Total 295 Customer Service job vacancies in warwick warwickshire cv34 6da

Professional Values To act in a professional manner and ensure Trust standards are maintained and monitored to improve the quality of care to all who come into contact with the services provided by South Warwickshire University NHS Foundation Trust. Uphold the Trust values and standards at all times. Ensure records and documentation are maintained, kept confidential and meets Trust standards in line with the Data Protection Act. Demonstrates a positive and enthusiastic approach to their work in order to maintain high morale and motivation within the team. Promoting a professional and positive working environment. To report any accidents or incidents as described by the Trusts policy and procedures ensuring an open and transparent culture. To take reasonable care of the health and safety of themselves and of other persons. To adhere to the Trusts dress code policy, maintaining a smart appearance at all times. To assist other wards, departments and teams within the Trust as and when required by service needs. To adhere to the Trusts IT policies regarding e-mail and internet usage. To ensure children and adults are protected from abuse and avoidable harm and report any safeguarding concerns in accordance with Trust policies and procedures. Clinical Practice To accurately and promptly carry out the instructions of the registered professional who is professionally accountable for the delivery of care. To assist in the supervision of other healthcare and support staff as directed. To report to the registered professional any patient who gives cause for concern or any observed changes in the client or patients condition. Provide and deliver a high standard of individualised care under the direction but not direct supervision of the registered professional. To report all care that has been given to patients within the team to a registered professional. To accurately document all care delivered to patients, maintaining confidentiality at all times. To assist in the preparation of patients for treatment, investigations or procedures as directed by the registered professional. To support relatives demonstrating compassion and empathy under the guidance of a registered professional. To assist with the discharge process for patients as directed by the registered professional. To gain informed consent for treatment in accordance with Trust policy. This will frequently be to patients/carers and relatives who may have diverse or complex emotional, physical and psychological conditions e.g. deafness, dysphasia, depression, chronic pain, etc. and will require use of verbal and non-verbal communication tools. To champion standards of rehabilitation, working towards patient-centred goals to promote improved functional ability and independence. To deliver Physiotherapy treatment programmes using guidelines set by qualified Physiotherapists. E.g. patient education, exercise programmes or classes. To deliver treatment programmes using guidelines set by qualified Occupational Therapists to support patients E.g. Washing & dressing, transfer assessments, use of ADL equipment. Evaluate patient progress, reassess and if necessary following discussion with qualified Therapists alter treatment programmes within scope of practice. To ensure own competency prior to using any medical device e.g. equipment, hoists and mobility aids. Maintain accurate documentation both written and electronic in accordance with legal and Trust guidelines. To hold responsibility to all patients and work without direct supervision. To maintain a clean, tidy and safe environment and equipment Trusts premises, having due respect for Health and Safety. To use and apply clinical knowledge and experience to assess and manage clinical risk within the limits of own scope of practice. To work within infection control guidelines to ensure that therapy/treatment/care does not constitute a risk of infection either to the healthcare professional to the client or to any persons visiting/working in Trust premises. To support clinically other members of the team accordingly. To collect clinical data relevant to the service, as required. To achieve and maintain necessary competencies require to fulfil the role. Communication Welcome patients, relatives and visitors to the clinical area, providing assistance, support and information where required. Being aware of barriers to effective communication and the means to overcome them. To communicate effectively with patients, carers and relatives on an individual or group basis to maximise rehabilitation potential through verbal and non-verbal methods. This may require explanation, instruction, persuasion, motivation, negotiation and reassurance. Always introduce yourself in line with the Trusts privacy and dignity promises and the principles of good customer service. To answer the telephone when necessary in a polite, courteous manner and pass on enquiries to the registered professional. Communicate effectively within the multi-disciplinary team and other departments to ensure that patient care is well planned and coordinated. To be committed to a team approach in order to provide continuity and efficiency of service provision. To liaise with multidisciplinary team/colleagues/medical nursing staff as required. Attend formal handovers and receive frequent updates on patient programme plans. Report incidents, accidents and complaints as per Trust Policy and to the senior professional on duty, ensuring an open and transparent culture. Use the Trust information support system and other computer systems. Education, Training and Personal Development To ensure attendance at mandatory training sessions, i.e. infection control, resuscitation and manual handling training. To complete the Trusts Clinical Support Worker/Healthcare Assistant Induction programme. To participate in appraisals and personal reviews and work to achieve agreed set objectives. To undertake training as necessary for the development of the post and the relevance of the department including IT and clinical skills. To continue personal development in relation to identified objectives. Maintain up to date knowledge of changes in policies and procedures relevant to the post. Other To identify opportunities to improve standards in order to provide the best patient care within the available resources. Take all reasonable steps to ensure the safe keeping of patients property in accordance with Trust policy. Promote a professional, welcoming and uncluttered environment; keep all storage areas safe, clean and tidy. To share responsibility in the care and maintenance of all equipment in the clinical area including all equipment cleaning. Ensure all waste and soiled linen is disposed of in line with Trust policy. Participate in audit under the direction of the registered professional.

