Total 122 Finance / Banking / Insurance job vacancies in Edinburgh, EH1 3AD

JOB TITLE: Customer Support

SALARY: £23,500

LOCATIONS: Edinburgh, covering our friendly St James Quarter and George Street branches
HOURS: 35 hours a week, including some Saturdays

WORKING PATTERN: Full-time


About this opportunity
Our colleagues are passionate about making a difference to customers, businesses and communities - could you join them and help Britain prosper?

As one of our Customer Support colleagues, you'd get the opportunity to earn, learn and develop within an inclusive, organisation with genuine values focussed on putting people first.

You could be greeting our customers at the welcome desk, helping them at the counter or working on other branch tasks. And you'll learn to make the most of your best talent - helping people - using our latest in-branch technologies and digital services.

From Day 1 we'll provide all the training and support you'll need and many of our colleagues also go on to gain industry qualifications or careers in the wider Group - there's a wealth of opportunities.

About us
From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose.

What you'll need

• To be honest and genuine, caring about helping people with their finances (no previous banking experience required)
• The ability to quickly build relationships to give customers a fantastic experience.
• Acting with care and integrity - taking time to resolve queries and giving our customers confidence in the service you're providing.
• A genuine teammate - collaborating closely with branch colleagues to ensure your customers' needs are met.
• The flexibility to work in branches across the area and Saturdays when needed.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups.

We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 22 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive?

Apply today and find out more.

(Please note our roles can generate a considerable amount of interest and close early so don't miss out on this opportunity to apply today.)

Proud member of the Disability Confident employer scheme

TSB Bank Plc

Job Title: Manager, Financial Intelligence Unit


Function: RiskLocation: London or Edinburgh – Hybrid workingSalary: Competitive plus excellent benefits Closing Date: 16 July 2024

At TSB we’re all here to give money confidence to our customers and communities. Wherever you work in TSB you can make a real difference to your career, our business, and the wider community.
How you’ll make a differenceThe Manager, Financial Intelligence Unit supports the Senior Manager of the FIU team in managing a wide range of Economic Crime Risk related activities. The successful candidate will contribute to driving continuous improvement of Economic Crime Risk management by working collaboratively with the wider business as an advisor. They will use insights from the assessment of industry intelligence relating to new or evolving threats and findings from FIU activity to liaise with the business and to support the Senior manager in managing team priorities. A strong knowledge of Financial Crime and/or Fraud is required, as well as an understanding of the management of Economic Crime risks.
What you’ll bring
- Manage team to ensure adherence to TSB risk and compliance policies and relevant external regulatory frameworks.
- Contribute to the development and achievement of business plans, providing insightful and accurate information, guidance, and advice, enabling the business areas to assess the downstream implications linked to their decisions.
- Support agreed change programmes to achieve continuous improvement.
- Where appropriate, manage and motivate a high performing team, developing colleagues through stretching objectives, feedback, and coaching, contributing to their development and providing ongoing support. Otherwise, acts as a functional specialist in a particular area.
- Work collaboratively with all internal stakeholders.
What we offer in return
- Hybrid and flexible working arrangements to support a healthy work/life balance
- An attractive reward and benefits package through myTSB, giving you more of what matters to you
- A diverse, energising, and collaborative working environment
- A career that’s enriching and full of opportunities So if this sounds up your street, come join our team, we make things happen! We are TSB. Life Made More

