Total 38 Customer Service job vacancies in Worcester, Worcestershire, WR5 2LT

Role: Teaching Assistant & Extended Care Manager
Hours: Monday to Friday 12:00 pm - 6:15 pm = 33.25 hours (inclusive of paid comfort break)
Start date: ASAPTeaching Assistant - 12:00pm-3:00pm - Monday to Friday (15 hours)
Payscale C3-5 - Actual Salary £9,910.00 - £10,193.00 (subject to experience)
Extended Care Manager - 3:00-6:15 pm - Monday to Friday (18.25 hours)
Payscale E9-15 - Actual Salary £13,126.00 - £14,318.00 (subject to experience) (with an additional 2 paid hours per week to undertake administration; these can be worked flexibly and off site)The Headteacher and Governing Body are looking to appoint a Teaching Assistant and Level 3 Extended Care Manager from Autumn 2024 to join our team of dedicated staff. This is an exciting opportunity to become part of our supportive and friendly staff team, all committed to the success and well-being of our pupils and school community. Apply now and make a lasting impact on young lives! An ideal role for a candidate who seeks to support children within and beyond the school curriculum. Join our thriving and popular after school club - The Green House, catering to children aged 3-11 years. Our club is well-equipped with extensive resources, including Chromebooks for educational activities, a large playing field for outdoor fun, and a dedicated building designed to create a safe and engaging environment. We offer high quality professional development tailored to your individual needs, ensuring you grow and succeed in your role. Visits are warmly welcomed to attend for a tour of the school with an opportunity to ask questions. The closing date for this post is Wednesday 4th December 2024 at 12 noon. Interviews will be held on Friday 6th December 2024. Please note that we reserve the right to close this advert early for the right candidate.Please note that as this post will commence part way through the academic year (1 September to 31 August) this salary will be adjusted to reflect the number of contracted days for the remainder of the academic year. Green Lane Primary School is committed to safeguarding and promoting the welfare of children; we expect all staff and volunteers to share this commitment. This post is subject to an enhanced DBS check.

Job responsibilities: Administration To have a thorough knowledge of all practice procedures. To work in accordance of written protocols Patient navigation/Signposting to various services and PCN Hub Scanning documents Reception Receiving patients Consulting with members of practice clinical teams Navigation of patients to correct services and triage appointments Be able to cover for annual leave/sickness when required Appointments Process appointment requests for today future appointments from patients by telephone and in person. Deal with visits requests Computer Registrations of new patients computer data entry and medical records. Process patients change of address computer data and medical records (have knowledge of practice area). Telephone Have working knowledge of our new cloud telephony telephone system (training given). Other Tasks Maintain a Clear desk policy and adhere to practice policies Ensure building security have thorough knowledge of doors/windows/alarm. Any other tasks allocated by managers Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

When you'll be working: Rolling rota 2 weeks on and 2 weeks off Living in the client’s home 24/7 when on shift Zero hour contact with regular shifts as above What to look forward to: £115 up to £135 per day (depending on UK experience and qualifications) Accrued holiday pay Flexible zero hours contract A Nest Personal Pension account We recognise outstanding Active Behaviours via the Active Awards programme Refer a Friend Scheme and earn yourself up to £1500 by recommending someone you know ……and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group We want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer. Active Care Group is an Equal Opportunities Employer. However due to the nature of the position there is a Genuine Occupational Requirement to recruit female Personal Healthcare Assistants.

An exciting new job opportunity has arisen for a committed Deputy Care Home Manager to work in an exceptional care home based in the Colchester, Essex area. You will be working for one of UK's leading health care providers

The care home emphasises on dementia and mental health care, and also has skills to care for younger people with dementia in an annex adjacent to the main home

**To be considered for this position you must have an NVQ/QCF Level 3 or 4 in Health & Social Care**

As the Deputy Manager your key duties include:
• Support the Home Manager and deal with the day to day running of the home in the absence of the Home Manager
• Alongside the Home Manager, you will manage and have responsibility for all aspects of the service in line with CQC requirements
• You will ensure the service users are receiving the highest standards of professional support experiencing life opportunities helping to promote growth and independence
• Promote ownership of care programs by fully involving service users and their families in developing/ agreeing and evaluating care programs within the home