Principle duties will be amongst the following dependant on area of work on the day:- Perform Booking duties: Support the Booking Co-ordinators in contacting patients to attend appointments at short notice or when their appointments have to be cancelled or rescheduled if required. Accurately add patients to the appropriate inpatient or outpatient waiting list including processing inpatient booking forms and clinic outcome forms To book appointments and print off and send letters to patients i.e. confirmation letters, reschedule letters, did not attend letters as required Be aware of a patients 18 week pathway and the impact this will have when cancelling or rescheduling an appointment and ensuring the patient is informed. Perform Call handling duties as required: Answer telephone in an efficient, prompt and polite manner Make appointment bookings using PAS and the E-referrals application of all New and Follow-up appointments within set guidelines Contact patients to attend appointments at short notice or when their appointments have to be cancelled Deal with queries and liaise with the Dedicated Clerks and all grades of staff in relation to appointment queries or slot capacity issues and transfer callers to relevant extensions where necessary Liaise with reception staff, notifying them of patient cancellations on the day of clinic Arrange transport/Interpreters for follow-up appointments where necessary Keep documentation up to date including clinic codes Perform Registration duties as required: Register and change patient details which are incorrect on PAS inter trust transfer process Process Referrals and all aspects therein. Input referral data onto the PAS system/referral database as required incorporating RTT status Open and stamp post, check emails and distribute accordingly Print the e-Referrals Service referral letters Scan referral letters onto the relevant database Perform Cancer Services duties as required: To process 2 week referrals for set specialties Contact patients to attend appointments at short notice or when their appointments have to be cancelled Scan referrals onto the relevant database Alert team leader/ line manager if no capacity to book within 2 week guidelines Input data into the Cancer Database Run and check reports as and when required Perform Reception duties as required: View the Clinics prior to starting, make a note of any changes and pass this information to the nursing staff Check which waiting areas are designated for each clinic in the session Register patients onto the computer system, check their details and make any amendments as necessary i.e.: addresses, ethnic codes, telephone numbers etc. Print new labels for patient case notes with these updated details Relay to the patients on arrival details of any clinic delays and direct the patients to the appropriate designated waiting area Book follow-up appointments for patients and complete transport request forms as appropriate Outcome all clinic lists ensuring all data is recorded correctly i.e.: future appointments/codes and enter ad-hoc appointments onto database Find and enter necessary information for Missing Data and the Un-Outcomed report Take any outstanding appointment requests that require force booking to the Outpatient Booking Centre Locate Inpatients for Visitors and direct Patients & Visitors to other Hospital areas Establish new system procedures as required Participate in audits To perform any other duties commensurate with the grade, as directed by the Team Leader or Assistant Manager Outpatients Liaise directly with other unit departments to give or obtain information, including the reporting of maintenance or supply problems

Your new company

Your new company is a manufacturing company looking for an experienced customer service administrator who is fluent in German to join their team.

