Total 525 Customer Service job vacancies in Wycombe Hospital, HP11 2TT

Bluebird Care are proud to be rated outstanding by the CQC. A rating that was awarded to us due to the way we care for both our staff and our customers.

While Bluebird Care is a national home care provider, our office is a locally owned family business, run separately to other branches.

What we do:

We're committed to keeping elderly and vulnerable people living in the comfort of their own homes, as an alternative to residential care. This means you do need to drive and have your own vehicle to work for us.

While many companies only pay care assistants for contact time, we believe you should be paid for every minute you work, so we pay for both travel time and mileage.

On average, travel time equates to 10% of your working time. Put simply, working for a company that doesn't pay travel time means you'll be unpaid for 10% of every working day.

Responsibilities of a care assistant:

- Personal care duties
- Administering medication
- Manual handling, using equipment where required
- Promoting customer health and wellbeing
- Companionship and help with activities/appointments
- Plan, prepare and cook nutritious meals
- Shopping and domestic tasks around the home
- Working every other weekend, or one day every weekend

To become a care assistant, you need:

- Full and valid UK driving licence
- Access to a car/vehicle
- Right to work in the UK (unfortunately we cannot provide sponsorship)
- No experience as full training is provided
- Excellent level of English
- To be aged 18+

In addition to a secure and stable career, we offer:

- £12.48-£14p/hr (based on experience)
- PAID travel time (£11.46 p/hr)
- PAID mileage
- Enhanced bank holiday rate
- Significant investment in your career development (up to £5,000 within your first two years)
- National qualifications in health & social care
- Defined career pathway
- Full induction training and ongoing support
- Dementia training as standard
- Full-time & part-time opportunities
- Variety of shift patterns (inc. some weekend hours)
- Term-time contracts for working parents
- Refer a friend (up to £250 per person)
- Refer a customer (up to £100 per customer)
- Health cover cashback scheme (over £1,000 per year)
- Funded Blue Light Card membership
- 28 days paid holiday (pro rata)
- Length of service benefit
- Free uniform and company smartphone
- Vehicle repairs discounts
- Use of company car (if you break down)
- Contribution to DBS check

You bring the skills. We’ll bring the opportunities.

Build a career with big-name businesses with Sodexo as an Helpdesk Planner & Scheduler in High Wycombe, HP12 4DP! For a role where you’ll love what you do, working alongside our colleagues and clients at our prestigious corporate site. Join a team that values you for being you. Valued. Recognised. Rewarded.

What you’ll do:

- To operate an efficient Help-desk facility in order to ensure effective and efficient operations. - Handling incoming and outgoing calls. - Act as Facilities Management first point of contact for client and Sodexo staff. - Raising, tracking and chasing completion of work orders on the Maximo CAFM system. - Providing a seamless customer experience.

What you bring: 

• Proven experience as an administrative assistant is a bonus

• Proficient in office software (e.g., Microsoft office, excel, power-point, outlook)

• Strong organisational skills and multi tasking abilities

• Excellent communication and interpersonal skills

• Qualifications in business admin is a plus, but certainly not essential

What we offer: 

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• An Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a 24hr virtual GP Service
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family).
• Save for your future by becoming a member of the Mercer Aspire Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.

Ready to be part of something greater? Apply today and start your journey with Sodexo! 

For careers that mean business.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications

Package Description

• Helpdesk Planner & Scheduler
• Monday to Friday
• 8am to 5pm
• 40 hours per week
• 18 month contract
• £13.94 to 15.38 per hour + Sodexo benefits
• Free parking onsite
• Gym access
• Shuttle bus to station

About The Company

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Buckinghamshire College Group is seeking a dedicated and experienced T Level Health Lecturer with clinical experience to join our team. The successful candidate will play a pivotal role in planning and delivering exceptional teaching and learning across a range of health courses, from Level 1 to level 3 and T Level. This is an exciting opportunity to inspire and motivate learners, helping them to achieve their full potential and prepare for rewarding careers in the health and social care sector.

The successful candidate will have knowledge and experience of working within a clinical setting (hospital, care home, nursing home etc). Using the skills, knowledge and experience you will be able to inspire students to achieve their qualifications.

