Total 1,675 Customer Service job vacancies in Southend-On-Sea, Essex, SS1 1AB

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Assistant.

The Role


Helping residents to remain as active and independent as possible
Support residents with personal care and mealtimes
Helping identify residents’ unique goals and implement personalised care plans
Supporting residents to explore new interests and engage in physical activities in a motivating and homely environment


Some of our benefits by joining the Care UK family


Wagestream- access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


New to Care?

We have our own Learning Academy to provide excellent training and induction programs for all new carers and support workers and we will give you all that’s needed to have a successful career as a carer with us. Our high quality, innovative training and coaching will support the development of your skills throughout your career with us.

We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

What skills and experience we're looking for

About the Role

Come and join the lively and dedicated team at our popular school. We are seeking to appoint an enthusiastic LSA with experience of working with children in a school setting - ideally as an LSA. We offer an extremely supportive community and a full range of professional development opportunities. Our children deserve the best, so if you are passionate about supporting our staff and children with our high expectations then we would love to hear from you.

The successful candidate will need to:

• be passionate about learning
• possess school-based experience of working with children
• be passionate and keen to work with children
• excite and inspire our children
• promote high standards and challenge
• work as a flexible member of a team
• display energy, imagination and initiative
• manage the physical demands of a busy role working with active children

What the school offers its staff

As part of Portico Academy Trust, Friars Primary School can offer you:

• A friendly and supportive atmosphere where everyone is valued and everyone matters
• A nurturing environment with wonderful children who want to learn
• High quality professional development
• Opportunities for cross phase work
• Support and collaboration across our Trust
• A well-resourced school

Visits to the school are welcomed and encouraged. If you would like to learn more about Friars, please contact our school office who will book a time for you to come and see us. Tours of the school will be with a member of our Senior Leadership Team.

Further details about the role

Closing Date:Monday 2nd December 2024, midday

Interviews: Friday 6th December 2024

For further details or an application pack, please contact Mrs Rebecca Sanderson, Director of HR, Portico Academy Trust, Ronald Hill Grove, Leigh-on-Sea, Essex SS9 2JB

Telephone: 01702 987890 x310

Email:recruitment@porticoacademytrust.co.uk

Please include a cover letter with your application form, commenting on how you feel you meet the person specification criteria and providing an insight into your relevant experience.

We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. All appointments are subject to an enhanced DBS check and shortlisted candidates should be aware that the school will consider carrying out online searches as part of the due diligence on short listed candidates.

Application Documents

Support Staff Application Form

LSA Job Description

LSA Person Specification

Application Email

Email:recruitment@porticoacademytrust.co.uk

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

For more information on working for the Trust, please see the attached Job Description and Person Specification. For more details on the post, please contact Alana Horne.

For more information on working for the Trust, please see the attached Job Description and Person Specification. For more details on the post, please contact Kellie Smith (see contact details)

For more information on working for the Trust, please see the attached Job Description and Person Specification. For more details on the post, please see contact information details

Further information regarding this role can be obtained via the job description and person specification within this advert.

Night Support Residential Worker

Permanent, Full Time

£31,713.50 to £40,470.30 Per Annum (including allowance)

Location: Colchester

Closing Date: Sunday 1st December 2024 at 11.59pm

Are you interested in working with children and young people to make a difference in their lives? If so, then this could be the right opportunity for you.

It is an exciting time to join Essex County Council as we invest in and expand our residential provision. New Farm Road is a newly refurbished short-term home for up to five 12-17 year olds, and working as part of a multi-disciplinary team around the child you will support them to develop the skills and resilience to return to their families, or onto longer-term care.

Being a Night Support Residential Worker requires a special kind of person. Your main focus will be on providing nurturing therapeutic care to children who have experienced trauma, supporting and caring for them as a parent would, and each shift brings unique experiences, filled with both highs and lows.

