Total 162 Customer Service job vacancies in inverness iv1 1sg

**Job Title:** Customer Service Advisor
**Location:** Inverness
**Working Arrangement:** Hybrid / Flexible Working

**Benefits:**
- 25 days annual leave + 9 public holidays
- Opportunities for career development
- Supportive and dynamic work environment

We are working in partnership with a company committed to delivering high-quality end-to-end services to their customers. They provide exceptional customer support through comprehensive assessments and appropriate aftercare, ensuring every interaction is handled with care and professionalism

**Key Responsibilities:**
- Take ownership of customer enquiries, ensuring they are resolved in a timely and satisfactory manner
- Deliver high levels of customer service both face-to-face home visits and over the phone
- Tailor services to meet the unique needs of each customer
- Work towards set targets to ensure the highest standards of service
- Liaise with local third parties and key contacts to provide seamless support

**Who We're Looking For:**
- Proactive Individual: You take initiative and are driven to provide the best service possible
- Empathetic and Understanding: You are compassionate and skilled at working with vulnerable customers
- Attention to Detail: You ensure accuracy and thoroughness in all aspects of your work
- Customer Service Excellence: You consistently deliver high levels of customer service
- A team player: enthusiastic and interested in helping people

If you feel you would be the right fit, apply today!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Receptionist - Tonbridge Premier Inn - Hotel


Come and be a Receptionist at Premier Inn in Tonbridge. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in - be it a warm smile or joining up with the housekeeping team to get rooms perfect.


PAY RATE: Up to £11.79per hour


CONTRACT TYPE: Fixed Term Until 17/10/2024 - we don't do zero hours contracts!



HOURS: 23 over 3 days a week, includingearly, late and weekend shifts - guaranteed hours to plan your week around


LOCATION: Tonbridge Premier Inn,Pembury Rd, Tonbridge TN11 0NA


Why you'll love it here: 



Training and support: We've got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
Pension and saving schemes: Company pension and save as you earn scheme
Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us





What you'll do: Join our team at Tonbridge Premier Innas a Receptionist, and use your passion for customer service to its full potential. Be part of the UK's leading hospitality business, Whitbread.

Job Title: Biomass Service Engineer
Location: Inverness-Based
Hours: Full-Time, Permanent (7am - 5pm, Monday to Friday)
Salary: Competitive, DOE
Responsible to: Service & Maintenance Manager

About Us:

Alternative Heat is a market leader in the design, supply, and installation of off-site prefabricated solutions for the commercial Mechanical & Electrical (M&E) sectors across Ireland and the UK. Through continuous investment in our teams and facilities, we've grown significantly over the years, establishing ourselves as a leader in the offsite prefabrication industry. We're now expanding our team and are seeking a skilled Biomass Service Engineer to cover our projects throughout Scotland.

Role Overview:

As a Biomass Service Engineer, you will be an integral part of our Service and Maintenance team, responsible for maintaining, servicing, and repairing biomass boiler installations across Scotland. You'll need to be proactive, have strong problem-solving skills, and be comfortable with extensive travel and occasional overnight stays.

Key Responsibilities:

• Respond to reactive call-outs for time-critical faults, including out-of-hours emergencies.
• Conduct monthly ash disposal visits and routine maintenance checks.
• Provide suggestions for plant improvements and submit detailed reports.
• Perform servicing and fault-finding on biomass plants and associated M&E services.
• Collaborate with both site-based and office-based engineers.
• Ensure timely completion of field-based job reports via tablet devices.

Essential Criteria:

• Relevant experience with biomass systems, preferably HERZ 300Kw - 1.5Mw.
• Previous experience in the Commercial M&E trade.
• Full and clean driving license.

Desirable Criteria:

• Experience with a range of biomass boiler manufacturers.
• Knowledge of additional biomass systems.

What We Offer:

• Comprehensive in-house training.
• Competitive pension scheme.
• Life assurance scheme.
• Health cash plan.
• Free annual health check during working hours.
• 30 days of annual leave.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Customer Service Assistant

At Scotmid Co-operative, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this for 160 years, and we will continue to work hard to do this for many more years to come. We’re a co-operative, which means that we are run by our members for the benefit of the local communities that we serve.