Your new role

Your new role will see you providing timely and efficient solutions for business customers to increase their understanding of all products and assist them in finding the best solution for their applications offering world-class customer service.

What you'll need to succeed

You will have 3 years of customer service experience, preferably in manufacturing. Excellent written/verbal communication skills as well as active listening and problem-solving. The ability to multitask, prioritise, and self-manage time along with experience using MRP and CRM systems.

What you'll get in return

In return, you will receive a competitive salary, as well as a good benefit package including a pension scheme, annual leave, onsite parking and a flexible working policy.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Support Worker
Various areas – service user’s homes (Leamington Spa, Nuneaton, Stratford Upon Avon, Rugby and surrounding areas within Warwickshire)
37.5 hours
£12 per hour + mileage allowance

I am looking for a Support Worker to work for a friendly and supportive Domiciliary Care business that specialises in providing high-quality care to people in the comfort of their own homes.
As a Support Worker you will ensure the Service Users lead fulfilling, valued lives and are encouraged to reach their full potential. Encourage and support the Service Users to access the community and take part in social activities and enjoy their hobbies. Assist with daily living skills and personal care, always ensuring the Service User`s safety and wellbeing


In this role you will:

• Ensure Service Users are at the heart of care delivery and that their wishes and preferences enhance their wellbeing.
• Support Service Users with all aspects of their day to day living, enabling them to enjoy the best possible quality of life.
• Have a high level of responsibility and duty of care required - most of the employee's work will be alone with the Service User/s in their home.
• Have compassion, good communication skills and a calm and caring manner essential for this important role.
• Ensure laid out Care Plans and other information on caring and supporting of Service Users are followed.
• Responsible for informing the Registered Manager of any changes in the needs of Service Users


For this rewarding role you must have:

• Minimum of 1 year experience in social care
• Care certificate or working towards completing one
• Proficient written skills to maintain all Care Plans/care records
• Communication skills enabling you to build rapport with people through establishing personal connections and showing interest in the service users’ lives
• Critical thinking skills and be able to adapt and address situations quickly
• Proactive and able to plan, develop, implement, and assess
• A full UK Driving Licence


For more information on this fantastic role, please call Elite Care on 01604 879345

Proud member of the Disability Confident employer scheme

McGinley Support Services are recruiting Shuttering Carpenters for HS2 sites in Birmingham area .

Requirements:

* Blue CSCS with Formwork ticket
*FRC experience required


RATE: £22.04 /hr. After 10 hours per day the rate increases 1x3. On weekends the rate increases 1x5.
HOURS: MON-FRI 10hrs/day
LOCATION: b46 post code
DURATION: Ongoing
CONTRACT: PAYE only.
Please call Dana ON 07775117847

As an equal opportunities employer McGinley Support Services (Infrastructure) Ltd is committed to the equal treatment of all current and prospective applicants. We actively seek applications from all sectors of the community and particularly encourage applications from women, those with a disability (that is permissible to a safety-critical environment) and ethnically diverse or ethnic minority candidates, as these groups are underrepresented throughout the construction industry.

Proud member of the Disability Confident employer scheme

Location: Alcester

Are you an experienced Customer Care Advisor looking for the next step in your career? We are looking for a Customer Care Coordinator to join our team. Supporting the Live-In Care service this role is an integral part of the success of the whole region.

As a Customer Care Coordinator you will manage and monitor the delivery of a high-quality care service with responsibility for the deployment and management of all our Live-In Carers. You will ensure that an exceptional and consistent service is offered to our customers while supporting the Live-In Relationship Manager in the day to day operations of their region.

