Job Title: Sales Ledger Manager
Location: Epsom, Surrey
Salary: £47,000+ pa dependent on experience
Hours: Full time, Monday to Friday. This is a hybrid role, 3 x days will be office based
People are at the very heart of Prestige, and we want to make life better for them. As a Sales Ledger Manager, you'll grow and develop in an exciting business that puts people at the centre of everything we do.
Prestige Nursing & Care has provided home care for over 75 years and we have 30 local offices in England and Scotland. Our aim is to lead the care industry by providing high quality, personalised and specialist services to our clients.
Role Purpose
To provide an accurate and efficient service to both internal and external customers.
The Sales ledger manager will be responsible for supervising the team of credit controllers as well as all aspects of sales Ledger and credit control duties for a given group of accounts. This is to be done following the companies credit control procedures .
The Sales ledger Manager will report to the Finance Director.
Main Responsibilities
The Sales ledger manager specific duties will include
- Building relationships with senior stakeholders to ensure timely payments on major accounts
- Manage the credit control team and mentor the Senior credit controllers to develop their leadership potential
- Automate and streamline processes
- Cancelling and reissuing invoices
- Allocate accounts to Credit controllers
- Ensure payments are chased for overdue accounts
- Training credit controllers
- Implement robust policies and procedures e.g. Credit limits, direct debits, adhere to Delegation of Authority etc…
- Reconciling accounts
- Resolving internal and external queries
- General credit control duties
- Monitor performance against KPI's
- Support with other business projects as required
Key factors to success
- Management skills
- Build effective relationships with key stakeholders
- Performance management
- Process improvement
- Well informed in all areas of sales Ledger
- Excellent customer service skills
- Good communication skills both written and oral
- Work accurately within agreed time scales
- Demonstrate high degree of confidentiality
Person Specification
- Ability to motivate others
- Team player
- Flexible may be required to work additional hours
- Understand the need for confidentiality
- Ability to converse effectively with clients and branch managers
- Computer literate, strong Excel skills
- Ability to work on own initiative - self starter, must be able to prioritise tasks and be a manager of time
- Possess excellent administration skills
- Previous experience in sales Ledger/ credit control is essential
- Healthcare experience is a strong preference
Experience
Excellent literacy and numeracy skills. Exposure to working in a team environment. Management experience. 5+ years credit control experience desirable.
We offer
- A competitive salary
- 28 days annual leave (includes Bank Holidays) increasing every year by 1 to the maximum of 33 days over 5 years' service
- An additional day off for your Birthday
- Blue Light Card
- Refer with the Care Friends mobile app and earn extra money
- Cycle to Work scheme for our Head Office, Regional and Branch staff
- Long Service Awards
- Work Place Pension
- Employee assistance programme (EAP) - confidential phone line and online support and resources available to you and your loved ones 24/7
- Supportive working environment with ongoing learning and development opportunities.
- A friendly, agile and flexible working culture.
*Prestige Nursing & Care reserve the right to close this role early*
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