Scotmid food’s aim is to be Scotland’s preferred community convenience retailer and a key factor in achieving this is through our people.

Our stores are open from early in the morning to late at night, so a flexible approach is essential. No two days are the same and our Customer Service Assistants enjoy working at a fast pace, doing a variety of tasks from making breakfast rolls through to filling the shelves. As Customer Service Assistant your priority is making sure our customers have a great experience every time they visit the store, through friendly service, great product availability and first-class hygiene standards.

You may be required to prepare and serve various products which could include raw and cooked meat, alcohol, and foods containing allergens. You will also be on your feet for long periods of time, and many of our roles will involve some lifting, carrying and other tasks such as stock merchandising and cleaning.

If you have enthusiasm, a passion for customer service, and excellent communication skills we would love to hear from you.

Training will be provided but experience in a sales or retail environment would be an advantage, as would previous knowledge of food safety practices.

We are passionate about supporting, challenging, and developing people to be the best they can. With excellent benefits, competitive hourly rates, and opportunities to develop and grow, a Customer Service Assistant position with Scotmid could be your first step to a long-term career in retail.

Customer Service Assistant

At Lakes and Dales, part of the Scotmid Co-operative family, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this since the 19th century, and we will continue to work hard to do this for many more years to come. We’re a co-operative, which means that we are run by our members for the benefit of the local communities that we serve.

Our stores are open from early in the morning to late at night so a flexible approach is essential. No two days are the same and our Customer Service Assistants enjoy working at a fast pace, doing a variety of tasks from making breakfast rolls through to filling the shelves. As Customer Service Assistant your priority is making sure our customers have a great experience every time they visit the store, through friendly service, great product availability and first class hygiene standards.

You may be required to prepare and serve various products which could include raw and cooked meat, alcohol, and foods containing allergens. You will also be on your feet for long periods of time, and many of our roles will involve some lifting, carrying and other tasks such as stock merchandising and cleaning.

If you have enthusiasm, a passion for customer service, and excellent communication skills we would love to hear from you.

Training will be provided but experience in a sales or retail environment would be an advantage.

We are passionate about supporting, challenging and developing people to be the best they can. With excellent benefits, competitive hourly rates and opportunities to develop and grow, a Customer Service Assistant position with Scotmid could be your first step to a long term career in retail.

Support Workers

Location: Inverness
Salary: £13.45 - £21 per hour
Contract: Various Contract Types Available.

A £500 bonus will be provided in the form of a voucher to the first 10 HCA's/Support Workers to work in Inverness via H1 Healthcare, alongside having their PVG paid for. Must complete Onboarding process within 3 weeks of application, and must complete 25 shifts within the first 12 weeks to qualify.
‍
H1 Healthcare is one of the country's leading healthcare agencies. We are incredibly proud to be family owned and have been providing the highest quality of care professionals to our clients for over 20 years.

We are currently looking for motivated and quality driven Support Workers across Inverness to join our growing H1 family.
‍‍
Main Responsibilities:

* Providing personal care
* Assisting with meals and activities
* Identifying needs and assisting with these
* Moving and handling
* And more!
‍
Skills:

* Applicants must have at least 6 months UK care experience, within the past 24 months
* Fantastic communication skills
* Commitment to providing the highest quality care
* A UK driver's license and access to a car is advantageous but not essential
* SSSC required

Benefits:

* £13.45 - £21 per hour
* Access to flexible shifts that work around your schedule
* Regular rota and regular clients
* SSSC fees paid for by the company after a qualifying period
* Opportunities to train & develop yourself further, allowing for progression into more senior positions
* Training, CPD and revalidation support
* and much, much more!
‍
T&C's apply
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If you want to make a difference every day and work with the best, join H1 Healthcare now!

Do you want to join an organisation that has been named recently as a Top 100 company to work with by The Sunday Times?

Are you currently working in social care or interested in considering a social care career? If you are and you would like to have an informal chat before applying then please call our House Manager, Tracey Chalmers on 07854958138.

We do not offer sponsorship for work visa’s; therefore you need to have the right to work in the UK to apply for any of our posts.

