Total 388 Manager level F&B / Tourism / Hospitality job vacancies in kingston upon thames london kt1 1hz

School cooks provide nutritious, balanced and value-for-money meals to children every day in term time.

What’s involved

The role of school cook / catering manager could include:
• Ordering food
• Planning menus according to a fixed budget and following guidelines on nutrition and healthy eating
• Monitoring and managing supplies within a budget
• Supervising the work of catering staff, including allocation of duties and work rotas
• Developing relationships with food suppliers
• Liaising with site manager
• Complying with food safety legislation

Skills and experience you will need

• Excellent communication skills
• Good standards of hygiene
• Organised and methodical
• Experience of catering
• Supervising a team of catering staff

Entry requirements

It is up to schools and local authorities to decide what qualifications and experience applicants need to have, so it is important to check locally. Some may employ people on the basis of their experience and potential alone.

Schools usually expect cooks to have a qualification in Food Preparation and Cooking. It can often help if you have further qualifications in Kitchen Supervision or Kitchen Management.

FRONT OFFICE MANAGER, FRASER SUITES

Rate of Pay / Hours Type of Contract Location

Frasers Hospitality, a member of Frasers Property Group, is a global hospitality leader. As the world’s leading brand in serviced apartments and hotel residences, we deliver gold standard hospitality in cities across Asia, Australia, Europe, the Middle East and Africa. A true global brand with a friendly feel, our staff are connected through our shared vision and four core values, collaborative, real, respectful, and progressive. Passionate about promoting from within, our culture is one which is fostered by the continual learning and development needs of our staff.

Frasers Hospitality owns and operates 7 properties in the UK. Brands include Fraser Suites, Fraser Place and Fraser Residence, as well as Park International Hotel. These perfectly located properties can be found in London, Edinburgh and Glasgow providing guests with a comfortable and luxurious experience. Perfect for both business and leisure travellers, our accommodations are available for both short and long stays.

What you will be doing as an Front Office Manager;

• Direct and oversee the Front Office to ensure guest satisfaction and safety.
• Provide leadership and support to all members of the Front Office team, ensuring they are equipped to fulfil their duties whilst being the Management representative during these hours.
• Ensure timely and accurate customer service.
• Handle customer feedback and specific guest requests.
• Monitor and develop team member performance.
• Work closely with the housekeeping and maintenance departments to improve guest service and foster cross departmental communication.
• Always maintain a professional and high-quality service orientated environment.
• Ensure companies policies and security requirements are met.

You have proven experience in a similar role with excellent communication skills, being able to lead and inspire people to be their best. You are an enthusiastic individual with a passion for customer service who will enjoy working as part of an amazing team who all share the same passion – to create memories that our guests will remember. You have a hands-on attitude with attention to detail and experience in working in the Front Office Department. If you are an excellent communicator and problem solver this role will help you develop these skills further, bridging communication between customer and management. Please note to be considered for this role you must be eligible to work in the UK.

What we’re looking for:

• You have proven experience in a similar role.
• Excellent attention to detail and time management skills.
• You are an enthusiastic individual with a passion for customer service.
• You enjoy working as part of a team who all share the same passion – to create memories that our guests will remember.
• You would like to build upon your leadership and team management skills.
• You must be eligible to work in the UK.

Does this sound like you? Then click Apply Now.

In addition to competitive rates of pay we offer:

• Heavily discounted Staff & Friends and Family Rates at Frasers Hospitality.
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much much more.
• Cycle to work scheme – save up to 40% on a wide range of bikes.
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral schemes that pay up to £1500 (just for getting your friends a job!).
• Uniforms are provided.
• We have Wellness & National Campaign Days which promotes and encourages different activities throughout the year.
• We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary.
• We are passionate about wellbeing and mental health, and we are working towards having fully qualified Mental Health First Aiders in each property.
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.
• Additional day off for your birthday.

Plus, on completing your probationary period you will be provided with:

• Bonus Plan based on clear and transparent KPI’s.
• Life Assurance.

Our Sustainability Goals:

• 100% of our electricity is generated using renewable energy.
• We recycle, have removed single use plastic from our day-to-day operation and are members of Green Tourism with all UK properties boasting Silver or Bronze accreditations. In the UK sustainability is a key focus for everyone.
• We have moved to a chemical free cleaning system in our properties with an enzyme based eco-friendly system for apartment kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.

