleep-in payments per month)

Hours: Full-time, Fixed Term (40 hours per week)

Location: Shrewsbury, Shropshire

Essential: A full UK driving licence, access to own vehicle, and the Right to Work in the UK

We want our young people to have the best support possible, and therefore our colleagues’ wellbeing is important to us. When you join our family, you’ll receive an exceptional rewards package including:

Basic Salary: £25,833.60 per annum
Sleep-ins paid at £45.00 per night
£1,000.00 assessment centre bonus spread throughout the year
Life Assurance
Pension scheme with options to increase your contributions
Earn £1000 by referring a friend
“Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
Benefits packages buying additional leave etc
Car scheme
We are seeking an experienced and compassionate Senior Residential Care Practitioner to assist our residential care team in providing a nurturing and supportive environment for young people in our care.

In this role you will participate in overseeing daily operations, providing guidance and support to staff members, and ensuring the well-being and development of the young people under your care.

Some of your responsibilities will include:

Supervise residential childcare staff, providing direction, support, and mentoring to ensure the highest quality of care for our young people.
Developing and implementing individual care plans for each young person
Coordinating and participating in the day-to-day activities of the residential home, including mealtimes, recreational activities, and bedtime routines.
Acting as a key point of contact for young people and their families
Monitoring and assessing the progress and well-being of the young people, documenting observations and reporting any concerns to appropriate authorities.
Our next Senior Residential Care Practitioner will be someone who has:

Mandatory: Level 3 or Diploma in Residential Childcare or NVQ equivalent
2 years residential experience
A big heart and passion to make a difference to the residents’ lives.
Patience, resilience, and calmness.
Acorn Education are recruiting Senior Residential Care Practitioner to join our team in the Shrewsbury region.

Our residential home, has a capacity of 4 and supports young people from the ages of 7-18 build incredible futures by giving them opportunities, developing their life skills and personal interests.

This home is based in Shrewsbury and is within commuting distance from Nantwich, Whitchurch, Telford, Shifnal and surrounding villages

Our homes are friendly and fun, and though there are challenges too, everything we do is dedicated to creating rewarding experiences – for those we look after and for everyone in our team!

And that’s not all, we place the outcomes of our young people in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.

How to Apply
1. Click Apply and follow the on-screen instructions
2. Visit our website at www.outcomesfirstgroup.co.uk/jobs/ where you can sort all of our live vacancies to find one that is most relevant to you - Search by Role, Location or even distance to your own home to find your perfect job!

Acorn Education is part of Outcomes First Group. We are committed to the safeguarding and promoting the welfare of young people and adults. All successful applicants will be subject to a free fully Enhanced DBS and reimbursement of the Update Service fee.

#1

Acorn Education are hiring a Register Manager in Shropshire.

Role: Registered Manager

Salary: £58,000.00 - £63,000.00 per annum dependant on experience/qualifications

Hours: 40 Hours per week; Monday to Friday, 9.00am - 5.00pm

Occasionally may need to work outside of this, to suit the needs of the service

Location: Telford, Shropshire

Contract: Fixed Term - Dates TBC

Essential: A Full UK Driving Licence and the Right to Work in the UK

Join our dedicated team at Barnfield Lodge and make a positive impact on young lives! We are seeking a passionate and experienced Registered Manager to play a key role in our young people’s residential accommodation. If you have a strong background in childcare, leadership skills, and a commitment to creating a nurturing environment, we want to hear from you!

What We're Looking For

Mandatory: Level 3 Diploma in Residential Childcare or NVQ equivalent
Level 5 Diploma - Leadership and Management Children’s and Young People
Full UK Driving Licence and access to own vehicle required
Extensive experience of working in a residential setting
High level of working knowledge of relevant legislation such as Children’s Act and Quality Care Standards
Experience of leading and motivating teams
Ability to effectively train individuals and groups
Why Join Us?

Make a meaningful difference in the lives of young people
Collaborative and supportive work environment
Opportunities for professional development
The Location

Acorn Education, part of Outcomes First Group, are recruiting a Registered Manager to join our team in the Telford region.

Barnfield Lodge focuses on individuals enjoying and achieving and covers all areas to develop and reflect their creative, intellectual, physical and social interests. We are located at the foothills of The Wrekin, overlooking the market town of Wellington, Telford, in the County of Shropshire.

The accommodation is a 5-minute walk to the nearest shop and recreational park, and a further 5 minutes’ walk into the centre of the town; which has numerous shops and cafes. There are an abundance of clubs and activities on our doorstep. A 10-minute drive will see you at Telford Town Centre, with its modern shopping centre, large town park, 2 Cinema’s, Bowling Alley, and Ice Rink. Slightly further afield are Shrewsbury, Wolverhampton and Stafford, which offer all of the above and more.

And that’s not all, we place the outcomes of our young people in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.

How to Apply
1. Click Apply and follow the on-screen instructions
2. Visit our website at www.outcomesfirstgroup.co.uk/jobs/ where you can sort all of our live vacancies to find one that is most relevant to you - Search by Role, Location or even distance to your own home to find your perfect job!

Acorn Education is part of Outcomes First Group. We are committed to the safeguarding and promoting the welfare of young people and adults. All successful applicants will be subject to a free fully Enhanced DBS and reimbursement of the Update Service fee.

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.

