Total 340 Customer Service job vacancies in carlisle cumbria ca2 7hy

Customer Service Advisor based in Whitehaven

Offering £12.77 per hour, paid weekly - every Friday

Start date: January 2025

Full Time, temp to perm contract!

We are recruiting on behalf of our fantastic client based in Whitehaven, within this role you will be joining an existing team within an inbound customer service department. Full training will be provided!

The Role

• Have a passion and commitment to provide the highest levels of customer satisfaction at each customer contact
• To identify and implement process improvements to improve service to the customer and operational performance
• To work in partnership with operations employees at all levels of the organisation to ensure work activities are resolved to the satisfaction of the customer.
• Accurately record and process a variety of customer enquiries.
• Diagnose customer issues through detailed questioning and active listening.
• Investigate and interpret data held on a number of different systems.
• Manage customer expectations and set and agree timescales for actions to be performed.
• Promote products in line with marketing input.
• Conduct outbound calls following events and system unavailability.
• Review own performance statistics and take responsibility for personal development.
• Ability to be able to respond to and resolve written customer contacts.

The Hours:

Our client is offering a range of rota's for you to choose from; opening hours are as follows:

Monday - Friday; 8am-8pm
Saturday; 8am-4pm

The Pay: £12.77 per hour

• Paid weekly, every Friday

#CCNorthWest

PRIVATE PERSONAL ASSISTANCE Ltd
We are a Domiciliary care company based in Sedbergh and looking for staff to join our Team.
We cover Sedbergh and the surrounding area and Kirkby Lonsdale and surrounding area.
We have full time and part time positions available in Sedbergh and Kirkby Lonsdale. Must be able to work alternative weekends.
Experience preferred but not essential as full training will be given.
Driving Licence essential and own car.

For further information about this role please see the attached job description and person specification.

Job title: Project Support Officer
Job type: Permanent
Start date: ASAP - Subject to clearance
Salary/ Pay rate/ Benefits: £30,000-£40,000, depending on experience
Location: Cockermouth, Cumbria
Hours of work: Up to 40 hours per week

Applicants must posses the following:
* HNC/HND in a relevant discipline or equivalent industry experience (nuclear/engineering)
* Good organisational skills
* Strong stakeholder management skills
* Resource management and resource planning experience
* Able to work alongside multi-disciplined engineering teams
* Able to manage technical documentation

Ideally applicants should also have:
* APM/Prince 2 qualification

Role information:
*Work with management team to assist with bids/tenders
* Arrange meetings and record minutes (i.e. next stage of project)
* Managing project files/folders and support with generating reports for stakeholders
* Ensure resources are coordinated in order to meet the requirements of the project (for example equipment and software matters)
* Keep track of company expenses and liaise with the management team in order to judge financial forecast
* Update project information in line with project expenditure and completion of tasks
* Record progress of the project and bring any potential issues to the attention of the management team

Interested in this position? please click "apply now"
We try to respond to all applicants, but sometimes this is not possible due to high volumes of applications; if you have not heard from us within 14 days, regrettably it means you have been unsuccessful on this occasion.

This permanent vacancy is being advertised by Rullion Ltd
Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands, to SMEs and start-ups. As a family-owned business, Rullion's approach is credible and honest, focused on building long-lasting relationships with both clients and candidates.

Rullion is a forward-thinking recruitment company that specialises in providing a wide range of talent consultancy services to a diverse client base; from small start-ups to large household names.

Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants. Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview. Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies. The essential criteria for this role includes the requirement to have a care certificate or the willingness and ability to undertake this. For further information, please see the additional information link which can be viewed under the read this before applying section. Please ensure that you document evidence of meeting all the essential criteria in the supporting information. If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered. Important Information Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date. For candidates applying using a Hotmail account or have strict firewall settings please ensure the following: Junk Mail is checked regularly Disclosure and Barring Service: On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect. The changes mean that: youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed. If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so. Nacro Tel: 0300 123 1999, or email: helpline@nacro.org.uk Unlock Tel: 01634 247350, email advice@unlock.org.uk or complete the online form on the Unlock website The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post: Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months. Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months. As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits. A lease car may be available for this position; further details will be provided upon appointment if applicable. 27 day holiday scheme rising to 33 after 10 years Flexible working Scheme Excellent opportunities for development Competitive NHS Pension scheme Access to NHS discounts with retailers and leisure companies EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems These schemes are subject to availability

