Overview:

This position is responsible for managing the foreclosure process for an assigned portfolio of mortgage loans, contested foreclosures, or loans in other litigation to ensure foreclosure is completed timely in accordance with investor guidelines and for providing administrative support related to the foreclosure process.

Primary Responsibilities:

• Monitor progress of the foreclosure action from referral to post foreclosure, including management of issues raised, holds placed and review/research needed to complete the foreclosure action.

• Communicate with foreclosure attorneys to understand, minimize and avoid delays during the foreclosure. Work with foreclosure attorney to resolve simple contested/litigation actions and title issues to allow completion of the foreclosure action.

• Provide necessary status updates to investors during the foreclosure process. Assemble and provide documentation in response to investor or regulatory audit requests.

• Generate various scheduled and ad hoc reports as needed for Foreclosure, including but not limited to monthly scorecard reporting, exception reporting, and workflow tracking reports.

• Ensure investor deadlines within the foreclosure are met, including but not limited to FHA 1st legal deadlines and FHA eviction 1st legal deadlines.

• Prepare bidding instructions according to investor guidelines and ensure proper bidding for sales where M&T’s lien is not in first position.

• Review VA appraiser invoices for payment. Obtain necessary W-9, set up payee header and submit invoice for payment.

• Perform initial review of documents required for foreclosure or simple contested litigation, gathering of backup and submission to Tier 2 Reviewer for further review and execution.

• Review equity position and prepare necessary equity analysis for potential charge off.

• Provide sale results to investor, MI companies and other necessary parties, updating systems as required.

• Work with attorneys to ensure proper reporting of foreclosure status to investors.

• Manage a variety of assigned tasks to hold, close or proceed with foreclosure taking action within the required service level agreement.

• Complete daily Sale Result QC for Foreclosure team. Monitor, distribute and respond to emails sent to Team email boxes. Receive, review and distribute legal mail received in Customer Asset Management (CAM) pertaining to residential property in which the bank has an interest, to avoid risk of loss to the bank or its investors and work with in house counsel and management to determine if external counsel must be engaged to represent M&T.

• Request checks for disbursement of bid deposit, senior lien payoff and settlements.

• Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.

• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

• Promote an environment that supports diversity and reflects the M&T Bank brand.

• Complete other related duties as assigned.

Scope of Responsibilities:

This position interacts with external third-party foreclosure attorneys to ensure successful and timely completion of foreclosure consistent with investor guidelines. This position also interacts with CAM Management and internal & external counsel.

Education and Experience Required:

• A combined 3 years’ higher education and/or work experience

• Minimum of 1 year Default Servicing related field experience (e.g., Collections, REO, Loss Mitigation)

Education and Experience Preferred:

• Prior foreclosure experience is ideal but not required

• Origination/servicing/collection of HELOCS (home equity line of credit)

• Experience working with any of these systems is a plus: CACS, SHAW/TPX, Aspire, and LoanSphere

• Working knowledge of Microsoft Excel and reporting

• Strong written and verbal communication skills

• Detail oriented

• Strong analytical and problem solving skills

• Motivated, team player with a positive and friendly attitude

• 3 years’ Default Servicing related field experience (e.g., Collections, REO, Loss Mitigation)

• Proven ability to work effectively in a team environment

• Knowledge of bank and departmental systems

• Understanding of mortgage product including home equity loans and lines of credit

• Experience reading and comprehending the contents of legal documents

Location/Working Model/Schedule:

This is a hybrid, Monday-Friday position (8:00am-4:30pm), that requires coming into the office at least 2 days per week. Our office is located at 475 Crosspoint Parkway, Getzville, NY 14068.

Location

Overview:

Responsible for an assigned portfolio of loan and deposit relationships with small business clients.  Solicit new business; manage risk and credit decisions; and service existing clients through the bank’s relationship management program.  Work with branch partners to effectively sell to the business customer and cross-sell other bank products.

Primary Responsibilities:

• Develop new banking relationships with business prospects. Service existing business banking client base. Achieve established goals as outlined by manager.
• Work with branch partners to maximize sales efforts to business customers and cross sell other products and services that the bank offers. Network with centers of influence to develop business including accountants, attorneys and other referral sources.
• Evaluate credit information and requests and recommend appropriate loan structure to manage risk. Effectively negotiate with underwriters and clients to maximize revenue and minimize risk.
• Achieve sales goals with minimum expectations as follows:
• Revenue of $150M to $4000M.
• Loan production of $4MM to $8MM.
• Deposit balance production of $400M to $2MM.
• Manage loan portfolio of $7.5MM to $20MM.
• Oversee approximately 15 to 40 relationship managed clients.
• Actively participate in all business banking and retail sales sprints. Achieve call targets and other product sales goals such cash management, visa merchant, and others as assigned. Participate in civic and cultural organizations and programs. Utilize prescribed selling techniques to maximize sales opportunities.

Scope of Responsibilities:

Ability to sell effectively to prospects and clients.  Manage and retain existing clients.

Work closely with internal contacts to service clients.

Education and Experience Required:

Bachelor’s degree or in lieu of a degree, a minimum of 4 years of related sales/banking experience, or a combination thereof

Knowledge of personal computers and the software utilized by the department

Ability to read and analyze financial statements and tax returns.

Sound credit skills necessary to evaluate loan requests.

Good understanding of Cash Management, Merchant Service, Trade Services products offered to Business Banking customers and ability to identify sales opportunities for those product sets.

