Total 23 F&B / Tourism / Hospitality job vacancies in Lewisham, South East London

TIA GLOBAL Chef | Cook Club Bombala TIA GLOBAL is working with an established hospitality venue located in Bombala, NSW who are currently seeking enthusiastic, talented, and hard-working Chef and Cook at all levels including: Intermediate Cook Commis Demi Sous Chef Chef De Partie Whether it be an afternoon drink or an intimate dinner, we aim to be a landmark that will deliver a new culinary and service experience to our members and guests.         Benefits The Positions Our client is seeking highly motivated, experienced and passionate chef/cook to join the team. The ideal candidate will be overseeing kitchen operations, preparing and cooking dishes according to established recipes and ensuring that dishes are of the highest quality whilst meeting food safety standards. The successful candidate will have a passion for cooking, strong leadership skills, strong attention to detail and the ability to work efficiently in a fast-paced environment. Task & Responsibilities Key Responsibilities Participate in preparing, cooking, and serving main meals, snacks, desserts and other food products in accordance with the menu and on occasion preparing “off-menu” items. Do so in a thorough and efficient manner. Clean and maintain the cooking and preparation areas and tools as required, and always after each service period. Supervising and providing directions for cooks and kitchen hands Ensuring food safety of dishes served to guests with special dietaries (allergies, intolerances) Receive and check the quality of cooking materials. Ensuring sufficient quantity and quality of the food before serving Maintaining correct storage of food   Qualification & Experience Ideal Candidates Be experienced in a similar high-volume casual dining venue, preferably upmarket pubs, hotels, or restaurants. Have the flexibility necessary to workdays, nights, and weekends. Possession of a highly relevant Certificate IV (or equivalent) At least 2 years post qualification experience Ability to work in a fast-paced/flexible environment. Preference will be placed on applicants with unrestricted work rights. Above all else, have a passion for great food and great customer service. Salary: $70000-85000 Job Publish: 19-11-2024 Job Expire: 19-12-2024 Please click to View more detail / apply .

The Venue With indoor/ outdoor dining areas and a classic bar, the Lynchs Hotel is everything youd expect from a great local pub. Located in Naroomas town centre, Lynchs Hotel was originally built in making it one of the oldest and most historic buildings in town. Stop in for a pint, stay for a bite, and make yourself at home. The Role  This is the perfect opportunity for an experienced  Operations Manager to grow within a team of passionate hospitality professionals as well as be a part of one of Merivales favourite locations. We are looking for someone who is committed to imbedding themselves in the team and venue, connecting authentically with the community. We build teams who know how to deliver guest experiences like no other. Our leaders are





... Click here to view more detail / apply for Operations Manager | Lynch?s Hotel Narooma

Better begins here
Crown Resorts is a great place to visit and it's and even better place to work, a place where you can play your part in creating joyful, elevated experiences for our guests and our people. We value passion, optimism, and an appetite for change- for the better. Here, you'll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop. 
As a  Kitchen Steward  you will work in one of our kitchens and together with your team of Chefs and Restaurant Staff, you will create a memorable dining experience for our customers.
Dressed in your freshly laundered uniform, you will ensure the kitchen and its floors, walls, worktops, and food contact surfaces are sparkling clean at all times. You will be relied upon to ensure all cutlery, pots, pans, ovens, fryers, grills are cleaned, sanitised ... Click here to view more detail / apply for Kitchen Steward

This position independently performs duties that require proficiency in special procedures and broad knowledge of service operations, such as food and beverage preparation, modified diets, computer proficiency, dishwashing, dry and refrigerated storage, and safety and sanitation.

