Total 101 Senior Executive level Education / Training job vacancies in East Grinstead, West Sussex, Rh19 1AA

Senior Nursery Practitioner Required

Location: Balham High Road
Salary: Up to £26,500 per annum + benefits
Contract Type: Permanent
Hours: Full Time

Role Overview:

Randstad are seeking a Qualified (NVQ Level 2/3 or above) Senior Practitioner who is enthusiastic, hardworking, and genuinely loves working with children. As a Senior Practitioner, you will be key in providing excellent care and contributing to our children's educational journey in a positive and engaging manner.
This is a family-run business with decades of passion and commitment to providing high-quality care and education to children. Their nurseries offer bright, stimulating, and nurturing environments where children's growth and development are prioritized. With multiple locations across South West London, they foster strong team collaboration and a fun, high-ethics workplace culture.

Benefits:

• Additional leave.
• Company events.
• Pension plan.
• Discounted or free meals.
• Health & wellbeing programs.
• Referral bonuses.
• Sick pay.
• Excellent transport links.

Key Responsibilities:

• Act as a key person for a group of children, tracking and supporting their development.
• Plan and deliver age-appropriate activities to foster learning and growth.
• Create and maintain a safe and secure environment for children.
• Uphold and follow safeguarding procedures.
• Adhere to nursery policies and procedures.

Requirements:

• Qualified NVQ Level 2/3 (or higher).
• Professional, enthusiastic, and dedicated approach.
• Strong communication skills with children and adults.
• Ability to work effectively as part of a team.
• A genuine passion for working with children.

Training Provided:

• First Aid, Health & Safety, and Safeguarding Training.

Join us to make a meaningful impact on children's lives in a supportive, fun, and rewarding setting. If you're ready to bring your expertise and passion to our team, apply today!

Senior Nursery Practitioner Required

Location: Wandsworth
Salary: Up to £26,500 per annum + benefits
Contract Type: Permanent
Hours: Full Time

Role Overview:

Randstad are seeking a Qualified (NVQ Level 2/3 or above) Senior Practitioner who is enthusiastic, hardworking, and genuinely loves working with children. As a Senior Practitioner, you will be key in providing excellent care and contributing to our children's educational journey in a positive and engaging manner.
This is a family-run business with decades of passion and commitment to providing high-quality care and education to children. Their nurseries offer bright, stimulating, and nurturing environments where children's growth and development are prioritized. With multiple locations across South West London, they foster strong team collaboration and a fun, high-ethics workplace culture.

Benefits:

• Additional leave.
• Company events.
• Pension plan.
• Discounted or free meals.
• Health & wellbeing programs.
• Referral bonuses.
• Sick pay.
• Excellent transport links.

Key Responsibilities:

• Act as a key person for a group of children, tracking and supporting their development.
• Plan and deliver age-appropriate activities to foster learning and growth.
• Create and maintain a safe and secure environment for children.
• Uphold and follow safeguarding procedures.
• Adhere to nursery policies and procedures.

Requirements:

• Qualified NVQ Level 2/3 (or higher).
• Professional, enthusiastic, and dedicated approach.
• Strong communication skills with children and adults.
• Ability to work effectively as part of a team.
• A genuine passion for working with children.

Training Provided:

• First Aid, Health & Safety, and Safeguarding Training.

Join us to make a meaningful impact on children's lives in a supportive, fun, and rewarding setting. If you're ready to bring your expertise and passion to our team, apply today!

Senior Nursery Practitioner Required

Location: Raynes Park
Salary: Up to £26,500 per annum + benefits
Contract Type: Permanent
Hours: Full Time

Role Overview:

Randstad are seeking a Qualified (NVQ Level 2/3 or above) Senior Practitioner who is enthusiastic, hardworking, and genuinely loves working with children. As a Senior Practitioner, you will be key in providing excellent care and contributing to our children's educational journey in a positive and engaging manner.
This is a family-run business with decades of passion and commitment to providing high-quality care and education to children. Their nurseries offer bright, stimulating, and nurturing environments where children's growth and development are prioritized. With multiple locations across South West London, they foster strong team collaboration and a fun, high-ethics workplace culture.

Benefits:

• Additional leave.
• Company events.
• Pension plan.
• Discounted or free meals.
• Health & wellbeing programs.
• Referral bonuses.
• Sick pay.
• Excellent transport links.

