Total 544 Customer Service job vacancies in US NY Remote

• Serves as the FAS authority on contract matters related to highly specialized procurements of significant importance to the agency. Oversees and leads pre-award, award and post award functions.
• Serves as contracting officer with authority to award and sign advertised and/or negotiated contracts within the dollar amounts assigned by the Director or prescribed under delegated authorities from the FAS Commissioner. Performs the full gamut of acquisition functions (e.g., conduct market research, sign acquisition plans and reviews, review offers, award contracts, administer contracts, terminate contracts) as necessary.
• Operates as a senior acquisition expert in analyzing and evaluating procurement policies and practices. Initiates, develops and recommends new/revised procurement procedures and guidelines impacting a large number of acquisition professionals. Works with the Division Director to monitor and evaluate the Branch's procurement programs. Recommends modifications or alternate methods to accomplish program objectives.
• Directs the work of the associates as a first level supervisor. Manages the branch contracting workload and the assignment and distribution of work and resources. Ensures proper allocation of resources and workload to accomplish FAS program objectives.

Starting at $122,198 Per Year (GS 14)

Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf
Medical Support Assistant: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-MSA-VA-Career-Flyer.pdf


Duties:

• Supervise and evaluate a team of patient support staff.
• Resolve complex issues to ensure patient needs are met.
• Recommend improvements by evaluating new products, systems, and equipment.
• Identify training needs and provide staff development.
• Make final hiring and performance-related decisions, including disciplinary actions.
• Collaborate with various departments to meet Veterans' care needs.
• Manage data tracking and reporting for senior management.
• Route clinical questions and escalate cases as necessary.
• Schedule appointments efficiently using multiple systems.
• Provide information on VA programs and services.
• Deliver high-quality customer service, resolving complaints effectively.
• Maintain confidentiality and ensure secure handling of sensitive information.
• Adapt communication to meet the needs of diverse Veteran populations.
• Follow environmental policies and ensure compliance with applicable regulations.

Work Schedule: Monday - Friday, 8:00am - 4:30pm, or 7:30 - 4:00pm
Recruitment Incentive (Sign-on Bonus): Not Authorized
Permanent Change of Station (Relocation Assistance): Not Authorized
Pay: Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Remote: This is a remote position.
Virtual: This is not a virtual position.
Functional Statement #: 000000
Permanent Change of Station (PCS): Not Authorized

Starting at $54,472 Per Year (GS 7)

• Creates marketing materials including graphical and visual results for easier consumption of complex business operational and research data.
• Develops, coordinates, and facilitates communication strategies for marketing initiatives to increase customer and contractor awareness of the PSHC  programs.
• Crafts messages to communicate complex information into understandable language, uses graphic design software to design and execute computer generated visual materials such as visual aids, illustrations, summaries, graphs, charts, informatics, change management projects, and produces other required artifacts to include analytic storytelling, 1-pagers, and presentations.
• Provides technical expertise and advice on communication within the scope of how information is perceived, exchanged, visualized, and consumed.
• Develops, implements, and measures the effectiveness of PSHC marketing and visual communications efforts and integration into the organization’s evolving business and stakeholder needs.

Starting at $103,409 Per Year (GS 13)

Duties include, but are not limited to:

• Provide specialized and expert administrative patient support while working collaboratively in an inter-professional coordinated care delivery model.
• Work involves specialized administrative judgment and the flexible use of a wide range of clinical flow processes relating to access to care across multiple clinics, specialties, and/or care in the community resources.
• Work collaboratively with VISN programs, services, and inter-professional coordinated care team members to provide access to care and meet the need of Veterans via various available contact modalities to include but not limited to telephone calls, secure messaging, chat, text messaging and video.
• The AMSA is responsible for answering telephones, secure messaging and chat messages, relaying messages to appropriate staff inside or outside of the VISN CCC, scheduling appointments, interpreting and verifying provider orders in accordance with VHA national scheduling guidelines.
• Maintain effective and efficient communication with the patient, inter-professional care delivery teams and VA medical centers.
• Scheduling, canceling, re-scheduling patient appointments; entering no-show information; monitoring appointment requests for multiple electronic sources; monitoring outpatient appointments in areas of responsibility.
• Gathering and obtaining medical information from patients; processing medication refill request.
• Reviewing electronic health record, obtaining medical records, participating in huddles with other MSAs and/or VISN CCC staff to determine the daily needs of the VISN CCC.
• Verifying and updating demographics when contacted by patients.
• Manage patient systems to verify and validate accuracy and resolve issues; evaluates patient information and clinic schedule lists; informs inter-professional team members about shared patients.
• Provide information and resolution to Veterans' requests within scope, uses administrative judgement to escalate symptomatic concerns to clinicians with the VISN CCC or directs the contact to the appropriate discipline within the CCC or department for resolution.
• Provide accurate detail of organizational information to Veterans regarding the different services the VA offers.
• Provide high-quality customer service to Veterans and their families/caregivers.
• Communicate tactfully and effectively to challenging customers who may be threatening, abusive, or distraught.