Previous experience of working in a children's home, would be beneficial however there are many skills that you might have that would make you suitable for the role. It is important to be open minded and have a flexible and adaptable attitude and be able to manage challenges with a calm and patient demeanour. You will have an ability/willingness to understand and manage challenging behaviour including aggression and violence using a range of de-escalation techniques. You will also need to have effective written and verbal communication.

If you don't already have a Level 3 Diploma in Residential Childcare you will need to complete this within 2 years of starting employment. We will provide you with all the training you need for the role along with good quality, regular supervision. This, together with the right attitude and access to a full in-house induction, will enable you to start your career with Essex County Council with confidence.

You will work an average 37 hours a week with shift times being 9.15pm to 7.15am and you will have every other weekend off.

The salary quoted is made up of a basic salary of £24,395 to £31,131 Per Annum and a guaranteed additional allowance of 30% (£7,218.50 to £9,339.30 Per Annum), paid monthly, alongside your basis salary.

If shortlisted, you will have an interview to explore the detail you provide in your application and give you an opportunity to discuss the role and ask any questions.

Due to nature of this role any applicants need to be at least 21 years old in order to undertake this post.

Required ASAP

Are you passionate about education and supporting teenagers?
Do you have experience of working in a secondary school and could you make a difference working with SEND students?
Do you have skills in Science and /or English?
We are seeking to recruit enthusiastic and motivated Learning Support Assistants to join our Learning Support Team.
The role is to assist and support the integration of students with physical disabilities and / or special educational needs within a mainstream school. You will be supported by strong leadership in the school coupled with a fantastic team spirit and genuine collegiality across the team and across the school.
Staff are engaged with professional development and are supported in exploring new ideas. Sunbury Manor School is a mixed, 11-16 Single Academy Trust. We are proudly comprehensive and serve a wide community on the edge of Surrey and Southwest London, that is vibrant and ambitious. Sunbury Manor has a very clear ethos and you will see it when you visit our school; strong, positive relationships that create an environment where teachers can teach exceptional lessons and students can make exceptional progress.
36hrs per week, Monday—Friday (8:00am—4:00pm). Term-time only.
Please note, all non-classroom based roles are required to undertake a 40-minute lunch duty for which an alternative lunch break will be provided.
We offer an excellent Professional Development programme at all stages of your career, we also offer Westfield 24/7 Employee Assistance Programme, Westfield Health Cash Plan, Westfield Rewards (discounts from hundreds of leading retailers, restaurants and destinations), free gym membership at the neighbouring leisure centre and staff laptop. To apply please use the apply now button and complete the online application form.
Closing date: Monday 25th November 2024 @ 9 am
Interview date: w/c Monday 25th November 2024
We strongly encourage early applications. Applications will be considered as they are received and we reserve the right to appoint before the closing date.
All applicants must have the right to live and work in the UK.
Important information: Please note as part of the schools safer recruitment process we engage with an external provider to complete a full Social Media check on all shortlisted/recruited applicants. The process is a mandatory part of our recruitment process and requires the agreement in advance from the applicant, If you do not/will not give agreement to such searches then please do not apply as we will not be able to further your application.
Sunbury Manor School is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. An enhanced DBS check is required for all successful applicants.

Customer Services Officer

Braintree, Essex

£12.70 per hour

37 hours per week

Temporary, 3-month contract

We have an exciting opportunity for a Customer Advisor to join our Customer Services Team, to cover up to 3-month secondment, covering the hours of 8.30am to 5pm.

Working as part of a busy team, you will provide a front-line service to customers and staff - in person, by telephone, email and web. Dealing with the public, you will provide advice, interpret queries and re-route customers across a range of Council services.

The Customer Service Centre receives over 150,000 customer contacts a year, across various access channels, and you will be handling everything from arranging a waste collection to processing food voucher requests, as well as taking call back messages for busy departments.

We are looking for an individual who is committed to providing a high quality, customer-focused service and will work with customers and staff to achieve positive outcomes.

You will have excellent communication and keyboard skills, be friendly and approachable with the ability to work under pressure on your own or as part of a team.

Grades A-C, or equivalent in English and Maths are essential.

At this current time our team is working a hybrid pattern i.e., a mixture of office and home working.