About Sycamore Inverness

At Aberlour, we believe that every child deserves the chance to flourish regardless of their background and the circumstances that have brought them to live with Aberlour. The children we support are presently not able to live safely with their own families and many of them have suffered from trauma and loss in their young lives.

Our residential service in Inverness is one of two houses that Aberlour has in the Highlands. Our experienced teams of staff seek to create a comfortable home for the young people where they can grow and flourish, participating in educational and community activities to achieve their goals.

What we are looking for....
We are looking to recruit a Residential Worker to join our team in Inverness. You will work 37.5 hours per week working in a residential house which is home for up to five young people.

As a Residential Worker, you will play a fundamental role in ensuring that our young people are working towards their goals through supporting them with different daily activities. These activities can include educational ones such as school and college as well hobbies and interests which include a wide range of outdoor sporting activities and attending fun groups. Not without its challenges and demands, this is a highly rewarding role.

This service operates a residential rota and, as part of this, you will be expected to work evenings, weekends, nights and public holidays. Shifts are set on a monthly basis, however may on occasion be altered to suit the needs of the service.






At Aberlour we want to make sure every child and young person has the love, support and opportunity they need to reach their potential. If you share the same vision, we want you to join our team.

What we offer...
As well as a supportive team and excellent training opportunities, we want all our employees to feel valued and rewarded for the vital work they do. When you work with us, we'll recognise your efforts with generous annual leave, an excellent employer pension scheme and a range of deals and discounts across various retailers.

If you have any queries please e-mail: jobs@aberlour.org.uk

Aberlour is committed to the safeguarding and welfare of all our service users and uses a thorough and rigorous recruitment and selection process including PVG Scheme checks to ensure this commitment is not compromised.

Proud member of the Disability Confident employer scheme

Customer Service Assistant (Duty Supervisor)

At Scotmid Co-operative, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this for 160 years, and we will continue to work hard to do this for many more years to come. We’re a co-operative, which means that we are run by our members for the benefit of the local communities that we serve.

Scotmid food’s aim is to be Scotland’s preferred community convenience retailer and a key factor in achieving this is through our people.

Our stores are open from early in the morning to late at night so a flexible approach is essential. No two days are the same and our Customer Service Assistants enjoy working at a fast pace, doing a variety of tasks from making breakfast rolls through to filling the shelves. As Customer Service Assistant your priority is making sure our customers have a great experience every time they visit the store, through friendly service, great product availability and first class hygiene standards.

You may be required to prepare and serve various products which could include raw and cooked meat, alcohol, and foods containing allergens. You will also be on your feet for long periods of time, and many of our roles will involve some lifting, carrying and other tasks such as stock merchandising and cleaning.

If you have enthusiasm, a passion for customer service, and excellent communication skills we would love to hear from you.

As a Duty Supervisor you will be a key-holder, often opening or closing the store, and be hands-on in ensuring store standards are second to none and that the store is safe and legal.

Training will be provided but experience in a sales or retail environment would be an advantage, as would previous knowledge of food safety practices.

We are passionate about supporting, challenging and developing people to be the best they can, and we offer a comprehensive induction and training program to quickly get you up to speed with our business.

To ensure that we comply with alcohol licensing legislation applicants must be aged 18 or over.