Work Schedule: Full-time; Varying shifts 24/7 Operations
Virtual: This is a virtual position Open to VHA Employees Only
Functional Statement #: 524320
Financial Disclosure Report: Not required

Starting at $44,117 Per Year (GS 6)

Starting at $103,409 Per Year (GS 13)

At Komatsu Australia youll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together . We encourage people with diverse backgrounds to apply for this role.
The Opportunity:                                                 
If youre looking for a change of scenery, our Komatsu Darwin branch has an opportunity for a Field Service HD Fitter with heavy equipment experience.
With a generous remuneration package on offer, there's no better time than now to have a chat with our Branch Manager to plan your career with one of the world's leading original equipment manufacturers.  
Remuneration: Base Rate Super Zone & Housing Allowances Penalties Rates for Overtime Laptop Phone Vehicle (Field Service). 
Annual and competency-based wage increases apply.
Role Located: NT - Field Service
Field Service Range: Northern Territory/ East Kimberley
Komatsu benefits:

Families Policy: 16 weeks of
... Click here to view more detail / apply for Field Service Technicians

Established Not-For-Profit organisation with an award-winning culture
Above Award rates, access to NFP Salary Packaging & access to additional days of leave
37.5hrs per fortnight, flexibility to negotiate your working days

This is an exciting opportunity for someone who is experienced in providing case work, therapeutic group work and community support work, and who is passionate about making a difference in the lives of young people and their families to join our Connect team in Bourke.
ABOUT THE ROLE:
Our Bourke Connect team are looking for a dedicated and experienced Child, Youth and Family Worker for our Family Mental Health Support Service program (Connect). The Connect Program assists children and young people, with emerging mental health issues, and their families, to improve their mental health outcomes later in life.
You will be providing a range of high-quality case work, therapeutic group work ... Click here to view more detail / apply for Child, Youth and Family Worker, Family Mental Health Support Service (Bourke)

Job Expectations
Nbn is seeking to attract more women and First Nations individuals to join our ACCOM award-winning Customer Field Technician Traineeship Program. Our aim is to promote the right capability, increase cultural equality, and enhance the diversity of our operations teams, for the benefit of our workforce, customers, and communities. 
Our Field Service teams are nbn?s professional, trusted, and essential customer-facing workforce. They?re the friendly faces, confident voices, and skilled hands working on our network and in communities every day. Our Trainee Customer Field Technicians are an integral part of these teams, learning, developing, and building skills as they turn their passion into practice every day. They contribute to something important and lasting - a network that spans our country, bringing unlimited possibilities to Australian homes and businesses. 
As a Trainee Customer Field Technician, you will:  

Work in the field helping to connect
... Click here to view more detail / apply for Trainee Customer Field Technician Alice Springs

Posted: 29/10/


26/11/

Job Type: Permanent - Full Time

Location: Port Hedland WA

Job Category: Trades & Services


Onsite Rental Group is a national specialist equipment hire business that focuses on transparent and efficient hire solutions. We have over 30 years experience in this industry across a range of industries including mining, oil & gas, construction, industrial, infrastructure, government and defence.  With 500 employees across 35 branches and targeted locations, Onsite is driven by a core set of values which support our customer-centric vision together we grow.

Job Description

About the role
We are looking for a Field Service Technician - FIFO to join our team on a 2:1 roster from Perth to our Port Hedland Branch, on a permanent, full-time basis.
Reporting to the

... Click here to view more detail / apply for Field Service Technician ? FIFO

• The duties may include, but are not limited to:
• Serves as the VS Space Manager liaison with MRPBS, Acquisition and Asset Management Division (AAMD) Facilities staff concerning management of space.
• Tracks and maintains oversight for all assigned government operated vehicles (GOV). Monitors all VS fleet cards and works closely with the APHIS Fleet Manager.
• Serves as VS-wide liaison for action officers within MRPBS, Acquisition and Asset Management Division.
• Serves as a VS Accountable Property Management Officer, provides guidance and manages VS program.
• Serves as VS-wide liaison with MRPBS regarding timekeeping.
• Assists in providing guidance and oversight to VS business units on travel issues of all types, including international travel.
• Researches and compiles statistics and informational data for recurring and special administrative and program reports, which often have deadlines to be observed.
• Develops information from studies, analyzes and drafts recommendations for action or decision on matters relating to fleet, space, property, time and attendance, etc.

