About Us:
Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world.
Job Description:
Business Title: Credit and Collections Manager
Position Type: Regular, Full Time
Location: St. Louis, MO
Reports To: Accounts Receivable Shared Service Leader
Position Description:
Partner with the AR Shared Services Leader to design and implement processes and reporting associated with extending credit, managing credit, and executing AR collections for Barry-Wehmiller group customers within shared services scope of coverage. Coordinate and execute collections strategies, monitor daily collection efforts, support collectors in the resolution of past dues, and produce associated status reporting. Facilitate AR collections status update meetings for divisions we serve, ensuring information needs satisfied and escalations are prioritized and resolved. Identify common themes and root causes of past due AR, recommend corrective actions, and execute as approved. Continuously improve collections related measurement systems used to report SLA service delivery. Develop and mentor team, organize daily efforts to the achievement of SLA performance requirements past due reduction targets.
Principal Duties and Responsibilities (Essential Functions):
- Coordinate and execute collections strategies to accelerate collections timeliness and effectiveness.
- Monitor daily collection efforts, support collectors in the resolution of past dues. Serve as a path of escalation for collectors when customers are unresponsive.
- Set collections priorities as agreed upon by the AR Shared Services Leader.
- Identify common themes and root causes of past due AR, recommend corrective actions, and execute as approved.
- Standardize credit and collections related processes (where appropriate).
- Facilitate AR collections status update meetings, ensuring information needs are satisfied and escalations are resolved.
- Ensure collection efforts (contacts) are accurately logged. Improve the process to enable ease of completion and quality of information capture.
- Ensure bi-weekly customer statements are created and distributed.
- Ensure customer order hold review and releases occur based on agreed daily divisional schedules. Complete this activity in the absence of team members when necessary.
- Manage and report on customer status. Recommend customer holds and suspensions, execute as approved, and seek payment on past due invoices as part of the hold and suspension process (when appropriate). Ensure sales teams are aware of customer status and past dues.
- Make and approve credit recommendations for new and existing customers.
- Recommend bad debt write-offs. Ensure reserving occurs when needed, and reserved flags are accurately maintained in the AR subledger.
- Contribute to monthly SLA performance reporting for credit and collections related SLA agreements.
- Maintain a people-centric performance management environment where collaboration and team problem solving is the norm.
- Review and approve time off requests and timecards. Ensure coverage of daily activities is maintained.
Job Specifications:
- Proficient with Microsoft Office suite products, with emphasis on excel.
- Effective communication skills (verbal and written).
- Maintain positive and professional interactions with BW group customers and divisional customers.
- Ability to solve problems by addressing root causes, not symptoms.
- Ability to identify and eliminate sources of waste.
- Comfortable working in a fast-paced and dynamic environment.
- Strong prioritization, delegation, and management abilities.
- Ability to interpret credit reports and make data driven credit recommendations.
- Skilled at creating and delivering concise status updates.
Required Education and Experience:
- At least 7 years’ experience with credit and collections management and knowledge of the full order-to-cash cycle is required.
- Bachelor’s degree in the areas of Finance or Accounting preferred.
- Infor XA, Infor Visual, and Cashbook knowledge a plus.
- NACM accreditations such as CBA, CBF, CCRA, or CCE are desired, not required.
Supervisory/Responsibility:
Manager. 5-8 direct reports
Work Environment:
This is an office position.
Position Type:
Full-time salaried
Travel:
<= 20% travel expected for this position
Physical Demands:
The physical demands described here are representative of the those performed in the job duties. The employee sits at a desk and uses a computer for prolonged periods of time. Performing the role frequently uses close vision, speech, hearing, and dexterity to operate office equipment. The employee must occasionally lift and/or move up to 15 pounds.
Disclaimer:
The above information is designed to indicate the general nature and level of work performed by employees within this classification. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this job. This job description is subject to change at any time.
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At Barry-Wehmiller we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. We know that our differences often can bring about innovation, excellence and meaningful work—therefore, people from all backgrounds are encouraged to apply to our positions. Please let us know if you require reasonable accommodations during the interview process.
Barry-Wehmiller is an equal opportunity employer. M/F/D/V This organization uses E-Verify.
Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and/or skills assessments.
Company:
BW Corporate US