Major duties and responsibilities include (but are not limited to):

• Sets up and breaks down assigned station with the correct supplies and food items
• Portions food items into standard serving sizes using the proper utensils and specified dishware
• Decides what food items to serve for the most common diets when the diet card or tray ticket identifies only the kind of diet called for
• Provides patients with basic information about modified diets and the nutrition services that are available
• Identifies obvious discrepancies between the prescribed diets and the food items designated by the menu
• Follows directions in assembling, measuring, weighing, or mixing ingredients for basic formulas and supplemental feedings following standardized recipes and using sanitary techniques
• Delivers meal trays to the patients' bedsides; reporting the patients' comments and complaints to the supervisor or dietitian
• Prepares fresh fruit/cold salads/dressings/sandwich fillings and cold sandwiches and simple cold desserts along with individual and bulk nourishments and supplement foods and beverages for patients
• Makes final check of diet trays assembled by lower grade workers for completeness, correct food temperatures
• Works in one or more functional areas of the kitchen such as food preparation, dish and pot washing, dry and refrigerated storage and receiving, and the serving line
• Performs heavy-duty cleaning tasks throughout the food service and related areas
• Performing other duties as assigned

Work Schedule: The schedule includes weekends and holidays, variable shifts between 0500 and 1830.
Position Description/PD#: Food Service Worker/PD99836S
Relocation/Recruitment Incentives: Not authorized

Starting at $21.29 Per Hour (WG 4)

Server/Waiter/Waitress

Do you take your work seriously, but not yourself? Do you love meeting new people and bringing your personality to work? Are you happiest when working in a team, making things happen?

Maybe, just maybe, we’ve got the perfect opportunity for you! We’re looking for people to join our team to work front of house as a Waiter/Waitress.

The good stuff.


An awesome hourly pay rate (which means you get paid for every hour you work) including service charge
Whether you are looking for a side gig, or a full time gig – we can offer part time or full time hours
We pay all our teams fortnightly because who doesn’t love a payday?
Every shift you work, we’ve got you covered with meals from our employee menu (thanks Chef)!
Treat yourself, family and friends to 50% discount off our food at any Côte
28 days holiday allowance
We love meeting new people who share our passion of making it special, which means you can earn a bonus for every time you successfully refer people to join Côte (T&C apply)
We’re here for the curious, so it’s no surprise there are loads of opportunities when it comes to internal development programmes, we have some big plans coming this year!
Company pension scheme & life assurance scheme
Employee assistance program – 24/7 support and advice for health, wellbeing, and financial issues
Access your next pay early through our Wagestream partnership


Bonjour, we’re Côte.

We believe life should be full of flavour. Yes, we’re foodies – but we’re actually in the business of making memories. Founded in Wimbledon in 2007 with a mission to deliver quality, French-inspired food, extraordinary service, and a whole-hearted enjoyment of life, we now have a 3,000-strong team and 85 restaurants (and counting) across the UK.

There are so many reasons to join Côte.

We’re on an exciting new journey – and our team will play a huge part in making it happen. That means when you’re with us, every day is an opportunity to aim higher. Because we’re invested in your development, so you’ll get out as much as you put in. And we encourage you to bring your unique flavour to work, because we value the diversity of our teams. Best of all, the work you do brings joy to others. Sound good? Maybe you belong with us.

Chef needed in Newark, £12.18ph PAYE - Reference: RQ1412912

Level 3 food Hygiene, plan prepare and cook a two course meal for approximately 30 people.

Be able to work Monday - Friday (5 days per week 8.00am - 2.00pm

This is a full time role on a temporary contract basis.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to katie@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

You can also follow us at Twitter/Facebook/LinkedIn or via our website www.essentialemploy.co.uk.

About the Role:
We are seeking a talented and dedicated Pastry Chef de Partie to join a renowned luxury venue with a reputation for exceptional dining. This is a fantastic opportunity for a skilled pastry chef who is passionate about creating exquisite desserts and pastries and wants to further develop their craft in a high-end, dynamic kitchen environment.

In this role, you will work closely with a team of talented chefs, producing high-quality pastries and desserts that delight our guests. As a key member of the pastry team, you’ll have the opportunity to refine your skills while contributing to an outstanding culinary experience.





Key Responsibilities:

-Prepare a wide range of pastries, desserts, and baked goods to the highest standards, ensuring consistency and visual appeal.
-Support the smooth running of the pastry section, working under the guidance of the Head Pastry Chef and alongside a team of skilled pastry chefs.
-Maintain excellent attention to detail, ensuring that all dishes are presented to the highest standard and in a timely manner.
-Manage stock levels for the pastry section, assist with ordering, and ensure that all ingredients are of the finest quality.
-Follow all health and safety guidelines and hygiene standards to ensure a clean and organised kitchen environment.
-Contribute to the development of new pastry and dessert creations, drawing inspiration from current trends and seasonal ingredients.
-Mentor and support junior pastry chefs, helping them develop their skills and techniques.


