Total 13 Customer Service job vacancies in swansea wales sa6 7bj

The Recruitment Co. is urgently recruiting for an Administrator (support) to join our clients growing team working in the manufacturing industry based in the Swansea area. Immediate start available!!

Hours of work: Mon to Fri: 40 hours per week: 8.30am-5pm
Salary: £25,000p.a (rising to £26,208 in April)
Contract: Permanent

The role: To assist with the smooth operation of the FMS Division on a day-to-day basis. Effective communication with the Office Manager and Divisional team is essential to ensure activities are appropriately prioritised, managed and completed, often in response to tight deadlines, and multiple requests.

Core Responsibilities:

• Answering telephone calls in a professional manner, transferring to the appropriate individual or taking messages as required.
• Data entry utilising programs such as Microsoft Office 365, Salesforce and Xero. Bespoke system training will be given
• Document Management
• Maintaining computerised and manual filing systems
• Communicate effectively with all staff, in person and electronically
• Develop and update administrative systems to make them more efficient
• Timely and accurate completion of daily jobs as may be allocated and prioritised from time to time, in accordance with company processes and procedures
• Understand, promote and comply with the company Health & Safety, Environmental and Quality Management policies and procedures, particularly those procedures specific to the administrative function
• Timely housekeeping to maintain overall cleanliness of all areas within the office
• Complete on the job training and consider areas for personal development and additional training needs and opportunities
• Planning, prioritisation, and time management skills
• Ability to work to deadlines by setting priorities and managing work loads
• Excellent logistical skills - complex diary management
• Enthusiasm, creativity, and a proactive problem-solving approach
• Practical experience of using databases, spreadsheets, understanding of financial spreadsheets EXCEL etc
• Discretion in dealing with confidential and sensitive information
• A confident approach, able to remain calm and handle competing demands under pressure
• The need for confidentiality is paramount

Skills Required:

• Previous administration experience
• Computer literate, being confident with excel and microsoft packages
• Good communication skills
• Confident phone manner
• Organised
• Self-motivation

If you feel you are the right candidate for this role then please submit your CV for immediate response.
CPSwansea

Your new company:

We are looking for flexible, motivated, and outgoing support workers to join a large provider of care in South Wales. They provide support to adults with learning disabilities across Swansea and Neath Port Talbot.

Your new role:

The role of support worker will consist of supporting with the delivery of care to adults with learning disabilities and complex needs. You will be involved in the everyday routines of the patients, ensuring the psychological needs of each individual are met. This will include taking the patients out into the community to complete activities, allowing you to build strong relationships and self-esteem. They operate on a flexible rota, with scope to do both short and long days. However, flexibility is essential to deliver services over the full range of hours. This includes days, nights, weekends, bank holidays and sleep-ins.

What you will need to succeed:

To be a successful support worker in this role, previous experience supporting adults with learning disabilities and challenging behaviour is preferred but not essential. You must also be committed to under-taking all pre-employment training. It is important that you work effectively within the team to provide the best service we can to the people we support. Driving is essential for this role.

What you will get in return:

• Career progression
• Referral bonuses
• Free training
• Free DBS

What you need to do now:

If you think the role of support worker suits your experiences and personality, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job is not right for you, but you are looking for a new position, please contact us, and we can discuss what you are looking for in your next role!

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
Your new company is a very well-established and respected organisation, based in the heart of Swansea. My client is seeking an organised and proactive individual who is capable of performing within a varied and busy environment.

Your new role
Your new role as a Business Support Admin is a varied role. Your responsibilities will include but not be limited to:

• Arranging client meetings and ensuring all required papers are ready beforehand
• Diary management for partners
• Handling travel and accomodation arrangements
• Onboarding new clients
• Occasional reception cover
• Undertaking general administration duties

What you'll need to succeed
The successful candidate will be an experienced Administrator who is a proactive and motivated individual. You will be highly organised and possess effective time management skills. This role is a varied role and so the successful candidate will be an individual who can perform within a varied environment. Experience within a professional service environment is preferable, but is not essential.

What you'll get in return
In return, you will receive a competitive salary of £25,000. This is a permanent role with 37.5 hours per week, Monday-Friday. The holiday allowance is 25 days' holiday plus bank holidays and the organisation offers free on-site parking.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

The Recruitment Co. is urgently recruiting a Service Engineer / Fitter to join our clients team based in the Swansea area.

Hours of work: Full time Monday to Friday 8am-5pm

Salary: £35,000p.a (plus overtime)

Contract: Permanent

Summary: As a Service Engineer/Fitter, you will be required to troubleshoot, diagnose, repair & service our clients full line of equipment including directional drills and trenchers.