TSB Bank Plc



TSB


Job Title: Customer Service Consultant (Money Confidence Expert)Function: Branch BankingLocation: Edinburgh
- Hanover StreetHours: Full Time 35 Hours. Flexible between 8am and 8pm Monday to Saturday on a rotational basisSalary: £25,288 (£23,200 base, plus cash allowance of £2,088) and excellent benefits At TSB, we're all here to give money confidence to our customers and communities. Wherever you work in TSB, you can make a real difference to your career, our business, and the wider community.We are looking for someone who is passionate about customer experience. How you’ll make a differenceAs a Money Confidence Expert, you’ll help personal and business customers build confidence in using the different ways they can bank with TSB. You’ll show and help them get the most from their channels of choice, so their everyday banking is easy and convenient. Through face-to-face interactions, telephone and video banking, you’ll build and deepen customer relationships by getting to know about them and their unique needs. Being responsible for responding to customer enquiries, addressing their needs, and proactively educating them about our products and services in the most convenient way for the customer. By going the extra mile and offering them financial support that might even change their lives. Building a great relationship, adding that personal touch and making them feel that TSB is the only bank for them. What you’ll bring
- Be great with people; provide exceptional customer service in person, through video calls, and over the phone.
- Have a flair for understanding what customers need and the best way to support them with their current and future goals.
- Ability to help answer questions and sort out problems. 
- Be a strong team player with a collaborative approach, working together to improve overall customer satisfaction.
- Embraces Digital. Develop a comprehensive set of skills, knowledge and behaviours to be proficient at educating and assisting customers to digitally self-serve using their own device or branch tablets with our online banking and mobile App.
Location
- Candidates must be able to commute to other branch locations, typically, a journey from home to work of up to 1¼ hours or approximately 25 miles is considered to be reasonable by TSB.
What we offer in returnWe’ll pay you a base salary of £23,200 from day one, and an excellent benefits package which includes:
- Extra 9% of your salary (£2,088) to either take as cash in your pay or to spend on flexible benefits (dental plan, cycle2work, buying extra holidays, etc.)
- Variable Pay Award (5%/£1,160 on target) based on company performance.
- Fantastic company pension – TSB contributing up to 13%
- 25 days holidays (plus bank holidays)
- Private Healthcare
If this sounds up your right up your street, come and join our team. We make things happen!
We are TSB. Life Made More.
#LI-KS1

TSB Bank Plc



TSB


Job Title: Customer Service Consultant (Money Confidence Expert)Function: Branch BankingLocation: Edinburgh
- Cameron TollHours: Full Time 35 Hours. Flexible between 8am and 8pm Monday to Saturday on a rotational basisSalary: £25,288 (£23,200 base, plus cash allowance of £2,088) and excellent benefits At TSB, we're all here to give money confidence to our customers and communities. Wherever you work in TSB, you can make a real difference to your career, our business, and the wider community.We are looking for someone who is passionate about customer experience. How you’ll make a differenceAs a Money Confidence Expert, you’ll help personal and business customers build confidence in using the different ways they can bank with TSB. You’ll show and help them get the most from their channels of choice, so their everyday banking is easy and convenient. Through face-to-face interactions, telephone and video banking, you’ll build and deepen customer relationships by getting to know about them and their unique needs. Being responsible for responding to customer enquiries, addressing their needs, and proactively educating them about our products and services in the most convenient way for the customer. By going the extra mile and offering them financial support that might even change their lives. Building a great relationship, adding that personal touch and making them feel that TSB is the only bank for them. What you’ll bring
- Be great with people; provide exceptional customer service in person, through video calls, and over the phone.
- Have a flair for understanding what customers need and the best way to support them with their current and future goals.
- Ability to help answer questions and sort out problems. 
- Be a strong team player with a collaborative approach, working together to improve overall customer satisfaction.
- Embraces Digital. Develop a comprehensive set of skills, knowledge and behaviours to be proficient at educating and assisting customers to digitally self-serve using their own device or branch tablets with our online banking and mobile App.
Location
- Candidates must be able to commute to other branch locations, typically, a journey from home to work of up to 1¼ hours or approximately 25 miles is considered to be reasonable by TSB.
What we offer in returnWe’ll pay you a base salary of £23,200 from day one, and an excellent benefits package which includes:
- Extra 9% of your salary (£2,088) to either take as cash in your pay or to spend on flexible benefits (dental plan, cycle2work, buying extra holidays, etc.)
- Variable Pay Award (5%/£1,160 on target) based on company performance.
- Fantastic company pension – TSB contributing up to 13%
- 25 days holidays (plus bank holidays)
- Private Healthcare
If this sounds up your right up your street, come and join our team. We make things happen!
We are TSB. Life Made More.
#LI-KS1