Main Responsibilities:

• Manage customer and carer queries and action effectively and efficiently
• Provide Managers with up-to-date information on carer availability, contact information and support with queries
• Manage and maintain customer and carer files
• Schedule placements for carers ensuring customers and carers are effectively matched
• Support live in carers in their day to day roles
• Liaise with New customers to ensure all their needs are met
• There is no requirement to deliver hands on care in this role

Who you are:

The working environment is fast-paced and requires individuals that are driven, motivated, have strong customer service skills and can influence others. You will have experience of customer care, handling complaints and problem solving and be able to demonstrate attention to detail and strong organisational skills. You will also be proficient in Microsoft Word, Excel and be IT literate in several database systems.

In return we offer a competitive salary and the following benefits:

• 23 days annual leave rising to 25 after 2 years' service plus 8 days Bank Holidays
• Access to an Employee Assistance programme
• Free Blue Light Card
• Career development opportunities

Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.

Package Description: Shift: alternate weekends At Avery Healthcare we believe in caring for those who care for our residents; We recognise and celebrate our hard-working colleagues, supportingyour careerdevelopmentwith a variety of apprenticeships, and provide you with access to a range of leisure and retail discounts. We are nowseekingacompassionate,enthusiastic, and dedicatedindividualto join our friendly, award-winning team as Senior Care Assistant. ABOUT THE ROLE Your focus as a Senior Care Assistant will be tosupportand work alongside the Care team to deliver high standards of personal care, providing a safe, caring, innovative, open,supportive, andinclusiveenvironment for residents, visitors and staff. Other responsibilitieswillinclude: Monitoringthe wellbeing of each resident, being aware of any changeimpactingon care and care plans, ensuring that new needs aremet,and written records are amended to reflect any variation. Beinginvolved in the person-centred care planning process, by implementing,monitoring,and undertaking monthly evaluations. Supporting residents with their medication requirements. Undertaking staff supervisions and supporting staff with their development where required. Actingas a key point for contact with residents, theirrelativesand visitors, as well as health and social care professionals involved in their wellbeing, ensuring that any reasonable requests are actedupon,and concerns or complaints are escalated. ABOUT YOU To be successful in your application, youwill live our values of caring,supportive,honest, respectful, and accountable in all that you do. Our ideal candidatemust: Have an NVQ 3 or equivalent in care for care homes. Have 2 years experience working in similar care environment. Have the ability tocommunicate effectively both verbally and in writing. Have a positive attitude to both supporting and nurturing residents and staff. Be responsive and flexible to cover a range of responsibilities. ABOUT AVERY As one of the largestproviders of luxury elderly care homes in the UK, we believe that the lateryearsof our residents lives should be as enriching as any other. Our vision of creating meaningful livestogether is reached by the exceptional care and experience we proudly offer throughout our growing portfolio of over 100 care homes whilst establishing ourselves as the preferred choice forresidents and employees. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK.This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

Technical Support Engineer - Warwick
Up to £40,000
Hybrid Working
25 Days Holiday + Banks (Increasing with service)
Private Medical Insurance

The Role

• Providing technical engineering support to customers and field sales engineers
• Producing quotations
• Creating reliability reports to support customers
• Project managing product deliveries to customers

Key Skills and Experience

• Mechanical Engineering Qualification
• Motivated to be in a customer facing engineering role
• Ability to fault-find with customers over the phone
• Strong mechanical engineering experience

Salary, Benefits and Hours

• Monday - Friday (8.30 - 4.30) with 3 days hybrid working
• Up to £40,000 DOE
• 25 Days Holiday + Bank Holidays (Increasing with service)
• Private Medical Insurance

If you are interested apply now or get in touch with Jacob at Hunter Selection.

If you are interested in this position please click 'apply'.

Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors.

Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Health & Safety Officer
On-going contract - Inside IR35
Rugby

About the role
Assist with planning, implementation and monitoring the effectiveness of our Health and Safety policy and procedures. Manage the Health and Safety Coordinators; DSE assessors; Fire Marshalls; and First Aiders, championing their work to ensure competent, efficient, and productive delivery of objectives in line with prioritised health and safety cultural improvements

Responsibilities

• Support and audit local managers' health and safety management and liaise with the appropriate manager to ensure that issues are addressed within an appropriate time frame.
• Create action plans in response to audits and monitor delivery.
• Investigate Town Hall incidents and audit incident investigations for non-Town
• Hall incidents. Maintain an incident record database; analyse incident data to produce quarterly and annual reports for Management meetings.
• Develop and deliver competent effective and efficient health and safety training to staff (internal and external)
• Support Comms in maintaining an H & S folder on the extranet.
• Conduct regular inspections and audits of council's work sites and activities
• Work in partnership with the Safety & Resilience Team to develop best practice, such as monitoring of behaviours and cultures, while ensuring that we can still get the job done (risk aware not risk averse).

Qualifications and knowledge

• Extensive experience within Health & Safety Management
• Competent effective and efficient health and safety trainer.
• Nebosh Certificate Holder, but with a willingness to work towards NEBOSH Diploma
• Communication skills to deal with a range of people often using persuasion skills, including computer literate with a drive to support the digitalisation agenda.

If interested in the role, please contact me at moeez.muhammed@servicecare.org.uk or give me a call on 01772208967.

Providing effective reception support within a busy out-patients service, dealing with patient facing and clinical team queries, managing complex phone queries and providing comprehensive message taking. Accurate data inputting/management of our electronic care records system (Carenotes), managing clinic room bookings, sending appointment letters, scanning, uploading, printing, as well as other general day to day admin duties and the ability to exercise judgement and work unsupervised to meet deadlines. Skills and Experience:Knowledge and experience of Microsoft Office systems is essential whilst training will be provided for in-house systems and processes such as Carenotes, etc. You may be required to travel to attend training, for which travel expenses would be paid.

Are you a Plant and Vehicle Marshal looking for work?

Our client has been appointed by HS2 to deliver civil engineering works across a 225km section of the new high speed rail link between Euston and Birmingham, and we are proud to supply Plant and Vehicle Marshallers among many other skilled trades and labour across multiple sites and projects.

Presently, the scope of works include viaducts, shafts, tunnelling, road diversions, overbridges and over 100 million cubic metres of excavation, over the course of the next 2-4+ years. We have a lot of work ahead of us…are you the General Operative we are looking for?

We are also working on other numerous Major Infrastructure projects in Buckinghamshire, Hertfordshire, Northamptonshire, Oxfordshire. All of which are long term contracts.

Successful Plant and Vehicle Marshal in Birmingham [B46] will need:

• CPCS - A73:Plant and Vehicle Marshal
• Full UK driving license

Job Specifics:

• Pay Rate: £20.48 p/h PAYE direct
• Saturday/Sunday Overtime Rate is x1.5 (£23.04 p/h)
• Night Shift: 7pm - 5am

Benefits include:

• PAYE contract, weekly direct pay, long-term work
• Holiday pay - 29 days a year
• Continuous improvement scheme and upskilling on site
• Fantastic overtime rates

If you feel you are an experienced Plant and Vehicle Marshal and would like to work for a company that is committed to equal opportunities and are actively seeking applications from all walks of life. We look forward to receiving your application.

Email kai.hicks@mcginley.co.uk or call 07350 391443

As an equal opportunities employer McGinley Support Services (Infrastructure) Ltd is committed to the equal treatment of all current and prospective applicants. We actively seek applications from all sectors of the community and particularly encourage applications from women, those with a disability (that is permissible to a safety-critical environment) and ethnically diverse or ethnic minority candidates, as these groups are underrepresented throughout the construction industry.

Proud member of the Disability Confident employer scheme

Service Integration Specialist

At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7.