The following skills and experience would be preferred and beneficial for the role:
• The ability to engage with the service users to understand their needs in order to provide excellent services of care
• Good working knowledge of CQC standards
• The ability to build and maintain excellent working relationships with external care professionals/ families/ visitors and staffing teams

The successful Deputy Care Home Manager will receive an excellent salary of £35,000 per annum. This exciting position is a permanent full time role for 40 hours a week working through day shifts. In return for your hard work and commitment you will receive the following generous benefits:
• Pension scheme
• Induction and training programme for all employees
• Superb setting and working environment
• Costs for an enhanced DBS
• Rewards for years of service

Reference ID: 5509
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk

Talk to us - Jupiter Recruitment on WhatsApp
Our WhatsApp number is - 07856209032

Excellent opportunity to join our client based in Pershore, Worcestershire that supply an exciting product to businesses including high level customers. Our client is currently recruiting for a permanent Customer Service Administrator to join the team.
If you are looking for career development, then this is a great opportunity for someone who wants to further their administrative and customer service skills! We are looking for someone who likes to take ownership, as this role will be evolve into a senior team member, over peak times you will actively help with training and inductions and will also assist the Customer Service Manager with key customers.
Duties and Tasks
Customer service -
- Handling Customer service queries via phone, email, and live chat functions.
- Placing corporate orders and liaising with corporate clients.
- Producing quotations and advising customers on products that suit.
- Taking on the role of supervisor when the customer service manager is away.
- Investigating and resolving customer complaints.
- Investigating and resolving delivery queries.
- Support with induction and training of temporary staff members.
Administrative and marketing tasks –
- Supporting with workload across platforms to include Amazon, eBay and Not on The Highstreet– Data entry, amending listings and creating specifications.
- Supporting Customer service manager across other brands.
- Collating data from our sales channels and support analysing results.

Candidate Attributes:
- Self-motivated and enthusiastic. Someone who is ready to make a real difference.
- Customer Service experience, whether that's face to face (retail/hospitality) or in a call centre environment.
- Fantastic with people as this client put their customers at the heart of everything they do.
- Enjoy making decisions and connecting with people from all walks of life.
- Can easily navigate your way through multiple systems and tasks at any one time.
- Have good IT and numeracy skills.

Salary – £24k + Bonus

Hours – Monday – Friday – 9am – 5.30pm with flexibility during busy periods.

SEN Teaching Assistant Job Vacancy, Location: Kidderminster, Worcestershire

Benefits:
Salary: £21K - £22,900 per annum, Actual Salary
Contract Type: Full Time, Permanent, Term Time Only
Hours: 40 Hours per week
Pension, Life Assurance, Health Plan
High Street Discounts
Opportunity to Gain Fully Funded Qualifications
Continuous Professional Development
About the Employer:
We are proud to be partnered with one of the UK's leading providers of Specialist Education Schools & Colleges (SEND) for Children, Young People, and Adults. The employer offers comprehensive support for a diverse range of needs, including Autism (ASD), ADHD, Social, Emotional, Mental Health, Learning Disabilities, and additional complex needs or disabilities. Their commitment to delivering high-quality care and education makes them a trusted name in the sector.


Job Description:
As one of our new SEN Teaching Assistants, your role will be to support our children with their learning and general wellbeing to ensure every child has the best opportunity to reach their full potential in a caring and safe environment. Where necessary, this may include supporting with care needs from time to time, as well as positive behaviour management, adopting a tailored approach to the individual child.

Key Responsibilities:

Establish a warm, caring, and supportive relationship with pupils to help them feel safe and enable them to enjoy and learn during their time at the school.
Promote and encourage independence and personal development in pupils and maintain high expectations of behaviour at all times.
Support the class teacher and contribute to providing high-quality, challenging, and differentiated educational activities and experiences through supporting the teaching of a broad and balanced curriculum aimed at pupils achieving their full potential in all areas of learning.
Qualifications and Personality:

Ideally relevant qualifications or experience in education or childcare.
A caring and patient personality with a strong commitment to supporting children with special educational needs.
Excellent communication and interpersonal skills.
The ability to work collaboratively as part of a team.
A proactive approach to professional development and a willingness to undertake further training as required.
Compliance
Successful applicants will be subject to pre-employment safeguarding checks including an enhanced disclosure and barring service (DBS) check.

