Logistics Costing Center (LCC) Project Management
2 months ago
Project implementation to launch LCC services in defined countries Collect requirement from the customers and work with operations team and Logistics.....
- Project implementation to launch LCC services in defined countries
- Collect requirement from the customers and work with operations team and Logistics service provider (LSP) to design end to end LCC process
- LSP on-boarding, i.e., to provide training of LCC processes to LSPs and make sure implementation is on good track
- Go-live LCC in the countries and hyper care whether LSPs and customers are strictly following the processes and do change management whenever necessary
- Point of escalation from operations team for all logistics cost clearance (LCC) topics
- Handle exceptions during LCC process, i.e., LSP late billing, wrong billing
- Work with LSP manager and PUI to validate any “tricky” cost, i.e., ad hoc quotation, demurrage cost, overtime, etc
- Work with PUI to complete rate card in case of new lanes, new requirements from customers, etc., so that operations team can do the billing verification
- LSP billing performance management
- Measure LSP billing performance monthly, i.e., accuracy, timeliness, etc
- Work with LSP to improve the billing performance, with the support from LSP managers from all service lines, i.e., warehouse, transportation, etc
- Support LSP strategy related projects in the region with data and facts from LCC team
- Data analysis to provide business insight to both internal team and customers
- Analyze logistics cost data to identify problematic areas and coordinate with other stakeholders for improvement, for example, accrual accuracy, etc
- Collaborate with customers and PUI mainly to do logistics cost forecasting
- Monitor actual cost and find root causes of deviations against forecasted cost to provide business insight to customers
- Key account for defined countries
- One contact window for all LCC topics for customers in the defined countries, for example, any inquires or reports, escalations from customers, etc
- Report LCC KPI to customers monthly
- Understand customer requirements to represent customers whenever it comes to customer collaboration topics in LCC team
- Participate in all logistics tenders in the defined countries to present LCC requirement to the LSPs and tender project team
- Back up operations team to ensure operations run smoothly whenever necessary
- Monitoring and validating the freight cost invoices issued by logistics service providers, i.e., do factual check and price check of LSP billing
- Detective control to make sure billing verification is done in a compliant way according to company policies
- Monitor the end-to-end process from accrual till cost booked to SAP to make sure everything is on time and accurately by working cross-functionally with financing and accounting team
Candidate is required to do the LCC operation job in parallel to carry out the roles above.
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