What We’re Looking For:

-Proven experience as a Pastry Chef de Partie or in a similar pastry-focused role, preferably within a fine dining or high-end pastry environment.
-Strong technical pastry skills, with a passion for creating beautifully presented desserts and baked goods.
-A creative and detail-oriented approach to your work, with a commitment to high standards.
-Excellent organisational skills and the ability to work efficiently under pressure.
-A positive, proactive attitude with a strong ability to work well in a team.
-Knowledge and adherence to food safety and hygiene regulations.
-Flexibility to work a variety of shifts, including weekends and evenings.

What We Offer:

-A competitive salary of £31,952 per year.
-The opportunity to work in a luxurious, high-end setting with a team of experienced chefs.
-Excellent career development opportunities and support for ongoing training.
-A range of employee benefits, including discounts and incentives.
-A chance to contribute to an outstanding culinary experience and be part of a renowned hospitality venue.
-If you're passionate about pastry and want to further your career in an inspiring and professional environment, we’d love to hear from you.

To Apply:
Please submit your CV along with a cover letter outlining your experience and why you are the perfect fit for this role. Please quote reference 33674

.
The Trade Marketing Manager is a vital member of our Trade Marketing team within the wider Commercial Own Brand group, responsible for implementing the TM strategy and securing supplier investment that drives performance across our retail, coffee shops and pubs and bars. You will keep abreast of market dynamics, understand consumer behaviour and build close working relationships with our key supplier partners, as well as possessing the hunger and drive to seek out and negotiate new investment.

Main Duties
Collaborate with the teams of each sales channel to develop Trade Marketing (TM) strategies that align with business objectives

- Nurture and maintain strong relationships with key trade partners, working with them to showcase SSP network, understand Brand Plans, create shared objectives and develop marketing initiatives
- Create Activation Plans, co-ordinate the creation of marketing POS materials and allocations and create unit SharePoint posts for own Supplier campaigns
- Analyse sales data, market trends and keep up to date on competitor activities
- Work closely with each business channel team to implement the Annual Trade Marketing Plan
- Work closely with Purchasing to align on supplier negotiation
- Work closely with Finance to ensure all activity is invoiced in a timely manner
- Track and forecast annual TM income for Suppliers within remit
- Input into annual TM budget development proposal
- Support organisation of annual Supplier Conference to share SSP trading strategy, relationship build and grow TM investment into SSP from our suppliers
- Support and stand-in for Senior Trade Marketing Manager

Knowledge, skills and experience required

- Proven experience in a similar Trade Marketing role including strategy and budget development
- Advanced supplier relationship building and development skills
- Advanced negotiation skills
- Strong all round business acumen and understanding of sales drivers
- Ability to spot opportunities and turn them into profitable activities
- Ability to project manage multiple workstreams and priorities to ensure delivery of the strategy
- Ability to drive decision-making through fact based analysis
- Experience of drawing out business insights from analysis and presenting findings and recommendations persuasive
- Excellent communication and interpersonal skills to build and maintain strong working relationships both internally and externally
- Good understanding of the operational reality in units e.g. environment, service, labour, waste, equipment, space and layout, ease of execution
- Team leading, coaching and development experience


Desirable skills / personal attributes

- Buying/Commercial plus Marketing experience
- Innovative and bold – able to find new ways of doing things, challenge the status quo, take an entrepreneurial approach (measured risk, high rewards
- Ability to build and work to a solid plan to achieve targets but not afraid to adapt to changes to take advantage of opportunities and quick wins as they arise
- Working collaboratively and at pace
- Exceptional attention to detail

SSP are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.

SSP Uk




Team Member at Victoria and Albert Bar, Marylebone Station

Pay Rate: £12.41 + as a little incentive, you will earn an extra £1.20 per hour for hours worked between midnight and 6am, bringing your rate of pay to £13.61 per hour.

Shift Pattern: Full time(30hrs per week), 10:00am to 11:30PM


- Due to some responsibilities within the Team Member role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts and will be required to handle and serve alcohol.