Interested?? Click Apply Now

Frasers Hospitality is an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Proud member of the Disability Confident employer scheme

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The Trade Marketing Manager is a vital member of our Trade Marketing team within the wider Commercial Own Brand group, responsible for implementing the TM strategy and securing supplier investment that drives performance across our retail, coffee shops and pubs and bars. You will keep abreast of market dynamics, understand consumer behaviour and build close working relationships with our key supplier partners, as well as possessing the hunger and drive to seek out and negotiate new investment.

Main Duties
Collaborate with the teams of each sales channel to develop Trade Marketing (TM) strategies that align with business objectives

- Nurture and maintain strong relationships with key trade partners, working with them to showcase SSP network, understand Brand Plans, create shared objectives and develop marketing initiatives
- Create Activation Plans, co-ordinate the creation of marketing POS materials and allocations and create unit SharePoint posts for own Supplier campaigns
- Analyse sales data, market trends and keep up to date on competitor activities
- Work closely with each business channel team to implement the Annual Trade Marketing Plan
- Work closely with Purchasing to align on supplier negotiation
- Work closely with Finance to ensure all activity is invoiced in a timely manner
- Track and forecast annual TM income for Suppliers within remit
- Input into annual TM budget development proposal
- Support organisation of annual Supplier Conference to share SSP trading strategy, relationship build and grow TM investment into SSP from our suppliers
- Support and stand-in for Senior Trade Marketing Manager

Knowledge, skills and experience required

- Proven experience in a similar Trade Marketing role including strategy and budget development
- Advanced supplier relationship building and development skills
- Advanced negotiation skills
- Strong all round business acumen and understanding of sales drivers
- Ability to spot opportunities and turn them into profitable activities
- Ability to project manage multiple workstreams and priorities to ensure delivery of the strategy
- Ability to drive decision-making through fact based analysis
- Experience of drawing out business insights from analysis and presenting findings and recommendations persuasive
- Excellent communication and interpersonal skills to build and maintain strong working relationships both internally and externally
- Good understanding of the operational reality in units e.g. environment, service, labour, waste, equipment, space and layout, ease of execution
- Team leading, coaching and development experience


Desirable skills / personal attributes

- Buying/Commercial plus Marketing experience
- Innovative and bold – able to find new ways of doing things, challenge the status quo, take an entrepreneurial approach (measured risk, high rewards
- Ability to build and work to a solid plan to achieve targets but not afraid to adapt to changes to take advantage of opportunities and quick wins as they arise
- Working collaboratively and at pace
- Exceptional attention to detail

SSP are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.

Company Description

Title: Head of Hospitality

Region: London

Salary: £55k

Every interaction is an opportunity to create a lasting impression, and we’re looking for a talented Head of Hospitality who strives to exceed expectations at every turn.

We are looking for an Head of Hospitality for a leading global investment bank in Central London. Our Head of Hospitality will be responsible for overseeing all aspects of hospitality operations in our Conference Centre and Client Centre and ensuring exceptional service and satisfaction for clients. This role involves strategic planning, leadership, and coordination to enhance client experiences and optimise operational efficiency. The Head of Hospitality will manage all people, budgets, and resources to maintain the highest standards of service and operational excellence.

BaxterStorey is a leading business in the catering industry, known for our innovative and obsessed approach, exceptional service, and authentic and delicious culinary offerings. We pride ourselves on delivering memorable workplace dining experiences across multiple locations, catering to a diverse clientele. Our team is passionate about food and dedicated to providing top-notch service.

As a member of the BaxterStorey family, you will have access to a supportive and inclusive work environment that encourages growth and celebrates diversity. Investing in your development and provide ongoing training to ensure that you have the skills and knowledge to thrive in your role whilst being dedicated to ensuring your work-life balance thus enabling you to pursue your passion for hospitality while also taking care of yourself.

Job Description

Leadership and Management:

• Lead and manage the hospitality team, including hiring, training, and performance evaluations. You will lead two direct reports, Conference Centre Manager and Client Centre Manager.
• Foster a positive and productive work environment, promoting teamwork and professional development.

Client Experience:

• Support with implementing strategies to enhance client satisfaction and loyalty.
• Address and resolve client feedback promptly and professionally, and analyse to identify areas for improvement.

Operations Management:

• Oversee daily operations of all our hospitality services within the Conference Centre and Client Centre.
• Ensure compliance with all health, safety, and sanitation regulations.
• Implement and maintain standard operating procedures (SOPs) to ensure consistent service delivery.

Financial Management:

• Monitor financial performance, including revenue, expenses, and profitability.
• Identify cost-saving opportunities without compromising quality and service standards.