TSB Bank Plc


Job Title: Manager – Prudential Risk & ESG Oversight ManagerFunction: RiskLocation: Bristol, Edinburgh or London – Hybrid WorkingSalary: £ Competitive plus excellent benefits Closing Date: 18 July 2024
At TSB we’re all here to give money confidence to our customers and communities. Wherever you work in TSB you can make a real difference to your career, our business, and the wider community. The Prudential Risk & ESG Oversight Manager will play an instrumental role in safeguarding TSB’s financial stability and advancing our sustainability efforts. Operating within the Second Line of Defence in the Risk Function, our team’s responsibilities span the Financial and Strategic risk categories. We provide oversight and challenge to maintain TSB’s financial health, minimise losses and support sustainable growth.
How you’ll make a difference
As a Prudential Risk and ESG Oversight Manager, you will contribute to close and continuous oversight of TSB’s financial resilience, capital adequacy, funding & liquidity, and market risk. Your role will also involve assisting in providing independent assurance on regulatory deliverables such as the ICAAP, ILAAP, and Basel 3.1 Implementation.
You will help to assess the framework and associated reporting, created by the first line teams to manage Prudential and ESG risk, while ensuring compliance with internal standards and regulation. Supporting management in their interactions across the business and building relationships with a range of stakeholders across Treasury, Risk and Finance will also be part of your remit. What you’ll bring
- Previous banking experience, preferably within Treasury Risk or Finance. Familiarity with prudential regulation, Treasury products and challenges derived from Basel 3.1 implementation would be advantageous.
- Good planning and organisational skills, with a proven ability to deliver to timelines.
- Experience with managing, prioritising, and delivering multiple tasks.
- Track record of building rapport with key stakeholders.
- Experience in leading discussions with peers and senior colleagues, with an approach to reach consensus.
- Clear and concise communication skills, especially when conveying complex concepts to diverse audiences.
- Analytical mindset with the ability to assess risks and propose practical solutions.
- Experience using technical and statistical tools such as SAS, SQL, VBA / Excel, or Power BI would be beneficial.
- Existing knowledge, or a willingness to learn about Prudential Risk topics and relevant regulation related to:o Capital o Liquidity and Fundingo Interest Rate Risk in the Banking Booko Recovery and Resolution o ESGWhat we offer in return
- Hybrid and flexible working arrangements to support a healthy work/life balance
- An attractive reward and benefits package through myTSB, giving you more of what matters to you
- A diverse, energising, and collaborative working environment
- A career that’s enriching and full of opportunities So if this sounds up your street, come join our team, we make things happen! We are TSB. Life Made More

TSB Bank Plc


TSB


Job Role: IT AuditorFunction: Internal AuditLocation: Edinburgh – Hybrid workingSalary: £33,500
- £50,000 plus excellent benefits Closing date: 17 July 24 At TSB, we're all here to give money confidence to our customers and communities. Wherever you work in TSB, you can make a real difference to your career, our business, and the wider community. We’re looking to recruit a passionate IT Auditor TSB’s Internal Audit team has around 45 people based across London, Edinburgh and Barnwood. Our primary role is to help the board and executive management to protect TSB’s assets, reputation and sustainability. We do this by assessing whether significant risks have been identified and reported, providing a view on the design and operation of key controls and challenging management to improve the effectiveness of governance, risk management and internal controls. Internal Audit plays an important role in TSB. We are the third line of defence providing independent assurance over the risks faced by the bank. Your role as an IT Auditor is to support the senior team members and the Head of Audit in delivery of the audit plan for TSB’s Chief Information Office, which includes all aspects of IT, change and payments. You’ll engage with our stakeholders, using your knowledge of IT controls to provide insights and promote improvement in TSB’s risk and control environment. You will be expected to collaborate with other audit partners to support our understanding of the IT controls that underpin the business. What we need today
- Experience working in a fast-moving environment with complex IT risks and controls, ideally, but not necessarily within banking.
- Strong planning and organisational skills, proven ability to deliver to tight timelines, experience with managing and delivering multiple tasks.
- Strong verbal and written communication skills and experience of producing high quality outputs; excellent attention to detail.
- Relevant qualifications would be an advantage (CISA, CISSP or equivalent).
- A good understanding of IT controls and an ability to apply this to your audit work.
- Excellent at communicating and building relationships with internal stakeholders to help you deliver.
- Supports, and in some aspects takes the lead in the delivery of agreed change projects to achieve continuous improvement.
- Prior experience within Audit / Risk Oversight functions is preferable. What we need tomorrowWe know it takes more than just skills and experience. So, we want our IT Auditor to:
- Work collaboratively with the wider audit team to support the planning and delivery of risk-based audit engagements within defined resource, cost, time and quality parameters.
- Be innovative, taking an interest in and supporting our partners, helping us deliver against the IIA standards and the Financial Services Code.
- Be recognised by your stakeholders as providing value and insight and use this to support the Head of Audit in development of the audit plan.
- Committed to developing your career and keeping abreast of regulatory and industry changes.
- Display accountable behaviours and values – you’re collaborative and things happen because of you.