Key Responsibilities:

• Plan and Deliver High-Quality Teaching: Develop and implement engaging lesson plans that meet the course specifications and cater to the diverse needs of learners. Ensure all teaching, learning, and assessment activities are of the highest standard.
• Inspire and Motivate Learners: Foster a positive and supportive learning environment. Encourage students to set high aspirations and support them in achieving their goals.
• Use your clinical experience and in-depth knowledge of the sector to deliver accurate and comprehensive content. Stay updated with the latest industry practices and standards.
• Support Goal Setting and Behaviour Management: Assist learners in setting personal and academic goals. Implement effective behaviour management strategies to create a conducive learning environment.
• Placement and career preparation: help prepare learners for their clinical placement, using clinical expertise and experience.
• Assessment and Feedback: Conduct regular assessments and provide constructive feedback to support learner development. Track and monitor student progress to ensure successful outcomes.

We will encourage you to develop new skills and expand your opportunities within the college. We are also flexible and accommodating, allowing you to be as productive as possible.

While working at Buckinghamshire College Group you can also take advantage of a host of employee benefits including:

• Pension scheme - TPS (23% employers' contribution)
• 35 days holiday entitlement plus Bank Holidays & Additional annual leave purchase scheme
• A wide range of learning - access to free training & continuous professional development
• A bespoke package of intensive induction and probation support
• Flexible working policy and a commitment to employee wellbeing
• Discounts in the Aylesbury Day Nursery & Aylesbury Hair & Beauty (HAB) Salon
• 24hrs/7days a week access to our Employee Assistance Programme (EAP)
• Cycle to work and local business employee corporate discount schemesBuckinghamshire

As a member of our team you will have an unwavering passion for learning and for supporting students and staff to achieve more than they ever thought possible - while being innovative and comfortable with experimentation of new ideas and approaches including use of digital tools to enhance student engagement - we call this the Bucks College Factor!

If you have the Bucks College Factor, this sounds like a role for you and Buckinghamshire College Group sounds like a place you'd like to be part of, then we'd love to hear from you.

Taking Teaching Further

The College actively engages with the Education & Training Foundation's Taking Teaching Further scheme to recruit industry professionals to teach within Further Education.

As industry professionals offer our students industry experience and insight we support our unqualified teachers to learn 'on the job'. You will be given full support throughout your development to fully qualified teacher status. Whilst in employment you would be enrolled onto the Level 3 Award in Education and Training. After completion you can choose to move be onto our Level 5 Diploma in Education and Training qualification. This is a great way for experienced professionals to achieve a recognised teaching qualification whilst in employment.

Commitment to Safeguarding

BCG is committed to equal opportunities for all, safeguarding and promoting the welfare of students and staff alike; all posts are subject to enhanced DBS checks.

Only completed applications will be considered for this role. For more information on the role please contact HR directly.

We reserve the right to close this vacancy early, if we receive sufficient applications or source a suitable candidate. Therefore, if you are interested, please submit your application as early as possible.

Proud member of the Disability Confident employer scheme

SERVICE ADVISOR
Basic Salary - Up To £28,000
OTE - £38,000
Location - High Wycombe

Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service.

Responsibilities of a Service Advisor
·Take Service Department bookings.
·Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
·Meeting and greeting service customers and identifying their service requirements
·Updating customers with technical issues
·Dealing with complaints
·Seize opportunities for up selling products

Skills and Qualifications of a Service Advisor
·Must have previous experience as a Service Advisor
·Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
·Must be money motivated with confidence in up selling
·Must be fully customer focused, presentable and professionally dressed
·Ability to thrive within a busy service department
·Full clean UK Driving Licence

Please contact Kelsey White @ Auto Skills and quote job number: 45788

Location: Aylesbury

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers
• Annual pay reviews based on cost of living

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

We are looking for a Financial Accountant to join our Finance Team based out of Edgbaston, Birmingham (B15):


- Competitive Salary
- Hybrid role: 2 days in the office work from home 3 days a week
- Fixed term contract : 12 – 18 Months to cover Maternity Leave
- Contracted to 37 Hours
- Monday to Thursday 08:30 – 17:00 & Friday 08:30 – 16:30
- 33 days annual leave (including bank holidays) + Birthday day off
- Comprehensive health & wellbeing support programme , long service awards & key milestones
- Benefits: Enhanced family leave benefits , Agile working, Training academy , Buy and Sell annual leave , Free virtual GP service, accessible 24/7 & Staff discount on webshop & discounts in high-street stores.


As our Financial Accountant , you will join and an established Financial Accounting team where you will be incorporating all matters relating to tax, treasury, group reporting, statutory reporting, compliance and controls.

You will take the lead on month end reporting, year end reporting and setting up accounts and processes for 2025/2026 whilst managing the balance sheet reconciliation and escalating any non-compliance.

Ideally you will be experienced Qualified Financial Accountant , however we will consider a part-qualified accountant (ACA, ACCA, CIMA, or equivalent), from an audit background would Higley desirable. Have a strong technical accounting skills and knowledge of financial reporting standards coupled with being an excellent communicator.