Reporting into the IT Services Lead, the Service Integration Specialist will focus on delivering service excellence by ensuring ITSM processes are created and followed, service levels are met and service availability is maximised. This role will mainly be working from home, with the occasional requirement to attend our Head Office in Warwick.

What you'll do:

• Creation, ownership and governance of all ITSM Service Operations processes across Telent ITCS


• Performance management and reporting of ITCS key SLA's/KPIs to the Business.


• Deliver monthly IT Service Management forums


• Lead and manage Telent IT Major Incidents and RCA processes confidently


• Lead and manage all ITSM processes including but not exclusive to; Incident Management, Change Control, Problem Management, Knowledge Management and Service Onboarding processes and best practice


• Define business communication plans for major incidents


• Major Incident Management lead on all critical incidents including OOH shift cover


• Provide subject matter expertise and leadership to the IT teams on ITSM best practice, fostering a collaborative and high-performance culture.

Who you are:

You will have proven experience in a similar role, with a sound knowledge of Incident, Problem, Change and Knowledge Management.

Key Requirements:

• Extensive experience of working in a Service Integration environment


• as service management lead, working in IT operations and designing/implementing ITSM processes/framework


• Demonstrable practical application of ITIL aligned with ITSM tools


• Excellent communication, collaboration and customer service experience


• Ability to challenge "status quo" and confidence in resolving major incidents


• Industry qualifications - ITIL

What we offer:

A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver.

We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work.

The additional benefits with this role:

• 34 days holiday, including public holidays, plus the option to buy or sell five days each year


• Company pension scheme


• A range of family friendly policies


• Occupational health support and wellbeing Portal


• Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme.

Learn more about Telent:

Click here for Telent Video!

Brilliance brought together.

Role: ICT Service Desk Operative
Location: Birmingham (onsite - 5 days a week)


Hays Technology is looking for a service desk analyst to join an exciting clients team.


What you will be doing:

• To provide instruction and advice to systems users via the telephone and remote support software
• To ensure that all incidents raise via the ICT service desk system are accurately and clearly recorded.
• To triage, categorise and prioritise all incidents presented via the employee self-service portal
• To ensure that all changes to systems user accounts, or user access rights, are accurately managed and recorded in the service desk ticket management solution.
• Ensure that all incidents are monitored according to the appropriate SLA or Support Agreement and that concerns are escalated as necessary.

What we are looking for:

• A graduate looking to start their it career or have previous service desk experience
• Good communication Skills
• Customer service experience
• Team working experience

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Experienced *Female Support Worker required for an 83-year-old lady who has a spinal injury living in the Nuneaton area.

The client requires a spinal injury support worker to provide a mixture of day-time and sleeping night support, shift pattern will be negotiated to suit the successful applicant.

The role involves attending to her needs as required, including personal care, medication management, bladder care and supra pubic catheter care.

The support worker must understand spinal injury and be trustworthy, well organised, flexible and able to work as part of an established team.

Working hours: up to 36 hours per week, comprising a mix of Early Morning, Day, Evening and Sleeping Nights.

Our client seeks someone who is well organised and flexible.

Rates of pay:

07:00am-19:00pm: £15.50 per hour Monday to Friday, £17.50 per hour Saturday and Sunday

Sleeping nights: 21:00pm-07:00am (10 hours paid) – Monday to Friday £132.50, Weekends £142.50

Bank holidays: £24.00 per hour

An NVQ Level 2 in Health and Social Care or equivalent is desirable. Otherwise, the applicant must be willing to undertake Care Certificate training.

All posts are subject to an Enhanced DBS Disclosure with Adult and Child Workforce Barring. Full training will be provided. A full driving licence is essential.