Key Responsibilities:

• Act as a key person for a group of children, tracking and supporting their development.
• Plan and deliver age-appropriate activities to foster learning and growth.
• Create and maintain a safe and secure environment for children.
• Uphold and follow safeguarding procedures.
• Adhere to nursery policies and procedures.

Requirements:

• Qualified NVQ Level 2/3 (or higher).
• Professional, enthusiastic, and dedicated approach.
• Strong communication skills with children and adults.
• Ability to work effectively as part of a team.
• A genuine passion for working with children.

Training Provided:

• First Aid, Health & Safety, and Safeguarding Training.

Join us to make a meaningful impact on children's lives in a supportive, fun, and rewarding setting. If you're ready to bring your expertise and passion to our team, apply today!

The Research Assistant / Senior Research Assistant will conduct research in deep learning and Artificial Intelligence, perform experiments, and publish research papers in top-tier venues.

Qualifications & Experiences:

• Bachelor's / Master's degree in computer science, engineering, or a related field with a focus on computer vision, and an advanced level of understanding and expertise in the field.
• Proficiency in programming languages (Python)
• Familiarity with computer vision libraries and tools (such as OpenCV, TensorFlow, PyTorch) is essential.

Full time, fixed term until 31st December . Located on the Camperdown Campus at the School of Psychology
Exciting opportunity to join a world-leading Psychology department
Base Salary, Academic Level B/C $122,830 - $173,492 17% superannuation

About the opportunity
The School of Psychology at the University of Sydney is seeking applications from exceptional candidates for a Lecturer / Senior Lecturer in Behavioural Neuroscience . The successful candidate will be expected to establish a programme of independent research that will complement and enhance the School?s existing research strengths in behavioural neuroscience. They will also contribute to undergraduate teaching in behavioural neuroscience and related topics within the School of Psychology.
Your key responsibilities will be to:

conduct and publish high quality research in the field of behavioural neuroscience
apply for nationally competitive research funding (e.g. ARC/NHRMC)
provide high
... Click here to view more detail / apply for Lecturer/Senior Lecturer in Behavioural Neuroscience

**Telesales Executive**

**West Bromwich**

**Full-time, Monday-Friday**

**£23,000-£24,000**

**Position Overview:** We are seeking a motivated and enthusiastic Telesales Executive to join our clients team at their West Bromwich site. This full-time, on-site role involves making outbound sales calls, including cold calling, to generate and follow up on leads.

**Role Description:** Reporting directly to the Managing Director, the Telesales Executive will be an integral part of the sales team. Your primary responsibility will be to source and follow up on cold leads, engage with prospective customers, and convert these interactions into lasting customer relationships. Additionally, you will handle order processing, monitor ongoing orders, follow up on warm leads, and respond to sales inquiries.

This role is ideal for someone looking to advance their career in sales and offers a pathway to potentially grow into a Sales Manager position.

**Key Responsibilities:**


* Source and follow up on cold sales leads through outbound telephone calls.
* Follow up on warm leads and respond to sales inquiries.
* Enter and process sales orders in the companys systems.
* Respond to customer queries via email/telephone and resolve their issues promptly.
* Provide reports and analyses on sales, budgets, and performance.
* Develop and maintain a strong business network to increase sales, including utilizing social media channels.
* Assist the Managing Director and Sales Managers in executing the company's marketing strategy.
* Support the Operations team with daily tasks and provide coverage for the Production Assistant as needed.
* Become a Super User of the companys software systems, offering support across the business.

**What Were Looking For:**


* Strong resilience and a fearless approach to cold calling.
* Innovative thinking and the ability to overcome objections.
* A proactive, problem-solving attitude.
* Excellent communication skills and the ability to work well within a team.
* A good understanding of marketing (training can be provided).
* Familiarity with business social media channels such as LinkedIn.
* A positive attitude towards personal and professional growth.
* A-Level education or equivalent.
* Strong attention to detail.
* Exceptional customer service skills.
* Ability to thrive in a fast-paced environment.

**Benefits:**


* Performance-based bonuses.
* Benenden Health private healthcare.
* Workplace pension scheme.
* 25 days of holiday plus bank holidays.

If you have the drive and determination to excel in a sales role and are eager to develop your skills in a dynamic environment, we encourage you to apply for this exciting opportunity.



We operate from several prime locations in the area and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job roles: Good In/Goods out, Stock Control, Warehouse Manager, Production Planner, Freight Forwarder, Transport Planner, Transport Manager, Buyer, Purchasing Assistant, Material Controller, Operations Manager.

We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.

#INDOLLIE24

Roles & Responsibilities

- Teach and train individuals in the art of Muay Thai.

- Lead engaging and effective classes for students of various skill levels and ages.

- Provide technical instruction and individual feedback on techniques.

- Ensure safety and injury prevention during training sessions.

- Evaluate student progress and develop individual training plans.

- Create structured training programs tailored to different skill levels.

- Foster a positive and motivating training environment.

- Maintain equipment and facilities.

- Stay updated on industry trends and continue personal development.

- Possess strong communication, interpersonal, and organizational skills.

You will be required to:

• Perform pre-flight operations and post-flight operations on all training devices and complete the necessary documentation.
• Perform all preventive maintenance works and corrective maintenance works on all training devices as assigned.
• Respond to customers' training needs in a courteous and timely manner to ensure that the required reliability and availability of all training devices are met consistently.
• Adhere to AST’s quality standards.
• Assist in diagnosis on all training devices to isolate mechanical or electrical faults and repair faulty components where possible.
• Assist in the modification and upgrading of simulators training devices and related system components, devices, hardware, and software.
• Assist in running Qualification Test Guides.
• Perform logistical/administrative duties as demanded, including updating of technical documentation or logistical information.
• Perform housekeeping functions to maintain the simulator, training devices and related components.
• Make spare parts requests, shipping and receiving of parts and components.
• Assist and participate in national aviation authorities’ evaluations.
• Perform task to support our team as required.

You would ideally possess:

• Diploma or University bachelor’s degree in an engineering field (Aviation, Electronics, Automation, Mechanical etc).
• 1 to 2 years of relevant experience.
• Ability to work in a dynamic environment on a 12 Hour rotating shift (Day/Night) roster.
• Ability to read technical drawings and schematics of electronics, electrical and mechanical systems.
• Analytical thinking, with a high level of responsibility and ownership.
• Ability to work independently as well as in a team and have a result-oriented mindset.
• Experience in using and repairing PLC, electronics and computer equipment is advantageous.
• Experience in working with simulators or a similar field is advantageous.
• Ability to commence work immediately or within short notice is preferred.
• Entry Level is welcomed.
• Able to work 12 hours shift.

(Senior) Clinical Research Associate 

Are you a Clinical Research Associate or Senior Clinical Research Associate looking for a new and exciting challenge with opportunity for ongoing support and growth? Are you looking for a career and not just a job? Then we have the role for you!

Why join the IQVIA CRA team?

Included in Fortune 500 world's most admired company list for 2021.

Leader in adopting new ways of remote working in collaboration with key investigator sites.

Smooth onboarding process with your own dedicated onboarding specialist to guide you through your first few weeks in collaboration with your new line manager and CRA buddy.  Your dedicated onboarding specialist will be available to help you navigate through your first few weeks thus ensuring a smooth start to your new role.

World class training platforms and extensive resources to upskill in numerous areas including therapeutic knowledge, soft skills & technical skills.  Regular and ongoing training provided as part of your development.

Opportunities to move into variety of different roles within R&D or the commercial business.  So if you dream of progressing your career to include Project Management, Line Management, Quality Management, Regulatory and Start Up or helping clients bring their product to market faster, then IQVIA is the company for you.

We offer a Project Management Gateway program for future project management and project analysist roles where you will be mentored by an existing project manager/project management analyst on a range of tasks.  

 Opportunity for mentoring and developing junior CRAs taking part in our unique CRA Development program.

Philosophy of promoting from within as first choice. Over 40% of new roles in the past year were filled with existing staff.

Opportunity to work as a CRA in the site management department or switch to a dedicated Sponsor model (or vice versa) should you wish to vary your CRA experience. 

Our stand-alone Biotech Delivery Unit focusses on mainly early phase oncology and healthy patient volunteer studies offering you the chance to expand your skills in these exciting areas.

Experienced and stable line management team who focus on outcomes to guide you on your individual CRA journey - wherever it may take you.  

Enormous flexibility for when, where and how work is done.

To apply for one of our fabulous roles you must meet the following minimum criteria:

Degree in life sciences
Minimum 3 years’ experience independent monitoring experience
Previous Clinical Research Associate experience
Solid knowledge of ICH GCP
Knowledge of regulatory environment
Sound knowledge of technology

Salary ranges depending on experience from $100,000 - $155,000 AUD salary package + super.

Want to know more then please reach out to our Talent Acquisition Team on - 02 9805 6800.

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at  https://jobs.iqvia.com

Carbon Capture Composite Materials

Recruitment for Research Assistant / Research Engineer / Senior Research Assistant

A research assistant position is available at the Singapore University of Technology and Design. The successful candidate will work on the design and synthesis of composite materials for carbon capture applications. The research assistant should have experience in composite material synthesis and fabrication using solution chemistry methods. Desired skills include demonstrated experience with solution-based chemical synthesis, surface functionalization of materials (e.g., ligand exchange, polymer grafting), or polymeric composite fabrication methods. Additionally, the research engineer will also be working closely with the engineering team to implement an innovative gas separation system. The research engineer will also be involved in the development of customized lab-based and field tests to evaluate the performance of the material.

Job Requirements:

• Possesses a Bachelor or Master’s degree in Chemistry/Materials Science/Chemical Engineering or relevant field
• Excellent written and oral communication in English
• Able to work and learn independently and in teams in a multidisciplinary setting
• Possess a high level of personal initiative and motivation

Specific Responsibilities

• Fabrication and characterization of materials
• Lab-based and field tests of composite systems
• Assist with research lab maintenance and safety, as well as managing of lab equipment
• Drafting of professional reports and presenting results to the research team on a regular basis

How to Apply

Applicants should send the following documents:

1. curriculum vitae,
2. two references and
3. a writing sample or examples of any published works including final year projects or thesis to Prof. Mei-Chee Tan, meichee.tan@sutd.edu.sg

We have several available postdoctoral and research assistant positions at the Singapore University of Technology and Design (SUTD) to work in the area of Robotics. This position focus on supporting the design of algorithm for various robotics applications.

Qualification:
- Relevant Degree in Electrical Engineering, , Mechanical Engineering, Robotics, or related areas
- Strong hands on experience Preference will be given to those with prior robotics project experience such as:
1) SLAM;
2) ROS;
3) Sensor fusion;
4) Machine Learning;
5) Mobile platforms (eg: wheeled robots, legged robots); and
6) Manipulators

Applications, assembled as a single PDF file, should contain a complete resume, full list of publications, as well as the names and contact information of up to three references.

Interested applicants may send his/her CV to Assoc/Prof U-Xuan Tan via email ( uxuan_tan@sutd.edu.sg ). Review of applications will continue until the position is filled. Only shortlisted candidates will be notified.

About The Company
At Salutem Care and Education, we are passionate about fostering a warm and supportive environment. Our talented team is committed to delivering exceptional care, guided by our core values in everything we do. Join us and be a part of a community that truly cares.
Our Core Values:
➡️ Supportive: Helping everyone reach their full potential.
➡️ Ambitious: Striving for the best outcomes.
➡️ Loyal: Prioritising our staff and the people we support.
➡️ Unique: Innovating without compromising quality.
➡️ Transparent: Fostering openness and mutual respect.
➡️ Engaging: Partnering with everyone involved.
➡️ Meaningful: Offering fulfilling opportunities.

Why Choose Us?
✅ Emotional Support: 24/7 Employee Assistance, mental health resources, meditation apps, and bereavement support.
✅ Medical Support: Free Online GP access, Health Cash Plan, Cancer Cover, and Menopause support.
✅ Financial Support: Flexible pay with Wagestream, utility bill savings, Money Helper, and Life Assurance.
✅ Physical Support: Online workouts, Cycle to Work scheme, gym discounts, and National Trust activities.

Still not Convinced?
⭐ Top Employer Recognition: Salutem Care and Education is honored to be acknowledged by the Top Employers Institute as one of the premier employers in the UK.
⭐ Disability Confident Commitment: We strive to create an inclusive workplace for disabled individuals. Our commitment goes beyond compliance, fostering an environment where every unique talent is valued and can thrive.
⭐ Top 50 Inspiring Workplace: We are recognised for our commitment to a PeopleFirst culture, integrating key elements such as culture, purpose, leadership, wellbeing, inclusion, employee voice, and experience.


About The Role
Alderbury is a 5-bed bungalow based in beautiful Wiltshire, supporting adults with learning disabilities, down syndrome, physical disabilities and epilepsy to live their best life! The individuals we support include John who loves fishing and takes frequent trips out to catch the fish of the day. He loves going into town and having his hair cut, and loves to people watch too. Nicky loves going to the hairdressers and regularly visits the day centre - she loves a good pamper and getting her nails done! We support everyone to visit the the local pub for lunch, go on days out to the park, visiting Longleat and going into town.
As a Senior Support Worker, you’ll be instrumental in providing high-quality, enabling care, facing new challenges and rewards daily. Your leadership and expertise are key to our success. Key Responsibilities

- Develop and maintain detailed, person-centered support plans that promote health, wellbeing, relationships, and diversity, while ensuring compliance with legal and safety standards.
- Implement robust activity plans that encourage autonomy, new experiences, and flexibility, regularly engaging with individuals to seek their views.
- Support individuals in financial planning, medication self-administration, and regular health reviews, adhering to the Mental Capacity Act principles.
- Tailor the environment to meet individual needs, ensuring Health and Safety policies, including Fire Safety, are followed.
- Recruit and manage staff through robust induction, supervision, and training processes, ensuring person-centered schedules and personal development plans.
- Deliver outstanding care and support by adhering to Salutem's Quality Assurance framework, embodying core values, and managing incidents according to policies.

Apply Today!
Ready to make a difference? Join us at Salutem Care and Education as a Senior Support Worker, where your leadership and compassion will help shape brighter futures.
If you're passionate about delivering exceptional care and want to be part of a supportive, dynamic team, we’d love to hear from you. Apply today and take the next step in your rewarding career journey with us!

Job Title: Training & Project Executive (Creative)

Job Description:

We are looking for a Training & Project Executive (Creative) to join our team and oversee projects within our creative social enterprise, which includes gifts, floral arrangements, and hamper packing. The ideal candidate will have a passion for social impact, and the ability to train and support beneficiaries in their personal and professional growth.

Key Responsibilities:

• Project Planning & Execution:
• Develop and implement work procedures to ensure the smooth execution of creative projects.
• Collaborate with sales and operations teams to manage manpower, project timelines, inventory and logistics.
• Supervision & Training:
• Oversee the quality control (QC), packaging, and crafting of gifts, floral arrangements, and hampers.
• Train and guide beneficiaries in creative tasks such as gift-making and hamper packing.
• Beneficiary Management:
• Conduct intake assessments to evaluate the needs and goals of beneficiaries.
• Design and implement effective training plans to support their personal and professional development.
• Progress Monitoring:
• Regularly monitor and evaluate the progress and development of trainees.
• Ensure that trainees meet their personal and professional development goals.

Requirements:

• Preferred experience in project management, training, and mentoring.
• Passion for social impact, particularly working with beneficiaries in creative enterprises.
• Ability to collaborate effectively with cross-functional teams.
• This role is perfect for someone who enjoys blending creativity with a social mission, and who thrives in a dynamic, collaborative environment.

Description

We are Rokt, a hyper-growth ecommerce leader. We enable companies to unlock value by making each transaction relevant at the moment that matters most, when customers are buying. Together, Rokt's AI-based relevance Platform and scaled ecommerce Network powers billions of transactions. In December 2022, Rokt’s valuation increased to $2.4 billion USD, allowing us to expand rapidly across 15 countries.

The Rokt engineering team builds best-in-class ecommerce technology that provides personalized and relevant experiences for customers globally and empowers marketers with sophisticated, AI-driven tooling to better understand consumers. Our bespoke platform handles millions of transactions per day and considers billions of data points which give engineers the opportunity to build technology at scale, collaborate across teams and gain exposure to a wide range of technology.

At Rokt, we practice transparency in career paths and compensation.

At Rokt, we believe in transparency, which is why we have a well-defined career ladder with transparent compensation and clear career paths based on competency and ability. Rokt’stars constantly strive to raise the bar, pushing the envelope of what is possible.

We are looking for a Senior Machine Learning Engineer

Compensation: $190,000-$235,000 including superannuation, plus employee equity plan grant & world class benefits.

As a Senior Machine Learning Engineer, you are someone who has significant expertise in both machine learning and software engineering. You will be working with our engineering and product teams to design, build and productionise proprietary machine learning models to solve different business challenges including smart bidding, lookalike modelling, forecasting, etc.