TSB Bank Plc



TSB


Job Title: Customer Service Consultant (Money Confidence Expert)Function: Branch BankingLocation: InvernessHours: Full Time 35 Hours. Flexible between 8am and 8pm Monday to Saturday on a rotational basisSalary: £25,288 (£23,200 base, plus cash allowance of £2,088) and excellent benefits At TSB, we're all here to give money confidence to our customers and communities. Wherever you work in TSB, you can make a real difference to your career, our business, and the wider community.We are looking for someone who is passionate about customer experience. How you’ll make a differenceAs a Money Confidence Expert, you’ll help personal and business customers build confidence in using the different ways they can bank with TSB. You’ll show and help them get the most from their channels of choice, so their everyday banking is easy and convenient. Through face-to-face interactions, telephone and video banking, you’ll build and deepen customer relationships by getting to know about them and their unique needs. Being responsible for responding to customer enquiries, addressing their needs, and proactively educating them about our products and services in the most convenient way for the customer. By going the extra mile and offering them financial support that might even change their lives. Building a great relationship, adding that personal touch and making them feel that TSB is the only bank for them. What you’ll bring
- Be great with people; provide exceptional customer service in person, through video calls, and over the phone.
- Have a flair for understanding what customers need and the best way to support them with their current and future goals.
- Ability to help answer questions and sort out problems. 
- Be a strong team player with a collaborative approach, working together to improve overall customer satisfaction.
- Embraces Digital. Develop a comprehensive set of skills, knowledge and behaviours to be proficient at educating and assisting customers to digitally self-serve using their own device or branch tablets with our online banking and mobile App.
Location
- Candidates must be able to commute to other branch locations, typically, a journey from home to work of up to 1¼ hours or approximately 25 miles is considered to be reasonable by TSB.
What we offer in returnWe’ll pay you a base salary of £23,200 from day one, and an excellent benefits package which includes:
- Extra 9% of your salary (£2,088) to either take as cash in your pay or to spend on flexible benefits (dental plan, cycle2work, buying extra holidays, etc.)
- Variable Pay Award (5%/£1,160 on target) based on company performance.
- Fantastic company pension – TSB contributing up to 13%
- 25 days holidays (plus bank holidays)
- Private Healthcare
If this sounds up your right up your street, come and join our team. We make things happen!
We are TSB. Life Made More.
#LI-KS1

Join Newcross today as a Senior Residential Support Worker!

Are you passionate about improving the lives of children and young people? Do you have the leadership skills to guide and support a dedicated team? Join us as a Senior Residential Support Worker supporting our client in their crucial role ensuring the care and welfare of children in residential care.

This position is based in Dorking with an hourly salary of between £14.30 and £17.16 per hour for applicants with the required previous work experience, depending on shift pattern.

We have flexible work available from long-term bookings to single shifts.

Key duties include:

• Taking a lead role in ensuring the safety and wellbeing of each child
• Planning, managing and leading shifts to keep children engaged and secure in line with each individual placement plan
• Provide support and guidance to all residential workers
• Ensure professional conduct and adherence to relevant policies and procedures
• Conduct effective supervisions, offering advice and motivation

What do you need to join?

To be successful in this role, you will need:

• At least 6 months full-time experience in the last 3 years working alongside children and young people in a senior/leadership role
• The right to work in the UK and be able to work up to full time hours
• Highly desirable: Level 3 qualification in children’s services
• Excellent communication and interpersonal skills
• Strong commitment to providing high-quality care and support
• Ability to work effectively as part of a team
• Hold a full, clean, drivers licence as you may be required to transport children outside of the residential setting

Why choose Newcross Healthcare?

At Newcross, we value our employees and believe in supporting their wellbeing and professional development. When you join our team, you can expect:

• Same-day pay with FlexiPay: Get instant access to up to 50% of the value of your completed shifts, even on weekends and bank holidays. We understand the importance of financial flexibility.
• Flexibility: Enjoy the freedom to choose your shifts and make flexible working easy with our HealthForceGo app. We believe in work-life balance.
• Unlimited free training: Access over 400 free courses across a range of topics with our training partner FuturU. We are committed to helping you grow and develop in your career.
• £500 when you Introduce a Friend: Receive up to £500 when you introduce a friend or family member. We believe in rewarding loyalty and referrals.
• Free welcome gift box and Newcross Healthcare uniform: Feel welcomed and part of the team from day one with our special welcome gift box and branded uniform.
• Perks at Work: Benefit from over 30,000 exclusive deals and discounts for your favourite brands across 20 categories, including groceries, fashion, electronics, and more. We believe in taking care of our employees.

Apply today!

Customer Service Assistant (Duty Supervisor)

At Scotmid Co-operative, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this for 160 years, and we will continue to work hard to do this for many more years to come. We’re a co-operative, which means that we are run by our members for the benefit of the local communities that we serve.

Scotmid food’s aim is to be Scotland’s preferred community convenience retailer and a key factor in achieving this is through our people.