Job Advertisement

NLC7 £30,848- £33,551 (Based on a 37 hour post, pro rata for part time hours)

We are offering an exciting opportunity for a rewarding career as part of our Home Support Service providing a person-centred care approach to individuals living in North Lanarkshire. As a member of the team you will use a reablement approach, working closely alongside individuals and their families, to focus on promoting and maximising independence, self-management and natural resources. You will enable individuals to gain or regain their confidence, ability and necessary skills whilst living in their home environment, encompassing natural supports.

We have opportunities within the Home Assessment Team (HAT) which focusses on getting the right supports in place, in those first days, after service users return home from hospital. We also have opportunities within the wider home support service providing longer term care.

A SVQ Level 2 in Health & Social Care or equivalent is desirable, successful applicants who don't currently hold this qualification will be supported to achieve this. You should also be motivated and enthusiastic with a pleasant, friendly manner and respectful of the privacy and dignity of individuals. As a good communicator, you must also be able to observe and respond to changes in the health and wellbeing of people in your care, updating and recording individual care plans as appropriate.

Experience of working within a care setting, undertaking moving and assisting is desirable together with some IT skills. A current driving licence is essential for Home Support Workers in the Home Assessment Team. In return, we will offer opportunities for you to develop your experience further and assist with your ongoing continued personal development.

You will require to become a Protecting Vulnerable Groups (PVG) Scheme member prior to commencing in this role.

You will also be registered or eligible for registration with the Scottish Social Services Council (SSSC).

Backshift vacancies. Contracts available for 21, 24.5 or 28 hours, averaged over two week pattern.

2 Week Work Pattern :
Week1 – Monday, Tuesday, Friday, Saturday & Sunday
Week 2 – Wednesday & Thursday

Working here at North Lanarkshire Council

If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 26 days annual leave and 6 public holidays*, and a wide range of offers available to you through our NLLife reward site. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.

For more information on local authority careers visit the myjobscotland career hub

North Lanarkshire Council are Happy to Talk Flexible Working, we operate a
Smarter Working Policy.

Click here to see our Recruitment Charter.

*For all casual/sessional roles, you will receive 12.1% of your hourly rate for every hour worked in total recompense for annual leave, including public holidays. These rates will be indicated separately on your payslip. You will only be paid for the hours that you work.

We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled and who meet the minimum requirements for the position.

We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.

Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151.

The following link contains our Easy Read documents which will help explain the process and what happens during the selection process.

Easy Read – My NL

Proud member of the Disability Confident employer scheme

Care workers required to visit vulnerable people in their homes. Experienced in the role or willing to train for the right candidate.
We have Full time and part- part-time and nights and weekends available.
Full UK driving licence required mileage paid, good rates of pay You will have the opportunity to progress in your role with continued professional development programmes with the company
For a informal Discussion to find out more please call our friendly team.

