Total 8 F&B / Tourism / Hospitality job vacancies in Telford, TF3 4ER

kitchen team member | full time

three whole decades of acting different, we don’t conform, we celebrate difference. appreciating personality over perfection – we call it be you, be wagamama. whether you’re looking to start a career in the kitchen or just looking for a wok inspired side hustle this could be the role for you. with over 165 uk restaurants and growing, we’re on a mission to nourish us all from bowl to soul

the role |

as a kitchen team member at wagamama you'll play a key role in our kitchen, preparing and serving our fresh food to standard with care. working alongside a talented team of over 100 nationalities, not only will you gain key life skills at wagamama, you'll make great friends too, all whilst ensuring that our guests receive delicious food the wagamama way

if you...

• would love to provide exceptional dishes for our guests
• have a genuine passion for fresh food, we don’t use microwaves or heat lamps in our kitchens
• like buzzing environments, keeping organised and have excellent attention to detail
• foster a positive, inclusive work environment and empower others to thrive through training and personal growth opportunities

we’d love to hear from you

wok’s in it for you |

• weekly pay + share of the tips
• flexible hours to support your side hustle
• free food on shift – yes anything from our menu! plus 50% outside of work to treat your friends + family
• an industry leading family friendly policy (any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay)
• fresh clean uniform provided by us for each shift
• be the first to experience our brand-new menus
• wagamama parties throughout the year with vip guests
• be known nationwide as a wok star – our national recognition programme

in addition to this, we offer the usual such as, pension scheme, holiday, training, cycle to work scheme, retail + leisure discounts, discounted gym memberships + long service awards

be you be wagamama

wagamama is proudly part of disability confident

*100% of tips go to our teams. actual tips by restaurant will vary. tips are left solely at our guests discretion and are not considered as wages by the company nor are they guaranteed in any way

As a Meeting and Events Sales Manager, you will ensure all sites achieve maximum revenue potential by optimising meetings and events revenue opportunities. This includes overseeing the event department to ensure efficient and prompt service. Responsible for utilising customer service and sales skills to identify guest needs, and make accurate reservations which provide the optimal experience for our guests while maximising revenue potential.

Why work for us:
We offer market-appropriate salary, bonus potential based on agreed objectives/targets plus access to our extensive benefits package, which includes:

• Exclusive access to the employee recognition & reward scheme - Heeton Rewards
• Service-based annual leave (increasing up to a maximum of 5 extra days)
• Employee Assistance Programme, Life Assurance and Income Protection Schemes
• Employee & Friends/Family discounted rates at Heeton-operated hotels
• Referral scheme
• Numerous voluntary benefits, including buy holiday scheme, Cycle to Work, Health Cash Plan and many more
• Heeton is an expanding company which offers excellent career opportunities

Key Responsibilities

• Perform day-to-day sales activity including lead generation, account management, face-to-face meetings, contracting, client entertainment, managing key events agents partnerships
• Target and contract new direct and agency business as required and in line with the hotel sales strategy.
• Arranging own sales appointments and actioning professional follow-up accordingly.
• Establish key relationships with corporate clients and agencies to ensure maximum exposure and increase revenue.
• Ensure pro-active follow-up of all business, referrals, and potential sales leads.
• Attend, host, and coordinate client entertaining as required.
• Proactively drive new MICE business into the hotels.
• Manage and develop existing agency and corporate accounts.
• Drive and Support conversion of Meeting and Events enquiries, supporting the in-house Meeting and Events sales team.
• Meet and exceed defined sales targets.
• Development and implementation of hotel sales plan also maximizing revenue and profit.
• Thorough knowledge of Delphi and responsibility to ensure the system is well maintained and the most up-to-date information is loaded into it
• What we need from you

• Previous experience within the hotel industry is required
• Previous experience with Delphi and OnQ PMS is desirable
• High level of IT proficiency
• Great interpersonal and communication skills; ability to work on your own or as part of a team
• Accountable and resilient; committed to delivering a high level of customer service
• Ability to work under pressure and flexibility to respond to a variety of work situations
• Be self-motivated, driven, and commercially aware and a results-orientated and proactive attitude is required.
• Good knowledge of the local market, but most importantly you will be a self-starter with a genuine skill for motivating, training and supporting the team.

Heeton is all about building a workplace for the future, we believe in equal opportunities and celebrate diversity. We are an inclusive workplace, where everyone is welcome, and everyone can be natural, and be the best versions of themselves. We recognise that we are on a journey regarding diversity and inclusion and would welcome applications for candidates from underrepresented backgrounds.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process

If you know your way around a bar, can tell your Pinot from your Chardonnay and can shake a mean martini this is the job for you.