Our stores are open from early in the morning to late at night so a flexible approach is essential. No two days are the same and our Customer Service Assistants enjoy working at a fast pace, doing a variety of tasks from making breakfast rolls through to filling the shelves. As Customer Service Assistant your priority is making sure our customers have a great experience every time they visit the store, through friendly service, great product availability and first class hygiene standards.

You may be required to prepare and serve various products which could include raw and cooked meat, alcohol, and foods containing allergens. You will also be on your feet for long periods of time, and many of our roles will involve some lifting, carrying and other tasks such as stock merchandising and cleaning.

If you have enthusiasm, a passion for customer service, and excellent communication skills we would love to hear from you.

As a Duty Supervisor you will be a key-holder, often opening or closing the store, and be hands-on in ensuring store standards are second to none and that the store is safe and legal.

Training will be provided but experience in a sales or retail environment would be an advantage, as would previous knowledge of food safety practices.

We are passionate about supporting, challenging and developing people to be the best they can, and we offer a comprehensive induction and training program to quickly get you up to speed with our business.

To ensure that we comply with alcohol licensing legislation applicants must be aged 18 or over.

Customer Service Assistant (Duty Supervisor)

At Scotmid Co-operative, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this for 160 years, and we will continue to work hard to do this for many more years to come. We’re a co-operative, which means that we are run by our members for the benefit of the local communities that we serve.

Scotmid food’s aim is to be Scotland’s preferred community convenience retailer and a key factor in achieving this is through our people.

Our stores are open from early in the morning to late at night so a flexible approach is essential. No two days are the same and our Customer Service Assistants enjoy working at a fast pace, doing a variety of tasks from making breakfast rolls through to filling the shelves. As Customer Service Assistant your priority is making sure our customers have a great experience every time they visit the store, through friendly service, great product availability and first class hygiene standards.

You may be required to prepare and serve various products which could include raw and cooked meat, alcohol, and foods containing allergens. You will also be on your feet for long periods of time, and many of our roles will involve some lifting, carrying and other tasks such as stock merchandising and cleaning.

If you have enthusiasm, a passion for customer service, and excellent communication skills we would love to hear from you.

As a Duty Supervisor you will be a key-holder, often opening or closing the store, and be hands-on in ensuring store standards are second to none and that the store is safe and legal.

Training will be provided but experience in a sales or retail environment would be an advantage, as would previous knowledge of food safety practices.

We are passionate about supporting, challenging and developing people to be the best they can, and we offer a comprehensive induction and training program to quickly get you up to speed with our business.

To ensure that we comply with alcohol licensing legislation applicants must be aged 18 or over.

Customer Service Assistant (Duty Supervisor)

At Scotmid Co-operative, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this for 160 years, and we will continue to work hard to do this for many more years to come. We’re a co-operative, which means that we are run by our members for the benefit of the local communities that we serve.

Scotmid food’s aim is to be Scotland’s preferred community convenience retailer and a key factor in achieving this is through our people.

Our stores are open from early in the morning to late at night so a flexible approach is essential. No two days are the same and our Customer Service Assistants enjoy working at a fast pace, doing a variety of tasks from making breakfast rolls through to filling the shelves. As Customer Service Assistant your priority is making sure our customers have a great experience every time they visit the store, through friendly service, great product availability and first class hygiene standards.

You may be required to prepare and serve various products which could include raw and cooked meat, alcohol, and foods containing allergens. You will also be on your feet for long periods of time, and many of our roles will involve some lifting, carrying and other tasks such as stock merchandising and cleaning.

If you have enthusiasm, a passion for customer service, and excellent communication skills we would love to hear from you.

As a Duty Supervisor you will be a key-holder, often opening or closing the store, and be hands-on in ensuring store standards are second to none and that the store is safe and legal.

Training will be provided but experience in a sales or retail environment would be an advantage, as would previous knowledge of food safety practices.

We are passionate about supporting, challenging and developing people to be the best they can, and we offer a comprehensive induction and training program to quickly get you up to speed with our business.

To ensure that we comply with alcohol licensing legislation applicants must be aged 18 or over.

he MPGS provides professional soldiers to meet armed security requirements at Royal Navy, Army, RAF and other MOD bases across the UK Mainland. Our primary role is to counter the terrorist threat posed to military bases within the UK

Our duties include:

Security incident management - Such as suspicious packages, bomb threats, protests, etc.

