Total 141 F&B / Tourism / Hospitality job vacancies in Inverness, Highland Council, IV2 4PF

The Glen Hotel, Newtonmore is an award winning small hotel, bar and restaurant nestled in a small village in the Cairngorms National Park. We are at the very centre of the Scottish Highlands and the area offers excellent opportunities for outdoor enthusiasts. A vacancy has arisen for a team member in housekeeping & front of house. We have a young enthusiastic team dedicated to providing a top quality experience to all our guests. We offer an excellent package starting at £13.25 per hour and excellent working conditions but please note that we are unable to provide 'live in' accommodation. We will be happy to provide assistance in finding cheap local rental accommodation or a small caravan may be available at a nominal charge. The position offered is seasonal but it may be possible to change full time and permanent - we stay open all year other than Christmas Day! If you feel that you can further contribute to our success story then please get in touch without delay. Please note that applicants will be required to attend either an online or a face to face interview. Sorry, no sponsorship available for this position.

Senior Pizza Chef

Senior Pizzaiolo

Where those who love pizza can be their true self. Proud to be a Top 10 Sunday Times Best Place to Work 2023. 

Benefits:      

• Free Food on shift 
• Plus Tips - You'll receive tips/Tronc* 
• 50% off food and drink when you’re not working 
• Wagestream gives you access to up to 40% of your earned wages before payday 
• Wellbeing Support for you and your family 
• Referral Bonus of £400 for referring pizza chefs and £1000 for referring managers 
• Pension & Life Assurance 
• Pay Rates: you will earn between £12.30 and £12.68 per hour, depending on location
• Learning and Development Opportunities to invest in you 

You will be creating the star of the show, our pizza but your role will go beyond the kitchen – it’s all about enlivening the experience for our customers and making every bite memorable. Just be yourself, and we'll bring out the best in you.  

What you’ll do: 

• Food prep and dough management 
• Cook our iconic pizza and pasta 
• Work in a dynamic and energetic environment 

Who we are:  

Where those who love pizza can be their true self. Proud to be a Top 10 Sunday Times Best Place to Work 2023.  We’ve been around since 1965, bringing pizza to the UK and have since grown to a multichannel, international brand.  Our people are at the heart of our success and everything we do; we believe you should always be able to express yourself.    

Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. PizzaExpress and Milano is a place where everyone is welcome, and everyone belongs.  That’s why we assess each application on the aptitude to do the job and nothing else. 

If you are invited to an interview, please let your interviewer know at the time of booking if you require any reasonable adjustments to be made for you. 

*Tronc, or card gratuities, is a fair way to pay gratuities to our teams.  All Tronc goes to you, shared between our waiting and non-waiting teams.  You’ll get this at the end of each pay period, along with your normal pay and it’s one of the best perks about working in hospitality.  

Branch Supervisor

At Scotmid Co-operative, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this for 160 years, and we will continue to work hard to do this for many more years to come. We’re a co-operative, which means that we are run by our members for the benefit of the local communities that we serve.

Scotmid food’s aim is to be Scotland’s preferred community convenience retailer and a key factor in achieving this is through our people.

Our Branch Supervisors are an essential part of the store management team, sharing responsibility for a number of key areas throughout the store and deputising for the Store Manager and Senior Team Leader in their absence. With a natural flair for team work, Branch Supervisors enjoy taking responsibility and are confident in thinking on their feet to resolve a variety of everyday challenges - all with a positive outlook while maintaining great customer and colleague relations.

As a Branch Supervisor you will be a key-holder, often opening or closing the store, and be hands-on in ensuring store standards are second to none and that the store is safe and legal. You will motivate the customer service team to provide a professional, friendly and enthusiastic service at all times, leading by example on food preparation and service, food safety, stock management and customer service.

While previous supervisory experience in retail, particularly in grocery or food to go, would be an advantage, we are looking to hear from anyone with great customer service and team working skills.

We are passionate about supporting, challenging and developing people to be the best they can, and we offer a comprehensive induction and training program to quickly get you up to speed with our business.

To ensure that we comply with alcohol licensing legislation applicants must be aged 18 or over.