Key Responsibilities:

• Install, service, and repair
• Diagnose technical issues and troubleshoot problems effectively.
• Perform routine maintenance and inspections to ensure equipment operates efficiently.
• Collaborate with clients to understand their needs and provide tailored solutions.
• Maintain accurate records of service activities and parts used.
• Follow safety protocols and maintain a clean and safe work environment.

Experience:

• Ideally someone who has experience with engineering, industrial machinery, engines and is skilled in fitting and welding.
• Minimum 3 years experience covering a mixture of Workshop and Site work
• Proven experience as a Service Engineer/Fitter or in a similar role.
• Excellent problem-solving abilities and attention to detail.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Valid driver's license and willingness to travel to client sites as needed.

If you feel you are the right candidate for this role then please submit your CV for immediate response.

CPSwansea

The Recruitment Co. is urgently recruiting for Customer Service Call Centre Agents to join our clients team based in the Llansamlet area.

Salary: £23,796p.a
Hours of work: Monday to Friday: 40 hours per week
Contract: Permanent

Role & responsibilities:

• Resolve customer queries within an existing customer base
• This will predominately be an Outbound role, however there will be some elements of Inbound necessary. There is a requirement to demonstrate a Sales Within Service approach, focusing on the customer's needs and requirements.
• You will work in a busy and challenging Call Centre and you'll need to maintain a high level of customer service to all customers, ensuring you adhere to a soft approach to introduce new products and services that are available
• Experience within a Customer Service environment, has the ability to adhere to company script guidelines and KPI targets and is confident within sales.

Skills/Experience/Behaviours Required:

• Customer service experience is essential
• Call centre experience preferred (however, full training is provided)
• Confident communicating with customers and colleagues in a professional manner
• Able to handle objections and create a positive outcome
• Ambitious / Enthusiastic / Motivated to achieve and exceed Targets
• Excellent time-keeping
• Positive can-do attitude

If you feel you have the right experience for the above role, please submit your CV for immediate response.
CPSwansea

Assistant Automotive Service Centre Manager required in Newport.

- Starting salary up to £29-31,000 per annum with around £1,800+ additional annual bonus potential.
- Mon-Fri 8:30am-5:30pm and 1 in 2 Sat 8:30am-4:00pm.

Our client, one of the UK's largest automotive service centre/tyre retailers with multiple centres nationwide, is currently recruiting for an experienced Assistant Centre Manager in Newport.

Reporting to the Centre Manager and working alongside a small workshop team, as an Assistant Centre Manager, your responsibilities will include:

- Assist the Centre Manager in the operation and daily running of the centre.
- Play a key part in achieving targets including key performance indicators.
- Maximising workflow through the workshop to achieve maximum efficiencies.
- Providing support in the workshop during peak periods.
- Oversee the maintenance of stock values within the centre.
- Ensuring all Health and Safety requirements are adhered to.
- Implement and enforce company policies and procedures.
- Offer and deliver excellent customer service.
- Assisting with the training and mentoring of employees.

To be eligible you will need to hold commercial experience with a proven background within the automotive sector at a supervisory/management level and have mechanical experience working as a Vehicle Technician given you will be required to assist in the workshop during peak periods. You will have the ability to lead and manage a team of individuals, the ability to demonstrate success in developing and maintaining a positive sales culture, a strong customer focus with the ability to encourage the team to deliver a consistent and positive customer experience, and experience in maximising sales whilst controlling costs, compliance with centre and management standards. A UK driving licence with minimal points is mandatory.

What's in it for you? For your hard work as an Assistant Centre Manager, our client is offering:

- Starting salary up to £29-31,000 per annum.
- Uncapped centre performance-related bonus scheme around £1,800+ per annum.
- Overtime is subject to availability and paid at a standard rate.
- 32 days annual leave allowance (including the bank holidays).
- Access to in-house training and development.
- Contributory workplace pension scheme alongside various other company benefits.
- Chance to work with the UK's fastest-growing tyre retailer.
- Working hours from 8:30am-5:30pm Monday to Friday and 1 in 2 Saturdays 8:30am-4:00pm.

If you are interested in hearing more about this Assistant Service Centre Manager job in the Newport area, please contact Harry Woodcock at Perfect Placement Today.

Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.

Main Duties of the Job: Formulate, implement, and monitor progress of the SUS and CC projects to ensure that programmes and project work streams are planned, documented, and managed effectively to assist in their successful delivery. This will also include responsibility for preparing documentation and tracking project plans and benefits. Provide administrative and project support to the Speaking Up Safely and Culture Change team. Organise and coordinate meetings, workshops, and events. Assist in the development and implementation of Speaking Up Safely and Culture Change strategies and initiatives. Maintain accurate records and documentation related to Speaking Up Safely and Culture Change projects. Liaise with internal and external stakeholders to ensure effective communication and collaboration.