-


What we offer in return
- Hybrid and flexible working arrangements to support a healthy work/life balance
- An attractive reward and benefits package through myTSB, giving you more of what matters to you
- A diverse, energising, and collaborative working environment
- A career that’s enriching and full of opportunities If this sounds right up your street, come and join our team. We make things happen!
We are TSB. Life Made More.

TSB Bank Plc




Role: Senior Cloud EngineerFunction: CIOSalary: £Competitive plus excellent benefitsLocation: Hybrid working/Flexible across our key sitesClosing Date: 15 July 24
At TSB, we’re transforming the service we provide our customers, and technology will be at the forefront of that change. It’s an exciting transformation and we’re investing in an enhanced in-house capability to deliver it – so, if you’re a forward-looking and innovative IT professional, this is your opportunity to be in on the ground floor and help us build the future of banking. How you’ll make a difference
The Senior Cloud Engineer is a crucial role within the Cloud Operations Team, focused on the design, implementation, and maintenance of cloud infrastructure and services on the Azure and AWS Cloud Platforms respectively. This role is responsible for ensuring the reliability, scalability, and security of cloud-based solutions, including compute, storage, networking, and security components. You will lead the response to incidents related to AWS resources and Azure resources, conduct root cause analysis, and implement corrective actions to prevent reoccurrence. You’ll configure and manage monitoring solutions (e.g., CloudWatch/Azure Monitor) to track resource utilisation, application performance, and generate alerts for potential issues.
What you’ll bring

- AZ-104 and AZ-400 certifications required
- Extensive experience with Terraform and IAC is essential including Bicep and Ansible Min 5 years
- Vnet peering, Express Route, NSG, AAFW knowledge and experience is essential Min 5 year
- Github Actions and Azure DevOps experience is essential Min 3-5 years
- Experience with Linux essential Min 5 years
- Good Working level Knowledge of AWS including Route 53, EKS, EC2, Kubernetes, MSK, ScyllaDB

What we offer in return
- Hybrid and flexible working arrangements to support a healthy work/life balance.
- An attractive reward and myTSB benefits package, giving you more of what matters to you.
- A diverse, energising and collaborative working environment.
- A truly inclusive organisation that values difference, where everyone feels welcome and has access to equal opportunities.
- A career that’s enriching and full of opportunities. If this sounds right up your street, come and join our team. We make things happen!
We are TSB. Life Made More.

TSB Bank Plc


Job Title: Model Risk Development – Senior Analyst/AnalystFunction: RiskLocation: Edinburgh, Bristol, Gloucester or London – Hybrid working/Flexible across our key sitesSalary: Competitive plus excellent benefitsClosing Date: 15 July 2024 At TSB we’re all here to give money confidence to our customers and communities. Wherever you work in TSB you can make a real difference to your career, our business, and the wider community. Within the Model Risk Development team we develop, monitor and maintain risk models (IRB, IFRS 9, Operational Scorecards and Stress Testing). We are based across Edinburgh, Gloucester and London, with a passion for models. How you’ll make a differenceThe Model Risk Development Analyst/Senior Analyst is responsible for the development, monitoring and maintenance of IRB, IFRS 9, scorecard and stress testing models. Our modelling activities cover both Retail and Business Banking customers. You will work flexibly across projects and build relationships with internal and external stakeholders (including regulators), drawing upon a pool of modelling expertise to help deliver against business priorities.
What you’ll bring as a Senior Analyst:
- Degree educated within a numeric discipline (e.g. mathematics, operational research, physics, economics).
- Experience of working with financial products, decision tools and/or credit risk modelling techniques
- Ability to apply numerical techniques to data and interpret trends.
- Experience in communicating complex problems and devising solutions for key stakeholders.
- Extensive working experience of SAS, SQL or something similar to manipulate and analyse data.What you’ll bring as an Analyst:
- A curious nature to learn and develop efficient solutions to technical problems
- Ability to apply numerical techniques to data and interpret trends
- Clear communication skills. You will be able to make complex concepts straightforward
- Ability to apply a logical thought process to problems not previously experienced
- Experience of SAS, SQL or something similar to manipulate and analyse data
- Be Degree educated within a numerical discipline or have experience in data driven analysis and statistical or mathematical modelling What we offer in return
- Hybrid and flexible working arrangements to support a healthy work/life balance
- An attractive reward and myTSB benefits package, giving you more of what matters to you
- A diverse, energising, and collaborative working environment
- A career that’s enriching and full of opportunities So, if this sounds up your street, come join our team, we make things happen!We Are TSB, Life Made More.