Strong interpersonal and presentation skills required.

Location

Overview:

Manages all activities of a branch. Responsible for the overall success of the branch operating model, including customer and employee experience, digital engagement, transactions/operations, servicing, and sales. Has personal production responsibility.

Primary Responsibilities:

• Responsible for overall profitability by directing sales and business development, meeting operational objectives and ensuring the branch achieves its annual goals.
• Leads team through coaching, performance management, and setting priority. Builds and develops branch staff.
• Identifies Retail and Business Banking customer needs through the M&T sales processes, using the tools and resources to assist customers with short and long term solutions.
• Proactively prospects and grows Business Banking relationships through outreach. Builds the bank’s presence in the community
• Conducts interviews and selects employees based on staffing model.
• Actively models and coaches customer service and needs determination behaviors. Reinforces and maintains accountability for execution of Retail strategy.
• Ensures operational and requirements are maintained, to include consumer and business banking guidelines. Ensures compliance with operational, security and control policies/procedures, preventing fraud and protecting customer assets.
• Takes ownership of complex account servicing and error resolution issues, including those escalated by other Bankers. Provide coaching and guidance to improve and reduce future problem resolution/escalations.
• Engages with all team members and business partners as appropriate.
• Independently processes all Business Banking loan requests up to $100,000. Proactively bundle products and services as appropriate.
• Adheres to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
• Promotes an environment that supports diversity and reflects the M&T Bank brand.
• Maintains M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Completes other related duties as assigned.
• Exercises usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations.

Scope of Responsibilities:

This position reports to a Retail Regional Manager and leads the branch team to achieve annual sales and profitability goals, and has a sound working knowledge of the overall operations of the branch.

Branch Managers have the responsibility to establish and maintain federal registration requirements outlined in the SAFE Act.

Branch Managers must stay current on operational, product, and system changes/enhancements, as well as demonstrate good risk management decisions. In addition, Insurance licensing minimum expectations must be maintained as outlined in MTS Licensed Banker Academy document. Business Banking Specialist minimum expectations will be set by both the Branch and Retail Regional Manager.

Branch Managers will typically spend some of their time servicing existing customers, and the majority of the time growing the business through proactive sales and outside calling activities.

Branch Managers are responsible for building productive partnerships with appropriate areas of the bank to ensure customer needs, service issues, and employee issues are resolved timely and accurately. Branch Managers are responsible for taking full ownership of customer issues until they are completely resolved.

Supervisory/ Managerial Responsibilities:

Branch Managers generally have direct reporting responsibility for branch staff.

Education and Experience Required:

Bachelor’s degree,

OR, in lieu of degree,

Four (4) years’ relevant experience. Minimum three years sales experience

Minimum two years’ managerial experience or proven leadership abilities.

At Market Manager discretion/branch need, Life/Accident and Health Insurance licensing required within 18 months of entry into position.  Note: branch provides training for licensing within 6 months.

M&T Business Banking Specialist within 18 months of hire.

Demonstrated strong knowledge of Business Banking products, services and client relationship management.

M&T Way Certified

Precision Leadership Certified Bi-lingual/Spanish preferred

Work with common PC software, including knowledge of Microsoft Office software for word processing and spreadsheets.

Experience with Internet and email preferred.

Education and Experience Preferred:

Demonstrated sales/business development experience and success. Has fundamental understanding of profitability.

Excellent communication and interpersonal skills.

Proven ability to demonstrate and coach exceptional customer service.

Ability to communicate and function professionally with all levels of personnel and business partners across the organization.

Strong financial services product knowledge preferred.

Strong organization, time management, and prioritization skills.

Location

Join our GTE Financial team!

We are looking for an organized, professional, analytical individual to join as a Staff Accountant/Loan Servicing.  The Staff Accountant performs complex reconciliations of balance sheet accounts and Fannie Mae forms each month and prepares various reports for both internal and external use.  The Staff Accountant is also responsible for completing a wide variety of accounting tasks and reports, ranging from routine to variability, on an as-needed basis.  The Staff Accountant must be able to work independently to gather information, solve complex problems, and create meaningful reports for use by executive management.

What does GTE look for in a Mortgage Servicing Staff Accountant?

• Design and perform general ledger account reconciliations.

• Design and perform Fannie Mae reconciliations.

• Design, gather information for, and prepare ad hoc reports on an as-needed basis.

• Seeks ways to improve existing processes to enhance the value and efficiency of accounting functions and reports.

• Works closely with GTE Accounting Department on final reconciliation reporting and corrections for discrepancies

• Works closely with auditors and examiners during audits, preparing schedules and researching questions.

Mortgage Loan Servicing and Investor Reporting:

• Responsible for review of all servicing-related General Ledgers, working alongside Mortgage Servicers to monitor the daily and monthly activities, including reporting, remittances, disbursements of escrow payments, and reconciliation resolution.

• Prepare monthly recap and performance reporting to assist in identifying trends.

• Working collaboratively with Loan Servicers and other departments as needed to ensure processes align with investor guidelines, activities are reported accurately, and continually identifying opportunities for process improvement and efficiencies.

• Strong knowledge of mortgage accounting, investor reporting, and/or cash management procedures in the mortgage lending and servicing field.

• Knowledge of Ginnie Mae, Fannie Mae, or Freddie Mac servicing guidelines.

