Relationship Manager / 客戶關係經理
Full-time
Senior Executive
1 month ago
你將要做什麼與大量顧客建立並維持信任關係,以實現成長和公司目標。測量、追蹤和分析關鍵客戶指標。確保指定組合中的客房可用性,評估流失的原因,與顧客互動,向他們介紹 OYO 提供的解決方案,並為顧客提供支援。透過確保已售罄的房產贏回並讓顧客選擇各種增值服務來增加公司的收入,這將影響他們的整體收入。管理多個顧客並提出滿足顧客需求和願望的解決方案。談判合約並遵守既定的最後期限,以實現每個顧客的目標。資格至少 2 年客戶管理/業務開發/銷售經驗。能夠在壓力...
你將要做什麼
- 與大量顧客建立並維持信任關係,以實現成長和公司目標。
- 測量、追蹤和分析關鍵客戶指標。確保指定組合中的客房可用性,評估流失的原因,與顧客互動,向他們介紹 OYO 提供的解決方案,並為顧客提供支援。
- 透過確保已售罄的房產贏回並讓顧客選擇各種增值服務來增加公司的收入,這將影響他們的整體收入。
- 管理多個顧客並提出滿足顧客需求和願望的解決方案。談判合約並遵守既定的最後期限,以實現每個顧客的目標。
資格
- 至少 2 年客戶管理/業務開發/銷售經驗。
- 能夠在壓力下工作。
- 擅長數字。
- 精通科技並能快速解決問題。
- 維持與利害關係人/所有者關係的知識。
注意:僅適用於馬來西亞人。我們只會聯絡入圍候選人。
津貼和福利
- 彈性的工作時間
- 醫療保險
- 事假
- 開放文化
- 個人發展機會
- 遠距工作彈性
OYO Rooms is a technology driven branded network of hotels spread across 175 cities with 5,500+ hotels, offering standardized stay experiences at an unmatched price. OYO to date has raised more than US$225 million from investors like Sequoia Capital, SoftBank Group, Greenoaks Capital, and Lightspeed. Malaysia is OYO’s first international expansion outside of India, with the same vision to change the way people stay when away from home. We started operating in Kuala Lumpur since December 2015 and currently have 100+ hotels in our network and 5,000+ room inventory spread across Kuala Lumpur (Bangsar, Damansara, Bukit Bintang, etc.), Penang, Melaka and very soon all across Malaysia. Why join us? OUR CULTURE Our Growth Story From a single hotel in May 2013 to over 5500+ hotels at present, ours has been an inspiring journey from a smart idea to India's largest branded network of hotels with the dream of becoming the world's largest branded network of hotels.
Our Team We are a young and dynamic team working towards disrupting the hospitality industry to solve people’s problems when they stay away from home. Life at OYO Rooms: We have a young and spirited team of motivated and skilled people who love to think 'out-of-the-box' and make a difference with their work every single day. For us, fun-at-work is not good enough, precisely why we believe in ‘fun-is-work’. We have a team that loves what it does, and has loads of fun while doing it. Join Us: If you can think 'out-of-the-box', if you can get things done and if you want to make a difference with your work, then this is just the place you have been looking for. We will reach out to you. Benefits Work with motivated, skilled and fun loving people who will value and support you for your crazy ideas.
At OYO Homes, our vision is to create the most reliable and trusted property management company in the world which can acquire and manage homes at large scale that come in all shapes, sizes and geography and provide the best hospitality experience to our customers - both property owners and guests. If you're excited, passionate and ready to roll up your sleeves to build / be a part of world class function, this team is the place to be.