JOB TITLE: Customer Support

SALARY: £23,500

LOCATION(S): Edinburgh Gyle Centre
HOURS: 35 hours a week, including some Saturdays

WORKING PATTERN: Full-time


About this opportunity
Our colleagues are passionate about making a difference to customers, businesses and communities - could you join them and help Britain prosper?

As one of our Customer Support colleagues, you'd get the opportunity to earn, learn and develop within an inclusive, organisation with genuine values focussed on putting people first.

You could be greeting our customers at the welcome desk, helping them at the counter or working on other branch tasks. And you'll learn to make the most of your best talent - helping people - using our latest in-branch technologies and digital services.

From Day 1 we'll provide all the training and support you'll need and many of our colleagues also go on to gain industry qualifications or careers in the wider Group - there's a wealth of opportunities.

About us
From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose.

What you'll need

• To be honest and genuine, caring about helping people with their finances (no previous banking experience required)
• The ability to quickly build relationships to give customers a fantastic experience.
• Acting with care and integrity - taking time to resolve queries and giving our customers confidence in the service you're providing.
• A genuine teammate - collaborating closely with branch colleagues to ensure your customers' needs are met.
• The flexibility to work in branches across the area and Saturdays when needed.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups.

We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 22 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive?

Apply today and find out more.

(Please note our roles can generate a considerable amount of interest and close early so don't miss out on this opportunity to apply today.)

Proud member of the Disability Confident employer scheme

TSB Bank Plc



.


Role: Security Engineering Assistant ManagerFunction: CISOLocation: Hybrid working – EdinburghSalary: Competitive plus excellent benefitsClosing Date: 2 July 2024
At TSB, we’re transforming the service we provide our customers, and technology will be at the forefront of that change.
It’s an exciting transformation and we’re investing in an enhanced in-house capability to deliver it – so, if you’re a forward-looking and innovative IT professional, this is your opportunity to be in on the ground floor and help us build the future of banking.

How you’ll make a difference The Security Assistant Manager will be the involved in the deployment, configuration and management of a diverse suite of essential security controls for the Bank. You’ll collaborate with teams of security and technical specialists along with cloud and infrastructure service providers to ensure quality service and delivery. In addition, you’ll support cyber security staff from a technical SME perspective. You’ll also define security deliverables to project and change initiatives during early engagement, direct to approved architectural patterns, support and guide through implementation and validate the solution as part of certification prior to go-live.

What you’ll bring
- Preferably educated to a degree level or above in an Information Security related discipline or equivalent work experience.
- Proven and repeatable experience implementing and managing security tooling suites covering areas such as EDPR, SIEM, DDoS, WAF, Micro-Segmentation along with Web/Email controls.
- Subject matter expert level experience of at least two of the above areas.
- Significant hands on experience with the m365 / Entra specifically Enterprise Apps, MDCA, App Registration, Defender suite
- Experience managing and maintaining the smooth running of the Security tooling services and implementing changes in line with IT Service Management processes.
- Experience in the financial services sector.
- Ability to work in a constantly changing and fast past environment, switching between different change activities.
- Ability to support the execution of the relevant controls associated with the tooling suites under your management.
- Familiarity with a number of core security domains: IAM & PAM / Infrastructure / Cloud / Cryptography / Application / Data / SecOps.
What we offer in return
- Hybrid and flexible working arrangements to support a healthy work/life bal-ance.
- An attractive reward and myTSB benefits package, giving you more of what matters to you.
- A diverse, energising and collaborative working environment.
- A truly inclusive organisation that values difference, where everyone feels wel-come and has access to equal opportunities.
- A career that’s enriching and full of opportunities. If this sounds right up your street, come and join our team. We make things happen!

We are TSB. Life Made More

JOB TITLE: Engineering Lead
SALARY: £86,964-£102,310 + excellent rewards package
LOCATION: Edinburgh
HOURS: Full Time - 35 hours
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at either our London Wall or Sighthill North office.

ABOUT THIS OPPORTUNITY

We're looking for an Engineering Lead to join our Domestic Payments lab and our International & CHAPS lab.