Strategic Planning:

• Develop and execute strategic plans to achieve short-term and long-term business objectives.
• Stay updated with industry trends and innovations to enhance operational efficiency and client experience.

Event Coordination:

• Oversee the planning and execution of events, ensuring all details are managed efficiently.
• Working collaboratively with our sister companies and our clients to understand their needs and deliver above and beyond expectations.

Qualifications

• Successful Hospitality background, within a managerial position.
• Ability to display a real passion for food, customer service and exceeding expectations.
• Strong leadership and interpersonal skills, and able to demonstrate an analytical approach to problem solving.
• Excellent written and verbal communication, and comfortable communicating with a range of stakeholders.
• Ability to work using own initiative, and act proactively and promptly to last minute requests.
• Proficiency in hospitality management software and tools, financially and commercially astute.

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

Benefits:

• 33 Days holiday including bank holidays
• Your birthday off
• 3 volunteering days
• 3 days grandparent leave.
• 24 weeks' enhanced maternity leave
• Secondary carer leave
• Wedding/commitment day leave.
• Free meals on shift.
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance.
• Discounts available from HAPI app, from high street shops to holidays & cinema.
• Wellbeing hub.
• Access to employee assistance programme.
• Cycle to work scheme.

Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce.

The aim is for our workforce to be truly representative of all sections of society and our customers, and for each team member to feel respected and able to give their best.

And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Proud member of the Disability Confident employer scheme

Head of D365 F&O Solution Architecture
City of London
£150,000 per annum
Compa client engaged by a prestigious, world-renowned luxury brand with a legacy of excellence, known for setting benchmarks in fashion, beauty, and high-end retail.
We're searching for an inspiring Global Head of D365 Architecture to revolutionise our enterprise technology landscape through the design and global roll out of Microsoft Dynamics 365 (D365 F&O). If you're a forward-thinking innovator eager to lead world-class transformations and shape a future-ready business, this opportunity is for you!
What You'll Do:
* Shape the Strategy: Drive the creation and execution of a global D365 F&O technology roadmap that transforms how we operate. Partner with top-tier stakeholders to deliver visionary solutions.
* Architect with Impact: Design and implement future-proof architectures across business, data, and technology domains. Set high-quality standards and manage the full solution lifecycle with precision.
* Lead with Innovation: Stay ahead by exploring groundbreaking technologies and industry trends. Initiate proof-of-concept projects to keep us on the cutting edge.
* Collaborate Across Borders: Engage seamlessly with internal teams, global partners, and regional stakeholders to ensure successful D365 F&O deployment and alignment.
What We're Looking For:
* Experience: Over a decade in solution architecture, specialising in D365 F&O with expertise in global, multi-instance implementations.
* Technical Mastery: Deep understanding of D365 F&O frameworks, cloud infrastructure, integration techniques, and security. You leverage technology to drive strategic success.
* Transformation Leadership: Proven ability to drive large-scale digital change, energise teams, juggle priorities, and influence senior decision-makers.
* Business Insight: Strategic grasp of key functions like Finance, Operations, Retail, and Supply Chain, with the skill to align technology with business ambitions.
* Communication Skills: Exceptional ability to demystify complex ideas and connect with diverse audiences. Fluent in English (French is a plus).
Why You'll Love It Here:
* Global Influence: Take the lead on a high-profile, worldwide initiative with the power to shape the organisation's future.
* Innovative Environment: Be at the forefront of change, exploring new technologies alongside teams who thrive on creativity.
* Thrilling Challenges: Dive into ambitious projects that redefine enterprise architecture and push the limits of what's possible. #LI-PB1

Introducing Miiro… Inspired by the Latin word meaning ‘I wonder’ or ‘I marvel’, we encourage our guests to pause, to look around and to savour every moment. Our name and double vowel reminds us of a mirror, speaking to the idea of self-reflection and echoing the spirit of our locations.

At Miiro, we believe there’s a better way to travel. A way that is more thoughtful and personal. And since our hotels are in Europe’s most interesting neighbourhoods, we also encourage guests to discover new places — on their own terms and in an authentic way. Ultimately, we want to make sure guests go home inspired and reinvigorated because they’ve had a brilliantly considered stay.

Creating ‘Brilliantly Considered Stays’ is the essence of our brand. Stays that bring our guests closer to the local culture and their stories.

Opening in Paris and Barcelona in Summer 2024 and we will open a new Miiro Hotel in London and two Miiro Hotels in Vienna in 2025.