To undertake through each patients individual care plan, those duties delegated by the Team Leader and Case Manager, which the Health Care Assistant has been trained and is competent and confident to perform. These tasks include: - Re-assess patients in receipt of products from the Trust as delegated by SpecialistNurses. Provide support for patients and carers. Be competent in undertaking urinalysis, and obtaining urine specimens. Assist/advise in the completion of bladder charts (frequency and volume diaries). Communicates very sensitive condition related information to patients and relatives with empathy and reassurance. Record personally generated patient interactions and interventions and update them as agreed and instructed. Recommend products as agreed, To deal as appropriate with unpleasant conditions such as exposure to body fluids. Undertake drainage of residual urine (female patients), ( once competency is achieved) Provide emotional care for patients within your specialist sphere of work. In the course of your clinical work provide appropriate help to patients who require physical assistance. Organises own workload in conjunction with team and Trust requirements. Use a computer tablet remotely for all patient records. Record data and evidence of activity as requested via Systm One Provide teaching informally on a one to one basis ie to patients/carers Interpret the combined results from urinalysis, portable bladder ultrasound and bladder charts (frequency and volume diaries), seeking advice from colleagues as appropriate. The Mid and South Essex Integrated Care System (ICS) brings together key health, care, community, and voluntary sector organisations from across our area. Our aim is to work together in partnership to join up health and care services, improving our populations health and wellbeing and reducing health inequalities. One such example of this collaborative work is the launch of our HCA Academy, an ICS initiative between Essex Partnership University NHS Foundation Trust (EPUT) and Mid and South Essex NHS Foundation Trust (MSEFT) to support the incoming Health Care assistant (HCA) workforce. The academy models a one workforce cross system approach to the onboarding, induction, education and experience of Healthcare Assistants. To support this one workforce model the successful candidate for this post will be required to attend our 5 day (Monday to Friday) face to face Induction Programme at our MSE ICS Education Hub at Brentwood Community Hospital. Your start date will therefore fall on one of two of the HCA Academy induction dates across the month, which will be discussed and agreed during the recruitment process. Our HCA Academy Induction programme has been designed to train and support the successful candidate through the early stages of their employment at EPUT and will provide opportunities to enhance skills, knowledge and experience. Further information will be provided post interview. This will be followed by an additional 5 day (Monday to Friday) EPUT corporate / mandatory training welcome. (EPUT Welcome will be varied between face to face and virtual delivery).

Undertake a patient facing and patient supporting role to ensure effective medicines use, through shared decision-making conversations with patients. Carry out medicines optimisation tasks including effective medicine administration (e.g. checking inhaler technique), supporting medication reviews, processing prescription queries and medicines reconciliation. Where required, utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively. Support, as determined by the GP Lead and Clinical Pharmacist, medication reviews and medicines reconciliation for new care home patients and synchronising medicines for patient transfers between care settings, reviewing medication upon discharge / admittance. Provide specialist expertise, where competent, to address both the public health and social care needs of patients, including lifestyle advice, service information and help in tackling local health inequalities by identifying and referring patients to the Care Co-ordination Team. Take a central role in the clinical aspects of complex drugs and shared care protocols and liaising with specialist pharmacists for more complex patients. Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing. Assist in the delivery of medicines optimisation, management incentive schemes and patient safety audits. Support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings. This will be achieved through undertaking clinical audits (e.g. use of antibiotics). Supporting quality improvement measures and contributing to the Quality and Outcomes Framework and locally commissioned enhanced services. Supervise practice reception teams in sorting and streaming general prescription requests, so as to allow GPs and Clinical Pharmacists to review the more clinically complex requests. Provide training and support on the legal, safe and secure handling of medicines, including the implementation of the Electronic Prescription Service (EPS) to the administration team. Perform medicines improvement work to maximise safe, cost-effective best practice in prescribing under the supervision of the GP or Clinical Pharmacist. Liaise with clinicians and administrative staff to resolve medicine-related queries. Support the Clinical Pharmacists in Structured Medication Reviews (e.g. organise necessary monitoring tests before SMR). Support medicine reconciliation of patients whose care is transferred back into primary care in a timely and effective manner liaising with patients and other providers to ensure patients receive appropriate medication post discharge. Assist Clinical Pharmacists with any searches, data collection and medicine safety tasks. Implement changes to medication that result from CAS/MHRA alerts, product withdrawal and other local/national guidance. Work collaboratively with the Practice team. Develop relationships and work closely with community, hospital and MMT pharmacy colleagues and the wider health system. Participate in practice meetings, patient participation groups and other local meetings to improve engagement with the role of pharmacy technician.

A fantastic opportunity for a Night Receptionist to join our team in voco Oxford Thames on a Full-Time contract!

The shifts are from 22.45 to 07.00 / You will earn £13.00 per hour – equal to £27,040.00 salary.

At voco, everyone’s a host and ready to provide our guests with the relaxed but attentive stay that they desire. We are reliably different, a trusted name offering an informal, non-pretentious stay that leaves our guests with a lasting impression. With a focus on our environment, you will be greeted by environmentally conscious innovations from start to finish.