We're responsible for over 4bn UK electronic Payments including Faster Payments, Cheque Clearing, BACS, Cash distribution and more. Our team works in close collaboration with industry groups and regulators to protect the UK, the Bank and our Customers. We sit in the Payments Services Platform which provides compliant, efficient and innovative payments capabilities for the Group to enable customers to move money confidently, quickly and securely. We are a supportive and diverse community where we're passionate about collaboration and growing together. We're responsible for over 4bn UK electronic Payments including Faster Payments, Cheque Clearing, BACS, Cash distribution and more. Our team works in close collaboration with industry groups and regulators to protect the UK, the Bank and our Customers. We sit in the Payments Services Platform which provides compliant, efficient and innovative payments capabilities for the Group to enable customers to move money confidently, quickly and securely. We are a supportive and diverse community where we're passionate about collaboration and growing together.

In the Engineering Lead Role, you will deliver the highest quality customer driven software whilst continually challenging, motivating, mentoring and supporting your engineering teams. This is a leadership level role and will blend both deep domain and technical expertise within a feature team and great passion for coaching and developing people in a "player-coach" model.

Specifically you'll focus on the following:

• Working in cross-disciplinary teams delivering exciting customer driven solutions and high quality software and showcase excellent interpersonal and communication skill whilst ensuring software operates as intended.

• You'll be an advocate for Engineering, providing a voice to engineers within the teams, identifying and supporting them in resolution of impediments and issues

• Leverage modern technologies to unlock agility in how we meet future needs efficiently, delivering compelling customer and business propositions

• Provide input into the development of IT Security policies, develops underlying procedures and monitors their implementation for area of responsibility within the organisation.

• Analyse and evaluate the feasibility/relevance of proposals for complex products/services, then develops and amends as necessary with guidance from senior colleagues and/or supervises activities performed by a product development/specialist team.

WHAT YOU'LL NEED

• Experience across the Payments domain, industry and technology ecosystem

• Ability to meet changing requirements by developing new testing approaches and strategy for a defined range of products and/or operations.

• Experience in providing Software Engineering oversight, technical and people leadership across multiple teams

• Takes responsibility for implementing formal development frameworks for a substantial department, while informally coaching and mentoring others throughout the organisation and investing in own personal development.

• Experience in inspiring delivery whilst encouraging simplicity and developing confidence & trust

• Ability to address risks across our current service through investing in our assets and security capabilities.

And the following would be really useful

• Strong working knowledge of Payments Systems such as Faster Payments, BACS and Current Account Switching Service

• Good understanding of middleware and integration technologies

ABOUT WORKING FOR US

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups.

We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

* A generous pension contribution of up to 15%

* An annual performance-related bonus

* Share schemes including free shares

* Benefits you can adapt to your lifestyle, such as discounted shopping

* 30 days' holiday, with bank holidays on top

* A range of wellbeing initiatives and generous parental leave policies

Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey!

Proud member of the Disability Confident employer scheme

JOB TITLE: Lead Software Engineer (Head of)

(Head of Engineering for the Instant Payments Lab and Domestic Lab)

SALARY: £121,023-142,380 per annum

LOCATION: Edinburgh or London

HOURS: Full-time - 35 hours

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our Edinburgh office.

ABOUT THIS OPPORTUNITY

A fantastic opportunity has arisen for a Lead Software Engineer within Payments Services Platform at Lloyds Banking Group, to head up

the Instant Payments Lab and the Domestic Lab, and lead the core engineering teams within those, influencing our technical landscape for the future.

You'll be responsible for further developing and delivering transformational change for some of our key payments services, supporting our customers and broader payments ecosystem across the Group and play a pivotal role in shaping and driving the vision for two pivotal labs within Payments Services.

This a great opportunity for an established and well-seasoned leader in engineering who enjoys a challenge, taking-on large-scope transformative change and understands the impact of working for a Group supporting its customers and critical UK payments infrastructure.

ABOUT US

We're on an exciting journey and there couldn't be a better time to join us. The investments we're making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive.

WHAT YOU'LL NEED

To be considered for and successful in this role, you will need to be able to demonstrate the below:

Strong Engineering Leadership experience

• Extensive engineering leadership experience with a track-record of providing software engineering oversight, technical and people leadership across multiple teams and of having taken responsibility for developing and successfully delivering change management plans that support the organisation's overall strategy.

• Being a visionary leader with a track-record of being a strong advocate for technology transformation.

• Track-record of developing strategic solutions to long-term business needs by anticipating complex issues, challenges, and opportunities.

Team Development, Mentoring, Coaching

• Successful in building a high-performing team culture and in recognising and coaching talent.

• A passion for team development; allowing colleagues to develop in different/new technologies and mature in ways of working, resulting in a successful team.