With excellent benefits, competitive hourly rates and opportunities to develop and grow, a Branch Supervisor position with Scotmid is a great way to progress your retail management career.

The Deputy Manager plays a pivotal role in the efficient operation of the business by providing support to the Store Manager and assuming responsibility in their absence. This role requires an individual with exceptional leadership skills, a keen eye for detail, and a passion for delivering outstanding customer service.

The Deputy Manager will oversee various departments and with specific areas of responsibilities assigned to them which will be tailored to the individual store requirements. They will ensure the smooth day-to-day running of the store, while also addressing challenges and opportunities as they arise.

Key Responsibilities:

• Assume the duties of the Store Manager in their absence, ensuring continuity of operations and adherence to society policies and procedures.
• Provide leadership and guidance to staff, fostering a positive work environment and promoting teamwork.
• Monitor the performance of the staff, providing coaching and feedback as necessary to enhance productivity and customer service.
• Manage stock levels and availability to optimise the sales opportunity while controlling waste.
• Implement and enforce Health and Safety requirements and standards to maintain a secure and hazard-free environment for customers and staff.
• Oversee the implementation of promotional activities and make it simple initiatives, driving revenue growth and process improvement and efficiencies.
• Resolve customer complaints and inquiries in a timely and professional manner, demonstrating a commitment to exceptional service.
• Monitoring KPI’s, investigating issues and taking corrective action when necessary.
• Stay informed about community engagement opportunities and competitor activities, providing insights to support decision-making.

To ensure that we comply with alcohol licensing legislation applicants must be aged 18 or over and will ideally be eligible to become a Personal Licence Holder, and as you may be positioned within a store with a Post Office, you will be required to successfully complete Post Office Limited’s security and background checking processes.

With excellent benefits, competitive salaries and opportunities for training and development, a Deputy Manager position with Scotmid is a great way to continue your retail management career.

Store Manager

At Scotmid Co-operative, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this for 160 years, and we will continue to work hard to do this for many more years to come. We’re a co-operative, which means that we are run by our members for the benefit of the local communities that we serve.

Scotmid food’s aim is to be Scotland’s preferred community convenience retailer and a key factor in achieving this is through our people.

Our Store Managers are key to the success of our business by leading, motivating and developing their teams to exceed customer expectations. Regardless of which store you are in, your main focus areas will include driving sales, product availability and developing the team. You could also have an instore bakery offer, hot food and ‘food to go’, or a Post Office offer that gives your store a real point of difference to get behind.

Our perfect candidates will have retail experience at management level, ideally in food - although we would like to hear from anyone who has a real passion for retail and who can demonstrate that they:

· Are a proven people manager

· Have a clear understanding and proven achievement of KPI's

· Have a passion for retail excellence, standards and customer service

· Have the ambition to drive their team and store to a higher level of retailing

· Have the talent to apply performance management and succession planning in store

We are passionate about supporting, challenging and developing people to be the best they can, and we offer a comprehensive induction and training program to quickly get you up to speed with our business.

To ensure that we comply with alcohol licensing legislation applicants must be aged 18 or over and will ideally be eligible to become a Personal Licence Holder, and as you may be positioned within a store with a Post Office, you will be required to successfully complete Post Office Limited’s security and background checking processes.

With excellent benefits, competitive salaries and opportunities for training and development, a Store Manager position with Scotmid is a great way to continue your retail management career.

Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 247,000 team members deliver experiences that enrich and nourish the lives of millions of people in 19 countries around the world every day.



Your Aramark journey starts here


Aramark UK are making a work life balance achievable whilst still working in hospitality, cultivating your culinary career with a world leading organisation. We are currently looking for a Chef de Partie to join our fabulous team at Fort George, Ardersier, IV2 7TD

Perks of the job:

- £21896.49 per year
- Full time – 35 hours per week
- Any 5 days over 7 including some weekend work
- Shifts range from 6am
- 9pm
- Excellent training opportunities including apprenticeship schemes and e learning courses
- Free parking on site
- NEST pension contribution and Life assurance
- Generous holiday allowance which increases after 3 full years of service – you can even opt to buy additional days!
- Cycle to work / Refer a friend scheme
- A wide range of perks including MyStaffShop discounts (save money on your weekly supermarket shop!), Nest pension, Life assurance, online e-learning and much more!