If you require any further information, please contact Recruitment on 01608 682522 or recruitment@ccmservices.co.uk

Job Reference KF/JW

NB: Community Case Management Services Limited are not the Employer

Woodside Group - Starbold Site, SouthamSEN Learning Support Assistant
Full time and Permanent, Term Time Only
£19,000 (actual salary)
To start as soon as possible

At Woodside we specialise in educating young people with an Autism Spectrum Condition (ASC). This is an exciting opportunity to join our expanding team and work in our wonderful school with our exceptional students and staff.

Your New Role:

We are currently looking to appoint a new Learning Support Assistant and join our amazing team at our unique outdoor setting to students aged 9-19 in our growing Warwickshire setting based in Southam on a full time, permanent basis.

The successful candidate will be responsible for providing proactive support in lessons and, where needed, taking instruction from the subject teacher to best progress the academic achievement of the students within the session. We are looking for practitioners who can build trusting relationships our learners, in order to work with them at all levels of emotional difficulty during sessions, downtime and transitions.

Outdoor learning is central in our provisions. The appointed candidate will need to be an advocate of outdoor learning, incorporating this into as many lessons as possible. You will also be delivering small group sessions at a base specifically crafted for a small group of students. This "homely" feeling enables us to nurture our students and provide them with the best education experience once we've successfully engaged with them emotionally and you will have a responsibility in supporting pupils in processing new information, which will be built upon a solid understanding of the student's manifestation of autism.

Experience:

The appointed candidates will have a minimum of 1 years' experience working with children and young people with Autism Spectrum Conditions.

Working Hours:

- Monday - Friday (08:30am-15:30pm)
- Term Time Only, 190 contact days
- 5 inset days

About The Woodside Group:

The Woodside Group mission is simple. To provide a safe, secure and therapeutic environment, where children with an Autistic Spectrum Condition can find enjoyment and happiness whilst accessing their own individual timetables. We support a range of ASC pupils from the ages of 11-19 and aim that each student reaches their full potential whether it be academic or vocational, and when they leave our provision, aged 19, they have clear pathway into a life, as independent as their abilities allow.

We are a growing community with a number of specialist sites located in Leicestershire, Warwickshire, Gloucestershire and Worcestershire with plans for expansion in the near future. This is a great opportunity to join a forward thinking and innovative group of schools where two of our provisions have been rated as OFSTED Outstanding.

We know that by putting each individual at the centre of their learning journey, we are able to craft a unique and fulfilling experience for each student that will allow them to independently contribute to society, embrace lifelong learning and achieve without a ceiling. If you're inspired by the prospect of being part of the Woodside team, then get in touch and start your journey with us today!

Informal visits and conversations about the post are most welcome. We encourage you to visit us to see for yourself the opportunities we can provide.

How to apply
For more information on how to apply, arrange a school visit and for a full application pack, please contact Hayley McDonagh or Mike Sherwin on the below details: Informal visits and conversations about the post are most welcome.

T: 07936 047 096
E:

Closing Date: TBC
Interview Date: TBC

Early enquiries and applications are encouraged as we may interview suitable candidates sooner.

Safeguarding:

Please ensure that you visit our website and read our Safer Recruitment policy before applying for the role.
∙ Woodside is committed to Keeping Children Safe In Education. Part of this position requires you to work closely with vulnerable young people, reporting to Designated Safeguarding Leaders pertinent information about the safety, welfare and wellbeing of students. Full training will be provided.
∙ You are not required to disclose convictions or cautions that are 'protected', as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). If you're not sure whether one of your convictions is 'protected', you can check here.
∙ If you accidentally provide information about 'protected' convictions or cautions, we won't take this into account. It is an offence to apply for the role if you're barred from engaging in regulated activity relevant to children.
∙ All appointments are subject to the satisfactory completion of pre-employment checks.
· Proof of address
· Two satisfactory references
· A completed application form (attached)
· Verification of your identity and right to work in the UK
· Confirmation of your teacher registration number (if applicable)
· A satisfactory Enhanced Disclosure and Barring (DBS) check.
· Verification of all listed qualifications
· Proof of vehicular business insurance

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk