Total 4 Senior Executive level Education / Training job vacancies in Ho Chi Minh

At NIQ we are committed to helping our clients grow through a comprehensive understanding of consumer behaviour, and by leveraging on ongoing innovations in technology. Our work helps our clients set growth strategies, and determines what products or services you ultimately see in the market and how our clients drive their marketing and trade strategies. 

We are seeking out a self-motivated researcher, who is equally comfortable working independently and as part of a team managing local, regional and global studies. The role comes with an opportunity to work across a diverse range of sectors, categories, markets and business issues - and with a lot of autonomy to apply own thinking and expertise to design and execute Qualitative research projects. 

RESPONSIBILITIES 

• Actively drive issue-based analyses, deliver proactive insights, and build effective analytical presentations and consultative storytelling to clients with insightful and actionable recommendations. 
• Deliver three aspects of actionable insights KPIs: (1) quality of data, (2) quality of analysis and (3) quality of delivery (incl. reporting and presentation). 
• Build strong relationships with clients through empathetic understanding of clients’ needs/requirements and consultative advisory. 
• Assist in driving continuous innovation and leverage new techniques and technologies into the field of qualitative research.

ABOUT YOU 

The Senior Executive for Qualitative Research, Consumer Insights assists the Consumer Insights at NIQ in leading the qualitative research team and is responsible for supporting the quality of research output as well as the engagement & client management of the practice area. He/she should be recognized and seen as having a strong interest in Qualitative research. Experience of working with (or previous academic studies within) Ethnography, Semiotics, Design thinking, UI/UX are also valuable to the role.

The KMS Learning and Development (L&D) team is looking for someone who is passionate about helping others learn and realize their potential while developing his or her own career in Learning and Development.

Key Responsibilities

The Learning and Development Executive participates in delivering L&D programs, activities and L&D operations.

Implement L&D programs and activities

• Manage and communicate L&D program information.
• Manage resources for L&D programs.
• Prepare and organize training activities, including opening engagement and interaction activities.
• Collect and analyze data, creating L&D reports as guidance/templates for evaluation, including post-learning and 360-degree feedback.
• Monitor the progress and cost of training courses and programs.
• Support and respond to employee queries about L&D programs.

L&D Operations 

• Manage and convey information related L&D in corporate operations.  
• Handle full-cycle L&D service transactions as assigned by service owners
• Input and maintain data on L&D tools and related systems, including attendance, feedback, training results and learner evaluations.

Design L&D program and activities (as a plus)

• Coordinate with internal trainers and external vendors to develop training courses and programs
• Design learning experience, content, and evaluation for complex/new activities
• Design and distribute training reports for management

Perform any other duties or tasks as needed by the Line Manager

We are looking for AI Engineers who will support our research efforts, explore AI technology and finding solution for integration AI into Software Development Life Circle and Banking Product. As an R&D Engineer, you will be responsible for designing, developing, and testing new technologies, as well as collaborating with cross-functional teams to ensure successful implementation. The ideal candidate is a creative problem-solver with a deep understanding of AI and emerging technologies, as well as experience in software development and engineering.

Job Responsibilities

• Research, design, implement, and test AI models and technology that support Engineering and Business needs.
• Work with the Technical Lead and R&D team to develop a deep understanding of the Engineering and Business requirements.
• Collaborate with cross-functional teams, including Delivery, Data/ML, and Platform teams, to identify opportunities for AI in Engineering and Business.
• Develop AI solutions and technology that support the Engineering and Business goals of the organization, including: AI for Engineering (e.g code generation, bug detection and correction, code review, code optimization, test case generation, bug detection, test data generation, and security testing…)
• Develop PoCs and prototypes to validate the feasibility and effectiveness of AI solutions & new technology.
• Continuously improve the performance and scalability of AI models.
• Analyze and interpret data to gain insights and inform technology development.
• Stay up-to-date with the latest advancements in AI and emerging technologies and apply them to Engineering and Business needs.

Strong communication skills in English, excel in working with stakeholders, and have a keen interest in exploring business opportunities and delivering compelling presentations.

Technical Expertise:

• AI/ML Solutions: Expertise in developing and integrating AI/ML solutions for end-to-end systems (MLOps).
• AI and LLM Frameworks: In-depth knowledge and hands-on experience with LLM frameworks (e.g., Langchain) and LLM models (e.g., OpenAI, Cohere, Hugging Face).
• Software Development: Extensive experience in software development, particularly in programming and microservice architecture. Proven track record of building end-to-end systems and integrating AI applications to deliver comprehensive solutions.
• Programming Languages: Proficient in Python and other languages commonly used in AI and software development.
• Cloud Computing: Experience in distributed systems and cloud computing.
• Methodologies: Solid understanding of SDLC and Agile methodologies.

Mindsets and Skills:

• Product Mindset: Focused on delivering valuable products that meet user needs.
• Data-Driven Mindset: Committed to making decisions based on data analysis.
• Automation Mindset: Passionate about automating processes to enhance efficiency.
• Problem-Solving: Exceptional analytical and problem-solving skills.
• Teamwork and Independence: Capable of working independently as well as part of a team.

Additional Experience:

• Banking and Finance: Experience in the banking or finance industry is a plus

• Performance bonus up to 2 months
• 13th month salary pro-rata
• 15-day annual leave+ 3-day sick leave + 1 birthday leave + 1 Christmas leave
• Meal and parking allowance are covered by the company.
• Full benefits and salary rank during probation.
• Insurances as Vietnamese labor law and premium health care for you and your family without seniority compulsory
• SMART goals and clear career opportunities (technical seminar, conference, and career talk) - we focus on your development.
• Values-driven, international working environment, and agile culture.
• Overseas travel opportunities for training and working related.
• Internal Hackathons and company's events (team building, coffee run, blue card...)
• Work-life balance 40-hr per week from Mon to Fri.

Maintain a client service orientation by managing day-to-day administration of client service / sales activities and coordinating on analysis and reporting of assigned research projects.

Responsibilities

1. Client Servicing

• Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management
• Serve as primary contact to junior level client contacts on ad-hoc analyses and understand and respond to questions on content, basic data issues/questions, report generation, etc.
• Assist senior staff in delivering quality services to clients and ensure the services provided to clients are timely and precise according to client business needs and specifications and at the same time meeting the company's quality standards
• Unsupervised on-site presence which includes responsibilities on data requests, technical basic support and analysis
• Assist in sales activities in conjunction with senior staff in terms of preparation of proposal and credential presentations
• Communicate client needs to appropriate team members
• Provide "in office" research, administrative and operational support to senior staff
• Be directly accountable for work conducted for their nominated clients in terms of analyses, charting, etc.
• Ensure client service deliverables are aligned with the regional client service standards

2. Functional / Technical

• Maintain an accurate and up-to-date knowledge on research techniques and applications
• Provide value-added analyses and respond to special requests
• Integrate multiple data sources to answer business issues
• Manage assigned project independently
• Perform quality checks on all reports for alignment to request, accuracy and correctness
• Ensure standard operating procedures within area of responsibility are observed
• Recommend improvements in work processes within area of responsibility

3. Client Relationship / Management

• Proactively develops client relationships by making efforts to listen to and understand the client; anticipating and providing solutions to client needs; giving high priority to client satisfaction
• Acknowledges both internal and external clients
• Follows through on client inquiries, requests, complaints
• Keeps client up-to-date about progress of projects
• Monitors client satisfaction
• Distributes helpful information to clients
• Gives friendly, cheerful service
• Takes responsibility for action
• Demonstrates discretionary effort to help or serve others

A Little Bit About You

You have knowledge of statistics and multivariate analysis. You also have knowledge of FMCG industry / research techniques and methodologies.