Total 34 Customer Service job vacancies in g33 2qf

We are currently recruiting for a Home Administrator. As a Home Administrator you will provide comprehensive administrative support to the Home Manager and ensure the effective operation of administrative systems and processes. As one of the largest healthcare providers in the UK it's important to us to couple great care with meaningful and enjoyable experiences.

As a Home Administrator you will be:

-Responsible for supporting the centralised sales, purchase ledger, and payroll systems by providing accurate information to meet required deadlines

-Drafting standard communications including letters and emails on behalf of the Home Manager

-Providing first point of telephone and face-to-face contact for visitors and callers to the Home

-Devising and maintaining databases and spreadsheets

-Collating statistics and produce reports.

-Producing documents and presentations from materials provided

-Responsible for the provision of weekly/monthly submissions to the Managing Director or central Support functions including Finance, HR, Payroll, Legal

-Assisting with the maintenance of effective filing systems including resident files and personnel files for each colleague

-Responsible for an organised and effective archiving process, ensuring that files are stored safely and securely and can be easily retrieved

-Attending meetings in the Home, producing complete and accurate notes/formal minutes and co-ordinating the circulation of information and action points immediately following the meeting. Devising and operating admin systems in support of functions within the Home

To succeed you will be

-A team player who engages well with others

-Strong communicator with good interpersonal skills

-Organised and sympathetic, remaining calm under pressure

-Able to multitask and a good coordinator who can work unsupervised

-Flexible and adaptable to change

-Passionate about care

If you possess these qualities then experience of working as a Home Administrator isn't necessary. We provide you with excellent learning, development and support opportunities, to equip you with the knowledge and skills to make a real difference in the role.

We offer you a great range of benefits, which include:

-Competitive salary

-Various shifts available including working 3 days on and 4 days off

-Free meals

-Access to excellent training

-Career development opportunities

-Discounts and benefits suited to your lifestyle

-Free onsite parking

-Free uniform

-NEST work place pension contributions

-Long service awards

We are currently recruiting for a Domestic Assistant. Working as a Domestic Assistant you will be responsible for maintaining a hygienic and safe environment for our residents, visitors and staff. You will be an important part of the team that ensures residents in our care feel valued as individuals. As one of the largest healthcare providers in the UK it's important to us to couple great care with meaningful and enjoyable experiences.

As a Domestic Assistant you will:

-Carry out all duties to a high standard ensuring we provide a hotel standard of cleanliness for our residents

-Understand the cleaning requirements of different areas and equipment and the properties of cleaning materials, to ensure the areas are well presented and maintained in good condition

-Develop positive relationships with all residents, staff, residents families and other visitors to the home by becoming an integral part of the team

-Encourage residents to assist you and your team with daily work activities, helping them to maintain their independence and sense of worth

-Work safely within company policies, seeking advice and guidance when necessary.

To succeed you will be:

-Of a caring nature and a positive attitude, showing a desire to deliver the best possible service to the residents in our care

-A team player who engages well with others

-Strong communicator and influencer

-Energetic and hard-working

-Flexible and adaptable to change

-Passionate about offering superior services and want to make a difference

-A glass half full person, with a sense of humour and a positive outlook

We offer you a great range of benefits, which include:

-Competitive salary

-Various shifts available

-Free meals

-Ongoing personal development plan and career progression

-Discounts and benefits suited to your lifestyle

-Free onsite parking

-Free uniform

-NEST work place pension contributions

-Free enhance DBS check

-Long service awards

If you have the skills to succeed in this role and are committed to the provision of quality care please click on Apply now.

We are recruiting a Catering Assistant. Working as a catering assistant you will work alongside the Head Chef to provide nutritious and enticing meals for the residents in our care. You will ensure the overall dining experience is consistently delivered to all residents. As one of the largest healthcare providers in the UK it's important to us to couple great care with meaningful and enjoyable experiences.