Starting at $72,553 Per Year (GS 11)

• Serves as the principal advisor to the Associate DDFO regarding the implementation of administrative efforts, with a focus on compliance, thoroughness, accuracy, completion, and consistency with other units, with responsibility for communicating, implementing, and streamlining logistics, any actions or information related to correspondence control, travel, office management, project management, automation, and other functions.
• Plans, develops, and executes administrative management functions for the Associate DDFO. Works closely with the Field Admin Manager and Office of Field Administration (OFAS) staff, as well as with supervisory staff subordinate to the Associate DDFO. Manages a variety of administrative and other functions on behalf of their supervisor, to include incoming and outgoing correspondence, records management, documentation and forms management, standard operating procedures, internal controls, and paper and electronic files management. Maintains comprehensive databases, to include SharePoint, to store, organize, and search information used to make decisions and prepare reports, and then communicate work products as relevant. Assures that internal systems and procedures for carrying out administrative functions meet the requirements of balancing costs, benefits, productivity, and effectiveness.
• Conducts studies, surveys, and interviews to gather information necessary to formulate policies, procedures, and strategies on behalf of the Associate DDFO. Explores solutions to problems and recommends action based on the results of studies, surveys, and individual interviews which impact the administrative operations of the agency. Defines administrative and functional responsibilities and reporting consistent with operational policies.
• Provides administrative planning and oversight for various special and continuing or day-to-day programs, including the maintenance and use of calendars and scheduling.
• Maintains continuous liaison and communication functions with other managers and senior leaders to ensure that assigned tasks are handled within prescribed timeframes and that responses conform to procedural and substantive requirements. Consolidates data and reviews to ensure that goals and objectives, timeframes, and acceptability are met. Aligns communications from the Associate DDFO to national priorities and procedures consistent with guidance from the DDFO, OFAS, and HQ.
• Reviews and evaluates tasks on behalf of the Associate DDFO including memos, reports, studies, fact sheets, job aids, information papers, and other files, for overall quality, appropriate levels of coordination, consistency, logic, soundness of any recommendations, grammar, and compliance with policy. Must be capable of articulating the reasons for changes to managers and other senior staff in order to facilitate timely and accurate revisions. Requires a thorough understanding of FMCS mission, vision, values, and goals, in addition to regulations, guidance, policies, directives, and precedent related to the program area in order to establish and maintain standards.
• Performs a variety of administrative functions in support of FMCS service delivery. The incumbent works with the Office of Human Resources (OHR) and field leadership to ensure that recruitment actions and vacancy announcements are coordinated and tracked appropriately. Ensures the proper onboarding of new employees and offboarding of departing employees with OHR and the OFAS.
• Keeps the Associate DDFO informed of any new or revised administrative policies, regulations, directives, and procedures that affect the organization. Maintains office-specific SharePoint sites and associated file structures to organize and communicate relevant information, documents, and decisions.
• Analyzes and reviews documentation procedures and controls, files, directives, forms, records control and disposal procedures and office automation and performs equivalent management information studies of limited scope and impact on the agency.
• Completes special projects assigned by the Associate DDFO to evaluate and recommend ways to improve work operations and programs. Develops supplemental reports, studies, investigations, or additional data to ensure that appropriate facts are presented to their supervisor for future evaluation and necessary management action. Develops and recommends changes in program objectives, operations, emphasis, and resource utilization. Remains apprised of new developments of management techniques, methods and procedures used to investigate, analyze, and evaluate information concerning the management process. Recommends solutions to specific problems of development and implementation of policies/procedures to facilitate accomplishment of objectives and to prevent duplication of effort.

Starting at $72,553 Per Year (GS 11)

About ARRCS
Australian Regional and Remote Community Services (ARRCS) is not-for-profit aged care and community service provider who deliver services including Residential Care, Community Care, School Nutrition and Early Learning Childhood programs throughout the Northern Territory.
Our Vision is passionately pursuing new ways in delivering care where people and communities flourish and lead meaningful lives.


About the role

ARRCS are committed to Tennant Creek Region and have the following upcoming vacancies across our services from November 2024 opportunities of 1 - 4 years.

