Total 415 Customer Service job vacancies in West Midlands, WS11 8JP

Key Responsibilities:
• Actively update, maintain, and monitor all aspects of application to provide uninterrupted support.
• Good working knowledge in RP2.4 version or above.
• Experience in managing Web connect, Recs, Gems, STL Fetch and Matching Service.
• Work with other support teams (EIA, DA/DBA, server teams) to ensure application is up and running without any hindrance.
• Implement integration plans/scripts to validate that application changes meet technical specifications.
• Responsible to troubleshoot/resolve incidents and business support item.
• Participate in technical reviews at appropriate stages of development.
• Perform application support tasks like- systems support, security reviews, & maintenance tasks.
• Participate in production support/pager duty rotation including weekend and off-hour support coverage.
• Installing new hardware, software, and networking systems.
Proposing simple and effective solutions.
• Actively update, maintain, and monitor all aspects of application to provide uninterrupted support.
• Good working knowledge in RP2.4 version or above.

Technical Skills:

• Having good knowledge in production support working experience in using technical skills,
• Oracle DB - PL SQL/ SQL server RP2.4 version or above
• Shell scripts
• Unix
• Control M scheduler
• Application networking
• Web UI or browser-based application

Must-Have/Mandatory

• Good analytical & troubleshooting skills
• Ability to work under pressurized environments
• Good communication (Oral, Verbal & Written) skills
• Set of Technical skills mentioned above
• Self-driven, proactive team player

Good-to-Have/Desirable

• Relevant certifications
• ITIL/ production support background Interpersonal skills
• Tools like Control M, ServiceNow, AppDynamics, Splunk, Excel

Pay: $70,000.00 – $90,000.00 per year

Group Fraud Management Services consists of seven group level functions: Bankwest Financial Crime Services, Card Fraud, Digital Fraud, Branch Fraud, Originations & Scams, Fraud Capability Intel & Advisory, Analytics and Business Performance & Strategy.
Do work that matters  

Inbound & Detection:

Performing In depth analysis of system detected Scam and Fraud cases on inbound and outbound calls.
Performing case analysis, strictly adhering to procedures, and coming to the right decisions.
Holding high value conversations with our customers to ensure the right outcome.
Liaising with different Business Units and stakeholders, putting our customers interests at the forefront

Assessment:

Performing assessment of customer and system reported fraud disputes
Decision and issue dispute outcomes to customers
Identify first party fraud-related trends and report on these accordingly
Delivering excellence in customer service and innovation in dealing with
... Click here to view more detail / apply for Customer Service Representative ? Card Fraud

About this role
Are you a highly motivated and enthusiastic individual with a ?can-do? attitude? We have an exciting opportunity for you to be a part of our team in beautiful Burnie.
Our clinic in Burnie (North West Regional Hospital) is currently seeking?a Medical Receptionist? to join the team.?The role is a permanent part-time time position working rotating shifts, Tuesday to Friday, between 7.30am and 8pm .
Reporting to the Office Supervisor , ?you will be responsible for providing high level reception duties and administrative services whilst ensuring the delivery of professional, caring and friendly services to patients, referrers and other customers.?
About Us:
I-MED Radiology Network's team of over 4,000 people are all connected by the vision -to help save lives and reduce uncertainty. These are the values that set us apart, along with our people, our state-of-the-art technology, our innovative systems, and
... Click here to view more detail / apply for Medical Receptionist

GuardWare is a young, sovereign, disruptive cyber software company based in Sydney Australia

As the Executive Coordinator you will report to the CEO with lines of reporting to the CTO, GMBD and at times the Board of GuardWare.

The Executive Support Coordinator reports directly to the Chief Executive Officer and will be the Human Resources functional lead,.

The Executive Support Coordinator will be responsible for providing a range of prompt, high quality, confidential administrative and executive support to the Chief Executive Officer, Executive Team and Board.

Duties may include and are not limited to -
calendar and mail management,
organising and coordinating meetings and any materials,
minute taking,
drafting correspondence,
formatting of reports and presentations,
data entry and maintenance of registers,
filing,
overseeing travel and accommodation arrangements, etc.

