Total 6 administrative clerical job vacancies in Finance / Banking / Insurance category in london wc2b 6aa

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

The Royal Free London Foundation NHS Trust, an organisation with a real sense of community we actively support and develop our staff to ensure our patients receive the best quality care. Join our team and support our vision of delivering the right care first time, every time.

We are looking to recruit experienced admin staff to work across all grades on a bank basis.

Please note, you must have admin experience in order to proceed with joining our Bank.

Here at the Royal Free we are keen to grow our existing team of Bank Admin Staff and are looking for Admin and Clerical workers on an ‘as and when’ basis, across all sites.

***If you have applied within the last 6 months and were unsuccessful, then as a previous applicant you need not apply.***

We are currently looking for people with experience in;
• Bed management
• CERNER patient records system
• Healthcare Operations management
• Ward Clerking
• Logistics
• Customer service via the phones
• PA

We have roles on all our sites at Hampstead, Enfield and in Barnet.

In general you will also be computer literate with experience of Word and Excel, and able to maintain the confidentiality required in working in a patient environment.

Successful candidates will be expected to work across the trust, providing services in a professional, efficient, friendly and polite manner, in line with our ‘world class care’ philosophy.

If all of the above sounds appealing and you want to help us out then please make an application.

We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident employer and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification). In order to facilitate applications from all members of the community the Trust is able to offer services including Braille Applications and Interpreting Services.

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.


This advert closes on Thursday 5 Sep 2024

Answering the telephone, dealing with queries, taking telephone messages and relaying them to the appropriate person/people/division Responding to email queries and passing to the relevant departments/people/division concerned Filing Photocopying/Scanning Accurate Data entry Making appointments over the telephone and in person using system based booking facilities Accurate record keeping Any other general office duties Prioritisation

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

Roles and responsibilitiesHomecare Administration To follow all homecare policies and procedures to enable the day-to-day running of the homecare office. To feedback and update in line with changes to systems as directed by the TLHCMHC. Open and organise post and action appropriately as agreed with the TLHCMHC. Regular checking of generic homecare email and escalating problems/queries appropriately. Accurately enter details of Homecare enquiries onto a database in order for it to be used as a resource for answering queries in the future Receive invoices for Homecare via Pharmacy JAC system, process for payment by finance and maintain records of invoices processed. Monitor expenditure against anticipated recruitment schedules. Manage their own workload and work independently on tasks given by the TLHCMHC. There may be periods during the day where they may be the only person in the office (for example lunchtime) and therefore the post holder must be able to respond independently, refer appropriately and prioritise. Answering homecare telephone in a professional manor and eliciting all necessary information to address any query. Assisting clinicians with supplying the correct registration documents to enable patients to start homecare services. Maintain up to date registration forms and prescription templates for Homecare services and send these to relevant clinicians Check that registrations and prescriptions received in to the homecare office contain all mandatory information and escalate problems to the relevant teams. Prioritise prescriptions sent to the homecare team during the day and escalate urgent prescriptions to the homecare providers communicating via email and telephone. Process all Homecare prescriptions through the JAC system on a daily basis. Upload prescriptions on to the Homecare administration system Be able to resolve prescription queries and follow through communications with the appropriate clinical teams by liaising with:o Clinical pharmacisto Specialist nurseo Prescriberso Relevant homecare provider staff Collate prescriptions in to provider specific delivery envelopes, complete prescription log. Ensure envelopes containing prescriptions are collected via courier or posted via recorded delivery to homecare provider Liaising with homecare providers and patients to ensure deliveries are made within the appropriate timeframe. Print/Save invoices from EFIN, sort by provider and prioritise invoices in chronological date order. Ensuring oldest invoices are not greater than 30 days old. Check and process invoices for payment by the Trust Finance team and maintain records. Be able to resolve invoicing queries and follow through communications to the finance department to ensure that payments are not delayed.o Communication with the finance team relating to simple queries will be via email and more complex queries via telephone Refer to senior colleagues complex issues with external suppliers.o Referral to senior colleague will be made via telephone, face to face or via email. Inform TLHCMHC of major price deviations found against products in order for an investigation to commence in a timely fashion Support the auditing of the service by accurate data collection.Other Duties Provide administrative support for data collection for audits / projects as directed by the HSPCCHC. Represent Homecare team at department meetings and feedback information as necessary Assist in processing invoices within the main pharmacy invoicing office as required. Carry out any other duties requested by the Chief Pharmacist.