As a Catering Assistant you will:

-Help prepare all meals within the home, paying consideration to special dietary requirements

-Ensure the general cleanliness and tidiness of the kitchen area, equipment and appliances

-Develop a positive relationship with all residents, staff and other visitors to the home

-Regularly seek feedback from residents and staff in order to continually improve the level of service offered

-Receive, check and safely store kitchen deliveries

To succeed you will be:

-Knowledgeable of food hygiene and food preparation

-A team player who engages well with others

-Strong communicator and influencer

-Energetic and hard-working

-Flexible and adaptable to change

-Passionate about offering superior services and want to make a difference

-A glass half full person, with a sense of humour and a positive outlook

We offer you a great range of benefits, which include:

-Competitive salary

-Various shifts available including working 3 days on and 4 days off

-Free meals

-Access to excellent training

-Career development opportunities

-Discounts and benefits suited to your lifestyle

-Free onsite parking

-Free uniform

-NEST work place pension contributions

-Long service awards

We are currently recruiting for a Care Assistant and experience isn't essential. If you would like to work in health and social care and deliver the support and care our residents require, this role is perfect for you.

As one of the largest healthcare providers in the UK it's important to us to couple great care with meaningful and enjoyable experiences.

We offer you a great range of benefits, which include:

-Competitive salary

-Happy Hub - discounts across shopping, eating out, going out and holidays suited to your lifestyle

-Various shifts available

-Free meals

-Access to excellent training

-Career development opportunities

-Free onsite parking

-Free uniform

-NEST work place pension contributions

-Long service awards

We believe in helping our residents to live their lives as independently as possible and support them in reaching their potential, through both practical and emotional support as well as having a positive impact on their lives.

We see it as our mission to ensure that everyone in our care are supported and look forward to every day with us, and their well-being is maintained through enjoying the simple but essential pleasures of good food and company in a warm and homely environment.

As a Care Assistant you will be:

-Delivering quality personal care to each of our residents

-Supporting them with daily activities such as washing, dressing, eating and maintaining personal hygiene

-Understanding our resident's communication needs and adapting your communication to each individual, e.g. sounds, tones, body language

-Providing emotional support to individuals and their families

-Working with significant people in our resident's life, such as friends and family, by giving them confidence and reassurance and involving them in our resident's care

To succeed you will be:

-A team player who engages well with others

-Strong communicator and influencer

-Energetic and hard-working

-Flexible and adaptable to change

-Passionate about offering superior services and want to make a difference

-A glass half full person, with a sense of humour and a positive outlook

If you possess these qualities, or have worked in a retail, supermarket, warehouse or other customer facing environments then no experience of working as a Care Assistant is necessary. We provide you with excellent learning, development and support opportunities, to equip you with the knowledge and skills to make a real difference in the role.

We are looking for Registered Nurses. If you have a passion for enhancing the quality of life then working in our nursing home will be the right role for you. As one of the largest healthcare providers in the UK it's important to us to couple great care with meaningful and enjoyable experiences.

As a Registered Nurse you will need to have a current NMC registration and a good knowledge of the most up-to-date clinical practices.

We offer a great range of benefits, which include

-Welcome Bonus of £1500 paid in two installments at 3 and 6 months *

-Competitive salary

-Free meals

-Ongoing personal development plan and career progression

-Company Pension Scheme

-Friendly Working Environment

-Free Enhanced DBS Check and uniform

-Excellent career development opportunities

-Full time and part time opportunities

-Discounts and benefits suited to your lifestyle

As a Registered Nurse you will be:

-Leading a team of care staff to deliver exceptional care

-Producing well-developed care plans and detailed risk assessments, with an understanding of regulatory frameworks

-Maintain accurate documentation and resident records whilst incorporating the use of modern technology

-Overseeing all aspects of medicine management on your shift in accordance with company policies and current legislation

-Responsible for making decisions in a timely manner

-Utilising your clinical skills to provide guidance and support to all team members

-Making decisions and taking action in a timely manner

-Supporting, guiding, teaching and mentoring others in line with the NMC Code, following its guidance at all times.