• Work closely with all operational groups to communicate, research, and resolve data transmission issues.

• Perform other duties as needed/assigned.

Lending Operational:

• Must demonstrate a functional knowledge of the Bank Secrecy Act in addition to other Federal laws, including but not limited to the U.S. Patriot Act, Office of Foreign Assets & Control, Anti-Money Laundering, Right to Financial Privacy Act, and the Bank Bribery Act.

Experience:

• Excellent interpersonal and presentation skills to effectively communicate with the Leadership Team, management, staff, and outside contacts.

• Work is varied and requires the interpretation of technical guidelines, policies, and procedures.

• Analytic ability is needed to gather and interpret data.

• Strong knowledge of general accounting concepts.

• Ability to present a professional image when dealing with members, co-workers, management, and outside contacts.

• Proficient math skills.

• Excellent analytical and project management skills.

• Adaptable to change within working responsibilities, be it internal, market, or regulatory-driven.

Required Qualifications:

• Undergraduate degree.

• 2+ years of experience in mortgage loan accounting, investor accounting, or investor reporting functions strongly preferred  

• Min 3 years of experience or a combination of education and experience

• Knowledge of Monarch

• Proficient in the use of Microsoft Office Applications

Position Details: Hybrid

• Location:                       Downtown Tampa – GTE Headquarters

• Department Hours:        Monday– Friday (8:00 am to 6:00 pm) // Saturday (9:00 am to 1:00 pm)

• Full-time hours required, with additional hours as necessary to accomplish objectives, goals, and projects.

Management may change work arrangements (in-office, hybrid, or remote) at any time with appropriate notice if possible.

GTE was named one of Tampa’s Top Workplaces!

Come and join our award-winning team.

GTE Financial is an Equal Opportunity Employer.

Note: The above statements describe the general nature and level of the work being performed and are not an exhaustive list of all responsibilities of an employee in this job. GTE Reserves the right to revise or change job duties at any time as directed by management. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

Overview:

Originate mortgage applications within low-to-moderate income neighborhoods and to low-to-moderate income borrowers. Participate in Community Reinvestment Act (CRA) related activities and functions within M&T community bank regions. Must adhere to the requirements of federal registration under the SAFE Act.

Primary Responsibilities:

• Works independently to cultivate new mortgage business.
• Markets, services and promotes the bank's mortgage products.
• Regularly and customarily travels to and works at prospective customers' homes, businesses or other locations away from the office.
• Follows-up on potential customers via travel or telephone.
• Market bank wide proprietary CRA products, e.g., Get Started, with Retail Bank Network as well as outside organizations such as real estate firms, housing agencies, etc.
• Market agency related products (FHA, VA, etc.) to low-to-moderate income borrowers and in low-to-moderate income neighborhoods.Interviews applicants to collect and analyze information regarding their income, assets, debts and credit data as well as their needs, desires, and earnings to assist in determining whether the loan will be an acceptable risk; obtains and analyzes pertinent financial and credit data.
• Independently assesses applicant's credit worthiness.
• Has authority to issue pre-qualification statement of borrowers' eligibility.
• Determines which products best meet the customer's needs and financial circumstances and advises potential borrowers regarding the advantages and disadvantages of different financial products and the most appropriate mortgage loan programs.
• Makes recommendations to customers regarding other bank products or to alternative lending vehicles, as needed.Negotiates terms and conditions of loans with mortgagors.
• Has authority to bind the bank in connection therewith.Ensures lending compliance with all origination procedures including bank policies and procedures and regulatory requirements.
• Advises management on effective compliance strategies and potential modifications to corporate operating policies where appropriate to ensure ongoing regulatory compliance.
• Interact with various housing agencies and governmental entities focused on CRA initiatives.
• Stay informed of industry regulations and governmental requirements as they relate to CRA housing needs.Meet with potential customers to ascertain financial needs as they may relate to CRA guidelines, first time homebuyer guidelines and mortgage opportunities that lie therein.
• Represents the bank in the community and related functions to identify, develop and promote additional business.
• May present seminars to general public and real estate agents to promote additional business and community outreach.
• Regularly visits potential or existing customers at their homes or place of business to develop new business or retain existing business.

Scope of Responsibilities:

Facilitates the bank’s need to meet its CRA responsibilities with the federal regulators and the citizens of the community bank regions.  Relationships will forge with local housing agencies and groups which specialize in CRA outreach programs.

The incumbent is required to travel extensively with limited supervision.

The position requires extensive external contacts (potential and existing customers, Realtors, etc.) primarily on sales calls outside the office, as well as internal contacts (other Bank personnel).

Will interact with individuals and teams internally and within the assigned community, developing new relationships and maintaining existing relationships.

Responsible for establishing and maintaining federal registration requirements outlined in the SAFE Act.

Supervisory/ Managerial Responsibilities:

None.

Education and Experience Required:

Associates degree and 2 years sales experience,

OR in lieu of a degree,

A combined minimum of 4 years higher education and/or relevant work experience, including a minimum of 2 years sales experience.

Location

*** This is a hybrid position (part in-office/part remote work) and, depending upon the location of the final candidate, it will be based in an M&T office in Buffalo, NY, NYC, NY, Bridgeport, CT, Washington, DC, Baltimore, MD, or Wilimington, DE. 