Financial Accountant – Key accountabilities:

- Assist the Financial Controller to manage the balance sheet reconciliation and review process, escalating any non-compliance or issues identified.
- Communicate and action changes to the DAL (Delegated Authority Limits).
- Assist in managing the external audit alongside the Financial Controller. This includes Interim, Hardclose, Year-End and Statutory Accounts visits.
- Assist in delivering the month-end financial results in accordance with prescribed deadlines.
- Take responsibility for own accounting areas and reporting the results in the Magnitude group reporting package.
- Ensure compliance with company accounting treatment and reporting rules.
- Prepare the annual Statutory Accounts in accordance with prescribed accounting standards and deadlines.
- Assist in the preparation of the annual Corporation Tax return, quarterly VAT returns and ad hoc tax queries.


PLEASE APPLY ONLINE TODAY and a member of the team will be in contact.

Proud member of the Disability Confident employer scheme

SERVICE ADVISOR
Basic Salary - Up To £28,000 + Bonus
Location - High Wycombe

Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service.

Responsibilities of a Service Advisor
·Take Service Department bookings.
·Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
·Meeting and greeting service customers and identifying their service requirements
·Updating customers with technical issues
·Dealing with complaints
·Seize opportunities for up selling products

Skills and Qualifications of a Service Advisor
·Must have previous experience as a Service Advisor
·Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
·Must be money motivated with confidence in up selling
·Must be fully customer focused, presentable and professionally dressed
·Ability to thrive within a busy service department
·Full clean UK Driving Licence

Please contact Kelsey White @ Auto Skills and quote job number: 44611

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert. If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application. If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number.

Job Title: Housing Support Assistant
Contract Type: Permanent
Salary: £24,627 per annum
Working Hours: Full Time – 37.5 Hours
Working Pattern: Rota including early shifts (7.15am-3.15pm), late shifts (1.30pm-9.30pm) and alternate working weekends
Location: Old Tea Warehouse, High Wycombe

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.

The difference you will make as a Housing Support Assistant

You will be key in the day-to-day running of one of our supported housing services. We don’t run care homes, so there’s no need to provide personal care. The priority in your role includes the safety and wellbeing of everyone in our accommodation, including our customers.

Working with people who have a range of needs, you could be doing any number of things. From supporting customers in conversations with calls from their GP, Social Services, or Benefits teams – to dealing with the emergency services including the Police and Ambulance, when the need arises.

You’ll log all incidents to make sure we have an accurate record of events. And when a customer leaves, you will clean and prepare their room, ready for the next occupant.

About you

We are looking for someone with:

• Experience of working with people in a customer facing environment
• An understanding of supporting vulnerable people – this could include having your own lived experience of homelessness or drug or alcohol addiction

Why Riverside?

At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:

• Competitive pay & generous pension
• 28 days holidays plus bank holidays
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits

Diversity and Inclusion at Riverside:

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

Applications may close before the deadline, so please apply early to avoid disappointment.

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advertisement.

1: Arrange all appointments within the Sexual Health SDU using Lilie, the service wide patient management system. Ensure all NHS targets and Government waiting list deadlines are met and inform the line manager if the deadlines cannot be achieved. 2: Have the ability, when trained, to distinguish between non-urgent and urgent self-referring patients, contacting/liaising with health advisers when necessary. 3: Working across site within out of hours clinics (evening) as part of a rota system. 4: Work closely with the nursing / medical staff to ensure the smooth running of booked and walk-in contraception and genitourinary clinics. 5: Liaise closely with the medical / nursing team, retrieving and filing patient information into the case notes as requested. 6: Collate and prepare medical record for new patients as required. 7: Register all new patients on the computer database and check that they have not attended previously. 8: Enter diagnosis on to data system when trained. 9: Pull notes and file in accordance with local guidance. 10: Assist in the accurate culling of previous patient medical records where necessary in line with national guidance and locally agreed procedures. 11: Deal with frequent enquiries from a variety of sources whilst maintaining a professional and full functional reception service. 12. Demonstrate a professional, non-judgemental and helpful manner when communicating with colleagues and the public, face to face and on the phone. 13: Communicate verbally in a sensitive and caring manner with patients / clients including situations where patients / clients may be distressed. 14: Answer the telephone and deal with enquiries as appropriate within a reasonable timescale. 15: Open incoming mail and take appropriate action. Out-going post also needs to be prepared daily. 16: Be responsible on occasions for locking up the reception area at night. Ensure all equipment, computers, doors and filing cabinets are secure, switched off/locked at the end of each day. 17: Any other duties, clerical or otherwise, which are commensurate with the role of this post. 18: Co-ordinate annual leave and provide cover for other reception staff as and when needed across sites. 19: Ensure all resources, physical and human are utilised in an efficient and effective manner. 20: Participate in the training/induction of new team members. 21: Participate in survey or audit as requested. N.B. Service requirements and attendance at relevant training may require travel to other BHT locations on occasion.