Hospitality Workers Aged Care - 02 x Full Time positions

($27.21 per hour base rate + penalties + super)

Providing support in our facility services area, these positions include Cleaning / Laundry / Kitchen assistant duties.
Great variety in the day to day job role working across the facility.

To work in our industry you must have/be willing to obtain the following;

Food Handlers Certificate is SITXFSA005 – Use hygienic practices for food safety
Current National Police Check (dated within 3 Months)
NDIS Worker Screening Check
Annual Influenza vaccination
Covid 19 Vaccinations & Boosters (Preferred)

First Aid Certificate
Availability to work across a 24/7 Roster to meet operational needs
NT Drivers' License

About our benefits and perks


As ARRCS is a Not for Profit organisation, we have great benefits including;
Annual pay increase in accordance with our current Enterprise Agreement
CBB Salary Packaging - Tax-free money to pay debts such as Rent & Mortgage
17.5% leave loading
Up to 6 weeks annual leave
Wellness & Employee Support Services
Ongoing training and development opportunities

For more information please contact recruitment via people@arrcs.org.au or phone 08 8982 5204.

We strongly encourage Aboriginal & Torres Strait Islander people to apply.

About ARRCS
Australian Regional and Remote Community Services (ARRCS) is not-for-profit aged care and community service provider who deliver services including Residential Care, Community Care, School Nutrition and Early Learning Childhood programs throughout the Northern Territory.
Our Vision is passionately pursuing new ways in delivering care where people and communities flourish and lead meaningful lives.

About the role

ARRCS are committed to Tennant Creek Region and have the following upcoming vacancies across our services from November 2024 with opportunities of up to 4 years

Pulkapulkka Kari Aged Care

Cook - 02 x Permanent Full Time Vacancy

($30.44 per hour base rate + penalties + super)
76 hours per Fortnight

This role would ideally suit a skilled cook who enjoys working in a multi-functional kitchen and likes to place a ‘personal’ touch on their meal design and preparation. As an aged care facility, we have multiple dietary requirements and permanent residents, therefore, you will be a cook who enjoys preparing a range of healthy options to provide variety for the residents in our care.

To work in our industry you must have/be willing to obtain the following;

Certificate III in Commercial Cookery or a similar discipline

Extensive knowledge of health and safety legislation in response to food preparation, food handling and storage.

Current National Police Check (dated within 3 Months)
NDIS Worker Screening Check
Annual Influenza vaccination
Covid 19 Vaccinations & Boosters (Preferred)

First Aid Certificate
Availability to work across a 24/7 Roster to meet operational needs
NT Drivers' License

About our benefits and perks
As ARRCS is a Not for Profit organisation, we have great benefits including;
Annual pay increase in accordance with our current Enterprise Agreement
CBB Salary Packaging - Tax-free money to pay debts such as Rent & Mortgage
17.5% leave loading
Up to 6 weeks annual leave
Wellness & Employee Support Services
Ongoing training and development opportunities

For more information please contact recruitment via people@arrcs.org.au or phone 08 8982 5204.

About the role

We have a new opportunity for Leisure and Lifestyle (Activities) Officers to join our facilities located in Alice Springs, NT. These busy and rewarding roles are offered on a permanent, full-time basis, 76 hours per Fortnight. Hourly rate $32.50 gross base + penalties + super.

Flynn Lodge x02 positions
Hetti Perkins x02 positions

Commencing October 2024 with opportunities up to 4 years.

The role of Leisure and Lifestyle Officer will see you coordinating and delivering activities within our facility to motivate and stimulate the minds and bodies of our residents. Under the direction of the Leisure and Lifestyle Coordinator, you will ensure that activities executed are reflective of both our residents wishes and cultural preferences. They will be customised to the residents’ abilities and ensure that it provides a fun and stimulating experience.

This opportunity will suit a committed person who enjoys interacting with our residents. As the ideal candidate, you will have previous experience where you have interacted with the elderly or vulnerable. You will be a person who is patient and caring and understands the importance of these activities to the livelihood of people in our care.

Benefits of working for us
ARRCS is the largest Aged Care Provider in the NT - your career can take you all over the NT including Darwin, Alice Springs, Tennant Creek, Katherine or if you relocate interstate ARRCS are a pathway to Uniting Care QLD:
• Annual pay increases in accordance with our current Enterprise Agreement.
• 6 weeks annual leave.
• Salary Packaging through CBB. Plus access to CBB consultants who can support in access to all Salary Packaging claims.
• Access to 70,000 Training and Development Courses through our Learning Platform.
• Telus Employee Wellbeing & Emotional Support.