Overview:

Independently develops, implements, maintains, analyzes and manages quantitative/econometric behavioral models used for credit risk, interest rate risk and liquidity risk management, as well as balance sheet and capital planning.  Serves as Bank-wide or industry expert in key area(s) of quantitative risk management.  Provides mentoring, training and guidance to less experienced analysts and may lead/manage teams on a project basis, providing performance feedback to management as appropriate.

Primary Responsibilities:

• Lead research and development of quantitative behavioral models used for credit risk, interest rate risk and liquidity risk management, as well as balance sheet and capital planning, including but not limited to, loan delinquency, default and loss models, loan prepayment and utilization models, deposit attrition models, and financial instrument valuation methods.
• Prepare, manage and analyze large customer loan, deposit or financial data sets for statistical analysis in Structured Query Language (SQL) or similar tool to properly specify and estimate econometric models to understand customer or Bank behavior for the purposes of credit, interest rate, liquidity or stressed capital risk management.  Understand context of the Bank’s data and businesses to ensure properly developed models.
• Run regressions (including time series and logistic regression), programming routines and other econometric analyses to specify models using appropriate statistical software; communicate results, including graphic and tabular forms, to fellow team members, Treasury management and Bank-wide stakeholders, including the business lines and Risk Management colleagues to demonstrate key risk drivers and dynamics of model output.
• Execute models in production environment; communicate analytical results to Bank-wide stakeholders.  Track portfolio performance, model performance, campaign tracking and risk strategy results. Incorporate observations and data in to existing models to improve predictive results.
• Develop, maintain, and manage satisfactory model documentation, including process narratives and performance monitoring guidelines to serve as reference source.   
• Lead financial analysis and data support to other groups/departments across the Bank as required, serving as Bank-wide expert in area(s) of quantitative risk management. Lead engagements with colleagues in Model Risk Management for model validation exercises.
• Provide guidance and direction to less experienced personnel regarding all aspects of data and financial analysis and the development and management of predictive statistical models.
• Conduct business in compliance with regulatory guidance including SR (Supervision and Regulation Letters) 10-1, SR 10-6, SR 11-7, Enhanced Prudential Standards, etc.  Adhere to applicable compliance/operational/model risk controls and other second line of defense and regulatory standards, policies and procedures.
• Serve as lead in managing Treasury projects and initiatives under guidance and direction of management.  Present data, results and/or recommendations to Senior Management as necessary.  May lead teams on a project basis, providing performance feedback to management as appropriate.
• Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.  Identify risk-related issues needing escalation to management.
• Promote an environment that supports diversity and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Complete other related duties as assigned.

Scope of Responsibilities:

The position serves as a quantitative expert in use of statistical programming languages to analyze Bank datasets and development, implementation and maintenance of behavioral models.  It is important for the position to communicate with clear narratives, compelling data visualization and technical precision, both in-person and in writing, to enable audiences to understand analysis and forecasts.  The position partners and collaborates with colleagues in related functions, including Credit Risk Management, Asset Liability and Liquidity Management, Model Risk Management and business lines to implement and understand models for Bank use.  The position often leads team-based projects related to model development or implementation.  This role is highly technical in nature and requires demonstrated attention to detail, execution and follow-up on multiple initiatives within Treasury and across the Bank.  The ability to identify, analyze, rationalize and communicate complex business, data and statistical problems and recommend corresponding solutions while directing the work of others on the team is a key factor of success in this role.  The position may supervise the work of interns and/or lead teams on a project basis, providing performance feedback to management as appropriate.  The position also provides guidance and direction to less experienced personnel.

Education and Experience Required:

• Bachelor’s degree and a minimum of 6 years’ proven quantitative behavioral modeling experience, or in lieu of a degree, a combined minimum of 10 years’ higher education and/or work experience, including a minimum of 6 years’ proven quantitative behavioral modeling experience
• Minimum of 6 years’ on-the-job experience with pertinent statistical software packages (SAS, Python, Stata, R)
• Minimum of 6 years’ on-the-job experience with data management environment, such as SQL Server Management Studio
• Minimum of 6 years’ on-the-job experience analyzing large data sets and explaining results of analysis through concise written and verbal communication as well as charts/graphs

Education and Experience Preferred:

• Eight (8) years’ statistical analysis programming experience
• Experienced in Interest Rate Derivative Risk Modeling and Valuation
• Masters’ of Science or Doctorate degree in statistics, economics, finance or related field in the quantitative social, physical or engineering sciences, with proven coursework proficiency in statistics, econometrics, economics, computer science, finance or risk management
• Financial Risk Manager (FRM) or Chartered Financial Analyst (CFA) designation
• Fluency and high proficiency in econometric/statistical techniques, especially time-series analysis, panel data methods and logistic regression
• Experience in balance sheet management and mathematical modeling of financial instruments offered by banks
• Knowledge and familiarity with key aspects of model risk management and model validation, including SR-11-7 guidance on model risk management
• Proven track record for being able to work autonomously and within a team environment
• Proven leadership skills
• Strong desire to learn and contribute to a group
• Previous experience leading and directing the work of less experienced personnel

Location

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking a Litigation Claims Examiner for our team in Garden City, New York.
 

Wright Public Entity serves as a management company providing claims administration, risk management & loss control, underwriting & marketing, and client services in New York for the NY Schools Insurance Reciprocal (NYSIR: ‘A-’ rated by Best), NY Municipal Insurance Reciprocal (NYMIR: ‘A-’ rated by Best) and Statewide Schools Health Plan. We also act as a TPA for Workers Compensation for various self-insured schools & municipalities in New York.