If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you.

We work with more than 500 brands, from our own creations like Upper Crust, Millie’s Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.


WHY JOIN SSP AS A TEAM MEMBER?


At SSP, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:



- 75% discount on your meal while on shift.
- Employee Discounts: Enjoy up to a 50% discount on various SSP brands and franchises across the UK.
- Friends and Family App: 20%discount across our Catering, Whistlestop and Urban Express units. (T&C apply)
- Help@Hand App: from shopping discounts, GP appointments, 24/7 help line to financial and wellbeing support for you and your loved ones.
- Flexible Scheduling: To accommodate various lifestyles, we are promoting work-life balance.
- Continuous Growth: Access award-winning training, apprenticeships and development programs to enhance your skills and advance your career, Duty Manager Development Programme.
- Health and Wellbeing Support: Retail Trust, flexible working, comprehensive family-friendly leave.
- Culture: We value diversity and inclusion at SSP, and we have a variety of networks to support you, such as LGBTQ+, Women’s Network, Neurodiversity and Disability and many more.
- Activities: Barista Competition, Millie’s Cookies Ice off Challenge, Superstars Recognition.
- Financial Support: Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates and more.



AS A TEAM MEMBER YOU’LL:


- Engage with customers and provide an outstanding customer experience.
- Ensure a clean, safe and welcoming environment.
- Collaborate with team members to ensure smooth and efficient operations.
- Bring the SSP values to life.



Feel like you could belong at SSP? Apply now and start the best part of your journey as a Team Member!


SSP are proud to be an equal-opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills, and perspectives.

Full-time Kitchen Team Member vacancy at GAIL's!

If you love the smell of freshly baked bread and always work with a smile, then please read on!

We are looking for Kitchen Team Members who have a passion to join the GAIL’s family and for great food made from quality ingredients. You should be motivated by teamwork and willing to help others. With no day being the same, you must be adaptable and positive to deliver our fresh food, bread and cakes to high standards whilst maintaining food safety standards.

You will be working at pace to prove and bake items for our beautifully presented displays. You’ll know our products and recipes inside out and take initiative to learn more.

Our bakeries open early so typically Kitchen Team Members will start early too – it will vary between bakeries but typically around 5:30am – 6:30am

As appreciation for being a reliable Kitchen Team Member who is always on time and hardworking, we will treat you to amazing benefits including:

• Free food and drink when working
• 50% off food and drink when not working
• Pension Scheme
• Discounts and Savings from high-street retailers and restaurants
• 24 hour GP service
• Cycle to work scheme
• Twice yearly pay review
• Development programmes for you to RISE with GAIL’s

Sous Chef

Are you happiest when you’re creating iconic, mouth-watering dishes with a twist? Are you organised and confident enough to lead a team? Do you take your work seriously, but never yourself?

We’re looking for a Sous Chef to join our team, working shoulder to shoulder with the team and reporting to our Head Chef.

As a Sous Chef, you’ll be working with a menu that is packed full of flavour, provenance and seasonality. Our all-day food menu showcases and celebrates the diverse, modern French food landscape with indulgent French classic dishes that are balanced with lighter options too.

The kitchen is yours as a Sous Chef, you'll be working closely with the Head Chef to deliver a motivated and safe environment for all our Chefs to work in. You’ll support the Head Chef and General Manager by ensuring the kitchen is in tip-top condition and you’ll have the teams back by ensuring they have everything they need to make every shift that bit better.

The good stuff.

• Permanent, full time contract guaranteeing you 48 hours per week
• We pay all our teams fortnightly because who doesn’t love a payday?
• Every shift you work, we’ve got you covered with meals from our employee menu (thanks Chef)!
• Treat yourself, family and friends to 100% discount off our food at any Côte
• We love meeting new people who share our passion of making it special, which means you can earn a bonus for every time you successfully refer people to join Côte (T&C apply)
• We’re here for the curious, so it’s no surprise there are loads of opportunities when it comes to internal development programmes, we have some big plans coming this year!
• Company pension scheme & life assurance scheme
• Employee assistance program – 24/7 support and advice for health, wellbeing, and financial issues
• Access your next pay early through our Wagestream partnership

Bonjour, we’re Côte.