Skills & experience
To be considered for this role, you must submit a resume identifying the following skills and experience:
• Prior experience interacting with the elderly or vulnerable
• Certificate IV in Lifestyle or Activities or similar discipline (Desirable)
• Current First Aid Certificate.
• Presents as a caring and supportive person who enjoys working within the Aged Care industry
• Availability to work across a 24/7 Roster to meet operational needs

About ARRCS
Australian Regional and Remote Community Services (ARRCS) is not-for-profit aged care and community service provider that provide services including Residential Care, Home Care, School Nutrition and Early Learning Childhood programs in the Northern Territory.
Our Vision is to passionately pursue new ways to care where people and communities flourish and lead meaningful lives. ARRCS provides regional care and support to people and their communities throughout the Northern Territory from Darwin to Docker River with a purpose to genuinely connect with the communities we serve and enable our clients to live with pride and dignity.

Please note, the below mandatory compliance is required if successful in the role.
• A National Police Check lodged or dated within 3 months of commencement.
• Current year influenza vaccination.
• NDIS Workers Screening check received or lodged.
• First Aid Certificate (Or proof of enrolment)

Our staff and volunteers are compassionate and knowledgeable members of the local community, who are committed to providing personalised care and support. More than a service provider, we understand that we are an important part of the regional and remote communities we work in and acknowledge our responsibility to ensure our people are connected to those communities, people and cultures.
If you would like more information on this role, please refer to the attached position description or contact the Talent Acquisition team via people@arrcs.org.au or phone 08 8982 5200.

Join our team today to benefit the local community that you work in!

About the role
We have a new opportunity for x02 Maintenance Officers to join our Hetti Perkins Home for the Aged facility located in Alice Springs, NT. These busy and rewarding roles are offered on a permanent, full-time basis of 76 hours per fortnight working Monday – Friday, hourly rate from $30.44 gross base + penalties + super.

Commencing October 2024 with opportunities up to 4 years.

The Maintenance Officer undertakes a range of generalist handy person duties to keep our facilities in the best condition by doing various odd jobs as directed by the Operations Manager. You will be well-organized with general repair skills.

As the Maintenance Officer, you will have a keen eye for detail, you will be physically fit and able to attend to repair tasks at the interior or exterior of the facility to ensure the residents in our care have items attended to promptly.

This opportunity will suit a proactive person who enjoys working independently. You will be a literal thinker and able to problem solve. In addition, you will enjoy working amongst our elderly residents and respectful that your workplace is their home.

Benefits of working for us
ARRCS is the largest Aged Care Provider in the NT - your career can take you all over the NT including Darwin, Alice Springs, Tennant Creek, Katherine or if you relocate interstate ARRCS are a pathway to Uniting Care QLD:
• Delegated pay increase in accordance to our current Enterprise Agreement.
• Salary Packaging through CBB.
• Access to 70,000 Training and Development Courses through our Learning Platform.
• Telus Employee Wellbeing & Emotional Support.

Skills & experience
To be considered for this role, you must submit a resume identifying the following skills and experience:
• Ability to reflect on own performance and seek guidance when required.
• Ability to problem solve and use initiative to maximize positive outcomes.
• Presents as a caring and supportive person who enjoys working within the Aged Care industry.

About ARRCS
Australian Regional and Remote Community Services (ARRCS) is not-for-profit aged care and community service provider that provide services including Residential Care, Home Care, School Nutrition and Early Learning Childhood programs in the Northern Territory.

Our Vision is to passionately pursue new ways to care where people and communities flourish and lead meaningful lives. ARRCS provides regional care and support to people and their communities throughout the Northern Territory from Darwin to Docker River with a purpose to genuinely connect with the communities we serve and enable our clients to live with pride and dignity.
ARRCS Mandatory Compliance – Please note, these are not required at application however if successful in a role with ARRCS must be lodged or obtained prior to commencement.
• A National Police Check dated or lodged within 3 months of commencement.
• Provide evidence of current Influenza Vaccination.
• A NDIS Workers Screening check or proof of lodgment.

Our staff and volunteers are compassionate and knowledgeable members of the local community, who are committed to providing personalised care and support. More than a service provider, we understand that we are an important part of the regional and remote communities we work in and acknowledge our responsibility to ensure our people are connected to those communities, people, and cultures.

If you would like more information on this role, please refer to the attached position description or contact the Talent Acquisition team via people@arrcs.org.au or phone 08 8982 5200.

Join our team today to benefit the local community that you work in!

ARRCS highly encourages Aboriginal and Torres Strait Islanders to apply.