Although the Executive Support Coordinators main role is providing direct support to the Executive Leadership Team
the incumbent will also drive Inductions, security and Human Resources for the GuardWare team.

The Executive Support Coordinator will be required to contribute within the team to ensure that a range of business support activities are highly functional and responsive. These duties may include:

onboarding/inductions,
off boarding of staff,
all recruitment aspects, as required,
answering of phones,
assisting staff with enquiries,
participating in team meetings and
other administrative tasks.

GuardWare operates in a dynamic, rapidly changing environment which requires the incumbent to be flexible, reliable, adaptable, a good listener and communicator with the ability to use initiative in performance of work. The Executive Support Coordinator will at times be required to be involved in key internal and external committees or contribute to Projects or Bid/Grant application support, either as a team member or administrative support.

The Executive Support Coordinator is the appointed administrator for LOGIQC, and the GW Quality Management System.

This role is full time. Given the security requirements the applicant must be an Australian Citizen, pass a Police check and be able to gain and hold an Australian Security Clearance in due course.

The Executive Support Coordinator would typically hold:

Bachelor's Degree in Administration related studies, or equivalent experience.
Advanced understanding of Microsoft Office products. with Strong computing skills.
Be a natural problem-solver and be a critical thinker.
Fluency in a variety of applications related to administrative roles such as Adobe , Docusign, Document conversion products and general graphics programs
Collaboration skills and experience with performing exercises such as onboarding.

As our Executive Support Coordinator, you will be responsible for making the right choices when it comes to executive support activities to prioritise and ensure effective senior leadership operations.

Salary includes base salary, superannuation and other benefits to be described to downselected candidates

Apply to recruitment@guardware.com.au or via this website

Posted: 12/11/


27/11/

Job Type: Permanent - Full Time

Location: Orange City Council

Job Category: Hospitality, Travel & Tourism


Weekly Hours: 35
(Flexible working arrangements available, part-time applications considered) Weekly Rate: $1, -$1,664 (plus superannuation)
You can view the full Position Description by clicking    (this link will work on Council's website)
About Orange City Council
Orange City Council is committed to making a positive contribution to both our region and our local community. With around 800 employees, we take pride in being both for and part of the Orange community. Our aim - to make Orange a better place to live today and tomorrow.
Job/Responsibilities
Council is currently looking for dynamic customer focused leader to join the Tourism team as a Visitor Information Centre (VIC) Supervisor. With over 60,000

... Click here to view more detail / apply for Visitor Information Centre Supervisor

Early Learning Services | Childcare


Closing date: 05/12/



About the benefits
Join an amazing leadership team where you can make a difference while having fun! Along with this, youll also receive:

A generous salary with NFP benefits up to $18,000!
Regular catchups with peers and leaders for support and connection
The chance to make a meaningful impact in our community
Childcare discounts for your little ones
Options to purchase additional leave
Career Pathways, Professional Development and Training
Comprehensive Wellbeing Program including discounted health insurance, free flu vaccinations

When you join MercyCare, you join something bigger. A community of staff that make a difference at the heart of the community. As a leading Western Australian not-for-profit provider of aged care, family, community, early learning and disability services we support people throughout lifes journey. We

... Click here to view more detail / apply for Centre Manager

28th October,
Join Our Team at Tenterfield Care Centre as a Care Manager! Discover the charm of Tenterfield, an unspoilt gem, and be part of our dedicated team while taking your career to the next level.      What's in it for you:

Competitive Remuneration


Annual salary based on relevant experience (subject to approval)
Plus, 11.5% Superannuation


Tax Benefits: Not-for-Profit Salary Packaging


Tax-free benefits up to $15,900
Plus, a $2,650 Meals & Entertainment Card


Visa Sponsorship


Fast-track entry to Australia for the right candidate
Upfront family VISA costs covered (valued at $33,000)


Comprehensive Well-being Support


Dedicated relocation assistance
Integration into a vibrant new community
Access to an Employee Assistance Program (EAP)
Corporate discounts from Medibank