This post is exempt from the Rehabilitation of Offenders Act 1974, and the employer is permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children.

About Us:
Social Care & Education Jobs is a National Permanent Recruitment Agency for the Adult Social Care, Children's Social Care & Specialist Education Sector. With over 20 years of experience, our registered manager-owned and led agency is passionate about the sector and dedicated to supporting both candidates and providers.

Apply now to join a team that is dedicated to making a difference in the lives of children and young people.

Recovery Coordinator

Service Care Solutions are supporting a reputable non-profit provider and they are currently recruiting for a Recovery Coordinator. As a Recovery Coordinator you will play a crucial role by supporting individuals that are suffering with Drug & Alcohol addiction. The Ideal candidate needs to be experienced within the field but also someone who is highly driven and can identify positivity within a service user and have the ability to develop potential within.

Our Client's Values;

Care.
People are at the heart of everything we do. We want the best for everyone we work with.

Be human.
We are accessible, genuine and humble. Always learning.

Do the right thing.
We're open, honest and inclusive. We get things done.

Key role and responsibilities for a Recovery Coordinator;

• Able to manage a caseload of 40-60 service users
• Supporting the individuals from Point of Entry
• Provide Screening, Assessment and Recovery Plans
• Deliver One to One interventions

Minimum requirements for a Recovery Coordinator;

• Experience of working within the Substance Misuse field
• Awareness of health issues relating to Substance Misuse
• Experience of Key Working and Care Planning

Our client vision is for people of all ages to be safe, build ambitions for the future and to reach their full potential. They create services and support people's complex Health and Social needs, helping them to build healthier lives that meaning and value for themselves and their families.

What we offer for a Recovery Coordinator;

• £250 Training Allowance
• Excellent Pay Rates
• A fantastic £250 Referral Bonus
• Specialist Substance Misuse consultants offering single point of contact

If you want to hear more about this Recovery Coordinator role please send us your CV by clicking 'apply now'!

To undertake reception duties, signposting patients to the appropriate healthcare professional within the practice or related service such as Pharmacy First, First Contact Practitioner, Minor Injuries Unit. Booking patient appointments, managing tasks and other work streams. Inviting patients for health screening, vaccination services and for health monitoring. Proving front desk reception services for patients and visitors attending the surgery. Managing patient correspondence. To support the practice clinical team by signposting patients to the appropriate healthcare professional or service, working as part of the practices multidisciplinary team.

About the company

Family-owned Kingsley Healthcare is a UK top 20 ranked care home group (carehome.co.uk) employing 2,000-plus staff and supporting 1,400 residents.

We have a sector-leading 4.7 Glassdoor rating and are proud to be a Real Living Wage employer. Furthermore, we are proud to have been ranked Number 1 in the UK for work wellbeing in recruiter Indeed’s Better Work Awards 2023. A true testament to Kingsley’s caring ethos.

As our Deputy Manager, you will assist in managing operations within the home in order to reach or exceed goals while assuring the provision of high-quality care. You will be in charge of overseeing the care staff and will be expected to assume full management in the event that the Home Manager is not present.

Through direct instruction and by setting a good example, you will assist in training and supervising care staff in all facets of their work. You will help the Home Manager with pre-admission assessments of residents, ensure that each resident's care plan and daily records are kept up to date, and foster effective communication with the residents' families and other organisations.

Reports to: Home Manager



This role could be for you if you have;

- Previous Deputy Home Manager experience.
- The ability to engage with the service users to understand their needs in order to provide excellent services of care.
- Good working knowledge of CQC standards.
- The ability to build and maintain excellent working relationships with external care professionals, families, visitors and staffing team.
- Ability to promote ownership of care programs by fully involving service users and their families in developing, agreeing and evaluating care programs within the home.



What will you get from the role?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.