What you’ll be doing

- Reporting to the Sous Chef, work as part of a team in different catering outlets
- Prepare food for military dining facilities and Hospitality events
- Full knowledge of all menu items served
- Work collaboratively with the Sous Chef and Kitchen regarding food production management to ensure minimal wastage
- Work collaboratively with the Sous Chef and Kitchen Manager regarding the maintenance of food levels, food quality and brand standards
- Maintain high food hygiene and health and safety standards per Aramark requirements, identify any anomalies and report incidents to Aramark management
- Assist the Sous Chef with post-analysis
- Work collaboratively with the Sous Chef to ensure all shift opening and closing checklists are completed
- Learn procedures and standards for all kitchen tasks
- Undertake relevant training as required
- Preparation of service area and/or service points. 
- Maintain personal hygiene, appearance, and uniform to company regulations at all times. 
- The job description may be altered from time to time to meet the changing needs and requirements of the company
- Although your main place of work will be Fort George Barracks, there is the opportunity to work locally for overtime at short term camps.


Experience/Qualifications

- Relevant culinary qualification
- Knowledge of health and safety
- Previous experience of working in a kitchen/within catering
- Basic DBS Required
- A team player and a confident communicator
- Flexible approach to hours and shifts

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As a Sous Chef at the Snow Goose , you will have a passion for serving great food, training great people and leaving a smile on our guests faces. You’ll run a section, ensuring your team are working together as one and you will be the person to step up in leading the team in the absence of the Head Chef. Does this sound like you?

Join us at Vintage Inns, a charming collection of rural pubs. You’ll find roaring log fires, traditional food and a cosy atmosphere. If you want to be part of the Inn crowd, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts to work around your lifestyle!
• A massive 33% discount across all our brands. Whether its date night at Miller & Carter or a family roast at Toby Carvery, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Opportunities to grow with paid for qualifications.
• Opportunity for progression; on average 200 Chefs are promoted to Head Chef every year.
• Discounts on gym memberships.
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SOUS CHEF YOU’LL…

• Be driven to smash targets with your team.
• Train and inspire your team to deliver food to be proud of.
• Support your Head Chef with food ordering, food preparation and stock control.
• Have mastered the art of working with a branded menu.
• Have confidence in managing Chefs and the wider Kitchen Team.
• Oversee that your team conforms to health and hygiene regulations.

Haven't got a CV to hand? Don't worry you don't need a CV to apply

Proud member of the Disability Confident employer scheme

At Courtyard by Marriott Inverness Airport we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do.

The Exciting Opportunity

An exciting opportunity has arisen for a Sous Chef to join an amazing team, reporting to the Head Chef. The successfully recruited Sous Chef will have excellent interpersonal skills, be self-motivated and be passionate about delivering the best possible standards in food and food safety. You will be required to work shift patterns to suit the needs of the business. The ideal candidate would already have experience as a Sous Chef within a branded hotel environment.

Your key areas of responsibility will include:


Helping to managing the kitchen team to ensure the smooth running of the department.
Working with the Head Chef to ensure food safety is at the required Company standards by making sure HACCP, allergen policies and all safe systems of work are in place.
Ensure the hotel achieves the required food cost of sale KPI.
Assist in creating new menus for the restaurant, bar and meetings/events in line with brand standards and food trends.


What's In It for You?


Competitive salary and opportunities for career growth within Lighthouse Hotel management family.
Enhanced benefits for all employees – including 24/7 access to an online GP.
Extensive training and development programs to enhance your skills and knowledge.
Free meals on duty.
Employee / Friend & Family discounts on hotel stays and dining.
Vibrant and inclusive work environment with a diverse team.
Employee recognition programs to celebrate your achievements.
Death in service benefit for contracted employees.
Free car parking and free airport car parking whilst on holiday!