• The ability to inspire delivery whilst encouraging simplicity and developing confidence & trust across the teams you lead.

And any experience of these would be really useful:

• Previous experience within engineering in payments and/or within financial services would be advantageous but not essential

ABOUT WORKING FOR US

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

And it's why we especially welcome applications from under-represented groups. We're disability confident.

So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

WE ALSO OFFER A WIDE-RANGING BENEFITS PACKAGE, WHICH INCLUDES:

A generous pension contribution of up to 15%

• An annual bonus award, subject to Group performance

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 30 days' holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey!

Proud member of the Disability Confident employer scheme

Credit Controller

Our client is one of the leading manufacturers in the country and is currently on the look out for a Credit Controller to join their finance team on a full time permanent basis. This is a great opportunity to drive positive change and make a significant contribution across the business.

This role requires someone to be a strong and clear communicator, who can simplify and resolve complex queries or issues within the function. You will have a proactive approach and the ability to work effectively with both internal teams and external stakeholders.

Salary - Up to £35,000 DOE
Start date - ASAP
Working Hours - Full time Monday to Friday - No weekends
Location - Edinburgh

Responsibilities:

- Managing the debt of relevant customer accounts
- Processing all account transactions daily
- Managing all customer enquiries and account reconciliations
- Monitoring relevant customer portals and supplying necessary data / backup / communication in response to queries
- Issuing regular Account Statements to customers
- Credit checking new customers where necessary and ensuring the company has all the relevant information on the debtor.

What you'll need to succeed

- Previous experience within Credit Control role
- Exposure to a high-volume transaction environment
- Good working knowledge of monthly accounting cycle
- Proven track record of delivering excellent customer service
- Excellent telephone and customer care skills with an ability to communicate effectively by telephone
- Strong Attention to detail
- Strong IT Skills Excel, Outlook, Word
- Experience using SAP would be beneficial

If you are interested please apply ASAP with your most up to date as our client is looking to interview ASAP.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

JOB TITLE: Senior Software Engineer - Payments Services Platform

SALARY: £68,202 - £75,780

LOCATION(S): Edinburgh

HOURS: [Full-time]

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week currently, or 40% of our time, at our Edinburgh Office.

About this opportunity…

Great opportunity for a Senior Software Engineer to work within the International and CHAPS (I&C) Lab specifically in the International Payments Platform (IPP) Engineering team in Edinburgh, to help drive strategy of the critical payments engine. IPP is Lloyds Banking Group's payment engine provided by Finastra's Global Payments Plus - Payment Services (GPP SP) product.

The I&C Lab sits in our Payment Services Platform (PSP), where our mission is to provide compliant and efficient payments capabilities for the Group and drive innovation to enable customers to move money confidently, quickly and securely.

About us…

Like the modern Britain we serve, we're evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We're growing with purpose. Join us on our journey and you will too…

What you'll do…

• Drawing upon your extensive industry experience, end to end payments knowledge and GPP SP product knowledge to develop your team, enhancing their skills and knowledge by coaching, mentoring and supporting them day to day

• Leading and promoting the continuous improvement journey of the platform to the benefit of our clients, customers and colleagues, driving quicker to market solutions and reduced costs.

• Involved in hands-on development of our applications, supporting them in production, along with other team members and partners

• Refining and defining best practice and standards for our team to work to now and in to our future.

What we need from you…

Primarily, you will need to be a seasoned engineer with commercial, hands-on experience in configuring and working with Finastra's GPP SP product.

In addition, we need you to demonstrate experience in:

• Payments domain - ISO 20022, SWIFT MT Messages standards

• Hands on GPP SP experience - Configuration, End to end payment processing, understanding of different GPP flows - High Value/Mass Pay

• Agile ways of working - JIRA, Confluence

• Performing impact analysis, solutioning and configuration approach

• Defect triaging and identifying fixes.

• Working with a vendor based product.

• Analytical thinking in approaching any issues/challenges.

Our focus is to ensure we are inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it is why we especially welcome applications from under-represented groups. We are disability confident. So, if you would like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

* A generous pension contribution of up to 15%

* An annual performance-related bonus

* Share schemes including free shares.

* Benefits you can adapt to your lifestyle, such as discounted shopping.

* 30 days' holiday, with bank holidays on top

* A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow, and thrive? Apply today and find out more.

Join our journey.