To succeed you will be:

-A Registered Nurse with the ability to lead a team of care staff

-Passionate about delivering great care and supporting the residents and their families

-A team player who engages well with others

-A sense of humour and positive outlook

-Able to communicate effectively at all levels

-Able to demonstrate awareness and understanding of the CI/CQQ/RQIA National Care Standards

-Demonstrate an understanding and application of relevant legislation in relation to the role

-Able to deliver nursing care in a clinical environment

Have you got experience of working in the NHS, a Community Nurse, staff nurse or worked in vaccination centres are you looking for your next career opportunity then this opportunity will see you using all your clinical skills.

*T&C's apply

We are currently recruiting for a Clinical Lead. We are looking for a Clinical Lead Nurse with a passion for enhancing the quality of life to join us in our Nursing home. As one of the largest healthcare providers in the UK it's important to us to couple great care with meaningful and enjoyable experiences.

As a Clinical Lead Nurse you will be:

-Responsible for leading a team of nursing staff to ensure the delivery of an excellent standard of care

-Promoting independence and dignity whilst positively enhancing the lives of individuals in our care

-Supporting the delivery of improvements whilst driving quality standards to further improve efficiencies in line with CQC guidelines

-Ensuring a welcoming, safe and engaging environment is provided for all residents, employees and visitors to the Home

-Supporting the Home Manager and taking responsibility for the day to day management of the Home

To succeed you will be:

-A registered nurse with experience of managing a team, ensuring all staff are supervised appropriately and rotas are in place to enable the smooth, efficient running of the home

-Experienced in quality and clinical governance programmes, including audit and care services

-Experienced in producing well-developed care plans and detailed risk assessments, with an understanding of regulatory frameworks

-Able to maintain accurate documentation and resident records whilst incorporating the use of modern technology

-Confident in overseeing all aspects of medicine management on your shift in accordance with company policies and current legislation

-Able to support, guide, teach and mentor others in line with the NMC Code, following its guidance at all times

-Passionate about delivering great care and supporting the residents and their families

-A glass half full person, with a sense of humour and a positive outlook

We offer you a great range of benefits, which include:

-Competitive salary

-Welcome Bonus of £1500 paid in two instalments at 3 and 6 months *

-Free meals

-Ongoing personal development plan and career progression

-Company Pension Scheme

-Friendly Working Environment

-Free Enhanced DBS Check and uniform

-Excellent career development opportunities

-Full time and part time opportunities

-Discounts and benefits suited to your lifestyle

*T&C's apply

Support Worker - £14.52ph - Melton Constable - Norfolk

A Full UK/EU driving licence and access to a car is essential for this role.

You will also be expected to work at homes located in Buxton, Coltishall and Norwich.

Dimensions is a leading social care provider in England and Wales, supporting people with learning disabilities and autism

We are recruiting for amazing Support Workers in Melton Constable. Whether you have experience or not, we will help support you to reach your full potential by providing you with all the necessary training, guidance and support you need to complete your care certificate and further qualifications.

The role will involve:

You will support 1 gentleman and share responsibilities and duties with another colleague; you will be working in pairs. Our gentleman requires support 24hrs a day. He suffers from epilepsy and may show behaviours of distress at times. We will offer full and thorough training on behavioural support and all other aspects of the role. He is looking for staff that will be understanding of his condition, patient and resilient. The person we support likes to go out but trips are being planned in advance and depend on his behaviour. You will be supporting this gentleman with meal preparation, various appointments, personal care and outings.

Shift patterns:

Mostly long days starting at 9:30 am leading into a sleep ins. There is a possibility of split shifts. Full and Part time positions available!

For more information about the service and people we support, please contact Ricky on 07733 310 036 within office hours!

Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme.

A Full UK/EU driving licence and access to a car is essential for this role. You will also be expected to work at homes located in Buxton, Coltishall and Norwich.

About you

We believe anyone has the potential be a great support worker, no matter your background, as long as you share our values; respect, partnership, courage, ambition and integrity - that's why we recruit based on values and not skills or experience. For more information on our values based recruitment click here

Your rewards

- A competitive pay rate with uplift for overtime you chose to work

- 30 days paid annual leave, rising to 35 (including public holidays - pro rata)

- Opportunities for career progression and access to our award-winning career development programme

- Supported 'Learn to Drive' scheme (up to 30 driving lessons, 1 theory/practical test - all paid for by us)

- High Street Discounts - Retail and Entertainment (supermarkets, hospitality, pubs, cinema etc.)