The Litigation Claims Examiner position will be responsible for the adjustment of all litigation losses.

NEW YORK GENERAL ADJUSTERS LICENSE REQUIRED

WHAT YOU’LL DO:

• Coverage assessment

• Investigate, evaluate, and bring to a disposition all litigation claims

• Assure the proper reserving of all losses

• Assign and manage the activities of independent adjustors and other vendors

• Work effectively with clients, brokers, attorneys and other departments

• Identify subrogation and risk transfer potential

• Reinsurance reporting

• Preparing comprehensive claim correspondence, including coverage position communications

• Attend training classes and/or secure professional designations

WHAT YOU’LL NEED:

• Bachelor’s degree REQUIRED

• At least five years of experience in handling litigation claims, General Liability and Auto litigation claims

• New York General Adjuster’s license REQUIRED

• Good telephone demeanor

• Proficient use of a PC

• Valid driver’s license

• Occasional travel

What We Offer

• Excellent growth and advancement opportunities

• Competitive pay based on experience

• Ability to work hybrid

• Discretionary Time Off (DTO)

• Generous benefits package: health, dental, vision, 401(k), and many additional benefits

• Employee Stock Purchase Plan

• Salary Range: $90,000 - $100,000 depending on experience

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

Address:

Job Family Group:

BMO Capital Markets is a leading, full-service financial services provider. We offer corporate and investment banking, treasury management, as well as research and advisory services to clients around the world. #bmocapitalmarkets

MD, Algo Model Control Officer

Core Mandate

• Spearhead the overall governance of algo controls requirements and software development lifecycle (SDLC) for Capital Markets electronic trading algorithms
• Creates and apply strategies, working with internal stakeholders, to establish the governance, model risk assessment, monitoring and controls including development and testing frameworks for electronic e-trading algos that aligns with the bank’s risk appetite and regulatory expectations.
• Establish robust and continuous oversight framework including pre & post trade monitoring, assessment, controls, and escalation processes
• Leads Global/Regional governance committees

This role is part of our Algo Model Control Office, focused on the governing model and algo control requirements for CM's Electronic Trading Algorithms.

Responsibilities will include, but are not limited to:

• Managing the Global Model Control Office and Governance for CM's electronic trading algorithms and Front-office automation tools
• Developing strong working relationships and collaborating within the Sales & Trading business and with independent control functions to develop model control governance standards for the firm's electronic trading algorithms and Front-office automation tools
• Leading the implementation of 1st Line of Defense control, procedures, testing/reviews, and governance processes to meet policy standards
• Development and execution of strategic projects, including delegation of key tasks across the team, measuring progress against deliverables, and resolving or escalating issues
• Maintaining regular stakeholder communications and training to ensure continuous awareness of the model control process
• Monitoring compliance of governance requirements through the review of relevant metrics and indicators
• Chairing/participating at various senior oversight committees, both globally and regionally
• Centrally tracking audit and regulatory requirements and contributing to key regulatory initiatives and/or responses, where necessary
• Supporting Senior Management with ad hoc requests/projects

Experience & Skills Required:

• Superb communications skills, verbal and written, and demonstrated ability to build relationships internally within the team, and externally with other groups
• Exceptional leadership skills with the ability to prioritize, execute, resolve and/or escalate effectively in a fast-paced environment
• Analytical thinker with aptitude to creatively solve problems and provide challenge where needed
• Experience in developing concise and effective management reports and regular updates with keen attention to detail and high personal standards for quality of work
• Proven experience with project management, including complex initiatives, across multiple departments, groups, or lines of defense
• Solid understanding of Risk Management principles
• Experience in Model Risk Management and/or Electronic Trading is ideal but not essential
• Excellent desktop application skills: Microsoft PowerPoint, Excel, Word, etc.
• Minimum Education qualification is a bachelor’s degree or equivalent

Please note the target base salary range for this specific position in New York City is $225,000 - $275,000USD.

Compensation and Benefits:

The base salary represents BMO Financial Group’s hiring range for this position. Actual salaries will vary and will be based on various factors, such as location, skills, experience, and qualification for the role. Salaries for part-time roles will be pro-rated based on number of hours regularly worked.

Base salary is one component of BMO Financial Group’s total compensation package for employees, which may include performance-based incentives, commissions or discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: www.bmousbenefits.com.

We’re here to help

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact.  We strive to help you make an impact from day one – for yourself and our customers.  We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at http://jobs.bmo.com/us/en

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. BMO is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

** This is a hybrid position (part in-office/part remote work) requiring in-office work multiple days every week and is based in Buffalo, NY.

Overview:

Provides analysis and completes reports for liquidity risk management reporting to the senior management, including the Asset Liability Committee (ALCO) and the Board of Directors with, limited guidance from senior analysts and manager. Works with senior analysts and manager to improve Liquidity Risk Management (LRM) reporting and assists in simplifying complex operations by independently getting data and other information needed to complete reports.