Proud member of the Disability Confident employer scheme

Job Title: Cloud Engineering Lead - Personalised Experiences and Communications Platform
Salary: £86,964 - £102,310 DOE
Location: Edinburgh
Hours: Full time
Working Pattern: Hybrid, 40% (or two days) in office.

Who are Lloyds Banking Group?

We're the UK's biggest Retail, Digital and Mobile bank with over 30 million customers and a big responsibility to help Britain Prosper. We're in the middle of a £3bn investment into our People, Platforms and Data strategy to build the Bank of the Future and grow sustainably.

About the platform:

Personalised Experiences and Communications (PEC) is a business platform that sits within Consumer Relationships. Which plays a critical role in supporting the achievement of the Groups strategic priority to grow by protecting and deepening customer relationships. We enable & deliver personalised customer communications & experiences across all channels, media and business areas supporting the Customer Relationship Growth strategy to deepen relationships with our customers across both the Retail & Commercial bank. This includes the data, analytics, and technology to unlock the value of differentiating our branded channel experiences, proposition, price and communication; as well as achieving our paper-free sustainable ambitions.

Key Objectives for the Platform:

• Simplify and modernise our technology estate to enable internal flexibility and increase responsiveness to evolving customer needs

• Improve customer experience and support the Bank's sustainability ambitions by delivering compelling, reliable, safe paperless communications

• Enable two-way, seamless, multi-channel customer experiences that are differentiated, data-led and personalised - in line with the broader Group Conversational Banking and Channel strategies

• Deliver engaging, empathetic communications that are tailored to individual customer needs and provided via their preferred channel

About the role:

You'll be leading our cross-functional cloud platform enabling team, whilst working in a collaborative and agile environment with other product engineering teams. You will play a key role in helping PEC on its cloud journey for both app and data solutions. You will work closely with product team engineering leads on improving the pace and reliability of change to our customers.

Here's where you'll make a difference…

• Work in close partnership with product engineering teams to understand their cloud journey and guide them on embedding DevSecOps practices.

• Lead multiple cross functional teams, delivering modern tech applications and play a key role in defining efficient bank compliant route to live onto Cloud.

• You'll focus on the DevOps elements of the software engineering role, helping us build pipelines and deploy software regularly and smoothly while continuously improving deployment processes with application monitoring in production.

• Owning the hiring strategy to grow our engineering capability by working with and mentoring a wide variety of teams, covering software engineers, data engineers, quality engineers and DevOps.

• Championing a "Fail Fast, Learn Faster" mentality within teams to test new ways of engineering and cultivate a lean agile culture to deliver value incrementally to customers.

• You'll lead a team of engineers providing clear and constructive feedback, whilst creating opportunities for learning and growth

• Support continuous deployment processes for applications on both Private and Public cloud.

• Lead the cloud platform engineering capability including proving route-to-live & environment approaches, demonstrating SRE approaches, core cloud component config / proving / support through IaC (Terraform & Ansible), comprehensive observability standards and security compliance / best practice of cloud platforms.

Why Lloyds Banking Group?

At Lloyds Banking Group, we're driven by a clear purpose - to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. Like the modern Britain we serve, we're evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers.

We're growing Join us on our journey and you will too…

What you'll need:

• Leadership experience of Engineering teams through line management, coaching & mentoring of developers

• Proven automation experience and understanding of continuous integration, deployment and delivery into production environment.

• Experience of native DevOps tool with Public Cloud Solution, ideally Google Cloud Platform and/or Amazon Web Services.

• Strong knowledge with CI/CD DevOps Tools like Jenkins, Sonar, Nexus, GIT, GitHub actions and Spinnaker.

• Proficiency in scripting languages such as Python, Bash, or PowerShell

• Strong knowledge of infrastructure as code and experience with terraform, ansible, Prometheus and service meshes etc

• Hands on experience with containerisation technologies such as Docker and Kubernetes

• Familiar with an enterprise environment with automated build/test/release processes, source code management (Git) and change-management (JIRA)

• Experience and knowledge of software development lifecycle methodologies and tools

• A natural facilitator and decision-maker.

Our focus is to ensure we are inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it is why we especially welcome applications from under-represented groups. We are disability confident. So, if you would like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

* A generous pension contribution of up to 15%

* An annual performance-related bonus

* Share schemes including free shares.

* Benefits you can adapt to your lifestyle, such as discounted shopping.

* 30 days' holiday, with bank holidays on top

* A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow, and thrive? Apply today and find out more.

Join our journey.

Proud member of the Disability Confident employer scheme