Have a look at the job description, and if you like what you see, then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!

Job Title: Specialist Support Worker
Contract Type: Permanent
Salary: £29,635.83 per annum (£30,461.56 per annum is achieved after 18 months successful performance in the role)
Working Hours: Full Time – 37.5 Hours
Working Pattern: Mix of Early, Late, 9-5, with every other working weekend
Location: Old Tea Warehouse, High Wycombe

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.

The difference you will make as a Specialist Support Worker

You will work collaboratively as part of a team to deliver an outstanding service and a range of practical and emotional asset-based approaches to support. With a real focus on customer engagement and co production within the service, you will link customers with external services to offer a comprehensive engagement offer tailored to their needs. The role will also include carrying a small caseload of our more complex customers ensuring high quality, asset-based support.

About you

We are looking for someone with:

• Recent experience of support work, risk management and managing caseloads and working with vulnerable and diverse customer groups
• Experience of working in challenging environments with the ability to plan, prioritise and organise tasks to achieve results

Why Riverside?

At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:

• Competitive pay & generous pension
• 28 days holidays plus bank holidays
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits

Diversity and Inclusion at Riverside:

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.

Applications may close before the deadline, so please apply early to avoid disappointment.

We have a fantastic opportunity to join the world's most broadly-based healthcare company supporting their business as a Customer Service Executive.

This is a full-time ongoing role working 7.5 hours per day between 8.45am and 5.00pm with a 30-minute lunch break which equates to a 37-hour working week from Monday to Friday.

This role is based on their prestigious site in High Wycombe, paying £14.00 per hour. Although currently based in High Wycombe there are plans for the company to move to new offices in Maidenhead town centre in early-2026 so some flexibility on location is required.

Although this position is working on a temporary, agency contract, the duration of the role is open-ended with no specific end-date. We are looking for people who can commit for a minimum of twelve months.

As the pay rates suggest, this role requires a professional, proactive person who can assume responsibility for their workload and demonstrate strong personal qualities that enable them to inspire colleagues and lead projects.

This client's core business is the supply of pharmaceutical and medical products to hospitals, clinics and health professionals. Duties include, but are not limited to, hospital orders, back orders, delivery failures, product returns, price requests, data management and inbox management.

Due to the nature of the sector, adherence to British Pharmaceutical Guidelines, data protection and compliance are or paramount importance.

A fuller job description is below:

Customer order processing

• Manage orders in a timely and accurate manner to meet our delivery cut off times and customer expectations including orders received from customers by Phone, Fax, Portal, EDI & Email
• Create new accounts in line with Good Distribution Practice and TV-SOP-01381
• Meet all criteria for exporting controlled drugs outside of the United Kingdom including a valid controlled drugs licence.
• Ensure UK & Ireland patient demand is met
• Proactively counteract any delivery or pricing issues
• Work on resolving any day-to-day issues
• Proactively call customers regarding stock availability and other issues of impact

Audits

• Daily working practice complies with Sarbanes Oxley controls.
• Contribute towards achieving monthly departmental targets.
• Continually assess processes in line with Good Distribution Practice.

Queries and Complaint Handling

• Receive telephone calls which may be:
  • Order related
  • Query related
  • Claim related (stock discrepancies, returns, free of charges)
• Log all complaints on Complaints Management System
• End to end Ownership of complaints and queries received

Ongoing responsibility

• Supporting worldwide customer survey adoption to fully understand customer needs
• Build and maintain relationships with internal departments to continually improve processes etc.
• Build and maintain relationships with key external customers.
• Support training for internal team members

Ad hoc projects

• Support any existing, or new, projects which may arise that improve efficiencies and support the business

Skills required for this role include

- SAP

- Microsoft Office

- Ability to communicate with people - VITAL

- Listening - we are the customer's first port of call - VITAL

Benefits in this role include:

• Competitive rate of pay.
• 20 days paid holiday, rising to 25 days after three months, plus 8 bank holidays.
• Flexible working pattern - three days in the office, two days working from home.
• Annual bonus scheme (subject to qualifying criteria).
• Free parking on site.
• Free shuttle bus to and from High Wycombe station.
• On-site subsidised restaurant and Costa coffee outlet.
• On-site free gymnasium for all employees.
• Spacious, air-conditioned offices.