Patrolling site perimeters - Taking necessary action to preserve perimeter security.

Controlling entry and exit - Managing control room and gate operations and ensuring all visitors are dealt with efficiently.

Military Working Dog services (at selected sites).

Our units are located at over 119 sites across the UK mainland. We have our own Military Local Service Contract which allows soldiers to choose where they wish to serve, providing there is a vacancy.

Requirements:

• Background - You must have at least 3 years prior Military Service, or be currently serving, in any arm of the British Military, regular or reserves.

• Age - You must be over 18 years and under 57 years of age at re-enlistment.
• Fitness Eligibility - You must be medically fit and have a Body Mass Index below 32.
• Driving Licence - You must have a full UK driving licence with less than 8 penalty points.

Previously Served Personnel:

• Gap Since Leaving Service - Former substantive Cpl/LH (or equivalent) and above ranks with no more than a 10 year gap of service, and for former non substantive Cpl/LH and below ranks who have a gap of service of no more than 6 years.
• However, any former personnel with a time gap of up to 10 years can apply for this role, to which a time out waiver may be granted, subject to approval and interview processes.
• Previous Service Check - Your previous service records will be checked and final authorisation to proceed with the application must be given by the Army Personnel Centre.

Currently Serving Personnel:

• Any currently serving regular or reserve personnel wishing to transfer to the MPGS from across the tri-services should email ArmyPM-MPGS-Recruitment@mod.gov.uk immediately to discuss the best process for you joining the MPGS.

Benefits:

• Competitive entry level salary.
• Continuation of armed services pension or new pension if in receipt of full military pension already.
• Subsidised military accommodation available (SLA/SFA).
• Up to 30 Days Annual Leave (Pro Rata).
• Free medical/dental
• You choose your location.
• Home to duty payment subject to conditions (HDT)
• Up to 2 weeks Adventurous Training per year (not compulsory).
• Professional and personal courses available to advance you and your rank.

Job Types: Full-time, permanent.

Salary: Starting at £24,238.00 per year.

Schedule: 12 hour shifts on a structured shift system.

Experience: UK Military, minimum 3 years (required).

Further info: Visit

Website - https://www.army.mod.uk/who-we-are/corps-regiments-and-units/adjutant-generals-corps/provost/military-provost-guard-service/

Facebook - https://www.facebook.com/groups/mpgsRecruitment/

e-mail – ArmyPM-MPGS-Recruitment@mod.gov.uk

How to Apply: In the first instance please email us at

ArmyPM-MPGS-Recruitment@mod.gov.uk

including the following information;

a. Name.

b. Age.

c. Previous or current UK Military Service unit.

d. Previous or current UK Military Service time period / date left.


ArmyPM-MPGS-Recruitment@mod.gov.uk

Military Provost Guard Service (MPGS)

**Job Title:** Customer Service Advisor
**Location:** Inverness
**Salary:** £23,088
**Working Arrangement:** Hybrid / Flexible Working

**Benefits:**
- 25 days annual leave + 9 public holidays
- Opportunities for career development
- Supportive and dynamic work environment

We are working in partnership with a company committed to delivering high-quality end-to-end services to their customers. They provide exceptional customer support through comprehensive assessments and appropriate aftercare, ensuring every interaction is handled with care and professionalism

**Key Responsibilities:**
- Take ownership of customer enquiries, ensuring they are resolved in a timely and satisfactory manner
- Deliver high levels of customer service both face-to-face home visits and over the phone
- Tailor services to meet the unique needs of each customer
- Work towards set targets to ensure the highest standards of service
- Liaise with local third parties and key contacts to provide seamless support

**Who We're Looking For:**
- Proactive Individual: You take initiative and are driven to provide the best service possible
- Empathetic and Understanding: You are compassionate and skilled at working with vulnerable customers
- Attention to Detail: You ensure accuracy and thoroughness in all aspects of your work
- Customer Service Excellence: You consistently deliver high levels of customer service
- A team player: enthusiastic and interested in helping people

If you feel you would be the right fit, apply today!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.