Marketing Manager

This exciting role will play a pivotal part in the launch and execution of a new lifestyle brand, delivering ‘brilliantly considered stays’ in London.

Under the supervision of the global marketing team and working with the hotel GM, you will be the main marketing representative on the ground for London and will play a crucial role in the opening of a brand-new hotel in Earl's Court.

As Marketing Manager, you will be responsible for executing and implementing the marketing plan for our Templeton Garden, working closely with the global marketing team to execute seasonal rooms campaigns and food and beverage initiatives across a variety of channels.

JOB DESCRIPTION:


Create promotional materials for the hotel, restaurant and bar using systems including Adobe Creative Suite tools and Canva.
Support sales team with any sales collateral requests.
Update copy for the website and email marketing campaigns.
Be the point person on the ground for the local PR agency – assisting with press visits to the hotel, restaurant and bar.
Proactive outreach to local partners/companies to drive footfall to our food and beverage outlets and to generate engaging programming in our spaces.
Proactively suggest new promotions and partnerships for F&B outlets and the hotel. Manage promotional calendar and analyse and report on campaign performance.
Partnerships: Confident to be the on the ground individual to coordinate hotel partnerships with unique brands that fit with our values to create a real community, and which give guests an authentic experience, true to the neighbourhood of Earl's Court.
Oversee monthly curated events at the hotel – whether it be literary talks, art exhibitions, bar takeovers etc., providing opportunities for data capture and database building.
Social Media Management: Ability to manage content creation and the social strategy for our channels and platforms (together with our PR agency). Assisting in increasing engagement, followers and brand awareness.
Photography: Oversee photoshoots, whether it be liaising with photographers or capturing the content yourself, as well as effective communication internally to ensure overall success of marketing initiatives.
Collaborate with internal teams: Working closely with the individual hotel teams – sales, revenue management and operations so that marketing initiatives are aligned with overall business objectives.
Reporting and analysis: Ability to analyse marketing campaigns/promotions and their success.




KEY SKILLS AND COMPETENCIES:


At least 3 years in a similar position, ideally within the hospitality industry.
Proficient with Adobe Creative Suite tools and Canva.
Creative with a can-do attitude.
Solid attention to detail.
Demonstrates self-confidence, energy and passion.
Ability to thrive in a fast-paced environment and work under pressure.

SSP UK & IRELAND

Duty Manager at M&S Simply food, Victoria Station.


Pay Rate: £12.38 per hour

Shift pattern: Full Time Fully Flexible (30 hrs per week), scheduled between 6:30am
- 11:30pm, including weekends.

- Due to some responsibilities within the Duty Manager role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts and will be required to handle and serve alcohol.
- Candidate should have vaild ID proof like passport, birth certificate etc.


If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you. We work with more than 500 brands, from our own creations like Upper Crust, Millie’s Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.





WHY JOIN SSP? At SSP, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:

- 75% discount on your meal while on shift.
- Employee Discounts: Enjoy up to a 50% discount on various SSP brands and franchises across the UK.
- Friends and Family App: 20%discount across our Catering, Whistlestop and Urban Express units. (T&C apply)
- Help@Hand App: from shopping discounts, GP appointments, 24/7 help line to financial and wellbeing support for you and your loved ones.
- Flexible Scheduling: To accommodate various lifestyles, we are promoting work-life balance.
- Continuous Growth: Access award-winning training, apprenticeships and development programs to enhance your skills and advance your career, Duty Manager Development Programme.
- Health and Wellbeing Support: Retail Trust, flexible working, comprehensive family-friendly leave.
- Culture: We value diversity and inclusion at SSP, and we have a variety of networks to support you, such as LGBTQ+, Women’s Network, Neurodiversity and Disability and many more.
- Activities: Barista Competition, Millie’s Cookies Ice off Challenge, Superstars Recognition.
- Financial Support: Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates and more.






AS A DUTY MANAGER YOU’LL:

- Engage with customers and provide an outstanding customer experience.
- Ensure a clean, safe and welcoming environment.
- Collaborate with team members to ensure smooth and efficient operations.
- Bring the SSP values to life.

Feel like you could belong at SSP? Apply now and start the best part of your journey! SSP are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.

.Take charge of our superbly-equipped kitchen, and bring your passion, flair and experience to create amazing menus which inspire our team and delight our diners! When you join Signature Senior Lifestyle as a Bank Regional Head Chef you will have work shifts that are suited to your needs and get your travel expenses paid!

The Head Chef is the heart and soul of our kitchen, in charge of creating a menu that offers our residents an unrivalled dining experience. You’ll help create and evolve the food offering across all areas of our community to produce the highest standards, ensuring food is delicious, seasonal and cost-effective. You’ll be confident devising dishes for special dietary requirements, whatever the expectations of our diners, while meeting all their nutritional needs.

You’ll also be leading a team, managing and developing a Sous Chef, Chefs de Partie and Commis Chefs, helping them to grow and develop.

Travel Requirements

You must have a full UK driving licence and daily access to a reliable vehicle as this position will require travel to a number of our luxury care homes including the list below:

Signature at Weybridge - Weybridge KT13 0HY

Signature at Coombe Hill Manor - Kingston-upon-Thames KT2 7EQ

Signature at Banstead - Banstead SM7 3AG

Signature at Reigate Grange - Reigate RH2 9DB

Signature at Ascot - Ascot SL5 7LD

Signature at Farnham Common - Farnham SL2 3GH

Signature at Caversham - Caversham RG4 6LB

Your travel expenses will be covered by us - 45p per mile by car

We are kind and compassionate. Positive and resilient. Proactive and organised. Honest and accountable. Passionate and keen to develop. If this sounds like you, you’ll fit right in.

You’re a confident leader, well versed in how to manage a busy kitchen, with NVQ Level 3 in Catering Services. Supervisory experience, awareness of COSHH, working knowledge of Health & Safety and a full, clean driving licence are a big advantage.

Company Description

Pastry Head Chef

Mon to Fri

London - Moorgate

Up to £45,000

Benefits:

• 28 Days holiday including bank holidays
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave.
• 24 week’s enhanced maternity leave.
• Secondary career leave.
• Wedding/commitment day leave.
• Free meals on shift.
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance.
• Discounts available from HAPI app, from high street shops to holidays & cinema.
• Wellbeing hub.
• Access to employee assistance programme.
• Cycle to work scheme.

Calling all culinary connoisseurs that are OBSESSED about food, we need you! If you have an insatiable appetite for the culinary arts and a burning desire to create food that delights customers and clients, then look no further. At BaxterStorey we offer an exceptional culinary playground where your creativity can flourish, your talents can shine and we wholeheartedly believe in nourishing talent and empowering our chefs to continuously evolve, refine their craft and create a development partnership together to ensure professional growth opportunities.

We have an exciting opportunity for a collaborative, inclusive and passionate Head Chef of Pastry to join our team

This is a fantastic opportunity for a skilled Pastry Chef to make a name for themselves within the food service industry and be a part of setting the new standard for workplace hospitality.

Job Description

• Lead, Inspire, collaborate and support your direct reports to deliver consistently exceptional standards.
• Build positive, credible and collaborative relationships & communication methods with clients and other key stakeholders in the business.
• Continually look to develop your team through mentoring, training, recognition, and empowerment.
• Create a culture of excellence with your team, continually striving to push the boundaries of brilliance through natural caring service, obsessive food standards and innovation.
• Achieve business critical KPI's including Health and Safety, Sustainability, Financial and Governance.

Qualifications

• Proven experience working as a Head Chef or similar role
• Have an obsession for food and creating experiences
• You can demonstrate that managing, training, and supporting a team has been an important part of your career to date
• Financially astute, you are very analytical and know how to create and maintain budgets and drive commercial performance
• Excellent coaching, delegation and influencing skills
• Ability to prioritise multiple projects in a fast-paced, multi-faceted, creative environment and able to thrive under pressure
• Meticulous organisational abilities and a high attention to detail
• Empathetic, clear and highly effective verbal and written communication
• Ability to adapt to challenges and opportunities with a solution-oriented perspective
• Excellent strategic thinking and critical reasoning skills
• Works according to the BaxterStorey core values

Additional Information

Here at BaxterStorey we have an exciting opportunity for experienced and highly motivated Head of Pastry for our highly prestigious client in the heart of the City. This role would suit an individual who thrives working in an inclusive, value-driven, dynamic, and entrepreneurial environment.

Our client is an investment bank, about to move their London Campus into one purpose-built HQ at Moorgate. This facility will host 5600 employees, offering a Food Hall style Staff Restaurant, Bistro for informal dining, a Coffee Lounge by day which becomes a licenced bar by night and an unmanned Retail outlet.

In addition, our Hospitality offer will include a raked Auditorium for 280 guests, along with networking space for 200+ and the opportunity to host plated dinners for 80 covers.

Our Client Dining suite has 14 private dining rooms, 3 of which come with private terraces, a Chefs Table for 10 covers and a Terrace with BBQ & Al Fresco dining. Our Conference suite has 17 meeting rooms, and we have a further 37 internal meeting room spaces throughout the building.

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce.

The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.

And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Proud member of the Disability Confident employer scheme

Human Resources Manager

Do you thrive on inspiring teams and driving results? If so, we want you to be part of our team as the Human Resources Manager at our stunning Park Plaza Westminster Bridge Hotel.

As our Human Resources manager, the friendly face of the 1023 bedrooms Park Plaza Westminster Bridge, you will create, support and lead by example by having a positive, open, and results-orientated mindset.

Why you'll love working for us:

• Discounted PPHE hotel rates (extends to the Radisson Hotel Group and family & friends)
• F&B discounts at our restaurants and bars (for your whole party)
• 2 wellness days meaning you start with 30 days of holiday per year (pro rata) including bank holidays, increasing with years of service
• Two free meals per day
• Access to 40% of your pay before payday through Wagestream
• Recommend a friend scheme - up to £750!
• Vitality at work scheme with great gym discounts & more
• Ride to Work scheme & free cycling lessons
• 24/7 employee assistance programme
• Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas
• Free dry cleaning for work uniform
• Annual Staff parties and events
• Company pension plan & award-winning training

Your key role responsibilities:

• Communication: Have strong interpersonal and influencing skills with a background in collaborating with a wide range of stakeholders
• Strategy: Support the General Manager to achieve the hotel's agreed People Plans, as measured in the People Management metrics
• Development: Support and coach HODs in engagement and employee relations. Work closely with department heads to nurture and develop talent
• Compliance & Policy: Ensure compliance with hotel Human Resources guidelines, policies and procedures, as well as employment law
• Flexibility: Dealing with multiple HR tasks at a time

About you:

• Proven HR Experience: Ideally in a hotel or hospitality setting
• Excellent Communication Skills: You'll be collaborating with a diverse range of stakeholders
• HR Expertise: Solid experience with Employee relations, Employment law, and best practices
• Passion for People: You live our core values: Trust, Respect, Teamwork, Enthusiasm, Commitment, and Care.

Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities that are perfectly complemented by award-winning restaurants and bars.

Park Plaza. Be part of it.

At InterContinental London Park Lane, we are currently looking to for a HR Manager to join the team.

Welcome to InterContinental London Park Lane

Located at one of the capital's most prestigious addresses, where the late Queen Elizabeth II once resided. Our hotel redefines traditional luxury, offering a blend of modernity and flexible sophistication in the heart of Mayfair. Inspired by its scenic views overlooking two Royal Parks, our establishment boasts elegant natural interiors and award-winning seasonal cuisine.

We are seeking an experienced HR Generalist with at least five years in a mid-senior HR role—ideally as an HR Manager, HR Officer, or Senior HR Advisor within the hotel or hospitality sector. This role is perfect for a steady and self-driven HR professional who remains composed under pressure and acts with integrity. We’re looking for someone warm, approachable, and adept at building rapport, with a genuine passion for people management, employee engagement, and fostering a positive workplace. They should possess a natural ability to lead and inspire others.

As our HR Manager, you’ll lead the HR team and collaborate closely with the HR Business Partner and senior management to ensure best-in-class HR practices throughout the hotel. This is a hands-on, generalist role that requires comprehensive experience across core HR functions, including employee relations, recruitment, and HR operations.

Key Responsibilities:

• Lead and oversee the HR team, ensuring smooth day-to-day HR operations.
• Manage complex employee relations (ER) cases, including investigations, disciplinary actions, performance management and grievance procedures.
• Oversee recruitment and talent management to attract, retain, and develop top talent.
• Advise senior management and department heads on HR policies and best practices.
• Promote a positive workplace culture and high employee engagement through effective communication and development initiatives.
• Ensure compliance with employment laws and manage HR reporting requirements.
• Conduct regular HR audits, recommending improvements to HR processes and systems.
• Mentor and support the growth and development of the HR Coordinator and HR Advisor.

Qualifications & Experience:

• CIPD Level 5 or equivalent professional HR qualification, or significant first hand HR experience.
• Demonstrated experience handling complex employee relations and conflict resolution.
• Strong generalist HR expertise across employee relations, recruitment, and HR operations.
• Experience in leading and mentoring an HR team, with a focus on team member development.
• Ability to manage multiple priorities and thrive in a fast-paced environment.
• Solid understanding of employment law and HR best practices.
• High level of interpersonal skills, with the ability to build relationships and collaborate effectively across teams.
• Excellent written and verbal communication skills.