We believe life should be full of flavour. Yes, we’re foodies – but we’re actually in the business of making memories. Founded in Wimbledon in 2007 with a mission to deliver quality, French-inspired food, extraordinary service, and a whole-hearted enjoyment of life, we now have a 3,000-strong team and 85 restaurants (and counting) across the UK.

There are so many reasons to join Côte.

We’re on an exciting new journey – and our team will play a huge part in making it happen. That means when you’re with us, every day is an opportunity to aim higher. Because we’re invested in your development, so you’ll get out as much as you put in. And we encourage you to bring your unique flavour to work, because we value the diversity of our teams. Best of all, the work you do brings joy to others. Sound good? Maybe you belong with us.

Full-time Kitchen Team Member vacancy at GAIL's!

If you love the smell of freshly baked bread and always work with a smile, then please read on!

We are looking for Kitchen Team Members who have a **passion** to join the GAIL’s family and for great food made from quality ingredients. You should be motivated by **teamwork** and willing to help others. With no day being the same, you must be **adaptable** and positive to deliver our fresh food, bread and cakes to high standards whilst maintaining food safety standards.

You will be working at pace to prove and bake items for our beautifully presented displays. You’ll know our products and recipes inside out and take initiative to learn more.

Our bakeries open early so typically Kitchen Team Members will start early too – it will vary between bakeries but typically around 5:30am – 6:30am

As appreciation for being a **reliable** Kitchen Team Member who is always on time and hardworking, we will treat you to amazing benefits including:

- Free food and drink when working
- 50% off food and drink when not working
- Pension Scheme
- Discounts and Savings from high-street retailers and restaurants
- 24 hour GP service
- Cycle to work scheme
- Twice yearly pay review
- Development programmes for you to RISE with GAIL’s

kitchen team member | full time

three whole decades of acting different, we don’t conform, we celebrate difference. appreciating personality over perfection – we call it be you, be wagamama. whether you’re looking to start a career in the kitchen or just looking for a wok inspired side hustle this could be the role for you. with over 165 uk restaurants and growing, we’re on a mission to nourish us all from bowl to soul

the role |

as a kitchen team member at wagamama you'll play a key role in our kitchen, preparing and serving our fresh food to standard with care. working alongside a talented team of over 100 nationalities, not only will you gain key life skills at wagamama, you'll make great friends too, all whilst ensuring that our guests receive delicious food the wagamama way

if you...

• would love to provide exceptional dishes for our guests
• have a genuine passion for fresh food, we don’t use microwaves or heat lamps in our kitchens
• like buzzing environments, keeping organised and have excellent attention to detail
• foster a positive, inclusive work environment and empower others to thrive through training and personal growth opportunities

we’d love to hear from you

wok’s in it for you |

• weekly pay + share of the tips
• flexible hours to support your side hustle
• free food on shift – yes anything from our menu! plus 50% outside of work to treat your friends + family
• an industry leading family friendly policy (any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay)
• fresh clean uniform provided by us for each shift
• be the first to experience our brand-new menus
• wagamama parties throughout the year with vip guests
• be known nationwide as a wok star – our national recognition programme

in addition to this, we offer the usual such as, pension scheme, holiday, training, cycle to work scheme, retail + leisure discounts, discounted gym memberships + long service awards

be you be wagamama

wagamama is proudly part of disability confident

*100% of tips go to our teams. actual tips by restaurant will vary. tips are left solely at our guests discretion and are not considered as wages by the company nor are they guaranteed in any way

Company Description

Title: Waiter/Hospitality Assistant

Location: London

Salary: Up to £28,000

Do you exude positivity? Are you personable and attentive? Do you have what it takes to provide service as exceptional as our stunning client spaces? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Waiter/Hospitality Assistant who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you’re a Waiter/Hospitality Assistant who thrives on delivering impeccable service in a harmonious and collaborative team, we would love to hear from you.