Close to the heart of Oxford, on the banks of the river Thames, lies voco Oxford Thames hotel.

With a history dating back to the Middle Ages, the hotel’s surroundings have an intriguing story to tell.

voco Oxford Thames combines its medieval character with 21st-century style to create a unique setting for memorable meetings, conferences, and weddings alike.

Dining at the voco Oxford Thames is a relaxed affair; discover British classics in the restaurant, enjoy pub favourites in the bar, or take afternoon tea either in the conservatory or out on the terrace..

Check out our Instagram page @vocooxfordthames

As a Night Receptionist, you will play a vital part in delivering a superior guest experience. We take pride in the fact that we are experts in what we do and love to demonstrate this expertise to our guests with a sense of flair.

To succeed as a Night Receptionist, you will need:

• To be passionate about delivering great service and be guest focused
• Part of the role is to serve alcohol to guests as required
• Previous experience in Receptionist, Guest Relations, Concierge
• Experience with handling guests queries and complaints
• Experience using Opera PMS is a huge advantage
• To be willing to learn new things and work as part of a wide hotel team

Our Night Receptionists enjoy a range of benefits including:

• Becoming part of the IHG Hotels & Resorts family, one of the world’s leading hotel companies - which means global opportunities
• Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice
• Taxi subsidy for shifts starting/ending between 23:00-06:00
• Subsidised childcare support
• Meals whilst on duty
• 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated)
• We provide every employee company sick pay and life insurance
• Amazing discounts for our hotels and restaurants around the world
• Discounts from over 15,000 stores – all the way from retail to cinema
• Don’t forget, bring your friends, and take part in our generous ‘Refer a Friend’ programme!

If you are someone who wants to join a company which favours laid-back but attentive connections with a focus on the environment, apply today to join our team as a Night Receptionist!

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Join voco™ hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco™ hotels

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Service Specialist (Automotive)
Location: Chelmsford area
Salary: £26,000 - £32,000 per annum (Dependent on Experience)

About the Role:
Our client, a well-established and expanding organisation, is seeking a proactive, customer-focused individual to join their team as a Service Specialist. This opportunity is ideal for someone who thrives in a high-quality service environment, values exceptional client care, and is keen to grow professionally in a dynamic sector. As a Service Specialist, you will play a pivotal role in ensuring seamless service, acting as the essential link between customers and the team to deliver an outstanding experience.

Key Responsibilities:
* Customer Interaction & Service Excellence: Greet clients warmly, understand their needs, and offer expert guidance on services and solutions as a Service Specialist.
* Service Coordination & Communication: Work closely with team members to ensure smooth, efficient service processes in the role of Service Specialist.
* Documentation & Compliance: Maintain accurate records, process service paperwork, and handle transactions with precision as a Service Specialist.
* Quality & Follow-Up: Monitor service quality standards and follow up to ensure client satisfaction in your role as Service Specialist.
* Sales & Retention: Recommend additional services and products to enhance customer experience and encourage loyalty as a Service Specialist.

Ideal Candidate:
* Experienced in Customer Service: Preferably in a Service Advisor role within a premium or luxury automotive sector, making you an excellent fit for the Service Specialist position.
* Customer-Centric: Proven ability to build strong, positive relationships with clients as a Service Specialist.
* Organised & Detail-Oriented: Skilled in multitasking and upholding compliance with all required standards in your role as Service Specialist.
* Knowledge of products, services, and warranty procedures to excel as a Service Specialist.
* Initiative-taking & Solution-Focused: Confident in resolving issues effectively while maintaining quality and customer satisfaction in the role of Service Specialist.

Why Join This Team?
Our client is recognised for a workplace culture that values employee engagement, growth, and well-being. Offering continuous training and a supportive environment, the Service Specialist role provides an excellent pathway for career development within a premium service context. Join a team that champions excellence and offers a vibrant, rewarding work experience.

Full job specification available. This is a permanent opportunity with a starting salary dependant on experience. You must have current UK right to work to be considered. HRGO Recruitment are a recruitment agency supporting local companies.