We are committed to offer and provide our HR Manager with a competitive salary and a large range of benefits:

• Competitive annual salary plus great IHG perks!
• 31 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated) 
• 15% Hotel performance bonus
• Comprehensive Company Medical scheme for you and your dependants
• We provide every employee company sick pay and life insurance.
• Professional career development with our IHG Leadership programs plus access to our digital online learning platform and numerous other learning and development opportunities
• Amazing discounts for our hotels and restaurants around the world
• Discounts from over 15,000 stores – all the way from retail to cinema
• Most importantly, we’ll help you grow, and develop you as an individual and inspire incredible.

At InterContinental London Park Lane, our ambition is to define our unique culture.

• The kind of culture that inspires you to be all you can be.
• An invitation to tap into your unique personality to deliver and achieve incredible things.
• An expectation to play your part in empowering and inspiring others.
• An opportunity to learn, grow and push what’s possible.
• The promise of a personal and professional journey
• A place where everyone can belong and feel part of something bigger.

Please click ‘apply’ now!

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Our housekeeping team allows us to take pride in our appearance. Whether it is our guest's rooms or public areas, they keep everything clean and pristine. Join them as a Housekeeping Supervisor and we will give you the training and support to succeed.

Benefits of working for us as a Housekeeping Supervisor:

• Salary: £13.50 per hour
• Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
• 50% F&B discount at our restaurants and bars (for your whole party)
• Two wellness days per year, meaning all team members start with 30 days of holiday per year - including bank holidays, increasing with years of service!
• Two free meals per day - including days off if you wish to come i­n!
• Access to 40% of your pay before payday through Wagestream!
• Recommend a Friend scheme - £750
• BenefitHub - Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
• Vitality at work scheme with great gym discounts & more
• Ride to Work Scheme & free local cycling lessons
• Travel season ticket loans *
• 24/7 access to our Employee Assistance Programme
• Rotas published at least two weeks in advance (if applicable)
• Departmental productivity and service incentive schemes *
• Uniforms provided (if applicable) & free dry cleaning
• Annual Staff parties and events
• Company pension plan & award-winning training

We are looking for a Housekeeping Supervisor who will:

• Ensure an efficient operation on the shift and take responsibility for team briefings.
• Focus on checking guest bedrooms and public areas to ensure that high standards of cleanliness are maintained.
• Supervise, mentor and develop the Room Attendants assigned to your section.
• Empower the team to be more involved in the guest experience.
• Listen to the needs of guests and other team members and adapt to meet them.
• Have a courteous and professional attitude with guests and team members.
• Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care.

Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.

Park Plaza. Be part of it.

Maintenance Manager, Malmaison Rate of Pay / Hours: £37,500 per Annum plus Generous Company Benefits, Training & Development / 45 Hours per Week Type of Contract: Permanent Location: London

You always have the right tool for the job….! Taking responsibility for the general maintenance of the property, upkeep of its facilities and the management of the maintenance team, the Maintenance Manager is there to ensure that jobs are completed efficiently to ensure that the guest expectations are met during their stay.

You will be required to allocate responsibilities to the team, complete the daily jobs list and preventative maintenance schedules with an eye for detail and a passion for fixing things!

You must meet time deadlines, liaise with contractors and take responsibility for health and safety on property. You must be organised, an excellent communicator, and a hands-on manager who has excellent attention to detail. Experience of working in a maintenance department of a similar quality hotel is required and knowledge of electrics and health and safety are beneficial. Computer literacy is also key for the compliance and audit part of this role.

We create memories that the guest will never forget. This could be the next step for you into a management position within Malmaison– we actively encourage internal development and progression, Onwards and Upwards.

• #LI-CS1

Interested?? Click Apply Now In addition to competitive rates of pay we offer:

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much much more
• Cycle to work scheme – save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral schemes that pay up to £1500 (just for getting your mates jobs!)
• A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
• We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
• We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
• We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family

Plus on completing your probationary period you will be provided with:

• Private Medical Healthcare
• Bonus Plan based on clear and transparent KPI’s
• Critical Illness cover
• Life Assurance

Our Sustainability Goals:

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
• We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace

Interested?? Click Apply Now

• Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Proud member of the Disability Confident employer scheme

Company Description

Head Chef - Retail

Up to 55k

Monday to Friday

London

Benefits:

• 28 Days holiday including bank holidays
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave.
• 24 week’s enhanced maternity leave.
• Secondary carer leave
• Wedding/commitment day leave.
• Free meals on shift.
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance.
• Discounts available from HAPI app, from high street shops to holidays & cinema.
• Wellbeing hub.
• Access to employee assistance programme.
• Cycle to work scheme.