- Life Assurance and Company Pension

- Industry leading training

- Enhanced DBS paid for by us

Apply now

- An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.

- We welcome applications from everyone and value diversity in our workforce

- As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees

- As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150.

- We now have British Sign Language (BSL) translated videos for all of our recruitment communications.

- Applications will be shortlisted on receipt and interviews will be held until the posts are filled

Proud member of the Disability Confident employer scheme

We are currently looking for a Water Hygiene Technician. As the Water Hygiene Technician, you will be centrally located in the geographical area covered by the role (Scotland & Northern England) within the Four Seasons Health Care Group.

As one of the largest healthcare providers in the UK it's important to us to couple great care with meaningful and enjoyable experiences.

As a Water Hygiene Technician, you will:

-Represent the company in a professional manner at all times and develop a good working relationship with the Maintenance Person (MP) and the Care Home staff at all times.

-Attend training courses as and where necessary and to ensure personal job skills keep pace with technical developments.

-Work with FSHC Group colleagues to ensure laid-down standards of quality are maintained at all times.

-All TMV's should be checked annually* to ensure they fail safe if the cold water supply is interrupted.

-Inspect, clean, descale, and disinfect and strainers and/ or filters associated with the TMV's

-Ensure correct paperwork is completed during site visits and all faults reported to the Property Manager (PM)/ your line manager within 24 hrs.

-Undertake an audit of the Property Services Water Safety Management folder and advise the MP/ PM if any issues are found

-Checks to include;

-monthly tap temperature checks undertaken by MP's

-The operation of drinking fountains (change filters when required and sanitise unit).

-Ensure compliance with water regulations are adhered to, reporting all non-compliance.

Selection Criteria:

-Location - Centrally located in the geographical area covered by the role (Scotland & Northern England)

-Experience - must have significant experience of TMV maintenance and general plumbing skills - current Legionella/ Water Hygiene training and qualifications in line with HSG275 and City & Guilds ACOP L8 are preferable.

-Must be flexible and willing to work throughout the area including staying away overnight if required to do so.

-The nature of the role requires the successful applicant to be physically able to climb ladders and work in confined spaces.

-The successful applicant must have good communication skills, be customer focused with a helpful and friendly manner and be self - motivated (able to work under your own initiative).

-A current driving license

-Special Requirement - everyone working in a care home MUST be double vaccinated against C19 and maintain that vaccination as advised. You cannot be considered for this role unless you are able to provide evidence of your vaccination status and are willing to maintain that vaccination as and when advised.



We offer you a great range of benefits, which include:

-A van, fuel card, laptop, iPad, mobile phone and a full set of tools are provided

-25 days holiday plus bank holidays

-Access to excellent training

-Career development opportunities

-Discounts and benefits suited to your lifestyle

-Free onsite parking

-NEST work place pension contributions

-Long service awards

Are you someone who genuinely wants to make a difference? Are you passionate about inspiring people and building relationships, always offering the highest level of supporter care? If so, we have an exciting opportunity to join our team as a Supporter Care Coordinator and we would love to hear from you!



As a Supporter Care Coordinator, you will be an integral part of the Income Generation and Engagement team, supporting colleagues from across the organisation. As the first point of contact for CHAS’ incredible supporters, you will build and nurture relationships by providing exceptional stewardship.



This is a vital role and requires someone with a great can-do attitude, who is organised and has excellent prioritisation skills. If this sounds like you, please get in touch.





About You



* Experience in an office or customer facing environment
* Ability to work independently within the role, under your own initiative and cooperatively as part of the Supporter Engagement Team
* Excellent administration skills with a sound working knowledge of CRM databases and Microsoft Office packages including Word, Excel, Outlook and Teams
* Exceptional communication skills (both written and verbal)
* Excellent attention to detail and a high level of accuracy
* Knowledge and demonstrable experience of adhering to data handling/GDPR laws and codes of conduct
* A driving licence and access to a car is essential


Why CHAS?