Primary Responsibilities:

• Update working files with pertinent information from within and outside Treasury. Build partnerships within Treasury and the lines of business to support receipt of this information in a timely manner.
• Learn and increase proficiency in appropriate tools used in preparing and producing reports for LRM. Implement new ideas using these tools based on guidance provided from senior analysts and/or the manager.
• Assist Liquidity Risk Management team by preparing, analyzing and reporting various liquidity stress scenarios modeled in QRM (Quantitative Risk Management) to support management of liquidity risk management sensitivity analyses.
• Document procedures and controls for processes used to update files used for LRM reporting.
• Document and maintain currency of procedures and controls for processes used in updating files for liquidity risk management reporting.  Ensure documentation is written comprehensively to enable a new user to easily follow and replicate the process.
• Stay abreast of current and proposed regulatory guidance and industry best business practices as they relate to liquidity risk management.
• Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
• Promote an environment that supports diversity and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Complete other related duties as assigned.

Education and Experience Required:

• Bachelor's degree with coursework and proven proficiency in Finance, Accounting or Economics and a minimum of 2 years’ related experience, or in lieu of a degree, a combined minimum of 6 years' higher education and/or work experience in Finance, Accounting or Economics, including a minimum of 2 years’ related experience
• Detail-oriented
• Strong mathematical skills
• Strong analytical skills
• Strong interpersonal and communication skills, with an equally strong desire to learn
• Advanced computer skills and strong knowledge of pertinent spreadsheet and database software

Education and Experience Preferred:

• Master's degree in Business Administration (MBA) or Chartered Financial Analyst (CFA)
• Minimum of 2 years’ proven Liquidity Risk Management or Asset/Liability experience
• Experience in mathematical modeling of financial instruments
• Prior banking experience
• Knowledge of bank products and services
• Ability to work well in a fast-paced, deadline-driven environment
• Ability to coordinate multiple projects simultaneously

Location

Come join our GTE Financial team! 

If you are an exceptional listener and a genuine relationship builder. You take pleasure in interacting with people and assisting them, while building lasting relationships and love helping individuals home ownership dreams come true! 

Mortgage Loan Executive will be managing the day-to-day sales and support with applications coming from our community financial centers, web, external referral sources and in-bound phone inquiries. The Loan Executive will ensure that member loan requests meet member needs, review credit, review automated underwriting decisions, make, and follow up on initial document request from the borrowers and prepare loans for underwriting review.

What does GTE look for in a Loan Executive?

Business Development/ Sales:

• Meeting with and counseling members on new mortgage loan options as determined by the current product guidelines.
• Engage with Community Financial Center teammates to develop quality referral strategies through product training and sales technique.
• Engagement with community organizations to develop a circle of influence for referrals. Including but not limited to participation in realtor events and activities, lead groups and local chamber membership.
• Proactively solicits new residential mortgage business and represent GTE in the market.
• Develop and maintain referral contacts and professional relationships with realtors, builders, etc.
• Engaged in campus activities and community involvement

Customer Internal and External Experience:

• Effective negotiation, sales and relationship building skills is a must.
• Proven success prospecting, building a pipeline and moving sales opportunities.
• Professional demeanor with co-workers to build a proactive team environment.
• Strategic in maintaining defined service level expectations.
• Provide exceptional member experience and provide needs-based selling.
• Desire to provide exceptional member experience and provide needs-based selling.
• Good interpersonal skills to work effectively with management and staff.

Operational:

• Analyze all loan file documentation to begin prequalification process, moving into full loan application entered Loan Operating System (LOS).
• Working knowledge secondary market, FHA, VA and CU Portfolio loans and the documentation that goes with those loan products.
• Working knowledge of GTE’s full suite of lending products but also any other product offered to our members (i.e.: Checking, Commercial, Investments & Insurance Services).
• Strategic in maintaining defined service level expectations.
• Communicate lending decisions with regards to denials or counter-offers upfront.
• Retain and enhance mortgage acumen and maintain knowledge of mortgage products/services offered by the credit union. 
• Reinforce the selling points of our loan types, rates, payments, and terms of mortgage products.
• Qualify for NMLS registration according to the Safe Act.
• Ensure compliance with all Federal regulations and disclose correct information to members as required by law.
• All work responsibilities are subject to performance goals and/or targets established as part of the annual performance planning process or as the result of organizational goal/production planning. 
• Engage in weekly or bi-weekly team meetings, conference calls, and events as assigned.
• Must demonstrate a functional knowledge of the necessary federal laws and regulation.
• Ability to handle multiple job responsibilities and tasks to accomplish goals and objectives
• Implement actions plans to focus on areas of opportunity with all lending products.
• Must demonstrate a functional knowledge of the Bank Secrecy Act in addition to other Federal laws, including but not limited to: U.S. Patriot Act, Office of Foreign Assets & Control, Anti-Money Laundering, Right to Financial Privacy Act, and the Bank Bribery Act
• Bilingual preferred (English/Spanish).

Required Qualifications: 

• High school diploma or equivalent.  Some college preferred
• Min 1 -3 years’ experience or combination of education and experience.
• Knowledge of secondary market is preferred.

Position Details:

• Location:                 Downtown Tampa – GTE Headquarters
• Department Hours:  Monday– Friday (8:00 am to 6:00 pm) // Saturday (9:00 am to 1:00 pm)
• Full-time hours required, with additional hours as necessary to accomplish objectives, goals, and projects.
• Work arrangement (in-office, hybrid, or remote) may be changed at any time by management with appropriate notice if possible.

GTE was named as one of Tampa’s Top Workplaces!