Qualifications

• Friendly, outgoing personality; a people person
• Great work ethic and an even greater smile
• Good listening & verbal communication skills
• Customer focused with a passion for offering outstanding service
• Perpetuates company philosophy and culture
• Works according to the BaxterStorey core values
• You thrive working within a collaborative and inclusive team environment
• Good memory and attention to detail
• Strong communication and interpersonal skills
• Ability to adapt to challenges and opportunities with a solution-oriented perspective
• Previous experience in a similar role, especially in the food service industry
• Some knowledge of food safety and sanitation practices.­
• Works according to the BaxterStorey core values

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

Benefits:

• 28 Days holiday including bank holidays
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 weeks' enhanced maternity leave
• Secondary carer leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our HAPI app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme

Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce.

The aim is for our workforce to be truly representative of all sections of society and our customers, and for each team member to feel respected and able to give their best.

And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Proud member of the Disability Confident employer scheme

Company Description

Title: Head of Hospitality

Region: London

Salary: £55k

Every interaction is an opportunity to create a lasting impression, and we’re looking for a talented Head of Hospitality who strives to exceed expectations at every turn.

We are looking for an Head of Hospitality for a leading global investment bank in Central London. Our Head of Hospitality will be responsible for overseeing all aspects of hospitality operations in our Conference Centre and Client Centre and ensuring exceptional service and satisfaction for clients. This role involves strategic planning, leadership, and coordination to enhance client experiences and optimise operational efficiency. The Head of Hospitality will manage all people, budgets, and resources to maintain the highest standards of service and operational excellence.

BaxterStorey is a leading business in the catering industry, known for our innovative and obsessed approach, exceptional service, and authentic and delicious culinary offerings. We pride ourselves on delivering memorable workplace dining experiences across multiple locations, catering to a diverse clientele. Our team is passionate about food and dedicated to providing top-notch service.

As a member of the BaxterStorey family, you will have access to a supportive and inclusive work environment that encourages growth and celebrates diversity. Investing in your development and provide ongoing training to ensure that you have the skills and knowledge to thrive in your role whilst being dedicated to ensuring your work-life balance thus enabling you to pursue your passion for hospitality while also taking care of yourself.

Job Description

Leadership and Management:

• Lead and manage the hospitality team, including hiring, training, and performance evaluations. You will lead two direct reports, Conference Centre Manager and Client Centre Manager.
• Foster a positive and productive work environment, promoting teamwork and professional development.

Client Experience:

• Support with implementing strategies to enhance client satisfaction and loyalty.
• Address and resolve client feedback promptly and professionally, and analyse to identify areas for improvement.

Operations Management:

• Oversee daily operations of all our hospitality services within the Conference Centre and Client Centre.
• Ensure compliance with all health, safety, and sanitation regulations.
• Implement and maintain standard operating procedures (SOPs) to ensure consistent service delivery.

Financial Management:

• Monitor financial performance, including revenue, expenses, and profitability.
• Identify cost-saving opportunities without compromising quality and service standards.

Strategic Planning:

• Develop and execute strategic plans to achieve short-term and long-term business objectives.
• Stay updated with industry trends and innovations to enhance operational efficiency and client experience.

Event Coordination:

• Oversee the planning and execution of events, ensuring all details are managed efficiently.
• Working collaboratively with our sister companies and our clients to understand their needs and deliver above and beyond expectations.

Qualifications

• Successful Hospitality background, within a managerial position.
• Ability to display a real passion for food, customer service and exceeding expectations.
• Strong leadership and interpersonal skills, and able to demonstrate an analytical approach to problem solving.
• Excellent written and verbal communication, and comfortable communicating with a range of stakeholders.
• Ability to work using own initiative, and act proactively and promptly to last minute requests.
• Proficiency in hospitality management software and tools, financially and commercially astute.

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

Benefits:

• 33 Days holiday including bank holidays
• Your birthday off
• 3 volunteering days
• 3 days grandparent leave.
• 24 weeks' enhanced maternity leave
• Secondary carer leave
• Wedding/commitment day leave.
• Free meals on shift.
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance.
• Discounts available from HAPI app, from high street shops to holidays & cinema.
• Wellbeing hub.
• Access to employee assistance programme.
• Cycle to work scheme.

Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce.

The aim is for our workforce to be truly representative of all sections of society and our customers, and for each team member to feel respected and able to give their best.

And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Proud member of the Disability Confident employer scheme