#1

Salary of £23,088 per year

Monday to Friday, with working hours between 08:30am - 5pm

37 hours per week

Telford, TF3 4NB

Join our team as a Customer Operations Representative in Telford and contribute to our commitment to delivering outstanding service to every customer. A successful Customer Operations Representative values compassion and empathy as they provide support to customers as well as advising members on policy details, resolving queries, and collaborating with financial advisors through multiple communication channels. This will include both email conversations and outbound telephone work. With numerous opportunities available due to our expanding operations, you'll benefit from a location with limited free parking and multiple transports link within walking distance of the office. We can offer you flexible working hours without evening or weekend shifts, allowing for a healthy work-life balance.

Benefits:

• We offer 23 days holiday (plus bank holidays)
• Excellent employee wellbeing and assistance support programmes
• A contributory company pension scheme
• There are kitchenettes areas throughout our site, as well as a spacious cafeteria, offering both hot and cold choices.
• Expansive employee discount site saving you money on anything from your weekly food shop, to holidays, electrical goods, and financial services.
• Personal and career development opportunities to progress your aspirations within the company as well as with our global parent company, TCS (Tata Consultancy Services).

What we're looking for:

• Passion for assisting individuals and delivering exceptional service.
• Previous experience in customer-focused sectors such as call centre operations, retail, hospitality, travel is highly regarded.
• Strong communication skills with a consistently positive attitude.
• Be able to efficiently and accurately input data into systems.
• Basic proficiency in Microsoft Office applications such as Word and Excel, along with fundamental computer competency.

About us:

Here at Diligenta, we are proud to be the single largest provider of outsourced third-party administration services to the UK Life & Pensions market and today we service 7 clients and their 18 million customers. Our vision is to be the 'Customer Experience Partner' for our clients and our strategy is to differentiate ourselves in the market by being a truly technology led business with the support of our parent TCS. We impact peoples' lives every day, be it helping pay for a loved one's funeral or providing someone with their pension funds for a happy retirement.

Join Diligenta and make an impact, start your application today.

Your new company
You will be working for a global leader in digital reality solutions. The business combines a range of technologies and software to offer unique solutions for their customers across a range of sectors. They are looking for an enthusiastic Logistics Support Specialist to join the growing team and help improve processes and service for clients and customers.
Your new role
In this role, you will support the Planning & Logistics Manager and assist team members. Your responsibilities include reviewing, updating, and processing orders within specified timeframes, managing procurement with suppliers, maintaining stock levels, and ensuring accurate system updates. Additionally, you'll handle standing orders, progress reporting, warranty/non-conformance returns, transport arrangements, customs clearance, and physical inventory counts. Flexibility for additional duties is expected.
What you'll need to succeed
To be successful in this role you will need experience using ERP systems- Navision exposure would be advantageous. Planning and Logistics or a Supply Chain management qualification is desirable. You will need previous stock/ inventory experience as well as strong IT skills with a confident, methodical and dynamic approach to your work. A full clean driving licence is needed and a FLT licence would also be an advantage. However, it is not a necessity.
What you'll get in return
For this role you will receive a fixed-term contract (6 months) alongside a salary of £27,000 - £32,000 DOE. The working pattern is 08:15-17:15 Mon-Thurs and 08:15-15:00 on Friday. This is a great opportunity for someone looking to expand their logistics experience within a fast-paced business.
What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Community Care Assistants

Shrewsbury

£12 - £18 per hour - weekly pay

Between 07:00-22:00

About Prestige Nursing & Care Shrewsbury

Shrewsbury branch prides itself on the care they deliver in and around the community, with colleagues and clients having been with us for over 15 years! Whilst our branch is situated in the lovely village of Shrewsbury, much of our work is in and around our towns and villages within the area. We offer a variety of care services; however, we do pride ourselves on the excellent support and care we deliver to our clients, specialising in homecare and complex care.

What our clients are looking for

Our clients looking for good quality homecare workers to join our expanding team. Duties involve helping our valued clients with personal care tasks and household duties.

To work in and around the local area, providing care to people within their own home - assignments include providing personal care and/or support and companionship as required.

Do you need experience?

As much as this is preferred, we do offer an excellent care certificate training programme for anyone who is new to care.

Your role will include

• Medication management and administration
• Help around the house
• Personal care
• Continence care
• General emotional support

What we offer:

• A variety of shifts to suit your lifestyle
• You will be paid the National Minimum Wage for all attended training sessions and shadow shifts.
• Work with our own clients, no agency work.
• Pension scheme
• Blue light card
• Free DBS check
• Enhanced Maternity/Paternity and Adoption schemes
• Continued professional development to support you & your career
• Weekly Pay
• Holiday Pay
• Refer a friend with the Care Friends mobile app and earn extra money - T&C's apply
• Employee Assistance line - available 24/7 and fully confidential for our staff
• Support from your local branch team and out of hours support.

We're looking for:

• Excellent communication skills
• A full UK driver's licence & your own vehicleis a requirement
• Good professional and personal references

Want to find out how you can make life better for yourself and the people you care for?

In line with CQC & Care Inspectorate regulations, we require and will undertake Enhanced DBS/PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice. Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines. All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

You may be asked to provide your employment details through HMRC.

As a Company we are unable to provide Sponsorship for overseas candidates. Applicants must have proof of right to work in the UK. It is a requirement to provide an overseas police check dated within the last 3 months of being in the UK if you have lived outside of the UK for longer than a year in the last 5 years.

By submitting your details, you acknowledge that Prestige Nursing is collecting, processing, and using your personal data for managing your application. For more information, please visit our Candidate Privacy Notice on our website.

Prestige Nursing & Care reserve the right to close this role early

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