**Free accommodation in the hotel can be offered for up to two months if re-locating**

Where You Will Be Working

The Courtyard by Marriott Inverness Airport opened in 2020. This new 4 star hotel has 130 bedrooms, bar/bistro, one meeting room and a gymnasium. Courtyard by Marriott Inverness Airport is managed by Lighthouse Hotel Management, which is the operational arm of the Molo Hotel Group.

Aramark (NYSE: ARMK) is a leading service and solutions provider within the Northern Europe region. We proudly support clients, partners and customers in food, facilities management, property services, and retail solutions. Our work strives to contribute to a better world for both people and the planet, including commitments to engage our employees; empower healthy consumers; build local communities; source ethically, inclusively, and responsibly; operate efficiently and reduce waste. Aramark employs over 16,000 people throughout Northern Europe.
At Aramark, the well-being of our employees is the most important aspect of who we are. That is why we make everyday efforts to give them opportunities and benefits that support their careers and lifestyles.
We are always looking for talented people as we continue to strengthen and grow our team. With an emphasis on career development, we take immense pride in promoting from within to ensure everyone has the chance to grow and develop across the organisation.


Your Aramark journey starts here


We are currently looking for a Chef de Partie to work with our team at Fort George, Ardersier, IV2 7TD
If you are currently working as a Commis or CDP and looking for a new challenge in a full time role and love creating meals that put a smile on peoples faces, then this is the job for you. We are making a work life balance achievable whilst still working in hospitality, cultivating your culinary career with a world leading organisation. Although your main place of work will be Fort George Barracks, there is the opportunity to work locally for overtime at short term camps.

For this role you must be 18+ , have eligibility to work in the UK and have resided for longer than 3 years. Security checks are required for this role


You must have reliable transport due to the location of the site and limited public transport.





What we offer


⦁ Annual salary of £21,896.50⦁ Full time – 35 hours per week (5 days over 7 including weekends on a rota basis); shifts vary but are between the hours of 06:30 and 20:30⦁ Discounted meals on shift⦁ Free uniform and safety shoes provided⦁ NEST pension contribution and Life assurance⦁ Generous holiday allowance which increases after 3 full years of service⦁ Cycle to work / Refer a friend scheme⦁ Apprenticeship schemes available to help with career progression⦁ A wide range of perks including MyStaffShop discounts (save money on your weekly supermarket shop!), Nest pension, Life assurance, online e-learning and much more.




What you'll be doing



- Reporting to the Sous Chef, working collaboratively with the kitchen team across different catering outlets regarding food production management to ensure minimal wastage, maintenance of food levels, food quality and brand standards
- Preparing food for military dining facilities and hospitality events
- Full knowledge of all menu items served
- Assisting the Sous Chef with post-analysis and ensuring all shift opening and closing checklists are completed
- Undertaking relevant training as required.





Experience



- Relevant culinary qualification and previous experience of working in a kitchen
- Certificate in food safety (or willing to obtain via our online e-learning)
- Excellent team player and communicator
- DBS and security checks required



- Relevant culinary qualification and previous experience of working in a kitchen
- Certificate in food safety (or willing to obtain via our online e-learning)
- Excellent team player and communicator
- DBS and security checks required
⦁ Annual salary of £21,896.50⦁ Full time – 35 hours per week (5 days over 7 including weekends on a rota basis); shifts vary but are between the hours of 06:30 and 20:30⦁ Discounted meals on shift⦁ Free uniform and safety shoes provided⦁ NEST pension contribution and Life assurance⦁ Generous holiday allowance which increases after 3 full years of service⦁ Cycle to work / Refer a friend scheme⦁ Apprenticeship schemes available to help with career progression⦁ A wide range of perks including MyStaffShop discounts (save money on your weekly supermarket shop!), Nest pension, Life assurance, online e-learning and much more.

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Kitchen Team Leader at the Fluke, you will support the Head Chef in building a kitchen to be proud of. You will be the master of the menu with a passion for serving great food and training great people. Does this sound like you?