About the Role:

-Collaborate closely with product managers and other engineers to understand business priorities, frame machine learning problems, and architect machine learning solutions.
-Build and productionise machine learning models including data preparation/processing pipelines, machine learning orchestrations, improvements of services performance and reliability and etc.
-Contribute and maintain the high quality of the code base with tests that provide a high level of functional coverage as well as non-functional aspects with load testing, unit testing, integration testing, etc.
-Keep track of emerging tech and trends, research the state-of-art deep learning models, prototype new modelling ideas, and conduct offline and online experiments.
-Share your knowledge by giving brown bags, tech talks, and evangelising appropriate tech and engineering best practices.

Requirements

About You:

-PhD in Machine Learning
-Extensive knowledge in and experience with some of the following areas - Bayesian methods, Recommender systems, multi-task modelling, meta-learning, click through rate modelling or conversion rate modelling.
-3+ years of industry experience in building production-grade machine learning systems with all aspects of model training, tuning, deploying, serving and monitoring.
-Experience with Kubeflow (or similar), Tensorflow and Feature Store in a production environment is a massive plus.
-Bonus points if you are familiar with any of the following architectures or have experience with the models mentioned in this DCNV2, MMOE, Deep & Wide, ESMM, xDeepFM, and GDCN.

Benefits

About Rokt’stars:

As a mission-driven, hyper-growth community of curious explorers, our ambition is to unlock the full potential in ecommerce and beyond. Our bias for action means we are not afraid to quickly venture into uncharted territories, take risks or challenge the status quo; in doing so we either win or learn. We work together as one aligned team never letting egos get in the way of brilliant ideas. We value diversity, transparency and smart humble people who enjoy building a disruptive business together. We pride ourselves on being a force for good as we make the world better.

About The Benefits:

We leverage best-in-class technology and market-leading innovation in AI and ML, with all of that being underlined by building and maintaining a fantastic and inclusive culture where people can be their authentic selves, and offering a great list of perks and benefits to go with it:

Accelerate your career. We offer roadmaps to leadership and an annual $5000 training allowance
Become a shareholder. Every Rokt’star gets equity in the company
Enjoy catered lunch every day and healthy snacks in the office. Plus join the gym on us!
Extra leave (bonus annual leave, sabbatical leave etc.)
Work with the greatest talent in town
See the world! We have offices in New York, Seattle, Sydney, Tokyo and London
We believe we’re better together. We love spending time together and are in the office most days (teams are in the office 4 days per week). We also get that you need to balance your life and your commitments so you have the flexibility to manage your own hours and can spend up to a week of every quarter working from anywhere.

If this sounds like a role you’d enjoy, apply here and you’ll hear from our recruiting team.

Northgate Lighting in Leeds are recruiting for an Apprentice Customer Service Executive/Order Processor. The successful candidate will work towards completing a Level 2 Customer Service Practitioner apprenticeship over the duration of 17 months.

Job Details:
1. Being the first point of contact for customers wishing to return an item and applying prescribed procedures effectively.
2. Answering incoming customer calls, dealing with their queries.
3. Answering customer emails.
4. Providing customer support.
5. Dealing with sales issues and customer complaints, investigating the detail and providing suitable and timely response to all queries.
6. Speaking with suppliers, chasing orders.
7. Working with manufacturing department to make sure customers’ requirements are met.
8. Dealing with returns, faulty or damaged items.
9. Contacting Customers relating to returns/faults/damages and obtaining information to speed the process.
10. Managing delays.
11. Making sure customers’ orders are fulfilled on time and any issues solved promptly.
12. Dealing with carriers and transportation.
13. Organising proof of deliveries.
14. Working closely with warehouse team regarding customers’ orders.
15. Attending monthly Group Customer Service meetings.
17. Assessing the issue, investigating the detail and providing suitable and timely response to all queries.
18. Escalating to Customer Service or Service Improvement Manager when necessary to ensure effective and timely service at all times.

Requirements:
Computer Skills – Microsoft Word, Excel, and Outlook.
Excellent Communication, both with customers and suppliers, within face to face meetings, and over email and telephone.
Ability to work as part of a team & independently.
Managing of own workload to achieve deadlines, working within a fast paced environment.
Highly IT literate, especially in Excel.
Previous knowledge of the lighting industry is advantageous however full training will be provided
Knowledge and use of CRM system, and Microsoft Dynamics NAV
Ability to prioritise heavy workload
Ability and willingness to work hours as required to complete the task.
Previous experience working in a customer service / sales environment.

Hours of work:
Monday - Friday 8:30am - 17:00pm with a 30 minute unpaid lunch break - 40 hours per week

Proud member of the Disability Confident employer scheme