Senior Care Assistant based at Amathea, Workington

Please note we are only accepting candidates currently living within a 10-mile radius of the Care Home

Available Hours:

Fixed Term - Full Time - 39 hours per week

About the role

As a Senior Care Assistant at MHA you will lead and inspire a team of committed care assistants to provide the highest quality of care to our residents enabling them to live later life well. Duties will be varied and include supporting our residents with personal care needs and helping them to take part in a wide range of activities that support their health and wellbeing. In addition, you will administer medication and maintain clear and accurate records. Every day will be different and you'll have the opportunity to use your leadership and people skills to make a real difference.

About you

As a Senior Care Assistant, you will be passionate about caring for older people, have previous care experience and, as a minimum, hold an NVQ level 2 or equivalent in health and social care and be willing to complete level 3. In addition, you will have experience leading, coaching and motivating a team to deliver high quality care.

You will have a kind, warm and caring nature and be able to work well as part of a team but also use your own initiative. Patience, communication and listening skills are equally important. Maintaining accurate records, time management and prioritising tasks will also be strengths. So, if you have the ability to lead by example, form positive relationships and energise colleagues to deliver exceptional care then we'd love to hear from you.

To apply, please email or visit our website mha.org.uk

For more information about the role please review the attached job description.

Why join?

You will be joining an organisation with strong values, a highly supportive culture and a commitment to the safety and wellbeing of employees. In addition, you will work alongside highly motivated colleagues in an environment of strong teamwork whilst also having fun. This is a hugely rewarding role and a career to be proud of where every day you will go home knowing you made a positive difference to the lives of older people.

In addition to a highly competitive salary, we offer a lot more:

• 28 days holiday (including bank holidays) and an option to buy annual leave.
• Pension.
• Life assurance.
• A discount scheme which includes savings with retail stores and online purchases.
• Access to a number of nationally recognised training courses and qualifications.
• Genuine career progression and development opportunities.
• Employee assistance programme including free counselling and legal advice.
• Access to chaplaincy and pastoral support.
• Access to wellbeing resources.
• Recommend a friend scheme.
• Family friendly policies.
• Long service awards.
• Free uniform and DBS check.
• Healthcare scheme at competitive rates.

About us

MHA is the UK's largest charity care provider and our mission is to 'enable people to live later life well'. Through 90 specialist care homes, 70 thriving retirement living schemes and 62 vibrant community services and befriending, we inspire the best care and wellbeing at every stage of later life. We have over 7,600 dedicated colleagues and are supported by over 4,000 generous volunteers. All our donations and any surplus we generate is invested into the services we provide for our 18,500 residents and members. Our values underpin our entire approach: we nurture mind body and spirit; we respect every person, treating them with dignity; and we inspire the best in each other.

About the home

At Amathea, we provide residential and dementia care for our 40 residents in purpose-built, en suite accommodation. We're situated in the heart of Cumbrian market town, Workington, close to the River Derwent. It's a wonderfully welcoming space designed to help us deliver personalised care in a warm, supportive and safe environment.

For more information about the home, please click here

MHA are fully committed to the principles of equality, diversity and inclusion (EDI) as this is embedded in our values: respect, nurture and inspire. In addition, as a committed employer we have been awarded level 2 under the Disability Confident Scheme. Click here to read more about this.

Please note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early.

Recruitment agencies: please note, MHA do not accept unsolicited CV's from recruitment agencies, regardless of whether they are on our Preferred Supplier List (PSL). We only accept CV's from agencies that have been appointed and briefed by MHA's Talent Acquisition Team.

Riverside are recruiting for our brand-new extra care development Harbour Place in Workington which offers independent living for people with care needs.

Whether you’re an experienced care assistant or looking to start a career in care, why not apply below and one of the team will get in touch to discuss the roles we have and what we do. We are also happy to discuss hours of work and shift patterns.

There are various hours available including full time, part time and also night shifts.