Join us at Oaktree Pubs. Our teams are the local legends. The atmosphere is Vibrant, the food hearty, and the drinks always flowing. So if you want to join our team at the heart of the community, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts to fit around you.
• A massive 33% discount across all our brands. Whether its date night at Miller & Carter or a family roast at Toby Carvery, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Opportunities to grow with paid for qualifications.
• Opportunity for progression; on average 200 Chefs are promoted to Head Chef every year.
• Discounts on gym memberships.
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS KITCHEN TEAM LEADER YOU’LL…

• Train and inspire your Chefs and Kitchen Team to deliver food to be proud of.
• Be driven to smash targets with your team.
• Support with food ordering, food preparation and stock control.
• Have mastered the art of working with a branded menu.
• Oversee that your team conforms to health and hygiene regulations.

Haven't got a CV to hand? Don't worry you don't need a CV to apply

Proud member of the Disability Confident employer scheme

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As a Chef at the Snow Goose, you will master our menu, with your food being the reason guests keep coming through our doors! You’ll enjoy working in a team, serving up food to be proud of. Does this sound like the chef job for you?

Join us at Vintage Inns, a charming collection of rural pubs. You’ll find roaring log fires, traditional food and a cosy atmosphere. If you want to be part of the Inn crowd, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts to fit around you.
• A massive 33% discount across all our brands. Whether its date night at Miller & Carter or a family roast at Toby Carvery, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
  
• Opportunities to grow with paid for qualifications.
• Opportunity for progression; on average 200 Chefs are promoted to Head Chef every year.
• Discounts on gym memberships.
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS A CHEF YOU’LL…

• Prepare everything that is needed before service.
• Cook food to be proud of and know the menu inside out.
• Maintain the highest standards of cleanliness and safety.

Haven't got a CV to hand? Don't worry you don't need a CV to apply

Proud member of the Disability Confident employer scheme

Branch Supervisor

At Scotmid Co-operative, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this for 160 years, and we will continue to work hard to do this for many more years to come. We’re a co-operative, which means that we are run by our members for the benefit of the local communities that we serve.

Scotmid food’s aim is to be Scotland’s preferred community convenience retailer and a key factor in achieving this is through our people.

Our Branch Supervisors are an essential part of the store management team, sharing responsibility for a number of key areas throughout the store and deputising for the Store Manager and Senior Team Leader in their absence. With a natural flair for team work, Branch Supervisors enjoy taking responsibility and are confident in thinking on their feet to resolve a variety of everyday challenges - all with a positive outlook while maintaining great customer and colleague relations.

As a Branch Supervisor you will be a key-holder, often opening or closing the store, and be hands-on in ensuring store standards are second to none and that the store is safe and legal. You will motivate the customer service team to provide a professional, friendly and enthusiastic service at all times, leading by example on food preparation and service, food safety, stock management and customer service.

While previous supervisory experience in retail, particularly in grocery or food to go, would be an advantage, we are looking to hear from anyone with great customer service and team working skills.

We are passionate about supporting, challenging and developing people to be the best they can, and we offer a comprehensive induction and training program to quickly get you up to speed with our business.

To ensure that we comply with alcohol licensing legislation applicants must be aged 18 or over.

With excellent benefits, competitive hourly rates and opportunities to develop and grow, a Branch Supervisor position with Scotmid is a great way to progress your retail management career.

The Deputy Manager plays a pivotal role in the efficient operation of the business by providing support to the Store Manager and assuming responsibility in their absence. This role requires an individual with exceptional leadership skills, a keen eye for detail, and a passion for delivering outstanding customer service.

The Deputy Manager will oversee various departments and with specific areas of responsibilities assigned to them which will be tailored to the individual store requirements. They will ensure the smooth day-to-day running of the store, while also addressing challenges and opportunities as they arise.

Key Responsibilities:

• Assume the duties of the Store Manager in their absence, ensuring continuity of operations and adherence to society policies and procedures.
• Provide leadership and guidance to staff, fostering a positive work environment and promoting teamwork.
• Monitor the performance of the staff, providing coaching and feedback as necessary to enhance productivity and customer service.
• Manage stock levels and availability to optimise the sales opportunity while controlling waste.
• Implement and enforce Health and Safety requirements and standards to maintain a secure and hazard-free environment for customers and staff.
• Oversee the implementation of promotional activities and make it simple initiatives, driving revenue growth and process improvement and efficiencies.
• Resolve customer complaints and inquiries in a timely and professional manner, demonstrating a commitment to exceptional service.
• Monitoring KPI’s, investigating issues and taking corrective action when necessary.
• Stay informed about community engagement opportunities and competitor activities, providing insights to support decision-making.