At CHAS, staff and volunteers work together as one team, focused on the common goal of reaching every family in Scotland who needs our support. All CHAS staff will at some point work with or alongside volunteers and will be expected to support volunteers.



At CHAS, our ambition is to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying, and offer them our care and support to empower them to make the most of the short time they have together. As a Supporter Care Coordinator, you will be instrumental in achieving this vision and shaping the future of CHAS.


Further Information and How to Apply


This role will be based in the Stepps office, with some hybrid working and travel to other CHAS sites as required.

This is a temporary role until December 2025

This post is subject to a Basic Disclosure.



For an informal chat about the position, please contact Juliette Moxham (Supporter Care Manager) on 0141 779 6180.



For any queries regarding the recruitment process, please contact our HR Team by emailing careers@chas.org.uk


Follow the link for more information and to apply

Female Support Worker

Glasgow- Easthall Area

39 hours per week

£12.00 per hour

Purpose of the role

As a Support Worker you will be able to contribute to changing people’s lives. You will be able to help the people you support to live the individual life they want, ensuring they have choice and control over the planning and delivery of their support.You will enable them to reach their potential by providing both physical and emotional support along with encouraging them to develop positive relationships and to be an equal and valued member of their local community.

The would be supporting two ladies. You would be required to assist with personal care, medication administration, domestic duties, shopping and day to day activities. It would be advantageous if you have previous experience of working with adults with challenging behaviour, although this is not essential, as full training will be provided.

Shifts would include days, evenings and sleepovers.

Drivers are preferred but are not essential.

An enhanced Adult PVG is required for this role.

Benefits and Rewards

A minimum of 28-days paid holiday a year, including bank holidays (pro-rata for part time staff)

Accredited training giving you the knowledge and skills to deliver a first rate job

An employer contributory pension scheme

Mileage paid at 35p per mile at flat rate up to 10,000 miles per year

In addition to the above you also have access to the following great benefits:

Health Cash Plan (for full/part time contracted hours)

£10,000 Life cover

A free Employee Assistance Programme (including a medical helpline, telephone and face-to-face counselling, debt, financial and legal information)

A reward gateway with access to discounted goods and services

Cycle to Work Scheme

A financial wellbeing scheme

Proud member of the Disability Confident employer scheme

We are looking for a compassionate and motivated Reablement Support Workers to join our team in Norfolk servicing cusotmers in Great Yarmouth, Northern Villages and Central Norwich, due to this nature applicants must have access to their own transport and valid business insurance.

The role is crucial in supporting individuals to regain independence following a period of illness, injury, or hospital admission. You will help individuals to develop the confidence and skills to manage daily activities and remain in their own homes.

Block Shifts: Choose from shifts running from 07:00-14:30 and 16:00-21:00. You can sign up for as many shifts as you like, with the service operating 7 days a week.

Key Responsibilities:

• Provide a responsive and flexible service tailored to each individual’s needs.
• Focus on the individual's strengths to promote independence and well-being.
• Support individuals in rebuilding confidence after illness, health deterioration, or injury.
• Encourage the development of self-care skills, such as washing, dressing, cooking, and mobility.
• Help individuals regain or retain skills, aiming for minimal or no support in the future.
• Prevent hospital readmission or early transition to a care home.
• Encourage social reconnection to reduce isolation.
• Work closely with individuals to set goals, monitor progress, and report achievements to the Field Care Supervisor.

Customer Relationships:

• Stand back, observe, and encourage individuals as they learn or re-learn daily living skills.

Collaboration:

• Work collaboratively with health and social care professionals to support individuals in achieving their goals.

Results Driven:

• Plan and organise tasks efficiently, aligning with the objectives of the reablement service.
• Take a structured approach to manage multiple tasks effectively and prioritise as needed.

Requirements:

• Excellent communication and observational skills.
• Ability to encourage and motivate individuals in a positive manner.
• Strong organisational skills and ability to manage multiple tasks.
• A collaborative team player with the ability to work independently.
• Experience in health, social care, or a similar role is desirable but not essential, as full training will be provided.