Calling all culinary connoisseurs that are OBSESSED about food, we need you! If you have an insatiable appetite for the culinary arts and a burning desire to create food that delights customers and clients, then look no further. At BaxterStorey we offer an exceptional culinary playground where your creativity can flourish, your talents can shine and we wholeheartedly believe in nourishing talent and empowering our chefs to continuously evolve, refine their craft and create a development partnership together to ensure professional growth opportunities.

We have an exciting opportunity for a collaborative, inclusive and passionate Head Chef to join our team ********************************************************************************************************************************************************************

This is a fantastic opportunity for a skilled Head Chef to make a name for themselves within the food service industry and be a part of setting the new standard for workplace hospitality.

Job Description

• Lead, Inspire, collaborate and support your direct reports to deliver consistently exceptional standards.
• Build positive, credible and collaborative relationships & communication methods with clients and other key stakeholders in the business.
• Continually look to develop your team through mentoring, training, recognition, and empowerment.
• Create a culture of excellence with your team, continually striving to push the boundaries of brilliance through natural caring service, obsessive food standards and innovation.
• Achieve business critical KPI's including Health and Safety, Sustainability, Financial and Governance.

Qualifications

• Proven experience working as a Head Chef or similar role
• Have an obsession for food and creating experiences
• You can demonstrate that managing, training, and supporting a team has been an important part of your career to date
• Financially astute, you are very analytical and know how to create and maintain budgets and drive commercial performance
• Excellent coaching, delegation and influencing skills
• Ability to prioritise multiple projects in a fast-paced, multi-faceted, creative environment and able to thrive under pressure
• Meticulous organisational abilities and a high attention to detail
• Empathetic, clear and highly effective verbal and written communication
• Ability to adapt to challenges and opportunities with a solution-oriented perspective
• Excellent strategic thinking and critical reasoning skills
• Works according to the BaxterStorey core values

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Join us and bring your unique perspective to our team.

Proud member of the Disability Confident employer scheme

Role Purpose

Our Assistant Managers are a hugely important part of the leadership structure in our Brewpubs and with our reputation of promoting internally, there are clear lines of progression for those who wish to develop to General Manager. You will be passionate about great food, drinks (particularly craft beer) and service, have a keen eye for detail, and have an understanding of how to encourage and coach to get the best out of your team. We value your work/life balance, therefore all of our Assistant Managers are contracted to work 40 hours per week.

You will be the driver of the B&K Way, our own operational standards. You will champion product knowledge and training across both our food and beverage offer and above all else be ready to learn and develop yourself along with the support of our senior team.

As an Assistant Manager, you will be leading shifts, this will include opening & closing the Brewpub, helping with recruitment, training & coaching of the team, managing health & safety of the Brewpub and have a keen eye for growing sales!

Benefits of being a B&K Assistant Manager

• Award winning employer – Best Brewing Pub Company & Best Companies Accredited 2024
• Competitive Salary tronc
• Earn up to an additional £4,000 per year on top of your annual salary with our bonus scheme
• 40 Hour working week (Full time equivalent)
• Access your pay early with Hastee Pay, including financial wellbeing support
• Free team meal on every shift
• 30% off Food, Drink, Accommodation & Experience’s in our Brewpubs and more
• Access to Brewhub – with over 3000 discounts & cashback opportunities
• Cycle to Work scheme
• Annual incentive trips and benefits
• Access to award winning learning & development and apprenticeship programmes
• Enhanced Maternity and Paternity Pay
• Flexible shifts to fit in with life!

At Brewhouse & Kitchen we are a ‘people first’ business, we value difference and want everyone to be able to bring their true selves to work. We are committed to equality of opportunity for our colleagues and welcome applications from all sections of society regardless of age, disability, gender, sexual orientation, pregnancy and family leave, ethnicity, religion/belief, marriage/civil partnerships or any other basis as protected by applicable law. Brewhouse & Kitchen are a Disability Confident employer, if you have a disability or additional needs that require adjustments, please do not hesitate to let us know at the point of application.

If all of this sounds exciting to you, then click ‘apply’ now!