To ensure that we comply with alcohol licensing legislation applicants must be aged 18 or over and will ideally be eligible to become a Personal Licence Holder, and as you may be positioned within a store with a Post Office, you will be required to successfully complete Post Office Limited’s security and background checking processes.

With excellent benefits, competitive salaries and opportunities for training and development, a Deputy Manager position with Scotmid is a great way to continue your retail management career.

kitchen team member | full time

three whole decades of acting different, we don’t conform, we celebrate difference. appreciating personality over perfection – we call it be you, be wagamama. whether you’re looking to start a career in the kitchen or just looking for a wok inspired side hustle this could be the role for you. with over 165 uk restaurants and growing, we’re on a mission to nourish us all from bowl to soul

the role |

as a kitchen team member at wagamama you'll play a key role in our kitchen, preparing and serving our fresh food to standard with care. working alongside a talented team of over 100 nationalities, not only will you gain key life skills at wagamama, you'll make great friends too, all whilst ensuring that our guests receive delicious food the wagamama way

if you...

• would love to provide exceptional dishes for our guests
• have a genuine passion for fresh food, we don’t use microwaves or heat lamps in our kitchens
• like buzzing environments, keeping organised and have excellent attention to detail
• foster a positive, inclusive work environment and empower others to thrive through training and personal growth opportunities

we’d love to hear from you

wok’s in it for you |

• weekly pay + share of the tips
• flexible hours to support your side hustle
• free food on shift – yes anything from our menu! plus 50% outside of work to treat your friends + family
• an industry leading family friendly policy (any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay)
• fresh clean uniform provided by us for each shift
• be the first to experience our brand-new menus
• wagamama parties throughout the year with vip guests
• be known nationwide as a wok star – our national recognition programme

in addition to this, we offer the usual such as, pension scheme, holiday, training, cycle to work scheme, retail + leisure discounts, discounted gym memberships + long service awards

be you be wagamama

wagamama is proudly part of disability confident

*100% of tips go to our teams. actual tips by restaurant will vary. tips are left solely at our guests discretion and are not considered as wages by the company nor are they guaranteed in any way

The Deputy Manager plays a pivotal role in the efficient operation of the business by providing support to the Store Manager and assuming responsibility in their absence. This role requires an individual with exceptional leadership skills, a keen eye for detail, and a passion for delivering outstanding customer service.

The Deputy Manager will oversee various departments and with specific areas of responsibilities assigned to them which will be tailored to the individual store requirements. They will ensure the smooth day-to-day running of the store, while also addressing challenges and opportunities as they arise.

Key Responsibilities:

• Assume the duties of the Store Manager in their absence, ensuring continuity of operations and adherence to society policies and procedures.
• Provide leadership and guidance to staff, fostering a positive work environment and promoting teamwork.
• Monitor the performance of the staff, providing coaching and feedback as necessary to enhance productivity and customer service.
• Manage stock levels and availability to optimise the sales opportunity while controlling waste.
• Implement and enforce Health and Safety requirements and standards to maintain a secure and hazard-free environment for customers and staff.
• Oversee the implementation of promotional activities and make it simple initiatives, driving revenue growth and process improvement and efficiencies.
• Resolve customer complaints and inquiries in a timely and professional manner, demonstrating a commitment to exceptional service.
• Monitoring KPI’s, investigating issues and taking corrective action when necessary.
• Stay informed about community engagement opportunities and competitor activities, providing insights to support decision-making.

To ensure that we comply with alcohol licensing legislation applicants must be aged 18 or over and will ideally be eligible to become a Personal Licence Holder, and as you may be positioned within a store with a Post Office, you will be required to successfully complete Post Office Limited’s security and background checking processes.

With excellent benefits, competitive salaries and opportunities for training and development, a Deputy Manager position with Scotmid is a great way to continue your retail management career.