An exciting new job opportunity has arisen for a committed Deputy Care Home Manager to work in an exceptional care home based in the Colchester, Essex area. You will be working for one of UK's leading health care providers

The care home emphasises on dementia and mental health care, and also has skills to care for younger people with dementia in an annex adjacent to the main home

**To be considered for this position you must have an NVQ/QCF Level 3 or 4 in Health & Social Care**

As the Deputy Manager your key duties include:
• Support the Home Manager and deal with the day to day running of the home in the absence of the Home Manager
• Alongside the Home Manager, you will manage and have responsibility for all aspects of the service in line with CQC requirements
• You will ensure the service users are receiving the highest standards of professional support experiencing life opportunities helping to promote growth and independence
• Promote ownership of care programs by fully involving service users and their families in developing/ agreeing and evaluating care programs within the home

The following skills and experience would be preferred and beneficial for the role:
• The ability to engage with the service users to understand their needs in order to provide excellent services of care
• Good working knowledge of CQC standards
• The ability to build and maintain excellent working relationships with external care professionals/ families/ visitors and staffing teams

The successful Deputy Care Home Manager will receive an excellent salary of £35,000 per annum. This exciting position is a permanent full time role for 40 hours a week working through day shifts. In return for your hard work and commitment you will receive the following generous benefits:
• Pension scheme
• Induction and training programme for all employees
• Superb setting and working environment
• Costs for an enhanced DBS
• Rewards for years of service

Reference ID: 5509
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk

Talk to us - Jupiter Recruitment on WhatsApp
Our WhatsApp number is - 07856209032

An amazing job opportunity has arisen for a committed Support Worker to work in an exceptional care home based in the Colchester, Essex area. You will be working for one of UK's leading health care providers

The care home emphasises on Dementia and Mental health care, and also has skills to care for younger people with dementia in an annex adjacent to the main home

**To be considered for this position you must have an NVQ Level 2 in Health & Social Care or equivalent**

As the Support Worker your key duties include:
• Be an essential part of the team, promoting the well-being and providing the highest quality of care to residents
• Assist with daily tasks, inclusive of all personal care assistance from supporting with personal hygiene, through to days out and companionship
• Encourage independence, well-being and supporting vulnerable individuals with their daily routines and activities
• Ensure accurate record keeping at all times

The following skills and experience would be preferred and beneficial for the role:
• Have a genuine desire to care for others
• A good team player
• Good verbal and written communication skills
• Able to show a can-do attitude always

The successful Support Worker will receive an excellent salary of £12.00 per hour and the annual salary is £22,464 per annum. We currently have permanent vacancies for both days and night shifts available. In return for your hard work and commitment you will receive the following generous benefits:
• Pension scheme
• Comprehensive induction and paid training programme with career prospects
• Enhanced rates for bank holidays
• Recognition schemes (Employee of the Month and Company Care Awards)
• Paid breaks
• Uniform provided
• Refer a friend scheme
• Costs for an enhanced DBS
• Rewards for years of service

Reference ID: 4239
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk

Talk to us - Jupiter Recruitment on WhatsApp
Our WhatsApp number is - 07856209032

Home Care Assistants - Full & Part-Time Vacancies

Location: Worcester and Surrounding Villages (Great Malvern, Newland, Madresfield, Sherrard’s Green, Poolbrook)
Are you a friendly, compassionate individual who can brighten the day of an older person living in their own home? Social Care and Education Jobs Ltd is recruiting for both full-time and part-time Home Care Assistants with or without experience in and around the Malvern area of Worcestershire.

Key Information:
Pay Rate: £11.87 per hour (no experience), £12.71 per hour (experienced care assistants)
Mileage: 42p per mile
Guaranteed Hours: Full-time and part-time hours available
Hours: Mornings, Afternoon, Evening, Weekend only part time shifts available up to 40 hours full time per week
Car Drivers Essential
28 Days Holiday
Full Paid Training given

Your Role: As a Home Care Assistant, you will:
Assist older adults with daily living tasks and personal care in their own homes.
Provide companionship and support to help them stay independent.
Take clients out into the community for activities they enjoy.
Your Employer: Join a reputable and growing organisation committed to high standards of care. You will work for a provider known for its prestigious brand and exceptional care. We seek dedicated individuals who are passionate about making a difference and maintaining high standards.

Apply: We welcome applications from all backgrounds and ages. Whether you’re seeking your first role, semi-retired, seeking a career change, or looking for a rewarding role, this could be the start of a fulfilling career with opportunities for growth and development.
Click apply to start your application. Social Care and Education Jobs Ltd is the UK’s leading recruitment agency for the Health & Social Care sector, specialising in domiciliary homecare. Our team will contact you to guide you through the next steps.