Apply Today!
If you are passionate about making a difference in people’s lives and supporting them to regain independence, we would love to hear from you. Apply now to join our supportive and dynamic team.

We are currently recruiting for a Home Administrator. As a Home Administrator you will provide comprehensive administrative support to the Home Manager and ensure the effective operation of administrative systems and processes. As one of the largest healthcare providers in the UK it's important to us to couple great care with meaningful and enjoyable experiences.

As a Home Administrator you will be:

-Responsible for supporting the centralised sales, purchase ledger, and payroll systems by providing accurate information to meet required deadlines

-Drafting standard communications including letters and emails on behalf of the Home Manager

-Providing first point of telephone and face-to-face contact for visitors and callers to the Home

-Devising and maintaining databases and spreadsheets

-Collating statistics and produce reports.

-Producing documents and presentations from materials provided

-Responsible for the provision of weekly/monthly submissions to the Managing Director or central Support functions including Finance, HR, Payroll, Legal

-Assisting with the maintenance of effective filing systems including resident files and personnel files for each colleague

-Responsible for an organised and effective archiving process, ensuring that files are stored safely and securely and can be easily retrieved

-Attending meetings in the Home, producing complete and accurate notes/formal minutes and co-ordinating the circulation of information and action points immediately following the meeting. Devising and operating admin systems in support of functions within the Home

To succeed you will be

-A team player who engages well with others

-Strong communicator with good interpersonal skills

-Organised and sympathetic, remaining calm under pressure

-Able to multitask and a good coordinator who can work unsupervised

-Flexible and adaptable to change

-Passionate about care

If you possess these qualities then experience of working as a Home Administrator isn't necessary. We provide you with excellent learning, development and support opportunities, to equip you with the knowledge and skills to make a real difference in the role.

We offer you a great range of benefits, which include:

-Competitive salary

-Various shifts available including working 3 days on and 4 days off

-Free meals

-Access to excellent training

-Career development opportunities

-Discounts and benefits suited to your lifestyle

-Free onsite parking

-Free uniform

-NEST work place pension contributions

-Long service awards

Support Coordinator

Sunderland

Permanent, Full Time and Part Time (37.5 hpw if FT / 22.5 hpw if PT)

Pay £12.61 per hour (£24,664 p.a.) (pro rata)

Plus, great benefits including Health Cash Plan

Home, a place where you belong

We have a fabulous opportunity available for you to join our awesome team as our Support Coordinator. We support our brilliant customers who have complex mental health support needs. We help them live independently in the community in a flexible and bespoke way to support them to meet their goals and aspirations.

The opportunities are in our community and floating support service which we call STEP (Supporting Tenancies, Enabling People) with our customers who live in a community-based setting in the Sunderland and Washington areas.

The STEP service is successfully being developed across the Northeast and is still in its infancy in our area. This is an exciting opportunity to get involved in developing the service and supporting it to evolve.

We help change our customer’s lives for the better. You’ll play your part by assisting in the delivery of tasks that are based on our customers personal support plans, their needs, and aspirations. You’ll work closely with external agencies and professionals to assess and engage support for our customers.

We empower our customers to develop the independent living skills they need, to successfully move on. Together we’ll make a difference!

Typical day as a Support Coordinator

• Creating support plans with your customers and working together as a team to ensure the smooth delivery of support.


• Supporting our customers with complex mental health needs, learning difficulties and/or dual diagnosis. Attending MDT's, risk planning meetings etc to enable us to best support our customers.


• Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able.


• Carrying out risk assessments, support planning, goal setting and regular reviews.

Cuppas, chats and catch ups. There’s no rushing from one customer to the next here! Plenty of time to collaborate with colleagues too.

About you

• You’re passionate and motivated to help vulnerable people make positive and lasting changes to their lives. You’ll impress us with your ability to work on your own initiative, positively influencing people from all different backgrounds.


• You have experience in safeguarding, risk assessments, confidentiality, support plans, alongside working collaboratively.


