Total 42 customer service job vacancies in F&B / Tourism / Hospitality category in Rosebery, New South Wales

• Manage a food service program for a military activity.
• Track current and projected food service needs for a military activity.
• Coordinate with internal and external sources to support a food service program.
• Audit Unit Government Purchase Card Accounts ensuring vendors are paid and documentation is filed.
• Provide advice about food service matters for a military activity.
• Recommend action for improvement of a food service program.
• Schedule management and sanitation training for food service personnel.
• Inspect food service programs for adherence to regulations.
• Utilize Army Food Service Management Information System (AFMIS), Decision Support System (DSS) and Subsistence Total Order, and Receipt Electronic Systems (STORES).
• Operate the Army Containers system to support a military activity.

• Manage a food service program for a military activity.
• Track current and projected food service needs for a military activity.
• Coordinate with internal and external sources to support a food service program.
• Audit Unit Government Purchase Card Accounts ensuring vendors are paid and documentation is filed.
• Provide advice about food service matters for a military activity.
• Recommend action for improvement of a food service program.
• Schedule management and sanitation training for food service personnel.
• Inspect food service programs for adherence to regulations.
• Utilize Army Food Service Management Information System (AFMIS), Decision Support System (DSS) and Subsistence Total Order, and Receipt Electronic Systems (STORES).
• Operate the Army Containers system to support a military activity.

• Supervises all areas of food production and service including food preparation, nourishment, tray delivery and retrieval;
• Takes corrective action for any problems that might arise on the floors pertaining to food service;
• Receives and inspects deliveries and requisitions all supplies needed in all food service areas;
• Prepares performance ratings/competencies for all employees under their direct supervision;
• Discusses work performance and problems with employees, monitors tardiness and attendance, provides guidance and makes necessary adjustments in assignments when necessary;
• Carries out the responsibilities of the position within general instructions, standard procedures and established policies;
• Ensures subordinates complete the tasks to which they are assigned and explains work requirements to meet food service schedules;
• Establishes priorities for daily operations in the event of emergency situations; defines the standards of quality and quantity to be met;
• Serves as a member of the in-service training team by providing individual and/or group instruction for employees;
• Provides guidance and assistance for lower grade employees in making decision when assembling patient trays and utilizing correct foods to be served on modified diets;
• Maintains inventory of food service supplies and equipment;
• Conducts quality assurance monitors and sanitation reviews;
• Supervises the delivery and retrieval of patient trays which includes interacting with members of the multidisciplinary team;
• Performs other related duties as assigned.

The work is performed in kitchen areas where the steam and heat from cooking and dish washing equipment often cause uncomfortably high temperatures and humidity. The work area is well lighted but usually noisy from food service activities, and there is danger of slipping on floors where food or beverages have been dropped. Food service workers are regularly exposed to hot liquids, sharp cutting blades, hot working surfaces, and extreme temperature changes when entering walk-in refrigeration or freezing units.

The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.

Major duties and responsibilities include (but are not limited to):

• Sets up and breaks down assigned station with the correct supplies and food items;
• Portions food items into standard serving sizes using the proper utensils and specified dishware;
• Decides what food items to serve for the most common diets when the diet card or tray ticket identifies only the kind of diet called for;
• Provides patients with basic information about modified diets and the nutrition services that are available;
• Identifies obvious discrepancies between the prescribed diets and the food items designated by the menu;
• Follows directions in assembling, measuring, weighing, or mixing ingredients for basic formulas and supplemental feedings following standardized recipes and using sanitary techniques;
• Delivers meal trays to the patients' bedsides; reporting the patients' comments and complaints to the supervisor or dietitian;
• Provides assistance to cooks in the food preparation area including assembling, labeling and arranging completed recipe items in preparation for use by cooks;
• Prepares fresh fruit/cold salads/dressings/sandwich fillings and cold sandwiches and simple cold desserts along with individual and bulk nourishments and supplement foods and beverages for patients;
• Makes final check of diet trays assembled by lower grade workers for completeness, correct food temperatures;
• Works in one or more functional areas of the kitchen such as food preparation, dish and pot washing, dry and refrigerated storage and receiving, and the serving line;
• Performs heavy-duty cleaning tasks throughout the food service and related areas;
• Performing other duties as assigned

The position has a sequence of steps that require attention to work operations, sanitation and safety; work assignments require advanced culinary knowledge and judgment. The work of this position is involved in the preparation of regular or special diet foods and meals. This includes cooking meats, poultry, fish, shellfish, and vegetables and making soups, gravies, sauces, desserts, and other foods. The work of
this position organizes and coordinates the work of lower grade cooks at one or more work centers in a production kitchen in order to accomplish a variety of quantity cooking operations.

Major duties include but not limited to:

• Set up tray lines, steam tables, dining room tables, and side service stands with hot and cold food items.
• Serve food cafeteria style by placing uniform portions of food on customers'/patients' plates.
• Break down and clean assigned area when the meal is finished and return food to the kitchen.
• Return soiled trays and dishes to the dish room after meals.
• Deliver meal trays to the patients' bedsides.

Major duties and responsibilities include (but are not limited to):

• Set up cafeteria lines, steam tables, dining room tables, and side service stands with hot and cold food items
• Serve food cafeteria style by placing uniform portions of food on customers'/patients' plates
• Break down and clean assigned area when the meal is finished and return food to the kitchen
• Set up dining room tables for service, place food and beverages on tables, and replenish items as necessary
• Return soiled trays and dishes to the dish room after meals
• Deliver meal trays to the patients' bedsides
• Brew coffee according to the number of servings required
• Assemble and toss fresh fruit or green salads in quantity using prepared dressings and portions into standard serving sizes
• Apportion other food items into standard serving sizes using the proper utensils and containers
• Make cold sandwiches using prepared ingredients and pack box lunches
• Work in one or more functional areas of the kitchen such as food preparation, dish and pot washing, dry and refrigerated storage and receiving, and the serving line
• Sort, wash, peel and cut fresh fruits and vegetables
• Operate and break down equipment
• Perform heavy-duty cleaning tasks throughout the food service and related areas
• Separate food waste and trash from dishes, glasses and silverware in the dish washing area
• Remove inspection doors, strainer pans, screens and spray arms for preventive maintenance of the dish machine
• Unload delivery trucks
• Store sanitized dishes, glasses and silverware
• Scrape, soak, scour, and scrub the heavier cooking utensils
• Move heavy garbage cans when collecting and transferring trash from the work area to the disposal area
• Performing other duties as assigned.

• This position is a Bargaining Unit position.
• This position is in the Competitive Service
• THIS OPEN & CONTINUOUS ANNOUNCEMENT (OCA) ESTABLISHES A STANDING REGISTER OF ELIGIBLE APPLICANTS, which closes on Nov 12, 2024. Please see the "Next Steps" area of the announcement which provides additional information on the referral process for this type of announcement.

The purpose of this position is to perform a wide variety of tasks related to the operation of a full-service coffee bar operation.

The duties of this position will include, but are not limited to:

• Prepares specialty beverages in a free-standing coffee operation.
• Operates a commercial grade espresso machine. Grinds fresh coffee beans.
• Prepares beverage by adjusting the grind of the beans, dosing the amount of coffee to be used, tamps down the ground coffee in the basket and obtains the desired extraction.
• Completes non-alcoholic specialty beverages according to customer requests and established recipes. Drinks included by may not be limited to cappuccinos, brewed coffees, lattes, espressos, hot chocolate, Frappuccino, etc. Must select proper ingredients and adjust recipes for customers if requested.
• Serves other mixed (non-alcoholic) beverages such as iced coffees, fruit drinks, smoothies and more by selecting proper ingredients and following recipes.
• Serves and prepares assorted items such as sandwiches, cookies, muffins, pastries etc.
• Serves patrons directly, receives payment, operates cash register and returns change to patrons.
• Maintains the machine in good working order following cleaning instructions and proper sanitation methods.
• May be required to open and close facility and/or coffee cart.
• Sets up work area for operations and obtains cash bank.
• Maintains that work area is neat and clean.
• Sets up/cleans tables for customers and replenishes condiment items and stocks as necessary.
• Sets up and operates dishwasher, performs preventative maintenance and cleaning.
• Scrapes, soaks, scours glassware, dishes and utensils as required. Also performs heavy duty cleaning tasks as required such as, coffee machines, ceilings, under and behind equipment, refrigerators, washes floors and walls, sanitizes garbage cans and etc.
• May unload and organize stock from delivery truck.
• Collects/transfers trash from work area to disposal area.
• Assists with inventories, identifies items for re-ordering. May be required to prepare documentation for cash funds accountability.
• Incumbent is responsible for independently completing work as scheduled after initial oral or written instructions or when changes or new assignments are made. Supervisor provides guidance and evaluates work performance and is available to answer questions and resolve customer dissatisfactions. Supervisor periodically checks to see that work is done on time and according with instructions.
• Work is evaluated on ability to carry out supervisor's instructions concerning work sequence, procedures, methods, and deadlines.
• Performs other related duties as assigned.

Functions as a Warehouse Worker in the Food Service Department at the Bureau of Prisons (BOP) federal correctional facility.

Responsible for supervising inmate workers who receive, store, and issue a wide variety of supplies, material, equipment and commodities required in the operation of the Food Service Department.

Responsible for clerical, Funds Control, Time and Attendance and budgeting duties as assigned by the Food Service Administrator and is expected to apply a working knowledge of policies and procedures as related to this office and the food service aspect of the institution.

Responsible for delivery follow-up on outstanding purchase orders placed with commercial vendors.

Along with all other correctional institution employees, incumbent is charged with responsibility for maintaining security of the institution. The staffs correctional responsibilities precede all others required by this position and are performed on a regular and recurring basis.