Malmaison offers something different to the usual hotel bar and our guests expect a high standard of banter, knowledge and entertainment when grabbing a drink whether it be a quick one (or two) after work, before a night out or as part of the wider F&B experience.

Do you want to be part of something different, working with the best food, drink and a brand you can be proud of?

We create memories that our guests never forget. This could be the next step for you into a Bar Manager position – we actively encourage internal development and progression. Onwards and upwards..

In addition to competitive rates of pay we offer:

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much much more
• Cycle to work scheme – save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral schemes that pay up to £1500 (just for getting your mates jobs!)
• A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
• We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
• We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
• We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family

Our Sustainability Goals:

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
• We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace

Interested?? Click Apply Now

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Proud member of the Disability Confident employer scheme

Great Minds Drink Alike… Why not get paid for doing what you love, get loads of perks and benefits, learn new skills and make a career for life with Malmaison.

Malmaison offers something different to the usual hotel bar and our guests expect a high standard of banter, knowledge and entertainment when grabbing a drink whether it be a quick one (or two) after work, before a night out or as part of the wider F&B experience.

You as Head Bartender will be a hands on operator who using your knowledge and experience will motivate, educate and inspire.

Do you want to be part of something different, working with the best food, drink and a brand you can be proud of?

We create memories that our guests never forget. This could be the next step for you into an F&B Manager position – we actively encourage internal development and progression. Onwards and upwards..

The biggest and most exciting venue to come to the city of Manchester this year is looking for a passionate Head Bartender to join the team.

Sora Sky Bar is a stunning one of a kind bar and restaurant offering the best Asian Fusion tapa & Cocktail Experience and is located on the 7th floor of the Malmaison Hotel.

In addition to competitive rates of pay we offer:

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much much more
• Cycle to work scheme – save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral schemes that pay up to £1500 (just for getting your mates jobs!)
• A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
• We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
• We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
• We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family

Our Sustainability Goals:

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
• We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace

Interested?? Click Apply Now

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Proud member of the Disability Confident employer scheme

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As a Chef at Toby Carvery - Telford, you will master our menu, with your food being the reason guests keep coming through our doors! You’ll enjoy working in a team, serving up food to be proud of. Does this sound like the chef job for you?

Join us at Toby Carvery, they don’t call us the ‘home of the roast’ for nothing! Our Toby Carvery family make every visit personal; we love having fun and we truly care about making great memories for our guests. If you love Yorkies as much as we do, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts to fit around you.
• A massive 33% discount across all our brands. Whether its date night at Miller & Carter or a family roast at Toby Carvery, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
  
• Opportunities to grow with paid for qualifications.
• Opportunity for progression; on average 200 Chefs are promoted to Head Chef every year.
• Discounts on gym memberships.
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS A CHEF YOU’LL…

• Prepare everything that is needed before service.
• Cook food to be proud of and know the menu inside out.
• Maintain the highest standards of cleanliness and safety.

Haven't got a CV to hand? Don't worry you don't need a CV to apply

Proud member of the Disability Confident employer scheme

Hilton is the world's most recognised hospitality brand and is the largest upscale operator of hotels in Greater London. We have a fantastic opportunity for a Guest Service Assistant to join our team at the Doubletree by Hilton London Kensington. This is a prestigious 4-Star property located in bustling Kensington.

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Guest Service Assistant, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience, you will also create the warm atmosphere that makes our guests feel at home in any location.

Why you should apply
We offer market-appropriate salary, retention bonus plus access to our extensive benefits package, which includes:

• Service-based annual leave (increasing up to a maximum of 5 extra days)
• Voluntary Medi-cash Scheme
• Employee & Friends/Family discounted rates at Heeton-operated hotels and Hilton Go
• Referral scheme
• Heeton is an expanding company which offers excellent career opportunities.
• Exclusive access to the employee recognition & reward scheme - Heeton Rewards
• Numerous voluntary benefits, including buy holiday scheme, Cycle to Work and many more.

Your day-to-day

• Be the warm welcome that kicks off a memorable guest experience
• Encourage guests to partake in the Hilton Honors programme
• Take and manage guest bookings, and up-selling opportunities and tell them about ways to improve their stay
• Handle credit transactions in accordance with Heeton standard operating procedures.
• Start every stay right by swiftly checking guests in and out – take IDs, hand out room keys and hotel information
• Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns
• Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary
• Stay safe all the time. Following our safety procedures, you’ll report all incidents and wear any protective gear needed
• Take pride in your appearance and place as a brand ambassador
• Always know what events and activities are on the day’s schedule
• Helping guests with luggage, excursions and taxi bookings
• Be present in the lobby and direct guests to the correct areas.
• Jump into other ad-hoc duties when your colleagues need your help

What we need from you

• Excellent customer service skills
• Hospitality experience advantageous
• Attention to detail and a great team player
• Be yourself but be presentable in appearance
• Must speak fluent English

Heeton is all about building a workplace for the future, we believe in equal opportunities and celebrate diversity. We are an inclusive workplace, where everyone is welcome and can be natural and the best versions of themselves. We recognise that we are on a journey regarding diversity and inclusion and welcome applications for candidates from underrepresented backgrounds.