Receptionist
Salary Actual £20,000 - £22,000 Negotiable dependent on school experience for a six month contract
Closing Date: 1st December 2024
We are currently looking to recruit a dynamic and resilient ReceptionistDo you think you are up to the job? If so, we welcome you to apply for the position.
About us
We believe in our pupils’ ability to be brilliant, in education and in life.
The ContinU Plus Academy is an innovative and exciting Alternative Provision Secondary Free School based in Kidderminster. Our academy is now in its Ninth year, and recently achieved an Outstanding grading in all categories at Ofsted.
We are an educational provider for vulnerable and disengaged students in the Wyre Forest and Hagley area. All staff here are deeply committed to the wellbeing safeguarding and academic progress of our pupils. We work together as a close knit team to ensure pupils at our school receive high quality and bespoke educational provision. This is a very exciting time to join our school and join with us to make a substantial difference to the lives of our pupils.
About the role
The post requires the successful applicant to offer a professional reception and administrative support service to students, staff, parents and visitors to the college. You will have strong communication skills, both oral and written and be able to demonstrate a flexible and customer focused approach.
● To be the first point of contact at reception
● To deal with parents, students, staff and visitor enquiries
● Operate the main telephone switchboard
● To deal with deliveries to the school
● Process incoming and outgoing mail
● Understand, support and cover student reception as needed
● Responsibility for the office email account.
Safeguarding Statement
ContinU Plus Academy is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We particularly welcome applications from under represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.

Location: Bromsgrove

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers
• Annual pay reviews based on cost of living

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

Can you make a difference to a child’s education?Dorchester Primary School is a large primary school with its own Nursery provision, located in Worcester Park, Surrey. We have an inclusive ethos, and our diverse community of pupils and staff come from a range of backgrounds. We believe that each member of our community brings something unique and special, and we thrive in an environment where everyone is welcomed and supported to achieve their best. We are seeking an enthusiastic and dedicated Learning Support Assistant to join our friendly and supportive team. In this role, you will have the opportunity to make a real difference in the lives of our pupils, supporting them both in the classroom and during break and lunch times.. Key Responsibilities: • Provide in-class support to pupils, including those with Education, Health and Care plans • Oversee the implementation and monitoring of targets for children with additional needs • Work collaboratively with teachers and other professionals to ensure the best possible outcomes for our pupils • Assist with the preparation of learning materials and resources • Supporting children during play and lunch time Requirements: • Experience working with children in an educational setting, or willingness to undertake training• A good understanding of supporting pupils with special educational needs and disabilities • Excellent communication and interpersonal skills • Ability to work effectively as part of a team • Enthusiasm for working in a diverse and inclusive environment Desirable Qualities: • Qualifications in child development, education, or a related field • Experience in supporting pupils with specific learning difficulties or behavioural needs • A passion for making a positive impact on the lives of young people What We OfferFantastic children who want to learn and achieve their best A warm positive environment where people come first; everyone is valued and encouraged to succeed An enthusiastic, dynamic and supportive leadership team Excellent opportunities for CPD Opportunities for collaborative staff learning across the Sutton Education Trust Friendly and dedicated staff including committed support staff, Governors and PTA A stimulating and exciting curriculum, well supported with trips and events Some brilliant facilities to support teaching including class sets of Chromebooks and VR Headsets An environment where there is a shared commitment to safeguarding and promoting the welfare of children A school that is fully dedicated to developing every child to reach their full potential, irrespective of their starting point or any barriers to learning Friendly, vibrant and supportive local community Easy commuting and on-site parking. We are a short distance from the A3 in Surrey and walking distance from Worcester Park train stationSalary and Benefits: • £25,854 FTE, Actual Salary £18,809 (pay award pending) • Membership of the Local Government Pension Scheme • Opportunities for progression and specialist training, including support for those interested in moving into initial teacher training Potential candidates for this role are warmly invited to visit the school, or to contact the Headteacher (by emailing the School Office) for an informal conversation.
We reserve the right to withdraw this vacancy at any time ahead of the closing date if there is a good level of response. Therefore, we recommend you submit your application as early as possible.
To apply for this post, please complete the application form, ensuring that you include a Personal Statement demonstrating how you meet the person specification for the post. We look forward to receiving your application.