Group Sales Support Assistant

Swansea

Up to £26,000 per annum basic + annual bonus

Monday - Friday, 8:45 - 17:15

Acorn by Synergie is working with a client in the Health, Beauty and Wellness industry who are seeking a fun and friendly individual to join their well established commercial team as a Group Sales Support Assistant.

The successful candidate will collaborate with internal teams to give customers a first class service, whilst the client will provide full training and the opportunity to grow and develop within the role.

Responsibilities:

* Manage and process customer orders in a timely manner with a 'right first time' mentality.

* Provide outstanding customer service at all times.

* Resolve any issues that may arise.

* Ensure documentation is accurate and compliant with regulatory requirements.

* Liaise with other departments to provide a seamless service.

* Ability to work in a fast paced environment, especially at 'month end'

* Work towards departmental KPI's.

Key Requirements:

* Previous experience in a customer service role.

* Excellent verbal and written communication skills.

* Proficient in Microsoft Office, including Excel.

* Experience in SAGE is desired.

* Ability to work as part of a team.

* Highly organised.

* Flexible to work additional hours as required.

* Strong administration skills.

Benefits:

* Company life insurance policy.

* Generous annual leave entitlement - 28 days + bank holidays.

* Annual bonus scheme.

* Company dental plan.

* Paid volunteer days.

* Free on-site parking.

Acorn by Synergie acts as an employment agency for permanent recruitment.

Proud member of the Disability Confident employer scheme

About The Role
Learning Support Assistant | Ty Trafle School | Swansea| Full-Time | Permanent
Salary: £17,675.58 - £20,234.76 (Term Time) | £21,029.41 - £24,074.18 (Full Year Equivalent)
Transform Lives as a Learning Support Assistant!
Join us as a dynamic Learning Support Assistant(LSA) and ignite student success with your passion and energy! As a LSA, you will be providing high-quality learning through diverse teaching methods, supporting teachers in planning and assessing activities and organising off-site experiences.
Welcome to Ty Trafle School, a leading independent specialist institution in Swansea dedicated to supporting young people with complex needs and challenging behaviors. Our mission is to provide a safe, nurturing environment where experienced staff deliver tailored learning experiences, helping students address their emotional, psychological, and physical needs. As an accredited provider with Agored Cymru, we offer a comprehensive range of vocational and GCSE qualifications. We are committed to empowering children with social, emotional, and mental health challenges, guiding them toward achieving their full potential and transitioning to independent living.

Priority Childcare provide specialist schools, community homes, and community-based work-skills services. We make it an absolute priority that each person who walks through our doors feels welcome, cared for, safe and happy, and we believe that everyone has as much a right to a socially valued life and the status and respect that it brings, as anyone else.

Join our team to become:


- SEN Superstars: Bring your experience to champion bespoke strategies.
- Resilience Rocks: Use your confidence and passion for learning to support pupils.
- Creative Collaborators: Assist teachers with lesson planning and assessments.
- Empathy Experts: Manage small groups with complex needs with patience and care.
- Relationship Gurus: Build strong, positive connections with pupils, teachers, and families.
- Positive Vibe Promoters: Foster a nurturing environment and encourage positive behaviour.
- Qualifying Champs: We value GCSEs and provide ‘Supporting teaching and learning’ qualifications
- Independent Innovators: Use creative teaching methods to help pupils achieve their goals.
- Avid Adventurers: Help organise and implement fun off-site activities.
- Care Champions: Aid students with morning routines, breaks, and personal care.

Please Note: This position involves working with children in a regulated capacity and requires an Enhanced DBS Check, including a Barred List Check.
Join our team to benefit from:

- Blue Light Card: Get exclusive discounts at various retailers.
- Career Growth: Enjoy clear career progression and valuable qualifications
- Referral Bonus: Earn up to £1,000 for successful referrals through our ‘Refer a Friend’ scheme.
- Health Plan: Comprehensive health coverage available after probation.

Embark on a rewarding career as a LSA at Orbis Education & Care!
Apply now by submitting your CV via the 'Apply' link below and join a team that celebrates diversity and supports your growth.
Don’t wait—apply today and be part of something great!
PRISW

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Your new company
Your new company is a well-established organisation based in the heart of Swansea. My client is seeking a proactive, confident and motivated individual to join their team in the capacity of a Customer Service Advisor.

Your new role
Your new role as a Customer Service Advisor is a varied role. Your new role will require you to operate in a fast-paced environment and be adaptable to changes. Your responsibilities will include but not be limited to:

• Acting as first point of contact for all customers, ensuring high quality customer service is delivered at all times.
• Escalating any customer complaints as required.
• Handling customer enquiries in a timely manner.
• Managing customer expectations effectively.
• Utilising the Microsoft Office package on a daily basis.
• Logging call information onto a CRM system.