Available roles

Anticipated start date in February 2025

• Senior Care Officer – £29,635.83 (£30.551.56 is achieved after 18 months successful performance in the role)
  • 37.5 hours per week
  • Working shifts on a rota including weekends and bank holidays

Anticipated start dates in March 2025

• Night Care Assistants – £24,627 per annum (pro rata for part time) +10% night shift allowance
  • 18.5 - 27.75 hours per week
  • Working nightshifts on a rota including weekends and bank holidays
• Care Assistants – £24,627 per annum (pro rata for part time)
  • 16 - 37.5 hours per week
  • Working dayshifts on a rota including weekends and bank holidays
• Relief workers - £12.63 per hour
  • Working as and when required based on the needs of the service

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter outlining which roles you are interested in and your availability.

At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.

Why Riverside?

At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:

• Competitive pay & generous pension
• 28 days holidays plus bank holidays (pro rata for part time roles)
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits

Diversity and Inclusion at Riverside:

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.

Support Worker
Whitehaven, Cumbria
Permanent, full time (37.5 hpw) – rolling rota between 7am and 7pm Monday – Sunday
Salary £23,464 per annum (£12 per hour) with great benefits including Health cash plan!
Driving essential
Home, a place where you belong
We have a fantastic opportunity for you to join our team here at The Copeland Move On service at Whitehaven, our new supported accommodation service.
We’ve been open just over two years now and it is fantastic to see the difference we are making to our customers lives on a daily basis.
If you are someone who really cares about people; you are someone who is willing to go the extra mile to support someone to achieve something big or small; you’re tenacious; you’re someone that wants to give people a chance to be the best they can possibly be. If this sounds like you, then this may just be the role for you.
Typical day as a Support Worker
• Assisting customers with practical, daily living tasks to develop their independence, helping them to achieve the goals, aspirations and outcomes documented in their support plans.
• Running customer activities in the service, encouraging customers to interact with other customers and build the skills they need to achieve independence.
• You will support customers to access external groups and agencies to build up their own support networks for when they are ready to move into independent accommodation.
• You would be supporting customers to build the skills they need to maintain permanent independent accommodation. This might be things like budgeting, paying bills, setting up utilities, ensuring their property is clean and tidy, cooking good healthy meals.
• Liaising with external agencies and brining those agencies around the table to provide the support your customers need to hit their goals.
• Working with customers to secure permanent accommodation.
Did I mention you would be working for one of the “Top Ten Great Places to Work” in the UK?
You have
• You need to be passionate about supporting people to achieve their full potential.
• You need to be someone who is tenacious. Thing’s won’t always go right but you will be able to pull it all back together and get things back on track.
• You will be empathetic. You will understand where people are in their lives and adapt your approach to support them.
• You need to be someone who gets a buzz from seeing someone achieve something they have been working towards, no matter how small.
• You will be someone who is able to work with other agencies and pull them in to support your customers to be their best.
• If you have worked in support, care or housing before – that’d be great. But it’s the people skills we are looking for. We can teach you the rest so do not let that put you off.
• You’ll need an Enhanced DBS check done and we pay for that.
Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role.  This remains under regular review.
Our Team
• Here at the Copeland Move on Service, we support people who have been homeless or are at risk of homelessness. Each of our customers has their own story and understanding this is key in the role of Support Worker.
• We have a fab team of 7 support workers and coordinators here at The Copeland Move On service. As well as looking out for our customers, we look out for each other too.
A place where you belong
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!
What’s in it for you?
• 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!
• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
• Colleagues really matters to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
• Learn more about our benefits on our website.
Find out more
Click APPLY NOW to see our Support Worker Job Description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out.
Finally, do let us know if there’s anything we can do, to help you shine in our process at recruitment@homegroup.org.uk

Proud member of the Disability Confident employer scheme

Live-in carer
Up to £140 per day*

Join our live in carer team at The Good Care Group, where we think there’s nowhere better for those who want to make a real difference. Here, we value your skills, respect your choices, and are committed to supporting you. Together, we’re improving lives, one meaningful step at a time, by delivering outstanding live-in care to those who need it most.

We will offer you:
- A choice of work pattern, so you can choose the rota that works best for you
- All UK travel expenses covered whilst in placement
- Annual salary review
- We aim to place you with a client within a 50 mile radius of your home to avoid travel disrupting your time off
- Pay based on your care experience, plus bank holiday enhancements and a workplace pension scheme
- Funded Blue Light Card - giving you access to discounts
- Ongoing training and development, including level 2 diploma in working in care services and a level 3 award in awareness of dementia
- Peer to peer support as part of our buddy scheme
- Employee Assistance Programme offering confidential advice and support
- An online Carer Community to stay connected, share advice and best practice
24/7/365 support from our central team
- 96% would recommend working with us to others (source: Glassdoor)
- CQC ‘outstanding’ team supporting you, 24/7, 365 days a year
- Free DBS for England
- Face to face induction training (with hotel accommodation and contributions to your travel included)

What does a live-in carer do?
As a professional live-in carer in the South West of England, you’ll provide personalised care that enables clients to stay in their own homes. We offer flexible rota patterns to help you balance work and personal life, and we welcome carers with at least six months of professional experience. You’ll stay with your client during your chosen rota pattern, caring for one person (or sometimes a couple) and following a tailored care plan. Duties include daily activities, personal care, condition management, and household tasks. You’ll typically work an average of 8–10 hours per day, with daily rates based on hours worked.

About you:
You’ll be someone who’s happy to talk, laugh and enjoy time with our clients, assisting them in their activities and encouraging them to live life to the full.
You might already be working as a live-in care assistant, or you might have professional experience as a support worker, care assistant in a residential or domiciliary care setting, or you might be a HCA working with the NHS. If you share our passion for quality care, we’d love to hear from you.

We’re looking for the following skills and experience:
- At least 6 months’ professional care experience gained in any care setting
- You must be able to provide us with proof of your right to work in the UK. We cannot assist with any sponsorship or visa requests – including those applying for a health and social care visa.
- You must be flexible to travel to your client placement (UK travel expenses covered)

*Pay will vary depending on your experience, the average daily hours worked and your chosen rota pattern.

The Good Care Group is part of a family of home care brands in the UK, including Oxford Aunts, Prestige Nursing & Care and Comfort Keepers (Ireland).

Please note any successful applicants for this role will be required to complete an
Enhanced DBS check for working with adults. It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable groups Act 2006) to apply for roles that require them to work unsupervised with that particular group.

MANAGER

Work with Walsingham and make a real difference to people's lives

Walsingham Support has been operating across England and Wales since 1986. We enhance the lives of people with learning disabilities, autism and other complex needs. We're different because we pride ourselves in putting the people we support at the centre of everything we do. We do this by delivering specifically tailored support for every individual we work with.

o As a valued member of our team, each of us is there to help deliver the quality-of-life people with disabilities deserve. By doing so, we will be supporting our service users to reach their full potential.
o As a Manager you will help to ensure that Walsingham Support's care is of high quality and person-centred and you will help to ensure that care is tailored to the needs of each individual and based on their lifestyle.
o Managers in our services ensure a high quality and well maintained environment for those we support.
o Each team is expected to work from a care plan, providing help with day to day living tasks. This might include personal care, meal preparation, housekeeping, providing emotional support, social interaction and visits to activities in their communities.


WE REALLY CARE ABOUT OUR STAFF AND OFFER A WIDE RANGE OF BENEFITS TO EACH MANAGER:

o Favourable working hours, including part-time roles and bank positions.
o 28 days annual leave (20 days leave + 8 days bank holidays), rising up to 38 days depending on length of service.
o Double pay if you work on bank holidays.
o Pension scheme contributions.
o We can support you to develop in your chosen career field and gain professional qualifications through our apprenticeship offer
o Life assurance equal to three times your salary.
o Bereavement helpline.
o Employee Assistance Programme supplied by HealthAssured
o Walsingham Rewards Scheme with extensive discounts on everyday items.
o Exceptional training and continuing professional development opportunities.
o Long service awards.
o Eyecare vouchers.
o Outstanding work bonus payments.
o Recommend a friend bonus of £250.
o Access to Blue Light Card savings


This is a wonderfully varied role where you will build genuine relationships with the people you care for and your staff team.

SUPPORTED LIVING MANAGER

As a Supported Living Manager, you will be responsible for the overall management and operation of our supported living services. You will ensure that high-quality care is provided to our residents in a person-centered and holistic manner. Your role will involve:

o Leading, managing, and developing a team of support staff.
o Ensuring compliance with all relevant regulations, standards, and best practices.
o Overseeing care plans and risk assessments to meet the individual needs of each resident.
o Building strong relationships with residents, their families, and other stakeholders.
o Managing budgets and resources efficiently.
o Promoting a positive and inclusive environment that respects diversity and individual choice.


SUPPORTED LIVING MANAGER KEY RESPONSIBILITIES

o Leadership & Management: Provide strong leadership to your team, ensuring staff are well-supported and motivated. Conduct regular supervisions, appraisals, and training sessions.
o Quality Assurance: Maintain high standards of care, ensuring services comply with CQC regulations and other relevant frameworks.
o Person-Centered Care: Develop and implement personalized care plans that reflect the individual needs, preferences, and goals of each resident.
o Communication: Foster effective communication within the team, with residents, families, and external professionals.
o Safeguarding: Ensure the safety and wellbeing of all residents, implementing safeguarding policies and procedures effectively.
o Financial Management: Oversee the financial aspects of the service, including budgeting, invoicing, and resource allocation.


Supported Living Manager Qualifications & Experience

Essential:

o A minimum of 1 years experience in a similar role within social care.
o A relevant qualification in Health & Social Care.
o Strong leadership and management skills.
o Excellent understanding of autism, mental health issues, and learning disabilities.
o Proven ability to manage budgets and resources effectively.
o Strong communication and interpersonal skills.
o Commitment to promoting equality, diversity, and inclusion.


Desirable:

o Previous experience in a supported living environment.
o Knowledge of CQC standards and regulations.
o Experience in staff training and development.


WHY WORK FOR US

Working for Walsingham Support is a fulfilling and rewarding experience for several reasons. Here are some potential benefits of working for the charity:

o SENSE OF PURPOSE: Knowing that your efforts contribute to improving the lives of others, especially those in need, can be highly fulfilling.
o MAKING A DIFFERENCE: Working for Walsingham allows you to actively contribute to positive change and make a tangible impact on the lives of individuals and communities.
o PERSONAL GROWTH: Working for Walsingham can provide numerous opportunities for personal and professional development.
o EMOTIONAL REWARDS: While the work can be emotionally challenging at times, many find the emotional rewards of helping others to be deeply satisfying. Witnessing positive changes in the lives of those the charity serves can be a powerful motivator.
o ALIGNMENT WITH PERSONAL VALUES: If you are passionate about a social care or social issues, working for Walsingham Support will align with your values and allow you to actively contribute to addressing that issue.

Permanent, Residential Team Leader (Full-Time) - job vacancy, Kendal, Cumbria (South Lakes Area)


Location: Kendal, Cumbria, South Lakes (commutable from Windermere, Ambleside, Grange-over-Sands, Milnthorpe, Kirkby Lonsdale, Penrith, and surrounding areas).


Employer: Social Care & Education Jobs proudly partners with a reputable Children’s Residential Provider with a strong history of supporting children who have experienced social, emotional, or trauma-based challenges. With a "Good" CQC rating, you will work in a nurturing environment where care and development are priorities.


Benefits:

Salary: £30,300 - £32,000 per annum.
Sleep-in: £65 per sleep, approx. £3,120/year.
Contract: Full-Time (39 hours/week) or Part-Time options.
1 sleep per week for 48 weeks a year.

Duties:

Lead and support residential care staff.
Create a safe and supportive environment for young residents.
Manage care plans, activities, and daily routines.
Ensure compliance with CQC and safeguarding regulations.

Criteria:

Level 3 in Children & Young People or Children's Residential Care (or equivalent).
Essential: 1+ years' experience in a residential care setting.
Car Driver Required.

Compliance: This role is exempt from the Rehabilitation of Offenders Act 1974; all applicants must disclose convictions and cautions.


Apply Today!
At Social Care & Education Jobs, we are dedicated to supporting you through your application and beyond. Apply now, and a member of our friendly team will discuss this rewarding role in more detail.

Children's Senior Residential Support Worker

£36,814 - £39,004 (this includes sleep in allowance)

Level 3 in Children & Young Peoples Workforce Diploma or Residential Care Required

Imagine if you could change someone's life. Being a Senior Residential Support Worker at A Wilderness Way means just that. Your skills and experience can truly transform our children’s lives. Our Senior Residential Support Workers go above and beyond to help children who have experienced a difficult past to forge positive pathways towards a brighter future.

• Annual Salary: £32914 - £35104 plus £3900 annual sleep in allowance

• Shift Pattern: You will work condensed shifts of two days on 4 days off including sleep ins on a set rolling rota.

• Holiday: 5.6 weeks annual leave per annum

• Additional leave: at 2 years and 5 years’ service

• Training Academy: An in-depth induction, six-month welcome program, and fully supported development opportunities

• Bonuses: You will be rewarded £1000 every time you successfully refer a friend

• Pension: Auto enrolment into our Company pension

• Recognition Awards: Our monthly Wilderness Heroes Awards celebrate your success

• Your Wellbeing: Excellent health and wellbeing benefits via Medicash, including an employee assistance programme; a cash back healthcare plan that offers discounts on optical, dental, and a range of complimentary therapies; 24/7 access to a virtual GP, and other lifestyle apps to support your wellbeing; discounted gym memberships

• Life Assurance: of 2 times annual salary

• Discounts: A range of discount schemes with access to savings on high street brands, restaurants, cinemas, and other leisure outlets, including local businesses following feedback from our employees

Main Responsibilities:

We pride ourselves on our sector-leading provision and our commitment to achieving the best possible outcomes for the children we look after.As such, we seek the highest calibre SRSW’s who truly have a passion for helping children, as well as the skills and personal qualities to lead others.

Reporting to the Assistant Manager, you will be the lead practitioner on shift. You will mentor, support and coach new team members and draw upon your extensive experience to manage any challenges that may arise. No two days are the same. If you enjoy problem-solving and have confidence in your ability to make a difference to a child's life, then please apply.

Our homes operate on a ratio of 2:1.You will work collaboratively with our education, therapy and outdoor teams as well as colleagues from the wider sector, keeping the children at the heart of all you do.You will have the support of a dedicated, compassionate, like-minded team, who are all committed to the achievement and wellbeing of both our children and everyone in the AWW community.

Key qualities that we look for:

You will already have achieved your Level 3 Diploma or equivalent in Children and Young People’s Workforce.Ideally you will have experience in the Residential Children's Services sector or have worked in a similar setting working with children with challenging behaviour.

This role offers a great work- life balance with our condensed working rota and sleep-ins, shifts start between 8am and 9am. Above all, we really want like-minded, passionate people who truly want to make a difference.

We are an equal opportunities employer and have a commitment to safeguarding children; we follow safer recruitment processes.All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland.

INDLP

Children's Residential Support Worker

£29,919 to £32,312 (this includes sleep in allowance)

Imagine if you could change just one person’s life. If you have experience or are looking for a new challenge, being a Residential Support Worker at A Wilderness way means just that. You are making a huge difference by helping to transform our children’s lives.

• Annual Salary: £26019 - £28412 plus £3900 annual sleep in allowance

• Shift Pattern: You will work condensed shifts of two days on and 4 days off including sleeps on a set rolling rota.

• Holiday: 5.6 weeks annual leave per annum

• Additional leave: at 2 years and 5 years’ service

• Training Academy: An in-depth induction, six-month welcome program, and fully funded enrolment on our Highfield Level 3 Diploma in Residential Childcare

• Bonuses: You will be rewarded £1000 every time you successfully refer a friend

• Pension: Auto enrolment into our Company pension

• Recognition Awards: Our monthly Wilderness Heroes Awards celebrate your success

• Your Wellbeing: Excellent health and wellbeing benefits via Medicash, including an employee assistance programme; a cash back healthcare plan that offers discounts on optical, dental, and a range of complimentary therapies; 24/7 access to a virtual GP, and other lifestyle apps to support your wellbeing; discounted gym memberships

• Life Assurance: of 2 times annual salary

• Discounts: A range of discount schemes with access to savings on high street brands, restaurants, cinemas, and other leisure outlets, including local businesses following feedback from our employees

Main Responsibilities:

As well as providing emotional support, you will bring them routine, get involved in cooking, sports, writing, music, relaxing in the home or even getting a manicure.You are not alone and will work directly within a small team of 6, as well as having full support from your Managers, our Multi-Disciplinary, Education and dedicated Outdoor teams to help you path out what good looks like to the child.

Key qualities that we look for:

We are looking for candidates who have some level of experience working directly with children (albeit not necessarily in a residential setting) or in some form of care capacity. It is important to us that you are enthusiastic and energetic and align behaviourally with our Core Values.

This role offers a great work life balance with our condensed working rota and sleep ins that sees you doing just 10-11 days a month.You’ll need to be happy to work towards a Level 3 Diploma or equivalent in Children and Young People’s Workforce (or already have one). Above all, we really want like minded resilient people who truly want to make a difference.

All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland as we follow safer recruitment processes. Proof of identity will also be required. We are an equal opportunities employer. If you have experience as a Support Worker, Healthcare Assistant, RSW or similar please get in touch.

INDHP

Join us to receive a £2,000 Welcome Bonus

We are thrilled to announce an amazing opportunity to join our team as an Adult Support Worker in one of our residential homes in the Grange over Sands area!

Role: Adult Support Worker

Location: Lindale, Grange over Sands

Salary: Up to £28,908.36 per annum (sleep-in shifts paid extra) plus £2000 Welcome Bonus*

Hours: Full Time, Permanent (43.5 hours per week, 12 hour days on a 2 week rolling rota)

A typical shift pattern would be on a 2 week rotation – e.g. week 1 Mon, Tues, Sat, Sun and week 2 Weds, Thur, Fri.

Essential: A Full UK Driving Licence and access to your own vehicle - we need this because our young people and adults often have days out and so will need your help getting around to ensure they can enjoy these fulfilling days out!

*All applicants must have authorisation to work in the UK. Outcomes First Group is unfortunately not able to offer sponsorship of or take over ownership of any UK Right To Work documentation.*

What can we offer you?

We want our residents to have the best care possible, and that means making sure you have the best care for your wellbeing and mental wellbeing, therefore you’ll receive an exceptional rewards package including:

Salary
Unqualified Support Worker = £28,275.00 per annum
Qualified Support Worker = £28,908.36 per annum
Sleep-ins paid at £52.50 per night
*Welcome Bonus available paid as £1,000 after 1 month and a further £1,000 in when successfully passing probation (month 6)*
Funded qualifications: starting with working towards a funded Adult Care Worker Level 2 Diploma
Earn £1000 by referring a friend!
Life Assurance
Pension scheme with options to increase your contributions
“Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
We also offer market leading benefits offered through our Flexible Benefits Platform Vista that enable you to tailor a package that’s right for you, including but not limited too:

A wide range of health, wellbeing, and insurance benefits
100’s of discount options valid in the UK and abroad, to use at high street stores, events, cinemas, restaurants and more!
Critical illness cover
Flexible salary finance, access your salary early in those times of need! (T&C apply)
Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support.
Who we are looking for:

Our next Adult Support Worker will be someone with the following qualities:

A Full UK Driving Licence and access to your own vehicle – we need this because our young people and adults often have days out and so will need your help getting around to ensure they can enjoy these fulfilling days out!
People with a big heart and passion to make a difference to the residents’ lives
Be patient, resilient and calming – a positive influence in our residents lives
Willingness to learn not only about the people we support, but the ins and outs of Adult Residential Care, by working towards a funded qualification in Adult Care Work (if you do not currently hold this or equivalent)
The Opportunity

Options Autism, a part of the Outcomes First Group of companies, is recruiting Adult Support Workers for one of our sites in the pleasant South Lakes Village of Lindale. Options Autism is part of the Outcomes First Group family along with Acorn Education and Care. Together, we educate, care for and support children, young people and adults across the UK.

Greenacres houses young adults who have complex needs and require close supervision whilst being able to enjoy accessing the local community to take part in a range of activities.

This home is a truly amazing places to work, filled with activity and fun. There's always something new and exciting to discover, making every day a unique opportunity to help the adults we care for discover a world that really cares.

We prioritise building skills and supporting our teams to enjoy what they do. That's why we create warm and welcoming residential environments where everyone can thrive. We've invested heavily in all our residential sites, taking time to find the right home in the right location for our adults and young people. This approach ensures that our homes are uniquely inviting and wonderful places to work.

Options Autism is a leading provider of education and care for neurodivergent children and young adults. Our schools and homes support neurodivergent individuals to value their uniqueness and access the world in their own way.

How to Apply – its straight forward and easy!

Click Apply and follow the on-screen instructions
Visit our website at www.outcomesfirstgroup.co.uk/jobs/ where you can sort all of our live vacancies to find one that is most relevant to you - Search by Role, Location or even distance to your own home to find your perfect job!
Options Autism is part of Outcomes First Group. We are committed to the safeguarding and promoting the welfare of children, young people and adults. All successful applicants will be subject to a free fully Enhanced DBS and reimbursement of the Update Service Fee.

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.

#1

Role: Adult Support Worker

Location: Grange over Sands, Cumbria

Salary: Up to £28,908.36 per annum (sleep-in shifts paid extra)

Hours: Full Time, Permanent (43.5 hours per week, 2 week rolling rota, Week1 - Monday, Tuesday, Saturday, Sunday, Week 2 - Wednesday, Thursday, Friday)

Essential: A Full UK Driving Licence and access to your own vehicle

*All applicants must have authorisation to work in the UK. Outcomes First Group is not able to offer sponsorship of or take over ownership of any UK Right To Work documentation.*

How we reward you

We want our occupants to have the best support possible, and therefore you’ll receive an exceptional rewards package including:

Salary
Unqualified Support Worker = £28,275.00 per annum
Qualified Support Worker = £28,908.36 per annum
Sleep-ins paid at £52.50 per night
Funded qualifications: starting with working towards a funded Adult Care Worker Level 2 Diploma
Earn £1000 by referring a friend
Life Assurance
Pension scheme with options to increase your contributions
“Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
And market leading benefits offered through our Flexible Benefits Platform Vista that enable you to choose the package that’s right for you, including:

A wide range of health, wellbeing, and insurance benefits
100’s of discount options valid in the UK and abroad
Cycle to Work Schemes
Electric Car Purchase Scheme
Critical illness cover
Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support.
Who we are looking for:

Our next Adult Support Worker will be someone with the following qualities:

A Full UK Driving Licence and access to your own vehicle
A big heart and passion to make a difference to the occupants’ lives.
Patience, resilience, and calmness.
Some of your duties would be as follows

Supporting the occupants to appointments and activities such as shopping or trips out
Completing relevant paperwork
Undertaking household tasks
Engage our occupants in tasks and activities
The Opportunity

Options Autism, a part of the Outcomes First Group of companies, is recruiting Adult Support Workers in the Cumbria region.

Grange View is located in the lovely village of Grange over Sands and can accommodate up to 7 occupants Aged 19-65. It is a beautiful property with lots of open space and large rooms allowing for each individual to become independent within the home.

Options Grange View is a home for individuals who are more independent and benefit from having access in to the local community, good transport links and the opportunity to access vocational education, paid employment or volunteering. Occupants here benefit from opportunities to increase independence skills, self-help skills, basic life skills and personal care.

Options Autism is a national provider of specialist education, care and therapeutic services for individuals with autism, complex needs and learning difficulties. We provide a person-centred approach to education and support, looking at the full needs of the individual and adapting our approach accordingly.

How to Apply

Click Apply and follow the on-screen instructions
Visit our website at www.outcomesfirstgroup.co.uk/jobs/ where you can sort all of our live vacancies to find one that is most relevant to you - Search by Role, Location or even distance to your own home to find your perfect job!
Options Autism is part of Outcomes First Group. We are committed to the safeguarding and promoting the welfare of children, young people and adults. All successful applicants will be subject to a free fully Enhanced DBS and reimbursement of the Update Service Fee.

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.

#1