• If you’re not the biggest fan of technology, that’s not a problem to us. You do need to know that we are quite a high-tech company and most of our application process and mandatory learning are online. However, we’re glad to support you if you need help.


• To make sure our customers are well supported, it’s important that you’ve had a job in a similar environment before. Don’t worry, we won’t drop you in the deep end, we’ll help to you understand how things work at Home Group!


• As this is a community-based job, you need to be able to drive, as well as having access to a vehicle insured for business purposes (we pay your expenses to cover this use!)

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role.  This remains under regular review

Our team

You’ll join Danielle and our mental health outreach team, we’re super passionate about what we do! We’re really proud of our service and the difference we make. We’re a lovely bunch and as well as supporting our customers, we support each other too.

Job details

• You will work on a rota basis, Monday-Sunday.


• Where we’re flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.


• Able to use technology for creating and updating support plans, complete online learning and to collaborate with colleagues.


• You’ll need an Enhanced DBS check done and we pay for that.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

What’s in it for you?

• 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!


• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.


• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.


• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!


• Colleagues really matters to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.


• Learn more about our benefits on our website.

Find out more

Click APPLY NOW to see our Support Coordinator Job Description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out.  

Finally, do let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk.

Proud member of the Disability Confident employer scheme

Customer Service Assistant

At Scotmid Co-operative, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this for 160 years, and we will continue to work hard to do this for many more years to come. We’re a co-operative, which means that we are run by our members for the benefit of the local communities that we serve.

Scotmid food’s aim is to be Scotland’s preferred community convenience retailer and a key factor in achieving this is through our people.

Our stores are open from early in the morning to late at night, so a flexible approach is essential. No two days are the same and our Customer Service Assistants enjoy working at a fast pace, doing a variety of tasks from making breakfast rolls through to filling the shelves. As Customer Service Assistant your priority is making sure our customers have a great experience every time they visit the store, through friendly service, great product availability and first-class hygiene standards.

You may be required to prepare and serve various products which could include raw and cooked meat, alcohol, and foods containing allergens. You will also be on your feet for long periods of time, and many of our roles will involve some lifting, carrying and other tasks such as stock merchandising and cleaning.

If you have enthusiasm, a passion for customer service, and excellent communication skills we would love to hear from you.

Training will be provided but experience in a sales or retail environment would be an advantage, as would previous knowledge of food safety practices.

We are passionate about supporting, challenging, and developing people to be the best they can. With excellent benefits, competitive hourly rates, and opportunities to develop and grow, a Customer Service Assistant position with Scotmid could be your first step to a long-term career in retail.

Working hours: 35 hours per week
Interview Date: Week beginning 7th October 2024
Central & Southern Scotland Headquarters, Glasgow is looking to recruit a Divisional Admin Support Person to join their team.
To provide a full range of Administration services to Divisional Operations Manager, Divisional Staff and to provide general administrative duties in support of the functions of the Divisional Headquarters.
Key Responsibilities:

Provide a professional and client focused administration service to support the delivery of the DHQ processes, activities and initiatives.
Manage and respond to general enquiries from other organisation and individuals (telephone, letters, email) and visitors to the Divisional Headquarters.
Arrange meetings and take minutes as required.
Manage the overall divisional diary/calendar.
Conduct financial processes including processing invoices and using the Salvation Army accounting system.
Manage DHQ room bookings, including the provision of any relevant equipment, catering and requested room lay outs.
Maintain both computer databases and hard copy filing systems as required, ensuring that confidential and sensitive information is managed appropriately.
Assist with the administration and organising of DHQ events and initiatives as required.
Provide administrative support to other Salvation Army Churches within our Division as requested.
Undertake any other duties that fall within the scope of the role.

The successful candidate will be able to demonstrate:

Previous experience of working successfully in a similar Admin role within a busy and varied work environment.
Good interpersonal, communication and organisational skills.
Appreciation of and commitment to working within The Salvation Army’s Christian ethos and key values.

In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment subject to satisfactory references, proof of right to work in the UK
For details of how to prove your right to work in the UK please click here and please note that we are unable to offer sponsorship.
Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.