GTE Financial is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

The safety of our employees and members is our utmost priority. GTE Financial has implemented a policy requiring Covid-19 vaccination as a condition of employment. GTE is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact TalentAdmin@gtefinancial.org

Overview:  

Monitors and/or completes audits of activities of a more basic nature within an assigned area of the Bank to ensure adherence to internal policies, processes and external regulations.  Communicates findings to appropriate parties to mitigate recurring issues of the same nature.  

Primary Responsibilities:

• Monitor and/or complete audits of activities of a more basic nature within an assigned area of the Bank to ensure adherence to established internal policies and processes and external regulations.
• Identify issues of non-compliance and communicate to appropriate parties as well as the individual employee as warranted to prevent future recurrence.
• Maintain records of discovered deficiencies to support reporting and trend analyses of activities.
• Develop and maintain a current knowledge of the policies, processes and regulations affecting monitoring and/or auditing activities to ensure validity of analyses and findings.
• Identify potential areas for process or procedural improvements.
• Participate in more complex monitoring and/or audit of activities as requested.
• Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.  Identify risk-related issues needing escalation to management.
• Promote an environment that supports diversity and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Complete other related duties as assigned.

Scope of Responsibilities:

This role monitors and/or completes audits of activities of a more basic nature, often focusing on call monitoring.

Supervisory/Managerial Responsibilities:

Education and Experience Required:

Associates' degree and a minimum of 1 years' work experience in the area supported, or in lieu of a degree a combined minimum of 3 years' higher education and/or work experience, including a minimum of 1 years' work experience in the area supported

Proven analytical skills

Proven verbal and written communication skills

Prior experience with pertinent spreadsheet, word processing, database and presentation software

Detail-oriented

Education and Experience Preferred:

Bachelor's degree

Prior experience providing written or verbal feedback

Physical Requirements:

N/A

Location

Overview:

Manages all activities of a branch. Responsible for the overall success of the branch operating model, including customer and employee experience, digital engagement, transactions/operations, servicing, and sales. Has personal production responsibility. Consistently meets with business partners to review customer deals.

Primary Responsibilities:

• Responsible for overall profitability by directing sales and business development, meeting operational objectives and ensuring the branch achieves its annual goals.
• Leads team through coaching, performance management, and setting priority. Builds and develops branch staff.
• Identifies Retail and Business Banking customer needs through the M&T sales processes, using the tools and resources to assist customers with short and long term solutions.
• Proactively prospects and grows Business Banking relationships through outreach. Builds the bank’s presence in the community. Researches prospects, and asks for referrals with current customers.
• Actively recruits and selects talent to fill positions within Retail and/or M&T Bank.
• Actively models and coaches customer service and needs determination behaviors. Reinforces and maintains accountability for execution of Retail strategy.
• Demonstrates and coaches M&T sales processes.
• Ensures operational and requirements are maintained, to include consumer and business banking guidelines. Ensures compliance with operational, security and control policies/procedures, preventing fraud and protecting customer assets.
• Takes ownership of complex account servicing and error resolution issues, including those escalated by other Bankers. Provide coaching and guidance to improve and reduce future problem resolution/escalations.
• Engages with all team members and business partners as appropriate.
• Independently processes all Business Banking loan requests up to $100,000. Proactively bundle products and services as appropriate.
• Adheres to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
• Promotes an environment that supports diversity and reflects the M&T Bank brand.
• Maintains M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Completes other related duties as assigned.
• Exercises usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations.

Scope of Responsibilities:

This position reports to a Retail Regional Manager and leads the branch team to achieve annual sales and profitability goals, and has a sound working knowledge of the overall operations of the branch.

Branch Managers have the responsibility to establish and maintain federal registration requirements outlined in the SAFE Act.

Branch Managers must stay current on operational, product, and system changes/enhancements, as well as demonstrate good risk management decisions. In addition, Insurance licensing minimum expectations must be maintained as outlined in MTS Licensed Banker Academy document. Business Banking Specialist minimum expectations will be set by both the Branch and Retail Regional Manager.

Branch Managers will typically spend some of their time servicing existing customers, and the majority of the time growing the business through proactive sales and outside calling activities.

Branch Managers are responsible for building productive partnerships with appropriate areas of the bank to ensure customer needs, service issues, and employee issues are resolved timely and accurately. Branch Managers are responsible for taking full ownership of customer issues until they are completely resolved.

Supervisory/ Managerial Responsibilities:

Branch Managers generally have direct reporting responsibility for branch staff.

Education and Experience Required:

Bachelor’s degree,

OR in lieu of degree,

Four (4) years’ relevant experience. Minimum three years sales experience

Minimum two years’ managerial experience or proven leadership abilities.

At Market Manager discretion/branch need, Life/Accident and Health Insurance licensing required within 18 months of entry into position.  Note: branch provides training for licensing within 6 months.

M&T Business Banking Specialist within 18 months of hire.

Demonstrated strong knowledge of Business Banking products, services and client relationship management.

M&T Way Certified

Precision Leadership Certified Bi-lingual/Spanish preferred

Work with common PC software, including knowledge of Microsoft Office software for word processing and spreadsheets.

Experience with Internet and email preferred.

Education and Experience Preferred:

Demonstrated sales/business development experience and success. Has fundamental understanding of profitability.

Excellent communication and interpersonal skills.

Proven ability to demonstrate and coach exceptional customer service.

Ability to communicate and function professionally with all levels of personnel and business partners across the organization.

Strong financial services product knowledge preferred.

Strong organization, time management, and prioritization skills.

Location

Overview:

As a Float Teller, you will specialize in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions.  Processes a variety of financial transactions in an accurate and efficient manner. Float tellers will frequently travel to different branches within a designated area to assist branch staff as needed.

Primary Responsibilities:

Adhere to the established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them.

Educate our customers through shoulder-to-shoulder digital demonstrations; identify self-service opportunities that meet the customer’s identified needs.
 

Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to address the customer’s immediate need.

Accurately balance and process customer transactions efficiently following Bank Policy.

Take ownership of escalated account services issues until resolution; complete and accurately log all customer complaints in the appropriate system.
 

Transition identified sales opportunity and provide introduction to appropriate banking partner.
 

Complete branch-related operational activities as appropriate (e.g cash ordering, vault, ATM, and wire transfer activities).

Process customer/account maintenance accurately.
 

Complete Consumer AML (Anti-Money Laundering)/BSA (Bank Secrecy Act)/ KYC (Know Your Customer related activities.

Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.

Promote an environment that supports diversity and reflects the M&T Bank brand.

Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

Complete other related duties as assigned.

Scope of Responsibilities:

The position is responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner.  It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company’s culture and brand.  The position is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the position to stay current on operational changes and demonstrate good risk management decisions to assist the branch in managing preventable losses and reducing fraudulent activity.

Managerial/Supervisory Responsibilities:

Not Applicable

Education and Experience Required:

High school diploma or equivalent (GED) and minimum of 6 months customer service experience, including data entry and/or cash handling experience

Ability to easily travel between branches on an as needed basis
Proven verbal communication skills

Proven interpersonal skills
Proven ability to demonstrated exceptional customer service
Well-organized

Proven time management skills

Proven prioritization skills
Proficient with internet user-level technology

Education and Experience Preferred:

Bilingual based on branch needs

Physical Requirements:

Ability to stand for long periods of time
Prolonged use of hands and fingers
Ability to lift light to heavy objects weighing 5lbs – 30 lbs.
Ability to read fine print
Ability to interact with customers in an open face to face work environment

Location

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! 

THE JOB – Sustainability Crew Member at Cadence Bank Amphitheatre at Chastain Park

US Concerts is seeking a Sustainability Crew Member to help us take our sustainability programs to the next level. This role is the backbone and driving force for helping us become zero waste through sorting and educating others. This position will partner with the Venue Sustainability Coordinator and be part of the venue operations team. This is a seasonal, part-time position for show days. Hours per week will vary depending on show schedule and business need.

WHAT THIS ROLE WILL DO

• Assist in the post-show sorting process of all recycling materials, aluminum, and reusable cups
• Engage fans and encourage them to participate in our sustainability programs through activities or education.
• Be an ambassador to all Band Members in order to help them understand their role in achieving the venue’s sustainability goals.

WHAT THIS PERSON WILL BRING

• Position requires about 90% of the time spent walking, bending, reaching, stooping, lifting and carrying 50 lbs.+ with about 65% of that time spent sorting materials
• Dedication to participate in something that will have a real and immediate impact to the cause
• Must be able to work well with other departments
• Experience in events, zero waste events are a plus
• A positive attitude
• Creative thinker and problem solver
• A strong sense of teamwork and ability to execute programs

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.  You will be working in an inclusive environment and be encouraged to bring your whole self to work.  We will do all that we can to help you successfully balance your work and homelife.  As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.  It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. 

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant  consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.  Live Nation will also provide reasonable religious accommodations on a case by case basis.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

**Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of Colorado will not necessarily receive the same compensation. Live Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the CO EPEWA, a potential new employee’s salary history will not be used in compensation decisions.

Job Summary:

WHO ARE WE? 

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com. 

Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.  

WHO ARE YOU? 

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!   

The Role:

Assist guests at live events by performing duties, such as selling tickets to events, distributing will call tickets to guests, and giving the utmost customer service experience both in person and by phone.

Job Functions:

• Sell concert tickets to patrons at events.
• Greet guests attending events.
• Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
• Help guests with tickets when tickets don't scan at the gates and/or guests have issues locating their tickets on their mobile devices
• Maintain order and ensure adherence to safety rules.
• Refuse admittance to undesirable persons or persons without tickets or passes.
• Settle seating disputes or help solve other guest concerns.
• Handle cash and credit card transactions according to Live Nation's audit guidelines
• Balance out at the end of each shift with the box office supervisor
• Partner with fellow band members at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, Etc.
• Maintain order, ensure adherence to safety rules, and share any safety concerns with management.
• Guide guests to closest exits or provide other instructions or assistance in case of emergency.
• Other duties as assigned.

Qualifications:

• Must be 18 years of age or older
• High School Diploma or equivalent
• Prior cash handling experience preferred
• Attention to detail, quality and accuracy
• Strong relationship building and communication skills
• Ability to work independently
• Excellent verbal and written communication skills

If the above description sounds like you and fits your background, apply online at http://www.livenationentertainment.com/careers/seasonal/to join the Live Nation Entertainment team today!

EQUAL EMPLOYMENT OPPORTUNITY 

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.  You will be working in an inclusive environment and be encouraged to bring your whole self to work.  We will do all that we can to help you successfully balance your work and homelife.  As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.  It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. 

 
Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.   

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.  Live Nation will also provide reasonable religious accommodations on a case by case basis. 

HIRING PRACTICES 
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. 

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.