In line with the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process

• Overall responsibility for daily operations in the kitchen
• Own your kitchen – keep on top of supplies and equipment, and minimise waste
• Liaise with the hotel management team about any unsafe equipment or safety incidents
• Help create a safe space by following our safety procedures and wearing necessary protective equipment
• Ensure self and team send out high-quality food on time every time
• Be cleaner than clean – meet or exceed UK food hygiene regulations to ensure we achieve 5-star Scores on the Doors.
• Help with washing up and other kitchen duties when needed
• Produce Menus and new dishes
• Managing, training and recruiting of brigade of chefs
• Ensure controls are in place for food and labour management

What we need from you

• Previous experience as a head chef within an event catering company, banqueting, hotel or restaurant
• Good IT skills to calculate food costs, enter and cost labour schedules
• Ability to guide and manage a team
• Be a creative chef who is always thinking of new ideas; passionate about food
• Excellent communication skills
• Flexibility to work some weekends and evenings
• Long term future in the business is wanted.
• Compliant – as well as meeting local laws on food handling.

Why work for us:
We offer market-appropriate salary, bonus potential based on agreed objectives/targets plus access to our extensive benefits package, which includes:

• Service-based annual leave (increasing up to a maximum of 5 extra days)
• Employee & Friends/Family discounted rates at Heeton-operated and brand hotels
• Referral scheme
• Life Assurance, Income Protection and Employee assistance schemes
• Numerous voluntary benefits, including buy holiday scheme, Cycle to Work and many more
• Heeton is an expanding company which offers excellent career opportunities
• Exclusive access to the employee recognition & reward scheme - Heeton Rewards

Heeton UK is a Grade A Sponsor for the Skilled Worker Visa, sponsorship may be available for the right candidate.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process

head chef | full time

at wagamama, we’re an eating house for the soul. with over 160 uk restaurants and growing, our purpose is to nourish the world from bowl to soul. inspired by fast-paced, japanese ramen bars since 1992. a celebration of asian food brought wagamama to life

we’re looking for a head chef to join us on our continuous journey of true nourishment

the role |

as a head chef at wagamama you'll lead your kitchen team in the wagamama way, live + breath our people promise, values and embody core leadership behaviours. you’ll be responsible for ensuring that every dish served by the kitchen team meets our high standards. you’ll look after the development and growth of your team through inspiring leadership, ensuring they are engaged, motivated, and high performing

our perks + quirks |

• bonus scheme | up to £8,000 a year bonus opportunity

• private medical insurance + pension scheme

• dedicated 6-week training programme

• dry-cleaned chef whites provided every shift

• £14 - £25 of free food allowance on every shift

• 50% discount at wagamama + 30% off all other trg brands with family and friends

• internal progression opportunities | fully funded apprenticeship programmes to support your growth

• 28 days holiday

• kintsugi wellness | access to councillors, cycle to work scheme, discounted gym + leisure

• family friendly policy | any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay

• financial wellbeing support | access to loans repaid through your salary for those ‘strapped for cash’ moments in life

what we look for |

• an experienced head chef that is able to lead a kitchen team through positive behaviour + actions to drive performance in a fast paced + complex environment

• a strong communicator that has real conversations with consideration + care, ensuring your team feel heard + supported

• experienced in ensuring your kitchen’s food, health and safety standards are spotless

• experienced in understanding the financial performance of a kitchen including gross profit and stock control

• comfortable managing the labour cost of your team, reacting to changing demands where necessary

• passionate about creating an inclusive environment where your team feel respected + that they belong

• an individual who leads to inspire and engage their team to nourish + flourish in their role and career

the wagamama way |

kaizen, meaning ‘good change’, is the philosophy that sits at the core of who we are. it shapes every dish we create and pushes us to find better ways in all we do. our food, how we think, how we work, it has to be fresh. committed to championing change in both our communities + the impact on the planet

three whole decades of acting different, we don’t conform, we celebrate difference. appreciating personality over perfection. welcoming everyone and their unique story to our benches. we promise to have your back. working together to build close bonds of trust + support. creating safe spaces where we can have real conversations with open hearts + open minds

all we ask is for you to dish up what makes you different 

be you, be wagamama

wagamama is proudly part of disability confident