Career

... Click here to view more detail / apply for Care Manager

LASC Senior Business Support Officer WCR 3 Max

Description
The LASC Senior Business Support Officer WCR 3 Max plays a vital role in ensuring the smooth operation of our organization's administrative and business processes. This position seeks a highly organized and proactive individual who can provide comprehensive support to our teams and stakeholders. The ideal candidate will be responsible for streamlining operational workflows, managing high-priority projects, and ensuring that all business support activities align with our strategic objectives. You will act as a key liaison between departments, facilitating effective communication and collaboration. Your expertise in problem-solving and project management will be crucial in enhancing productivity and efficiency within the organization. As a Senior Business Support Officer, you will also have the opportunity to mentor junior staff members, contributing to their professional development and fostering a collaborative work environment. Furthermore, you will engage in analyzing business needs, identifying areas for improvement, and implementing solutions that support our long-term goals. If you are a meticulous planner with a passion for supporting organizational success and a proven track record in business operations, we encourage you to apply and become an integral part of our team.

Responsibilities
Provide high-level administrative support to senior management and teams.
Manage and coordinate projects from inception to completion, ensuring timely delivery.
Facilitate effective communication between departments and stakeholders.
Analyze business processes and identify areas for improvement and efficiency.
Develop and maintain accurate documentation, reports, and project plans.
Assist in budget preparation and financial reporting as required.
Train and mentor junior support staff in best practices and procedures.
Requirements
Bachelor's degree in Business Administration, Management, or a related field.
At least 5 years of relevant experience in business support or administration.
Proven experience in project management with a track record of successful completion.
Strong organizational skills and attention to detail.
Excellent written and verbal communication skills.
Proficient in Microsoft Office Suite and other relevant software applications.
Ability to work under pressure and manage multiple tasks effectively.
Hours Per Week: 35.00
Start Time: 09:00
End Time: 17:00
Pay Per Hour: £26.14
Location: Westminster, South West London

Should you wish to apply for this job opportunity, please, send an up to date CV.

About The Role
Night Care & Support Assistant - Fremington Manor
Competitive pay rate of £11.75 - £12.00 per hour
Hours: Full Time & Part Time
We have an exciting opportunity for a Night Care Assistant to join the team at Fremington Manor, our residential and nursing, country house care home. Fremington Manor has views over Fremington Quay and is at the heart of village life in Barnstaple, Devon.
As a not-for-profit charity within Social Care, we focus on the reward and recognition of all our people, our benefits include:

- Blue Light Shopping Discount Card
- Reward and Recognition Schemes
- Employee Assistance Programme
- Industry Based Qualifications

What you will be doing:

- Identifying the needs & abilities of our residents and delivering excellent person centred care.
- Supporting & encouraging our residents to remain as independent as possible.
- Checking on residents on a regular basis - moving & positioning if required
- Providing elements of personal care including washing & undressing where needed.
- Building relationships and providing companionship - getting to know our residents!
- Working in a team to create a co-operative, friendly and welcoming atmosphere in the home.

Who we are looking for:
We want you to have a genuine desire to make a positive impact on the lives of our residents. You'll need to be naturally compassionate and of course understanding of others.
Previous care experience is not essential (maybe you have been inspired by looking after a family member) or just looking for a more rewarding role. A full induction and training programme will be provided to support you. You need to be over 18 years of age to apply for this position.
If this sounds like you then we would love for you to join the team!

About The Company
PEOPLE | PASSION | PURPOSE
Care South are one of the top 20 rated Care Home Groups in the UK based on published reviews from residents and their family and friends at carehome.co.uk.
As a not-for-profit charity, our HEART values are key to us providing outstanding care. For more information about us, our values and benefits, please visit our website: http://www.care-south.co.uk/about-us.
For any questions please contact the recruitment team on 01202 712448.

''

HVAC Service Engineer
£42,500-£45,000
Crawley

Are you a HVAC Engineer based in West Sussex looking for localised service work and potential first year earnings over £48,000?

Our client has well over 20 years of experience within the Air Conditioning industry and is one of the Sussex most prestigious companies. They have can boast an array of commercial and high-end residential contracts offering Engineers local contracts, they additionally have various bonus schemes accessible to all Engineers allowing for increased earnings.

