About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
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Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We’re a proud holder of the Gold Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background.
Chef
Norfolk & Norwich University Hospital
Full time – 37.5 hours per week
1100-1900 hours & 0600-1400 hours, some weekend work required.
Salary
- £24,000-£26,000 depending on experience, including weekend enhancements. Plus, Serco benefits.
Main Purpose:
To prepare and cook food to agreed schedules of work for staff, Visitors Patients and members of the public both in terms of quality, Safety and value for money. Ensure that a safe, suitable, and satisfactory level of service is a maintained within the Retail Catering Department.
Main Accountabilities:
- To produce dishes in line with agreed menus for retail, patient, and function operations to the required standards
- To provide a friendly, efficient, and courteous service to both internal and external customers demonstrating high standards of customer service and optimising retail sales at all times
- To maintain food safety, cleanliness and hygiene standards within the department and ensure that all work is carried out in line with Health and Safety, Quality and Serco and Trust policies and procedures, including the Assured Safe Catering System and that all documentation and work records are completed accurately and in time.
- To monitor and maintain food presentation to the required standard within the retail operation.
- Participate as a full member of the team, e.g. supporting and training other staff, participating in team meetings, working flexibly as required to cover other members of the team.
- To comment on and where possible contribute to menu planning and service development within the catering department.
- Store goods correctly and use stock on a rotational basis to optimise sales and minimise food wastage.
- To maintain portion control and assist in stock ordering and ensure all operational practices are undertaken to budgetary constraints.
- To correctly use and take care of all equipment and materials associated with tasks and immediately report any faults to a supervisor.
- Undertake other ad hoc duties as prescribed by manager and within scope of skill and capability.
- Supervise and mentor the Kitchen Assistants for their development and effective running of the retail kitchen.
- Participate as a full member of the team, e.g. supporting and training other staff, participating in team meetings, working flexibly as required to cover other members of the team.
What you will need for the role:
- Basic Food Hygiene Certificate.
- Good Communication Skills including ability to instruct other staff.
- Good Customer Care Skills.
- Able to work under pressure.
- Ability to be flexible and adaptable.
- NVQ Level 1or 2 in Food production or equivalent.
Workload will be determined by daily service requirements but will require some flexibility and reorganisation on a daily basis. Chefs are responsible for the quality and standard of their own work and for overseeing the work of the Kitchen Assistants.
What we offer
- Salary: Competitive salaries with annual reviews.
- Pension: Up to 6% contributory pension scheme.
- Holidays: 25 days' annual leave plus bank holidays.
- Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
- Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.
- Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
- ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period.
- Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
- Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to
Disability Confident.