Manpower UK is acting as an Employment Business in relation to this vacancy.

We are on a mission to reinvent the future of care, so communities are supported to thrive, and all members of the care ecosystem are valued.

This role is full time working from home but you will need to be available 1 in 3 weekends and some evenings, to take emergency calls and potentially cover visits (again in an emergency)
Must be able to drive and have your own car
You should have a Level 3 Diploma in Health and Social Care
You will be primarily supporting our teams in and around High Wycombe, however you should be able to provide support to our Oxfordshire Support Teams as required as well
Adult social care is in crisis. Despite unprecedented demand, the care sector is under-resourced, stigmatised and undervalued. The pandemic and cost of living crisis have increased strain on community services and the burden on ‘informal’ family carers is immense. Demand continues to accelerate, far outstripping supply. The root cause is that people don’t like the roles on offer in the current time-and-task, command-and-control model of delivering care. This crisis shows no sign of slowing.

At BelleVie we are treating the root causes of the care crisis, through a radical new way of working which is built on strong communities, thriving relationships and technology that drives efficiencies, resulting in better outcomes for all.

We are bringing life and energy back to the care sector. Our teams build communities that care and focus on people, not tasks. We care about people’s needs, hopes, desires and fears. Care is about supporting a life well lived, it’s work with meaning, not just a job.

Inspired by the success of the Dutch Buurtzorg model, BelleVie operates self-managing teams of care workers who work together to serve their local neighbourhood.

Do you have experience of leading high quality services in the world of health and care? Are you keen to make a big difference to people’s lives by coaching our teams? Are you experienced in, or curious about self management?

We are looking for a Team Coach to recruit, mentor and develop our Wellbeing Support Workers to deliver the highest standards of person centred care and to thrive in self-managing teams. The Team Coach will also meet new people to support and their families and develop high quality care and support plans.

We are looking for a confident, resilient person with great integrity. Someone driven by compassion for others, who wants to deliver change.

The Role

To work together with the Thames Valley Regional Wellbeing Support Leader to establish effective self managing teams of Wellbeing Support Workers in Buckinghamshire.
To focus on the recruitment and onboarding of new Wellbeing Support Workers, to self-managing teams, delivering outstanding care and support.
To lead on meeting new people and their families and creating high quality, person centred care and support plans for new people to support.
To review our person centred plans with people we are supporting and train some Wellbeing Support Workers to assist with this.
To work as part of a Thames Valley Regional coaching team, supporting and covering for coaching colleagues when necessary.
To creatively contribute to our learning and development offer for teams and individuals.
To contribute to an open culture of continuous learning, where we admit mistakes and support one another to achieve.
To contribute to the mentoring and coaching of new Wellbeing Support Workers through probation to achieve the BelleVie Certificate of compassionate care and self management.
To live your values and champion ours as you work with families and coach our Wellbeing Support Workers.
To foster our culture of appreciation and openness, challenging one another to be the best we possibly can.
To support teams with Practice and meds observations as well as updating care plans and risk assessments
To put the people we support at the centre of all our thinking, delivering great, imaginative outcomes, whatever their needs
To work closely with the central Leadership team at BelleVie, a team with a variety of skills and experience who will support you to be the best you can.
To work with the Wellbeing Support Worker & Leadership teams to ensure compliance with CQC and work towards an outstanding rating
To be prepared to help out teams as and when required; e.g. covering visits in an emergency.

The person we want

Must be able to drive and have their own car
Should have a Level 3 Diploma in Health and Social Care
Is fun loving, positive and great with people
Is a team player
Is open and willing to share their achievements and failures
Is driven by compassion
Is brave and imaginative
Is highly responsible and has great integrity
Is well organised and thorough
Should be based in or near South Buckinghamshire. You will be primarily supporting our teams in and around High Wycombe, however you should be able to provide support to our Oxfordshire Support Teams as required as well

This is a full time role
You will need to be available 1 in 3 weekends and some evenings for taking emergency calls and potentially covering visits, again in an emergency
Salary: £25-30K full time annual salary
We pride ourselves on working flexible hours - walk the dog, collect the children from school around your work. We each take personal responsibility for our outcomes and making sure we’re available to our colleagues. We count outcomes not hours.
A supportive environment, working in a team with a variety of skills and experience who will enable you to be the best you can
Regular Wellness Activities
30 days annual leave + Birthday off work
Primarily working from home but able to help out teams as and when required, and attend in person reviews when required (must be able to drive and have a car!)