You will be required to service and maintain: splits, VRV, AHUs, chillers and various other HVAC systems within commercial across Sussex, surrey, Kent and surrounding areas. You will also be required to attend breakdown of systems as part of an on call team applying emergency repair when required.

* £42,500-£45,000
* Company Vehicle
* Zero Sick Bonus Starting From £1200+
* Performance Bonus Scheme Worth £2,500+
* Paid Travel 50 Miles From Home Location
* Varied Progression Routes & Additional Training Offered

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Are you an experienced Customer Service Administrator seeking work to start as soon as possible for approximately 6 months with a view to permanent? Do you have good customer service and administration skills? Is Liversedge, West Yorkshire convenient for you? If so, this could be just the job for you!

Working within a small, friendly team, your duties working as Customer Service Administrator will include:

• Receiving enquiries from customers via email or telephone
• Processing orders
• Assisting the Customer Care Manager as necessary
• Providing exceptional customer service to exceed customers expectations
• Maintaining good relationships and communication with the customer to ensure they are updated throughout the order process
• General administration duties as required

You will have:

• Previous experience of working in a similar role
• Strong verbal and written communication skills
• A pleasant and professional telephone manner

In addition, you will be computer literate, having good knowledge of MS Office, together with excellent attention to detail and an aptitude for figures. SAP would be desirable but is not essential.

In return, our client offers an extremely friendly team working environment and free parking!

This role is temporary to start as soon as possible for approximately 6 months with a view to permanent and the hours are full-time, 08:00 until 16:30 Monday to Thursday and 08:00 – 14:15 Friday.

If you are interested, please contact Deborah IMMEDIATELY on 01274 865878 to discuss further.

Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work-seekers for permanent positions, and as an Employment Business in the case of work-seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability.

We are Hiring!!!

Support Workers needed in Liverpool, Merseyside!
Rate £12.60 - £13.10 per hour
Type: Permanent, Full-time
Start Date: ASAP
Requirement: UK Driving License with access to a car

If interested, please send your name and phone number with ref: SWL1 to 07950780359. You can also call 02071939470 for inquiries or send your CV to mailto:recruit@gen122.com

Industry
Specialist Trades & Operators


Salary/Rate


Location
NSW


Type
Full Time


Secure a permanent role with a global materials handling OEM in Sydney. Enjoy an attractive hourly rate plus lots of overtime opportunities.

Join a global OEM with an excellent reputation in the industry
Modern field service ute with major tooling provided
Lots of opportunity for overtime

The company
With a global footprint and operations on a multinational scale, this highly regarded materials handling OEM has developed an excellent reputation for themselves over the last 3 decades. Join a business that is;-

Heavily invested in new technology including EV fleets
People focused management team with a strong team orientated culture
Wide range of training and OEM upskilling opportunities

... Click here to view more detail / apply for Field Service Technician

Why join us?


 


 


We have a long history of providing exceptional care that empowers older people to live a full life.  As a not-for-profit aged care provider, we're able to invest in providing an exceptional experience to our clients as well as support and develop our frontline staff to achieve this.  When you join us, you will be provided with a  competitive rate of pay with shift allowances, not-for-profit salary packaging benefits, a mobile phone, paid kilometres, a uniform  and the support of a wonderful leadership team and colleagues.
The Role 
Our Home Care services empower older people to live at home independently and safely. You will take the lead to support and provide individualised care tailored to the needs of each client and their families.      
This is a permanent part-time role offering a minimum of 30 hours
... Click here to view more detail / apply for Home Care Employee ? LITHGOW

Why join us?


 


 


We have a long history of providing exceptional care that empowers older people to live a full life.  As a not-for-profit aged care provider, we're able to invest in providing an exceptional experience to our clients as well as support and develop our frontline staff to achieve this.  When you join us, you will be provided with a  competitive rate of pay with shift allowances, not-for-profit salary packaging benefits, a mobile phone, paid kilometres, a uniform  and the support of a wonderful leadership team and colleagues.
The Role 
Our Home Care services empower older people to live at home independently and safely. You will take the lead to support and provide individualised care tailored to the needs of each client and their families.      
This is a permanent part-time role offering a minimum of 30 hours
... Click here to view more detail / apply for Home Care Employee ? BATHURST