What you'll need to succeed
The successful candidate will be an individual who is capable of working at pace and with accuracy. You will be organised and have proficient IT knowledge. You must be a clear and confident communicator with strong customer service skills. You will be an individual who can act professionally and a strong team player.

What you'll get in return
In return, you will have the opportunity to join a fantastic team within an exciting, growing organisation. You will receive a competitive salary of £25,000. The working hours for the role are 9-5, Monday to Friday. The organisation offers a pension scheme and free parking.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job description
ASSISTANT FIELD CARE TEAM LEADER

Job Title: Assistant Field Care Team Leader - Domiciliary Care Location: Pembrokeshire: Haverfordwest, Milford Haven and surrounding areas

The Role;

Assistant Field Care Team Leader based in Haverfordwest, Milford Haven and surrounding areas. As an Assistant Field Care Team Leader you will assist overseeing the quality and development of a team of care assistants and be a key point of contact for carers, liaising with carers and organising effective and appropriate service support for supervising a team of Carers out in the community. You will have responsibility for ensuring the quality and continuity of service delivery, including periods when Carer/ Support Workers are on leave or attending training. As an Assistant Field Care Team Leader you will assist with monitoring and reviewing care plans, and ensuring all clients care visits are running to the high standards expected. Carrying out supervision’s and Spot Checking of care staff.

The Candidate:

The Assistant Field Care Team Leader will have a background in health or social care gained within a care setting. You will possess a NVQ/QCF Level 2 in Health and Social Care or equivalent or be willing to work towards QCF level 2 and then progress onto level 3; you will be computer literate and be able to work as part of a team, you will be self-motivated with outstanding communication and organisation skills. As the role is predominately Office/field based a driving licence is essential as is flexible approach to working hours as you will be required to work shifts and participate in formulating Rota’s and the rota monitoring system CM2000 - Call Confirm Live. You will be provided with training to support you in your role and you will be expected to be available to attend that training together with any arranged managerial meetings.

The Company;

Harbour Care Services Ltd is an independent care agency providing non-clinical assistance, support and respite for anyone who might require these services. We believe that wherever possible, people should have the option to live independently in their own home where they feel safe, are empowered, their care and support needs are met and the quality of care being delivered is the number one priority.

Care is provided in people's own homes within their catchment area, which covers a wide section of Pembrokeshire.

All positions are subject to Enhanced DBS, initial clearance cost will be met by the employer. The employer has claimed an exemption under the Equality Act 2010.

If you are an international applicant and require a visa to work please do not apply as we do not have any certificate of sponsors to issue.

Please phone- 01646 663188 for an application form. Alternatively you can visit the office at 94 Charles Street, Milford Haven, Pembrokeshire, SA73 2HL

Job Type: Full-time

Pay: From £14.00 per hour

Expected hours: No less than 37.5 per week

Work Location: Community and in the Office in Milford Haven SA73 2HL

For further information please review the job description and person specification. The post holder will be required to work with senior clinical leaders within the divisions and across the Health Board to ensure the medical and dental workforce is organised to deliver high quality patient care, clinical effectiveness and exhibit behaviour, which is in line with the Health Boards values of caring for each other, working together and always improving. The post holder will report directly to the Service Group Director and will be subject to regular performance appraisals in conjunction with the Executive Medical Director.

Your new company:

We are looking for flexible, motivated, and outgoing support workers to join a large provider of care in South Wales. They provide support to adults with learning disabilities across Swansea and Neath Port Talbot.

Your new role:

The role of support worker will consist of supporting with the delivery of care to adults with learning disabilities and complex needs. You will be involved in the everyday routines of the patients, ensuring the psychological needs of each individual are met. This will include taking the patients out into the community to complete activities, allowing you to build strong relationships and self-esteem. They operate on a flexible rota, with scope to do both short and long days. However, flexibility is essential to deliver services over the full range of hours. This includes days, nights, weekends, bank holidays and sleep-ins.

What you will need to succeed:

To be a successful support worker in this role, previous experience supporting adults with learning disabilities and challenging behaviour is preferred but not essential. You must also be committed to under-taking all pre-employment training. It is important that you work effectively within the team to provide the best service we can to the people we support. Driving is essential for this role.

What you will get in return:

• Career progression
• Referral bonuses
• Free training
• Free DBS

What you need to do now:

If you think the role of support worker suits your experiences and personality, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job is not right for you, but you are looking for a new position, please contact us, and we can discuss what you are looking for in your next role!

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk