Assistant Food & Beverage ManagerMoxy and Residence Inn Slough, SL1 1GZWe can offer you a great opportunity to learn and grow.....
Assistant Food & Beverage Manager
Moxy and Residence Inn Slough, SL1 1GZ
We can offer you a great opportunity to learn and grow as the newest member of our Food & Beverage team!
We at Cycas Hospitality have a team of dedicated crew members that get to be their true selves so that they can deliver POSITIVELY OUTRAGEOUS service! We put people at the heart of everything we do and are looking to recruit a dynamic, confident, and ambitious new Assistant Food & Beverage Manager.
We are the first dual branded property in Slough; 2 hotels operating in 1 building!
Residence Inn by Marriott is an extended stay brand whereby our guests stay for longer periods of time. It is up to us to make them feel at home with our family of associates! All rooms are suites with more living and working space, than you would find in any other hotel room, including a fully equipped kitchen in every suite! Our guests (the Maximisers) want to Maximize their stay and we are here to help them do that, by offering grocery services, complimentary daily breakfast and of course all the places to be in Slough, London, Windsor and surroundings!
ATTHEMOXY we created a free-spirited place where our guests can do all that crazy stuff they would never think of doing at home, together with likeminded spirits they had otherwise never met, that is why we call them our Fun Hunters! The Wi-Fi is speedy and the cushy beds are freshly made, but more importantly, the bar is always open and ‘the crew’ is always on duty to serve. Our crew can do it all! Bartender, greeter, front desk attendant, speedy internet surfing problem solver… all you, all of the time.
At Cycas Hospitality, we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too. Our focus is to put PEOPLE at the heart of everything we do. We believe in hiring the smile and training and developing talent to create genuine and caring teams who come to work to have fun.
If you have an inner drive to love what you do – and do it well - and you strive to provide the best purposeful hotel experience for the most selective of smart self-reliant business travellers, then please read on as you’re somebody we want within our Hyatt Place team.
YOUR CORE PURPOSE WILL BE:
Deliver F&B service of a high standard and in accordance with departmental standards and procedures.
Establish and achieve quality and guest satisfaction goals. Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure a high level of guest satisfaction
Full responsibility for the hotels Bars, Restaurant & Events space.
Take control of the stock holding, rotation and ordering of all Beverages.
Analyse guest insights to identify and meet customer expectations and build on guest loyalty, and interact with guests to ensure expectations are being met
Develop departmental standards and procedures to promote sales and beverage creativity and profit with the F&B Manager.
Delivers daily briefings and attends other food and beverage meetings as scheduled.
Prepares for service by ensuring the departments equipment are clean, outlet is ready for service and guest comfort.
Direct day-to-day staffing requirements, plan and assign work and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance
Take appropriate action to resolve guest complaints and concerns.
Train and develop the food and beverage associates, Supervisors and Team Leaders.
Design promotional material which is aimed at increasing revenue, covers and profit for bar with the approval of line manager.
WHAT YOU SHOULD BRING:
Previous experience within a similar role within a hotel environment
Strong background in food and beverage outlets, restaurants.
Strong communicator and team management skills
Organizational skills with ability to meet deadlines
Ability to work in a dynamic, fast moving, and demanding environment
IT Literate
Fluency in English
EXCELLENT COMPANY BENEFITS
Competitive Salary and package
Service charge
Exclusive employee discounted rate to Cycas hotels
Continuous paid Training and Development opportunities
Free Healthcare plan
Cycas Hospitality is a gift for any hospitality professional. Over the past 13 years we have created an innovative hotel management company.
Join us at an exciting time as we grow and develop not only our portfolio but also our people. At Cycas we work hard, and we make working hard look fun. This is your opportunity to shine and be a part of something great. If you believe you have what it takes and want to be a part of our team, then we want to hear from you!
Please apply in writing by email attaching your CV along with your current salary and notice period. We are waiting to hear from you.
***All offers of employment is conditional on the receipt of two satisfactory references being obtained from the referees provided to us on your application and proof of your eligibility to work in the United Kingdom.***
